Freight Coordinator Job Description

Freight Coordinator Job Description

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Freight coordinator provides advisory support to ensure that all applicable products are classified for export and import in accordance to existing regulations.

Freight Coordinator Duties & Responsibilities

To write an effective freight coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included freight coordinator job description templates that you can modify and use.

Sample responsibilities for this position include:

Schedule the movement of shipments with carriers (via truck, ocean and air) to the assigned origin and/or destination points and follow up to ensure timely arrival negotiating rates with local carriers
Developing knowledge of the shipping process and government regulations through cross training with other team members
Develop knowledge of the shipping process and government regulations through cross training with other team members
Coordinate and work closely with appointed field contacts to ensure common objectives are met, support the Logistic Manager/Analyst to achieve corporate goals while providing recommendations of continuous process improvements
Assist in the day to day operations of export dept
Processing of documentation for the physical movement of cargo
Developing and maintaining an excellent working relationship with internal departments and/or vendors
Learning the billing function
Developing basic negotiation skills
Communicating client issues or changes to the next level

Freight Coordinator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Freight Coordinator

List any licenses or certifications required by the position: HAZMAT, PHMSA, AMMO-62, QSD, EIT

Education for Freight Coordinator

Typically a job would require a certain level of education.

Employers hiring for the freight coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business/Administration, Education, Management, Economics, Marketing, Accounting, Associates, Sciences, Technical, General Education

Skills for Freight Coordinator

Desired skills for freight coordinator include:

Point of Sale software
Shipping process and government regulations through cross training with other team members
Applicable Warehouse Management Systems functions
Transportation Management Systems
Federal
All other import and export government agencies that regulate international trade
Company procedures and policies
Import/export business
International applicable laws and regulations customs
Ocean

Desired experience for freight coordinator includes:

Excellent communicator, be able to ensure our shipments are delivered as planned in close collaboration with all stakeholders
Have experience with international complex, industrial projects from being stationed abroad
Be independent, quality-minded and have a structured approach to tasks
Be able to maintain a solid overview – even when the pace is high and the deadlines are pushing hard as you juggle many tasks concurrently in a job with many interfaces
Thrive working in an international environment and with international project teams across countries
2+ years relevant work experience, high school diploma or eq., Associates degree preferred

Freight Coordinator Examples

1

Freight Coordinator Job Description

Job Description Example
Our innovative and growing company is hiring for a freight coordinator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for freight coordinator
  • Prepares Bill of Ladings for outbound LTL shipments
  • Separate and verify all Cross Docking LTL shipments
  • Prepare Invoices for International Shipments
  • Answers telephone calls and forwards to appropriate personnel
  • Filing documents and other paper work
  • Use judgment to effectively resolve complaints from other distribution centers and franchisees
  • Return customer calls and provide responses
  • Access computer information and research hard copy files to investigate the action needed to resolve problems
  • Research In-Pick orders on the In-Pick Report
  • Analyses complaints to identify recurring problems or patterns and inform management
Qualifications for freight coordinator
  • Prior experience with MRP software systems, a plus
  • High School Diploma or GED equivalent and/or equivalent related experience
  • Minimum of five years of experience in an automotive assembly or manufacturing environment
  • Bachelor's degree in related field is strongly preferred or 3-5 years of experience in operations and logistics
  • Evaluate Fleet vs
  • Requires the flexibility to work 40+ hours per week and off-hours / on-demand (on-call) as needed
2

Freight Coordinator Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of freight coordinator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for freight coordinator
  • Daily wave planning for outbound order fulfillment
  • Print sales orders and potentially terminations
  • Research and Reconcile Receipt Issues
  • Count Inventory for Cycle Counting as needed
  • Attend and assist in meetings with management to help resolve issues
  • Develop written procedures for various positions
  • Ensure that the back-up resources are trained
  • Continuous training in inbound and outbound WMS processes
  • Build and maintain good working relationships with internal and external customers
  • Run, research, and signed End of the Quarter Report
Qualifications for freight coordinator
  • Submit trip envelopes for fuel tax reporting
  • Understanding of the complexity and changing dynamic of dispatching loads
  • Post-Secondary Education in transportation related courses with a minimum of 5 years’ experience in a transportation logistics industry
  • Strong working knowledge of Microsoft Office (Word, Excel, Outlook), Internet
  • Must be bilingual in both English and French
  • Bachelor degree in Business Administration, Supply Chain, Logistics or related field preferred
3

Freight Coordinator Job Description

Job Description Example
Our company is hiring for a freight coordinator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for freight coordinator
  • Meet customer expectations by suggesting process improvement and proactive measures
  • Develop and maintain an excellent working relationship with internal departments and/or vendors
  • Create, update and execute SOP’s for new and existing clients
  • Understand and input applicable financial components of shipments for proper billing of customers
  • Meet required deadlines associated with department and customer KIP & SOP
  • Collaborate with support staff, overseas offices and other third parties to ensure efficiency, continued exemplary customer service, and relationship development
  • Identify and forward upselling opportunities to manager
  • Efficiently identify the most cost-effective solution based on each clients’ shipment specific needs
  • Establish and maintain personal relationships with current vendors and overseas agents
  • Maintain profitability of accounts and identify opportunities for increasing revenue and profit margins by negotiating pricing with vendors and quoting clients
Qualifications for freight coordinator
  • Knowledge of Oracle transportation management software applications preferred
  • Excellent Knowledge of Freight Forwarding and regulatory requirements with at least 1 year in industry
  • Minimum of one year International Forwarding Experience
  • Minimum of one year Forwarding Experience
  • At least one year of work experience in an office setting
  • High school diploma with 1 or more years on the job experience in related field
4

Freight Coordinator Job Description

Job Description Example
Our company is looking to fill the role of freight coordinator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for freight coordinator
  • Participate fully with other staff members in day to day operation including setting priorities, organizing, scheduling work and problem solving
  • Communicate client issues or changes to the next level
  • Creates Bills of Lading for domestic and International shipments
  • Receives, orders and assigns shipments to proper carriers
  • Aids customer service representatives concerning order status and special customer needs
  • Acts as an expediter to resolve delivery problems
  • Analyzes flaws in procedures or data and suggests system modifications
  • Process 50 to 60 shipment sale orders daily using Banyan TMS (our shipping processing software) which will generate (BOL)
  • Manually generate Bill of Ladings and commercial invoices needed
  • Track delivery progress of customer freight
Qualifications for freight coordinator
  • Ability to work off hours or overtime on short notice
  • Highly motivated and detail-oriented team player and dedicated to providing high quality customer service
  • Customer Service Skills – Communicate effectively, directly and indirectly, with clients, vendors, co-workers, government agencies, and industry partners via phone and email to complete challenging tasks in a time sensitive manner
  • MS Office Suite skills – most importantly, Outlook, Excel, and Word
  • Call truck carriers to coordinate shipment schedule
  • Minimum of 3-5 years of experience in the transportation/logistics field working in a distribution environment or shipping warehouse, or equivalent
5

Freight Coordinator Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of freight coordinator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for freight coordinator
  • Arrange transportation of goods
  • Prepare shipping documentation, such as bills of lading, packing lists, dock receipts, or certificates of origin.    
  • Verify adherence of documentation to customs, insurance, or regulatory requirements
  • Create and maintains an online receiving portal
  • Determine efficient and effective ways of moving goods from one location to another, including shipping methods, routes, possible consolidation, and rates for goods to be shipped
  • Compute amounts, such as weight and volume of goods, space available
  • Inform fellow employees and clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments
  • Provide shipment status notification to co-workers, consignees, or insurers
Qualifications for freight coordinator
  • Individual must have excellent communication skills
  • Must exhibit proficient computer skills
  • Familiar with Salesforce, Oracle EBS & TMS software preferred
  • Excellent Knowledge of Freight Forwarding and regulatory requirements
  • Air transportation
  • Domestic Cargo

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