Benefits Administration Job Description

Benefits Administration Job Description

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Benefits administration provides administrative oversight related to voluntary benefits: Life Insurance, Long-Term Care Insurance, and the Health and Wellness Program, Voluntary Benefits, COBRA, retiree and severance benefits, along with the service recognition program.

Benefits Administration Duties & Responsibilities

To write an effective benefits administration job description, begin by listing detailed duties, responsibilities and expectations. We have included benefits administration job description templates that you can modify and use.

Sample responsibilities for this position include:

Provide guidance to home office and field employees to ensure that the benefit program policies and plan design is known and understood
Communicate program updates, policies, open enrollment, and manual updates to all employees via E-mail
Partner with the internal and external business partners responsible for defined benefit plans and services to ensure that associated processes are managed and delivered according to the Plan’s/programs requirements, contract terms external regulations and internal policies and procedures
Assists in the design and implementation of employee benefit strategies, policies, plans and processes
Administer and maintain health and welfare plans for US and Canadian stores, in conjunction with vendors
Oversee the annual Open Enrollment by handling timeline/planning with the Benefit Administration vendor, implementing plan design changes, ensuring integrity in new data exchange, establish new accounts with carriers/vendors where applicable, ensure updated Plan Documents, oversee communication strategy and suggest design changes, ensure employee education on all changes and new plans using multiple communication channels, respond to employee inquiries and conduct Open Enrollment post-mortem analysis
Implement and oversee affordable wellness initiatives such as postcards, on-site nutritionist, gym discount program
Work closely with consulting team to ensure compliance, remain up to date on benefit trends and constantly evaluate solutions to acute benefit challenges/issues and long-term strategy
Suggest creative solutions to unique challenges of managing health & welfare benefits in the apparel retail industry and make recommendations for benefit plan changes based on day-to-day observances and interactions, and identify cost-reduction opportunities
Utilize vendor platforms to understand claim and utilization data

Benefits Administration Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Benefits Administration

List any licenses or certifications required by the position: PHR, CEBS, SPHR, SHRM, HR, BCACP, CP, CPA, SCP, CA

Education for Benefits Administration

Typically a job would require a certain level of education.

Employers hiring for the benefits administration job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Human Resources, Supervision, Business/Administration, Administration, Management, Finance, Mathematics, Human Resources Management

Skills for Benefits Administration

Desired skills for benefits administration include:

Benefit Broker Business
Carrier Business
Health Benefits Plans
Excel
COBRA
Policies
PowerPoint
Word
Benefits plans around the world
MS Word

Desired experience for benefits administration includes:

Utilize the ADPR Reporting System for the purpose of completing regular reports for the Benefits department, brand managers and others as needed
Assist in preparation for quarterly Benefits Advisory Committee meetings by writing slide content, drafting/editing slides, preparing charts and exhibits to facilitate content discussion during meetings, and speak to slides during the meeting as appropriate
Handle benefit inquiries from employees quickly, accurately and compassionately via email and telephone daily
Manage vendors by closely monitoring claims, reconcile payments, ensure timely and cost-effective renewal, tracking stop-loss reimbursements, escalate any issues with any plan experienced by the Benefits Department or employees/dependents
Broadens knowledge of company products and their capabilities versus the strengths/weaknesses of competitive products
Proven success in enterprise level B2B Benefits Administration Outsourcing, HCM, or enterprise software sales consistently achieving or exceeding assigned sales quota

Benefits Administration Examples

1

Benefits Administration Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of benefits administration. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for benefits administration
  • Manage year-end payroll testing and processing
  • Manage the administration and operation of voluntary benefit programs and disability and leave programs
  • Involvement in other health & welfare projects as applicable
  • Provide timely and accurate delivery of these programs and related services to employees and managers, including data entry and reporting
  • Serve as a subject matter expert for the above programs
  • Identifies issues with vendor performance and escalates to appropriate COEs
  • Bachelor’s degree or 3 years of equivalent experience in administration of benefits and leave of absences programs for North America
  • Minimum of three years of relevant experience in HR administration specifically benefits and leave of absences
  • Develop and maintain documentation of process flows, quality assurance control plans, administrative summaries, administrative requirements and standard operating procedures
  • Assists in the oversight and management all daily, weekly, and monthly defined benefit administration processes of the Company’s outsourced defined benefit service administrators
Qualifications for benefits administration
  • The role requires a high level of integrity with regard to the confidential nature of the position
  • Ability to coordinate multiple tasks simultaneously and independently achieve results and objectives
  • Strong technical expertise including experience with ADP/Enterprise and ADP Reporting
  • Benefits administration experience, a plus
  • 2 years experience facilitating training in a classroom environment
  • 2 years experience working with Human Resources Benefit Plan Administration
2

Benefits Administration Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of benefits administration. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for benefits administration
  • Interact frequency with Benefits Center of Expertise to discuss administration activities and provide insight on the performance of programs & policies, recommendations further optimization opportunities
  • Act as subject matter expert on processes for the Company’s defined benefit program
  • Assist in the design, development and implementation of new defined benefit programs and processes
  • Assist in the development, review and update of defined benefit program documentation
  • Support major project such as acquisitions, divestitures as it relates to defined benefit plan administration
  • Support external and internal audit activity, including but not limited to SOX, Security and Privacy assessments in accordance with Company internal audit and organizational methodology
  • Support Year End defined benefit administration processing, including but not limited to data reconciliation, reporting and other related operational processes
  • Develops and implements quality assurance practices related to benefits administration
  • Oversees process and responds to inquiries from Legal/Labor team, Corporate Benefits, HR Business Partners and line management by providing specialist administrative advice and consultation
  • Acts as primary liaison to Corporate Benefits on all benefits administration related initiatives and Legal/Labor on collective bargaining activity
Qualifications for benefits administration
  • 2 - 5 years experience in administering benefit plans required
  • 2 years experience in creating, updating or maintaining comprehensive courseware
  • Build and maintain excellent relationships with both internal clients and co-workers
  • Effectively work independently and in a virtual team environment
  • Benefits Administration – Understanding of the administration, recordkeeping and operations aspects of multiple or single benefit plans (local and international)
  • Around 1 - 2 years of clerical work experience
3

Benefits Administration Job Description

Job Description Example
Our innovative and growing company is hiring for a benefits administration. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for benefits administration
  • Communicate with other retirement boards on participant salaries
  • Identify and drive tactical initiatives to improve productivity, client/consumer satisfaction, process improvements
  • Perform Analysis and configure system as needed and lead the team with other bswift resources (implementation analyst, product management, development, call center) to meet client deliverables
  • Provides support for the design of employee benefit programs, which may include health, welfare, and retirement plans
  • Leads the delivery of employee benefits plans to employees
  • Consults with line human resources on benefit program design and administration issues
  • Researches emerging market trends and changes in the regulatory environment
  • Reviews compliance with governmental guidelines, applicable laws and regulations and proposes actions as needed
  • Assists in the development of communication materials for benefit enrolment and changes
  • Monitor, research, and resolve client issues
Qualifications for benefits administration
  • Minimum 4 years in benefits, payroll and/or visa administration
  • Project Management certification or demonstrated project management experience
  • 5 years relevant document management software experience
  • 3 years vendor management/relationship role
  • Strong results orientation and influence skills
  • Demonstrated ability to manage multiple priorities working in a fast paced environment under intense deadlines
4

Benefits Administration Job Description

Job Description Example
Our growing company is hiring for a benefits administration. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for benefits administration
  • Supporting all Compensation & Benefits processes (offers, benchmarking, market analysis)
  • Ensure effective administration, risk management, and cost containment processes
  • Manage all administrative aspects of the health & welfare benefits program, including annual open enrollment, new hires and life event processing through the outsourced provider, coordination of compliance and reporting, and resolution of disputes/appeals
  • Leverage Health and Welfare expertise and research best practice in order to improve program delivery
  • Manage third party administrator relationship
  • Maintain a service-oriented and team-spirited relationship with benefit vendors, HR co-workers, company employees and retirees
  • Responsible for data research and completion of 5500, ACA mandate, and other compliance reporting
  • Assists in the preparation of 5500’s, Summary Annual Reports, Annual Funding Notices, other required annual compliance notices and reports
  • Execute Deferred Compensation Program Administration and that require specialized program knowledge
  • Assist in the administration of HR processes such as leave of absence, FMLA, disciplinary, on-boarding, promotions, transfers, wage adjustments and termination for team members
Qualifications for benefits administration
  • 2+ years experience working with one of the region's benefit systems/applications (CM,Epic)
  • A minimum of 3 years of benefits administration experience required
  • Defined benefits, HSA, HRA, FSA, Dependent care administration
  • Mainframe computer experience
  • Around 1 year of clerical work experience
  • 7 – 10+ years’ experience in administration of defined benefit plans, preferably gained in a benefits consulting environment
5

Benefits Administration Job Description

Job Description Example
Our innovative and growing company is hiring for a benefits administration. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for benefits administration
  • Create, maintain, and/or update team member benefit communication materials
  • Maintain accurate manual and automated employee and employment records
  • Point of contact for the administration of all benefit programs PTO accruals, flexible spending, health reimbursement account, Profit Sharing, 401k, health, dental, life and LTD insurance plans
  • Maintain Worker’s Compensation files and administration for work related injuries, monitoring return to work status
  • Maintain confidentiality & security of associate & property records, files & information
  • Ensure accurate maintenance of all associate records & files
  • Answer phone calls & record messages
  • Create & maintain filing records
  • Generate Human Resource data reposts as required or as requested
  • Serve as a Human Resource subject matter expert & participate on project teams
Qualifications for benefits administration
  • Health plan products knowledge
  • Proven experience successfully managing multiple team projects simultaneously and producing quality deliverables on time and within budget
  • Demonstrated success in managing client issues and relationships with some experience in growing relationships with current clients
  • A strong knowledge of business processes and systems is a plus
  • Finance Internal Controls - Understands the importance of finance internal controls, capable of identifying, evaluating and documenting internal controls
  • Knowledge of sound HR practices in areas of employment, compensation, benefits design and administration

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