Manager, Business Operations Job Description

Manager, Business Operations Job Description

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Manager, business operations provides oversight of fiscal policies and procedures to include billing compliance, fiscal goals, cash handling functions, patient revenue interactions, coding and encounter processing, collection of co-payments, co-insurance.

Manager, Business Operations Duties & Responsibilities

To write an effective manager, business operations job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, business operations job description templates that you can modify and use.

Sample responsibilities for this position include:

Assist in planning and execution of other Enterprise events and meetings
Manage the Strategy & Operations budget
Coordinate incoming staff to Strategy & Operations team
Defining programs strategic to APAC global services
Management of defined strategic PGS projects, ensuring their success
Bookings / revenue reporting and forecasting, Cost-benefit analysis
Process development and fine tuning of associated business systems
CRM System Lead for APAC
Analyze trends and bench mark against competitors
Gathering, tracking and presenting to senior management monthly/quarterly call center metrics

Manager, Business Operations Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Manager, Business Operations

List any licenses or certifications required by the position: PMP, ITIL, RCA, PMI, PM, MBA, DMAIC, VLSS, RHIT, RHIA

Education for Manager, Business Operations

Typically a job would require a certain level of education.

Employers hiring for the manager, business operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Education, Finance, Management, Accounting, MBA, Business/Administration, Engineering, Communication, Technical

Skills for Manager, Business Operations

Desired skills for manager, business operations include:

Excel
PowerPoint
Accounts receivable functions
Coding
Hospital collection policy
Insurance billing procedures
Large main frame computerized information systems and personal computer systems
Medicare cost reporting requirements
Microsoft Office
Physician and hospital billing practices and procedures

Desired experience for manager, business operations includes:

Experience in Analytics around network data will be a huge plus and preferred
Hands on financial analysis and modeling experience
Knowledge of statistics and experience using statistical packages for analyzing large datasets preferred
3+ years’ experience in Management Consulting, Product Management, Product Strategy, or Strategic Planning preferred
3-5 years or more of direct Supply Chain experience
Ability to work under minimal supervision, in a Manager-like capacity

Manager, Business Operations Examples

1

Manager, Business Operations Job Description

Job Description Example
Our growing company is looking for a manager, business operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for manager, business operations
  • Provide recommendations to maximize customer contact performance
  • Track actuals for all projects and funding sources, and create/manage comparative reporting mechanisms (vs
  • Responsible for designing and implementing effective, professional and efficient practice operations
  • Understands what is required to facilitate case analysis and prepare the advisor for client meetings
  • Responsible for overseeing a consistent process for gathering initial and ongoing client data
  • Organizes work flow for the entire practice
  • Oversees plan writing process and is responsible for quality checking and proof reading the output of all practice deliverables
  • Oversees compliance changes as they impact practice
  • Responsible for the oversight and supervision of both Assistant and Planning Assistant/Paraplanner
  • Oversees and confirms transactions have been implemented properly and completed
Qualifications for manager, business operations
  • Strategic thinker with proven ability to drive and implement change
  • Strong people, organizational, and managerial skills and experience working with large teams
  • Ability to act as an agent of change within the organization
  • Must be a strong collaborator across diverse groups
  • Experience in budget preparation and review and fiscal management
  • Progress ongoing enhancements (in conjunction with SP) and implement regular reporting
2

Manager, Business Operations Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of manager, business operations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for manager, business operations
  • Ensure consistency in contract negotiations
  • Shaping and driving Krakow site and cross-sites initiatives from initial phases through reporting to successful delivery & maintenance
  • Ensuring the most appropriate forecasting, planning and scheduling of the resources to maximise operational efficiency
  • Working with various groups (locally and globally) to execute Krakow site and Product & Technology global goals
  • Cooperating with and Supporting local Finance Team with tracking the budget
  • Partnering internally and externally with numerous groups of experts to gain & share insights on the best operational management practices
  • Reporting to General Manager/ Krakow Site Leader
  • Liaise with Project Owners for CSI and Vendor Account Management teams on relevant planning or vendor contract management topics
  • Provide guidance, feedback, and leadership to drive the Vendor to achieve continuous improvement on all operational, quality, and satisfaction metrics (KPI’S)
  • Drive QBR process and communications between CSI & Account Managers, manage actions and follow through
Qualifications for manager, business operations
  • Accurately and expediently (within 24 hours of receipt) process signed contracts checking to ensure that all information required for invoicing has been provided in the contract or in the crm system
  • Work closely with finance, billing and other relevant departments to ensure that relevant PeopleSoft codes for each sale are established / utilized
  • Disseminate relevant codes and contracts to the applicable teams
  • Initiate and manage the Group Invoice process for group sales (coordinating with Sales, Finance, Billing, ) when applicable
  • Work with Sales teams to complete documents required to respond to tenders / rfps and other relevant matters as may be determined by manager
  • 2-3 years of prior operations or contracts administration experience
3

Manager, Business Operations Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of manager, business operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, business operations
  • Maintain strong working relationships with all key-decision makers to ensure accountability and progress
  • Ability to lead a team, promote a team environment and work across multiple functions
  • Utilize knowledge of commercial markets and trading to optimize plant and commercial operations
  • Perform analysis supporting decisions related to asset operation and commercialization
  • Align plant reliability and readiness initiatives with commercialization of our assets
  • Develop and present monthly, quarterly and annual performance reporting
  • Analyze data and apply to asset optimization
  • Manage and coordinate monthly financial operations for assigned sector providing a broad range of financial services to support financial operations and performance monitoring
  • Develop performance forecasts for bookings, sales, and contract profit for financial reporting and for performance monitoring and brief management on any variances
  • Work with project accounting to ensure projects are setup timely and accurately, and revenue recognition aligns with contractual terms and conditions
Qualifications for manager, business operations
  • Build and maintain detailed plans and timelines for site construction and fit
  • Ensure plans are met in terms of timeline & cost, holding stakeholders to account and troubleshooting issues
  • Put yourself in our customers’ shoes to ensure that the spaces will provide a great experience, from the big items to the smallest details
  • Identify improvements to design and build to make a great customer experience even better
  • Proactively communicate progress and roadblocks across the team so everyone knows where they stand
  • Identify and deliver revenue enhancing activities to drive customer spend and / or cost savings
4

Manager, Business Operations Job Description

Job Description Example
Our growing company is looking to fill the role of manager, business operations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for manager, business operations
  • Ensures segregation of duties for proper internal controls
  • Participates in the EOSS fiscal operations group
  • Responds in a timely manner to requests for information and projects from the EOSS Sr
  • Assists with all functional areas in regards to establishing a new School and initial office/staffing configuration
  • Supervises additional staff and students once the School is fully operational
  • Be an integral player in the establishment of the School and operations
  • May perform duties of other staff until School is fully operational
  • Setting up of a team of search relevance team with regular interaction with the stakeholder
  • Should be able to set up and control remote teams ( Non-English team from Delhi)
  • High on Stakeholder management
Qualifications for manager, business operations
  • Bachelor's Degree (BA/BS) or equivalent from four year college or university
  • Minimum of five years related work experience, including Sales and/or Marketing
  • Experience in managing organizational change
  • Must be a team player with proven interpersonal effectiveness and ability to collaborate across organizational boundaries
  • Experience in pharmaceutical industry background is preferred
  • Credit card industry knowledge preferred
5

Manager, Business Operations Job Description

Job Description Example
Our company is searching for experienced candidates for the position of manager, business operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, business operations
  • Act as liaison with billing to ensure compliance with procedures and the timely submission of billing data
  • Monitor and oversee that pre-certification numbers are received from office
  • Oversee the pre-verification of insurance
  • Ensures operational efficiency and streamlined communication with all stakeholders, exceeding standards and expectations to remain relevant and continually raise the bar
  • Headcount tracking and reporting – takes ownership of tracking and reporting on headcount numbers
  • Organizational Change Management – ensures collaboration between managers, teams, and external stakeholders to introduce innovative solutions to tracking performance at all levels of the organization
  • Coordinate plant activities through planning with operations and maintenance teams to insure the total manufacturing objectives are accomplished in a timely and cost effective manner
  • Monitor and streamline key inputs including, energy, labor and raw materials to optimize utilization, throughput, and cost
  • Provide leadership in the development, review, analysis and communication of key KPI’s on a daily basis with the organization
  • Continually monitor and adjust costs throughout the year to assure they remain within budgetary guidelines
Qualifications for manager, business operations
  • BE or BE + Masters (MS or MBA)
  • Experience in Business Operations, reports and analytics
  • 5-8 years of experience (or 4-6 yrs with Masters)
  • Very strong in business analytics
  • Previous experience in services will be helpful
  • Exposure to operational and financial data

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