Slot Technician Job Description

Slot Technician Job Description

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Slot technician provides direct and general supervision to slot technical staff in order to ensure the effective and efficient operation and placement of electronic gaming devices.

Slot Technician Duties & Responsibilities

To write an effective slot technician job description, begin by listing detailed duties, responsibilities and expectations. We have included slot technician job description templates that you can modify and use.

Sample responsibilities for this position include:

Must have advanced knowledge of electronics
May assist in jackpot payouts and the verification process
Assist patrons, management, and co-workers with questions and complaints regarding EGD devices
Perform all tasks accurately which the cast-member has been previously certified on as specified with our “Pay for Skills” program
Exceptional Role Model of Excellent Guest Service skills and Teamwork
Ensure regulatory compliance with all aspects of slot machine maintenance
Ensures regulatory compliance with all aspects of slot machine maintenance
Previous Slot System experience with ACSC, SDS, CDS preferred
Troubleshoots and repairs slot machines, slot system equipment, and casino related electronic components to the component level
Maintains spare parts inventory and ordering of electronic and other parts

Slot Technician Qualifications

Qualifications for a job description may include education, certification, and experience.

Education for Slot Technician

Typically a job would require a certain level of education.

Employers hiring for the slot technician job most commonly would prefer for their future employee to have a relevant degree such as High School and Associate Degree in Electronics, Education, Technical, Associates, Computer, General Education, Computer Programming, Communication, Supervision, English

Skills for Slot Technician

Desired skills for slot technician include:

Policies and procedures
Local jurisdiction gaming laws and attendant regulations the Company’s internal controls
Electronics
Mechanics
Electrical functions of gaming machines
New slot products/equipment
Games in order to perform repairs
Local jurisdictional gaming regulations company internal controls
Preventative maintenance
Any PGCB rules

Desired experience for slot technician includes:

Two (2) years of experience in bench repair, slots or a related field or graduate from slot repair school or similar course of study strongly preferred
Must be able to work with various hand tools and power tools
Must be able to stand and walk for duration of shift
Must be able to stoop over, kneel, and crouch while repairing gaming machines
Must be able to push and pull machines and maneuver weights up to 80 pounds
Must work well with the general public

Slot Technician Examples

1

Slot Technician Job Description

Job Description Example
Our company is hiring for a slot technician. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for slot technician
  • Replace parts and circuit boards which have caused malfunctions
  • May utilize shop machines to fabricate standard or routine parts
  • May occasionally act as a specialist in either mechanical or electronic areas
  • Responsible for providing guidance and daily supervision to Team Members in the department
  • Troubleshoots and repairs machine malfunctions and player tracking system problems
  • Performs duties of slot host, as needed to ensure maximum performance of all slot machines on the casino floor
  • Assists in maintaining slot files required by GCB, departmental logs
  • Understand and carry out detailed instructions and projects
  • Must be motivated, ability to multi-task, self-starter team player
  • Display Excellent Guest Service skills
Qualifications for slot technician
  • Read, comprehend, and comply with all applicable policies, procedures and regulations
  • Read and comprehend parts manuals, schematics, and multi meters
  • Know when to call for assistance from fellow employees or supervisors.Proper call sequence Don’t call directly for an Attendant any calls should be routed through a Slot Technician Supervisor first and then Ops Supervisor
  • Understands & can interpret the Marquee Rewards programs for our guest
  • Know all the aspects of Slot Performance related to Internal Controls & OCCC regulations
  • Ability to troubleshoot common & uncommon problems that occur on electronic circuit boards
2

Slot Technician Job Description

Job Description Example
Our innovative and growing company is looking for a slot technician. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for slot technician
  • Circulate through the assigned area replacing broken or burned out bulbs, rubbing reels, positioning vacant nonfixed slot seating as close to the slot machine as possible
  • Reports any concerns that may affect the operation to the Slot Technician Shift Manager
  • Must have some knowledge of data communication circuits and devices
  • Required to provide guest assistance while on casino floor
  • Other job related duties as requested by Management
  • Ability to configuration machines to accept international or domestic currency
  • Perform machine moves, installs and configuration changes as directed by management
  • Participate in projects in including RAM clears, key chipping, machine moves, conversions and upgrades
  • Maintaining required documentation of slot moves, maintenance and repair logs, and purchase orders and requisitions for slot machine parts and supplies
  • Delegate authority and assign responsibilities
Qualifications for slot technician
  • Minimum high school diploma or foreign equivalent is required
  • Formal training in the repair and troubleshooting of a variety of electrical and mechanical equipment from a recognized educational institution is required
  • Basic to Intermediate knowledge of point of sales systems is required
  • One year of prior experience as a slot technician is preferred
  • Current Gaming License is preferred
  • 3 years in the installation, maintenance and repair of electronic systems preferred
3

Slot Technician Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of slot technician. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for slot technician
  • Training of Slot Technicians and occasional assistance in troubleshooting various slot machine malfunctions
  • Responsible for reviewing reports and statistical data for malfunctions or other problems and implementing appropriate maintenance and repair lists
  • Review department’s financial data and activities with Slot Manager
  • This position is responsible for providing a high level of customer service to customers and team members
  • Assist Slot Technician I with any issues and/or concerns that they may have
  • Performs other duties or projects as required
  • Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
  • Must be able to work holidays and weekends, flexible shifts and/or unusual hours
  • Ability to perform assigned duties under frequent time pressure in an interruptive environment
  • Responsible for the overall maintenance and repair of slot machines, slot systems, and related eqiupment
Qualifications for slot technician
  • Prior slot performance experience strongly preferred
  • Must be able to obtain and maintain a Nevada Gaming License
  • Ability to learn new slot technology through media and training programs keeping abreast of the latest vendor technology
  • The ability to explain games to guests and jackpot payouts –strong "floor presence" is necessary and ability to provide exceptional Guest Service
  • Maintain operation of slot machines at all times with minimal downtime
  • Assist Slot Floor personnel when needed and requested by Slot Shift Managers and/or Assistant Slot Managers
4

Slot Technician Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of slot technician. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for slot technician
  • Handle floor repair and proper preventative maintenance of all slot machines, including cleaning machines, kiosks, moves, conversions, and other activities as assigned, in accordance with gaming regulations
  • Maintain current knowledge of local jurisdiction gaming laws (federal, state, ) and attendant regulations, property internal controls, policies and procedures
  • Insuring that the slot team, the property is meeting all goals as it relates to customer service
  • Explain game paytables and jackpot payouts
  • Perform software conversions and slot machine moves as directed by the Slot Operations Manager or the Assistant Slot Manager
  • Maintain slot tech shop inventory and order parts/supplies
  • Provide training and guidance to Slot Technicians
  • Assist Slot Floor personnel when needed and requested by Slot Supervisors
  • Meet attendance guidelines of the job and adhere to the regulatory, department and company policies
  • Replaces parts and circuit boards which have caused malfunctions
Qualifications for slot technician
  • Perform software conversions and slot machine moves as directed by the Slot Technical Manager
  • Capable of effectively maintaining and cleaning gaming equipment on the slot floor, machines, signs, cash machines
  • Requires the use of radio, calculator, computer and telephone
  • Two (2) years of experience in slots or a related field or graduate from slot repair school or similar course of study strongly preferred
  • Must acquire all necessary skills for Slot Performance Supervisor in which successful completion of Superlap is preferred
  • One (1) year of experience in slots or a related field or graduate from slot repair school or similar course of study strongly preferred
5

Slot Technician Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of slot technician. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for slot technician
  • Provide a high level of customer service to guests and team members
  • Performs corrective maintenance on slot machines, equipment, hardware and peripheral attachments
  • Performs maintenance and repair functions to electrical/electronic faults, all components, devices and peripherals related to slot machines up to the printed circuit board level
  • Inspects slot machines for payouts
  • Troubleshoots and repairs electronic parts to the component level
  • Participates in the installation and removal of all slot machines
  • Upgrades software
  • Reports to the Slot Tech Supervisor and Slot Chief Technician and in the absence of the Chief Technician reports to the Slot Shift Manager
  • Performs comprehensive electronic circuit board repairs
  • Performs all aspects of monitor/CTR/LCD repair
Qualifications for slot technician
  • Minimum of five years of experience as a Slot Technician
  • Preferred minimum of two years of experience as a Slot Technician
  • Must be able to communicate effectively with clients, employees, and members of management in English, specific to position duties and responsibilities
  • Frequently lifting, carrying, calibrating equipment (max
  • Ability to communicate effectively at all times with customer, all levels of employees
  • Must be able to carry, bend, climb, squat, and lift up to 50 pounds, and push/pull up to 125 pounds so as to be able to reach all areas of machines in need of repair and move machines around work area as needed

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