Product Operations Job Description
Product operations
provides project leadership for cross-functional projects and able to influence and negotiate priorities with a focus on continuous improvement of operational processes and systems.
Product Operations Duties & Responsibilities
To write an effective product operations job description, begin by listing detailed duties, responsibilities and expectations. We have included product operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Compile reporting during flight and at campaign conclusion to share with internal stakeholders, while tracking campaign benchmarks
Fit Model scheduling and coordination
Strategize, operationalize and implement continuous improvements within the product development process
Collaborate with product managers and data analysts to develop product health dashboards covering product adoption, defect trends, and other metrics
Assist Product Management team leadership in rolling out new practices and standards across the Product Management organization carry responsibility for monitoring the adoption of best practices in product management methods
Successful candidate will have the diplomacy required to provide instructive feedback to product managers, and their supervisors alike
Align roadmap and release planning practices with the Engineering Program Management organizations and the Sales Go to Market teams
Partner with product managers to ensure initiatives impacting multiple teams are coordinated and released on time with feature planning milestones met as needed to ensure on time delivery
Schedule and manage and get real value (drive work forward) from cross-team initiative coordination meetings involving resources from product management, engineering, and client services
Responsible for product maintenance teams
Product Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Product Operations
List any licenses or certifications required by the position: PMP, JOSE, JSON, API, PMI, SCRUM, ACA, CSM, CSPO, ASQ
Education for Product Operations
Typically a job would require a certain level of education.
Employers hiring for the product operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Engineering, MBA, Computer Science, Education, Technical, Management, Finance, Economics, Marketing
Skills for Product Operations
Desired skills for product operations include:
Product and processes
Current initiatives
Priorities and business metrics
Material construction and related testing
Production garment construction and manufacturing
Costing and ability to negotiate as
Wear and physical product testing
SQL
Departmental systems and applications
Microsoft Office with a focus on Excel
Desired experience for product operations includes:
Knowledge of apparel product commercialization and development processes a plus
Proficient skills in regards to Excel, Calendar and Report writing and analysis
Technical aptitude and passion
Deep understanding of both customer operations (call center) and network operations environments
Expertise in solutions development lifecycles
Working knowledge of common wireless technologies such as 3G, 4G, Wi-Fi, mobile operating systems
Product Operations Examples
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Product Operations Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of product operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for product operations
- Underpin content programs with upfront support of pre-sales opportunities and campaign delivery through education, materials, processes and performance tracking
- Develop and maintain relationships with home office departments such as Transfer Agency, Financial Services, Financial Planning, Field Recruiting & Training (Licensing) and BIS to update home office systems as providers and products are added/updated to maintain current systems, which entails setting up product codes and making needed modifications within our system, ensuring commission schedules are loaded, forms and websites are updated updates to Wealth Station
- Monitor annuity applications as they are received
- Serve as additional subject matter expert on products offered by those providers
- Drives and manages the oversight for quality of care for behavioral health services as measured by HEDIS, EQRO
- Work with our product and engineering teams to identify project goals and track progress
- Manage the process for developing the product roadmap, including sourcing inputs, performing research, and capturing final decisions
- Manage incoming development requests from support, sales, and customers, and organize and prioritize them
- Create effective internal communications so that all teams understand what we are working on and why
- Partner with our marketing team to create effective external communications to cancer practices about what we are working on and why
Qualifications for product operations
- Knowledge of content management, workflow management and hands on experience in Content Workflow systems
- Ability to do independent research on new tools and propose unique and new ways of building leaner workflows
- Exposure to Agile Project Management/ Agile development
- Strong team player and facilitator who can build consensus across broad and varied stakeholders
- Understanding of Small Business and Commercial Banking segments (Deposit, Credit and Cash Management)
- Strong analytical skills with excellent judgment
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Product Operations Job Description
Job Description Example
Our company is looking to fill the role of product operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for product operations
- Own the relationship and communication with Product Account Management
- Manage CRM tool to ensure sales and account management have up to date information
- Work with marketing to complete digital cert builds and updates
- Process and coordinate digital implementations
- Work with marketing to complete physical builds and updates
- Process and coordinate physical implementations
- Provide and maintain documentation of processes and Smartsheet information
- Ensure system (Admin) maintenance is complete and addressed properly
- Research and document denomination configurations
- Communicate any and all status requests on launches
Qualifications for product operations
- Customer orientated and a professional approach with the ability to effectively interact at all levels within the organization
- Knowledge of AML and Compliance policies and controls
- Five to eight years of experience in marketing or related field
- Maintain working knowledge of current and proposed OO best practices, regulatory rules and related emerging issues and compelling events
- Participate in industry advisory bodies and events that shape OO market segment
- Work with the Development teams to prioritize work/ manage backlog/ release planning/ deployment plans
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Product Operations Job Description
Job Description Example
Our company is hiring for a product operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for product operations
- Help maintain various production and publishing calendars
- Meet daily with content coordinators to ensure workload priorities align
- Help to develop, iterate, and maintain business processes, best practices, and training documentation
- Facilitate the trafficking of customer support/QA
- Facilitates creative and functional reviews, intakes feedback and executes follow-ups with various partners
- Manages monthly Pricelist and Product Catalog updates to support the product development process
- Works with product teams to review their requirements and define the high level designs to be implemented into the Product Catalog
- Will be a liaison among stakeholders in order to analyze, prioritize, communicate and validate requirements for changes to business processes, policies and information systems
- Support Product Operations Team in review and improvement of existing operational processes
- Provide support to global program management office in collaboration with centralized PMO to ensure timely delivery of product programs
Qualifications for product operations
- Analyze requirements for new market segments and emerging markets
- Identify product strengths and weakness relative to competitive offerings within specific market segments
- Communicate and advocate the product vision and roadmap to clients and prospects
- Help to develop a market message that articulates the solution vision, and train the sales force to deliver that message
- Work with development leadership and Development teams to communicate business requirements, technology outcomes, business cases and related information to building a world class Cloud based product
- Experience in data aggregation and BI practices required
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Product Operations Job Description
Job Description Example
Our company is looking to fill the role of product operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for product operations
- Reviews current pricing rules and modifies where appropriate
- Establishes the appropriate business process and disciplines to guide pricing
- Revises processes when required
- Manages the daily activities of the pricing function to support the corporate objectives
- Maintains systems to support pricing activities
- Acts as the liaison between the pricing function and the Product Managers
- Monitors and analyzes the results of implementation of pricing on an ongoing basis
- Monitors compliance to the business processes
- Identifies opportunities for adjustment on pricing strategies
- Provide operational guidance in regional and local, including planning and Order-To-Cash (OTC) team according to global differentiated portfolio strategy or other business steering policy
Qualifications for product operations
- Data Driven – you use financial data, usage metrics, ROI, to drive decision-making
- Preferred 2+ years of experience in managed care in a Payer, State Government agency
- Associates, BA or BS degree preferred
- Ability to work with internally developed Administration and Back Office systems
- Microsoft Excel (high level of proficiency required)
- Support optimization measures for pigment product portfolios according to global product strategies
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Product Operations Job Description
Job Description Example
Our company is looking to fill the role of product operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for product operations
- Create and monitor all sold native and branded content campaigns
- Publish custom content, headlines and promotional unit copy to content solutions CMS, including tag integrations (where applicable)
- Generate previews and trafficking codes for internal teams (Content Studio, Ad Ops, Client Services, Marketing Activation)
- Create and monitor analytics dashboards for each campaign
- Collaborate with Ad Ops and external ad tech vendors to ensure campaign delivery
- Compile reporting to share during flight and at a campaign’s conclusion to internal teams
- Track campaign revenue and benchmarks
- Manage and support the end-to-end implementation of clinical trials software, including project management, product training and workflow optimization
- Provide front line product support for internal and external customers
- Act as a subject matter expert on our clinical trials products for internal teams
Qualifications for product operations
- The individual should have knowledge of booking, invoicing, fulfillment and entitlement process and systems
- Experience with product and service enablement methodology is a plus
- Have the ability to effectively influence business partners colleagues due to the highly cross-functional nature of the role
- Manage the content in our clinical trials knowledge base, generate product release notes and updates for customers
- Work closely with product and engineering to synthesize customer feedback, prioritize development and conduct QA for new feature development
- Collaborate with cross-functional teams to track and prioritize projects, mitigate risks and ensure appropriate planning and allocation of resources