Emergency Dispatcher Resume Samples

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D Casper

Domenic

Casper

32345 Alessia Underpass

Houston

+1 (555) 582 0234

32345 Alessia Underpass

Houston

Phone

p +1 (555) 582 0234

Experience Experience

Houston, TX

Emergency Dispatcher

Houston, TX

Sauer and Sons

Houston, TX

Emergency Dispatcher

Perform interface functions between Shell and the external agencies during a site-wide emergency
Perform after hour call-outs for personnel
A dispatch position at the Shell Scotford facility offers dedicated services associated with Emergency Response Dispatching
Serve as the Emergency contact for Pipelines and Sherwood Marketing Terminal
Monitor all CCTV cameras and access control alarms
Receiving emergency calls and obtaining information regarding the emergencies
Prioritize calls for service and manpower allocation

New York, NY

Emergency Services Dispatcher

New York, NY

Schroeder Group

New York, NY

Emergency Services Dispatcher

Provide pre-arrival medical instructions during medical emergencies including CPR, obstructed airway, bleeding, stroke, diabetic issues, childbirth, etc
Enter data into computer regarding emergency and non-emergency calls for service, criminal complaints, and service calls
May train and direct student or temporary employees; may participate in training new employees
Monitor 16 radio channels including 3 on campus for fire prevention, Campus Environment & Operations, and Residence Services Security
Prepare documents for criminal proceedings including but not limited to: criminal complaints, commitments to county jail, and bonds
Operate Emergency Mass Notification System equipment and tornado sirens
Conduct a variety of queries (including but not limited to: vehicle registration, drivers license, criminal history, and local records checks) and compiles reports from computer files

present

Chicago, IL

Emergency Medical Technician / Dispatcher P&F

Chicago, IL

Hoppe, Gerlach and Swift

present

Chicago, IL

Emergency Medical Technician / Dispatcher P&F

present

Establish and maintain tactful, courteous, and effective working relationships with those contacted in the course of work, including the general public
Work in a team-based environment and achieve common goals
Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety
Updates computer files and performs other clerical functions and tasks as directed
Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines
Perform with a high standard of customer service, professional conduct, and civic responsibility
Work in a highly structured environment where all communications are recorded or documented and reviewed as public record

Education Education

Bachelor’s Degree

Baylor University

Bachelor’s Degree

Skills Skills

Knowledge of Emergency Dispatching Services
Knowledge of the Operation and Equipment in a Dispatching Organization
Perform basic mathematics (e.g. add, subtract, multiply, and divide whole numbers, fractions, and decimals, and to calculate percentages)
Make sound decisions using all available information
Ability to interpret, analyze and elicit information, determine appropriate action(s) and give verbal and written instructions
Recognize threatening and unusual conditions and take appropriate actions
Speak clearly and concisely over the radio and telephone
Operate two-way radio and telephone equipment
Simultaneously attend and respond to competing auditory messages
Multi-tasking in a controlled, effective manner while working under stress

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Emergency Medical Dispatcher Resume Examples & Samples

High graduation or equivalent
2 years full-time employment or military service, including minimum of 9 months as emergency services communicator/dispatcher
Ability to collect pertinent information from callers and disseminate that information responding units or agencies
Maintain CAD records of all responses and services provided by EMS
Provide pre-arrival emergency medical instructions when needed
Ability to multi-task and work cooperatively with others

Emergency Dispatcher Resume Examples & Samples

A dispatch position at the Shell Scotford facility offers dedicated services associated with Emergency Response Dispatching
Receiving emergency calls and obtaining information regarding the emergencies
Dispatching the appropriate emergency service to the location of the incident
Transmit necessary information to field personnel via radio or telephone communication systems
Perform interface functions between Shell and the external agencies during a site-wide emergency
Have knowledge of the standard radio and telephone communications receiving and transmitting equipment
Analyze situations quickly and make sound decisions in emergency and routine situations
Work in a fast-paced environment and be able to work under pressure
Possess good hearing and vision (including color vision) appropriate for call-taking/dispatching functions
Demonstrated an excellent attendance record
Site radio systems
Emergency Siren System

Emergency Medical Dispatcher Resume Examples & Samples

Allocates EMS resources properly as the need arises by application of appropriate decision making rules, approved protocols, and established processes
Candidates should be able to function well in a high stress environment while responding to a large volume of telephone and/or radio calls in an efficient and courteous manner
Possess excellent written and verbal skills essential for effective communication with patients, medical personnel, co-workers, and clients
Maintain a high level of expertise in the use of radio communications and system control procedures to ensure proper dispatching of ground units in an unbiased and professional manner
Responsible for complete and accurate data entry for all service requests
Must pass several competency tests during training, including medical terminology and Emergency Medical Dispatcher certification, which may require studying time outside of work

Emergency Services Dispatcher Resume Examples & Samples

Temporary Duty Travel (TDY) is 5 percent
Knowledge of Emergency Dispatching Services
Knowledge of the Operation and Equipment in a Dispatching Organization
Skill Performing Office Automation Duties
It is your responsibility to verify that information entered, uploaded, or faxed (i.e., resume) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Faxed documents must be completely transmitted by 11:59p.m. Eastern Standard Time on the closing date of the announcement
Best Qualified. Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position
Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position
Qualified. Candidates in this category meet the minimum experience requirements for the announced position

Emergency Medical Services Dispatcher Resume Examples & Samples

Answer requests for emergency medical service utilizing provided Medical Priority Dispatch System (MPDS) cards / ProQA for proper prioritization and pre-arrival instructions
Adheres to NAEMD guidelines
Post units following the Deployment Monitor in an expedient manner
Takes requests and dispatches the appropriate resources following approved policies and procedures
Maintain accurate records for ambulances
Ensures scheduled transports are handled in a coordinated and timely manner
Recommend changes to improve service, better clarify policies or procedures and any other matters that may occur as appropriate
Participate in all required safety and back-up drills
Current certification as a NYS Certified Paramedic or EMT, required
Current AHA Healthcare Provider CPR card, required
Successful completion of the Select Advantage 911 Dispatch and CritiCall, prior to hire
Successful completion of NSLIJ CEMS training program within 3 months of hire, required
Successful completion of the NAEMD Emergency Medical Dispatcher (EMD) certification within in 3 months of hire required
Knowledge of all CEMS Policies and Procedures, Command & Control Standard Operating Guidelines and System Status Management/Plans within 3 months of hire required
Excellent verbal, written, and interpersonal communications skills required

Emergency Med Dispatcher Resume Examples & Samples

State of Missouri EMT-B preferred
Emergency Medical Dispatch (EMD) certified by NAED within 90 days of hire
Emergency Telecommunicator Course (ETC) or successful completion during initial orientation
One year of experience in a public safety emergency communication center and one year experience as a field provider preferred
Working knowledge of general communication center policies and procedures
Ability to function as a team member within the department
General map knowledge of primary EMS coverage areas
Proficiency with call-creation of emergency and non-emergency incidents
Patience, emotional stability, and the ability to work in high stress situations are required
Works indoors with adequate temperatures, ventilation, and lighting
Must be able to sit or stand for long periods throughout the workday, with intermittent period of walking, bending, twisting, and reaching
Dexterity ranges from simple coordinated movements of fingers/hand, feet/legs, and torso
Sedentary work, with occasional lifting/carrying objects of 25 lbs
Must be able to mentally and physically react quickly to emergency situations
Specific vision abilities required by this job include close, normal color, peripheral vision, and the ability to adjust focus
Equipment used: radio and CAD consoles, computer including word processing/paging/screening and other dispatch related software, various printers, digital logging systems, headset-telephone system, copy machine, and fax machine

Emergency Services Dispatcher Supervisor Resume Examples & Samples

Trains or oversees training of new employees
Develop internal Emergency Services weekly and monthly training and continuing organizational education for the work center
Maintain positive and constructive written and oral communication skills at all times
Performs other duties or assignments as required
15 years’ experience in as a Police or Fire and Emergency Medical Call Center dispatcher preferred. Have the ability to communicate clear, concise and effective messages with a very diverse customer base. Experience with Fire, Medical and/or Police emergency response required. Applicant must have a demonstrated knowledge of communication center policies and procedures, a demonstrated history of leading teams as well as a thorough understanding on how to read a map of primary emergency service coverage areas. Proficiency with call creation of emergency and non-emergency incidents

Emergency Medical Technician / Dispatcher P&F Resume Examples & Samples

Graduation from high school or possession of a GED
Successful completion of an Emergency Medical Technician (EMT) course
Must be certified by the State of Minnesota EMSRB as an EMT or Paramedic
Must be certified by the International Academy of Emergency Dispatch as an EMD within six months from the date of hire
Must have a valid driver’s license or state equivalent and must have a satisfactory driving record including no more than two moving violations in the past three years of licensure
Must complete an Emergency Vehicle Operations Course (EVOC) or National Safety Council Defensive Driving Course as designated by Hennepin EMS—post hire
Must qualify for and maintain a Hennepin County motor vehicle operators permit—post hire
One (1) year of full-time paid employment experience in public safety dispatching within the past five (5) years
One (1) year of current paid employment with a public safety agency or emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation—using System Status Management (SSM), flexible-dynamic deployment models

Emergency Services Dispatcher Resume Examples & Samples

Receive, interrogate, analyze, prioritize and transmit emergency and non-emergency communications by radio, telephone, or computer in order to coordinate emergency and non-emergency response for Kent State University and other public safety forces; dispatches police, fire and/or emergency medical services
Provide pre-arrival medical instructions during medical emergencies including CPR, obstructed airway, bleeding, stroke, diabetic issues, childbirth, etc
Enter data into computer regarding emergency and non-emergency calls for service, criminal complaints, and service calls
Conduct a variety of queries (including but not limited to: vehicle registration, drivers license, criminal history, and local records checks) and compiles reports from computer files
Maintain computer and paper files to ensure compliance with state and federal requirements
Prepare documents for criminal proceedings including but not limited to: criminal complaints, commitments to county jail, and bonds
Monitor 16 radio channels including 3 on campus for fire prevention, Campus Environment & Operations, and Residence Services Security
Monitor, process, and prioritize alarm system signals and take appropriate action
Operate Emergency Mass Notification System equipment and tornado sirens
Operate TTY equipment as required by the Americans with Disability Act
Perform duties, and is sworn in as a Deputy Clerk of Courts (e.g. accepts money from bonds posted, witnesses sworn statements)
Initiate inquiries and generate reports from computer files
May train and direct student or temporary employees; may participate in training new employees
Issue and check in keys for KSU property
Perform a variety of special projects
Personal computer applications (i.e. MS Office Suite) and other applicable software *
Emergency equipment, security and protection systems *
Interpersonal and written communication to effectively, efficiently, and professionally interact with University personnel and public in person and over the telephone, radio and computer-aided dispatch *
Multi-tasking in a controlled, effective manner while working under stress *
Ability to interpret, analyze and elicit information, determine appropriate action(s) and give verbal and written instructions *
Speak clearly and concisely over the radio and telephone *
Operate two-way radio and telephone equipment *
Simultaneously attend and respond to competing auditory messages *
Recognize threatening and unusual conditions and take appropriate actions *
Coordinate and process large scale, complex operations in a stressful environment *
Sustain operational procedures during times of extreme emotional stress *
Exercise discretion in distributing and receiving information of a confidential and sensitive nature *
Make sound decisions using all available information *
Prioritize and classify information according to established methods *
Perform basic mathematics (e.g. add, subtract, multiply, and divide whole numbers, fractions, and decimals, and to calculate percentages) *
Read, interpret and communicate map and related directions *
Develop and maintain cooperative working relationships with co-workers and the public *

EMS Ground Transport Dispatcher Emergency Medical Services Orlando Resume Examples & Samples

Graduate of EMT program with prior dispatch experience, OR
Graduate of Paramedic program
3-5 years pre-hosp or ED experience
Telephone and radio communication skills
Associate’s Degree in health care related field (Preferred)
Dispatch or transfer center experience (Preferred)
SunPort, Cerner, RightCAD and NICE systems, GPS tracking (Preferred)
Current, active license in State of Florida as an Emergency Medical Technician (EMT) or a Paramedic
Valid Class “E” Florida Driver License and driving record in accordance with Florida Hospital policy
CEVO/EVOC (Commercial Emergency Vehicle Operator/Emergency Vehicle Operations Course) certification
Basic Life Support (BLS)

Emergency Services Dispatcher Viii-west Lafayette Resume Examples & Samples

Three years of strong computer use with a variety of software
Must have a demonstrated consistent use of good judgment
Ability to handle highly confidential information, using discretion at all times and work effectively under stressful situations
Must act in a professional manner with the ability to exercise tact and diplomacy as needed to provide support to a diverse work group and customer base
Excellent listening and comprehension skills
Ability to be assertive when needed
Ability to work in a fast paced environment with the ability to multi-task several job responsible at one time
Ability to work independently as well as in team environment
Ability to obtain and hold certification in Indiana Data and Communications System (IDACS), the National Crime Information Center (NCIC), Criminal Justice Information Security Regulations (CJIS) and Emergency Medical Dispatch (EMD)
Cognitive map reading ability and the ability to perform multiple tasks in a proficient manner
Must have a good working knowledge and a high level of proficiency with Windows based operations such as Microsoft Word, Excel and Outlook
Ability to type with a high level of accuracy
Ability to lift and carry up to 10 lbs. frequently, and up to 20 lbs. occasionally