Solution Consulting Resume Samples

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JB
J Braun
Jake
Braun
730 Janelle Avenue
Detroit
MI
+1 (555) 784 0406
730 Janelle Avenue
Detroit
MI
Phone
p +1 (555) 784 0406
Experience Experience
Philadelphia, PA
Solution Consulting
Philadelphia, PA
Turner and Sons
Philadelphia, PA
Solution Consulting
  • Serve as the point of contact between the customer and Development Team
  • Provides specialized business training and technical training and provides support services for FICO software solutions. This includes remote and on-site client installations and configurations, documentation of the installation instructions, training clients on maintaining the systems, and updating internal documentation on client environments.
  • Provides technical leadership on implementation projects and performs detailed technical tasks at client sites
  • Provide functional support during Go-Live
  • Conduct workshops with the customer face to face or over the phone for consulting and issue resolution
  • Works outside normal business hours when necessary, particularly during critical delivery times or end of quarter activities.
  • Actively participating in the integration of FICO products by designing, coding, testing, debugging, and documenting interfacing software. Often makes recommendations about core product improvements that would speed delivery and improve overall implementation quality
Chicago, IL
Manager, Solution Consulting
Chicago, IL
Farrell Inc
Chicago, IL
Manager, Solution Consulting
  • Monitor individual performance, deliver constructive feedback and create development plans to address any deficiencies
  • Develops and executes Solution Consultants selling strategies and identifies opportunities for process improvements
  • Developing a solid working relationship with Sales management and quota bearing sales personnel
  • Providing knowledge of the Services organization to assist with successful scoping techniques
  • Be the fields technical voice to sales management, product management, support and engineering
  • Providing mentorship to team as they develop
  • Providing stewardship to team members so that they may grow to eventually support sales pursuits with marquee accounts in the territory
present
Detroit, MI
Product / Solution Consulting, Senior Manager
Detroit, MI
Reynolds, Weimann and Raynor
present
Detroit, MI
Product / Solution Consulting, Senior Manager
present
  • Creates formal networks involving coordination among groups
  • Manages the delivery (quality, timeliness) of Professional Services Practice projects in theatre, including resource management
  • Management of the resource model (Supply Side) and critical capabilities
  • Management of a team of solution practice consultants
  • Working with Theater PMO – drive successful project outcomes for Juniper’s customers
  • Supports the training, development and career progression of the team
  • Defines the Juniper business plan for each offering
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Illinois State University
Bachelor’s Degree in Computer Science
Skills Skills
  • Customer – Interact with customers in an utmost professional manner, and present solutions and status with the goal of projecting FICO as a trusted advisor
  • Technical –Serve as technical resource for clients in program/project system architectures by working with FICO technical team to ensure there are no gaps or inconsistencies in the initial system architecture and that none emerge as the system is designed, built and/or enhanced over time
  • Business Domain Knowledge - Understand integration of various technical platforms, use industry scenarios to select the architecture, technology and/or products to align the priorities of IT with the business and provides the business solution across all domains. Ensures the technical integrity and quality of the custom developed solutions
  • Technology – Participate in the analysis of new/ existing architectures, specifies long term direction, and ensures engineering platforms meet throughout and reliability expectations
  • Technical Leadership - Responsible for individual assigned technical work products or subset thereof. Actively participates in cross-functional teams that analyze designs and implements architectures of projects
  • Presentation – Participate in the presentation of complex technical data to non-technical personnel internally and with customers
  • Improvement Focus - Consider the effectiveness of existing processes and suggest improvements. Collaborate with peers to 'productize' solutions, enabling a 'mass customization’ operational approach to future opportunities. Reuse of solutions across multiple customers is to be of utmost consideration, and this individual will proactively recommend technologies, delivery methods, and reuse scenarios that result in reusable product
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15 Solution Consulting resume templates

1

Director of Solution Consulting Resume Examples & Samples

  • Understand the customer's high-level business challenges globally and locally
  • Become a technical advisor within each global account
  • Act as a business analyst to determine which products and services offer solutions that meet customer needs
  • Define and implement a go-to-market strategy for each global account to ensure technical adoption of VMware solutions
  • Present VMware vision, strategy and product roadmaps to executives and technical management
2

Manager, Solution Consulting Resume Examples & Samples

  • Develops and executes Solution Consultants selling strategies and identifies opportunities for process improvements
  • Serve as thought leader and subject matter expert on Digital Marketing technologies with internal stakeholders and customers
  • Work closely with the Sales organisation to ensure we are engaging effectively in sales opportunities and ensuring correct resourcing of Solution Consultants
  • Manage resourcing activities of the Solutions Consulting team
  • Be the fields technical voice to sales management, product management, support and engineering
  • Enforce the use of Value Selling and Demo2Win strategies in sales engagements
  • Monitor individual performance, deliver constructive feedback and create development plans to address any deficiencies
  • Siginficant experience managing Pre Sales/Solution Consultants in software industry, specifically in Digital Marketing
  • Understanding of Digital Marketing solutions/technology/industry knowledge in an on-demand/SaaS business environment
  • The ability to provide guidance to the Solution Consulting team on driving strategic pre sales engagements
  • Excellent understanding of market verticals including FSI, Retail, Telco/Media and Travel & Hospitality
  • Excellent relationship building, leadership, and presentation skills are a must
  • Ability to communicate technical and business information to widely varied audience
  • Excellent coordination, organization, team building and communication abilities
  • Ability to demonstrate a strong sense of urgency; is creative, disciplined and passionate
  • Document client product requests and requirements for product management and engineering departments
  • Bachelor's degree
3

Solution Consulting Resume Examples & Samples

  • Serve as the point of contact between the customer and Development Team
  • Requirements gathering, preparing Functional specification for the project by working with the Customer either at onsite or offshore
  • Business workflow design and configuration
  • Conduct workshops with the customer face to face or over the phone for consulting and issue resolution
  • Support client activities all through the implementation of project life cycle
  • Support System Integration testing and User acceptance testing
  • Provide functional support during Go-Live
  • Participate in internal meetings as well as lead weekly status meetings with the customer
  • Provide the customer with appropriate project documentation
  • Work closely with customer project lead and entire project team to ensure that all functional deliverables are delivered successfully and on time
  • Lead on site analysis with customer
  • Follow up and escalate gaps, issues and enhancements identified throughout the project
  • Display a high level of knowledge and consistent service throughout all interactions with customer
  • Act as customer advocate/liaison with the Professional Services and Development department
  • Create implementation documentation and provide implementation related assistance with other team members as needed
4

Solution Consulting Lead Resume Examples & Samples

  • Consults on business process reengineering
  • Participates in the leadership of cross-functional &/or cross-divisional task forces to identify & document functional requirements, workflow, information sources & distribution paths, & system specifications
  • Plans & coordinates application release requirements
  • This job description is not all encompassing
  • Minimum eight (8) years of related experience
  • 3 or more years of Hands on experience with SMTP, and email security gateway products
  • Thorough understanding of security risks and mitigating controls in an SMTP environment
  • 5 or more years of experience in Information Security or Information Technology including 2 years in a project lead role
  • Excellent written and verbal communication skills, including a strong ability to conceptualize and document complex systems for non-technical audiences
  • Strong technology troubleshooting and problem-solving skills
  • Passionate about improving business processes by leveraging technology and automation
  • Knowledge of Regulatory Governance affecting information handling and protection (Sarbanes-Oxley, Health Information Portability and Accountability Act, Payment Card Industry Data Security Standard)
  • Successful track record implementing very large complex projects in a corporate environment
  • Demonstrated knowledge in all Information Security domains
  • Possess current Information Security certification (e.g. CCIE, CISA, CISSP, GIAC)
5

Solution Consulting Cnslt / Spec Resume Examples & Samples

  • Elicit requirements and constraints from diverse sources and diverse teams including Business, IT Compliance, Govt Regulations
  • Perform current solution assessment, current system assessment, third party vendor product assessment and map it to IT / Business solutions that comply with KPIT technical roadmap, KPIT strategic roadmap, Industry best practices and various project constraints
  • Present various solution options - and build consensus from diverse groups with different perspectives including executives, Operations, System analysts and Project Managers
  • Provide clear and unambiguous directions to various solution delivery teams
  • Identify root cause of issues by researching interface / system design and data. Recommend strategic & tactical solutions. Collaborate with Project Managers and Development teams / Vendors / Testing teams to deliver quality & timely solutions
  • Continuously look out for any gaps or issues that can hinder delivery of solution and actively engage / support to mitigate risks
  • 10 years of IT experience including Solution Consulting / Architecture experience in 3 of last 5 years
  • 5 years software design experience - using at least one of the following - Oracle, Java, Websphere, MarketProminence or equivalent technologies
6

Solution Consulting Principal Resume Examples & Samples

  • Represent the asset and application inventory in the data governance stewardship bodies
  • Align with key stakeholders (Producers, Consumers, and Custodians) across IT and the related business entities
  • Provide unique input to the governance process, by surfacing asset and application inventory specific challenges, opportunities and points of view
  • Maintain strong knowledge of data governance policies, data standards and data governance programs and promoting compliance and adherence within the asset and application inventory function
  • Understand the use of enterprise data related to the asset and application technology functional area, and provide business context for data-related decision making
  • Identify key stakeholders and subject matter experts from Information Technology and business teams for asset and application inventory area and represent the interests of Data Producers for asset and application management
  • Minimum fifteen (15) years of related experience
  • B.S. degree or equivalent experience in engineering, computer science or related data technical field
  • Master’s level graduate degree and/or M.B.A., or equivalent experience, preferred
  • Candidates should have 10+ years of relevant experience or equivalent combination of education and work experience, plus 8+ years of leadership experience
  • Work experience must include proven success in a leadership position leading a high-performing technology team, and demonstration of data industry best-practices with accountability for a planning or program management of at least 5 employees within a large scale, highly reliable IT operation
  • Career experience in the delivery of integrated, end to end software development solutions, and asset inventory management are strongly preferred
  • Demonstrated experience in successfully managing complex organizational initiatives involving multiple functions and multiple business units/regions. Includes the identification and articulation of problems, influencing decision-making process as well as delivery of expected results
  • Demonstrated architect-level proficiency with traditional (e.g., RDBMS, data warehousing, business intelligence) and modern (e.g., MDM, Hadoop, dataspaces) data management technologies
  • Work experience in enterprise-wide data integration projects from semantically, structurally, and representationally heterogeneous data sources
  • Working knowledge of technology inventory – asset and application specific business drivers, functions and structure
  • Experience working with data in a Producer, Consumer or Custodian role
  • Experience and knowledge of data within the asset and application inventory function
  • Strong planning and project management skills
  • Ability to influence outcomes in a matrixed organization
  • Awareness of data management tools, methodologies, and processes
  • Knowledge of data privacy and security concepts
  • Understanding of data-related technology, including how data is processed, moved and stored
  • Ability to influence a range of cross-functional stakeholders, and drive change
  • Garner respect within his/her organization
7

Solution Consulting Specialist, Sdlc Process Resume Examples & Samples

  • Accountable for the success criteria, development, publication and updating of project deliverables
  • Interacts with SDLC Process Owners and other standards owners to gather and understand change request requirements
  • Consults on IT business process re-engineering
  • Directs analysis of enterprise-wide impact of change to SDLC processes including cross-process impacts of change
  • Identify solution alternatives that enhance current capabilities in the SDLC Delivery Framework
  • Influences change leaders to drive cross-SDLC improvements including cross-functional groups on functional requirements, workflow, information models and specifications
  • Interacts with the end SDLC customer to bring the voice of the customer into the SDLC Delivery Framework
  • Designs and proposes solutions based on client needs and in line with the parameters and structure of the SDLC organization and processes
  • Updates, creates or modifies Word documents, Word or Excel templates, PowerPoint presentations, Visio diagrams, links and other content featured and displayed through SDLC Sharepoint environment
  • Participates in system integration and user acceptance testing including, and where necessary, the development and composition of test scenarios for execution by team members and clients
  • With guidance, supports the development and execution of user adoption, implementation and training plans
  • Communicates and coordinates activities with those of other departments they are working with to deliver on solutions they are responsible
  • Assists in the evaluation of the mySDLC Portal Sharepoint presentation features and content
  • Resolve or assist in resolving any mySDLC Portal content issues
  • Assists in creating cases, standard procedures, instruction guides and training materials for end-users under the direction of the Organizational Change Management, Training or Communications Leads
  • 3 or more years experience as part of an Agile SCRUM, Lean or other team
  • 6-8 years of experience with large-scale project/program management
  • BA/BS degree (4-year degree in related field) with 6-8 years or equivalent experience would equal a minimum of 8 years experience with HS diploma or GED Equivalent
  • Prior experience in facilitating collaboration across a matrixed and virtual organization
  • Experience in IT transformation including IT process transformation, six sigma projects, ITIL implementation or development of an SDLC
  • Excellent communications skills and business writing
  • Exceptional professional-level presentations and professional presence
  • Significant skills in Microsoft Office Suite of tools (i.e., Word, PowerPoint, Excel, Project, Visio and Publisher)
  • Strong skills required in project planning, critical thinking, analysis, and meeting facilitation
  • Familiarity and experience with the Agile project delivery framework
  • Project/program/portfolio management training delivery experience - Candidate will provide training
  • Experience in delivering solutions to Healthcare Industry
  • Willingness to travel if required
  • Agile SCRUM, SAFe, or other Agile certifications
  • Healthcare experience
  • ITIL, Six Sigma, and other certifications
  • 1-2 years previous Kaiser Permanente experience
  • Prior work experience at Kaiser Permanente Information Technology
  • CAPM or PMI certification
8

Solution Consulting Cnslt Resume Examples & Samples

  • Develop, engineer and implement cloud IaaS services based upon VMware’s vRA suite of cloud management software
  • Define and educate both your team and partners on viable design solutions
  • Clearly articulate the benefits of proposed designs and/or solutions
  • Be aggressive in your forward thinking knowing that it is OK to have a bad idea. In fact we find that most good ideas are the result of the examination of previous failed ideas
  • Have willingness and expectation to get your hands dirty with the technologies you work with, help implement, learn about and evaluate
  • Provide alternative solutions based on organizational or functional limitations while maintaining balance between business wants and needs
  • Be influential in cross-functional environments, where disruptive technologies are necessary
  • 5+ years on automating VMware environments
  • Strong VMware ESX 5.x/6.x knowledge – VMware Certification (VCP) is a plus
  • Familiarity with Automation compnents such as Puppet / Chef / or other IT Automation Tools
  • Integration experience with VMware vRealize Automation 6.x
  • Integration experience with VMware vRealize Orchestrator 6.x
  • Integration of Puppet or Chef with VRA
  • Set up and create new workflows
  • Installation and configuration of Puppet or Chef platform
  • Configuring and managing virtual networks in NSX
  • Knowledge of Cisco UCS and HP ProLiant hardware
  • Knowledge of VMware SRM or other DR solution for Virtual Infrastructure
  • Working knowledge of Linux and Windows Operating Systems
  • Ability to work independently and within a team
  • 5 years of cloud and platform technologies experience
  • 5 years of consultative leadership experience, preferably at a major technology consulting firm
  • Current in vmWare VRA Suite / vCloud Enterprise Suite or similar cloud management suite
  • Highly experienced at negotiating and collaborating with key project leaders
9

Solution Consulting Cnslt / Spec Resume Examples & Samples

  • Technical expert on the project/ release team; responsible for the technical success of the project
  • Takes initiative in solving complex technical problems in areas that may be outside current technical expertise and coming up with original solutions and design approaches to new project requirements
  • Decides between competing solutions
  • Work with the Architecture and Digital Strategy teams within Digital Technologies and Operations and other Kaiser Permanente teams to research new technology and development approaches and create best practices around them
  • Interacting with the business users / Program Management office, when needed
  • Takes ownership of escalated issues
10

Solution Consulting Lead Resume Examples & Samples

  • Solution Consulting – Lead
  • Efficiently on business strategies through effective application management (delivery and support) of
  • Sustainable common IT solutions resulting in maximized business value
11

Solution Consulting Cnslt / Spec Resume Examples & Samples

  • Solution Consulting –
  • RITO Application Rationalization is a shared responsibility of Business and IT Leadership, which delivers
  • The Application Rationalization Program
  • MS or MBA preferred
  • Experience leading large‐scale, complex IT projects
  • Experience working in large complex organizations
  • Experience managing staff
  • Strong customer experience focus in a healthcare setting
  • Advanced knowledge of portfolio and program management and full knowledge of multiple
  • Extensive experience working with business stakeholders in a team‐oriented and
  • Excellent communication, relationship building and motivation skills and ability to interact
12

Solution Consulting Cnslt / Spec Resume Examples & Samples

  • Consults with business partners and project teams to define and document business requirements (net new requirements, changes to deployed system, etc.)
  • Develops solution alternatives, high-level designs, functional specifications and estimates that address KP's overall corporate and business strategies. (Emphasis on telephony systems and applications)
  • Leads the ideation, concept and definition of projects, and remains involved thereafter to ensure alignment with designed and accepted solutions through development, testing, implementation and support
  • Functions as project lead for the coordination of solution development including the development of high-level requirements documents, solution alternatives, logical designs, physical designs, defect fixes and other associated tasks
  • Acts as a liaison between the business and technical staff, including development staff and other KPIT entities such as Enterprise Operations and Enterprise Engineering
  • Manage working relationship with business partners by demonstrating knowledge of existing systems
  • Provides integrated systems planning and leads the review and design concepts for new contact center systems and applications
  • Develops and documents the technical design for the integration and implementation of contact center systems and applications
  • Ensures the development of plans for integration of new systems architecture into current infrastructure
  • Reviews input on supply and demand management and provides feedback as needed
  • Directs the development of comprehensive and strategic business cases with cost/benefit dimensions of proposed projects that are used at management and executive levels for funding and scope decisions
  • Bachelor's degree in a related field or 4 additional years of equivalent work experience
  • 8 years related experience
  • System experience in contact center consulting and the design, development and integration of complex contact center systems and applications (Pega (or any other CRM application) that handles agent desktop, workflows, CTI)
  • Experience performing business analysis, system/application design, and project management
  • Experience using structured system/software life cycle & development methodologies (RUP, RM-ODP, RAD, etc.)
  • A broad understanding of all technologies
  • Ability to develop advanced concepts, techniques and standards
  • Knowledge of emerging technologies and trends in the healthcare industry
  • Strong understanding of System/Software Development Lifecycles and Project Management methodologies
  • Strong written, oral communication, analytical, organizational and interpersonal skills
  • Strong collaboration, documentation and presentation skills
  • Demonstrated service orientation to monitor others' work to ensure quality and alignment in meeting customer's needs
  • Ability to maintain standards, prioritize project work to meet customer's needs
  • Ability to work in a fast-paced and dynamic environment
  • Experience in the Healthcare industry/domain
13

HCM Solution Consulting Manager Resume Examples & Samples

  • Leads the development and day-to-day management of the (mostly recently recruited) HCM Presales team based in Bucharest in alignment with the SCC Solutions HCM pillar strategy across-locations
  • Manages and resources the day to day inflow of requests together with colleagues in the SCC, based on availability, skills and other criteria
  • Collaborates with other members of the SCC (staff, team leads and management) across multiple locations
  • Acts as a mentor and coach to members of the team in various tasks, provides quality assurance on deliverables, act as the lead Solution Consultant in certain projects
  • Leads various SCC/Presales initiatives, like the creation of new presales services, reusable assets, etc
  • Evaluates and continuously improves the team’s innovative capability
  • Acts as contact point for the field Solution Consulting management to discuss team skills, availability, services/activities and new projects. Where needed, manages large engagements
  • Monitors progress of activities, signals potential issues and guards customer satisfaction concerning the team’s deliverables
  • Takes ownership in the hiring process of new staff member and is responsible for the induction of new staff members
  • Develops key talent and manages performance
  • Supports the creation of training plans for new and existing staff, maintains a good overview of skills available in the various teams
  • Supports administrative processes in the EPC and monitors associated KPIs
  • Demonstrates a clear understanding of Oracle products (particularly HCM applications) and services and how they can apply to specific customer situations
  • Supports management practices including: Business Performance Management (e.g. Objectives and KPIs, Service Level Agreements), People Management (performance management, career development, retention of key staff)
14

Solution Consulting Cnslt / Spec Resume Examples & Samples

  • Directs/conducts meetings with clients and key stakeholders to gather requirements, analyze, finalize and have formal sign-off’s from approvers
  • Provides leadership and direction to clients in consulting, planning, marketing and training of multiple, complex automated systems
  • Own and Maintain End to End Data Flow of Pharmacy Data Warehouse
  • Acts as recognized Pharmacy Data Warehouse SME across regional or functional programs/ applications/systems and as single point of contact across regions/systems
  • Uses business and technical knowledge to conduct highest level analyses regarding Pharmacy Data Warehouse and making strategic recommendations to management
  • Designs, develops and tests Reporting Solutions in Business Objects or other BI tools
  • Documents and maintains project deliverables such as high level Design document, detailed design document, data models, test plan and implementation plan
  • Detects data quality issues, identifies the root cause and implements fixes
  • Consults with senior client sponsors and other KP leadership to inform and promote the project's successful development and implementation within the organization
  • Provides performance feedback on team and may develop performance improvement plans
  • Provides on-going coaching, enabling team members to develop and improve skills and capabilities that support the effectiveness of the department
  • Expertly estimates project requirements internally and externally (internal staffing, client and vendor resources, etc.)
  • Anticipates and develops preventive action plans for interface issues or other cross-system problems
  • May conduct project management activities but typically serves as project advisor regarding architecture, approach, strategy and functionality
  • Supports Project Manager, ETL Development team, DBAs, IMG, Release management and other stakeholders to ensure timely completion of project deliverables as needed
  • 10+ years of solid Data Warehousing, Data Modelling and BI experience
  • Strong oral, written and interpersonal skills for interacting with all levels of the organization; ability to clearly communicate complex business problems and technical solutions
  • Deep expertise in in Dimensional Modeling
  • Strong SQL and Data Analysis skills
  • Deep expertise in BI solutions including Business Objects
  • Experience leading BI teams and projects
  • On our team we work hard to maintain an atmosphere that promotes creativity, productivity accuracy, and harmony. The ideal candidate will be assertive but respectful and will help us maintain an atmosphere where we can all be successful
  • Bachelor’s or Associate’s degree preferably in the sciences. Degree can also be outside of the sciences. Both cases must have above mentioned experience
  • Experience working with Oracle Exadata and Hadoop is preferred
  • Experience in Kaiser Permanente or Healthcare industry is preferred
  • Understanding of Pharmacy systems and/or processes desired
15

Solution Consulting Principal Resume Examples & Samples

  • Integrated Planning & Evaluation: Provides complex integrated systems planning & recommends alternative technologies that will enhance current or anticipated info systems that support overall corporate & business goals
  • Ensures the review & design concepts for new systems & develops & Docs the technical design for the integration & implementation of the software
  • Oversees the development of plans for integration of new systems architecture into current infrastructure
  • Provides complex logical/physical input to Operations areas to enable integration of new systems into current infrastructure
  • Provides technical direction & support for complex, cross-functional configuration projects
  • Supply & Demand Mgmt: Coordinates & influences supply & demand activities. May make or suggest staff assignments based on supply & demand info
  • Business Cases: Directs the development of comprehensive & strategic business cases w/cost/benefit dimensions of proposed projects & programs that are used at Mgmt & executive levels for funding & scope decisions
  • Business Process Analysis: Ensures the appropriate business process assessment & analysis is completed to identify business process gaps & impacts as they pertain directly to projects & programs
  • Business Requirements: Responsible & accountable for all SD&C CDP deliverables w/in the CDP Concept & Definition phases. Accountable for the content, quality, timeless, & correctness of the work products
  • Highly experienced at negotiating & collaborating w/key project leaders to identify subject matter experts & resources necessary to complete the process of info discovery & understanding of the business needs
  • Strongly influence the business by demonstrating a clear understanding of the business needs & the technologies that can be used to appropriately accommodate their requirements
  • Brings structure to the process of requirements gathering
  • Uses standard techniques & tools to gather business & technical requirements in an organized & repeatable process
  • Functional&App Release Requirements: Provides direction & guidance to those assigned to defining functional requirements. Responsible for the content & quality of the functional requirements
  • Ensures traceability is maintained to the higher level requirement for each functional requirement
  • Orchestrates the activities necessary to drive the process deep enough to uncover the appropriate set of functional requirements
  • Directs & ensures planning & coordination of app release requirements
  • Development of Solution Recommendations/Alternatives: Consults & directs identification of alternative uses of technologies that will enhance current or anticipated info systems & that support overall corporate & business goals that are appropriately aligned w/the enterprise architecture
  • Consults & directs Identification of necessary changes to current business process
  • Keeps abreast of leading & emerging software products & technologies as well as industry standards to could support KP/healthcare business
  • Leverages existing skills & knowledge to research new technologies & methodologies
  • 15 years of experience in enterprise system design, business capability architecture and deployment of large scale enterprise-wide applications across diverse geographical locations
  • Master’s Degree in Computer Science or Management Information Systems or other technical degrees
  • 5 years working experience in the health care industry
  • 3 years of experience with EPIC applications, Chronicles, InterSystems Cache,’ Cerner Laboratory, PDX and GE Centricity Radiology
  • Prior design experience with EA Sparx, Troux, Rational System Architect, Rational Application Developer for Websphere, CA- ERwin Data Modeler, and Microsoft Visio
  • Experience with SOA/Enterprise Application Integration
  • Virtual Care solution such as remote monitoring for clinical-grade devices, Telehealth and consumer fitness device integration
  • Health care payer/ Health Plan experience including membership & billing administration, benefits administration, claims processing, CRM, financial management and utilization management
  • Experience in developing solutions for new health care payer product implementations
  • Experience with software development methodologies, service oriented architecture (SOA), distributed architectures, data and information modeling, and transformation techniques
  • Demonstrated experience in developing major system interfaces including the uses of messaging protocols
  • Experience with presenting solutions and influencing the decisions of project sponsors and executive leadership
  • Demonstrated experience in working with multiple IT groups in a matrix environment
  • Working experience with HMO insurance
  • Experience with The Open Group Architectural Frameworks (TOGAF), architecture, systems design and systems integration
16

Solution Consulting Lead Resume Examples & Samples

  • Provides integrated systems planning and recommends alternative technologies that will enhance current or anticipated information systems that support overall Virtual Care goals
  • Directs/conducts the implementation of various Virtual Care solutions across multiple regions in partnership with regional teams
  • Directs/conducts the analysis of current business/clinical processes and functional requirements
  • Directs the analysis of enterprise-wide or very complex client needs in project areas such as new business operating models, innovative approaches to Virtual Care solutions support, market research of emerging or available product functionality and operational readiness assessment
  • Influences cross-functional and/or cross-divisional task forces to identify and document functional requirements, workflow, information sources and system specifications
  • Selects and customizes the methodology for the analysis and definition of efficient, cost effective solutions that support client business/clinical processes and functional requirements and resource costs
  • Ability to manage large complex projects or multiple projects of moderate complexity
  • Works with area and group managers to finalize solutions. Oversees implementation of solution recommendations in business area
  • Leads development of release packaging decisions, evaluating potential negative impacts and recommending alternative solutions for large projects or national initiatives
  • Acts as project lead in the coordination of solution development and the implementation of the solutions in the regions
  • Consults with senior client sponsors and other KP leadership to inform and promote successful project development and implementation within the organization
17

Solution Consulting Lead Resume Examples & Samples

  • Responsible for technical architecture, logical and physical design of the solution, coding, testing and debugging
  • Ensures solution conforms to all security standards and other non-functional requirements
  • Prototyping of new solution components, software engineering and development
  • Provides input for stakeholders to choose between competing solutions
  • Provide 3rd level support for project development issues
18

Solution Consulting Resume Examples & Samples

  • Customer – Interact with customers in an utmost professional manner, and present solutions and status with the goal of projecting FICO as a trusted advisor
  • Technical –Serve as technical resource for clients in program/project system architectures by working with FICO technical team to ensure there are no gaps or inconsistencies in the initial system architecture and that none emerge as the system is designed, built and/or enhanced over time
  • Business Domain Knowledge - Understand integration of various technical platforms, use industry scenarios to select the architecture, technology and/or products to align the priorities of IT with the business and provides the business solution across all domains. Ensures the technical integrity and quality of the custom developed solutions
  • Analysis and design - Analyze and document customer requirements and produce high-level technical designs
  • Technology – Participate in the analysis of new/ existing architectures, specifies long term direction, and ensures engineering platforms meet throughout and reliability expectations
  • Technical Leadership - Responsible for individual assigned technical work products or subset thereof. Actively participates in cross-functional teams that analyze designs and implements architectures of projects
  • Presentation – Participate in the presentation of complex technical data to non-technical personnel internally and with customers
  • Improvement Focus - Consider the effectiveness of existing processes and suggest improvements. Collaborate with peers to 'productize' solutions, enabling a 'mass customization’ operational approach to future opportunities. Reuse of solutions across multiple customers is to be of utmost consideration, and this individual will proactively recommend technologies, delivery methods, and reuse scenarios that result in reusable product
  • Demonstrated success in communicating to technical and nontechnical resources both within FICO and to Customers
  • Ability to independently set goals and objectives and manage to them
  • Ability to manage client expectations through project status and responding to client inquiries in a timely and accurate manner, while also keeping management informed of schedule and potential project variances
  • Communicates respectfully and collaboratively with team members, and can be relied on in customer engagements to demonstrate project understanding, and technical acumen
  • Anticipates problems and keeps schedule on track
  • Drives improvements in quality through automated testing, and overall test planning
  • Offers input to planning processes and otherwise focuses on meeting established deadlines and quality standards
  • Evaluates current technologies and methodologies and actively seeks improvements or new approaches to derive new or expanded value
  • Works collaboratively with other team members or across related teams
  • Excellent written and verbal communication skills. Must be able to work effectively with all levels of an organization in both the technical and business departments. Must be able to effectively communicate project and company vision. Good at working under stressful conditions. Must possess a Client First Mentality
  • Possess a minimum of 1 – 2 years of relevant professional experience to include
19

Solution Consulting Opportunities Resume Examples & Samples

  • Gaining and maintaining a detailed understanding of one or more FICO solutions including architectural design, key features/functions addressing specific client business needs and implementation and solution configuration best practices
  • Gathering on-site client requirements and preparing functional project specifications
  • Providing the customer with software and project documentation
  • Supporting project activities throughout the entire solution design lifecycle inclusive of system integration and user acceptance testing
  • Participating in product consultation and training workshops with the client to ensure knowledge transfer
  • Providing functional client support during Go-Live
  • Maintaining detailed issue tracking and action items list, as well as escalating issues to appropriate functional leaders and following-up as needed to ensure client understanding
20

Solution Consulting Cnslt Resume Examples & Samples

  • 4-year degree in Engineering, computer science, or related field or equivalent experience
  • Typically requires a minimum of 10+ years of related experience; 4-6 years of IT applications development and support experience with understanding of System/Software Development Lifecycles and Project Management methodologies
  • A broad understanding of IT systems and solutions, knowledge of emerging technologies and trends; ability to contribute in the evaluation and recommendations for advanced concepts, techniques and standards for enterprise needs
  • Proven ability to take initiative and get the work done using a collaborative approach
  • Ability to maintain standards and prioritize project work to meet customer's needs
  • Attitude to make professional judgements and recommendations, backed with the facts
  • Enhanced Microsoft Office Skills including spreadsheet, graphic, Power-Point and project management tool skills; advanced documentation and presentation skills
  • Ability to demonstrate problem-solving and decision-making skills; work in a fast-paced and dynamic environment
  • Must have a positive attitude and the ability to work and communicate with all levels of management, customers, other IT staff, suppliers, external partners, etc
  • Master's (graduate) degree and/or M.B.A
  • Fortune 500 Company or healthcare industry/domain experience
  • Experience in managing staff; holding people accountable for deliverables with or without line of authority
  • Infrastructure and applications services delivery management experience
  • Understanding of IT outsourcing contracts as well as the technological and operational underpinnings of the services these contracts are intended to provide
21

Solution Consulting Lead-medical Imaging Informatics Resume Examples & Samples

  • Advises clients on the consequences of actions. Communicates risks & ensures understanding of these risks. Jointly develops risk assessment of plan with client. Provides on-going communication
  • Bachelor's and/or Master's degree preferred
  • Experience in Medical Imaging Informatics highly preferred
22

Solution Consulting Principal Resume Examples & Samples

  • Technical Product Owner responsible for Web Service procurement and development roadmap to meet the needs of Business Feature roadmaps
  • Direct requirements gathering and web service gap analysis activities
  • Negotiate with service provider domains and coordinate with SOI providers
  • Lead a team of software development professionals to procure and build web services
  • Identify required shared component capabilities, and make Buy vs. Build decisions
  • Provide integration consulting and oversight to eBusiness development teams
  • Work with eBusiness leaders to define strategy and work with internal and external partners to plan and realize key objectives
  • Minimum fifteen (15) years related experience
  • High School Diploma or General Education Development (GED) required
  • 4+ years Web Service design, development, and delivery experience
  • 10+ Application development experience
  • 7+ years Distributed Application development
  • 3+ years framework and reusable component development
  • 2+ years Enterprise/Application architect experience
  • 5+ years experience with software development methodologies. RUP, Agile, Waterfall
  • Bachelors degree in Computer Science or equivalent, Masters preferred
  • Object Oriented Software development with Java, C#, or other OO languages
  • Unix - Linux or Solaris
  • CVS, Subversion
  • UML Modeling
  • SOAP and REST web services (SOAP, WS-*, XML)
  • Web Services Testing – (SOAPScope, SOAPUI, CA LISA, etc)
  • VISIO, PowerPoint, Project
  • Effective in an atmosphere of ambiguity
  • Must possess organizational proficiencies to multi-task and work in a fast-paced environment under limited supervision
  • Must be highly motivated, self-starting, and committed to achieving results and have a strong sense of ownership and follow-through to resolution
  • Must have strong problem solving skills
23

Solution Consulting Lead Resume Examples & Samples

  • Hadoop data modeling - 3 years
  • Oracle HCM integration utilities - 4 years
  • Axway file transfer utilities - 1 year
  • Informatica Big Data Manager - 2 years
24

Analyst, Solution Consulting Resume Examples & Samples

  • TDMS payment processing solution subject matter expert and liaison to support the Sales process
  • Responsible for ownership until resolution of general sales inquiries, including the process to refer matters to internal / external stakeholders as required
  • Responsible to attend client facing meetings, conduct product demos and accurately capture customer requirements to support solution recommendation
  • Aligns with internal stakeholders to support the RFP / RFI process
  • Responsible for updating sales support management reporting application
  • Coordinates closely with TDMS Sales and Relationship Management Teams to provide feedback to merchant proposals or Sales inquiries as required
  • Manage relationships with internal and external partners
  • Remain current with industry trends, competitive environment and compliance changes
  • Minimum of 3-5 years Merchant services experience in a sales support role
  • Ability to work on individual as well as team requirements for merchant initiatives
  • Familiarity with various POS and Payment solutions
  • Able to deliver multiple concurrent projects on time and within budget
  • The ability to assess and resolve complex problems and quickly learn the mechanics of POS software and other payment products
  • Advanced computer skills including Microsoft Office products, Visio as well as other software tools
  • Project management experience is an asset
  • Telecommunications experience is an asset
25

Analytics & Solution Consulting Intern Resume Examples & Samples

  • Facilitate meetings, Small scale Project coordination and management, gather information and document appropriately, draw inferences from the information, Document Process flow
  • In support of developing analytics solutions across the regions
  • Engage with the business to provide guidance and best practices on specific initiatives including strategy and execution to ensure successful delivery
  • Document business requirements
  • Create high-level architecture and design recommendations
  • Create business cases, LOE, and cost estimates
  • Create implementation plans
  • Support execution
  • 0 GPA or above
26

Director, Solution Consulting Resume Examples & Samples

  • Enable strong coordination and coordination of Solution Consulting with consultants across the NCAL region (e.g., Business Consultants, KPHC consultants, BTPs, Analytics, etc) as well as with other KP-IT organizations (e.g., SCAL, EA, etc). The Solution Consulting leader is also accountable to foster strong solution consulting partnership across regions and driving for increased value
  • Business and IT Partnership, to establish credible and effective relationships within regional business leaders and national/enterprise IT leaders to maximize success of KP
  • Solution Consulting Operational Planning, including development of market, service delivery, capital and facility, information technology, and people plans to support strategy, technology planning, and internal consulting
  • Business case development
  • Ensure regional representatives are appropriately and actively involved in all planning efforts and that work products represent the full range of regional requirements
  • Develop strong planning relationships with business and IT partners and bring regional plans and perspectives fully into the planning process
  • Effectively engage national KP-IT services to develop solution consulting deliverables (e.g., solution alternative analysis, solution architecture, design, gap analysis, technology industry scans, technology requirements, etc) to support the business portfolio strategies
  • Ensure KP-IT is able to deliver Solution Consulting effectively and deliver on our commitments
  • Minimum eight (8) years of progressively responsible management experience in planning, budget/financial management, and staffing
  • Minimum eight (8) years of related IT experience including IT Project Management
27

Contact Center Solution Consulting Principal Resume Examples & Samples

  • 15+ years of proven experience in technology strategy, enterprise architecture and IT project/program delivery
  • Proven track record of leading enterprise and solution architecture delivery and adoption
  • Proven track record of leading business application and capability delivery
  • Proven track record in business engagement and business partner management
  • Excellent writing and oral communication skills, with proven experience in building and maintaining relationships with executives, business stakeholders and technical teams
  • Strong communication, inter-personnel, influence, collaboration and leadership skills
  • Strong strategic thinking and planning skills
  • Broad knowledge of architecture domains, including business, application, data, infrastructure and security architectures
  • Extensive experience in SOA and integration technologies and architecture patterns
  • Extensive experience in user facing application architectures, including web and mobile applications
  • Extensive experience in data architecture and design, including relational databases, analytics and possibly big data
  • Extensive experience with application middleware, including application servers, ESB, message queuing, ETL and secure file transfers
  • Good knowledge of infrastructure architecture design, including cloud-based infrastructure
  • Broad experience in technology evaluations and selections
  • At least 5 years of prior experience in application and/or database programming in multiple programming languages
  • Fluent knowledge of architecture modeling, including and beyond UML and BPMN, and related tools
  • Deep knowledge of project delivery methodologies, including agile methodologies
  • Master’s degree or equivalent experience
  • Proven track record of delivering results in a complex organization
28

Solution Consulting Cnslt / Spec Resume Examples & Samples

  • Influences cross-functional &/or cross-divisional task forces to identify & document functional requirements, workflow, information sources & system specifications
  • May establish cross-functional task forces
  • Assists in the development of Service Level Agreements. Provides on-going assessment of Service Level Agreements
  • Advises clients on the consequences of actions. Communicates risks & ensures understanding of these risks. Jointly develops risk assessment of plan w/ client. Provides on-going communication
  • Large Complex projects or multiple projects of moderate complexity,
29

Solution Consulting, Consulting Specialist Resume Examples & Samples

  • Accountable for successful project delivery through active client management, project management oversight, and budget monitoring
  • Transform business requirements into viable solutions
  • Take software and integration requests through intake and solution cycle working with all dependent teams to identify, document, and cost solutions for the requestors
  • Plan and conduct project kickoff meetings; define project scope; facilitate technical/operational requirements; develop detailed project plans; track/manage projects to successful completion; communicate status, issues and risks to project stakeholders; provide leadership to cross-functional project teams, and maintain project documentation
  • Participate in client / stakeholder meetings and presentations to set expectations and to manage responsibilities, requirements, issues and initiatives
  • Leverage internal tools to build detailed project cost estimates, identify critical assumptions and risks, and develop Statements of Work for new opportunities
  • Provide leadership /mentoring to more junior level members of the department
  • Bachelor's degree or 4 additional years of equivalent work experience. Masters degree preferred
  • 3 years of experience in software development and architecture design
  • 2 years of experience with interfacing including HL7 and Web Services
  • Some history with leading small technical projects
  • Epic Certification in Bridges, Cache system manager, Chronicles, and/or an epic module such as tapestry.Websphere interface design or programming
  • HL7 or X12 certification
  • Cache and/or Java Programming
  • IIS administration
30

Solution Consulting Resume Examples & Samples

  • Bachelor or Master in Computer Science or Information Technology
  • 8-10 years experienced in software development / engineer
  • 5-10 years experienced in banking industry (preferred)
  • 8-10 years of working in IT on multiple platforms (Unix, Linux or Windows) either supporting or implementing client/server solutions
  • Working knowledge of Database with strong fundamentals in database designing
  • Ability and willingness to learn new technologies and work on the same to meet business requirements
  • Banking and financial system such as Collection system, Loan origination system, Debt management system, Credit scoring, Fraud management (advantage)
  • Excellent systems administration skills on one or more of the following platforms: UNIX, LINUX or Windows
  • Excellent systems administration skills on WebSphere or JBoss
  • Database administration skills on one or more of the following RDBMSs: Oracle, SQL Server or DB2
  • Advanced SQL skills
  • Good understanding of J2EE principals and Java programing
  • An awareness of High Availability configurations
  • Good understanding of internet/web technologies such as HTML, SSL, TCP/IP, XML etc
  • Excellent technical writing and business communications skills
  • Demonstrated ability to meet critical time-sensitive objectives, emphasis on planning skills
  • Excellent team participant
  • Good communication (both Thai and English) and client interaction skills
  • Technical Consultant for the FICO engagement, coordinating all technical effort with other technical team members where appropriate
  • Assist in integration of FICO applications with backend client systems
  • Design and configure integration processes within the overall solution
  • Consult on installation and configuration of FICO applications
  • Delivering consultancy on FICO applications
  • Consult on installation and configuration of J2EE Application Servers such as Websphere, JBoss and WebLogic
  • On and off-site support for FICO applications for the duration of the project
  • Balancing multiple high-profile projects simultaneously. Easily switch from one agenda to another
  • Producing technical design and specification documents. Provide the customer with appropriate project documentation
  • Understanding and communicating both business and technical objectives from multiple perspectives including client view, internal development view, and operational and support view
  • Seeking out clarification and examples when necessary
31

Senior Manager Solution Consulting Resume Examples & Samples

  • Team management experience a must; management of a pre-sales organization preferred
  • Demonstrated ability to lead projects to completion
  • Pre-sales experience and ITSM experience highly desirable
  • Experience with the ServiceNow product suite or competitive product suites highly desirable
  • Understand the needs of the regional sales organization, and develop plans to ensure outstanding support of those needs
  • Develop team members according to the demands of the business and according to their individual professional goals
  • Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands
  • Work with regional sales directors to prioritize regional Solution Consulting efforts
  • Assign resources to sales opportunities, and consistently evaluate progress against goals
  • Assign resources as required to marketing and other efforts to support demand generation
  • Develop and deploy team training curriculums to meet the changing demands of the sales organization
  • Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
  • Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
  • Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc
32

Solution Consulting Manager Resume Examples & Samples

  • Candidate will possess good analytic capabilities, be organized and able to work many tasks at the same time
  • The SC Manager must be able to support the Sales Consulting team by providing guidance on sales strategies, approaches to solve specific problems, as well as a represent their team's needs to Salesforce.com 's executive staff
  • The SC Manager should be able to communicate equally with internal resources such as Product Marketing, Development, and Sales Management to gain commitment and support. Must have good fundamental Sales Skills
  • Prior SC Management Experience is desired
  • Prior SC CRM Solution Experience is desired
  • CPG- Retail Experience a major +
  • LI-Y
33

Director Group Solution Consulting Resume Examples & Samples

  • Direct management of Solutions Consulting management team
  • Development of a deep understanding of service POV and value proposition through coordination with sales, marketing, product innovation, and content leadership
  • Alignment of Request for Proposal (RFP) and sales demonstration processes
  • Definition and delivery of demonstration content across group and large Enterprise prospect segments
  • 40%
  • Measure and monitor demonstration success and win conversation rate with continuous iteration and improvement to demonstration content and processes
  • Oversee sales solutions operational process, such as scheduling of demonstrations, CRM metrics reporting, processes documentation, and performance measurement
  • Demonstrated experience developing processes to support sales through effective content and delivery
  • Experience leading leaders
  • Expertise in sales management and organization
  • Experience in positions requiring the exercise of discretion and independent judgment with respect to significant matters
  • Strong sales administration skills, timely and accurate reporting
  • Deep knowledge of HIT drivers in assigned market
  • Proven ability to achieve goals
34

Consultant K Solution Consulting Resume Examples & Samples

  • Support on technical design, development of SmartForm and system integration
  • Perform implementation, maintenance support, user training, and prepare system documentation
  • Provide user and application support to clients to ensure their reliable and satisfactory operations, including troubleshooting, bug fixing, program enhancement and documentation update
  • Help team leader to ensure the system meet user requirements on an agreed timeframe and within budget
  • Support on the preparation of proposal and Proof of Concept
35

Manager, Solution Consulting, Switzerland Resume Examples & Samples

  • Coordinate resources across our Switzerland territory to ensure that opportunities are effectively resourced
  • Establish business priorities for the region and translate these to technical coverage requirements to ensure that sales have sufficient coverage to work on existing deals and to enable development and support of the partner community
  • Review of resource utilization, planning for specialized coverage of all major sales activity areas (Direct, Channel, OEM and Marketing), and review of the resource matching process
  • Driving Recruitment and hiring of Solution Consultants to fill staffing requirements within the defined territory
  • Participation in regular territory reviews with Sales Leaders resulting in a detailed understanding of the top deals in the region
  • Account management activities may include development of account strategy, high-level presentations, problem resolution, relationship development, and coordination of corporate resource involvement with the top prospects within the region
  • Represent ServiceNow with press and Analysts from product releases to overall value propositions
  • Coordination of the development of resources within the region, including weekly one to ones, approval of training plans, career development planning, coaching Solution Consultants for their professional growth
  • Experience of leading a team of Presales Solution Consultants
  • Understanding and experience of standard approaches to coaching, mentoring and managing a team of individual contributors
  • Previous experience in recruiting team members in a rapidly growing company
  • Ability to motivate and inspire a growing team of leading Solutions Consultants
  • Experience in solution selling
  • A thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a fully working knowledge of ITSM practices
36

Solution Consulting Resume Examples & Samples

  • Leads business discussion and guides customers in integrating FICO software solutions with existing customer computer systems and, in selected engagements, actively participating in the integration of FICO products by gathering requirement, designing, coding, testing, debugging, and documenting interfacing software
  • Provides technical leadership on implementation projects and performs detailed technical tasks at client sites
  • Provides specialized business training and technical training and provides support services for FICO software solutions. This includes remote and on-site client installations and configurations, documentation of the installation instructions, training clients on maintaining the systems, and updating internal documentation on client environments
  • Performs tasks which often include programming code specific to individual products, developing validation tests of data interfaces, and tailoring or configuring the software to meet customer requirements
  • Travels to client sites from 50 to 75% of the time as needed, mostly in the China, but this can include international travel
  • Works outside normal business hours when necessary, particularly during critical delivery times or end of quarter activities
  • With Decision Engine Tool Implementation Background such as Blaze, Ilog System or other Fraud Management system/ Debt Collection System
  • BS degree in engineering, computer science, business, or a scientific-related field
  • Fluency in English, excellent oral and written communication skills with an ability to explain technical terms to clients at all levels and effectively communicate complex requirements to non-technical customers
  • Minimum 3 years of relevant experience in Financial Services, in depth knowledge in Retail Banking or Credit Card Business
  • Experience in software delivery and implementation or business consulting. Education and training should demonstrate excellent problem solving and analytical ability with experience in troubleshooting application, database and network connectivity problems in the field with limited remote support
  • Must be able to work under tight deadlines in a challenging environment
  • Proficiency in MS Project, and Microsoft Office applications. Ability to create technical documentation for clients
  • Strong experience that includes monitoring and system performance tuning including relational databases and application programs
  • Development experience with Java, C and knowledge of other programming languages including COBOL
  • Prefer good system administration knowledge on various UNIX operating systems including Solaris 8, 9 and higher and AIX 5.3 and higher
37

Solution Consulting Manager Resume Examples & Samples

  • Significant experience in leading a Pre-Sales function within a software vendor
  • Proven track record in coaching and mentoring a team
  • Excellent commercial acumen
  • Proven track record in deal qualification
38

Manager, HCM Solution Consulting Resume Examples & Samples

  • Minimum 3 years experience managing or leading a team of Presales / Sales Consultants
  • Minimum 6 years experience in Enterprise applications Presales
  • Experience presenting Enterprise Technology solutions in front of a technical and business audience
  • Ability to work under pressure and work on multiple projects
  • Expertise knowledge of Administrative systems around HR, Payroll, Benefits, Talent Management, Recruiting, Time Tracking
  • What's great about this job?
  • Not your traditional "Presales" position; a role that plays a critical part in Workday's march towards transforming enterprise technology
  • Educate and excite the market on the new wave of unified HCM offerings
  • Position the unique value that disruptive, modern, 21st century technologies bring to HR and IT executives
  • Workday's culture places focus and value on the employee and their satisfaction for creating a superior customer experience
39

Solution Consulting Success Specialist Resume Examples & Samples

  • Lead the SuiteSucess program vertically, owning responsibility for adoption in the pre- sales organization in the region
  • Work in a team to design, develop and deliver SC training content, including discovery, alignment, objection handling and other key sales process skills, via webex, phone calls or live training ensuring consistency across regions
  • Develop and deliver specific SC training at sales bootcamp for all new hires
  • Work with the Solution Consultant Associate program owners to drive enablement of SuiteSuccess methodology and SC soft skills in the development program
  • Evolve all SC development programs to align with the short term and long term strategies of the business to help drive consistent, profitable growth in revenue
  • Collaborate with subject matter experts and Centers of Excellence to develop content and learning paths for onboarding and broader enablement across a variety of areas, such as buyer personas and industry deep dives
  • Partner with cross functional teams to develop and roll out appropriate additions to the core program to supplement competitive, value, etc. messaging
  • Participate in the broader development programs for the global NetSuite pre-sales organization
40

Senior Manager, Solution Consulting Resume Examples & Samples

  • Candidate must be able to show the customer about the journey with Salesforce and make it feasible for them. Designing phases and steps to create the vision for the customer
  • Fluent Spanish & English
  • The Senior Solution Engineer Manager needs to know how to deal with top solution engineers and make a balanced team
  • The Senior Solution Engineering Manager should be proficient with CRM technologies (or other Enterprise business applications) and be able to present to a business or technical audience
  • The Senior SE Manager must be able to support the Sales Engineering team by providing guidance on sales strategies, approaches to solve specific problems, as well as a represent their team's needs to Salesforce.com's executive staff
  • The Senior SE Manager should be able to communicate equally with internal resources such as Product Marketing, Development, and Sales Management to gain commitment and support. Must have good fundamental Sales Skills
  • Prior Consulting Experience is desired
  • Prior experience in the Telco or Utilities or Financial Services industries
41

Director Solution Consulting Resume Examples & Samples

  • Understand, Adhere and Enforce all Corporate Policies to include but not limited to ACI Code of Ethics and Global Information Security
  • Leads team of Solution Consultants in accordance with corporate and functional goals and objectives
  • Engages, develops and manages talent to maximize team efficiency and support individual development
  • Provides regular feedback, conducts performance appraisals and provides mentoring to team and less experienced personnel
  • Develops and manages budgets
  • Oversight for channel sales support efforts, including the identification and presentation of appropriate solutions and product roadmap to customers/prospects with the aim of achieving sales targets, generating consultancy and maintaining or improving customer satisfaction
  • Guides team in providing advice to prospects/customers on design options for modifications, impacts of modifications on the existing system and how to establish and operate related aspects of their business
  • Provides sales-orientated product demonstrations
  • Partners in the design of global education and training programs for sales personnel on sales, customer services, products, and marketing objectives. Manages the preparation of product presentation and demonstration at customer meetings
  • Establishes performance measures and incentive programs for team
  • Ensures that plans and policies are communicated, understood and administered by the management team
  • Represents ACI in industry groups and events to create internal and external awareness of functional solutions
  • Partners with global counterparts to ensure adoption of global best practices. Drives collaboration and partnership with cross-geo and cross-functional teams. Keeps current with new trends, products, and technologies in the payments industry
42

Manager, Solution Consulting Resume Examples & Samples

  • Recruiting, interviewing and hiring new team members
  • Providing mentorship to team as they develop
  • Ensuring adherence and completion of the onboarding program
  • Introducing and driving adoption of DMP disciplines
  • Ensuring adherence to demonstration and presentation best practice based on internal and external training initiatives
  • Providing knowledge of the Services organization to assist with successful scoping techniques
  • Recruiting and interviewing Solutions ConsultingPre-Sales experts
  • Experience managing a team of Solutions Consulting pursuing new business
  • Deep knowledge and understanding of Enterprise sales best practices
  • Five or more years of successfully selling DMP or digital marketing solutions or related customer centric industry solutions
  • Practical experience scoping, managing and implementing DMP or digital marketing solutions or complex enterprise framework solutions
43

Head of Solution Consulting Resume Examples & Samples

  • 5) Achieve TransUnion New Product revenue plans and increase penetration of complex solutions. Leverage skill set and consultative approach to increase success of new and more complex solution sales
  • Proficiency: possesses expertise in analytics and credit bureau solutions, recognized as a subject matter expert. Prior experience with a Credit Reference Agency preferred
  • Efficiency: ability to generate significant output with minimal waste and direct supervision
  • Aggressiveness: moves quickly and takes a forceful stand without being overly abrasive
  • Intelligence: learns quickly. Demonstrates an ability to quickly and proficiently understand and absorb new information
  • Persistence: demonstrates tenacity and willingness to go the distance to get something done
  • Proactivity: acts without being told what to do. Brings new ideas to the company
  • Flexibility/adaptability: adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change
  • Strategic thinking/visioning: able to see and communicate the big picture in an inspiring way. Determines opportunities and threats through comprehensive analysis of current and future needs
  • Enthusiasm: Exhibits a passion and excitement over work. Has a can-do attitude
  • Work ethic: possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard
  • Listening skills: lets others speak and seeks to understand their viewpoints
  • Openness to criticism and ideas: often solicits feedback and reacts calmly to criticism or negative feedback
  • Communication: speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of communication. Proficiency in English is required. Mastery of Cantonese a plus
  • Teamwork: reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship
  • Persuasion: able to convince others to pursue a course of actions
  • Culture Awareness: understand cultural differences. Able to work effectively with diverse markets simultaneously. Willing to travel when required
44

Senior Manager, Solution Consulting Resume Examples & Samples

  • The successful candidate will possess good analytic capabilities, be organized and able to work many tasks at the same time
  • The SC Manager should be proficient with CRM and/or Platform technologies (or other Enterprise business applications) and be able to present to a business or technical audience
  • The candidate must be able to support the Solution Consulting team by providing guidance on sales strategies, approaches to solve specific problems, as well as represent their team's needs
  • The SC Manager will use their Salesforce product knowledge, skills and experience to support "Player/Coach" situations, which includes demonstrating Salesforce Products
  • The SC Manager should be able to communicate equally with internal resources such as other SC Manager, Product Marketing, Development, and Sales Management to gain commitment and support
  • The candidate must have good fundamental sales skills gained in a solution-selling environment and be comfortable operating in the role of technical sponsor and trusted advisor to customers
  • Prior SC Management Experience
  • Prior SC CRM Solution or other Enterprise business applications Experience
  • Prior Experience in Enterprise Architecture and/or Application Development
45

CX Solution Consulting Manager Resume Examples & Samples

  • Aspiration to lead a team of CX Pre Sales professionals
  • Experience in CRM/CX field
  • Experience in Software (by working for a Software provider in a Pre Sales or Technical Support capacity)
  • Strong presentation and customer-facing skills
  • Full fluency in Spanish and fluency in English is a pre-requisite, while fluency in another European language would be beneficial
46

Manager, Solution Consulting Resume Examples & Samples

  • Minimum of 10 years corporate tax, accounting firm, or related experience
  • Minimum of 3 years management experience (i.e. managing a team of 3+ direct reports)
  • Bachelors degree in accounting or related field
  • Graduate degree in accounting, tax or business
  • Quick learner; ability to work independently
  • Willingness to travel up to 25%
47

Solution Consulting Program Manager Resume Examples & Samples

  • Support CU Experience business units (e.g., Account Management, Sales teams); serve as subject matter expert for assigned products/solutions to answer questions, prepare and deliver onsite presentations, and provide other marketing/sales support as needed to drive and close business and enhance relationships
  • Create means for gathering and focusing strategic market/product intelligence for assigned products/solutions to relevant internal departments to assist in the proactive development of assigned product offerings/enhancements
  • Serve as liaison for assigned products between PSCU clients/prospects, PSCU product lines and support teams, and PSCU business partners by gathering and focusing market intelligence and developments
  • Provide ongoing educational support to development of PSCU sales and client relations for assigned products/solutions
  • Frequent travel required (60+%)
  • Bachelor’s Degree in related field or equivalent combination of education and experience
  • Five (5) years banking, credit union or payment processing industry experience related to assigned product/solution (e.g., Debit, eCommerce, Bill Pay, Call Center, Integration, ATM, or Credit). Experience with sales automation software preferred
  • Ability to communicate effectively in both verbal and written formats with individuals or groups and give presentations up to Senior Executive level utilizing various audio/visual support aids
  • Possess strong leadership and problem solving skills and have the ability to negotiate with and influence others across all organizational levels; ability to influence senior level executives to make appropriate business decisions
  • Ability to recognize unique differences in the management culture of each credit union and assist the Sales and Account Management areas with customizing specific recommendations based on needs analysis
  • Ability to manage multiple projects, work in fast-paced environment, and meet deadlines
  • Demonstrated excellent reasoning and analytical skills, with ability to develop detailed presentations
  • Ability to exercise discretion and independent judgment in making decisions and interact effectively and positively with all levels of personnel, credit unions and vendors
  • Proficiency in word processing, spreadsheet, and presentation computer software applications
  • Demonstrated ability to visualize the big picture and direct efficient use of resources
48

Technical Solution Consulting Associate Resume Examples & Samples

  • Lead and complete integration engagements for prospects and clients
  • 20%
  • 2-3 years of project management experience, including management of projects with significant cross functional interdependencies
  • Experience coordinating with third/external parties on both definition of business problems and development of the associated technical solutions
  • Knowledge of healthcare IT preferred
  • Communication – highly articulate; makes written and verbal arguments in a compelling manner
49

Technical Solution Consulting Manager Resume Examples & Samples

  • 60%
  • Lead complex, high visibility Enterprise/Large Group prospect/client integration engagements
  • Influence prospect/client stakeholders during scoping with emphasis on designing solutions that best meet the needs of the client along with the athenaNet business , technical, and standards goals
  • Collaborate with other internal stakeholder organizations (including Account Management, Product and R&D) to ensure interface engineering engagements and implementations are successful
  • Work cross-functionality within the organization and with teams across Athena
  • Provide strategic input, solicited and unsolicited, to Client Integration leadership with a goal of developing better processes, tools and models that generate successful outcomes within the team and improve operational efficiency
  • Bachelor of Arts or Science degree
  • 6-10 years of project management experience, including management of projects with significant cross functional interdependencies
  • Demonstrated knowledge of SQL, HL7, APIs, and computer networking. Technical writing skills preferred
50

Mgr Solution Consulting Resume Examples & Samples

  • Supports the Market Product Management leader in the deal review and approval process
  • Builds and maintains effective relationships with major customers, suppliers, bankers, government agencies, etc
  • Develops and/or improves tools, systems, processes, and procedures to increase team or functional efficiency and effectiveness
  • Drives performance measures and incentive programs for their team
  • In-depth payments industry knowledge in relevant market segment
  • Knowledge of multiple industry solutions, products and applications
  • Understanding of fit for industry products, services and solutions across a number of industry sectors
  • Ability to support solution and cross-product sales and consultancy efforts and implementations
  • Clear understanding of enterprise software implementation and technical services, sales, customer management and support services requirements
  • Effective communication and strong executive presence
  • Excellent problem solving, critical thinking and process design skills
  • Strong organizational, leadership, motivational, planning and management skills
  • Strong conflict resolution and persuasion skills
  • Highly effective relationship and interpersonal skills
  • Independent decision making skills
  • Excellent teamwork and lateral management skills
  • Must be customer focused, demonstrated attention to detail and ability to exercise excellent judgment
  • Working business knowledge of industry products and services
  • Ability to work in high pressure, politically sensitive environments
  • Ability to use a personal computer with proficient skills in business applications
51

Solution Consulting Academy Resume Examples & Samples

  • We are fun (no seriously, we are): NetSuite is built on a culture of teamwork and innovation
  • Excited to work in a fast-paced environment with structured training (and regular feedback!) that quickly transitions to an autonomous, client-facing position
  • Love to “geek out” and understand HOW and WHY our software works the way it does
  • Intelligent, motivated and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
  • Excellent communication (verbal, written, and presentation) and interpersonal skills (outgoing and personable)
52

Product / Solution Consulting, Senior Manager Resume Examples & Samples

  • Management of a team of solution practice consultants
  • Lead the development of standard offers (Capability) for the Practice group
  • Management of the resource model (Supply Side) and critical capabilities
  • Development of the Ecosystem required to maximize time to market and scale
  • Allocation of resources to projects and utilization of resources based on targets
  • Methods and process replication to drive scale and consistency
  • Management of solution and / or resource rate cards for capability / by theatre
  • Leadership of core consultant and engineering capabilities in theatre
  • Consultant / Engineering training programs for ensuring proficiency in new offers / skills
  • Collaboration with Theatre Teams to align Demand / Supply side requirements
  • Working with Theater PMO – drive successful project outcomes for Juniper’s customers
  • Has proven experience with leading and developing a technical team
  • Has proven leadership skills applicable to a professional services business
  • Has experience of large scale solutions project delivery to Service Provider and/or Enterprise customers
  • Demonstrates an excellent understanding of the industry, the customer's business issues, and the most appropriate solution architecture to meet their business goals
  • Uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways
  • Typically requires 12-15 years of related experience
  • Strong influencing skills and the ability to present at industry events, not "limited" to Juniper technology; ability to compare our solutions with other industry options
  • Proven leadership skills, including
53

India Engagement Leader Solution Consulting Centers & SC Operations Resume Examples & Samples

  • Management & Co-ordination - Strategizing, Managing and Coordinating interactions between India field SC team and SCC resources
  • Driving Adoption & Change Management - Leveraging SC eco-system by driving adoption of SCC's remote services across all pillars i.e. Applications, Cloud Platform and Systems
  • Presales Engagement through SCC - Supporting opportunities by providing cross pillar SCC support
  • Strategic Planning - Participating in field SC leadership business planning meetings and discussions. Providing strategic inputs wrt optimization of SCC utilization
  • Head Count Planning and Budgeting - Based on India field priorities and focus areas, planning SCC Head count investment and skills requirements
  • Communication & Updates - Demonstrating excellent communication skills. Regularly connecting and establishes a cadence with SC leadership team, SCC leadership team and engagement managers from other regions
  • Business Review - participating and providing valuable inputs during Quarterly Business Review Discussions
  • Innovation & Creativity - Arriving at Innovative ways to promote and drive SCC acceptance, use of re-usable assets and optimizing operations
  • Leverage existing assets and eco-system - Leveraging SC eco-system. Creating and sharing repository of SCC and other reusable assets to support our business
  • SCC utilization - Maximizing usage of SCC by optimizing utilization of invested resources and encouraging participation from overall SC organization. Setting up a feedback mechanism. Highlighting success and Wins
  • Collaboration and Team work - Ability to work across teams. Demonstrating ability to work remotely across regions. Comfortable in using collaboration tools
  • Operational Excellence - Handling operational requirements around SC as a Service (SCaaS). Managing Sales Consulting data, analyzing data, converting to useful information, support business decisions. Creating and publishing regular reports
  • Pipeline Visibility and Movement - Having a view of ongoing deals and pipeline movement
  • Managing challenges and conflicts - Handling escalations and conflicts. Providing resolutions
  • Talent Development - interacting with SC leadership team to arrive at information wrt SC skills, identifies gaps, coordinates with SC leadership in planning, organizing and executing initiatives around skill development
  • Reporting & Analysis - Providing regular updates with requisite reports. Using latest tools to arrive at insightful reports. Analyzing SCC and SC operations utilization data wrt various parameters (pipeline, forecast, number of opportunities, hours spent, revenue, win rate etc.) and presenting to India SC leadership team