Business Operations Manager Job Description

Business Operations Manager Job Description

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Business operations manager provides analysis and reviews resource allocation to ensure optimal returns are realized from space, inventory, advertising, labor and other resources.

Business Operations Manager Duties & Responsibilities

To write an effective business operations manager job description, begin by listing detailed duties, responsibilities and expectations. We have included business operations manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Own business operations support to achieve Unit/ Revenue/ Margin plan for Italy and Eastern Europe and Italy and other markets as required, directly supporting the regional GM and staff team
Own and drive planning/ operations excellence with customer(s) to achieve the leading KPIs of customer requested delivery performance and inventory targets, interfacing with customers at the most senior levels of the organization
Lead product lifecycle planning from NPI through EOL for the markets, achieving E&O target <0.25% of total lifetime revenue
Own the end-to-end order to delivery cycle for the markets
Other responsibilities as the situation requires
Build and execute against strategic plans
Develop/Deliver quarterly stakeholder presentations
Drive Standards, methodologies tools across Build Studio, in line with Strategy and Operations teams
Encourage the use of effective meetings and RISK Guidelines
Provide strategic direction to Senior Leadership across all CB Collection LOB’s through value added analytic research

Business Operations Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Business Operations Manager

List any licenses or certifications required by the position: PMP, ITIL, RCA, PMI, PM, MBA, DMAIC, VLSS, RHIT, RHIA

Education for Business Operations Manager

Typically a job would require a certain level of education.

Employers hiring for the business operations manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Education, Finance, Management, Accounting, MBA, Business/Administration, Engineering, Communication, Technical

Skills for Business Operations Manager

Desired skills for business operations manager include:

Statistical analysis
Financial modeling
Inventory analysis
Microsoft Office skills
Inventory modeling and analysis
Excel
Resource allocation
Service delivery methods
Budgets
Coordination of people and resources

Desired experience for business operations manager includes:

Willingness to accept measurable goals which will gauge job performance
At least 2 years experience in Ability to Prioritize
At least 2 years experience in Analytical Thinking
At least 2 years experience in Team work
Able to identify trends, propose metrics and process improvements
Demonstrated ability to communicate clearly and effectively (oral and written)

Business Operations Manager Examples

1

Business Operations Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of business operations manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for business operations manager
  • Manage all aspects of credit including checking client credit and passing client orders
  • Manage all aspects of client collections including working with collection agency on delinquent accounts
  • Familiarity and comfort reviewing and understanding common commercial contracts
  • Prior experience with Salesforce or other CRM (customer relationship management) systems
  • Measures, reports, and analyzes productivity performance metrics including quota, points, hours, activity, SOW, and time per task to determine opportunities for improvements
  • Partners with HQ and field Tech Ops and Finance teams to implement program, process, and/or technology improvements to drive increased visibility into performance and operational metrics
  • Act as operations leader and advisor to project managers, team coordinators, other AMS colleagues, and external vendors and clients
  • Oversee contracting process, draft select client and vendor contracts, and work with general counsel to address issues as necessary
  • Establish financial reporting standard and manage financial reporting across all ad operations for consistency and accuracy
  • Manage selection, training and usage of company-wide subscription vendors
Qualifications for business operations manager
  • Ability to work across multiple lines of business and balance the needs of multiple organizations and stakeholders
  • 5 years experience leading in a high paced call center environment
  • Report on progress against action steps
  • Support the DEATCH GM in presentations and updates given to San Francisco, EMEA leadership team and the Berlin Office
  • 3-5 years of experience in an operations management role
  • Experience managing others, working knowledge of project management
2

Business Operations Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of business operations manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for business operations manager
  • Ad-hoc involvement on key areas of focus for the local office (public policy, comms, partnership, supply acquisition, marketing, new business line) and coordination between functions when relevant
  • Assist local teams to track impact of their initiatives and build business cases to scale them
  • Build relationship with key external stakeholders
  • Head count tracking manage recruiting and personnel relative
  • Becomes SME for the Operational Processes (Change Management
  • NPS – setting goals, understanding trends, awareness and education
  • Understanding satisfaction for client segments
  • Partner with CCB in reporting and analytics
  • Analyze data to make recommendations for improving the client experience
  • Drive initiatives for process improvement against top dissatisfiers and top reasons for complaints
Qualifications for business operations manager
  • Construction and/or real estate knowledge a plus
  • Extreme attention to detail with written and verbal communication
  • Has 3 years of financial industry experience
  • Has their Series 7 and 66, and life and health insurance licenses
  • Has demonstrated initiative
  • Experience working with sales teams is required
3

Business Operations Manager Job Description

Job Description Example
Our company is looking for a business operations manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for business operations manager
  • Identify any deficiencies that will need to be overcome to provide an efficient and reliable Client Solution
  • Manage the planning, estimating, tracking, and timelines associated with assigned projects, this includes ensuring project is ready for implementation and conducting post implementation reviews
  • Provide management with status reports detailing status and timelines throughout assigned project
  • Manages the daily business operations for the Dean of Students Office and its departments which include TRiO Student Support Services-STEM, Office of Student Engagement, PAB, USG
  • Establishes controls for approval of various processes within functional responsibility, such as personnel actions and expenditures
  • Supervises work of subordinate personnel, which includes training, coaching, performance evaluation, work planning
  • Analyzes and makes recommendation for staffing, capital equipment/improvement, supplies and service requirements
  • Coordinates sensitive and confidential personnel matters such as payroll actions, classification, recruiting, new hire actions, interviewing and selecting new staff, employee grievances, or other applicable issues
  • Coordinates internal and external audits, and prepares audit paperwork
  • Represents EOSS and the Dean of Students Office at meetings for conferences and serves as liaison
Qualifications for business operations manager
  • Negotiate agreements with landlords, agents, planning departments & other stakeholders, ensuring that we keep our word and they keep theirs
  • Managing conflict when it occurs between TM and suppliers
  • Management of construction & fit expenses and overhead costs
  • Manage budget reconciliation
  • 2-3 years Project Management experience in Commercial property preferred
  • Experience managing construction & fit projects for public spaces
4

Business Operations Manager Job Description

Job Description Example
Our growing company is looking for a business operations manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for business operations manager
  • Enhance supply chain flexibility, support the entire escalation process with OSSP and WW SSC to maximize parts availability
  • Work with stakeholders to develop a unified, cross-functional annual plan and critical priorities for success
  • Drive a repeatable process for reviewing and managing key strategic initiatives
  • Provide support in ensuring line of sight from project to roadmaps to strategic tenets
  • Assist in communication management to ensure transparency across the Americas GCS organization
  • Foster a culture of transparency, accountability and consistency
  • Assist in development and opening of the new center
  • Supervise front office staff
  • Orient and train office staff
  • Handle issues of patient satisfaction
Qualifications for business operations manager
  • Pedantic attention to detail
  • Outstanding interpersonal, collaboration and teamwork skills
  • Proficient in SharePoint and Microsoft Office applications
  • Extensive background in Operations, Client Experience, Customer Service, Marketing Services, Consumer Practices/Treating Customers Fairly
  • Strong attention to detail, agility with reporting and multiple deliverables
  • 10+ years of industry experience with at least 5 years or more directly related to Commercial and Plant Operations required
5

Business Operations Manager Job Description

Job Description Example
Our innovative and growing company is looking for a business operations manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for business operations manager
  • Implement standardized templates & processes outlined by LSA Strategy
  • Partner with LSA Strategy to ensure Strategic Priorities (across customer & segments) are captured through Key Customer interactions
  • Serve as chief liaison between LSA Strategy & Sales Leadership to ensure consistent implementation & execution of outlined initiatives with customers
  • Support Sales Leadership in with ongoing key growth initiatives (e.g., Strengthen Men’s Core, Women’s Turnaround)
  • Develop required for weekly / bi-weekly / monthly Global Transition Organization (GTO) content
  • Support in GTO report out process to Program Management team (e.g., EVP of LSA, LSA Strategy)
  • Support Sales Leadership in on behalf of U.S. Wholesale with guidance and in partnership with LSA Strategy
  • Support LSA Strategy in conducting for U.S. Wholesale, gathering competitive intel (e.g., earnings recap, white space analysis etc…)
  • Support Sales Leadership in with guidance from LSA Strategy
  • Support Sales Leadership in developing content in partnership with Finance & Strategy
Qualifications for business operations manager
  • Ability to provide business insights and advice to senior and executive audiences
  • Good in communication (ability to articulate analysis and present)
  • BE + MBA/MS with 10+ years of exp
  • Strong background in statistical concepts and analytics
  • 5+years relevant experience as a lead/primary advisor in Business Ops, Sales Ops or Business Consulting role
  • Work with business stakeholders in building forecasting and predictive models to support Long Range Planning and also Run The Business activities

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