Operations Business Analyst Job Description

Operations Business Analyst Job Description

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Operations business analyst provides technical support and training for all technology related equipment (PC’s, Mac’s, Mobile Devices, Print, Video Conference, Microsoft Office, 3rd vendor Applications, Market Data Applications).

Operations Business Analyst Duties & Responsibilities

To write an effective operations business analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included operations business analyst job description templates that you can modify and use.

Sample responsibilities for this position include:

Highly skilled in Excel, Power Point,Tableauand related software tools
Liaise with different business users to understand system requirements, analyze problems and provide insights on problem resolutions
Mapping processes with operations
Apply methodical approach to address any request, problems raised by stakeholders
Work with IT project teams to ensure key deliverables such as Business Requirement Documentations, Functional Specifications, Testing plan
Engage various stakeholders in different stage of the projects
Identify areas for improvement and escalate any issues in a timely manner
Provide administrative support, reporting and tracking of projects
Provide support for Operations teams in establish best practices and frameworks to manage the Operations space
Support 10-15 projects, mostly technical in nature

Operations Business Analyst Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Operations Business Analyst

List any licenses or certifications required by the position: PMP, ITIL, AMG, CPA, CMA, SSL, CSCMP, APICS, CJIS, CBAP

Education for Operations Business Analyst

Typically a job would require a certain level of education.

Employers hiring for the operations business analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Finance, Education, Accounting, Business/Administration, Business Analytics, Engineering, Economics, Computer Science, Statistics

Skills for Operations Business Analyst

Desired skills for operations business analyst include:

Statistics and procedures used
Industry and technology trends
Microsoft Office
Product and technology
PowerPoint
Excel
Production Operations disciplines
RMS Mission Systems SAP Implementations
Microsoft Excel
Microsoft Office applications

Desired experience for operations business analyst includes:

At least 3 years of Business Analysis experience in banking and finance domain
Minimum of 3-4 previous experience in banking and financial services operations
Strong track record working with SMEs and different stakeholders
Map processes and data utilizing Microsoft Visio and SQL
Define and perform systems analysis and development tasks to improve workflow and operating efficiency
Make recommendations to standardize procedures and processes and to introduce new technology or improve existing technology

Operations Business Analyst Examples

1

Operations Business Analyst Job Description

Job Description Example
Our growing company is looking to fill the role of operations business analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for operations business analyst
  • Should have knowledge on VBA, access
  • Analyze technical requirements and recommend ETL strategies and provide visual representation of design
  • Assisting in database design, Updating and amending existing databases
  • Produces reports using IT systems and analyzes data to develop trends for supply and demand activities
  • Provide training or general direction for junior staff members
  • Developing manual/automated reporting programs using data from billing, service and sales systems
  • Understand data standards and identify data abnormalities
  • Engage with IT to transform existing solutions to new methodology and technology
  • Forecast division direct and indirect revenue
  • Forecast site traffic trends weekly and monthly
Qualifications for operations business analyst
  • A willingness to learn new skills and software
  • Desire to think strategically and debate new ideas
  • Bachelor's degree from a 4-year college or university - Mathematics, Finance, Economics, and/or Industrial Engineering a plus
  • Apply objective, analytical, and orderly thinking to the analysis of complex problems
  • Ability to communicate findings to executives, suggests innovative business solutions, and develops real-time fixes to customer impacting issues
  • Significant internet knowledge and usage a plus
2

Operations Business Analyst Job Description

Job Description Example
Our growing company is looking to fill the role of operations business analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for operations business analyst
  • Displays energy and initiative in solving problems
  • Work requires creativity and judgment
  • Identify and evaluate potential risks/obstacles with minimal direction from program managers
  • Successfully build business requirements that technical teams use to implement projects you sponsor
  • Reviewing contract information, capturing the key contract data and logging it into the internal systems
  • Putting together reports for management
  • Attending requests from internal customers, so customer oriented is very important
  • Make sure the internal systems reflects accurate and up-to-date contract data
  • We need a person who learns fast, objectives oriented and also a person that can also identify process improvement
  • Working on overlapping hours with US morning hours is also required
Qualifications for operations business analyst
  • Excellent skill level in SQL, PL/SQL
  • Proven ability to effectively prioritize
  • Bachelors degree and 10+ years of personnel security work experience
  • 2+ years experience of the software development life cycle or agile development, spanning the entire lifecycle from project initiation to deployment, support, and retirement
  • Knowledge and experience with current IT technologies
  • Ability to work with individuals across organization boundaries
3

Operations Business Analyst Job Description

Job Description Example
Our innovative and growing company is hiring for an operations business analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for operations business analyst
  • Assist with the preparation of the annual budget and forecasting for Facilities and Security
  • Provide ongoing support to department business analysts and supervisor
  • Develop and distribute consistent functional reporting on core Professional Services metrics including billability, time to integrate, product fulfillment, time to integrate
  • Produces reports using IT systems and analyses data to develop trends for supply and demand activities
  • Researches and analyses priority projects within established guidelines
  • Work with quantitative data and analysis, both routine and ad-hoc, to provide actionable performance and competitive insight
  • Collect data from primary research, customer database systems and other data intelligence systems to provide timely and accurate business and customer information which informs business development activities and wider decision making
  • Normalize’ data from different platforms
  • Remain on top of competitive and team performance trends at all times, be the voice to the business on changes in the energy market and other external trends that affect the business
  • Present findings and recommendations clearly and concisely
Qualifications for operations business analyst
  • Should have had direct exposure with Interacting with customers in the frontline support and/or support frontline delivery teams
  • Further, candidate should have exposure with Compliance, Quality audits and delivering coaching/ feedback sessions
  • Should be a very good Team player and should be able to blend and work well with multicultural peers
  • Should be open to Flexible job timings, including prolonged periods of Night Shifts and be also open to travel
  • Ability to accommodate non-traditional work schedules
  • Ability and willingness to work shifts
4

Operations Business Analyst Job Description

Job Description Example
Our growing company is hiring for an operations business analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operations business analyst
  • Responsibilities include tracking sales results versus individual objectives, maintaining and reporting sales achievements, Quarterly and monthly revenue tracking and reporting, ad hoc reporting, and PO validation
  • Coordinates sales forecasting, planning, calendar, and budgeting processes used within the sales organization
  • Provide any relevant learnings, feedback or suggestions to the wider Support Delivery teams to help improve performance
  • Synthesize findings and derive conclusions from analysis and make oral/written recommendations to upper management
  • Participates in BU reviews to identify process and system gaps
  • Reduce Getaways Hotel and Tours customer service contact and refund rates
  • Partner with product management
  • Prepare Enrollment and Payment data reports
  • Manage non-payment termination and member premium invoicing process
  • Assist in developing and implementing new product lines and initiatives
Qualifications for operations business analyst
  • 2-4+ years of relevant work experience in highly analytical roles (consulting, investment banking, product analytics)
  • Acts as a liaison between corporate shared services and internal business units
  • Communicates appropriately at all levels of the organization
  • Experience in contract and purchase order processing, billing, and invoicing
  • Ability to handle pressure and manage tight deadlines
  • Ability to execute tasks independently and in a team environment
5

Operations Business Analyst Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of operations business analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for operations business analyst
  • Collects, analyzes and organizes data required by the Vice President for project coordination, management or operational enhancements, and special ad hoc tasks
  • Serves as coordinator for projects as assigned by the Operation Business Analyst Manager
  • Ensures that all assigned reports of the department are produced in a timely manner, including project updates and periodic Board and Committee reports
  • Work with operational managers from the entire department on work flow automation, streamlining of processes, and employee tracking
  • Support Board and Management decisions
  • Gather and document requirements in multiple process areas and disciplines in the Consumer Auto Finance arena including business process, controls, system conversion, data conversion, analytics and reporting
  • Determine how current functionality, business rules and controls will map and be configured in the new system
  • Support a successful proof of concept for a key process area in the new system
  • Advise / strategize with functional Financial and Portfolio Leaders to establish metrics and set appropriate performance targets
  • Act as a liaison with CDRA systems and CPMO functional leads to ensure the integrity of the data
Qualifications for operations business analyst
  • Proficient with (on-line) automated accounting systems, Excel, Essbase and Google
  • Has a solid, working knowledge of Plant Operations, Finance, Legal and other areas related to the Power Industry
  • Able to take complex data from various sources and create working executive dashboards to communicate critical data analysis across the organization
  • Functions with minimum guidance and under pre-set procedures with attention to detail
  • Interprets guidelines, select methods, techniques and analytical approach
  • May be designated project or subject matter expert for an ongoing process or short-term project within own department

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