Specialist, Inside Product Job Description
Specialist, inside product
provides feedback to understand how customers are utilizing our products and how well those products align versus competitive products.
Specialist, Inside Product Duties & Responsibilities
To write an effective specialist, inside product job description, begin by listing detailed duties, responsibilities and expectations. We have included specialist, inside product job description templates that you can modify and use.
Sample responsibilities for this position include:
Responsible for selling a defined set of products and services & provide technical advice/pre-sales technical support to the inside sales teams during the sales process
Accountable for delivering technical solutions, products, and services that address customer needs of varying complexity (via telephone, chat, web, or e-mail)
Work with existing customer base to identify service and support needs to further develop opportunities for professional services
Acts as a technical resource to support the sales organization to meet and/or exceed their objectives & identify customer needs/ requirements, and recommends the appropriate products and solutions
Remain up-to-date on new product, technology, and services offerings, stay current on industry and vertical solutions as well & assist in the on-going technical education and development of the broader team
Advises customer of product features, configurations, pricing, services, availability
Complete ASG Foundation Courses Levels 1, 2 & 3, pass ASG Associate Exam
Achieve sales goals by making daily, weekly, and monthly communication/sales calls to designated customers
Execute targeted promotional campaigns for account base in key selling periods throughout the year
As a dedicated inside sales rep & “Product Specialist” – Advise shops/stores on key items & inventory availability, propose customized assortments & assist in merchandising efforts
Specialist, Inside Product Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Specialist, Inside Product
List any licenses or certifications required by the position: MCSE, VTSP, VSP, VMW
Education for Specialist, Inside Product
Typically a job would require a certain level of education.
Employers hiring for the specialist, inside product job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Associates, Technical, Business, Education, English, Computer Science, Engineering, Reading, Writing, Chinese
Skills for Specialist, Inside Product
Desired skills for specialist, inside product include:
Products
Applicable Dell technology
Computer hardware
Industry the competitive posture of the company and prepare activity and forecast reports as requested
Services
& peripherals
Dell’s technology
Services and is able to identify how these products and services align to customer needs
Software
Ability to identify how these products and services align to customer needs
Desired experience for specialist, inside product includes:
Rich product knowledge on server and storage (like FC array, TBU, SAN, NAS and Clustering )
Good social and communication skills, team player
More than 2 years working experience of IT support is preferred
Good in Cantonese
Accomplish department and organization goals by accepting ownership for accomplishing new and different requests
Update job knowledge by studying new product descriptions
Specialist, Inside Product Examples
1
Specialist, Inside Product Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of specialist, inside product. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for specialist, inside product
- Begins to build contacts with customers by being regularly available and responsive to their business needs
- Accumulates basic knowledge of RSA product line and solutions
- Good operational command of the business
- Deliver impactful coaching session to lower quartile agents across teams
- Develop individual plans to increase performance for agents
- Work closely with FLL to ensure an increase in quartiles is achieved
- Documentation and deliver coaching for call monitoring’s
- Ability to interpret data and make decisions for success plans related to the data
- High knowledge of the QuickBooks ecosystem (QBO, QB Desktop, Payroll, Payments, Add-Ons)
- Strong understanding on Inbound Call Flow to achieve consistency in agents being coached
Qualifications for specialist, inside product
- Exhibits a broad based knowledge of multiple or related industries acute business understanding
- Strong technical knowledge, system integration knowledge
- 4-7 years experience in a similar pre-sales technical consulting role
- Able to document technically
- Business acumen commercial awareness
- Set priorities and time management
2
Specialist, Inside Product Job Description
Job Description Example
Our growing company is hiring for a specialist, inside product. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for specialist, inside product
- Promote and positions key strategic services offerings that help drive solution Remains up-to-date on new product, technology, and services offerings
- Trusted advisor to the account team(s) in providing clear understanding and awareness of the benefit of new products and services offered
- Provide specialist advice to support Middle East services sales organization to meet and/or exceed their objectives
- Manage all the services sales activities and actions that can be delivered remotely
- Demonstrate respectful conduct with customers and deliver a superior customer experience
- Simplify end to end engagement model with all solution support group
- Work on RFP’s as required
- Provide business updates on a regular basis
- Doing Sales via phone to incremental customers across Switzerland, with the main focus on commercial segment
- Drive the sales process and create future opportunities in channel and direct account
Qualifications for specialist, inside product
- Exceptional ability to demonstrate the BIM 360 apps
- Previous experience with complex IOS apps sales desired but not required
- Has a consistent history of achieving sales targets/goals
- Sales experience strongly preferred, but not required
- Assist the company to segment the reseller territory and prioritize high potential vs
- BA/BS degree or equivalent of work experience + education
3
Specialist, Inside Product Job Description
Job Description Example
Our company is growing rapidly and is hiring for a specialist, inside product. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for specialist, inside product
- Answers phones in professional, courteous manner and supplies customers with general information concerning BAND-IT products, availability of requested product and pricing
- Supporting large and medium sales & pre-sales teams being accountable, trusted by his/her virtual team and respective of demanding SLA's
- Focusing on supporting DPS ISR and Commercial ISRs in sizing, quoting and selling DPS portfolio
- Positioning effectively our strategic messages around “Data Protection Everywhere” and “Digital & IT transformations”
- Delivering regular update to ISRs on DPS latest offers and competitive positioning
- Effectively presenting individual weekly performance metrics to peers and management
- Provides direction and guidance to to team members and coaches others in closing the most complex deals
- Doing Sales via phone to incremental customers across the country, with the main focus on commercial segment
- Collaborate with Department Manager to support the forecast for assigned customer accounts and meet/exceed customer account sales goals
- Communicate with customers via e-mail and by phone to take orders and input accurately into the system in a timely manner
Qualifications for specialist, inside product
- Position may entail supporting multiple territories, or accounts with potential high spend
- High English level is a must
- Must be Graduated within the last 12 months (IT or Business Related Degree)
- Fluent communication in English written and verbal
- Ability to work on own initiative, drive for results and attention to detail
- Action orientated and pro-active
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Specialist, Inside Product Job Description
Job Description Example
Our company is hiring for a specialist, inside product. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for specialist, inside product
- Working as part of the Data Protection group, you will have a main responsibility for selling technical solutions, products, and /or services to a wide range of commercial customers
- Driving order growth and market share through outbound prospecting activities
- Acquiring new customers and retaining and growing an existing installed base of customers
- Supporting the Molecular Spectroscopy Product Specialists throughout the sales process
- Answering technical/product specific questions for our UV-Vis and FT-IR portfolio
- Continually develop sales skills through training, coaching and self-review
- Act as a backup resource for our Latin America sales team, Spanish fluency is required
- Demonstrating sound financial acumen to price bids to win, while putting margin recovery plans in place by selling more LOB’s and balancing bid and run rate mix
- Maximize customer sat with each reseller served
- Be a real sales maker
Qualifications for specialist, inside product
- Channel tools and processes knowledge preferred
- Higher level education preferred
- Experience in business to business IT sales for medium sized US companies
- Prior Channel experience or collaboration with Channel Partners Preferred
- Ability to make approximately 30-40 outbound calls and receive approximately 5-10 inbound calls
- Provides technical and administrative information and price quotes, update marketing/sales literature to prospective clients, keep up-to-date knowledge of the industry the competitive posture of the company and prepare activity and forecast reports as requested
5
Specialist, Inside Product Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of specialist, inside product. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for specialist, inside product
- Assist Sales Managers and Product Managers with SKU and Product Life Cycle Management
- Website support, assistance with content, and maintenance of Controls Distributor Extranet
- Trade Show and collateral material support as needed for external events and promotional activities
- Drive Continuous Improvement by developing and refining businesses processes and tools to reduce turnbacks, improve productivity, and increase customer satisfaction
- Strong closing skills will drive a large number of deals to close each month
- Maintain active engagement with new and existing leads through creative follow-up communications designed to increase customer interest in Fusion 360
- Your role will involve delivering technical solutions that address customers’ varying needs, either working independently or with a subject matter expert on more complex solutions
- Respond to customers’ queries and calls
- Detect, qualify, manager and drive complex solution led opportunities both independently and as part of a team
Qualifications for specialist, inside product
- Understanding of analytical testing techniques including chromatography and/or mass-spectrometry
- Ability to work in a team environment and partner with other Sales employees
- Up to 5 years' relevant experience or equivalent combination of education and work experience
- Strong track record of delivering against targets and an ability to work in a fast paced environment
- Team player who can work under their own initiative
- Minimum of 3-5 years of Technical Sales or related experience