Business & Operations Director Job Description

Business & Operations Director Job Description

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Business & operations director provides leadership in the development and implementation of business integration plans that define the requirements of the business processes for Operations.

Business & Operations Director Duties & Responsibilities

To write an effective business & operations director job description, begin by listing detailed duties, responsibilities and expectations. We have included business & operations director job description templates that you can modify and use.

Sample responsibilities for this position include:

Managing and monitoring the system for evaluating business process compliance and assessing and documenting continuous improvement and/or continuous learning of the business processes, as assigned
Determine processes, systems and controls required to effectively support multi-jurisdictional tax liabilities and reporting for domestic business travelers within the U.S. for international travelers into the U.S
Work with Vice President, Creative Services to explore new business and product categories within the scope of the DC Collectibles business
Lead and manage monthly and quarterly performance reviews to understand business performance for each line of business and ensure issues are properly discussed and resolved
Analyze the business operations functions of each assigned team for strengths and weaknesses
Providing expert support to all stakeholders in the implementation of excellence in business operations management, following best practices into future iterations of process, tools, training or guidance
Supporting training development for all End Users expected to perform under the operational excellence in business operations strategy
Leading the implementation of improved processes by partnering with peers and functions to identify, share and incorporate best practices into future iterations of processes, tools, training or guidance
Develop business/line/plans including LRP growth projections and strategy to meet those goals as set by management
Provide leadership for overall business and financial performance analysis and management reporting at the portfolio level

Business & Operations Director Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Business & Operations Director

List any licenses or certifications required by the position: PMP, CPSM, PM, ITIL, MBB, APICS, ADP, CBAP, CPA, LSSBB

Education for Business & Operations Director

Typically a job would require a certain level of education.

Employers hiring for the business & operations director job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, MBA, Education, Finance, Business/Administration, Management, Accounting, Engineering, Business Operations, Leadership

Skills for Business & Operations Director

Desired skills for business & operations director include:

Position requirements and able to perform position in compliance with all requirements/regulations/laws
Processes
Areas of the life sciences industry
Business
Drug development
Excel
Operations
Regulatory requirements
Visio
Based on experience in a variety of roles/functions

Desired experience for business & operations director includes:

First and foremost, must be a hands-on team member
Demonstrated ability to improve KPIs
Strategy development experience at the franchise level
Proven ability to work well in a team environment and manage multiple complex projects with diverse groups
Must be motivated, self starter with exceptional organizational skills and keen eye for details
Previous channel sales experience a plus

Business & Operations Director Examples

1

Business & Operations Director Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of business & operations director. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for business & operations director
  • Responsible for the development, implementation and management of business operations such as billing, enrollment, call center, customer service, and related initiatives that impact membership for product lines and health plans
  • Provide financial oversight for annual investment plans and assist/guide completion of business cases for new offerings, partner deals, M&A and other initiatives
  • Conduct business development
  • Recommends the nature and scope of present and future Business Coaching modules by reviewing product specifications and requirements
  • Leveraging drug development knowledge and functional partnerships to identify changes needed to data structure, standards, process and training
  • Evaluating key performance indicators to understand compliance to data quality standards and processes
  • Support and drive key aspects of the overall business process approach for all aspects related to supply of ITCA 650
  • Develop business continuity plan for the supply of ITCA 650 in collaboration with the leadership team in Hayward
  • Lead business informatics in the region
  • Use business analytics, competitive intelligence and marketing sciences to provide performance and market based insights to senior leadership and key stakeholders
Qualifications for business & operations director
  • MBA or similar Masters require
  • Proven track record leading global projects
  • A proven ability to get things done across multiple functions and in an ambiguous setting
  • A “Yes, if…” rather than a “No, because…” approach to challenges
  • Great with analytics and using data as a monitoring system and to drive decisions
  • Experience in defining, creating, and implementing new project reporting and metrics required to effectively manage projects
2

Business & Operations Director Job Description

Job Description Example
Our company is growing rapidly and is looking for a business & operations director. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for business & operations director
  • Provide directional oversight of all market research projects (inline and pipeline), secondary business data projects, competitive intelligence, and managed market research initiatives
  • Drives operational inefficiencies, best practices and other improvement initiatives with senior management and operations teams
  • Develop and implement programs centered on quality and operations excellence
  • Initiate ongoing and special projects including process improvement evaluations and analysis, department business development, ROI analysis, and annual satisfaction initiatives
  • Direct all membership related initiatives including identification of business need, strategy recommendation, project outline, management of deliverables, and ROI
  • Work collaboratively to facilitate the design, development and implementation of policies, procedures and practices related to service operations
  • Onboarding – processes and communication
  • Lead program pilots and projects and verify initiative impact on strategic business objectives
  • Work closely with stakeholders and experts to identify and minimize risks, control business issues and prepare budget
  • Translate complex business strategies into solid implementation plans that drive results
Qualifications for business & operations director
  • Highly experienced with resource planning and management systems (SFDC, global supply chain, ERP, Project)
  • Experienced in building and optimizing operations across a matrixed organization
  • Superior organizational, planning, and process management abilities and ability to lead and manage change
  • Ability to take a hands-on approach, a get things done attitude, while also having the ability to see the big picture
  • Strong technological understanding of interoperable solutions, and the principles of building to APIs
  • Must be highly entrepreneurial and a self-starter
3

Business & Operations Director Job Description

Job Description Example
Our company is hiring for a business & operations director. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for business & operations director
  • Leading End to End projects in the business operations space
  • Ensure brand compliance through coordination of audit process, analysis if improvement areas and communicate with business owners as needed
  • Supports new business development initiatives to increase sales of K12 products, including the development of blended learning programs, hybrid schools and dual diploma programs
  • Coordinates with K12 finance and legal departments to deliver business contracts
  • Manage rhythm of business preparation and follow up, including QBRs, Operating Committee meetings
  • Organize assigned functions in a manner that best supports overall unit operations
  • Serve as a resource to unit management providing information and advice on matters related to assigned business areas
  • Providing guidance, including leadership and co-leadership to CT/AMI business projects
  • Deploying process improvements and makes the project organization efficient and transparent, in line with departmental and project processes
  • Providing business management with regular project performance status updates, variances to plan and identification of corrective actions
Qualifications for business & operations director
  • Very strong Excel and PPT skills
  • Effective communicator and listener
  • 5-7 years' team experience
  • Proven group sales expertise preferred
  • 8+ years of experience selling local/national sponsorships and/or ticket sales
  • 10+ years of experience in a fast-paced business environment
4

Business & Operations Director Job Description

Job Description Example
Our company is growing rapidly and is looking for a business & operations director. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for business & operations director
  • Assist the VP, Commercial Operations in identifying the optimal deployment of resources in the major European markets, focusing on Countries which will maximize mid & long-term ROI
  • Provide day to day leadership and direction of Clinical Support, Finance, IT, operations, and HR departments within the corporate culture
  • Develop presentations and other deliverables to summarize business results or progress to share with various internal and external audiences
  • Implementation of processes within the product that help secure payments and collection through product development cycles
  • Owning and managing a compliance function that keeps the operations compliant through a line of certifications and regulations – Sox2, PCI, Advertising policies, bank policies etc…
  • Owning BI and data collection, system integrations, data processing and enablement of operational data accessibility, analysis and decision-making tools to the business and organization’s functions
  • Seek out and build organizational processes to help streamline manual labor –a to cost effective process - up to full automation
  • Own data analytics for the organization – business analysis, marketing analysis, product analysis and performance analysis - potentially upgrading function into data science
  • Work with other departments to help identify and streamline operations
  • Directs staff to perform various tasks and assignments
Qualifications for business & operations director
  • Strong knowledge of MS Project and/or Planisware
  • Strong knowledge of other project management tools, such as CTMS, SAP
  • Effective and concise communication experience and skills
  • Advanced knowledge of project management or building system solutions and/or business applications
  • Data Analysis and Business Intelligence
  • Outstanding cross-group and organizational skills, attention to detail
5

Business & Operations Director Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of business & operations director. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for business & operations director
  • Work with the SVP Marketing and HR and Finance business partners on organizational structure and hiring plans to meet the goals of the business
  • Managing and driving the strategy of the Business Management, Reporting and Analytics team of 25-30 employees
  • Represent Customer Operations in conference calls and face to face meetings with OEMs, Charters, and Dealers—ability to effectively convey our strategy and performance is critical
  • You’ll look across our processes, find ways to make them better and help the team adopt the changes
  • Develop internal processes to streamline and optimize the most critical work done by the Marketing organization
  • Ensure process improvements are followed by Marketing leadership, and work in partnership with the SVP Marketing and other Marketing VPs to ensure continuous refinement and improvement of these processes
  • Manage all Marketing offsites to ensure they are valuable and drive the business forward
  • Assign staff duties and monitor and evaluate ongoing performance
  • Support Community of Practice (Project Prioritization and Monitoring, TOPT, OpU Performance)
  • Partner with IT on identifying, vetting, deploying, and maintaining Digital Solutions
Qualifications for business & operations director
  • Acts as a single point of contact (SPOC) across the global portfolio for activities that are unique to a single J&J Business Segment (e.g., capital planning, budget roll-up)
  • Establish relationship with Sector Make organizations and Sector leadership to draw connections between EFM strategy and sector strategy
  • Has deep domain experience in the air sector, focused on distribution and sales strategy
  • Has demonstrated success in large negotiations
  • At least 12 years of pharmaceutical industry experience, with at least 5 years in market research and analysis or competitive intelligence and/or sales operations
  • Demonstrated achievements and skills in marketing research, forecasting, and research techniques/model development

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