Director, HR Operations Job Description

Director, HR Operations Job Description

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Director, HR operations provides guidance to employees and management regarding the application and understanding of FMLA, ADA, Title VII, FLSA, Equal Pay, ADEA, etc.

Director, HR Operations Duties & Responsibilities

To write an effective director, HR operations job description, begin by listing detailed duties, responsibilities and expectations. We have included director, HR operations job description templates that you can modify and use.

Sample responsibilities for this position include:

Develop employment practices and benefits offering in partnership with Legal and Talent
Develop culturally aligned communication/interaction with our International Talent regarding benefits and employment operations
We will treat you fairly, provide competitive compensation, on-going recognition, and most of all, a chance to learn, contribute and develop your skills
Secure buy-in at all levels of the organization
Use best practices and tools to identify value opportunities within the business and across categories
Assess organizational barriers to success, evaluate within Matrix, and determine how to capitalize for VF
Develop communications/change management strategies by identifying target customers, users, vendors, and support staff to communication vision, purpose, and savings opportunities to overcome issues associated with change
Conduct sourcing
Serve as a link between the business teams and the central Procurement team
Support the development and execution of HR strategies and initiatives that align to the company’s strategic long range plan (SLRP) and annual operating plan (AOP) objectives

Director, HR Operations Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Director, HR Operations

List any licenses or certifications required by the position: PHR, SPHR, HR, CCP, SHRM, SCP, PMP, CBP, CP, HRCI

Education for Director, HR Operations

Typically a job would require a certain level of education.

Employers hiring for the director, HR operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Human Resources, Business, Business/Administration, Education, MBA, Management, Human Resources Management, Finance, Business/Management, Leadership

Skills for Director, HR Operations

Desired skills for director, HR operations include:

ADA
ERISA
Payroll
ADEA
Absence
Applicable Labor
Benefits
Compensation
FMLA and FLSA
Fulfills compliance and reporting requirements

Desired experience for director, HR operations includes:

Able to influence and effect change agenda
Degree or equivalent relevant qualification
Bachelors degree required, CPM or MBA preferred
10+ years experience in Procurement, particularly in Indirect categories of temporary labor, professional services, energy, facilities, material handling, construction, corrugate, and shared services
Experience in re-engineering a plus
Excellent communication and senior leader engagement

Director, HR Operations Examples

1

Director, HR Operations Job Description

Job Description Example
Our company is growing rapidly and is looking for a director, HR operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for director, HR operations
  • Partner with Talent and Total Rewards/HRIS HR leaders on the design and deployment of innovative HR policies and programs across the organizations you support
  • Counsel leaders on decision making regarding impact on employees and how to leverage talent and teams across the organization
  • Champion a culture of profitable growth within the matrix structure
  • Lead and develop effective succession planning, retention, performance management, communication, employee satisfaction and development
  • Identify and provide career development opportunities for your HR team
  • Build and lead an International employment services team
  • Identify need for 3rd party expertise
  • Communicate and maintain relationships with developed network of individuals in companies with whom we compete for Talent
  • Coordinate/manage daily International operations and activities with team in HQ Talent members in-country
  • Produce top-down and bottom-up budgets, project schedules/plans, risk assessment plans, , using the correct tools that accurately reflect the scope of work
Qualifications for director, HR operations
  • Great at influencing skills through strong relationshipsHRCM/HRIS experience a must
  • Solutions oriented (complainers need not apply)
  • Business, HR, or other similar degree or equivalent is a minimum (Master's/MBA/MBL preferred) with a concentration in the areas of business, labor relations, organizational development and strategic HR disciplinesFinally, this selected candidate should be comfortable rolling up sleeves to get things done, and the next moment being part of deeply complex strategy discussions
  • Thorough knowledge of talent management, labor relations and possess outstanding business sense including exceptional financial skills are also very important requirements for this role
  • In order to be successful in this role you will have an understanding of cultural differences in the region
  • Successful experience in a matrix organization is a must
2

Director, HR Operations Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of director, HR operations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for director, HR operations
  • Partner with the team to identify opportunities for greater efficiency within existing processes, and/or development of new processes, tools, and operating rhythms
  • Identify, measure/track and analyze metrics for how the HR communications COE demonstrates impact and manages improvements in efficiency and quality
  • Develops, mentors, and oversees staff
  • Participate as a member of the HR Operations Leadership Team in the development, implementation, and monitoring of the HR Operations Strategic Plan
  • Manage the operational performance of the contact center and transaction processing ensuring continuous improvement in quality, productivity and value to the customer
  • Develop and manage the annual operating plan/budget, action plans and projects to help support and achieve the HR strategy and the overall business strategy
  • Foster and maintain positive relationships with other HR leadership and regional team members and with the entire customer base
  • Provide leadership and overall direction to a staff of 350+ employees to include building future skills and capabilities
  • Establish client focused productivity and service quality standards including Service Level Agreements (SLAs) to determine the overall effectiveness of the Client Interaction and Transaction Management functions
  • Provide forward thinking initiatives to accomplish operational objectives which may include organization restructuring, process re-engineering, technological advances and adaptability to changing business and regulatory environments
Qualifications for director, HR operations
  • Objective mindset grounded in strong analytics
  • Action oriented and willing to get hands dirty
  • Effective at teaching and educating others in areas of expertise
  • Experience supporting Engineering organizations globally is required (Product Management and Manufacturing is a plus), along with a highly developed ability to influence across functions and the company to accelerate business results
  • As the APAC HR Director, you will ideally have strong communication skill and influencing skill
  • Based upon the Talent Development and Talent Acquisition client strategies, develops an HRIS plan with IT to deliver and scale services and capabilities
3

Director, HR Operations Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of director, HR operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for director, HR operations
  • Keep abreast of customer service techniques in the industry and make continual improvements to enhance the KP employee experience while reducing costs and improving operational efficiency
  • Partner with senior HR and business leaders to adopt standardized processes and procedures to enable efficient and effective National HR Service Center operations
  • Encourage a work environment of respect, inclusion and employee engagement to drive to a culture of high performance
  • Ensure efficient integration of HR technology with other enabling functions and technologies
  • Applies knowledge of industry trends and new methods in information systems and HR business processes
  • 7-10 years of HR generalist experience ideally in a high-tech organization
  • At least 5+ years of experience as an HR Business Partner to an Engineering related organization
  • Comfortable operating in a technical, fast moving organization
  • Proven successful track record working with Engineering related organizations
  • A hands-on learner with natural initiative and curiosity
Qualifications for director, HR operations
  • Establishes the standards and guidelines for the experiences of enterprise-wide HR systems
  • Stays current with HR industry and HR technology trends, evaluates options against business requirements and makes recommendations to customers that improve existing business processes and systems and inform the selection of the next generation of systems
  • Builds relationships and collaborates with other functional areas to elicit business requirements and user stories and identify system integration opportunities and needs
  • Minimum of 5 years of demonstrated and progressive experience working as a Human
  • Resources Director preferably within a hospital setting
  • Provide strategic HRBP support to Heads of Global Engineering, Supply Chain, EH&S and Small Molecule Operating Unit
4

Director, HR Operations Job Description

Job Description Example
Our growing company is looking for a director, HR operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for director, HR operations
  • Partner with Corporate Tax and JPMC stakeholder organizations (i.e., Executive Compensation, Compensation, Benefits, Global Mobility, Accounts Payable) to identify and address employment tax-related issues
  • Create a global benefits and compensation vision and strategy that drives desired outcomes and behaviors in support of a growing and dynamic business
  • Work closely with the HR team and business partners to set the global compensation and benefits philosophy and strategy for a growing, dynamic business with offices across North America, EMEA, Brazil and India
  • Responsible for all aspects of base pay, short-term and long-term incentive, health and welfare benefits, 401(k) retirement benefits
  • Develop employee communications for relevant audiences regarding comp & benefits information including annual benefits open enrollment, health and welfare information, distribution of plan documents as required based on regulatory requirements
  • Acts as the primary point of contact for employee, finance and third party vendors for compensation, benefits, audit and other HR operational processes
  • Provide Compensation and Benefits expertise in support of M&A activities to include leadership in due diligence processes and integration activities
  • Will manage a team that consists today of a compensation and benefits analyst
  • Coordinate with the Talent Acquisition department and HR Business Partners to ensure that our compensation practices are in line with market trends and provide creative solutions to drive competitive advantage
  • Work in partnership with legal to provide subject matter expertise in the areas of federal and/or state regulations affecting the administration of benefit and retirement plans including Section 125, ERISA, COBRA, FMLA, HIPAA, ACA, IRS and FLSA
Qualifications for director, HR operations
  • Able to gain commitment to ideas and new ways of working
  • Oversees change management including communications and training work related to system implementations to drive behavior changes and adoption
  • Responsible for HR Service Delivery across global functions consisting of approximately 2000 Center, Site and Operating Unit employees
  • Partner with Lead HRBPs to drive consistent Talent Mgmt practices across assigned global functions embedded within plants and Operating Units
  • Develop, implement and execute functional talent management and talent development strategies across matrix
  • 10+ years Human Resources experience to include Operations, Process Improvement, Workforce Administration, HR Systems and Immigration
5

Director, HR Operations Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of director, HR operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for director, HR operations
  • BA in HR or Business Management or related field or equivalent work experience
  • Superior editing, accuracy, attention to detail, respect for and ability to manage towards deadlines
  • Ability to gain strong credibility and be viewed by customers as a valuable resource
  • We’ll offer you a supportive, collaborate work environment, with colleagues who care about the success of their organization
  • We’ll provide you the chance to join an explosive industry, a successful and growing organization and an unmatched leadership team, passionate about their employees
  • We offer you fun, enthusiasm, support, a passion for healthy living and never a dull moment…
  • Implement and enhance our HR technology, including jumping into our current Workday implementation
  • Lead and set the vision for HR analytics and HR processes (SOPs), methods and tools, working in partnership with other members of the HR leadership and delivery teams
  • Oversee and enhance HR analytics, dashboards, indicators, metrics and reporting
  • Manage the HR Program Management function
Qualifications for director, HR operations
  • Bachelor’s degree and/or experience in Human Resources, management, sales, operations and/or finance are highly desired
  • PHR, SPHR or comparable designation is a plus
  • Strong data analysis capabilities and ability to work with large volumes of data
  • Minimum 10 years of broad based and progressive experience in HR Operations, ideally in a fast paced, growing tech company
  • 5+ years’ experience with HRIS platforms (Workday strongly preferred)
  • Outstanding execution and project management skills

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