Services Sales Manager Resume Samples

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GK
G Kunze
Geovanni
Kunze
22033 Nolan Locks
New York
NY
22033 Nolan Locks
New York
NY
Experience Experience
06/2015 – present
Chicago, IL
Senior Services Sales Manager
Chicago, IL
Senior Services Sales Manager
06/2015 – present
Chicago, IL
Senior Services Sales Manager
06/2015 – present
  • Establish & maintain good working relationships with end users and channel partners
  • Connecting and building relationships with BMC Account Managers and Regional Sales Managers
  • Making sure that work is performed in compliance with SOP’s
  • Owning services pursuits (signings quota) and revenue performance in territory
  • Develop in-quarter renewal pipeline to support achievement of quarterly and annual targets
  • Working in conjunction with our Solution Architects, leveraging technical knowledge and positioning BMC as a champion against competitors
  • Successful history of strategizing with Channel Partners to achieve sales goals
08/2008 – 01/2015
Chicago, IL
Professional Services Sales Manager
Chicago, IL
Professional Services Sales Manager
08/2008 – 01/2015
Chicago, IL
Professional Services Sales Manager
08/2008 – 01/2015
  • Working with senior level client management personnel, delivering quality client presentations and managing issues
  • Demonstrated record of exceeding sales performance goals
  • Compile customer requests and deployment issues, to provide a feedback channel to Consulting Leadership
  • Developing opportunities and selling various technology based services to a target list of customers that are currently doing business with SUPERVALU INC
  • Candidates should also have practical knowledge of routing and switching products that will be installed adjacent to the Palo Alto Networks appliances
  • Generate follow on business with existing clients through effective client delivery oversight and networking within the client environment
  • Effective selling remotely using collaboration technology such as WebEx, video conferencing and other similar tools
11/2002 – 05/2008
Chicago, IL
Services Sales Manager
Chicago, IL
Services Sales Manager
11/2002 – 05/2008
Chicago, IL
Services Sales Manager
11/2002 – 05/2008
  • Works closely with Inside Service Sales Manager and the BU account manager to maximize business opportunities
  • Work closely with other Sales Managers in the Country to create synergies and to ensure a seamless execution of the Country growth strategies
  • Makes sure that work is performed in compliance with SOP’s
  • Execute the business plan, with emphasis on developing and maintaining strong business relationships at Senior levels within this geography
  • Has worked with a Contract and Project Management Offices to adhere to best practices and business guidelines
  • Develops new accounts and/or expands existing accounts within an established geographic territory, industry, product segment, or channel
  • Comply and adhere to published business and administrative processes to support business development and management activities
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Duke University
Bachelor’s Degree in Business
Skills Skills
  • Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services
  • Has a presentable knowledge on ITIL management methodologies, strategies & technologies
  • Has a presentable knowledge on the VMware portfolio including Virtualisation, VDI, vFabric, Cloud & Management, SDDC
  • Strong computer skills - Including knowledge of MS Office environment and or Oracle, Admin, Carms, IBT systems
  • Proficient in Microsoft Office suite and ERP/CRM related tools. Excellent organizational skills
  • Excellent command of Business English and German
  • Strong influencing and negotiation skills
  • Leadership style and presence backed up with strong communication skills
  • Solid understanding of the Commercial IT industry and EMEA market trends
  • Good understanding of HP's organization & operational structures
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1

Cib-treasury Services Sales Manager Resume Examples & Samples

  • Understand the market, trends and needs of clients in order to identify market opportunities and focus on high potential prospects / areas
  • Build relationships with key partners in the Commercial Bank to leverage existing relationships and ensure the overall approach is aligned with the Commercial Bank
  • Develop specific sales initiatives and account plans to support achievement of revenue targets
  • Maintain and grow the existing client portfolio by identifying new opportunities, cross-sell initiatives
  • Originate new business by identifying and calling on new prospects
  • Take the lead role in RFPs and proposals, coordinating the development of solutions with local and regional products teams and support areas
  • Liaise with Product, Client Services, Operations and Compliance teams to ensure solutions can be effectively delivered
  • Work with Account Management, the Solution Centre, and Operations teams to resolve important client-related issues escalated to sales
  • Execute new product roll-outs and repricing exercises
  • Identify and communicate market trends and enhanced client requirements to product managers
  • Provide backup sales coverage for the rest of the sales team
  • Actively participate in internal and external industry sessions
  • Meet all the compliance and other requirements of the role including KYC, AML / OFAC sales reporting, and continuing professional development
  • Create and foster relationships within company treasuries (Treasurer, CFO, Financial Managers)
  • Nurture relationship with clients through an active calling program to ensure pro-active management of accounts
  • Monitor customer satisfaction on a pro-active basis and respond as necessary
  • Seek ways to improve the relationship and identify better processes for the client and JP. Morgan
  • Strong Client Relationship Management skills (with emphasis on lending, cash and trade sales) Credit & structuring skills preferred Self starter with strong motivation
  • Excellent inter-personal skills and presentation skills
  • Excellent written and verbal English communication skills
  • Ability to think out-of-the-box and good solutioning
  • 3 - 5 years or more working experience in a bank
  • Sales and customer services experience dealing with US-based corporate clients will be an advantage
  • Prior credit, cash management/ trade experience with preference for candidates from a large foreign bank or a large Malaysian bank
  • Degree level qualification as minimum
2

Issuer Services Sales Manager Resume Examples & Samples

  • Target key intermediaries and prospects to develop strong pipeline and source new mandates for Issuer Services
  • Position Citi to win Issuer Services mandates onshore in China by being fully conversant with Issuer Services product characteristics. Support regional team in relation to cross border transactions as appropriate
  • Maintain dialogue with existing clients and intermediaries in China at all levels of seniority from working level to C-suite contacts
  • Be a first point of contact for existing Chinese clients and connect with Issuer Services hubs to help resolve key issues
  • Work with clients and their advisors to understand deal structures, prepare proposals and agree pricing for onshore deals
  • Act as key partner and trusted advisor to clients and external intermediaries in relation to local market regulations that may impact Issuer Services transactions
  • Work with regional hub to seek approvals, and ensure adequate execution and implementation of transactions prior to closing
  • Work with team to ensure that deal structures are well understood and operationally viable
  • Act as first line of defense to ensure that mandates won on are within target market and do not present significant franchise risk to Citi
  • Build strong internal network with different product partners, coverage team and support functions such as operations, risk, legal and compliance both in China and in key locations HK, Singapore, London and NY hubs
  • Existing intermediary network in China is a distinct advantage
  • Solid understanding of capital market or Investor or Banking industries
  • Experience in team work as well as Individual Contributor
  • 3-5 years experience in a corporate trust or similar sales role would be an advantage
  • Highly motivated self starter, resourceful, able to perform well under stressful conditions, flexible, team worker
  • Excellent PC skills with specific emphasis on presentation and written client materials
  • Confident / competent client management skills are essential
  • Ability to understand complex Capital Markets deal structures and build creative solutions for clients
  • Demonstrated ability to build internal and external client networks
3

Services Sales Manager, Infrastructure Resume Examples & Samples

  • The Services Sales Consultant is responsible for driving business growth for service offerings covering Data Centre and Cloud consulting, Network consulting and Big Data consulting
  • With expertise across data centre, networking and storage services sales you will have the opportunity to drive the consulting services business across multiple product lines within the company
  • By building a high-quality funnel across the region you will generate customer demand in partnership with marketing & sales
4

Enterprise Infrastructure Services Sales Manager Resume Examples & Samples

  • Identify potential customers in the sales zone and develop a business development plan to reach them
  • Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations
  • You will develop new business relationships, generate and negotiate new singing/ revenues for IBM - ITS
  • Presenting IBM to potential clients through direct communication in face to face meetings, telephone calls and emails
  • You will be expected to spend a significant amount of your time out of the office
  • Responsible for your own appointment setting and actively and successfully manage the sales process: lead generation; credentials pitch; asking questions; solution pitch; negotiation; close; handover to the line managers
  • Possess drive, motivation and acute attention to detail in ensuring all sales opportunities for IBM are captured and explored
  • You will have individual responsibility for new business, and are expected to be autonomous; however, you will be part of a growing team of people with the same job title. You will work in close collaboration with the management team for complex large pitches and strategies
  • Managing and maintaining a pipeline and ensuring all sales administration is up to date using the CRM software
  • Create and be accountable for all client proposals, contracts and any further documentation, following IBM’s procedure
  • Responding to tenders and requests for information in a timely manner
  • You will effectively interact with other departments including the account management and technical team when working on opportunity/es, ensuring you fully and correctly brief in all aspects of the sale
  • Ensuring IBM’s remains proactive and responsive to prospective clients
  • Accurately forecasts annual, quarterly and monthly signing / revenue streams
  • At least 6 years experience in Integrated Communications, Networking and Datacenter Sales
5

Services Sales Manager Resume Examples & Samples

  • Establish close collaboration with the Swedish and Danish Account and Global PC account managers and drive them to generate custom PC Services opportunities of more than $200K, often up to $1M
  • Manage a funnel of opportunities, manage the Services quote in collaboration with the EMEA pursuit team and / or with local suppliers
  • Ensure services remain a growth priority by driving sales focus on margin and profitability
  • Work closely with the local and EMEA product categories (PC services) to ensure we have a winning services portfolio
  • Drive engagement with the generalist CEP sales organization to ensure services are a key part of every HP offer to CEP customers
  • Define and ensure delivery of services training plans for generalist sales in Sweden and Denmark, then in Finland, Belgium, Austria
  • Ensure process are in place with well managed KPIs to systematically include run-rate services will all HP PC transactions
  • Expand the sales volume of HP and partner orders for factory and deployment services
  • Set the strategy and drive partnership activity which could lead to sales development on the territory
  • Collaborate closely with support organization to gain efficiencies and simplification for the selling process – this includes EMEA CEP pre-sales and Sales Operations teams
  • Maintain a strong linkage with the PPS service delivery organizations
  • Bachelor or Master Degree
  • At least 3 years of selling services at end-user account
  • At least 3 years in the Sales motion to top Enterprise or Corporate accounts with if possible an experience of the Direct Sales at HP or competition
  • Experience in selling and building partnerships at “C” level
  • Demonstrable track record of success in working in leveraged, cross functional teams
  • Proven record of services sales achievement in PC environments
  • Ability as a sales manager to drive performance from a distributed sales team
  • Ability to motivate and energize a sales organization
  • Ability to set sales program strategy, objectives and key metrics for success
  • Good understanding of the services sales cycle in relation to HP sales methodology and sales pipeline management
  • Experience in sales process of management – in particular planning, forecast, quota deployment and tracking of business performance
  • Good understanding of the PC market and large customer requirements/needs towards services
  • Leadership style and presence backed up with strong communication skills
  • Solid understanding of the Commercial IT industry and EMEA market trends
  • Good understanding of HP's organization & operational structures
6

Services Sales Manager Resume Examples & Samples

  • Coordinates all deal team efforts with sponsorship of MS Engagement Director
  • Responsible for validating/endorsing the technical solution for the deal. Works with delivery to assure that solution design can be property delivered
  • Leads pursuit team in developing and substantiating a winning value proposition that meets the needs of the customer, including analyzing critical business drivers and risks
  • Leads negotiations for medium size deals and assists with large complex global deals
  • Proactively manages all resource requirements throughout deal pursuit
  • Develops the service request process and manages this process and tool to support for large accounts
  • Coach and mentor employee direct reports. May coach and mentor non-direct reports as needed. Manage FPR process for HP employees. Manage team and individual performance
  • Monitor and ensure organizational goals and contractual commitments are met (e.g. budget/cost, service availability, responses, reports)
  • Resolve/monitor customer escalations as appropriate
  • Establish and manage relationships with customer subject matter experts and appropriate customer management, with an objective of maintaining and building the business
  • 10+ years of experience and 4+ years of Engagement related experience
  • Experience managing a team of sales professionals selling IT services to the Capital Markets and Insurance industries
  • Some cross Business Unit expertise, but does not have all Business Unit credibility and knowledge
  • Expertise is in managing a sales team selling, and closing work
  • Expertise in demand management processes and tools
  • Customer/Vendor Management, escalation management, customer relationship-building
  • (strong) Business Analysis, Business Planning
7

Area Services Sales Manager Resume Examples & Samples

  • Attend weekly CXO (CXO or 2-3 levels from CEO) appointments by visiting client locations, participating in client executive briefing and quarterly business reviews
  • Recognize the importance of customer satisfaction and empower the team to achieve the customer satisfaction target with best-of-class support
  • Collaborate with matrix resources including Finance, Legal, Cisco Capital, Business Units, etc
  • Represent service organization on sales initiatives and influencing service offerings to meet customer demands
8

Services Sales Manager Resume Examples & Samples

  • In partnership with Sales Account Managers, strategically drive new services business to targeted accounts within your sales territory
  • Meet/exceed % quota attainment
  • As a trusted advisor, build in-depth knowledge of clients’ business priorities, challenges and initiatives that can be translated into Polycom opportunities
  • Manage direct relationships with management representatives for all key accounts
  • Provide weekly sales forecasts by staying abreast of status/details for region and independently provide reliable sales forecasts
  • Collaborate with virtual service teams assigned to delivery
9

Regional Services Sales Manager Resume Examples & Samples

  • 10+ years of sales experience and 6+ years of Engagement related experience
  • Typically 10+ years of directly-related experience, selling services
  • Good track record selling to the Public sector, (at least 6+ years)
  • Strategic Planning(developing) Negotiation Skills/(strong) Influencing Others
10

Regional Services Sales Manager, FSI Resume Examples & Samples

  • Bachelor's degree in Business or related field
  • Good track record selling to the Financial Services sector, (at least 6+ years)
  • Financial Management/Cost Management
11

Trade & Treasury Services Sales Manager Resume Examples & Samples

  • In-depth knowledge of regulations, market practices and bank operations
  • Strong interpersonal and oral/written communication skills
  • Innate leadership ability to galvanise resources across units
12

Services Sales Manager Resume Examples & Samples

  • Act as the primary contact and champion for all services activities in the region
  • Support offers, bids and tenders as the services expert
  • Develop localized value propositions to ensure services are seen as “high value”
  • 5+ years’ experience in a UC&C or similar technology environment
  • 3+ years proposing and delivering professional service solutions as part of strategic solutions offering
  • Good knowledge of the UC market and workplace of the future
  • Strong technical capabilities to enable them to operate independently when required
  • Understands and can clearly articulate the value of Polycom services
  • Develops excellent relationships
  • Good communicator and team player
  • Able to have appropriate dialogues with engineers or business executives
  • Experience in local Japanese market
  • Native Japanese speaker
  • Good written and verbal English skills
  • Experience working directly with customers as a pre-sales resource or consulting engineer
  • Higher education to degree level or similar qualification
  • Knowledge of competitive solutions including Cisco, Avaya, Lifesize ,Acano, Vidyo, Pexip
13

Services Sales Manager, Public Sector Sled Resume Examples & Samples

  • Strategically drive new business in selected accounts in close synergy with the account teams and manage assigned services sales and revenue targets
  • Use specialty expertise to penetrate the Public Sector segment and evangelize VMware solutions to customers on a partnership basis, or act as a dedicated resource to other strategic accounts
  • Generate new opportunities through existing relationships, lead-generation, and by scheduling and presenting at marketing events
  • Report key metrics (revenue and opportunity forecast, pipeline, opportunity status, challenges, and needs) accurately and in a timely manner
  • Align with appropriate delivery teams to leverage follow-on business from one delivery project to another. Attend to major Project Milestones and executive Reviews
14

Services Sales Manager Resume Examples & Samples

  • Aligning and collaborating closely with the Civilian Practice Managers as well as the General Manager of Civilian Services Delivery
  • Build a strategic relationship with the ATU Directors which manage the Federal Civilian space
  • Undergraduate or graduate degree in business, computer science or engineering
  • Adaptability, flexibility and the ability to do quality work under tight deadlines
15

Issuer Services Sales Manager Resume Examples & Samples

  • Comprehensive knowledge of multiple capital market and corporate finance markets including project finance, structured finance, syndicated loans, corporate debt and M&A and how corporate trust products are utilized in the execution of such transactions
  • Ability to develop sales strategies, execute the strategies and, when needed, modify the strategies to adapt to market changes and developments
  • The ability to manage multiple projects at the same time, prioritize deliverables and meet all client deadlines
  • Team player with strong intrapersonal skills, capable of creating partnerships with colleagues in multiple countries and business functions
  • Fluency in Spanish and proficiency in English is required, Portuguese language skills would be a plus
  • Proficiency with the Microsoft Office Suite and good aptitude for learning internal applications
16

VIP Services Sales Manager Resume Examples & Samples

  • Responsible for selling all VIP Service sales with focus on memberships
  • Responsible for selling products under VIP umbrella beginning with the most profitable options
  • Achieve monthly, quarterly and yearly budget goals
  • Reports to Director of VIP Services
  • Oversees Concierge’s day to day duties
  • Actively retain current business opportunities and solicit new business opportunities through effective sales calls, presentations and site tours
  • Generate revenue via prospecting leads, upgrading existing sales and renewing lapsed business opportunities
  • Monitors various market and industry trends to develop and implement ever evolving strategies to sell memberships and other VIP products
  • Develop and nurture relationships with Members (to include: significant time spent in Foundation Room, member outings and events and other opportunities to build rapport) to maintain a high retention rate and to develop referrals
  • Will manage and use data management programs including Sales Force and SevenRooms
  • Create and lead Marketing initiatives that increase VIP sales, working closely with Marketing department
  • Will work in tandem with various departments including, Marketing and Operations
  • Network to increase visibility within community
  • Supports the strategic direction of the VIP Services department, including operating procedures, structure and efficiency in order to provide maximum value to House of Blues
  • Maintains objective viewpoint in all circumstances
  • Ability to sell a non-tangible product
  • Able to maintain a flexible work schedule to accommodate business needs
17

Services Sales Manager Resume Examples & Samples

  • Use specialty expertise to penetrate the segment and evangelize VMware solutions to customers on a partnership basis, or act as a dedicated resource to other strategic accounts
  • Participate in weekly sales meetings to present/assess the status of all existing pipeline of leads, opportunities as well as potential future target companies and pursuit strategies
  • Play a leadership role as an expert in the field and act as a mentor/teacher to other team members
18

Financial Services Sales Manager Resume Examples & Samples

  • Experience leading implementation elements of Analytics business strategies for Financial Services markets
  • Apply expert, in-depth knowledge of Sales Management Analytics and programs/solutions within the Financial Vertical
  • Applying professional knowledge and in depth-expertise of communications and personal skills. Has in-depth understanding of the dynamic relationships among the Globally Integrated Enterprise (GIE) - Shared Services/Value Services and Sales functions
  • Anticipating requirements, design strategies and plans that are innovative, and that contribute to the formulation of policies to enable the function to obtain its objectives. Addresses issues before they arise and surfaces beneficial opportunities which help to achieve our mission, determining impact on projects and/or programs
  • At least 2 years experience within the Financial Services Vertical
19

TX Services Sales Manager Netherlands Resume Examples & Samples

  • Achieving and exceeding Services transactional orders target in support of the larger Region sales plan
  • Interface directly with the customer base in the region
  • Develop and present customer presentations to convey portfolio of services capabilities targeted to specific customers
  • Lead generation & standard and non-standard proposal offerings
  • Cooperation and guidance for Telesales team in Hungary
  • Order Hand-over to OTR
  • Technical and commercial educational background
  • Fluent English\ Dutch and preferably French
  • Strong proven negotiation skills
  • Experience working in Reciprocating engines or at least on the Power/Gas market(s)
  • Knowledge of data base and CRM software (Oracle or SAP)
  • Required travel up to 40-50%
20

Senior Services Sales Manager Resume Examples & Samples

  • Master's Degree in Business (MBA) or Engineering from an accredited college or university
  • Black or Green Belt Certification OR equivalent Quality certification
  • Technical Sales Program Graduate (TSLP), Commercial Leadership Program (CLP) OR Experienced Commercial Leadership Program (ECLP)
  • Industry process experience in Marine, Utilities, Manufacturing, Material Handling, Pharmaceutical, Water / Waste Water, Metals, Mining, Pulp and Paper, and/or Chemical and Petrochemical
21

Software Services Sales Manager Resume Examples & Samples

  • Operational Efficiency: Enhancing Margins
  • Verify prices, margins/Negotiate with Principal/customer for better price
  • Responsible for defining service and support solutions
  • Achievement of Sales Target with enhanced net margin
22

Airlines Services Sales Manager Resume Examples & Samples

  • Responsible for delivering credible technical presentations customized to specific customer value requirements by understanding market definition, segmentation behaviors, and business models of the target audience
  • Utilizes broad experience to form intuitive and intelligent input and guidance to the sales team when requested during RFI, RFP, thru formal bid and proposal stages for Connected Aircraft sales opportunities. Requires appropriate levels of financial acumen, product and industry knowledge to understand and provide strategic positioning consultation to the bid team on sales pursuits, as well as an ability to play either leading or supporting role depending on specific situations
  • Collaborates with M&PM product leaders on product roadmaps and strategic direction of go-to-market strategies, sales and marketing collateral content, and positioning
  • May be required to represent Honeywell at trade-shows, conferences, workshops and other industry and customer events as a specialist for assigned products
23

Senior Services Sales Manager Resume Examples & Samples

  • Develop in-quarter renewal pipeline to support achievement of quarterly and annual targets
  • Establish & maintain good working relationships with end users and channel partners
  • Drive service revenues to the target
  • Conduct channel meetings which include driving renewal closure, identifying and closing up-sell opportunities
  • Provide weekly, monthly and quarterly commits that identify required opportunity to meet quota
  • Maintain accurate forecast and pipeline data in Salesforce.com
  • Salesforce.com or similar CRM
24

FSI Services Sales Manager Resume Examples & Samples

  • Responsible for Executing and driving growth within a designated Territory assigned to members of his/her team
  • Establish and maintain powerful long term relationships
  • Facilitate alignment between services and license for effective Account Planning and Strategy
  • Lead the sale of the complete portfolio and/or specific specialized portfolio areas (e.g. CD, P&E, BA, etc.)
  • Drive the sale of Profitable projects
  • Sponsorship of projects
  • Drive significant improvements in the offer to contract process; improve team contractual outputs
  • Drive a culture of accountability, respect and team spirit
  • Active support and if needed, involvement, in entire Sales Engagement
  • Structure development and effective management of a strong Services Sales team
  • Effective staffing
  • Implement business strategies to ensure customer success driving revenue targets for software and services
  • Must have a track record of success in selling to blue chip clients within Financial Services industry
25

Services Sales Manager Resume Examples & Samples

  • Accountable for achieving bookings, revenue, margin and customer satisfaction targets allocated to the business unit in accordance with defined policy and guidelines regarding the use of SAP and 3rd parties, prime contract and Partner engagement policies
  • Accountable for the assessment of services opportunities and the regular maintenance of a services pipeline and resource forecast for the business unit, includes attending pipeline review meetings
  • Responsible for ensuring 4x pipe across the rolling 4 quarters (current quarter plus three)
  • Demonstrate leadership and provide direction and guidance to the Account Executives (AE’s), Client Partners & Project Managers
  • Work collaboratively with Account Executives (AE’s) and the Project Services team to develop account plans and sales strategies for the business unit
  • Liaise with Partners and develop relationships based on mutual success. Negotiate back to back agreements with partners where necessary
  • Comply and adhere to published business and administrative processes to support business development and management activities
  • Participate in performance management processes such as 360 degree reviews of all team members when requested
  • Engage at a senior level within the allocated group of accounts and target sales campaigns based on strategic business values rather than a product
  • At least 5 years Services Sales leadership experience
  • Understanding the principles of solution selling, strategic sales and challenger sales
  • Ability to communicate effectively with all levels of management internally and externally
  • Ability to work effectively and efficiently with minimal supervision
  • Interpersonal skills: leader, team player, proactive networking attributes, results driven
  • Ability to team effectively across organizational boundaries
26

Aftermarket & Services Sales Manager Resume Examples & Samples

  • LI-KH2
  • Bachelor’s degree in Business Administration, Engineering or must possess equivalent industry experience
  • 6 – 10 years related experience in aftermarket sales and services including customer facing experience
  • Must have experience with selling commercial off the shelf products in both commercial and international military segments
  • Ability to work, manage and coordinate sales efforts in a matrixed organization
  • Ability to effectively manage all stages of the sales cycle (forecasting, matching solutions and value propositions, developing bids & proposals, building customer rapport, negotiating and ability to close the deal)
  • Experience with or aptitude for analyzing business processes and developing and implementing solutions
  • Outstanding communication skills both written and verbal, must be very articulate
  • Must be a high energy, resourceful and a creative thinker
  • Candidate must be able to manage priorities and have the ability to juggle many tasks, projects and customers simultaneously
27

Services Sales Manager Resume Examples & Samples

  • Identify and understand customer's IT support and operational challenges
  • Proposes ACS solutions to address customer's business/IT problems
  • Engage with ACS delivery teams to ensure customer satisfaction
  • Entrench and build long-term business relationship with key customer accounts
  • Work with Oracle xLOB to position ACS services/solutions as part of end-to-end Oracle solutions
28

Services Sales Manager Resume Examples & Samples

  • Degree in Computer Science/Information Technology or equivalent
  • Minimum 10 years in services sales and operations, business development and sales of annuity business (maintenance and support) of IT market
  • Able to lead and motivate a team of Business Development/Services Sales to drive bookings Acknowledged leadership and motivational skills in large, cross-cultural teams
  • Outstanding communication and negotiation skills across all levels of management
  • Ability to work effectively in diverse, foreign and multi-cultural environments
  • Ability to cope with peak workloads, short deadlines, and significant pressure
  • Experience developing new account opportunities including deal analysis and structuring
  • In-depth experience in field business development, sales or client management
29

Airlines Services Sales Manager Resume Examples & Samples

  • Working within the existing Customer Core Team (CCT) supporting the customer, establish key relationships within the airlines of key stakeholders including flight operations, fuel efficiency department, dispatch, finance, and maintenance personnel
  • Responsible for delivering credible technical presentations customized to specific customer value requirements by understanding market definition, segmentation behaviors, and business models of target audience
  • Represent Honeywell at tradeshows and conferences where service offerings will be displayed and demonstrated
  • Drive closure of opportunities through the signing of purchase agreements, resolving airline concerns on terms and conditions that arise during the negotiation process
  • Must possess strong oral and written communication skills, creativity, and the ability to construct and/or deliver presentations to internal and external customers up to and including the President, COO, CFO, VP levels across different regions and cultures
  • Technical Product Skills Leadership: Deep knowledge of Air Transport flight operations including dispatch and flight crew procedures, flight planning, fuel management, and maintenance practices with the precise ability to understand, identify and clearly articulate specific value propositions relative to the competition. Ability to construct complex proposals indicating potential system and services integration concepts and benefits
  • Develop and Foster Strong Customer Relationships: Establish credibility and trust of customer through strong technical knowledge, meeting commitments, and a exhibiting a social and affable demeanor; ability to communicate effectively throughout various levels of an Airline Organization including, Executive Leadership, Flight Operations, Maintenance, Engineering and Purchasing/Procurement
  • Tenacious, Self Starter - Able to motivate self in a team or independent work Environment and drive to success by identifying and removing internal and external barriers that may
  • Bachelors Degree in Engineering or technically related field
  • 5 years of experience working in an air transport airline, a supplier of airline services, or flight dispatch or operations
  • Demonstrated ability to work effectively in a team environment and independently
  • 3 years of experience in breadth of customer facing experience with aviation aftermarket and OE commercial customers
30

Services Sales Manager Resume Examples & Samples

  • Connects and build relationships with AM’s and RSM’s and has the ability to partner with the sales teams and act as best trusted partner
  • Acts symbiotic, to accelerate the sales success and added value to the sales process
  • Represents all services capabilities to customers
  • Owns services pursuits (signings quota) and revenue performance in territory-Accountable for the Customer relationship and success
  • Participates in the SOW/RFP process handling customers objections and explaining BMC solutions in prep meetings, requirements workshops, and discovery sessions
  • Works in conjunction with the area Solution Architects leveraging technical knowledge and positioning BMC as a champion against competitors
  • Identifying risks, resource allocations, and schedules for project success and customer value realization
  • Makes sure that work is performed in compliance with SOP’s
  • Recognised by customer as a trusted advisor in product deployment and process decisions
  • Builds and maintains strong relationships with key stakeholders throughout the delivery process securing key references at all levels
  • Proven track record of executing RFP/SOW process lifecycle with area sales teams responding to RFP/SOW deadlines and driving to close bookings and successfully delivering projects
  • Have met/exceeded bookings and utilization targets
  • Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and Service Offerings
  • Breadth of knowledge executing the RFP/SOW/Proposal processes by scoping, producing, and delivering to the customer RFP’s/SOW’s that meet customers documented requirements for value realization with first time quality as aligned to their business and use cases
  • Can articulate relevant customer success stories and metrics that demonstrate value to the customer
  • Has worked with a Contract and Project Management Offices to adhere to best practices and business guidelines
  • Proven track record of executing projects on time
31

Data Services Sales Manager Resume Examples & Samples

  • Self-starting, competitive, imaginative, enthusiastic, self-confident, inspiring, logical, systematic and precise
  • A proficient networker, you will be confident and comfortable with engaging at all levels of client organisations. It goes without saying that your presentation, demeanour and professionalism will be second to none
  • At least 2 years’ sales management experience
  • Experience in selling similar services – i.e. business intelligence consulting, data analytics, data migrations
  • Must have their predominant experience in selling pure IT services (rather than product or services related to a product)
  • Track record of winning or delivering substantial profitable, sustainable deals
  • Experience of shaping client requirements and developing business cases
  • Proven track record of meeting or exceeding sales targets over a number of years
  • Record of collaboration with delivery teams to shape, sell and maintain deals
32

Ariba Services Sales Manager for Latin & Caribbean Resume Examples & Samples

  • SSW bookings for new customers and the expansion of revenue in existing customers in the region
  • Motivating and supporting the customer engagement teams to introduce and deploy new innovation across all assign accounts
  • Engaging customers to support the development and execution of engagement plans that drive solution adoption and improve the probability of contract renewal and expansion
  • Guide the CEE’s to develop and execute Network Growth plans that insure the adoption and use of the Ariba Business Network
  • Deliver improved NPS on a YoY basis across all regional customers
  • Work cross functionally with SAP Ariba Leadership teams to deliver customer success
  • Drive consistent and sustained regional revenue growth within a global delivery model
  • Provide leadership and guidance with focus on Talent development
  • Maximize Regional customer’s use of SAP Ariba solutions with emphasis on Ariba Business Network adoption
  • Partner with the SAP Industry Business Unit (IBU) to leverage their knowledge and resources in support of customer success
  • Execute on business plans that consistently meet or exceed forecasts
  • Develop senior client relationships and aim to serve as a trusted advisor
  • Demonstrate broad and deep knowledge of spend management processes and develop the skills and expertise of all Customer Engagement Executives
  • Responsible for mentoring, inspiring, leading, training and guiding team members to meet their performance and career path plans
  • Actively participate with employee review processes, both at the project and company levels
  • Bachelor’s Degree required, MBA preferred
  • 12+ years of experience, through a combination of technology, procurement and / or sales leadership
  • Proven technology experience in the following areas including Business Analytics, Sourcing, Reverse Auctions, Order Management / Procurement, Finance, Contracts and Supplier Performance, strongly preferred
  • Experience in business to business commerce and networked business models
  • Experience leading and managing services-based, cross-functional, matrixed organizational teams
  • Demonstrated experience in project and client management
33

Services Sales Manager Resume Examples & Samples

  • Has a proven track record of leadership
  • Is a driver and is passionate about coaching and developing individuals to achieve/exceed goals – you have to foster talent
  • Has Outreach.io experience (a major plus)
  • Relevant and proven sales management experience (people management) in a B2B tech environment selling software solutions and integration services; experience selling in manufacturing or industrial sectors preferred
  • Has excellent written/verbal communications skills
  • Loves a good challenge and is resilient when faced with setbacks
34

Services Sales Manager Resume Examples & Samples

  • Be a Trusted Advisor and "Talk Business"
  • Liaison within Services and License Organizations
  • Active alignment with Marketing to drive “right” programs to support owned Territory/Customer needs to drive awareness and pipeline
  • Min. 10 years experience in a Senior or Expert position in the Services Sales business
35

Inside Services Sales Manager Southern Europe Resume Examples & Samples

  • Creating consulting opportunities, supporting pursuits and closing mid-level deals
  • Successfully generate Consulting Services sales, achieving and exceeding assigned quota
  • Qualifying and developing value-add propositions for clients and prospects
  • Working with the Qlik Consulting team to foster and support customer relationship(s) from initial discussions to close of deal
  • Develop a strong revenue backlog, support account development and following up on initial leads
  • Position and discuss implementation offerings to existing customers and new prospects
  • Work collaboratively with the assigned Qlik Services Sales Managers in pursuit of customer success
  • Responsible for maintaining accuracy and updating of CRM tools (Salesforce) with status and documentation from the sales cycle
  • Key Stakeholders
  • External facing: Customer management teams and personnel (Business and IT) and Qlik Implementation Partners
  • Internal facing: SSM’s, Consulting Management, Consultants, Enterprise (pre) Sales Teams and Education Team
  • Geographical/Vertical accountability/Regions
  • France
  • Experienced in solution selling and services sales. Preferably Business Intelligence and Analytics technology & application solutions
  • Quota attainment and execution
  • Problem solving and negotiating
  • Practical knowledge of solution positioning and selling of same
  • Understand selling the value of project management
  • 1 Qualifications
  • 2 Languages
  • French and English mandatory
  • Other European languages would be an advantage
  • 3 Experience
  • Minimum 2 years of sales and/or services experience,
  • Including at least 5 years of experience in a consulting or services role, and at least 3 years as a sales contributor
  • Goal orientation and a track record in managing customers and prospects
  • Solid organizational and time management skills
  • Qlik implementation or competitor deployment experience highly advantageous
  • 4 Job Requirements
  • Position will primarily be performed remotely, but starting position will require face-to-face interaction with Qlik license and services sales team
  • Travel up to 25% of the time (Can be higher or lower depending on customer requirements)
  • Residing within reasonable commuting distance to one of Qlik's offices in the Barcelona
36

Services Sales Manager Resume Examples & Samples

  • Responsible for VAS sales’ accumulative annually and quarterly targets in APAC
  • Develop Go To Market strategy and maintain Value Added Services pipeline
  • Create new opportunities by evangelizing the solutions to new customers and stakeholders. Mines the installed base for new opportunities
  • Tailor and expand the solutions to fit specific customer Requirements:based upon customer's strategy and directions
  • Focused on Service only sales in Services portfolio, including Consulting Services, Training Services, and Adoption Services in subscription and transaction form
  • Proactively manage pipeline and drive sales of VAS with a view to exceeding annual targets
  • Become the Subject Matter Expert on NICE VAS solution implementations and act as a "go to" person for the APAC sales team for solution implementations
  • Engage with prospect customers to position the offering through strategic value based selling, business case definition, ROI analysis, references and analyst data
37

Professional Services Sales Manager Resume Examples & Samples

  • Three years industry experience in telecommunications / call center technology
  • Knowledge in the following areas is desirable: CTI, CRM, Voice recording, PBX/ACD, WEB/Internet, NT server/SQL server, Database knowledge, computer H/W & networking, Business Intelligence , contact center applications (WFM,QM, PM etc ) , enterprise communication systems (Avaya , Cisco etc)
  • Strong verbal/written communication and listening skills
  • Exceptional presentation and demo capabilities is mandatory
  • Self-motivated, highly organized and team-oriented
38

Professional Services Sales Manager Resume Examples & Samples

  • Support a large team of sales reps within the Western European region
  • Be a team player and be able to sell through a direct sales team and channel partners.Proven experience selling services to large enterprise companies and successful results working in a sales overlay role in a similar company is required
  • International travel is required as necessary
  • It is desirable that the candidate has knowledge of network infrastructure based security appliances, including but not limited to: Firewalls, SSL/IPSec VPNs, Security Proxies and Caches
  • 10+ years of sales experience and working within consulting organizations
39

Concur Services Sales Manager Resume Examples & Samples

  • Responsible for Executing and driving growth within a designated Territory or Accounts assigned to members of his/her team
  • Lead the sale of the complete portfolio and/or specific specialized portfolio areas (eg. CD, P&E, BA, etc.)
  • Effective management of the relevant partners
  • Drive Pipeline
  • Financial Management Reporting based on Utilization, Forecast, and Budgeting
  • Enforce strategic selling across own unit / country / region
  • Experience in customer interaction
40

Director Professional Services Sales Manager Resume Examples & Samples

  • Promote Services and Solutions at a Regional Sales level
  • The Director own the Services quota for the Region and will manage forecasting to the Regional level for the Sales and GSS ops team
  • Manage team of Solutions Business Managers (SBMs) and Strategic Consultants that are aligned at the vertical or district level
  • Create development plans for each member
  • Track growth on an annual basis thru the PPR and training process
  • Manage to margin and AOP targets for the Region
  • Regional Director owns Services P&L for Services at the Regional level
  • Manage deal margin to plan
  • Manage Revenue attainment
  • Manage Booking attainment
  • Services Sales escalation point at the Regional Level
  • Develop solution selling campaigns unique to stated Region ( or verticals within)
  • Work with Sales and Consultants to plan and implement a program of account management activity to ensure the most effective support for solutions and services opportunities
  • A minimum of 15 years' IT experience, with at least 5 years spent selling and managing medium to high value Solution and Services Programs. Previously worked for a technology vendor, Software or Systems Integration company or an IT Consultancy
  • Management experience – Minimum 5 years
  • Practical experience of selling and defining IT infrastructure programs and projects
  • A good knowledge of storage industry products and service offerings
  • A clear understanding of the solutions sales and project delivery methodology
  • Understand how to work with a customer to define and solve data storage-related problems
  • Possess the ability to resolve issues and conflicts, as well as be able to take ownership when faced with challenging situations
  • Experience working with sales and delivery partners
41

Marketing Services Sales Manager Resume Examples & Samples

  • Analyse market information to identify new high potential customers and develop strategies to gain access and win new business
  • Using a consultative approach and product expertise to proactively seek opportunities to grow revenue opportunities
  • Cultivate and nurture relationships to be able to act as a long term valued business partner to customers
  • Collaborate with other QI customer facing staff to ensure that all opportunities for customer to take advantage of QI solutions are identified and developed
  • Work closely with delivery teams to ensure projects are properly specified and delivered to in a timely and high quality fashion
  • As part of the sales process, gather market and client intelligence and provide strategic feedback to Marketing and Sales to strengthen offerings
  • Role reports to the Director – Marketing Services and has no direct reports
  • Three A levels or equivalent minimum requirement
  • Experience in a commercial position within the Lifesciences sector, either on vendor or customer side
  • Well-developed knowledge in how to create successful relationships with internal operational, production, delivery and sales functions
  • Rich experience of assessing and understanding market/ competitor situations and applying this intelligence to position solutions against client needs
42

Services Sales Manager Resume Examples & Samples

  • Selling BMC Professional Services offerings to enterprise customers in EMEA
  • Connecting and building relationships with BMC Account Managers and Regional Sales Managers
  • Owning services pursuits (signings quota) and revenue performance in territory - accountable for the customer relationship and success
  • Participate in the SOW/RFP process handling customer’s objections and explaining BMC solutions in prep meetings, requirements workshops, and discovery sessions
  • Working in conjunction with our Solution Architects, leveraging technical knowledge and positioning BMC as a champion against competitors
43

Services Sales Manager Finland & Denmark Resume Examples & Samples

  • Minimum 5 years’ experience in a Senior or Expert position in the Services Sales business, for example as Global Client partner for a large account or in a services sales management position
  • Knowledge of SAP product and service portfolio
  • Local language and business English are requirements
44

Issuer Services Sales Manager Resume Examples & Samples

  • The Issuer Services business delivers bespoke capital market transaction services to a wide variety of clients including banks, corporations, lawyers and governments around the world. Specific transaction services are delivered in connection with Corporate Debt, Restructuring, Structured Finance, M&A, Project Finance and Depositary Receipts transactions
  • Target key intermediaries and prospects for North India to develop strong pipeline and source new mandates for Issuer Services (covering both A&T and DR opportunities)
  • Position Citi to win Issuer Services mandates onshore in India by being fully conversant with Issuer Services product characteristics. Support regional team in relation to cross border transactions as appropriate
  • Maintain dialogue with existing clients and intermediaries in India at all levels of seniority from working level to C-suite contacts
  • Be a first point of contact for existing Indian clients and connect with Issuer Services hubs to help resolve key issues
  • Work with clients and their advisors to understand deal structures, prepare proposals and agree pricing for new deals
  • Build strong internal network with IBD, CMO, Corporate Bank RM’s, Securities Services, Legal, Compliance, Risk and Issuer services colleagues both in China and in key HK, Singapore, London and NY hubs
  • Existing intermediary network in North India is a distinct advantage
  • Experience in coordinating a team as well as being a strong Individual Contributor where required
  • 5-7 years of experience in Corporate Trust, Depositary Receipts or similar sales role would be an advantage (Preferred)
  • Ability to work in demanding sales environment
45

Services Sales Manager Resume Examples & Samples

  • Active support and if needed, involvement,in entire Sales Engagement
  • Liaison within Services and LicenseOrganizations
  • Identifying of trainingneeds for strategic areas
46

Services Sales Manager Resume Examples & Samples

  • Experienced in Business Management & Sales in progressive leadership positions within the Healthcare industry with in-depth knowledge of healthcare market and decision makers
  • Demonstrated business management and resource allocation skills including business plan development
  • Exemplary people management, leadership skills
  • Based in Mexico City
47

Professional Services Sales Manager Resume Examples & Samples

  • Responsible for selling technology services into Mid-Market grocer segments that may not presently purchase and goods or services from SUPERVALU, INC
  • Responsible to learn about and evaluate a wide range of technology service capabilities and make judgements and prioritize which services best fit SUPERVALU and its clients/prospects over time
  • Gather prospect requirements and participate in technical solution design with the help of support and engineering/implementation teammates
  • Conduct cold calls and prospect remotely using the phone, WebEx presentations; travel to customer sites will also be required as necessary
48

Services Sales Manager Resume Examples & Samples

  • Experience in similar jobs of at least 5-7 years
  • Willing to travel as per jobs needs
  • Preferred locations Murray Hill, NJ or Irving, TX
49

Services Sales Manager Resume Examples & Samples

  • Act as an expert (technical and commercial) in the market for growing the GE Brand as a temporary solution provider
  • Develop growth strategies and action plans to maintain the network of temporary water users, in line with the company capabilities and expectations
  • Develop opportunities in the UK/Ireland region, by solving critical issues the end-users are facing around water treatment
  • Actively educate end-users and consulting companies throughout the Country of the benefits of implementing an Emergency Water Plan
  • Achieve the given sales target consistently through the year
  • Provide accurate sales forecast as demanded by the Organization
  • Understand customer’s needs, qualify leads, and work closely with the Sales Supporting functions to provide competitive solutions for our customers and drive the sales cycle
  • Support companies’ campaigns and gather market information for fleet unit technology and other companies’ new developments
  • Manage other sales opportunities as a secondary tasks when requested by the Organization
  • Promote companies’ solutions, including customer meetings, conferences and delivering papers
  • Identify market trends and changes in the local legislation that trigger the use of the company’s solution portfolio
  • Adhering to all internal procedures and tools related to risk review stages and bid preparation, forecasting
  • Work closely with other Sales Managers in the Country to create synergies and to ensure a seamless execution of the Country growth strategies
  • Assisting Project Managers and Project Engineers in the preparation of biding/execution hand-over procedures
  • Make integrity a main driver for his/her activities
  • Results oriented – driven by an unwavering passion to hit sales targets year over year
  • Commercial mindset – top in reading through the client needs and develop a win strategy by delivering value to the customer
  • Proven knowledge of selling temporary solution (containerized unit as Ion exchange, RO, UF) is a plus
  • Deep understanding of the water market dynamics; bring an extended network of contacts in Water Companies, Contractors, EPCs and consultancies
  • Bachelor's degree (Laurea) in Engineering or equivalent knowledge and experience; Masters or PhD degree or equivalent is a plus
  • Fluent in English and strong technical writing skills
  • Self-motivated - capable of stepping up with seniority in front of any layers within the client org
  • Team player – passionate to work with the GE team and engage successfully with clients
50

Services Sales Manager Resume Examples & Samples

  • Responsible for executing and driving growth against set targets
  • Drive Pipeline and Demand Generation
  • Ability to develop the big pictures to serve the customers’ strategic objectives
  • Strong skills in talking about and developing use cases on Digital Transformation
  • Coach team members in developing the opportunities, empower accountability, develop and manage employees' growth and skill sets
  • Be a Trusted Advisor and «Talk to Business»
  • Deal with LOB, Executive level stakeholders/ buying centers internally and externally
  • Establish and maintain powerful long-term relationships
  • Manage escalations effectively
  • Tight liaison within Services and License organizations
  • Financial management reporting based on forecast and budgeting
  • Enforce strategic selling across own unit
  • Experience in customer interaction, including managing and solving conflicts
  • Experience in Licence and Services sales (5+ years)
  • Sales leadership experience (3+ years)
  • Intense Knowledge of Software license business
  • Ability to navigate large, matrixed organizations
51

Services Sales Manager Resume Examples & Samples

  • Develop strategic services sales plan to achieve objectives and revenue targets associated with FNC services offers
  • Initiate relationships with c-level decision makers, technical specification staff, and thought leaders within market segments as assigned in coordination with sales team where appropriate
  • Represent FNC to strengthen relationships, gain insight into key industry business drivers and position FNC services solutions
  • Focus on selling Fujitsu's line of service offerings and team with hardware sales peer where applicable
  • Provide thought and directional leadership within assigned client base relative to services opportunity development and sales
  • Recommend new solutions and services by continually evaluating current offerings and customer requirements
  • Collaborate with internal resources to share information and coordinate sales strategy
52

Senior Services Sales Manager Resume Examples & Samples

  • Selling BMC Professional Services offerings to enterprise customers in UK & Ireland
  • Owning services pursuits (signings quota) and revenue performance in territory
  • Making sure that work is performed in compliance with SOP’s
  • Being recognised by customer as a trusted advisor in product deployment and process decisions
53

Services Sales Manager Resume Examples & Samples

  • Applies consultative services selling skills to develop attractive value propositions for strategic VMware customers
  • Utilises advanced knowledge of VMware’s service offerings and understanding of the customer's business to develop customised proposals that present solutions that successfully sell the organisation's capabilities to customers technology or business outcomes
  • Develops proposals and Statements of Work for VMware solutions leveraging existing IP and taking the documents through the internal review and approval processes
  • Understand the competitive landscape and the impact to the solution and price
  • Closes Services business to meet territory financial goals
  • Maintains effective customer relationships with key senior-level decision makers and influencers in order to understand the customer's requirements, match them with the organisation's solutions, and close the deal
  • Is self-motivated, energetic, dedicated, driven, tenacious, achiever, well presented, able to communicate effectively at all levels
  • Ability to articulate the value proposition; focus on selling business outcomes, not just technology solutions, solutions sales approach
  • Ensures effective client engagement and stakeholder management during assignment
  • In industry knowledge in area’s including cloud technologies, virtualisation, application modernisation
  • Is able to understand clients’ needs quickly and demonstrate back to the client the understanding
  • Is able to demonstrate credibility through prior consulting experience
  • Is willing to invest in product & services knowledge on an ongoing basis
  • Is able to master a large variety of product specifications and applications
  • Has a presentable knowledge on the VMware portfolio including Virtualisation, VDI, vFabric, Cloud & Management, SDDC
  • Is comfortable with MS project, MS Excel, MS Word, SalesForce (optional), SharePoint
  • Has created presentations, proposals, scopes, project plans, pricing options
  • Has created financial benefits summaries (Business cases) for customer outcomes
  • Has negotiated scope and pricing with clients and traversed internal approval processes
  • Is able to provide weekly updates on opportunity forecasts including their current status, likely close, value size and next steps
54

Senior Services Sales Manager Resume Examples & Samples

  • Collaborates with delivery teams to ensure that delivery capability matches the proposed solution
  • Maintains a high level of industry, organisation, product and service knowledge to transfer this knowledge to customers and prospects
  • Has been an IT services consultant or has worked for a services consulting organisation for 7+ years
  • Maintain current and in-depth knowledge of the entire VMware product line
  • Has the ability to and work ethic to efficiently develop proposals and scopes for the solution responses
  • Ensure that propositions are technically sound, deliverable, competitive and representative of market leadership in the application of technology to addressing business issues or outcomes
  • Has a strong Business and financial acumen
  • Familiarity with systems management concepts, processes and standards; capacity/performance management and the fundamentals of ITIL
  • Has the ability to travel up to 25% when required
  • Is able to innovate or develop solutions to meet customer outcomes or issues
  • Is able to present too small to large scale audiences around a subject
  • Is able to contribute and own/deliver internal improvement projects around the PSO business
  • Has a presentable knowledge on ITIL management methodologies, strategies & technologies
  • Personal pride in the quality of work delivered
  • Has been involved in legal contracts negotiations between customer and internal legal
55

Digital Services Sales Manager Resume Examples & Samples

  • Work with the PG & BU Management and Local Business Unit Managers (LBU’s) to deploy sales models for digital services
  • Identify market and segment growth opportunities by analysing segment trends, customer behaviours and competitive analysis
  • Developing plans and strategies for adding customer value aligned to the existing portfolio and by adding new services to offer to the market
  • Integrate strongly to the BU digital R&D and Product Management teams to ensure market and customer considerations are fed back and also the product – service – sales strategies are fully aligned
  • Develop new routes to market and sales models to maximise market opportunity and drive volume
  • Develop training and development programmes for existing staff to ensure knowledge and skills match the sales strategy for digital services
  • Track and articulate market and regulatory drivers that offer opportunities for digital service and also to reduce risk and in meeting compliance standards
  • Represent drives Service sales in the collaboration and as an advocate across Businesses and with chosen external partners
  • Ability to take a blank sheet of paper and develop ideas and solutions that can’t be converted into pragmatic actions and deployed through the sales network
  • Strong commitment to ABBs Value Pairs: Safety & Integrity, Collaboration & Trust, Customer Focus & Quality, Innovation & Speed, Ownership & Performance
  • Strong sales and market orientation. The role is to drive sales and not solely develop technical solutions
  • Knowledge and experience in the current technologies and services, automation, control communication and networking concepts in an industrial environment
  • Ability to draw out real tangible customer benefits and communicate clearly internally and externally
  • Strong Leadership, Planning and Organising skills
  • Results orientated. Experience in delivering to SMART Targets and budgets
  • Technical Degree in relevant subject(s) – Automation, Robotics, Software, Electrical Engineering etc
  • Business Qualification (MBA, MSc)
  • Experience in selling digital services to industrial customers
  • Experience in automation / software solutions at a hands on technical or sales level
  • Experience in selling services
56

CIB Sales & Marketing Investor Services Sales Manager Resume Examples & Samples

  • Independently act as Sales Manager for the Benelux region across different client segments
  • Working in conjunction with a senior sales person
  • Strategic account planning and execution of opportunities
  • To involve the creation and execution of long term client plans to manage profitability, initiate and close cross-sell opportunities and maintain high customer satisfaction levels
  • Collaboration with client facing colleagues across the Bank will be required to create a holistic client plan that includes services outside Investor Services
  • Create and execute strategic prospect account plans to successfully attract new clients to Investor Services; driving a deep understanding of key decision makers, buying criteria for change, portfolio structure and investment strategy, assessment of viable products / solutions as well as understanding and leveraging existing relationship channels across or outside the CIB
  • Identification of opportunity and influencing partners to drive solutions
  • Ability to engage senior staff and key decision makers within IS Benelux, to determine strategy and establish how we can offer solutions to help the client/prospect reduce risk and gain operational efficiencies
  • Influencing skills are required with both clients and internal product partners
  • Fluent Dutch & English speaker
  • Proven track record in managing institutional client relationships and related profitability, across all segments (Asset Managers, Asset Owners, Insurance firms, Hedge Funds, and Banks) in the Benelux region
  • Track record in working across teams to sell and grow a client or business. Generating a with client
  • Experience in creating/maintaining close working relationships with clients at management levels, including Board level
  • Good working knowledge of Investor Services product suite relating to IS Benelux market – Global Custody, fund accounting, transfer agency, depositary bank, securities lending, FX, Middle office, cash management, collateral management, ETD & OTC clearing, and prime brokerage
57

Installation & Services Sales Manager Resume Examples & Samples

  • Partner with Area Sales and General Managers to develop sales strategies, negotiate contracts and execute pricing strategy to develop new business and maintain existing business
  • Build, hire, develop and align a high-performing team
  • Focus on high level customer (internal and external) networking and drive growth through collaboration and customer success
  • Grow and retain the recurring revenue base and associated service revenue by directly coaching/mentoring/training the Core Security / Customer Care and System Integrity sales teams
58

Lead Services Sales Manager Resume Examples & Samples

  • Successful candidate will provide leadership for the overall Gas Engines Services ITO process for the LAM region including end user demand generation, opportunity development, proposal strategy and deal conversion necessary to meet stated business goals
  • Act as primary service sales interface for designated Channel Partners & end users in region. Synergize individual partner sales opportunities with new unit sales and internal GE fulfillment to drive order conversion
  • Develop regional strategy in coordination with New Unit Sales team to drive incorporation of Multi Year Agreements into new and existing end user projects. Improve overall regional MYA penetration and increase contractual revenue % for region
  • Support product line teams with incorporation of New Product Introduction, Re-Man and CM&U products into overall gas engine opportunities including Multi Year Agreements
  • Contribute to regional Service ITO process and provide inputs as needed for internal GE Deal Reviews (DRM), Concession Boards (CRB) and other tollgate processes as required on deal by deal basis
  • Represent Region Sales in Service forecast process. Work with Business Ops and Customer Service Manager (CSM) to manage order requests and discounts through proper risk review channels
  • Support regional finance to analyze cost / CM profiles for P&L and drive proactive actions to ensure results are in line with Op Plan
  • Support Customer Service Managers as needed in cash collection activities with Channel Parnters to ensure invoices paid per payment terms
  • Work with End Users to identify developing needs for new product offerings. Represent Client Management on cross functional new product development activities
  • Technical responsible by Engineering Association
  • 5+ years in aftermarket sales roles representing high speed rotating equipment, preferably reciprocating gas engines, in the power generation or oil & gas markets
  • Previous exhibited performance managing multi country sales plans
  • Ability to travel ~50%. Majority of travel to occur within South America
  • Fluent in Spanish and Portuguese language
  • Computer knowledge. Experience in MS Office, Outlook, Excel
  • Well developed business acumen and ability to communicate effectively at all levels
  • Previous experience executing order intake via indirect Distributor Channel Partner network
  • Strong Analytical Skills
  • Ability to multi task and manage various activities simultaneously
  • Jenbacher or Waukesha Gas Engine product experience preferred
  • Knowledge of GE network, process, nomenclature, businesses, initiatives and programs
  • Previous experience with financial reporting or P&L responsibilities
  • Six Sigma Black Green Belt or Black Belt certified (GE employees only)
59

Services Sales Manager Resume Examples & Samples

  • Build in-depth knowledge of clients’ business priorities, challenges and initiatives that can be translated into Polycom opportunities
  • Assume Management responsibility for a specific geography. Develop an Execution Plan together with the Regional Sales Director and Area VP which addresses maximum coverage of the assigned geography through direct end user interfaces as well as leveraging channels
  • Execute the business plan, with emphasis on developing and maintaining strong business relationships at Senior levels within this geography
  • Develop and implement strategies to drive transactional sales
  • Ensure the company successfully meets agreed revenue, profitability and market share targets across all theatres
  • Promote and raise the profile of the Polycom solution offerings, ensuring that the company achieves positive brand equity and captures market/mind share
  • Advise direct management team on matters relating to Polycom’s Managed Services offerings and where appropriate, recommend incremental customer needs
  • Develop appropriate financial models in terms of Contribution Margins and metrics to keep the company focused on its objectives and to measure success against those objectives on an ongoing basis
  • Develop a comprehensive customer relations strategy and monitor its effectiveness through regular contact with customers
  • Meet/exceed 100% quota attainment
60

Services Sales Manager Resume Examples & Samples

  • Secured volume growth plans. Regularly monitor results and address issues and concerns that impede positive results
  • Mentor, motivate and coach sales reps on lead generation, conversion rates, recruiting, and other critical areas. Develop and implement performance improvement programs to improve effectiveness and to address performance gaps. Conduct performance reviews/assessments, as required
  • Utilize Performance Metrics continually to ensure "what gets measured, gets done."
  • Consistently utilize approved CRM systems to manage the sales process and sales funnel
  • Implement Johnson Controls defined strategy and serve as the primary contact for Sales to provide input and feedback related to Corporate Sales and Marketing. Ensure consistency of field sales activities
  • Ensure Sales Channel(s) strategic initiatives are executed in accordance with corporate goals and area budgets. Communicate new policies, sales techniques, and other modifications to your sales team
  • Advocate operating efficiencies and dynamics for a successful Sales Program within the Area
  • Research and share "Best Practices" with the Sales Team
  • As new products and services are introduced, oversee sales team to ensure consistency in implementation
  • Recruit, interview and select new sales reps, as required
  • Ensure all financial and operational performance targets are met
  • Adhere to and drive Johnson Controls core values
  • Minimum one year of sales management of a distributed sales organization in the Fire/Security/Technology or IT/IP industries
  • Experience in the use of CRM systems to manage sales process and funnel
  • Managerial/leadership skills
  • Strong computer skills - Including knowledge of MS Office environment and or Oracle, Admin, Carms, IBT systems
  • Must be able to travel to various branch offices within a defined area on a regular basis
61

Hospitality Services Sales Manager Resume Examples & Samples

  • Manages revenue, sales activity, and business strategies for each unit within Hospitality Services to meet or exceed budgeted revenues through various sales strategies
  • Creates annual budgets for each unit, including room revenue and food & beverage. Monitors all budgets on a weekly and monthly basis. Distributes weekly forecasts to appropriate staff to ensure operational communication
  • Oversees the completion of the Month End Sales Reports for each unit to ensure their accuracy. Utilizes reports to measure market penetration, determine trends, and develop future goals
  • Compares 12-month availability for drop off and compare revenue throughout the month. Ensures that overbooking strategies are used where appropriate to positively impact revenue
  • Oversees the completion of action plans for all units, such as, promotional events, sales blitzes, client parties, direct mailings
  • Reviews sales call activity reports of Sales staff in all units. Analyzes client contacts to ensure revenue and sales are maximized for each unit
  • Works closely with the Hospitality Services Director, H&FS Brand Manager. and Hospitality Services Communications Manager to determine advertising methods, venues, and goals for all units
  • Reviews monthly competitor rates and overall statistics/information for relevant units. Utilizes competition data to determine strategies to maintain revenue growth and occupancy where relevant
  • Supervises the Sales and Conference Service staff of Kellogg Center, Brook Lodge, MSU Union, Breslin Center, Residence Hall Conferences, MSU Tower, MSU Golf, and MSU Tennis. This includes all hiring, one-on-one meetings, monthly staff meetings, annual performance evaluations, and conflict resolution for each unit
  • Develops and implements MSU policies and procedures for all units. Works with staff in each unit to ensure policies and procedures are consistently maintained
  • Creates annual marketing plan for each unit as a blueprint for success
  • Develops strategies to increase group, transient, and ADR for relevant units
  • Reviews rate strategies quarterly and determines rates for the following year to ensure each unit will reach their revenue goals
  • Provides ongoing training for all staff. Ensures that all staff understands and utilize the 5 steps of the sales process. Review sales staff shop reports to determine additional training opportunities
  • Completes paperwork & reports for each unit accurately and in a timely manner
  • Understands the product of each unit and the competitions product and shares with all management staff to ensure they utilize this information during client sales interactions
  • Establishes and monitors booking guidelines for each sales/service manager in each unit to maximize revenues. Reviews call & booking quotas for all staff monthly
  • Identifies dates where rates/pricing can be maximized and dates where more sales effort is needed to impact revenue growth for each unit
  • Works with the Convention and Visitors Bureau to promote all units within H&FS Hospitality Services
  • Represents H&FS Hospitality Services at MSU and Community Functions
  • This position requires, or will require prior to the completion of the probationary period: knowledge of basic personal computer terminology and operations, and the ability to use e-mail and the internet
62

Services Sales Manager Resume Examples & Samples

  • Manages the sales target to achieve Field Services expected growth with End User as well as channels
  • Fosters collaboration between teams to grow our ONE Schneider Electric Field Services Sales/Revenue
  • Develops account profiles and executes the sales plan
  • Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery..)
  • Utilizes BFO (Salesforce.com) for sales funnel management & secures consistent follow-up
  • Participates in the preparation of analysis and reports on field service performance
  • Finalizes the sales quotations and proposals prepared by the quote team, including any activity that has to be outsourced, in respect of FS expected margin
  • Works closely with Inside Service Sales Manager and the BU account manager to maximize business opportunities
  • Is “feeding” the Field Services Marketing leaders with Offers feedback and needs
  • Educates customers on all SE products and services
  • Provides mentoring, coaching and guidance to the Outside Service Sales Representative
  • Pays a special attention to Digital Offers knowledge for his team and development for relevant Customers
  • Creates a motivating and challenging team spirit based on collaboration and achievement
  • Ensures efficient and regular communications between the team
  • The successful candidate should have a 5 year college degree or equivalent work experience and 5 years technical sales experience and 2 years leadership experience
  • Outside sale or Inside sales manager or CCC experience is a plus
  • Strong and confident management style with solid written and verbal skills needed
  • Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services
  • Deep knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle
63

Professional Services Sales Manager Resume Examples & Samples

  • Deloping opportunities and selling various technology based services to a target list of customers that are currently doing business with SUPERVALU INC
  • Responsibilities include but are not limited to, identifying decision makers, determining customer needs, identifying appropriate solutions, and positioning these solutions with the customer
  • Work with Senior Director of Professional Services and other leaders across the organization to develop successful strategic sales plans that target Small to Mid-Market accounts in both the grocery industry as well as other distributed local, regional and national retailers
64

Investor Services Sales Manager Resume Examples & Samples

  • Proven sound track record of engaging with Public Investors including National Pension Service, Bank of Korea and/or Korean Investment Corporation. Must have access to a minimum of one investor mentioned and have ability to engage with every level and scope of counterparties in the client firms.+
  • Solid working experience in Sales, preferably in Securities Sales, Fixed Income Sales or Technology
  • Good understanding or experience in operational flow and technology platform
  • 10 to 15 years of industry experience
  • Services oriented, can understand client’s need and exceed client’s expectation
  • Highly motivated self-starter, resourceful, innovative, dynamic, high energy levels, able to perform well under stressful conditions, flexible, team worker
  • Proven ability to work with multidisciplinary groups within big organizations and to lead complex sales processes
  • Absolutely honest and ethical, protecting firm, protecting clients, following all rules, regulations and policies
  • Fluent written and verbal English and Korean
65

Services Sales Manager Resume Examples & Samples

  • Driving business impact that can change the future
  • Drive Customer Success through Inspirational Sales Leadership
  • Inspire your sellers, fostering a culture of customer-centricity, accountability, collaboration and achieving big bold goals
  • Lead your sellers to drive new digital transformation projects, coaching them to achieve desired revenue & business results by executing a highly intentional, business outcome-based sales approach that delivers success to customers & Microsoft Provide Thought Leadership to Customers
  • Lead by example, personally engaging at CxO level, demonstrating industry/business insight, supporting & coaching sellers on new opportunity discovery & acceleration
  • Develop executive customer & partner relationships, earning their trust & loyalty to inspire BDMs to choose Microsoft as their strategic business partner
  • Drive Excellence in Execution & Maintain a High-Performing Team
  • Develop a high-performing, diverse and sustainable team to enable long-term, predictable revenue growth and satisfied Microsoft customers
  • Hold sellers accountable for sales execution, driving excellence in new business planning, pipeline management, forecasting & close planning
  • Coach consistently in accordance with Microsoft’s Global Sales Transformation framework Drive integration and orchestration with Microsoft Enterprise, Marketing & Partner teams, to ensure “One Microsoft” execution with customers
  • Proven sales success and expertise in selling complex solutions to enterprise customers, with track record of consistently meeting/exceeding sales targets
  • Industry knowledge, with experience in multiple sectors and industries
  • Management experience of coaching and developing high-performing sales individuals
  • Experienced in complex sales training (e.g., Miller Hyman, Spin, etc.), sales methodologies, evangelism through events (presentation skills), negotiation
  • Sales and business background, with 7+ years of technology-related experience
  • Bachelor’s degree with exposure to Information Technology (or equivalent)
  • Transformational Leader - lead the team to drive sales of Microsoft Services projects and advisory services to enable customers to digitally transform, inspiring, challenging and coaching sellers with customer insights, and fostering a culture of customer-centricity
  • Market Maker - anticipate market changes to drive new, industry-relevant solutions to customers, building a strong and active external network with customers and partners and being a credible Microsoft Services solutions spokesperson
  • Sales Management Excellence - execute a consistent coaching rhythm, using Microsoft’s global sales transformation coaching approach. Drive sales discipline and accountability, ensuring excellence in pipeline management forecasting, and close planning
  • People Leader - attract top sales talent to build and develop a diverse, high-performing sales team of industry sellers, sustaining a healthy Work Health Index (WHI) and driving continuous industry and sales capability development