Director, Business Operations Job Description
Director, business operations
provides direction and strategic leadership for organizational change and development processes with a particular focus on ensuring our finance and administrative processes support the program teams;.
Director, Business Operations Duties & Responsibilities
To write an effective director, business operations job description, begin by listing detailed duties, responsibilities and expectations. We have included director, business operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Actively participate in office space planning, management, and forecasting
Responsible for overseeing all aspects of venue management at all Dew Tour events
Execute quarterly Service Level Agreement process and annual team compliance training requirements
Provide expense summary reports to management team, participate in annual budget process
Working with cross functional stakeholders to define Marketing needs and requirements to drive sales impacting programs from Database, campaigns, and leads
Participating in Marketing presentations to explain and advocate operational based solutions
Drive the requirements of the marketing automation necessary to support
Provide insight and guidance to day to day operations including operating processes, manage offering access policies, defining requirements, monitor and report on all systems and produce service level analysis
Develop and implement strategic project plans to meet business goals of the Marketing Teams
Set goals and develop metrics for Marketing adoption & usage
Director, Business Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Director, Business Operations
List any licenses or certifications required by the position: PMP, CPSM, PM, ITIL, MBB, APICS, ADP, CBAP, CPA, LSSBB
Education for Director, Business Operations
Typically a job would require a certain level of education.
Employers hiring for the director, business operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, MBA, Education, Finance, Business/Administration, Management, Accounting, Engineering, Business Operations, Leadership
Skills for Director, Business Operations
Desired skills for director, business operations include:
Budgeting
Excel
Human resources and procurement
Organization's processes
Outlook
Planning
Protocols and procedures with a focus on budget
Visio
Business processes
Card and payments industry
Desired experience for director, business operations includes:
Excellent communication skills => ability to clearly articulate to a wide audience the operational dynamics of the business, develop case for new tools and initiatives, document clear functional requirements and project status
Minimum of 8 years Call Center Sales /Retention Operations in cable and/or home security industry
Project Management designation is a plus
4-year accounting/finance degree a must
Strategic Insight – Monitor, analyze and report operational and performance drivers across the business that support our overall GTM
A minimum of 5 years’ experience in a senior business role supporting AAA products
Director, Business Operations Examples
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Director, Business Operations Job Description
Job Description Example
Our company is growing rapidly and is hiring for a director, business operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for director, business operations
- Supporting project teams and or due diligence teams in scenario planning efforts in Planisware, and/or facilitating the implementation of major updates to the project plans in Planisware as requested by the teams
- Lead the cross-functional project planning efforts of Intarcia projects, or other cross-functional teams
- Develop branch budget
- Prepare, submit and implement emergency preparedness plan
- Support as needed Engagement Marketing initiatives to drive best practices with field and customer engagement opportunities (including and not limited to a Field Advisory Board)
- Work with Design and Production teams to ensure timely delivery of product
- Create and Manage P&L by year for entire product line
- Liaise with Finance on yearly and quarterly budgets for tracking and adjustments to the forecast
- Liaise with Sales on quantity forecasting and product information in order to expand distribution
- Manage Essentials line of product including inventory levels, new additions and discount opportunities
Qualifications for director, business operations
- Must be highly organized and able to project manage large scale projects
- Adaptability - Responds quickly and effectively to changing trends and circumstances
- Managing Processes - Ability to manage appropriate steps to get projects completed
- Serve as a trusted advisor to the senior ONTAP leader and his staff
- Function as a proxy for the senior leader in agreed upon situations
- Recent experience in the hi-tech industry
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Director, Business Operations Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of director, business operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for director, business operations
- Act as point person for the core operational processes that make the business run - support budgeting, financial tracking, inventory management, fulfillment processes, margin analysis, and more
- Serve as thought partner to COO - identifying where we can further “sharpen our saw”, planning and executing new approaches to do so
- Develop, manage and report on the budget versus actual performance for the Marketing and Solutions Management organization
- Prepare executive communications including Board of Director and Investor Relations updates in collaboration with finance, portfolio management and strategy teams
- Work with channel leaders at HQ and in the field to understand drivers of performance vs
- Evaluate industry trends and competitive landscape
- Support Advertising solutions innovation
- Create presentations for senior executives
- Developing and selling League-wide group ticket programs
- Formation and management of League-wide, third-party ticketing relationships with companies such
Qualifications for director, business operations
- BA/BS in Business, Marketing, Research, or equivalent
- Extremely process driven with excellent time management and prioritisation skills
- Degree in Finance or Business strongly preferred
- Candidate must have strong interpersonal skills, maturity and excellent judgment
- 10+ years of operations and program management experience
- Background that includes working with K-12 digital learning and/or technology companies is preferred
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Director, Business Operations Job Description
Job Description Example
Our company is searching for experienced candidates for the position of director, business operations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for director, business operations
- Work with Sales and planning to ensure sufficient “Backlog to Start” is available at all time to meet the agreed to loading profiles across all Fabs
- Formulate and recommend new or revised business related policies and procedures that result in improved business processes
- Partner with PMO on the planning thru deployment and maintenance of global standards
- Develop, Deploy, and Maintain Business Processes (Project Prioritization and Monitoring, TOPT, OpU Performance, Knowledge Management (KM), Records Information Management (RIM))
- Develops presentation materials for use in local and regional meetings annual trade show
- Must be willing to travel extensively (including overnight travel) as required to effectively manage the geographic territory
- Ensures teams’ missions are aligned to the company’s mission
- Proactively communicate to executive team identified process gaps, develop and oversee end-to-end service assurance model (escalation paths, demarcation points)
- Establish partnerships with key decision makers throughout the company in order to maximize the value of market research and competitive intelligence
- Anticipate company needs for evidence-based decision support and ensures that the market research department possess the resources, organization, skill sets and vision to fully address these needs
Qualifications for director, business operations
- Knowledge/Experience with financial tools
- Familiarity with GAAP and internal control environments
- Demonstrated success in formulating strategy and guiding implementation
- Has successfully led large scale transformation/turnaround efforts
- Demonstrated strong capability in verbal and written communications skills for a large, multi-discipline organization
- Strong sales person
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Director, Business Operations Job Description
Job Description Example
Our innovative and growing company is looking for a director, business operations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for director, business operations
- Lead the market research and market analytics function as required in key sales and marketing strategic exercises
- Develop and monitor service levels to ensure compliance with state, federal, and company metrics and standards
- Establish and maintain working relationships with external sources such as CMS for regulatory and compliance guidance
- Manage service levels
- Develop and Interpret Management Reporting including spend and volume trends, exception reporting, forecasting
- Communicate effectively with other sales team and sales support team members to ensure maximum efficiency/effectiveness/consistency and minimize duplicate work
- Formulate approach to gain competitive advantage and influence industry trends and approach using experience and ingenuity
- Act independently under situations of uncertainty to make decisions on complex issues that have implications beyond own area
- Provide forward looking portfolio and resource analyses
- Partner with TA VPs to financially plan upcoming initiatives and projects
Qualifications for director, business operations
- Experience in sales and success in developing and executing sales/marketing plans
- Ability to work a minimum of three weeks a month at our Montvale NJ location
- Proven ability to successfully make complex decisions
- Experience with analytical/statistical packages desired
- Experience with programming languages desired
- 4-6 years prior experience directly and indirectly leading medium sized teams
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Director, Business Operations Job Description
Job Description Example
Our innovative and growing company is hiring for a director, business operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for director, business operations
- Performs data analysis to identify initiatives to improve student satisfaction and retention
- Contributes to the on-going formulation of K12 operation and implementation plans
- Works collaboratively with team members to realize the strategy
- Leads team meetings to keep team informed and focused on key tasks and deliverables
- Initiates process improvements that drive efficiency and cost reduction
- Liaises with the K12 marketing, enrollment and academic teams to provide holistic support to partners and students
- Develops and implements plan for technology innovation and automation
- Other tasks and activities as identified and assigned by manager
- Oversee the preparation of reports, schedules, financial statements, on both scheduled and ad hoc basis
- Develop strategic plans for area of responsibility
Qualifications for director, business operations
- 15+ years experience in management consulting, private equity, or strategy & operations at a tech company
- Significant experience leading complex, cross-functional projects with multiple partners
- You are highly analytical, good at breaking down problems and delivering actions
- You are comfortable with ambiguity and a dynamic business landscape
- Manage budgets for special enterprise-wide EFM projects
- Partner with Finance, support the regions, and collaborate with COEs to track budget vs