Benefits Coordinator Job Description

Benefits Coordinator Job Description

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Benefits coordinator provides assistance with federal legislative issues including but not limited to Cobra/HIPAA, FMLA, Change in Status, ERISA, Section 125 and other IRS/DOL guidelines;.

Benefits Coordinator Duties & Responsibilities

To write an effective benefits coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included benefits coordinator job description templates that you can modify and use.

Sample responsibilities for this position include:

Process benefits-related transactions including enrollments, changes, terminations and COBRA
Counsel eligible staff members and their supervisors and confirm eligibility for FMLA leave, critical dates, deadlines
Assist with receipt and processing of workers’ compensation, FMLA, short-term and long-term disability claims
Function as liaison with third party vendor for COBRA and mandatory notifications
Perform or assist with compliance tasks and record keeping including but not limited to local ordinances, Federal and State Labor Law postings, communication and documentation requirements, Discrimination Testing, legal requirements and government reporting regulations, and benefit plan audit and compliance
Assisting Benefits Manager in Health and Retirement Benefits with planning and employee education other issues as necessary
Processing benefits forms
Serve as liaison between HR/payroll and third party administrator for processing of disability requests
Maintaining data integrity while entering new information and changes into multiple systems
Assigning and administering employee refunds/collecting premiums as appropriate

Benefits Coordinator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Benefits Coordinator

List any licenses or certifications required by the position: PHR, CPR, BLS, AHA, SPHR, SHRM, CEBS, SOCRA, ACRP, D.O.T

Education for Benefits Coordinator

Typically a job would require a certain level of education.

Employers hiring for the benefits coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Human Resources, Education, General Education, Business, Business/Administration, Associates, Administration, Accounting, Health, Finance

Skills for Benefits Coordinator

Desired skills for benefits coordinator include:

Microsoft and QSI software applications
COBRA
FMLA
HIPAA
ADA
Dental operations
ERISA
Federal
Excel
Section 125

Desired experience for benefits coordinator includes:

Overseeing and identifying claim issues by working with employee(s) and insurance companies
Performing additional duties as assigned by the Benefits Manager
Monitor staff members' eligibility for benefits programs, particularly as employment status changes
Update, organize and maintain benefits related information including summary plan descriptions, provider directories and marketing materials
Answer benefits-related questions and resolve problems as they arise such as unpaid claims
Coordinate open enrollment meetings, wellness fairs and other benefit related events

Benefits Coordinator Examples

1

Benefits Coordinator Job Description

Job Description Example
Our company is looking for a benefits coordinator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for benefits coordinator
  • Audit and/or reconcile invoices from benefits providers and submit to Director of Human Resources for approval
  • Collaborate with Director on open enrollment planning and coordination, marketing efforts, research into new benefits, cost saving strategies, and other objectives that enhance the effectiveness of benefits programs
  • Collaborate with Employment Coordinators on new hire processes ensuring that employment paperwork, compliance documents and orientation notifications are completed
  • Generate and distribute routine and ad hoc reports from the HRIS
  • Assist at new staff and volunteer orientations and other HR related trainings
  • Administer health and welfare plans for US and Canadian stores, in conjunction with vendors
  • Handle all department billing and check requests
  • Manage and coordinate annual flu shot clinics for Home Office, Gap DC Campus and Reno DC campus
  • Lead Benefits portion of new hire Orientation weekly for Home Office
  • Answer general Benefits and Employment Administration questions via email and telephone
Qualifications for benefits coordinator
  • Run monthly, bi-monthly and quarterly reports for departments
  • Run routine audits as needed
  • Help organize communication and packets for all open enrollments (I.e., Health and 401(k))
  • Assist with faxing, scanning, mailing, ordering supplies, and other administrative tasks
  • Assist with ad hoc projects as assigned by managers
  • Experience with ADP/Enterprise and ADP Reporting is a plus
2

Benefits Coordinator Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of benefits coordinator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for benefits coordinator
  • Employees who work for the company for 25+ years are eligible for a Lifetime ski/ride pass
  • Maintain accurate records of all earnings, deductions, statistics, for each Team Member and preparation of reports on this data
  • Preparation of month end billings and reporting
  • Benefit Payments
  • Process enrollment, termination, and changes in benefits portal for participants in all benefit plans
  • Coordinate open benefits enrollment process (annually in July)
  • Ensure required healthcare documents are posted and available for employees (i.e., SPD's, benefit forms)
  • Work directly with employees to answer questions regarding their benefits
  • Process, document, review and qualify leaves of absence requests company-wide (medical, work-related, personal)
  • Collaborate with payroll in generating change reports and in reviewing payroll reports for accuracy
Qualifications for benefits coordinator
  • Act as the employer's representative with the insurer
  • Manage the « Benefits – Avantages Sociaux » and « Pension – Retraite» mailboxes related information found on the intranet
  • Peoplesoft HRMS experience (preferred)
  • Coordinate and respond to employee questions related to this data and assist with the management of global benefit mailboxes
  • Prepare and facilitate the timely payment of benefit related invoices and maintain the data recording
  • Develop and maintain good relationships with employees, other groups within HR
3

Benefits Coordinator Job Description

Job Description Example
Our growing company is hiring for a benefits coordinator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for benefits coordinator
  • Deliver benefits presentation to new hires
  • Audit carriers' bills and correct, as required
  • Serve as backup for tracking workplace injuries and the preparation of the OSHA 300 log
  • Assist and support the administration of open enrollment
  • Responsible for processing and administering faculty billing
  • Manage and maintain benefit information in Colleague
  • Generate statistical reports integral to benefits programs (i.e, census requests, benefit participants)
  • Field benefits-related employee inquiries
  • Handle benefits-related administrative tasks
  • Oversee monthly insurance bills (i.e, running reports, auditing bills)
Qualifications for benefits coordinator
  • A minimum of 1+ years of benefits administration experience
  • Demonstrate a high level of accuracy
  • Conduct benefits presentation for new hire orientation
  • Responsible for coordination of employee benefits and 401(k) programs
  • Research and respond to employee questions regarding benefit programs, eligibility, claims resolution, payroll deductions
  • Track and audit HR data in online Benefit database and HR/Payroll systems
4

Benefits Coordinator Job Description

Job Description Example
Our company is growing rapidly and is looking for a benefits coordinator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for benefits coordinator
  • Prepare reports for benefit broker, insurance carriers
  • Assists in planning and execution of Annual Enrollment process
  • Assist with preparation for multiple Health Fairs and Flu Shots
  • Responsible for timely processing of invoicing and funding for benefit programs
  • Perform various forms of verification request
  • Assist employees with EAP questions, where to find application and how to complete properly
  • Review tuition applications
  • Work with Payroll/HRIS/Leave Specialist to complete documents
  • Review assigned reports
  • Working with other departments, process and report on misc
Qualifications for benefits coordinator
  • Experience working with the administration of benefit plans, particularly with a company similar in size to PPG
  • Processing 401(k) Requests
  • Supporting annual and ad hoc benefits projects, as necessary
  • Processing monthly employee benefit billing by generating billing reports from internal and external systems and generating check requests
  • Respond into employee benefit inquiries, contacting vendors as required to resolve moderately complex issues, but referring complex issues to next higher level
  • Proficiency with human resources or finance systems
5

Benefits Coordinator Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of benefits coordinator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for benefits coordinator
  • Processes file monthly from HRIS system into master spreadsheet showing all individuals on leave.Mails notification and payment coupons to employees
  • Provide a high level of customer service support when handling customers' questions in respect to defined benefit pension and/or health and welfare plans
  • Build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations (responding in a respectful, accurate, timely manner, consistently meeting commitments)
  • Analyze client's plan documents, amendments or online knowledge base tools
  • Document complete and accurate call/case notes
  • Respond professionally to customer inquiries or complaints received via phone, email or other communication channels
  • Demonstrate ability to maintain a professional and positive attitude to
  • Possess a cooperative and positive attitude towards customers, internal contacts and team members
  • Coordination with benefit vendors and third party administrators
  • Making recommendations for the best plan options by working with vendors
Qualifications for benefits coordinator
  • Excellent ability to communicate effectively in English within a customer service setting, including verbal and written communication skills
  • Ability to quickly assess current state issues and formulate a response or resolution using analytical and problem solving skills
  • Ability to maintain diplomacy and tact while dealing with escalated callers
  • We want a positive and trainable team player
  • Ability to work in a team and multi-tasked environment
  • Bachelor's Degree in any related field OR 4+ years of direct experience needed in place of degree

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