Manager, Training Job Description
Manager, training
provides coaching and guidance to less experienced learning facilitators on how to improve their learning facilitation and coaching techniques for greater effectiveness.
Manager, Training Duties & Responsibilities
To write an effective manager, training job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, training job description templates that you can modify and use.
Sample responsibilities for this position include:
Coordinate and conduct group and individual training classes and coordinate online training activity including but not limited to new hire training and ongoing training for existing staff regarding contract requirements, skill soft training, quality performance measures, existing and changes in program policies and procedures, corporate policies and procedures, and/or new system implementations
Ensure team is following procedures
Update the Training Plan as necessary to reflect program changes, changes in operations policies and procedures, soft-skills and updates to the quantifiable assessment criteria
Coordinate with all areas of operation to ensure that training curriculum meets the needs of the operation as identified through CQI processes
Evaluate employee performance according to HR policies and procedures
Mentor and coach direct reports regarding training policies, procedures and techniques
Participates in the development of plans, procedures and programs to meet specific training needs and issues
Confer with management to identify training needs based on operational objectives, government regulations, new business processes, contract requirements, or other factors
Proactively engages in key projects to ensure appropriate analysis of how the change impacts the banker audience has been completed
Ensure the appropriate testing and evaluation approach have been defined and are executed for each project
Manager, Training Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Manager, Training
List any licenses or certifications required by the position: SGS, ASTD, SHRM, PMP, CPLP, LEAN, CPM, APICS, CPTM, SME
Education for Manager, Training
Typically a job would require a certain level of education.
Employers hiring for the manager, training job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Human Resources, Business/Administration, Education, Hospitality, Hotel and Restaurant Management, Management, Business, Psychology, Design, Criminal Justice
Skills for Manager, Training
Desired skills for manager, training include:
Amazon Web Services
Cloud Computing concepts
Procedures
Call center operations
Processes
Adult learning principles and facilitation techniques
Adult learning theory
Facilitation and presentation
Relationship building
Respective product category
Desired experience for manager, training includes:
Works with team to create and maintain a skills development plan for each employee
Oversee the system administrator that performs the daily maintenance of the training program
Work with Business Partners annually and on-going as needed to ensure Global curriculums are current and meet company and employee needs
Manage the organizational structure within the system, notifications, support training needs and requests during inspections, maintain a training matrix and report metrics
Conduct on-site instructor led classes for GXP related content
Conduct needs analysis on GXP training and ensures to meet the learning demands of for both mandatory and supplementary training
Manager, Training Examples
1
Manager, Training Job Description
Job Description Example
Our company is searching for experienced candidates for the position of manager, training. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for manager, training
- Support managers & individuals in developing stretching career plans
- Direct the development and implementation of a training strategy to ensure that performance standards are met
- Maintain and update comprehensive training programs to ensure that performance standards are met in all operational units
- Update training plan at least annually to reflect state of the art training methods, assessment criteria, and instructor “train the trainer” content
- Develop, implement and maintain a comprehensive staff training plan
- Direct development of comprehensive training plans for operations units
- Research and develop course materials required for classroom training, including manuals, handouts, exercises and quizzes, and maintains a regular schedule to revise and update these materials
- Maintain controls on training content updates within the Training drive
- Build relationships with other operations units to identify and implement improved training opportunities for all staff
- Develop and distribute monthly training calendars
Qualifications for manager, training
- Demonstrated experience and expertise in facilitating learning content and programs
- Minimum 2-5 years adult learning experience
- Work in conjunction with the CQI Manager to ensure continuous quality improvement standards are met and feedback loop is in place
- Work with the operations management team to evaluate and design staff performance/certification standards and requirements as they relate to training
- Monitor and ensure employees complete training programs
- Recruit, select, train and manage the performance of training staff
2
Manager, Training Job Description
Job Description Example
Our innovative and growing company is looking for a manager, training. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, training
- Conducts in-house core training programs
- Provides field sales training support to other areas
- Develops and organizes specific training and development program in various functions (for example, Mentoring Program, Train the Trainer program)
- Develops presentations for conferences of sales
- Creates and maintains electronic or web-based training portals of training, assessment and learning reinforcement tools
- Develop and Implement “add hock” trainings if required to meet the demands of your hotel and workforce
- Responsible to ensure RIIS and subcontractor employees receive adequate Operational Support through the use of his/her functional staff
- Responsible to ensure task order compliance with all contractual requirements and deliverables in the form of reports, databases, and briefings
- Management and coordination of administrative actions of all contractor personnel, to include leave periods, pay, evaluations, quality control and the coordination of contractor furnished equipment l
- Provides daily status reports on all potential mission delays due to expiring residence visas, licenses, and certifications
Qualifications for manager, training
- Knowledge of UL Compliance Wire Training Management System
- At least 2 years experience in delivering training and developing instructor-led courses or at least 2 years experience in job aids or at least 2 years experience in building activities or at least 2 years experience in learning games and activities or at least 2 years experience in multimedia or at least 2 years experience in blended learning solutions
- Masters Degree in Industrial/Organization Psychology, Instructional Systems, Instructional Design
- 3-5 years of relevant experience in the L&D function
- Experience and working knowledge of at least one rapid development tool
- Consistent Track record of success as demonstrated through annual performance ratings in the last 2 performance cycle
3
Manager, Training Job Description
Job Description Example
Our growing company is looking for a manager, training. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for manager, training
- Work with network Knowledge Management and Curriculum Development teams regarding the continuous innovation / improvement of training curricula and CS quality improvement processes
- Oversee the analysis, maintenance, and communication of records required by law or local government bodies, or other departments in the organization
- Responsible for supervision of direct reports including interviewing, hiring, training, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems
- May develop and manage training budget
- Serve as lead facilitator for in-person and virtual delivery of organizational training content, including for Support Center and Retail audiences
- Manage the training center budget and ensure the appropriate tracking and accounting for expenditures maintaining training center resources
- Responsible for the coordination and completion of training projects
- Manage and conduct training needs analysis activities, collect and analyze performance and product related data, develop and administer surveys, conduct interviews and site visits to determine training needs collect customer feedback on training services and operations
- Determine training objectives
- Design, plan, and implement instructor-led programs for technical and professional skills training
Qualifications for manager, training
- In-store Coaching and training Experience
- Postgraduate qualification in learning and development
- Currently hold or have the ability to obtain an Australian Government Negative Vetting Level 1 security clearance
- Proficient in Microsoft Office, (Word, Excel, PowerPoint) and InternetTraining & Development
- Must be fluent in written/spoken English and Mandarin
- 5 years of experience developing and delivering training programs
4
Manager, Training Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of manager, training. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for manager, training
- Ensures positive associates relations through open communication
- Ensures that the associate areas are in good maintenance
- Ensures that bulletin boards and other communication tools are updated and distributed
- Responds quickly to associate and guest requests or complaints in a friendly manner and takes appropriate action
- Partners with DHR on Recruitment, HRMS, Benefits and Labor Relations teams on various projects for the property
- Provides support and subject expertise related to training management and compliance, including an understanding of adult education best practices, industry trends, and governmental requirements
- Supervises and directs the work of training personnel
- Develops, implements and evaluates training modules, lesson plans and training outlines
- Researches issues and communicates findings to alleviate problems, inconsistencies, and improve overall customer satisfaction levels
- Reports current trends and makes recommendations for improvement through coaching and/or training
Qualifications for manager, training
- Understanding of key Retail KPIS and drivers of Store Performance
- Must be able to communicate effectively both orally and in writing including direct, concise executive communications skills
- Proficient in Microsoft Project and other Microsoft Office applications
- Typically, work is in normal office environment
- Due to operational locations of various programs, may be required to travel to austere environments under harsh living conditions
- Bachelor’s degree in business related field or higher
5
Manager, Training Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of manager, training. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for manager, training
- Platform training skills
- Ability to work a varied scehdule sometime involving Nights, Weekends and Holidays
- Fluency in other languages is helpful
- Establish and continuously update a training plan summarising the training need for FMS organisation
- Lead a Trainers network that is built of several expert Service Technicians and Fleet engineers within the organisation, from several depots
- Review the training management system and continuously improving it
- Key coordinator of new hire learning experience with cross-functional teams within the site and throughout the network (HR, Workflow, IT, ACES, and Operations)
- Actively managing a team of regular and acting Training Specialists and Training Assistants
- Guide development and review of training documentation
- Coordinates resources with Operations and Human Resources for all requested new hire training class demands, including assignment of Training staff and coordinating logistics to ensure a seamless process for new hires
Qualifications for manager, training
- Minimum of one year of experience in training
- Bachelor’s Degree (or 4 years of equivalent work experience), preferably in Arts
- 2 years of experience leading instructor-led training events
- 2 years of experience in Education, Human Resources, Training, or equivalent
- Particularly with sales training experience
- Proven track record forming partnerships and influencing effectively across all areas of the organization