Supervisor, Operations Job Description

Supervisor, Operations Job Description

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Supervisor, operations provides training of employees regarding policies concerning but not limited to the following: OSHA, EPA, USDA, PHA and PSM.

Supervisor, Operations Duties & Responsibilities

To write an effective supervisor, operations job description, begin by listing detailed duties, responsibilities and expectations. We have included supervisor, operations job description templates that you can modify and use.

Sample responsibilities for this position include:

Interface with the operators to maintain current skill levels complete cross-training requirements and growth opportunities
Ensure reward and recognition practices are just and fair
Co-ordinate crew training efforts in accordance with the Occupational Health and Safety Act, company training requirements, WHMIS, Environmental Regulations, utilizing resources available and evaluate progress and competency
Responsible for the supervision of an operational group
Re-actively and proactively engages in Client retention
Drives and monitors process execution across the store, as measured by the Retail Excellence dashboard, and member experience metrics
Responsible for day-to-day execution in the backroom and office, across all receiving, merchandise pickup, and product repair, return to vendor and preventive maintenance processes, ensuring associates understand member experience, member interaction expectations, and key responsibilities
Facilitates merchandise receipt and dock to floor within expected timeframes
Ensures appropriate warehouse and stockroom management (e.g., stock locator accuracy, return to vendor, merchandise return notifications, member order bin verification)
Supports resets and fixture display

Supervisor, Operations Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Supervisor, Operations

List any licenses or certifications required by the position: NBPI, NAVSEA, NACE, EMT, CFC, VII, PRCS, ICC, NICET, ACI

Education for Supervisor, Operations

Typically a job would require a certain level of education.

Employers hiring for the supervisor, operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Education, Military, Leadership, Manufacturing, Industrial Engineering, Operations Management, Supply Chain Management, Secondary Education, Engineering

Skills for Supervisor, Operations

Desired skills for supervisor, operations include:

Methods and procedures
Warehouse operations
Practices
OSHA
FDA
Good Manufacturing Practice
USDA and EPA regulations
Process and operational areas
Requirements
Trends

Desired experience for supervisor, operations includes:

Two years of experience in Broadcast News television operations
Experience with DEA regulations a plus
Six Sigma knowledge or experience
May be required to work various shifts, including nights and days
Experience and a thorough understanding of Front Office and/or Food & Beverage operations
Supervise contribution processing activities and systems

Supervisor, Operations Examples

1

Supervisor, Operations Job Description

Job Description Example
Our growing company is hiring for a supervisor, operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for supervisor, operations
  • Assist with cycle counts and review/research variances as needed
  • Establish an atmosphere where continuous improvement is the goal
  • Providing for the proper training and supervision to enable all employees to gain the highest skill level
  • Ability to build a 1-1 trusting relationship with employees
  • Responsible for motivating employees
  • Have effective interpersonal skills in interacting with cross-functional departments
  • Have the ability to create and foster team spirit and the ability to develop and coach team members to obtain performance
  • Address personal issues that affect the work environment in an adverse manner
  • This position entails formal, direct supervisory responsibility for clerical, administrative, professional level, and professional level individual contributor staff
  • Responsible for supervising the day-to-day operations of assigned operations team to ensure the achievement of service level goals and objectives in a call center environment
Qualifications for supervisor, operations
  • Ability to manage and coach team members, lead and influence cross-functional working groups, and achieve results
  • Verification and due diligence of agents , aggregators and merchants
  • Central point of contact for all regional mobile money issues and its resolutions
  • Create process ensure compliance alongside cross functional stakeholders
  • Launch preparedness project management from Mobile Money Back Office Operations
  • Participating in UAT & FUT and ensuring compliance sign offs for GO LIVE
2

Supervisor, Operations Job Description

Job Description Example
Our company is looking for a supervisor, operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for supervisor, operations
  • Be knowledgeable of, and ensure compliance with company policies, procedures and regulatory requirements to ensure safe, efficient, and compliant facility operation
  • Manage turnover among the employees
  • Upkeep of necessary tools for personnel
  • Improve productivity level via improving processes and workforce efficiency
  • Collaborate with other sites in the region
  • Planning staffing and equipment maintenance to reduce over time and prioritize work flow
  • Recruiting, coaching and counselling employees in a helpful manner
  • Conduct team meetings and run reports
  • Lead and Manage the Sea and Air Operations teams to focus on the key Performance Deliverables
  • Establish, build and strengthen relationships with our FTD floral members
Qualifications for supervisor, operations
  • Due diligence reports on “Agents” with regulator
  • Internal train the trainer SPOCs
  • Must have prior transportation experience
  • Must be Hazardous Materials Handing Certified
  • Ability to speak effectively before groups of customers or employers of organization
  • Ability to be flexible, prioritize and manage multiple projects, solve problems in a timely manner
3

Supervisor, Operations Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of supervisor, operations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for supervisor, operations
  • Peak periods-responsible for managing high volume of temporary employees and production lines
  • Gather operational data and publish metrics/reports as requested
  • Act as backup to manager and others as needed, and perform in those roles when necessary
  • Supervisor must be willing to take part in meeting day to day production goals of the facility, including working on the production line during non-peak periods and as needed
  • Sets performance expectations, coaches and counsels all direct reports in an effort to meet operational expectations
  • Ensure overall compliance with Company policies and/or processes
  • On a daily basis, direct and utilize the workforce to complete specific tasks, primarily in the storage and handling of bulk liquid commodities and operation of all related equipment and facilities, to achieve zero injuries, zero employee preventable releases, and ensure efficient workforce utilization
  • Openly and actively support the Company’s management team initiatives and decisions with peers and subordinates
  • Direct and inspect the pumping of commodities into/out of terminal storage tanks to and from various modes of transportation
  • Manage the daily operation of the facility’s heating system operation
Qualifications for supervisor, operations
  • Bachelor’s degree in Business Management, or equivalency with one to two years experience in a business environment including some experience in customer service
  • Good communications skills with the ability to make decisions and resolve customer problems
  • Commercial CDL, B or higher
  • Knowledge and strong computer systems and application skills
  • Experience dealing with management of refuse collection routes
  • Be willing and able to relocate for future promotional opportunities
4

Supervisor, Operations Job Description

Job Description Example
Our growing company is looking to fill the role of supervisor, operations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for supervisor, operations
  • Responsible as initial escalation and primary point of contact for shift operations personnel
  • Ensures completions of PM items assigned to their operational shift
  • Provide initial SCADA alarm response
  • Verifies that daily rounds are recorded
  • Ensures adherence to PM schedules for all equipment
  • Creates work orders in CMMS (Maximo) as necessary for unscheduled maintenance
  • Contacts fab module supervisors to align shift activities with fab priorities
  • Ensure timely and accurate response to fab special requests/deliveries
  • Develops and updates operational procedures (SOP & WI) for TGCM operations activities
  • Ensure adherence to established work instructions and performance standards for personnel in their charge
Qualifications for supervisor, operations
  • Overtime and being on-call is required
  • Regularly uses hands and fingers to operate objects, tools or controls
  • 1-2 years' experience in the logistics industry
  • Preventative maintenance and facility management experience
  • Proficiency on Sabre and/or Turbo Sabre GDS systems
  • Capability of maintaining a favorable image when interfacing with internal and external customers
5

Supervisor, Operations Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of supervisor, operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for supervisor, operations
  • Is open to weekend work, if required
  • Ensures compliance of all federal, state and company regulations
  • Supervise and perform personnel-related matters for one Lead/Billing Accounting Specialist, eight Remittance Processors and five Data Control Clerks
  • Manage and approve time off for staff in accordance with University and department policies while ensuring adequate coverage for the office with focus on high volume times (month/year end)
  • Maintain time reporting and attendance records for staff
  • Document and address disciplinary issues with employees
  • Responsible for leading monthly team staff meetings and distributing meeting minutes
  • Assist manager with action planning for Employee Survey results
  • Meet with staff one-on-one on a scheduled basis and as needed for special circumstances/situations
  • Interview and make recommendations for new hires
Qualifications for supervisor, operations
  • Previous experience working within perishables industry in high-volume
  • 2+ years of supervisory experience preferably in transportation, and/or logistics services
  • 2+ years’ experience as an Operations Supervisor in a high-tech or manufacturing company
  • 5+ years of work experience in a materials supply or manufacturing environment working directly with hazardous materials
  • Display aptitude for controlling abnormal situations and coordinating problem solving actions
  • Work experience in a semiconductor, chemical or industrial gas environment

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