Administration Representative Job Description

Administration Representative Job Description

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Administration representative provides inputs for VAT audit and completion of sales tax assessment collect required documentation from dealers, customers and head office, manage matters related to excise tax in order to ensure compliance with tax requirements.

Administration Representative Duties & Responsibilities

To write an effective administration representative job description, begin by listing detailed duties, responsibilities and expectations. We have included administration representative job description templates that you can modify and use.

Sample responsibilities for this position include:

Understand and implement all regulatory requirements including corporate standards for all backgrounds
Communicating with internal groups such as accounting, operations, legal and compliance with respect to transaction processing, billing
Utilizes computer applications to access account information and reference materials
Make recommendations for improved governance and best practice based on good understanding of internal and external clients and expert knowledge of relationships
Take ownership for & documenting of client queries on behalf of FTS and monitor PA e-mail responses to ensure inquiries are resolved including those directed to other departments
Assist staff in resolving complex/unique inquiries and take appropriate action to escalate unresolved issues
System/account validation and maintenance oversight
Daily/Monthly Review of performance
Identify proper resources and guide staff to meet priorities and service demands
Ensure errors are reported, rectified and reimbursed timely and appropriately monitoring error trends to identify gaps to reduce risk

Administration Representative Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Administration Representative

List any licenses or certifications required by the position: HR

Education for Administration Representative

Typically a job would require a certain level of education.

Employers hiring for the administration representative job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Associates, Business, Communication, Accounting, Nursing, Medical Terminology, Finance, English, Human Resources

Skills for Administration Representative

Desired skills for administration representative include:

Tape management systems
HR concepts and terminology
Annuity contracts and income tax applications
Income tax applications and consequences
Life insurance products
Regulatory requirements
With the ability to analyze and understand complex contract requirements
Components of an NAV
Mutual fund products
AML/KYC compliance for US and Cayman

Desired experience for administration representative includes:

Take ownership of assigned portfolios on behalf of FTS and monitor daily e-mails to ensure all inquiries are responded with accurate and timely resolution/service to end clients
Drive for solutions by proactively trouble shooting along with collaboration with other various key individuals/groups globally
Maintenance of the Global Account Database
Advise portfolio managers and cash management team of any cash movements in client accounts on a timely basis
Assist with research and resolution of multi purse participant escalations
Specific tasks include answering employer calls and emails inquiring about the setup process, procedures, current status ongoing support

Administration Representative Examples

1

Administration Representative Job Description

Job Description Example
Our innovative and growing company is looking for an administration representative. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for administration representative
  • Entering employer information into the Employer setup access database
  • Research and resolve participant escalations regarding their accounts on multiple data bases
  • Processes incoming annuity administration requests which may include partial and full withdrawals, beneficiary and ownership changes, questions regarding complex contract provisions or values, annuitization quotes and illustrations
  • Calculates taxable implications of financial transactions and reporting as needed to comply with state and federal regulations
  • Print, sign and notarize all vehicle order related paperwork (MCO, bill of sale, power of attorney, ) through VAPR while checking for accuracy, distribute to VACs for L&T and ship paperwork and plates to intended recipients
  • Coordinate with groups, customers and vendors during the quoting and move process of the Transportation program through Service Now
  • Deliver a consistent high level of customer service to internal and external customers and contacts while developing and maintaining strong Group, team and vendor relationships
  • Print, review, update order status in NVA Backlog system and create files for new vehicle orders
  • Assist with dealer follow up and updating Edge including payment to dealer for Courtesy Delivery and stock purchases, temp tag management and various other duties
  • Run department reporting and monitor results to ensure accuracy
Qualifications for administration representative
  • Proficiency in math, data entry, typing, spelling and grammar, for whichtest are required
  • Ability to diagnose, analyze and solve a variety of quantitative and qualitative
  • Previous cash handling/ basic accounting experience
  • Schedule flexibility due to business demands
  • Minimum one year administrative experience in an office environment
  • Numerate - you will be required to carry out pension calculations
2

Administration Representative Job Description

Job Description Example
Our growing company is looking to fill the role of administration representative. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for administration representative
  • Backgrounds regulations to include company policy, CFR 1544, security directives, and division specific work rules
  • Support numerous departmental and governmental audits
  • Case management review of candidate background including education, employment, criminal history
  • Responsible for timely communication of results with managers, staffing representatives, business partners
  • Assist business partners with collection and accuracy of on-boarding documents (including close partnership with Recruiting)
  • Partner with third-party pre-employment screening company to collectively manage workload, ensure expectations are met, handle escalations
  • Issue clearances and verbally communicate denials with business partners
  • Analyze and update employee information in MTB/PS, Taleo and STAR
  • Meet all deadlines and communicate irregularities immediately
  • Coordinate with team to ensure coverage at all times
Qualifications for administration representative
  • Requires the ability to think strategically
  • Must work well with peers and senior leadership in a team oriented, and establish new cooperative working relationships
  • Hiring authority support and provide subject matter expertise to managers/current employees
  • Support all HR Administration special projects and audits
  • Understanding HRIS
  • A minimum 1 to 2 years' HR administrative experience
3

Administration Representative Job Description

Job Description Example
Our company is searching for experienced candidates for the position of administration representative. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for administration representative
  • Identify and capitalize on opportunities to generate additional revenue from your clients
  • Answers phones and greets customers using excellent guest relation techniques to promote positive image of the department and organization
  • Communicates appointment schedule changes and works with all parties to schedule stat or work-in appointments
  • Retrieves and processes electronic orders
  • Answer incoming support care calls while managing a queue of Siebel cases, meeting goals for both
  • Process supply orders, call tags, renewals, credits and customer requests in a timely, accurate manner
  • Consistently meet department goal of closing 6 cases per hour (45 cases per day)
  • Manage a queue within Siebel of requests and ensure a resolution is identified while meeting or exceeding turnaround time goals
  • Respond to all emails and voicemails in a professional, timely manner
  • Take ownership of requests and follow-thru until a satisfactory resolution is reached
Qualifications for administration representative
  • Minimum of 3 years’ experience in data entry or data processing in a Human Resources environment
  • Experience with PeopleSoft HR suite or equivalent HR-ERP
  • Aptitude for using technology
  • Previous experience in patient accounting, medical billing, & medical terminology
  • 3 years Previous experience in hospital or physician
  • Minimum three years of financial services experience in middle and/or back office operations
4

Administration Representative Job Description

Job Description Example
Our company is growing rapidly and is looking for an administration representative. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for administration representative
  • Comply with any necessary overtime requirements, which will be based on the needs of the business and scheduled in advance
  • Identify and capitalise on opportunities to generate additional revenue from your clients
  • Research and resolve enrollment, eligibility and billing discrepancies on premium invoices
  • Educate customers on payment options, billing information, payment addresses, invoice due dates and clarify information contained on premium invoices and electronic services
  • Contact external customers regarding outstanding balances and required payments
  • Reconcile discrepancies identified within customer invoices and ensure aging balances on accounts are being resolved in a timely manner
  • Review rates from the Underwriting, Sales and Implementation departments to ensure accuracy before entering rates into applicable systems
  • Monitor customer account balances through researching, generating data queries and creating reports such as member audits and bills issued vs
  • Coordinate with internal partners to validate and process rates and contract information to ensure they are updated accurately
  • Utilize multiple reports to research, resolve, and ensure the accuracy of enrollment eligibility
Qualifications for administration representative
  • Deep understanding of the pension industry
  • Financial rules and regulations
  • ERISA Knowledge
  • Compliance and compliance testing knowledge
  • ASPA designation a plus
  • Willing to accept a salary of $32,000-$35,000 annually
5

Administration Representative Job Description

Job Description Example
Our growing company is looking to fill the role of administration representative. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for administration representative
  • Ability to remain focused and productive with changing priorities and repetitive tasks
  • Produce initial drafts and reviews of regulatory filings (prospectuses, Form N-CSR)
  • Serve as a client contact for matters relating to the regulatory structure under which a mutual fund is organized
  • Prepare and coordinate quarterly board meetings materials and the filing of annual updates of fund registration statements and various other regulatory filings
  • Responsible for the full payroll cycle of UK monthly payroll using ADP Freedom and Workday HRIS
  • Comply with all HMRC and Company monthly reporting and reconciliation requirements, internal/external compliance and audit requirements, partnering with Finance as necessary
  • Manage year end processes including P11D
  • Partner with external third party for non-UK payroll activities
  • Respond to general employee and manager payroll, benefits & compensation queries as a first point of contact and all corresponding documentation
  • Manage compensation and benefits including ensuring all employees have a clear understanding of their benefit provision, submission of monthly data to benefit providers, financial reconciliations
Qualifications for administration representative
  • Must be computer proficient and develop Excel spreadsheets and Word correspondence as needed
  • Must present a professional image at all times, especially via email and telephone contact
  • Maintain the Customer Care Database (CRM) and communicate issues/improvements with the programmers and the Customer Care team
  • Execute projects in CRM relating to renewals, contracts, contact outreach lists, MW tracking, and various other things as depicted by the departmental needs
  • Utilize a mass-email system to communicate with customers
  • Update the Act! Database with correct customer statuses

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