Program Support Job Description

Program Support Job Description

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Program support provides support to PI in the development of study Standard Operating Procedures, data collection tools and databases.

Program Support Duties & Responsibilities

To write an effective program support job description, begin by listing detailed duties, responsibilities and expectations. We have included program support job description templates that you can modify and use.

Sample responsibilities for this position include:

Analyst role within Operations Utilities in Wroclaw
Support the standardization of steering & planning activities for the new STC domain focused program in 2015
Organize and support project kick-offs for new projects in 2015
Align with current portfolio maintainers to ensure correct project maintenance going forward, using the standard CS tools for project management
Provide administrative support to the team, facilitate meetings, write minutes, provide status updates and communication
Assist with completion of documentation analysis and writing of documents where necessary
Ultimate responsible, as a demand organization, to manage the group of related service projects associated to a specific customer, in a coordinated and efficient way, ensuring its execution according to timelines and costs defined on the approved business cases and to the requirements on the customer contract
Support or drive the Requirement Management activities, ensuring customer agreement on project requirements to secure achievement of customer’s expectation and control additional changes
Establish a communication plan/strategy in order to have an efficient performance and status report to all stakeholders
Secure involvement and availability of all required organizations to the project at start-up, including handshake with appointed PM and all service delivery units

Program Support Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Program Support

List any licenses or certifications required by the position: TMS, PMP, VCIN, PCSL, PMI, TAGME, AALAS, CAPM, DSO, CCNA

Education for Program Support

Typically a job would require a certain level of education.

Employers hiring for the program support job most commonly would prefer for their future employee to have a relevant degree such as Collage and Bachelor's Degree in Education, Department of Education, Graduate Education, Graduate, Business/Administration, Business, Technical, Administration, Management, Faculty

Skills for Program Support

Desired skills for program support include:

General office practices and procedures
Excel
Databases
Microsoft Word
Email features
Search tools and functions
Telephones
State and federal criminal history databases
Procedures
Objectives

Desired experience for program support includes:

Work closely with local and global MS delivery organizations and other MSIP functions to ensure that Scope of Work (SoW), time & cost estimates for the implementation project are as accurate as possible
Monitor and track projects' progress and notify applicable stakeholders when a project’s performance deviates significantly from the project’s plans and/or threatens to impact the Program’s multiple project plan
Participate in project TG decisions and ensure participation from relevant stake-holders
Support pre-sales activities related to the customer and thereby assist Core 3 team to contribute to the sales efforts if required
Responsible for the resource planning and forecasting for the MS projects
OPS-PG Mgmt TL

Program Support Examples

1

Program Support Job Description

Job Description Example
Our company is looking for a program support. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for program support
  • Head of Operation Support
  • Maintain existing team sites
  • Provide support for 3600 funded modification activities by performing research on logistics issues related to ACAT modification programs
  • Serve as primary liaison for employees to ensure availability of current information on employee benefits, including medical, dental, vision, life and disability information, education assistance and employee discount programs
  • Submit Foreign Travel Notifications
  • Oversee Export Compliance program for Hawaii employees
  • Perform security functions for Hawaii employees and prospective employees, under FSO San Diego guidance
  • Assist in the development of best practices training and individual professional development to enhance the effectiveness of the ANA or ANP workforce
  • Ensures early or on-time deliveries of all required project/program documentation (CDRLs)
  • Drafting and editing customer ready submission packages (creating skills matrices, formatting/creating resumes)
Qualifications for program support
  • Experience building, managing and working with cohesive multiple projects
  • Full-life cycle experience in Project Management for a Life Sciences project
  • DOD PPBES is preferred but good general business planning, programming and budget skills are accepted
  • Demonstrated ability to lead a team to successful completion of project goals
  • Must be able to simultaneously manage several inter-related projects
  • Must sign a confidentiality agreement
2

Program Support Job Description

Job Description Example
Our innovative and growing company is hiring for a program support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for program support
  • Work with internal employees and candidates to develop matrix templates for proposal packages editing, formatting and refining resumes
  • Demonstrate leadership by aligning yourself with and fully supporting company and departmental goals
  • Assess Operations activities, identify potential corrective actions, monitor corrective actions for effectiveness, and report findings to Plant and Regional Management
  • Manage the Incident Management Program, review investigations, track status, and ensure investigations comply with standards
  • Manage the Operating Experience, Self-Assessment, Corrective Action, Abnormal Operations Drills, Business Continuity, and other Programs (as directed) to ensure consistent operations practices across the fleet
  • Implement data trending programs to identify potential areas of improvement across the fleet
  • Assist Regional Operations Support Managers in the conduct of plant site assessments as needed
  • Develop a strong working relationship, through regular communication, with the Plant Managers and Operations Managers in the region
  • Participate on regular staff calls – attend and provide clear, concise updates
  • Assist the plants with procedure reviews, and give guidance for improvement
Qualifications for program support
  • Exposure to program / project management frameworks, governance, methodologies, tools and templates
  • In-depth understanding of federal IT management regulations for CPIC including A-11, A-130
  • Experience with transforming CPIC knowledgebase into strategic direction to drive proven results for a sizeable federal IT investment
  • Enjoys problem-solving and taking on challenges
  • Prior military or contractor experience with a headquarters’ staff and supervisory experience some interagency exposure
  • Must meet all physical, medical, dental, and other requirements for overseas deployment in accordance with current DoD regulations
3

Program Support Job Description

Job Description Example
Our innovative and growing company is hiring for a program support. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for program support
  • Develop contract reporting metrics
  • Proactively identify opportunities to drive efficiency, productivity and customer-experience improvements
  • Gather requirements and dependencies for process or tooling enhancements
  • Evaluate and recommend third-party tools that address team needs
  • Work with internal stakeholders, such as IT and Support Engineering, to prioritize and execute on their Support-related roadmaps
  • Design, implement and iterate on, processes and systems focused on team efficiency and productivity
  • Manage multiple complex projects, often with competing timelines and requiring resource prioritization
  • Measure and report on the effectiveness of relevant initiatives, as needed
  • Working to deadlines with high attention to detail and strong coordination skills
  • Previous exposure to small team management, coaching and mentoring
Qualifications for program support
  • Minimum of 5 years experience as a project or program coordinator
  • Must possess a fitness level appropriate to performing work in a field environment
  • Place of duty and environmental conditions can be extremely austere, harsh, and work is performed in a combat zone
  • At least a favorable National Agency Check with Inquiries (NACI) is required
  • E-Business Support/Knowledge Management Support
  • Prior work experience in international development strongly preferred
4

Program Support Job Description

Job Description Example
Our company is hiring for a program support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for program support
  • Manage all GSB required functions for participants in course, facilitators, panelists, coaches including, but not limited to SUnet ID process, payroll paperwork, time sheet completion and approval, recruitment, professional development, schedule management
  • Provide support services assigned faculty as defined in the FAIII job description
  • Participate in Faculty Support training, meetings, conferences
  • Support classroom teaching and mentoring sessions
  • Fosters and maintains collaborative relationships throughout Primary Care and Specialty clinical and operational teams other Swedish functions (e.g., Best Practice Team, PCMH team) related to quality initiatives and performance feedback
  • Conducts employee performance evaluations for supervised staff
  • Partner with Corporate Functional groups and Business Areas and tool improvement as it relates to PMAT and Business Area Business Operations
  • Learn about proper use and installation of all safety products featured in the Safety store product inventory
  • Provide primary back-up support to the in-store Safety Store operations including education, cashier register usage, inventory control, and appearance of store
  • Review child safety and health literature on a regular basis and provide recommendations based on these reviews
Qualifications for program support
  • 5+ years’ experience in Business Partner / Requirements analysis
  • Minimum of 5 years experience in project or program management in a business change setting
  • Experience with Navy Shipbuilding Program support and/or Navy Integrated Logistics Support
  • Familiarity with HAYSTACK, CDMD-OA, COSAL, ICAPS, NDE
  • Program Support Data (PSD) Automated Reporting and Tracking System (PARTS)
  • 3+ years of experience with administrative assisting and technical writing
5

Program Support Job Description

Job Description Example
Our company is looking for a program support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for program support
  • Assist in the development of project manangement artifacts (project schedules, status updates/reports) technical briefings
  • Facilitate coordination among various contractor teams and Government team members
  • Provide support for various fast-paced planning and collaboration meetings, including the management of outlook invitations, preparation of agendas, capture of meeting minutes, tracking of action items, and SharePoint Maintenance
  • Assist in the development of project schedules, status updates/reports, and briefings
  • Anticipate task due dates and assisting in keeping the project manager informed of status
  • Manage log files and matrices associated with the entry and tracking of project data and related information
  • Conduct analysis of processes and developing process and procedure documentation
  • Investigate and recommend improvements to programs, systems, processes to maximize inside sales results based off of feedback from contractors
  • Provide information and assistance to prospective and current students, alumni, family members and community members regarding new student and family programs, career development, pre-college outreach and community engagement
  • Coordinate, schedule and promote STP programs
Qualifications for program support
  • Knowledge of Army C4ISR programs
  • BA or BS degree in English, Communications, or related field a plus
  • Responsible for managing Budget, Scope, Timelines and client satisfaction of complex integrated enterprise programs and services post-implementation, reporting into the tier 1 strategist position
  • Provide guidance to client’s based on their changing ecosystems by highlighting new innovations and updates that could help them be more efficient in their commercial approaches
  • Manage change control and contract renewals for enterprise program solutions
  • 4 year college science degree in the field of Finance, Marketing, Business, or related life science

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