Transportation Dispatcher Resume Samples

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N Johns

Nona

Johns

872 Hoeger Lights

Detroit

+1 (555) 312 2899

872 Hoeger Lights

Detroit

Phone

p +1 (555) 312 2899

Experience Experience

Phoenix, AZ

Transportation Dispatcher

Phoenix, AZ

Harber Inc

Phoenix, AZ

Transportation Dispatcher

Responsibilities include: training employees, planning, assigning and directing work, appraising performance, addressing complaints and resolving problems
Assists with scheduling of workflow for drivers
Works directly with clients, providing excellent customer service when responding to customer inquiries
Project a friendly, professional, and cordial demeanor to all potential and existing guests, co-workers and management
Developing and maintaining tools to manage carrier base
Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries
Provide excellent service consistent with the property's core service standards and brand attributes

Dallas, TX

Domestic Transportation Dispatcher

Dallas, TX

Macejkovic, Buckridge and Witting

Dallas, TX

Domestic Transportation Dispatcher

Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary
Promote compliance in diligently following all company policies and regulations and performing the task at hand with oustanding integrity and pride
Interact with our approved service providers in arranging local and Domestic truck shipments, meeting customer service standards
Contribute to maintain good relationships with suppliers
Meet compliance at all times to regulations internal and external in accordance with government regulations
Understand department process flow, and looking for best practices to improve operational efficiency and productivity
Meet KPI standards in accordance with the Company’s procedures

present

San Francisco, CA

Transportation Operations Dispatcher rd Shift Am-am

San Francisco, CA

Luettgen-Thompson

present

San Francisco, CA

Transportation Operations Dispatcher rd Shift Am-am

present

Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles
Create and maximize capacity by ensuring productive use of all assets, equipment and drivers
Perform other job-related duties as assigned
Prepare, update and dispense the daily route schedule
Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations
Ensure route completion via the driver check-in process
Actively participate in the Company’s ReSOP program

Education Education

Bachelor’s Degree

Howard University

Bachelor’s Degree

Skills Skills

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance
Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions
Computer skills including good working knowledge of Microsoft Office
Effective time management skills with a good attention to detail
Knowledge of the restaurant or food industries would be an advantage
Property Features/Services: Knowledge of services, amenities, hours of operation, property layout, and activities offered by property
Excellent customer service and communication skills to support and build relationships with customers, drivers and members of the team
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
Observe and document the overall quality of Pre/Post trip inspections
Ability to work a flexible schedule including extended hours, weekends, and holidays

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Transportation Dispatcher Resume Examples & Samples

Answer multiple phone lines, taking and inputting reservations,
Dispatch chauffeurs, track transports, maintain chauffeur rotations, track airline flights, clear transports, via effective radio communication
Maintain an accurate record of their assigned limousine activities
Maintain complete knowledge of and comply with all departmental policies, procedures, and standards
Respond to guest complaints and concerns, however, notifies management of issues beyond their scope of authority
Protect and utilize Hotel assets in a responsible and professional manner
Maintain the highest level of strict confidentiality and professionalism
Provide a vast array of guest information services throughout the Maryland, Virginia, DC area, special events, meetings, etc. to respond to guest inquiries accurately
Ensure Hotel property and equipment is properly used and maintained; submit requests to repair/replace equipment as needed
Provide excellent service consistent with the property's core service standards and brand attributes
Project a friendly, professional, and cordial demeanor to all potential and existing guests, co-workers and management
Other job-related duties as required
Minimum (2) years of experience in dispatch or call center environment
Effectively communicate in English, in both written and oral forms
Interpersonal Skills: The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors. This includes being cooperative, approachable, and taking time to listen to and address others’ questions or concerns; treating others with kindness, respect, and dignity; and expressing empathy and compassion when dealing with the needs and problems of others
Initiative: The ability and willingness to take independent action and complete job tasks without being instructed to complete them. This includes the ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
Problem Solving: The ability to define, diagnose, and resolve problems. This includes seeking, logically examining, and interpreting information from different sources to determine a problem’s cause and developing a course of action to resolve the problem and to prevent its reoccurrence
Integrity and Company Policies: The ability and willingness to uphold ethical standards and comply with all state and federal laws and company policies and procedures. This includes maintaining confidentiality of all sensitive and proprietary information and avoiding conflict of interest situation

Transportation Dispatcher Resume Examples & Samples

Manage a high volume of incoming calls and respond appropriately to plants and customers
Tracking goals
Retrieve Driver/HOS information using the Dispatch System
Communication with truck drivers, as well as internal and external customers
Make decisions regarding coverage for breakdowns and delays
Effectively manage customer add-ons
Coordination of replacement driver for driver call offs
Create and distribute the driver schedule daily
Willingness to work additional hours to cover vacations, as well as flexibility to cross train for multiple positions

Transportation Dispatcher Resume Examples & Samples

Coordinate and process daily as well as special transportation events
Communicate needs as needed within this context
Direct and coordinate field transportation operations as directed by Dispatch Assistant Manager or as needed
Respond appropriately to needs communicated via radio and land-lines
Monitor and document departmental personnel with respect to process and procedures involving, but not limited to: radio calls and proper procedures, proper driver check-in and check-out / punctuality procedures, proper reporting procedures, proper notification of random and reasonable suspicion drug / alcohol test procedures
Work closely with all other transportation departments to ensure efficient and timely service for guests
Be first response for emergencies. Act as communication hub for management and staff during any emergencies
Data entry as required—including but not limited to all ridership data
Employee will have no less than 1 performance review per season to include an evaluation of performance standards as they relate to work instructions addressing their department’s environmental aspects. Employee will be aware of environmental objectives and targets within their department and how the objectives and targets affect their job performance

Dispatcher for Patient Transportation Resume Examples & Samples

Receives and prioritizes a high volume of requests, dispatches staff in an efficient and timely manner as needed based on departmental guidelines and procedures. Utilizes problem solving skills and shows initiative to ensure that service goals are met
Acts as the Command Center for facility-wide support service dispatching. Utilizes information received from healthcare staff and other departments to balance needs with available resources. Logs and tracks requests in software systems to assure they are assigned and covered
May coordinate the maintenance of wireless communication devices, which may include, but is not limited to, pagers and two-way radios

Transportation Dispatcher Resume Examples & Samples

Distribute flight assignments to drivers based on E.T.A. of aircraft
Developing job assignments for aircraft servicing personnel
Tracking activities of aircraft servicing personnel through a two-way radio and use of routing Inflight system
Assists with scheduling of workflow for drivers
Monitor kitchen to meet Kitchen Departure Time (KDT) for all Flights
Log all shortages, uplifts and documents all catering irregularities which could contribute to delay situations
Monitor swaps and follow through
Provide vacation relief for all Tower/Transportation positions within Chelsea as needed
Basic math skills
Attention to detail while communicating aircraft changes and catering problems to Ramp lead/Tower agent
Solid overall knowledge of Chelsea operation and United Airlines aircraft routing system
Good customer service and organizational skills
Familiar with airline time schedules
Must be able to work under time constraints
Knowledge of Flight Information Display screen (FIDS), Inflight system, dispatch radio and Shares
Must be able to walk and stand for entire shift
Physical demands of work day
Must have a valid driver's license (suspended, expired, revoked or denied are not considered valid)

Domestic Transportation Dispatcher Resume Examples & Samples

Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary
Promote compliance in diligently following all company policies and regulations and performing the task at hand with oustanding integrity and pride
Interact with our approved service providers in arranging local and Domestic truck shipments, meeting customer service standards
Contribute to maintain good relationships with suppliers
Meet compliance at all times to regulations internal and external in accordance with government regulations
Network communications, timely responses to emails and requests (internal and external)
Ability to multi task, problem solve and respond rapidly
Optimize all pick up and deliveries leveraging dedicated assets and local vendor resources to provide lowest cost model for service requested
In market knowledge of traffic patterns, industrial parks in S. Florida
Ability to cost out local moves - need to understand costs and be able to provide pricing
Hours of operation from 06:00 in order for early truck dispatch
Knowledge of White glove moves, a plus
Good computer skills (Excel, Word)

Dispatcher Transportation Facility Resume Examples & Samples

Excellent negotiation skills
Good computer skills, specifically knowledge of TMS software, preferably Oracle, Microsoft Office and mileage software
Skills in operation and use of a calculator, phone, and fax
Base knowledge of DOT regulations preferred
3-5 years job-related work experience required
Prior experience with managing refrigerated freight preferred

Transportation Dispatcher Resume Examples & Samples

Taking ownership on projects
Developing and maintaining tools to manage carrier base
Increasing performance levels
Providing various reports at month end, quarter end, and when requested
Successfully navigate and manage SAP, WMS, or TMS systems
Maintaining Excel formulas, pivot tables, and macros

Transportation Operations Dispatcher rd Shift Am-am Resume Examples & Samples

Assign loads to drivers based on designated routes and driver location
Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations
Courteously interact with customers, as required

Transportation Dispatcher Resume Examples & Samples

Prepares driver scheduling and updates daily schedules
Strong knowledge of applicable Bakco functions and RF systems
Understanding of procedures in other areas of the warehouse for a more global understanding of all processes

Transportation Dispatcher Resume Examples & Samples

Develop a positive rapport with Drivers and company supervisors
Must be able to determine travel time to jobs and best plant location to service jobs
To perform this job successfully, an individual should be able to type and use keyboards accurately and have knowledge of Database software (Command Alkon); Internet software; Order processing systems; Spreadsheet software and Word Processing software
Ability to read and comprehend instructions, correspondence, and memos
Ability to write clearly and effectively

Transportation Dispatcher Resume Examples & Samples

Insure the overall safety of transportation personnel and the general public
Must be customer service oriented, both internally and externally
Maintain professional demeanor in stressful conditions
Be able and willing to work flexible hours including overtime as job needs arise
Observe and advise start up and shut down times. On the job and in the yard
Observe and advise cycle times and load/tonnage counts
Observe and document the overall quality of Pre/Post trip inspections
Coordinate with Dispatcher on load times and observe and document results
Coordinate with dispatcher the training of new drivers through training program
Communicate with project supervisor and Lead driver to insure safety and production
Be able and willing to fill in as needed on the job, I.E. Truck Driver, loader operator, etc
Observe and advise overall employee safety engagement, (PPE, TRACK, GOAL, etc.)
Observe and inspect Trucking routs, Eliminate, correct or communicate hazards to all personnel involved
Report to Manager all Safety, Personnel and Project concerns
High school diploma or general education degree (GED) required. Three to five years of related experience; or an equivalent of education and experience will be accepted
Have a Class “A” CDL, and current Medical Card
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one on one and small group situations to customers, clients and other employees of the organization
To perform this job successfully, an individual should be able to type and use keyboards accurately and have knowledge of Database software. A working knowledge of Microsoft Office is preferred

Transportation Dispatcher Resume Examples & Samples

Provides direction too a staff of up to 25 people and carries out responsibilities in accordance with the organization's policies and applicable OSHA and DOT regulations
Responsibilities include: training employees, planning, assigning and directing work, appraising performance, addressing complaints and resolving problems
Associate’s degree or equivalent 3 years office and supervisory experience
A thorough knowledge of warehousing principles, practices and procedures is required
A minimum of 3 years of progressive warehouse experience is required
Excellent written, verbal, interpersonal, and presentation skills are required
Organization and time management skills, detail oriented, able to prioritize in a multi-tasking environment and ability to work under pressure and adhere to deadlines
Oversees and is responsible for complete and accurate loading process of material going out for delivery
Provides leadership, motivation and education for personnel directly involved with delivery operations

Domestic Transportation Dispatcher Resume Examples & Samples

Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride
In-market knowledge of traffic patterns, industrial parks in the San Francisco Bay Area
Good computer skills (Excel, Word, etc.)

Transportation Dispatcher Resume Examples & Samples

The Dispatcher is the first contact with the Driver, maintains constant communication by telephone with the Drivers; he/she is the responsible for reporting transit accidents or incidents; any vehicles malfunctioning, Driver misconduct, or any other incident
Enforces timely pick up by Drivers making the correct decision for patients to get to their destination appointments on time, and when they have finished, returning them as soon as possible to their homes
Makes a considerable emphasis on the Daily Transportation schedule, in order to avoid unnecessary overtime by the Drivers
Serves as a liaison officer for the transferring trips to outside sources as needed. Informs the Supervisor of any incident or delays with patients for its proper investigation
You must be flexible to be available for any shift that occurs between the hours of 7:00 AM - 6:00 PM Monday – Friday. Shifts can vary depending on daily work flow
Bi-lingual English/Spanish - must be able to speak, read and write in both languages without limitations or assistance
Ability to work with individuals from diverse cultural levels, ethnic and age group
Considerable emphasis on customer service excellence
Ability to work in a fast-paced and stressful environment, without loss of patience and be able to keep a positive attitude
Efficiently operate a computer and the needed software to handle the Transportation Programs and other related online software (e.g. GPS, routing system, MS Office ) with appropriate training
Prior work experience using transportation routing systems

Transportation Dispatcher Resume Examples & Samples

Field external customer calls
Prepare all driver routes, including related paperwork
Coordinate with sales on set-up and delivery for customers
Communicate volumes, driver schedules, fleet usage and special handling requests
Manage a large customer account database
A post-secondary education and/or 3 to 5 years’ experience working in transportation, logistics, dispatch or related function
Excellent customer service and communication skills to support and build relationships with customers, drivers and members of the team
Good problem solving and creative thinking skills
Effective time management skills with a good attention to detail
Computer skills including good working knowledge of Microsoft Office
Knowledge of the restaurant or food industries would be an advantage

Transportation Dispatcher Resume Examples & Samples

Act as a communication liaison through the two-way truck radio system and answer incoming phone calls from drivers on the road
Collaborate with management to modify daily routes to accommodate the needs of customers
Develop delivery routes and maintain contact with drivers throughout the day
Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes
Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries

Transportation Dispatcher Resume Examples & Samples

Works directly with clients, providing excellent customer service when responding to customer inquiries
Works with a team to ensure that all drivers are running on time for scheduled pick ups, being able to quickly problem solve when an issue arises
Uses computer system to adjust and retrieve scheduled information
Willing to drive, when needed
Willingness to upgrade license to a Class B, after training period
Open availability, including graveyard is a major PLUS!

Transportation Dispatcher Resume Examples & Samples

Plans all daily delivery activity for all carriers and drivers within specific RaceTrac and RaceWay markets
Serves as first point of contact for communication and problem solving with truck drivers to help facilitate fuel delivery to all RaceTrac and RaceWay markets
Manages store fuel inventory levels to prevent fuel run-outs
Monitors water level in store tanks and dispatches vendors to resolve issues
Ensures that carriers have the correct loading information at terminals
Serves as a liaison between stores and the Store Support Center to relay potential problems with fuel deliveries
Schedules fuel tank pump-outs when needed
Ensures contracts and deals are fulfilled
Coordinates with fuel
Bachelor’s degree from an accredited college or university, preferred
1-3 years professional experience, business or logistics preferred
Experience in GPS tracking software is a plus

Transportation Dispatcher Resume Examples & Samples

Creates, reviews and posts shipment orders, verifying destination and load contents. Completes shipment orders as required in an accurate manner. Schedules drivers and tenders all loads, Spring hauls, Grocery, Branches and Transport support functions
Review and perform random checks of driver’s daily logbook as required by the Department of Transportation
Reviews drivers daily vehicle condition report indicating any repairs required. Informs manager, supervisor and/or Safety Coordinate / Fleet of any repairs that may be required prior to putting equipment in service
Review and perform random compliance checks on IFTA required Federal reporting
Ensure all Transport drivers are in compliance with all DOT mandated regulations
Confirm and update all Transport driver efficiency and daily department earned reports
Monitor and update all Transport KPI’s
Reports any and all accidents or damage to his/her Manager, Supervisor and Safety Cord immediately or as soon as it is safe to do so
Support Load Center on after hours support by providing warehouses and carriers with direction
Exceptional Work Ethic / Dependability
Organizational skills and detail-oriented
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook and Access), SAP experience a plus!
Previous experience in the Transportation Industry required
Ideal candidate must have the ability to work in a fast paced environment, multi-task successfully, manage document flow, and communicate at all levels both internally and externally