Operations PM Job Description

Operations PM Job Description

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Operations PM provides management, performance, and reporting of the following activities: data collection, database updates and maintenance, cost estimating methods development, and cost model development including risk analysis.

Operations PM Duties & Responsibilities

To write an effective operations PM job description, begin by listing detailed duties, responsibilities and expectations. We have included operations PM job description templates that you can modify and use.

Sample responsibilities for this position include:

Understanding of Operational functional areas
You will have a “dotted line” to our Redmond based Training Operations PM Lead, who will coordinate with you regarding class schedules, courses, learner progress, reporting and who will also bring in Instructional Designers for needs analysis assistance, interviews
Perform general administrative functions including, issuing certificates, data entry, issuing endorsements, and issuing policies
Drive team to exceed customer expectations
Provide exceptional support to customers, team members and shareholders
Train the workcell teams on the validity of management by metrics and with the team monitor all workcell metrics
Review all internal and external business plans, process changes, and personnel changes related to Workcell
Establish clear measurable goals and objectives to determine individual and team results
Provide ongoing feedback to Function Managers on team member's contribution to the Workcell
Leading and developing a high functioning team of program managers and business analysts chartered with executing a diverse set of business process, data/BI and software implementation projects

Operations PM Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Operations PM

List any licenses or certifications required by the position: PMP, AED, CPR, ITIL, FEMA, CISSP, SAE, GBS, PM, CSPM

Education for Operations PM

Typically a job would require a certain level of education.

Employers hiring for the operations PM job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Business, General Education, Supervision, Education, Computer Science, Engineering, Technical, Business/Administration, Finance, Management

Skills for Operations PM

Desired skills for operations PM include:

Excel
Outlook
Access
Microsoft operational capabilities
Cost estimating
Monthly reporting
PowerPoint
Program analysis
SQL
Software development life cycle processes to drive release cadences

Desired experience for operations PM includes:

PKMS (Warehouse system) and ADP eTime experience a plus
Ability to maintain professional demeanor in difficult or stressful situations
Bilingual a plus (English and Spanish)
2-5 years of Data Processing Operations experience in open systems
Must be responsible, dedicated, self-motivated and dependable
Overtime, weekend, and holiday coverage is required

Operations PM Examples

1

Operations PM Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of operations PM. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for operations PM
  • Implementing simple yet effective methodologies to provide broad visibility into portfolio status, strategic alignment, team capacity, risk and change management
  • Completing monthly Rhythm of the Business deliverables to keep the business informed on key achievements, risks and learnings across the OPEN portfolio
  • Contributing to our people first culture, sustaining and improving high Work Health Index (WHI) scores in annual employee survey
  • Setting clear team goals and providing constructive feedback to help employees achieve development objectives
  • Lead the setting of strategy for the Operations and Enablement team participate in the development and management of strategy for Global Support
  • Completes Pharmacy operational requirements by scheduling and assigning employees
  • Maintain relationship with representatives of outside carrier companies such as UPS, GC, FedEx
  • Plans, implements and supports virtual machines (EC2), cloud storage (S3) and security services (IAM) with an overall objective to improve the scalability, reliability, performance, and availability of the cloud infrastructure
  • Resolving vendor and customer issues through problem-solving and cross-team collaboration
  • Gathering and driving Business and Systems requirements from internal and external customers to streamline operations to increase automation and efficiency
Qualifications for operations PM
  • Basic understanding of cloud services and how to bring them to market
  • 2 years work experience in software industry
  • Progressive and proven people management and leadership capabilities and business results
  • BA/BS Degree and relevant industry experience
  • 5+ years of experience in sales, operations, marketing management, program management, business analysis within ecommerce or technology sectors
  • Bachelor's degree in a relevant field such as instructional design, educational technology, web technologies, BBA/MBA, Engineering
2

Operations PM Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of operations PM. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for operations PM
  • Work with available tools and reports to improve processes to increase productivity in the areas of Global Procurement, Enterprise portfolio, Data Management or overall business trasformation for supply chain operations
  • Analyze data to supportcost savings opportunities or to improve metrics reporting/visibility
  • Support current OIS users to promote increased utilization and benefit identification
  • Serve as the owner for the Power Generation OIS budget, routinely review the Tier 1 and Tier 2 instrument lists and assist the plants in proper fund allocation to resolve issues related to those lists
  • Assist in the development of Unit Startup/shutdown Pattern recognition models using SmartSignal
  • Ensure that the OIS startup transition monitors are effective across the fleet
  • Monitor unit operation and performance
  • Monitor plant equipment parameters including instrumentation quality
  • Recognize changing performance trends and deviations from standards and technical specifications
  • Notify and consult with plants on emerging problems and issues
Qualifications for operations PM
  • General familiarity and comfort in working with stakeholders/partners to resolve complexities
  • LMS administration experience, including end-user training and day-to-day support of the system supporting loading, tracking, and reporting of learning content
  • Experience managing LMS transitions/migrations and connecting LMS data sources to other systems
  • Track record of delivering complex, strategic projects on time
  • 5+ years experience working in retail, operations and/or technology industry
  • Experience managing people, projects and/or programs
3

Operations PM Job Description

Job Description Example
Our growing company is hiring for an operations PM. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operations PM
  • Track problems and issues to resolution
  • Extract and analyze historical process data from PI
  • Provide data analysis and recommendations for equipment assessments and root cause analysis
  • Provide APR modeling support
  • Support benefit analysis for proposed recommendations
  • Prepare and provide routine reports on unit performance to plants and management
  • Assist in the development of the core PM&D processes
  • Plan and execute logistical aspects of the MLU program including registration, communication, classroom space
  • Manage Financial Results (P&L) & Execution of Strategy
  • Execution of Project and Programs
Qualifications for operations PM
  • Experience using Project Management tools (i.e., spreadsheets, scheduling tools, dashboards)
  • PMP, Six Sigma certification or hands-on experience working on process/operational optimization/automation
  • Ability to think strategically and tactically, with attention to detail and willingness to roll up your sleeves
  • Background in operations, vendor management, in-stock, and/or product management preferred
  • 5 full working days in office during summer internship
  • Major in Industrial Engineering, Information Technology, or Business
4

Operations PM Job Description

Job Description Example
Our company is growing rapidly and is hiring for an operations PM. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for operations PM
  • Participates in identifying and implementing transportation savings within the North American Supply Chain
  • As invited, provides recommendations and suggestions for out of the box solutions to support continuous improvement within the CEVA network
  • Primary contact for suppliers and carriers regarding shipment inquiries
  • Collect authorization for supplier delays from Buyers
  • Support the electronic manifest and electronic release border process
  • Data entry of status updates to inbound material movements
  • Follow-up on discrepancies between the demand versus the shipped materials
  • Follow-up with carriers on not-reported events
  • Follow-up on Late ETA’s for late deliveries by contacting the affected Plant Buyer and delivery location
  • Tender loads to EDI Carriers
Qualifications for operations PM
  • Flexible on working hours, can accommodate global time zones
  • Quick to learn, ability to organize information with required logic
  • Requires High School diploma or equivalent and some experience in processing and transmitting files or ACH systems, accounting, banking, or other directly related experience
  • Must have good communications, customer service, and pc skills
  • Ability to meet deadlines and resolve issues with assistance/direction
  • Be responsible for performing functions related to ACH transactions
5

Operations PM Job Description

Job Description Example
Our company is searching for experienced candidates for the position of operations PM. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for operations PM
  • Assist the Expedite Coordinator in arranging and following up on expedite shipments
  • Assist Supply Chain Manager and Assistant Supply Chain Manager with various administrative tasks
  • Assist with coordination of supplier window times between the Carriers and Honda Logistics
  • Lead the communication process during weather emergencies
  • Provides back-up support for Expeditors or In Plant Coordinators to ensure continuity of services provided
  • Ensure all customs information is accurate for border crossing routes to avoid costly delays
  • Minimizes the number of trailers required to ship the customer’s goods
  • Be able to work with no direct supervision as one lead supports the group directly for 8 hours and operations cover 24 hours per day
  • Communicate with customer and other CEVA employees
  • Process payroll information
Qualifications for operations PM
  • Maintain required reports and logs
  • Recognize and resolve technical problems with equipment and software for department and clients
  • Perform reconciliation of settlement and work-in-progress accounts
  • Answer customer calls that come in to the department
  • Ability to work independently and make educated decisions on processes
  • Requires High School diploma or equivalent and 6 months experience in processing and transmitting files or ACH systems, accounting, banking, or other directly related experience

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