Selling Supervisor Job Description

Selling Supervisor Job Description

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Selling supervisor provides exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritage.

Selling Supervisor Duties & Responsibilities

To write an effective selling supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included selling supervisor job description templates that you can modify and use.

Sample responsibilities for this position include:

Preparation of merchandise orders, handling of product deliveries, and receipt of merchandise
Plan, coordinate, and implement Commercial sales operations
Signs merchandise accurately according to directive and current promotions
Recommends, selects, and help locate or obtain merchandise based on customer needs and desires
Lead merchandise markdown process
Achieve assigned sales and productivity goals
Answer client questions relating to product and billing on a daily basis
Be an actively contributing team member
Model brand image expectations in terms of image code and service behaviors as a brand ambassador to all audiences
Enforce personal image guidelines amongst team in a reasonable, constructive and respectful manner

Selling Supervisor Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Selling Supervisor

List any licenses or certifications required by the position: GIA

Education for Selling Supervisor

Typically a job would require a certain level of education.

Employers hiring for the selling supervisor job most commonly would prefer for their future employee to have a relevant degree such as High School and Collage Degree in General Education, Education, Communication, Management, Associates, Business, Exploring, Product Design, Marketing, Operational Excellence

Skills for Selling Supervisor

Desired skills for selling supervisor include:

Products Gucci history and heritage
Barneys merchandise
Barneys New York merchandise
Products of Gucci history and heritage
Body of standardized rules
Operations
Procedures
Certification* Operative/Technician roles will typically operate more complex machinery/processes
Previous training and experience * May require formal occupational training
Merchandise

Desired experience for selling supervisor includes:

Ability to counsel and coach associate performance
Uphold visual image and hygiene standards
Prior managerial experience in cosmetics
Strong makeup artistry skills and knowledge
Experience in education/training
Excellent communication skills, verbal and written, including public speaking/presentation experience

Selling Supervisor Examples

1

Selling Supervisor Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of selling supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for selling supervisor
  • Supervise the sales associates and support staff of the men’s department
  • Consistently reinforces company standards and policies
  • Communicates relevant information to merchandisers, managers, visual team, store employees and sales staff
  • Resolves customer issues and complaints in a satisfactory manner
  • Follow up and monitor the sales associates in the achievement of their goals
  • Familiarity of the product and luxury Market
  • Mature, worldly business attitude and professional presentation
  • Proven track record in a high volume luxury store
  • To execute excellent complaint management according to guidelines
  • Maximal presence on the Sales Floor to serve the customer
Qualifications for selling supervisor
  • Availability to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season
  • Able to communicate in Mandarin is strongly preferred
  • Ability to identify customer needs and communicate effectively
  • Ability to communicate in English and Spanish is highly preferred
  • Able to communicate in language is strongly preferred
  • Bachelor's degree from a four-year college or university or equivalent experience, preferably in retail or service environment is required
2

Selling Supervisor Job Description

Job Description Example
Our company is growing rapidly and is hiring for a selling supervisor. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for selling supervisor
  • Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care
  • Serve as a role model by meeting and exceeding monthly sales and KPI goals thru client outreach
  • Direct line management for the Selling Partner Support Associate Advisor role
  • Conducts Vendors interaction audits and provide coaching to improve performance
  • Liaise with other departments such as Purchase Order Management and Account Management as required to resolve Vendor’s issues and questions
  • Selling and Service Behaviors
  • Consistently greets customers and educates them on current promotions
  • Assists customers in fitting room to ensure proper sizing, color, fit
  • Responds appropriately to customer questions, inquiries, and needs
  • Achieves individual and store goals for sales, customer acquisition and loyalty
Qualifications for selling supervisor
  • Previous experience leading teams preferred
  • Must be able to lift up to 72 lbs at floor level and above shoulder height
  • Able to communicate in English or secondary language is strongly preferred
  • Fluent Turkish and English is essential
  • Fluent English, plus Italian (strong advantage) or French or Spanish
  • The ideal candidate will have a demonstrated ability to lead by example, motivate others to excellence and insist on the highest standards around performance, behaviors, and Seller/Vendor interactions
3

Selling Supervisor Job Description

Job Description Example
Our growing company is looking to fill the role of selling supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for selling supervisor
  • Participates in store programs and selling events
  • Engages customers and ensures stores daily, weekly and monthly goals are met with email capture and loyalty program participation
  • Train, coach and monitor associates in executing SSTT (Sizing, Sorting, Ticketing and Tagging) process
  • Weekly planning and assignment of responsibilities
  • Supervise all store functions while in the role of Manager on Duty
  • Ensure positive customer experience by coaching and supervising associates to consistently meet sales floor and fitting room standards
  • Assist in onboarding new associates including interviews, selection, orientation and training
  • Coordinate meal and break periods and monitor schedule adherence
  • Performing other tasks as assigned from time to time
  • Lead & coach team of Thryv SDRs on sales call process, sales tools, Thryv product knowledge and professional development – 75% of time spent
Qualifications for selling supervisor
  • Previous experience in customer service roles as a department manager or sales partner preferred
  • Strategically manage a team & individual performance metrics ensure monthly quota and team profitability
  • Communicating with internal support and customers ensuring a great client experience – 10% of time spent
  • Minimum 18 months to 2 years success as a Thryv Software Consultant and identified as a leader on the floor both in performance and interpersonal skills
  • Must have complete command of sales call, product knowledge and sales tools
  • Strong interpersonal, communication skills and positive impact to the team

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