Digital Program Manager Job Description

Digital Program Manager Job Description

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Digital program manager provides systems engineering services as required for the upkeep of ITS Systems Engineering Management and ITS Communications Master Plans.

Digital Program Manager Duties & Responsibilities

To write an effective digital program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included digital program manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Drive standard process, governance, and continuous process improvements across the division to improve the Program Management consistency and processes
Constantly look for improvement of processes and tools in order to further evolve program management methodologies to ensure process and program delivery quality and scalability
Establish, document and ensure that processes for digital marketing execution are followed
Facilitate meetings and develop rollout plans and procedures
Contributes to the editorial processes for developing content, copy writing and visual asset development, coordinating printing/production/publishing, and digital distribution
Research industry trends and report opportunities and impact to SNE Network Operations
Manage vendor relationship for current and new advertising inventory suppliers including
Responsible for evaluation and perspective on new technologies, trends and industry best practices across the digital advertising landscape
Work with HR to help develop training and certification materials for sales activation
Fosters partnerships with Marketing, Creative, Digital and Visual teams

Digital Program Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Digital Program Manager

List any licenses or certifications required by the position: PMP, PMI, CSM, ITIL, SCRUM, PMBOK, ACP, CSP, TLS/SSL, TLS

Education for Digital Program Manager

Typically a job would require a certain level of education.

Employers hiring for the digital program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Computer Science, Marketing, Engineering, Education, MBA, Communications, Technology, Project Management, Technical

Skills for Digital Program Manager

Desired skills for digital program manager include:

Procedures
Processes
Caterpillar inc.
Exceed customer expectations
Its internal systems
Its products and services
Its relevant external influences to meet
MS PowerPoint
AWS
Excel

Desired experience for digital program manager includes:

Experience with domestic and international e-commerce
PMP certification or PMI membership
Professional experience in gaming industry a plus
Can build effective working relationships inside and outside the asset team
Minimum of eight years proven and progressive digital sales and marketing business development experience or equivalent, analytics project management and e-delivery experience or equivalent
Self-starter with ability to operate in a fast-paced environment

Digital Program Manager Examples

1

Digital Program Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a digital program manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for digital program manager
  • Design standard operation procedures, communication templates and drive process improvements with business, operational, and tech teams
  • Act as Program Manager for various programs within Global Digital Technology Portfolio, with the primary focus of a Re-Plaftorming Program
  • Develop program plans and estimates
  • Take the lead and responsibility for end-to-end program solution delivery, ensuring timely delivery of high quality project deliverables through effective team communications and focus on quality
  • Work with Resource Manager, PMO to manage Program resource capacity
  • Identifying, generate, track, and communicate key metrics of the program
  • Actively champion PMO best practices to drive better project planning, execution, project prioritization and change management within Platform Program
  • Negotiate Program expectations and ensures results are achieved
  • Maintain and forecast program budgets
  • Determine needed program deliverables, macro approach, program profile, responsible teams, overall program schedule/timeline, critical path by deliverable, productivity improvements, overall risks and planning assumptions
Qualifications for digital program manager
  • Understand the fundamental solution being developed/deployed - its business value, roadmap, how it fits with the overall strategy or business operations, risks
  • Program Management of 3+ years
  • Technology background, Digital acumen and e-commerce experience
  • Ensure compliance and quality improvements are properly represented in execution planning
  • Able to represent the program management office in senior-level IT and business meetings
  • Familiarity with Windows PowerShell
2

Digital Program Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of digital program manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for digital program manager
  • Facilitate meetings in cross-functional environment to gain alignment and support on various types of activities
  • Builds and maintains strategic project plans, including outcomes, deliverables and resource and financial plans
  • Applies different escalation methods
  • Drive key Framework adoption metrics such as number of users, number of Digital Twins, number of models built
  • Write business requirements and create use cases obtaining input and sign-offs as required
  • Program manage cross-functional initiatives within IT
  • Support worldwide product feature launches by partnering with product management
  • Investigate and fix any systematic problems or failures and propose solutions to address such issues proactively in future
  • Outline and prioritize daily work based on business criticality and opportunity metrics
  • Market selection and business development to determine hubs deployment roadmap
Qualifications for digital program manager
  • Experience in digital marketing or Web applications
  • Digital Experience in Wellness and/or Healthcare
  • Will take ownership of the project
  • Requires a minimum of 50% travel to various locations in North America where projects are being executed
  • May require climbing into scaffolding and other locations high above ground level to inspect performance of work, develop scopes of work up to 200 feet in the air
  • Proven ability to build relationships, engage and influence others, work with a diverse internal and international user community, partners & vendors
3

Digital Program Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of digital program manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for digital program manager
  • Build relationships and networks across multiple internal teams and vendor/agency partners to help deliver a consistently great digital user experience for TELUS
  • Establish and maintain regular cadence with stakeholders within digital, the rest of TELUS, and with our partner vendors to ensure alignment and drive momentum
  • Create program-level dashboards and other documentation for executive and working-team level reporting
  • Drive and influence stakeholders to ensure that TELUS is delivering on our ‘customers first’ strategy by keeping end-to-end customer experiences top of mind when defining program scope and deliverables
  • Establishing Web project scope by studying strategic business drivers
  • Assuring quality Web solution by leading the team to develop and complete test plans
  • Accomplishing work requirements by orienting, training, assigning, scheduling, coaching employees
  • Updating job knowledge by tracking technology and project management advances
  • Communicate solution elements clearly to development teams client stakeholders
  • Own the Multi-Generational Program Plan for the engineering development, and integration of key Digital Systems, such as RAM Deck, Life Odometer, eFMEA, to realize Reliability Centered Maintenance and Maintenance Optimization for APM
Qualifications for digital program manager
  • Ideally, experience of managing authentication, fraud and security projects or operating in a risk management environment
  • Drive disruptive transformation in a start-up mode approach, as digital hubs business and operational models are solidified
  • Communicate effectively at executive and execution level, to ensure proper understanding and business operations of digital hubs
  • 2+ years experience in B2C or B2B digital marketing or digital business
  • Degree in Business or Communications
  • Having startup experience in digital business is a plus
4

Digital Program Manager Job Description

Job Description Example
Our innovative and growing company is looking for a digital program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for digital program manager
  • Work collaboratively with many stakeholders across many teams and geos
  • Proactively seek approvals, fill gaps, and track down answers as needed
  • Manage website updates in support of major campaigns, events, and product launches
  • Build project plans, facilitate project delivery and clear road blocks for the business team
  • Orchestrate digital projects, resources, timing, monitoring and control, ensuring master plans and schedules are followed
  • Develop solutions to program challenges, and direct others for successful completion of project on time and on budget toward achievement of program objectives
  • Oversee project management activities and also be responsible for keeping management and other stakeholders informed
  • Understand how to interact with and manage deliverables of Digital suppliers partnering the R&D digital solutions team
  • Be responsible for ongoing performance assessment, research and development of new capabilities, and systematically applying knowledge for program success and providing information and recommendations to decision makers at all levels
  • Provide management, support and escalation assistance to the global product labeling team
Qualifications for digital program manager
  • Minimum 5 years in digital media buying focusing on social, display and video (experience in mobile and programmatic strongly preferred)
  • Strong background in paid social and the nuances of Facebook, Instagram, Pinterest, and other social platforms
  • Media agency experience on the agency or client side
  • Master at ad trafficking, DART/DFA/DCM, web analytics, and creative testing
  • Strong analytical skills and ability to implement advanced digital performance tests from start to finish
  • Experience buying online media and managing campaign budgets
5

Digital Program Manager Job Description

Job Description Example
Our innovative and growing company is hiring for a digital program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for digital program manager
  • Develop and oversee program management tools, processes, and records to document program activities
  • Understand impact/implications of issues/events within the overall campaign
  • Conceptualize, develop and execute marketing campaigns to acquire new customers for the membership program, gear store, and mobile apps
  • Optimize acquisition channels on Active.com and Reserveamerica.com websites to increase trial memberships
  • Continually measure, develop, and optimize performance through testing and analysis
  • Launch effective marketing campaigns through external sources (ppc, social media, and affiliate networks)
  • Develop “outside the box” strategies to increase membership trials, grow gear sales, and boost mobile downloads
  • Work with 3rd party vendor to manage ACTIVE’s gear store, provide strategic direction, and help drive traffic to the site
  • Create and upload content for the ActiveX and Moonlight mobile apps
  • Responsible for database marketing for apps and gear store
Qualifications for digital program manager
  • Strong quantitative and analytical skills with an ability to tailor analysis to specific circumstances
  • 5 + years of experience of E-Commerce Marketplaces
  • 5 + years of experience of Budget Responsibility, Managing Profitability, Process Improvement, Strategy & Planning, Analyzing Information, Reporting, Monitoring
  • You will be the marketing main contact for one of our key business units with RSA
  • Experience detailing bottom up and top down forecast for goals leveraging tools like SFDC to determine actual performance to goals
  • Ability to write marketing requirement documents and working closely with shared resources in areas of design, content, search marketing and brand management

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