Specialist, Inside Sales Job Description

Specialist, Inside Sales Job Description

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Specialist, inside sales provides 2) sales regions with prompt, quality service and support in a variety of areas including, but not limited to order entry, converting, order management (date matching, expedites), temp requests, weld warranty replacements, sample orders, and troubleshooting various order inquiries.

Specialist, Inside Sales Duties & Responsibilities

To write an effective specialist, inside sales job description, begin by listing detailed duties, responsibilities and expectations. We have included specialist, inside sales job description templates that you can modify and use.

Sample responsibilities for this position include:

Sales of residential solar electric systems and energy efficiency services • Inbound (Leads) & outbound dialing required
Generate interest in eScreen products and services through incoming sales inquiries daily telephone outbound sales inquiries
Transfer new accounts and projects to other teams within client services as appropriate
Attends trade shows as required to promote company services
Manage and drive lead generation campaigns
Proactively contacting current and potential customers to generate sales of HVAC equipment
Manage inventory to stocking levels of third party items
Handle inquiries and provide proposals and quotations to dealers/customers
Provide technical and administrative assistance to dealers, customers and consumers
Assist in operation and administration of local sales office and warehouse

Specialist, Inside Sales Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Specialist, Inside Sales

List any licenses or certifications required by the position: ASE, VTSP, VSP, AWS, MSO, T&C, FET, NAFTA, CPU, MCSE

Education for Specialist, Inside Sales

Typically a job would require a certain level of education.

Employers hiring for the specialist, inside sales job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Technical, Marketing, Education, Science, Engineering, Business/Administration, Biology, Industrial, Associates

Skills for Specialist, Inside Sales

Desired skills for specialist, inside sales include:

Computer systems and experience in data entry
Excel
Order Management Pricing and Expedites System
Competitive landscape
Education theory and market trends in assigned content areas
Outlook
Services
Order Management and Expedites System
Actuators
Controls strongly

Desired experience for specialist, inside sales includes:

Provide “local” focus point for dealers/servicers
Provides continuous support including post sales activities to assigned Clinical accounts
Support existing top 125 accounts (IDN) alongside field based account executives to drive account loyalty and growth
Demonstrates the soft and hard costs associated with the product portfolio by persuading multiple decision makers and influencers to orchestrate successful product retention and/or renewed instrument contract within the institution
BA / BS in Life Sciences, biological areas, business or related discipline required
Two (2) years documented sales success (experience) in broad range laboratory products with multi-level selling experience or a minimum of 3 years direct marketing experience

Specialist, Inside Sales Examples

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Specialist, Inside Sales Job Description

Job Description Example
Our growing company is looking for a specialist, inside sales. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for specialist, inside sales
  • Manage leads through the qualification process and plant seeds for future sales
  • Sort all leads according to pre-determined categories and follow the appropriate actions for each lead category
  • Conduct online product demonstrations as needed
  • Manage and track inbound and outbound phone calls and emails for projects requiring sales lead qualification
  • Enter and track all designated data and other sales information in Sales Logix Completes weekly reports and provides other sales reports as requested by department management
  • Manage the lead generation portion of all marketing projects
  • Complete research as needed to create lead and prospect pools
  • Develop new business revenue for the Pharmaceutical Division by responding to cold calls and e-mails from prospects and small client accounts
  • Serve as the primary communication link between those accounts and the laboratory staff and management
  • Act as the project manager for projects within those accounts
Qualifications for specialist, inside sales
  • Experience attaining or exceeding overall sales plan profitability, , other assigned goals and objectives
  • Computer savvy – working knowledge of MS Office applications and Salesforce.com
  • Identify sales opportunities consistent with our operational capabilities and capacity through phone calls and e-mails
  • Qualify and secure leads
  • Follow up on all opportunities until closure
  • Help to resolve issues between the client and LL staff
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Specialist, Inside Sales Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of specialist, inside sales. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for specialist, inside sales
  • Consult with outside sales representatives
  • Assist in sales closure in cooperation with sales representatives
  • Source new sales opportunities through timely inbound lead follow-up generated from marketing campaigns activities and outbound cold calls and emails
  • Understand customer needs and requirements thereby articulating our product/brand value offering and solutions
  • Responsible for qualification and nurturing of marketing leads in addition to existing early opportunities that need further development
  • Maintaining business related activity using the customer relationship management system (CRM)
  • Work closely with customer service, contracts and other teams as required or requested
  • Work closely with marketing to monitor online quote and demo requests
  • Establishes technical training programs for sales teams and external customers
  • Regularly reviewing focus accounts with Account Managers in order to identify improvement areas technically and advise on cross selling
Qualifications for specialist, inside sales
  • Will leverage the latest technologies to reach out and connect to existing and/or prospective customers
  • Bachelor’s degree and/or equivalent dealership sales experience
  • Sales experience required (non-scripted sales only)
  • Dealer operations/F & I experience highly preferred
  • Automotive Finance experience required
  • Demonstrated excellence in internal and/or external customer service
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Specialist, Inside Sales Job Description

Job Description Example
Our company is growing rapidly and is hiring for a specialist, inside sales. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for specialist, inside sales
  • Salesforce.com compliance, outbound calls, lead conversions, opportunity creation and management
  • Identifies sales opportunities and utilizes a team-based selling approach to meet defined sales goals
  • Maximizes new business and marketing opportunities
  • Identify specific market trends and level of customer knowledge to strengthen partnerships and achieve long-term customer loyalty
  • Manages all escalated customer issues to facilitate timely issue resolution
  • Respond to customer inquiries relating to pricing, lead time and delivery in support of PT profit, sales and customer satisfaction objectives
  • Manage monthly sales reporting, planning, and claims (chargeback, obsolescence)
  • Assisting customers by compiling bids, taking orders/placing returns, and explaining product differentials
  • Customer interaction via phone, email, and in the showroom
  • Multi-task and be able to balance and attend to multiple inquiries at a time
Qualifications for specialist, inside sales
  • Knowledge of 4 D Sales Process is preferred
  • Life Sciences technical background from education or work experiences preferred
  • Ability to maintain positive work relationships with all work associates
  • Computer/data entry competency
  • Detail-oriented, hardworking, self-motivated and customer-oriented
  • Ability to understand business processes and concerns
4

Specialist, Inside Sales Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of specialist, inside sales. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for specialist, inside sales
  • Achieve proficiency in business operations software systems
  • Immediately informs the manager about any work situation which has reason to consider it a threat to the safety and health of workers, any deficiency of protection systems
  • Actively engages with phone customers to fully identify needs, respond to inquiries or questions, and offer timely quality solutions
  • Drives sales by maintaining current knowledge of all portfolio offerings and leverage technical knowledge to provide value propositions to the customer and drive sales
  • Enters all orders as quotes
  • Responsible for specific assigned accounts and includes order taking/processing, order guide maintenance, pricing maintenance within guidelines set by management
  • Assists with accounts receivable for assigned accounts
  • Provides quality customer service by responding to questions and concerns
  • Resolves problems and provides to sales management as needed
  • As a Sales Specialist you are the technical point of contact for focus accounts
Qualifications for specialist, inside sales
  • Minimum of 3 years of experience, preferably in a biotechnology or life sciences industry
  • Minimum of 2-3 years in customer facing role interacting directly with customer over the phone and email
  • Requires a general knowledge of the Life Sciences market the sales, operations, and marketing functions
  • Specific understanding of immunology and flow cytometry is necessary
  • Ability to interact at many levels within an organization, internal and external
  • 5% -10% (Travel) to represent US region sales at training meetings, tradeshows, customer visits, occasional field sales demos to close sales
5

Specialist, Inside Sales Job Description

Job Description Example
Our company is hiring for a specialist, inside sales. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for specialist, inside sales
  • Nurture and close new HP solutions opportunities that result in substantial incremental orders, revenue and margins to HP, representing the entire HP portfolio of products and services
  • Follow general instructions to develop competitive selling prices, utilizing cost and historical data to respond to customer requirements
  • Support the sales and financial objectives of other departments within the organization
  • Make recommendations regarding such matters as opportunities for new business, improved processing techniques, operating efficiencies, and measures to increase customer satisfaction
  • Lead follow-up /Selling -Manage a territory of small “inside sales” customers
  • Generate a high level of sales activity including cold calls, e-mails, and introductory presentations to prospective customers to source and qualify new sales opportunities in fleets 1 to 50 power units
  • Own complete order lifecycle for owner-operator and small fleets, including closing
  • Assist customers with online order entry when necessary
  • Develop technical presentations for potential customers
  • Act as the first line of response to inbound inquiries
Qualifications for specialist, inside sales
  • Is focused on ensuring the customers are provided insight on all new products developments related to mature products
  • Ability to develop relationships with customers and provide a high level of customer service in a fast paced environment
  • Experience with Oracle, Prophet21, or other POS systems preferred
  • Jump right in finding and evaluating candidates
  • Customize the the candidate experience to be as exciting as possible while highlighting your unique personality
  • Get people excited about the amazing things we are doing here

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