Air Freight Manager Job Description

Air Freight Manager Job Description

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Air freight manager provides support to local AFR export (Operations, Aircraft Controlling Custodian, Customer Service) teams for costs, transit times, and routing options.

Air Freight Manager Duties & Responsibilities

To write an effective air freight manager job description, begin by listing detailed duties, responsibilities and expectations. We have included air freight manager job description templates that you can modify and use.

Sample responsibilities for this position include:

To be primary point of contact for the customer, selling Kuehne+Nagel services across (Sea freight, Airfreight, Overland) with a specific focus on Airfreight
To closely cooperate with operations to develop and apply specialized knowledge relative to the assigned business unit and liaise on pricing/RFQ(Request for Quotation) preparation
To input and timely update of sales activities utilizing CRM system(Customer Relationship Management)
To ensure proper transitioning of customer to operations in line with customer requirements and internal procedures.To focus on and develop new / existing customer targets
Monitor carrier performance and recommend actions for compliance failure
Implement recommendations for improved efficiency, accuracy and cost savings
Pro-actively engage in all issues that will impact service and follow through to completion
Provide guidance, advice, and/or training to colleagues on all Linehaul related issues
Organizes, plans, and facilitates the day-to-day work of a team of Air Freight Import Operations Specialists
Oversees and Supervises transactional operations in the receiving area (delivery arrangement, planning and follow-up of shipment in the receiving area)

Air Freight Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Air Freight Manager

List any licenses or certifications required by the position: IATA

Education for Air Freight Manager

Typically a job would require a certain level of education.

Employers hiring for the air freight manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Management, Business/Administration, Economics, Finance, Education, Business/Management, MBA, Aviation Management, Engineering

Skills for Air Freight Manager

Desired skills for air freight manager include:

Ability to quickly adapt to new software
Excel
MS Office products
PowerPoint
Technology platforms
Word
AFR Export Operations and Customer Service
AFR forwarding business
French will be advantageous
Hindi

Desired experience for air freight manager includes:

More than 5 years of professional experience, with strong exposure to Air Freight Operations
Business administration, international trade, logistics or equivalent in years of work experience
Bachlor Degree or above
Knowledge in airline industry and related Business experience
Insights and solid understanding of Asia-Europe North America-Europe trades
Ability to write and speak in English

Air Freight Manager Examples

1

Air Freight Manager Job Description

Job Description Example
Our innovative and growing company is hiring for an air freight manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for air freight manager
  • Continuously monitors supplier performance and develops improvement plans when required
  • Responsible for planning and executing successful implementation of new customers support sales process and visits as necessary to achieve growth targets
  • Drives continuous improvement in process flows for Air Import with the Warehouse and Dispatch work streams
  • Responsible for financial budgets and department P&L
  • Drives continuous improvement process (CIP) initiatives within area of responsibility
  • Supports sales process and customer visits as necessary to achieve growth targets
  • Creates, builds and maintains relationships with other internal functions
  • Drives Continuous Improvement in Process Flows for Air Export with the Warehouse and Dispatch work streams
  • Grow business from new and existing customers focused on an assigned group of trade lanes (Asia/Europe-MIA-CENAC) with focus on Business Customers
  • Provide guidance/input on US BD/Growth strategy based on market insights
Qualifications for air freight manager
  • Think entrepreneurially, able to build/maintain relationships and be good with numbers
  • Driving licence, readines to travel (20-30%)
  • Bachelor degree, preferably in related field, such as Business Administration, Marketing, Logistics
  • Familiar with all Airfreight systems and tools, incl
  • Ability to negotiate, convince and resolve conflicts both internally externally
  • 5-10 years related sales working experience
2

Air Freight Manager Job Description

Job Description Example
Our growing company is looking to fill the role of air freight manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for air freight manager
  • Define, implement and execute Air Freight business development and pricing/tariff strategies to maximize profits and grow Air Freight market share on the assigned area being covered
  • Coordinates all transnational operations (Export, Import and Customs activities), adhering to regulations and internal procedures
  • Ensures all Operations teams meet customer requirements and takes corrective actions in case of deviations from requirements
  • Provides guidelines to Export, Import and Gateway to ensure transactional operations are consistent with group business strategy and compliant with the local business environment
  • Monitors quality and adherence to standards and is responsible for constant improvement and optimization of product means
  • Develops a high performance service culture within the Export and Import Departments
  • Ensures realization of budgetary performance by setting and monitoring clear objectives
  • Manages interface with Customer Service, Product, and Global Service Centers as required
  • Accountable for results of a large multi-category department, supply chain, or complex product lines, ensuring that performance meets overall business needs, including strategy, costcost savings, direction and people management
  • Ensures performance meets overall business needs at a global and regional level
Qualifications for air freight manager
  • Presentable with good interpersonal and communication skills
  • This role must be self motivated with a positive attitude and strong drive to exceed their targets
  • Ability to influence and negotiate with outside vendors
  • Project and system management experience
  • Minimum 6 years industry experience (especially Air Freight) with minimum of 2 years supervisory experience
  • Working knowledge of all operating platforms
3

Air Freight Manager Job Description

Job Description Example
Our innovative and growing company is looking for an air freight manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for air freight manager
  • Plans, directs and monitors high end operational/tactical activities of Staff with primary focus on either high-end tactical or broad strategic issues or a combination of both
  • Meets with senior Stakeholder business executives to discuss impact of supply chain strategic development and development of forward thinking supply chain strategies
  • Partners with supplier in forward-thinking strategic development and relationship building
  • Acts as a key advisor to senior management on the development of overall strategies and long term goals of the organization
  • Applies expert subject matter knowledge to manage staff activities in solving most complex business/technical issues within established framework
  • Oversees the development and delivery of complex initiatives that can impact the supply chain globally, typically requiring the leadership of cross-functional and/or cross-regional teams
  • Manages the demand and supply matching activities from a strategic level, ensuring that businesses are achieving the key business metrics
  • Manages and controls all ground cost margins and prepares monthly activity / revenue reports
  • Leads all related vendors to ensure the highest level of service is achieved assists and answers customer inquiries and other related customer service functions
  • Collaboration with branch and all relevant regional leadership air service line management to ensure efforts are in alignment with branch, company and regional initiatives
Qualifications for air freight manager
  • Min 5 years solid experience in Air Freight Forwarding operation
  • Min 5 years proven in tender management and pricing manger role preferred
  • Bachelor or Master’s Degree or similar working qualification
  • You have multi-year working experience, ideally with an international freight forwarding service provider
  • You have solid understanding of operation across multiple modes
  • You have excellent communication skills and have the necessary skills for driving alignment and collaboration
4

Air Freight Manager Job Description

Job Description Example
Our growing company is looking for an air freight manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for air freight manager
  • Regular meetings to discuss opportunities, goals, trends and service updates
  • Create annual budgets, goals and targets consistent with the overarching goals of the Atlanta office
  • Work with the gateway and air services team to ensure our carrier strategies are aligned with our customers’ requirements
  • Directly accountable to ensure the air freight team supports business development with the Atlanta office
  • Support route development, local and regional sales staff in tailoring optimal customer solutions throughout the region
  • Collaborate closely with the air pricing teams to ensure volume growth and optimize profitability
  • Assist new business development by acting as a 'Subject Matter Expert' to the branch as it relates to the mode
  • Personnel Management and Development – Leading by example and providing training to develop the air freight personnel including conducting performance and compensation reviews
  • Develop and mentor team members on an ongoing basis
  • Manage employee performance issues including evaluations, discipline, and employment separation decisions
Qualifications for air freight manager
  • Your strengths include the ability to work independently logical and innovative solution way of thinking
  • You strive for high quality, focused on the top decision makers and have the ability to add strength to our teams
  • You are flexible, highly motivated and open to travel all around the global Schenker
  • You should be fluent in German and English, further languages would be advantageous
  • Extensive knowledge of AFR and OFR Export/Import Operations and Customs requirements
  • High degree of commitment to excellence
5

Air Freight Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for an air freight manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for air freight manager
  • Supports local process enhancements and ensures compliance of global improvement initiatives and standard procedures
  • Supports global IRR and TMS/CW1 implementation and Service Excellence initiatives roll-out
  • Manage global and regional OPS KPIs and local operational performance, contributes to performance dialogs
  • Conducts pre-scheduled and ad-hoc station/gateways health checks and provides on-site guidance for improvement
  • Main contributor to regional air freight agenda and projects for oprations
  • During the first several months, the Manager will focus on obtaining the IAC license while developing accounts that can be served by other IACs until license is received then transferred to Amstan’s IAC operation
  • Obtain sales in accordance with operating plan goals by identifying potential accounts and submitting proposal to accounts
  • Ensure that total revenue and line haul profit generated by external business at minimum meets that stipulated in operating plan
  • Monitor account credit status to ensure proper credit is in place to allow Amstan to handle freight with no interruption of service while working with Accounting, carriers and accounts to streamline invoice and payment process to reduce credit needs
  • Negotiate spot market rates with both accounts and carriers ensuring that Amstan’s desired level of return is obtained
Qualifications for air freight manager
  • Detailed oriented, specialist profile
  • Business level English (in speaking, writing & reading)
  • Excellent knowledge of international trade and freight forwarding
  • Ability to ensure strategic alignment with multiple parties
  • Minimum 6 years air freight experience with minimum of 2 years supervisory experience
  • To be considered, you should have at least 2 to 5 years of experience in freight forwarding or logistics, and prior B2B sales exposure

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