Training Program Manager Job Description

Training Program Manager Job Description

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Training program manager provides consulting, technical support and training for faculty and classroom assistants working both inside the course management system and on traditional course web sites, and troubleshoot problems for the hundreds of student users of our online course systems.

Training Program Manager Duties & Responsibilities

To write an effective training program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included training program manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Partner with internal business process owners to develop training solutions
Work with internal Organizational Effectiveness consultants to consider change management implications
Participate in content review, revision, and sign-off cycles for training and reference materials
Establish, execute, and monitor the rollout of training as required
Participate in the request for proposal (RFP) process and related tasks to select vendors/consultants to assist with training development and training translation/localization
Manage the follow-up tasks after vendor/consultant selection to ensure that the proper scope and deliverables are established in the statement of work (SOW)
Partner with Learning Services to ensure strategic alignment and day-to-day execution of training programs
Identify implementation risks and develop mitigation strategies
Participates in and/or leads activities related to training integration and harmonization projects
Responsible for drafting and executing training business process related migration protocols and other integration activities as required

Training Program Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Training Program Manager

List any licenses or certifications required by the position: AWS, AED, PR, CPR, PMP, SHRM, CPLP, CJTC, CLEAR, NT

Education for Training Program Manager

Typically a job would require a certain level of education.

Employers hiring for the training program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Management, Business/Administration, Business, Technical, Communication, Design, Engineering, Human Resources, Science

Skills for Training Program Manager

Desired skills for training program manager include:

Adult learning principles
Both inside and outside of traditional classroom environments
Microsoft Outlook
Microsoft Word
Microsoft Excel and SharePoint are desired
Proven training approaches
Technology to support training
Amazon Web Services
Cloud Computing concepts
Experience working with HR Talent Management Systems

Desired experience for training program manager includes:

Direct reports Sr
Ability to drive change via influence and education
Strong digital knowledge and an interest in the wider industry
Analytical & organised
Proactive and has proven examples of using initiative
Proficient with Excel, Powerpoint and a working knowledge of Visio

Training Program Manager Examples

1

Training Program Manager Job Description

Job Description Example
Our innovative and growing company is looking for a training program manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for training program manager
  • Maintain the hard copy binders for classroom use and refresh the contents periodically
  • Maintain the Garland Center attendance database
  • Keep safety equipment on hand for attendees to visit the manufacturing facility
  • Develop and deliver certification paths for channel partners and Account Management teams in partnership with Sales and Global Training Operations teams
  • Establish shared goals, clear responsibilities, metrics and feedback loops
  • Act as trainer/consultant to our customers both at Agilent product lines at our training facility in Les Ulis and at our customer sites
  • Works closely with Call center, field delivery teams, back office, and 3rd party consultants to ensure timely delivery of education & consulting
  • Acts as the ECS “go to” person, providing first escalation point for daily ECS issues and concerns and managing customer feedback and communication
  • Makes recommendations to ECS SU on process and work environment improvements
  • Assure proper ECS product communication to all internal parties customer communication
Qualifications for training program manager
  • Three to five years experience in support of FM related positions supporting areas of the organizational life cycles
  • Bachelors Degree in either the Arts or Science Fields
  • Graduate of the AFMC or FA50Q course
  • Demonstrated ability to lead cross functional teams and meet program objectives
  • Demonstrated ability to present to and communicate with leadership and management teams
  • Knowledge of Semiconductor equipment operations and maintenance, preferably Lam Etch Equipment
2

Training Program Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of training program manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for training program manager
  • Leverage the CAO/Tech Training framework to execute the delivery of learning solutions
  • Facilitate training when required, including Train-the-Trainer sessions
  • Manage direct reports to deliver against learning agenda
  • Provide guidance to LOB Managers/HR Business Partners on performance management issues
  • Provide analysts, TAP alumni, managers, hub leads, HR Business Partners and technology executives with ongoing program updates
  • Define and scope projects by working closely with curriculum developers, technical trainers, subject matter experts, AWS services teams, and customers to understand their needs and create clear learning objectives, outcome statements, and project plans
  • Continuously benchmark against new and existing training methodologies, tools and processes to drive training capabilities
  • You will craft training programs as required to ensure the continual up-skilling of all CX teams
  • Build and maintain organized training program structure that aligns and facilitates achievement of our CX strategy
  • Perform detailed needs assessments in coordination with the Field leadership, Field Enablement, PMO, Marketing, Services, Business Development, and Engineering teams
Qualifications for training program manager
  • Experience in a business-to-business (B2B) environment
  • Must have a global mindset as a default condition and have the ability to think at-scale programs
  • Minimum of three (3-5) years of experience in learning and development or enablement-related position, or equivalent
  • Experience in a fast-paced, multinational technology company
  • Understand or have willingness to understand cloud technologies and distributed computing at a high level and relate back to curriculum and enablement initiatives
  • Comfortable getting involved with details and logistics to help drive program success
3

Training Program Manager Job Description

Job Description Example
Our growing company is hiring for a training program manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for training program manager
  • Leads complex and broad scope projects/initiatives
  • Projects occur simultaneously, and require integrated planning and oversight, with the ability to apply process improvement solutions, not just in one function, but across the Enterprise
  • Deploy and deliver process improvement training and process improvement initiatives to associates
  • Clearly articulates complex issues into consumable, action-oriented phases
  • Influences stakeholders at all levels of the Organization, recognizing that organizational support is garnered by delivering quantifiable results
  • Own all stakeholder communication activities related to projects/programs
  • Basic understanding of the Simulation and Training industry and limited understanding of the customer
  • Responsible for managing programs which are of relatively low risk and complexity or portions of a larger program
  • Responsible for existing products, services and business
  • Plans, directs and monitors program collateral budget and serves as primary customer contact for program information
Qualifications for training program manager
  • Strong stakeholder and program management skills
  • Self reliance and strong problem solving skills
  • Ownership, execution, consulting and influencing skills
  • Experience in Recruitment, Operations, or Training Program Management a plus
  • Drive and enthusiasm which engages those involved or interested in Year Up
  • Bachelor of Engineering degree with five years of engineering experience
4

Training Program Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a training program manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for training program manager
  • Administer Human Resources actions (as appropriate)
  • Understand the unique market needs of each targeted Fellowship Program and develop strong relationships with staff and member leaders involved in the Fellows in Training program
  • Develop and oversee a comprehensive, integrated timeline of milestone events for planning and promoting the Program
  • Explore funding opportunities and obtain funding commitments for the Fellows in Training Program
  • Issue regular progress reports to departmental and OSO Sr
  • Issue an annual report, delineating the metrics for success, the levels and areas of achievement, marketing, issues and financial outcomes
  • Create training modules, deliver training and develop/execute change management plans
  • Liaison with stakeholders in Marketing Compliance Review (MCR), the Line of Business Compliance Office (LOBCO), the General Counsel’s Office (GCO) and other partner groups to ensure training content reflects applicable marketing and advertising regulations, laws, company policies and execution processes
  • Provide consultative advice and support on marketing compliance content and execution
  • Provide project management and change management support by monitoring and executing on training milestones and associated communication
Qualifications for training program manager
  • Knowledge of and ability to apply a consultative approach to determine training needs
  • Bachelor’s degree and 10+ years’ experience in Medical Service Corps
  • Excellent written and communication skills internally and externally
  • Proven flexibility/adaptability to change to succeed in a dynamic sales-driven and results-oriented environment as a member of a high performing enablement team
  • Proven ability to master content, delivery and training and the tools to support that training
  • Ability to work collaboratively across multiple internal groups to influence and coordinate sales training content
5

Training Program Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a training program manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for training program manager
  • Work with the Global OSPA Team on developing, communicating and coordinating new training courses or maintaining current courseware content and assets
  • Forecast, track and manage budget requirements for programs
  • Coordinate the training of Faculty in new or updated programs
  • Communicating training program availability, expectations and requirements
  • Track and report attendance, trends and completion
  • Collate, analyse and provide recommendations based on post survey feedback
  • Manage faculty accreditation
  • Coordinate vendors regarding external training packages
  • Coordinate suppliers regarding printing, food and beverage and any training assets required
  • Leads and develops a team of 15-20 Quality and Training HR Associates focusing on service catalog expansion and new work design
Qualifications for training program manager
  • Demonstrated ability to manage multiple, strategic client relationships at the executive and manager level
  • Smartsheet experience
  • Bachelor’s degree in Engineering, Industrial and Organizational Psychology, Instructional Design, or related field
  • 10+ years of experience required in the petrochemical or learning & development industry
  • Experience as a leader who has worked in many aspects of technical operations and training
  • Advanced PC skills, including SAP, spreadsheets, database and graphics

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