Freight Broker Job Description

Freight Broker Job Description

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Freight broker provides logistics market intelligence on Trucking (FTL, LTL, Consolidation), Heavy Haul, Customs Brokerage, Freight Forwarding, 3PL and freight forwarding.

Freight Broker Duties & Responsibilities

To write an effective freight broker job description, begin by listing detailed duties, responsibilities and expectations. We have included freight broker job description templates that you can modify and use.

Sample responsibilities for this position include:

Create loads, set appointments for broker freight, dispatch, track and trace loads
Provide detailed information to customer service rep and/or account manager concerning service, cost per mile, revenue, out of route miles
Must be able to communicate effectively and efficiently via phone and email
Work is typically performed under minimal daily supervision, receiving guidance from manager/supervisor about the work that needs to be completed
Responsible for coordinating freight with our private assets, dispatching and assigning transportation vendors based on client demands and service requirements
Understands the current goals/metrics of those fleets and actively strive to meet or exceed them
Skillfully identify geographical surroundings within the reach of our assets
Act as the collaborative liaison between our carrier partners and various internal departments, dispatch, customer service
Quote freight rates for our grain and fertilizer divisions for 3rd party companies
Other miscellaneous duties and projects as they arise

Freight Broker Qualifications

Qualifications for a job description may include education, certification, and experience.

Education for Freight Broker

Typically a job would require a certain level of education.

Employers hiring for the freight broker job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Education, Accounting, Finance, Agriculture, Marketing, Economics, Supply Chain Management, Management, Military

Skills for Freight Broker

Desired skills for freight broker include:

Produce industry and commodities
Locations of the 48 continental states and Canada as
Major cities/airport locations in the continental US
Factors that impact freight markets
Brokerage and transportation
Competitive pricing structures
FTL brokerage industry
Freight Broker industry
MAC
Microsoft Excel

Desired experience for freight broker includes:

Ability to perform prospecting and cold calling
Must have a go-getter mentality
Bachelor’s degree in transportation management, logistics, business or related field, preferred
Ability to manage multiple demands while maintaining a high degree of accuracy
University degree in agriculture or business
Ability to work with all levels - Operations and/or sales

Freight Broker Examples

1

Freight Broker Job Description

Job Description Example
Our growing company is hiring for a freight broker. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for freight broker
  • Verify pickup information to ensure freight is ready all the way until freight is delivered and constantly update MercuryGate with notes
  • Identify carrier requirements
  • Support and grow the company's current book of business by providing excellent service
  • The primary responsibility would be to provide superior customer service to customers and carriers while negotiating freight at competitive rates and handling the coordination of that freight with accuracy and attention
  • Handle high volume of calls, 50-150 calls daily
  • Solicit new business from shippers, manufacturers and distributors
  • Manage and develop business customers
  • Lead generation (leads are not provided)
  • Request & verify contracts/credit lines/insurance
  • Assess customer and carrier needs quickly
Qualifications for freight broker
  • Some college coursework is preferred, but not required
  • General computer skills - Microsoft Office, Outlook, AS400, McLeod Software a plus
  • Must possess a strong sense of urgency & thrive in a fast-paced, hands-on environment
  • Must be familiar with all industry tools and their use including dispatch software
  • Mercury Gate experience is a plus
  • Requires a strong competitive drive to beat competitors and show the value that Amstan brings
2

Freight Broker Job Description

Job Description Example
Our company is searching for experienced candidates for the position of freight broker. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for freight broker
  • Experience working with people and in interest in the Logistics industry
  • Strong multi-tasker, ability to work in fast paced environment
  • Tech savvy, use SalesForce, will train on proprietary software
  • Must have that "hunter" mentality
  • Transportation sales experience preferred
  • High energy and proven success in transportation sales
  • Effective negotiation and communication skills (oral and written) - fearless on the phone
  • Ability to work proactively and multi-task effectively
  • Ability to prioritize and meet deadlines in a fast-paced work environment
  • Strong interpersonal skills and ability to relate to and influence prospects
Qualifications for freight broker
  • Must have a positive attitude with carriers, clients, and staff
  • The duties and responsibilities described above are the essential functions of the job
  • Bachelor’s degree in business or agriculture, or equivalent experience, supplemented with one to five years’ experience with commodity logistics
  • Will need to be accessible after traditional work hours as issues arise
  • Must be able to communicate efficiently and effectively with customers, carriers and co-workers and successfully support the mission of the organization
  • Ability to interact with clients in a positive and professional manner
3

Freight Broker Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of freight broker. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for freight broker
  • Identify opportunities for account penetration and develop/implement solutions
  • Proficient understanding of market trends, seasonality, and their impacts on costs to maximize company profitability
  • Identify opportunities to establish long-term pricing agreements with carriers to drive efficiency and productivity goals and execute/manage those agreements
  • Utilize industry and market knowledge to successfully negotiate high volumes of spot market pricing agreements with carriers to maximize profitability and ensure adequate capacity levels
  • Convert new relationships into repeat business through successful relationship building and customer service
  • Verify all RCTS safety standards and operational expectations are being met
  • Ensure the successful execution of all customer expectations for shipments under your management
  • Provide timely communication of any potential problems along with actionable solutions to all internal and external stake holders
  • Utilize creativity, industry knowledge, and both customer service and relationship building skills to successfully navigate through all customer service issues
  • Establish and monitor account specific SOP’s and KPI’s
Qualifications for freight broker
  • Must be reliable, accountable, and dependable
  • Must have a positive attitude with customers, clients and staff
  • Degree in Business, Logistics, Transportation or Supply Chain OR minimum 2 years experience in transportation, logistics or supply chain
  • Freight brokerage experience required, management experience a plus
  • Willing to travel 3-4 days per week for the first 4 months with limited travel after
  • Ability to negotiate with carriers
4

Freight Broker Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of freight broker. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for freight broker
  • Serve as a mentor to newer CPR’s on the floor
  • Works independently on business operations and rate negotiations for each load
  • Finds balance between cost savings and obtaining truck capacity in order to provide the required service
  • Ensures timely shipment of products to internal and external customers, while minimizing freight costs
  • Communicates between transportation carriers and load planners/tenderers to provide information on service issues and resolutions
  • Develops business relationships with third party carriers and coordinates with them to provide expected services
  • Develops strong business relationships with load planners/tenderers and provides recommendations of improving TL efficiency on single and multi-stop loads
  • Work closely with Appointment Scheduling to ensure timely delivery
  • Averages booking loads at agreed to load counts and margin savings goals
  • Searches for new carriers that bring value to the supply chain
Qualifications for freight broker
  • Please contact Kateland Shelton
  • Ability to build relationships with carriers that result in high customer satisfaction
  • Ability to source carrier capacity to help achieve gross margin goals
  • Ability to meet and exceed weekly/monthly goals
  • Minimum 2 years??? experience in transportation brokerage industry
  • Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint), internet, web-based and job specific software applications
5

Freight Broker Job Description

Job Description Example
Our growing company is looking for a freight broker. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for freight broker
  • Matching carriers with customers
  • Coordinate and negotiate with third party carriers
  • Scheduling, Coordinating, Planning, and facilitating the shipment of freight
  • Transportation Sales
  • Identifies and develops relationships with new customers (internal & external facing) to build portfolio of repeatable business through solicitation of available freight within customer network
  • Identifies and develops relationships with transportation providers to cover customer freight portfolio through soliciting capacity
  • Tender accept/reject loads, creates loads, sets appointments, dispatches, tracks and traces loads, root cause problem solves issues, and resolves/communicates to carrier and/or customer as appropriate
  • Meet growth objectives by growing customer within portfolio
  • Negotiate rates with both customers and transportation providers to ensure that margins are achieved for commission targets and account goals
  • Supports all parties with customer credit qualification, claims, Accounts Receivable from customer base, and Accounts Payable issues with carrier base
Qualifications for freight broker
  • Ability to maintain organization and conduct follow up
  • 3 - 5 years Transportation brokerage experience, logistics or trucking experience a plus
  • Bahcelors degree
  • Be able to problem solve in a quick and efficient manner as issues or problems arise
  • Participate in business development, building and securing accounts
  • Possess negotiation skills and understand the supply and demand of equipment in the geographical areas

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