Inside Sales Manager Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the inside sales manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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  • Pick from the thousands of curated job responsibilities used by the leading companies

  • Tailor your resume by selecting wording that best fits for each job you apply

CJ
C Jenkins
Christ
Jenkins
9026 Fadel Track
New York
NY
+1 (555) 594 1316
9026 Fadel Track
New York
NY
Phone
p +1 (555) 594 1316
Experience Experience
06/2014 present
Houston, TX
Senior Inside Sales Manager
Houston, TX
Senior Inside Sales Manager
06/2014 present
Houston, TX
Senior Inside Sales Manager
06/2014 present
  • Help to create a team environment that rewards achievement and makes individual want to come to work each day
  • Establish the goals and objectives of your team, assign tasks, and review work
  • Listen to phone calls throughout the day to improve performance and ensure Quality Assurance levels are met
  • Conduct regular sales meetings to communicate / motivate Account Managers and ensure good working discipline leading to sales/ quota achievement
  • Develop objectives & measures for each sales rep. Complete Annual Reviews and Personal Development Plans
  • Working knowledge of CRM for lead, contact, pipe, forecast management
  • Develop close working relationship with the field sales organization to strategize on closure of M&S transactions
01/2010 01/2014
Phoenix, AZ
Comcast Business Inside Sales Manager
Phoenix, AZ
Comcast Business Inside Sales Manager
01/2010 01/2014
Phoenix, AZ
Comcast Business Inside Sales Manager
01/2010 01/2014
  • Deliver division and regional budgeted sales each month for sales teams managed
  • Develop, motivate, and coach sales Supervisors to increase productivity of sales agents, increase close rate, and grow revenue. Coaches and counsels, including preparing performance improvement plans where necessary
  • Drive improvement in all parts of the Comcast Business Services sales model and Raising the Bar sales method
  • Lead team by example in key areas: prospecting, time management, funnel management, forecasting, product knowledge and closing business
  • Educate leadership team and Outbound Telesales Representatives on Outbound Sales best practices and compliance
  • Oversee and monitor Agent interaction with customers to ensure sales, quality and compliance goals are met or exceeded
  • Manage on-going supervisor and agent training and development to achieve Department and Company success
03/2006 12/2009
Philadelphia, PA
Inside Sales Manager
Philadelphia, PA
Inside Sales Manager
03/2006 12/2009
Philadelphia, PA
Inside Sales Manager
03/2006 12/2009
  • Handles management responsibilities including hiring, training, delegating work assignments, reviewing performance, and giving feedback
  • Provide compelling product demos via the phone emphasizing service features and benefits, discussing contract terms, quoting prices, and preparing sales orders
  • Attracting and setting up new customers, growing existing customer relationships, and providing customer service
  • Expert in creating sales plays, writing call scripts, coaching reps and conducting sales trainings
  • Achieve sales goals by hiring, organizing and directing quota-carrying inside sales personnel
  • Focused on developing new business as well as retaining and developing with existing customers
  • Coach effective team members by creating, refining and implementing training plans and workflow process best practices
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
University of Florida
Bachelor’s Degree in Business
Skills Skills
  • IT Skills: Excellent knowledge of MS Office Suite, Good knowledge of PowerPoint skills, Ability to use and optimize a CRM
  • Demonstrate Discovery’s core values of integrity, quality, creativity, respect, profitability and sustainability at all times
  • The successful candidate will have strong computer skills, ability to work with detail and solid math skills
  • Strong interpersonal skills; ability to interact professionally with customers over the phone
  • Proven ability to grow new product revenues / profitability
  • Exceptional interpersonal skills and ability to build strong professional relationships
  • Ability to operate independently and make good decisions based on available data and input
  • Strong history of achieving revenue/profit targets in a highly competitive market
  • Maintain a strong phone presence while displaying outstanding problem-solving skills with impeccable integrity
  • Strong business acumen with broad knowledge of market relationships and forces
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1

VP, Inside Sales Manager Resume Examples & Samples

  • Develop the talent and resources of the Investment Management Associates (IMAs), monitoring activities and accomplishments to optimize sales efforts
  • Work closely with the sales team to conceive and implement campaigns to support product launches, topical or thematic ideas, and investment strategies
  • Conduct quarterly reviews, personal development coaching and performance assessments, challenging IMAs to differentiate, innovate and excel
  • Work closely with and leverage the broader iShares North America IMA Manager community
  • Take responsibility for the training and Management of the Jersey City Distribution Centre on Canadian content as well as training and oversight for the Boston Call Centre
  • Foster high functioning teamwork across all territories, within Canadian Sales and throughout the iShares and BlackRock community
  • Represent the sales channel in cross-functional groups, strategy Management, initiatives and special projects
  • Leverage the IMA team effectively to maximize their productivity across their regions
  • Work closely with the Investment Management Consultants (IMCs) to ensure the coverage of their regions and development of their IMAs aligns with their regional needs
  • Oversee IMA reporting of attendance, T&E and performance evaluations
  • Bring energy, creativity and enthusiasm to the leadership of the sales team
  • Minimum of 5 to 7 years sales/sales management experience in the financial services industry with a proven track record of meeting or exceeding targets
  • Ability to coach and develop associates in an outbound sales call environment through “dual-jacking” inbound/outbound sales calls, developing/enhancing presentation skills, etc
  • Solid understanding of the investment industry, particularly the movement towards fee-based Investment
  • Undergraduate degree in a finance or Investment related discipline, CSC
  • Significant experience working in a call centre environment in an asset management organization
  • Industry specific credentials (i.e. CIM, CFA, CIMA) considered an asset
  • Superior written and verbal communication skills, including strong presentation abilities
  • Highly motivated with a proven ability to take initiative and work independently
  • Proficient with Microsoft Office applications (Word, Excel, PowerPoint & Outlook)
2

Inside Sales Manager Resume Examples & Samples

  • Expand the customer base and directly drive sales growth
  • Monitor competitor's activity within the channel market and create a strategic plan to boost the company's market share
  • Provide an atmosphere of positive teamwork
  • Ensure the Inside Sales Team's KPI's are met
  • Ensure customer receives accurate and factual information, 100% compliance
3

Indirect Cons Inside Sales Manager Resume Examples & Samples

  • Analyze and review internal and industry changes and recommend modifications to processes that may impact business needs
  • Management experience in a Sales/Call Center environment helpful
  • Outside sales in the Auto Lending markets
4

Inside Sales Manager, Sydney Resume Examples & Samples

  • Create, train and build inside sales team for Tesla Australia
  • Design/adapt insides sale team operational procedures in Australia, set metrics and manage on-going performance
  • Conduct business dealings in a way that creates a superior prospect experience that represents the Tesla brand values
  • Work cross team between field and showroom sales to ensure coordination and alignment to deliver superior customer experience and achieve high level of conversion
5

Inside Sales Manager Resume Examples & Samples

  • Achieves monthly, quarterly, and annual sales objectives, while ensuring the optimum customer experience and satisfaction
  • Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results
  • Trains, mentors, coaches, and supervises inside sales staff. Has thorough knowledge of the organization’s products/services
  • Effectively builds rapport with customers by probing for needs and recommending appropriate solutions
  • Preferred 5 years related experience
  • An ability to learn and respond quickly
6

Inside Sales Manager for General Western Europe Resume Examples & Samples

  • People Management of the Sales include development plan, daily interactions and support for the sales, ensures understanding of the business processes and sales interactions
  • Performance Management : ensure overachievement of the sales by looking at the different KPI’s and proactively make a plan to achieve all KPI’s
  • Accountability: being accountable to hit the number that we are expected to drive
  • Team: create a team dynamic where it is considered professional behavior to deliver, follow trainings, and execute on campaigns. Motivate the people and focus on what the new style of selling can deliver to them, rather than using old school pressure methodologies. Being personally accountable to bring in the top 10 deals of the quarter
  • Knowledge: develops deep knowledge of the portfolio to be able to support the sales in selling, keeps up to date with all tools related to the sales motion
  • Coaching: On the job coaching of the sales, discussing deals in the funnel and how to win them. Also gives guidance of what the countries expect in the forecast calls and assesses the quality of the input of the sales
  • Business: Develops a pipeline and drive the business
  • Campaigns: Execute EMEA and local country campaigns with the team
  • Communication: Ensure crystal clear communication with the local countries and act as an enabler for both the country and the sales. Ensure buy-in of the inside sales model at the country level
  • Quota/Coverage planning: works with country segment leads and EMA-level international account sales team on implementation of optimized international account coverage model
  • Tool/process adoption: EG Ignite will drive an accelerated tool and process improvement roadmap. The SMB manager will champion the adoption of the new processes/tools, work with the ops team to shape new requirements/capabilities and share best practices with peers in the other sub regions
  • Bachelor's (undergraduate) degree, Master’s (graduate) degree desired
  • Experience in IT industry overall, and in vertical industry preferred
  • Proven sales record, and/or business development
  • Knowledge of the HP business processes and tools
  • Experience in contract negotiation and commercially strong
  • Strong presentation, negotiation, and influencing skills
  • Strong team-player (HUB is expanding rapidly!), solid resource brokering/allocation
  • Proven ability to contribute in cross-functional, international teams
  • Maintain balance between delivering the numbers and motivating the team
  • A self-motivated, challenge-seeker mentality with a go-and-get (read: hunter) approach and the will to win (read: actively involved and leading all aspects of deal closure) – driven by success!
  • The willingness and the personal skills to deal with the challenges of living abroad, in a different culture (likely not speaking the language) and out of their own environment (including HP environment). No need to have previous international experience necessarily but need to deal with that and have the resources to do it successfully
  • 5+ years Inside or Field Sales experience on direct RTM accounts, incl. account planning, set-up and execution of framework business, global business processes and margin recovery/up-sell/cross-sell tactics
7

Inside Sales Manager Resume Examples & Samples

  • Track daily the progress of assigned team performance and offer strategies for improvement
  • Perform analysis of trends and design solutions to improve performance
  • Provide guidance to Dell reps on internal processes
  • Deliver presentations to senior management on team results, actions and strategies
  • Interface with management to develop process improvements
  • Ability to work in high volume, high stress environment
  • Prefer a Bachelor's degree or equivalent with a minimum of 3 years of sales experience
  • Minimum of 1 year of leadership experience
8

Oem Inside Sales Manager Resume Examples & Samples

  • Effectively communicating up, down and cross functionally
  • Attending and frequently leading meetings and conference calls
  • Preparation of weekly forecasts
  • Conducting 1x1’s with direct reports to deliver feedback for coaching and development
  • Facilitate broader organizational strategies by implementing, executing, inspecting and measuring results of various action plans
  • Handling different facets of the human resource process including interviewing, hiring and on boarding of new team members
  • Prefer Bachelor's degree or equivalent, and a minimum of 3+ years sales or related experience
  • Requires proven ability in previous job level
  • 2—3 years of sales experience
  • 3—5 years of related, industry or segment experience
9

Inside Sales Manager Resume Examples & Samples

  • Attain sales goals and objectives through the effective management of the daily operations of the inside sales team
  • Reviews on a quarterly basis all Major Accounts with Account Managers
  • Strategic involvement at Snr Mgmt levels in the negotiations and attainment of new business
  • Procurement and retention of skilled, efficient, and productive staff in order to achieve quota expectations with particular emphasis on maintaining low labour turnover within the team
  • Conducts bi-annual performance appraisals with all direct staff and sets performance goals and objectives accordingly
  • Allocation of sales territories and accounts
  • Responsible for ensuring that the DELL Model is utilised to competitive advantage by all sales personnel
  • Monthly Management reporting on actual performance against budget with any variances analysed. Revised projections and corrective actions implemented via the Senior Management team to address the same
  • Motivate the sales team to meet and overachieve budgets on a daily, weekly and quarterly basis
  • Ensures that all Business activities within the organisation are conducted in accordance with DELL Polices and Procedures and implement effective business controls
  • Business judgment and review of terms and conditions and special pricing prior to more senior level approval
  • IT experience and sales management experience
  • Previous acquisition sales experience desirable
  • Strong business acumen with broad knowledge of market relationships and forces
  • Well developed people management, financial management and sales management skills
  • High level of negotiation and influencing and leadership skills
  • Strong history of achieving revenue/profit targets in a highly competitive market
10

Inside Sales Manager Cybersecurity Services Secure Works Resume Examples & Samples

  • Dynamically lead and motivate a 20 member inside sales team
  • Maintain and evolve comprehensive prospect contact activities and metrics
  • Target market analyses, messaging, positioning and inside sales process development and
  • Recognize, anticipate change and lead inside sales team to adapt accordingly as continual market
11

Inside Sales Manager Resume Examples & Samples

  • Bachelor Degree or 7+ years of direct sales and sales management experience
  • Proven Managerial Skills
  • Excellent Communication and Interpersonal Skills
  • Effective Problem Solving Skills
  • Knowledge of various financial products and structures
  • Working knowledge of credit disciplines
  • Minimum 5 yrs supervisory experience concentrated in coaching and performance management of a team
12

Inside Sales Manager Resume Examples & Samples

  • Coordinate across all Payment Solutions industry teams (Sales, Marketing and Operations) on growth initiatives focused on acquisition, training and sales development targets and needs across industries
  • Maintain current plan and active pipeline to meet enrollment and new partner growth goals
  • Track and report operating metrics and performance; introduce new strategies where required
  • Manage operating expenses and resources within budget
  • Own related procedures, policies and processes; drive consistency and adherence to Synchrony standards
  • Identify new opportunities that improve conversion, increase capacity or enhance sales skills
  • Use available data to support hypotheses; continue an ongoing “test and learn” development approach
  • Create and sustain an integrated team approach towards implementing and communicating change
  • Manage third party vendors within supplier governance requirements (spend, process and oversight) with ~$5MM in annual spend
  • Bachelor’s degree and/or 5+ years of work experience in sales and / or call center environment
  • Minimum of 3 years of experience managing people and / or leading teams
  • Minimum of 1 year inside sales experience
  • Sales experience in Payment Solutions key industries served
13

Inside Sales Manager Resume Examples & Samples

  • Demonstrate professionalism in all decision-making and actions at work
  • Raise suggestions for improved success across the business
  • Use impeccable language internally and externally
  • Robustly commit to my work schedule and focus on my core job responsibilities
  • Demonstrate Discovery’s core values of integrity, quality, creativity, respect, profitability and sustainability at all times
  • Responsible for knowing all functional and educational aspects of all products
  • Serve as an educational expert to make instructional, assessment, and pedagogical connections between the all products, professional development, and best educational practice
  • Assist in the development of written documents and product tools that serve to increase the effectiveness of the product and corresponding professional development
  • Responsible for knowing all functional and educational aspects of all DEUK products
  • Thoroughly understand deals/rates for all DEUK products as well as the overall goals and strategic vision of Discovery Education
  • Maintain an understanding of industry trends, current events, products, and technology developments by reading professional publications, researching all available prospect/product resources and participating in professional organizations. Education Speak and Ed Technology fluency is a must
  • Understand new technologies and industry trends and be able to speak to how they impact customers and Discovery Education
14

Inside Sales Manager Resume Examples & Samples

  • Lead, motivate and manage the inside sales team
  • Achieve key performance targets to include but not limited to volume, CV, Conversion, Coverage and call activity
  • Ensure Daily / weekly / monthly volume follow up and appropriate corrective actions
  • Monitor and drive call activity & quality
  • Maintain and develop productivity amongst his/ her team (volume & margin per person) Work with sales leaders and marketing to define and regularly review the technology proposition
  • Ensure that Siebel is accurate and properly updated by team
  • Work with sales segment leaders to determine appropriate targets for inside sales team and define actions to meet targets
  • Work with the Marketing team to ensure lead generation is timely, effective and successful
  • Work cross functionally and collaboratively with other functions to achieve business goals and objectives
  • Ensure the provision of timely and supportive administrative engagement with defined commercial account managers
  • Look at new ways to grow business
  • Meet the Leadership standards through the use of performance reviews and annual EMS with all team members
  • Undertake the recruitment of the team
  • Insure team competency is evaluated each year and we close the gaps by putting in place appropriate training
  • Undertake training & coaching of the team
  • Set actionable goals for the team, devising meaningful incentives that drive improved performance
  • Ensure compliance with the Company’s regulations, e.g. Data Protection
  • A highly energetic and gregarious communication style
  • Imaginative with a track record of delivering innovative ways of engaging with customers
  • Passion for coaching and developing the team
  • Strong sales DNA
  • Demonstrates GE Beliefs
  • Proven success in growing and managing an Inside Sales team
  • Strong people management & influencing skills
  • Proven track record of achieved goals – in particular those aligned with growth
  • Ability to interpret and analyse customer needs
  • Experienced in Financial services and products
  • Cross Functional and Peer networking skillset
  • High levels of self confidence and a willingness to challenge the status quo
15

Regional Inside Sales Manager Cemea Resume Examples & Samples

  • Responsible for the development and performance of all inside sales activities in the region
  • Responsible for driving demand and revenue around VMware’s core business into VMware installed accounts and net new accounts
  • Recruit and select the sales team based on criteria agreed upon by management
  • Develops the team in line with the business and personal sales requirements
  • Recruit, on board and set up ‘day 1’ activities for this newly formed group
  • Work closely with regional managers on integrating the inside territory rep within the local teams
  • Accountable to drive revenues within the given territories to maximize revenue for VMware, utilizing our leveraged partner network
  • Drives territory manager productivity through effective scheduling of the TM’s time with resellers and customers
  • Ensures smooth handling of customer/reseller orders, ensuring orders are booked on time (working with our Corporate Operations and Deal Manager functions)
  • Accountable for forecasting for the given territory. Overall responsibility of people management, performance management and coaching of own team
  • Capable to manage a diverse group of people to common goals, with the ability to be an individual contributor
  • Proven track record of driven results through coaching of individuals and teams
16

Inside Sales Manager Resume Examples & Samples

  • Interlock with Field Sales/ISE Teams for territory planning sessions and to ensure regular collaboration between ISSS & ISEs
  • Manage team to ensure healthy weekly activity for calls, leads, converted opportunities that will enable team to achieve annual targets
  • Meet and report on the monthly, quarterly and annual operational and sales pipeline and revenue targets, ensuring that team adheres to key business processes and practices including data capture, forecasting, and business insights. Leverage sales analysis to improve the weekly execution of the inside sales team
  • Mentor and coach the Sales Development team, ensure availability and attendance at product training and learning opportunities by team members
17

Inside Sales Manager M/F Resume Examples & Samples

  • Build, motivate and retain a high-energy inside sales team responsible for generating and qualifying new sales leads
  • Conduct regular Campaign planning/review sessions with Marketing to maximize the number of quality Marketing-supported Telesales campaigns each quarter
  • Regular Pipeline Health calls with PTU lead to review volume & quality of ISSS-created opportunities, and Partner progression to close
  • Coach team members to utilize modern sales and communications tools & techniques to effectively reach, sell to, and manage Microsoft customers. This should include call observation and ongoing sales and technical competency mentoring, support individual professional development and growth
18

Evg-inside Sales Manager Resume Examples & Samples

  • Motivation: The Inside Sales team is fast-paced and success driven – the management team is responsible for creating a positive, up-beat environment that cultivates energy, ultimately creates a fun place to work hard, and supports career advancement through positive coaching
  • Achieve weekly, monthly and quarterly pipeline new account acquisition targets
  • Build and manage a team of 12-15 direct quota carrying inside sales people
19

Inside Sales Manager Resume Examples & Samples

  • Responsible for coaching, performance management, and career development of the team
  • Manages performance metrics for team members
  • Develops and maintains monthly and quarterly team forecasts
  • Works cross-functionally with other leaders across the division
  • 5+ years of experience in technology sales
  • Credit union industry experience preferred
  • Familiarity with sales and customer support CRM Applications such as Salesforce.com
  • Excellent human relation skills, including written and verbal communications and group presentations skills
  • Skilled in sales and negotiating techniques
  • Able to work as a member of a small team and to interact with peers and internal customers in other departments
  • Desire to learn and be challenged, self-driven and able to work independently
  • Motivating with an ability to develop a positive team culture and drive performance
  • Innovative with an ability to sell ideas internally in order to improve processes throughout the organization
  • Experience in leading change as a manager
  • Knowledge of business and operations in the financial industry preferred
  • Ability to travel at least 10%
20

Inside Sales Manager Resume Examples & Samples

  • Manage a team of up to 30 sales executives and team leaders
  • To grow the business and meet/exceed all sales targets by implementing sales strategies and coaching programmes as appropriate
  • Managing a Cross Selling team
  • Active management of the Team Leaders, to increase production levels and achieve the correct business mix ensuring targets and KPI's are met
  • To ensure quality standards in all sales activities are met and exceeded
  • Regular reporting and feedback of individual sales activities to Head of Sales
  • To keep up-to-date on competitors activities through regular analysis
  • To work closely with the marketing team to ensure there are sufficient sales leads and also to work closely with the product development team
  • Take responsibility to ensure that the sales function operates within the regulatory guidelines to achieve compliant practices and management of the sales teams
  • To recruit, retain, develop, motivate and lead the Individual Sales Team members to ensure their success in achieving defined targets
  • Knowledge of Insurance business lines an advantage
  • Insurance qualification desirable but not necessary
  • At least 5 years experience with a strong focus on sales and developing teams
  • Proven track record in achieving targets
  • Excellent written and oral communication skills with the ability to communicate ideas
  • Experience of working with webchat and using this to maximize sales via the online sales channel
21

Inside Sales Manager Resume Examples & Samples

  • Manage a team of 30 staff including 3 team leaders
  • 99% inbound calls from end user customers who are either getting health insurance for the first time or swapping over from a competitor insurance provider
  • Managing a Cross Selling team to drive the sale of supplementary products
  • Active management of the Team Leaders, to increase production levels and achieve the correct business mix ensuring delivery against business targets and KPI's
  • Ensure quality standards in all sales activities are met and exceeded
  • Keep up-to-date on competitors activities through regular monitoring and mystery shopping
  • Work closely with the marketing team to ensure there are sufficient sales leads and also to work closely with the product development team to ensure there are competitive products in each of product segments
  • Take responsibility to ensure that the sales function operates within financial regulator and regulatory guidelines to achieve compliant practices and management of the sales teams
  • Recruit, retain, develop, motivate and lead the Individual Sales Team members to ensure their success in achieving defined targets
  • At least 5 years experience with a strong focus on inside sales and developing teams
22

Inside Sales Manager Resume Examples & Samples

  • Oversees and communicates Sales performance objectives to Inside Sales team
  • Ensure adequate standards are met for attendance, payroll, performance documentation and other established processes
  • Drives results through leadership, guidance, mentoring and quantitative feedback to employees
  • Engages in the typical responsibilities of a manager including planning, evaluating, controlling and tracking against goals, budget, and timetables. Meets or exceeds sales performance goals
  • Properly analyze and communicate sales results, productivity, and quality
  • Other duties as required. This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position. #CB4
  • Intermediate computer and data entry skills including use of the web and Microsoft Office
  • Ability to effectively respond to and interact with all levels of organizational staff
  • Flexible, innovative and the ability to manage staff, responsibilities and priorities in a fast paced, growth oriented, and time-critical environment
  • Bachelor's degree from four-year college or university; 5+ years related experience and 5 years supervisory/management experience and/or training; or equivalent combination of education and experience
23

Inside Sales Manager Resume Examples & Samples

  • 3+ years sales of experience managing an inside sales team
  • Credit Union industry experience preferred
  • Technology sales experience preferred
24

Inside Sales Manager Resume Examples & Samples

  • Maintain a high level of MaaS360 solution expertise and competitive intelligence
  • Provide compelling product demos via the phone emphasizing service features and benefits, discussing contract terms, quoting prices, and preparing sales orders
  • Effectively lead and communicate the sales strategy to motivate employees, create a high-performing and collaborative environment
  • Populates and maintains a customer records database to support opportunity pipeline management
  • Lead sales team to meet and/or exceed monthly and quarterly quota objectives; Drive accountability for the sales organization's performance to meet revenue, growth and client commitments and promote long-term client satisfaction
  • Develop and maintain effective relationships with all extended teams; ensures communication across key departments and leadership teams
25

Inside Sales Manager Resume Examples & Samples

  • Hire, train and motivate a team of Sales Development Representatives and Territory Sales Representatives
  • Work closely with Marketing to build campaigns that ensure lead quality and quantity with proper closed-loop metric reporting
  • Work closely with internal sales operations stakeholders on reporting and analysis. Identify and make recommendations for improvement in sales productivity
26

Inside Sales Manager Resume Examples & Samples

  • Has a working knowledge of Pearson’s products & services
  • Motivates and leads a team with respect and trust
  • 3-5 years of sales team management experience
  • Outstanding communication skills, both verbal and written
27

Inside Sales Manager Resume Examples & Samples

  • Manage an ongoing funnel of between 50-100 (new and existing) accounts including approximately 10 contacts daily
  • Creatively help both service clients and provide consultative direction on the best use of their advertising funds given the campaign goals
  • Excellent written and verbal communication skills; Multiple languages strongly preferred
  • 5+ years of professional work experience in sales or related field with a proven track record of consistent career growth/reaching sales targets and revenue goals
  • A minimum of 3 years sales experience within a structured commission plan and regular quota requirements desired
  • Management or team lead experience preferred
28

Inside Sales Manager Resume Examples & Samples

  • Managing an over-performing sales team, consisting of 10 sales reps
  • 7 Business Developers, and 3 Account Managers
  • Teaching the team various sales techniques to entice new customers to help them win new business
  • Focusing on immediate team pipeline as a priority that can result in sales revenue
  • Participating in frequent discussions with the leadership teams, as well as the pre-sales teams
  • Management of the team's full sales cycle, from qualifying the new leads through to close
  • Having previously worked in a SaaS sales environment as a sales manager
  • You must be a true people manager, a leader, a motivator and have the ability to coach sales professionals through day to day issues. The team is internally based therefore we will only consider a manager who has experience with driving internal sales teams
  • We need a leader with gravitas; you are managing a top performing sales team who have been at the top of their game for a number of years. You are a manager who can squeeze that extra bit of performance out of top sales professionals
  • We are also open to any type of technology, however must be software
  • 3-5 Years sales management experience
29

Inside Sales Manager Resume Examples & Samples

  • Directs the organization and performance of small to medium sales group(s) and the activities of sales personnel. Provides staff direction with an understanding and following of established company policies and procedures
  • Collaborates with executive management to determine and define the market development strategy, account-level sales priorities and areas of focus within the inside sales and lead IT generation service capabilities. Develops key financial performance indicators
  • Owns the sales plan and is responsible for a quota aligned with the scope of the territory, offerings or services and assigns individual quotas, and goals for each team member. �Drives the achievement of sales targets by ensuring the use of good sales practices and actively monitors performance of individuals and the team overall. �
  • Leverages sales knowledge, experience, and client relationships to support team members in closing new business engagements. Builds relationships while positioning company for future prospects
  • Addresses client business problems. Develops a compelling value proposition for our solution based on a solid business case and its overall impact on the client's agenda as well as company goals
  • Utilizes technical expertise and knowledge of trends to anticipate customer needs
  • Prepares, recommends and oversees development of operating and personnel budgets. Monitors spending for adherence to budget plans, develops and recommends variances
  • May provide pre-sales support to client relationship personnel to drive qualified leads across a small sales territory. Engages with the same to qualify leads into opportunities. Executes the standard sale process through to closure
  • Nine or more years of business development and sales experience
  • Five or more years of leadership experience included
  • Experience working with the business industry, various areas of business operations and company products and services
  • Experience with contract interpretation, negotiations and project management
  • Experience working with company products and services
  • Experience working with financial management principles and other generally accepted accounting principles
  • Communication skills to interact with senior management, staff, vendors and clients
  • Strong human relations skills to select, develop, mentor, discipline and reward employees
  • Good networking skills to create and maintain formal and informal networks
30

Inside Sales Manager Resume Examples & Samples

  • KNOWLEDGE/SKILLS/ABILITY: Advanced knowledge in professional sales training and sales process. Ability to communicate technical information and ideas so others will understand. Superior negotiation skills. Strong presentation, written and verbal communication skills. Effective time management skills. Must be able to generate and qualify excellent customer leads. Superior follow-up skills with the ability to respond under pressure. Proven territory/vertical market sales development skills. Strong leadership skills. Proven ability leading, managing, and motivating a team into achieving business objectives. Ability to work to a monthly target and be able to effectively communicate over the phone, through e-mail, and face-to-face. Ability to make appropriate decisions considering the relative costs and benefits of potential actions. Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations. Ability to coach and motivate less experienced team members to achieve their goals. Ability to successfully work and promote inclusiveness in small groups
  • JOB COMPLEXITY: Owns the sales performance of a business segment. Leads, manages and motivates the team into achieving business and personal targets, with the occasional board-level pitch. Ensures the team achieves their monthly and annual sales quota. Develops and trains a successful sales staff
  • EXPERIENCE/EDUCATION: High school diploma or equivalent required, Bachelor’s degree in Business or Marketing preferred. 4 years IT sales management experience with a minimum of 6 years successful inside sales experience for companies with annual revenues over $100 Million. Experience in strategic selling at board level. B2B Sales experience
31

Global Inside Sales Manager Resume Examples & Samples

  • Develop and execute a strategy to cost-effectively acquire hosts at scale including meeting numerical targets
  • Manage a small team of geographically-dispersed regional leads
  • Select, onboard and manage key vendor relationships
  • Interpret data to identify opportunities for performance improvement and implement
  • Execute experiments to optimise host acquisition and test whether the inside sales channel can achieve other business goals (e.g. listing quality, host engagement)
  • Ensure strong project management and communication with stakeholders
  • Work closely with global and regional leadership within the Host & Community Operations team to ensure alignment with business goals
  • Build strong collaborative relationships with cross functional stakeholders (Legal, CX, IT etc)
  • Ensure our approach to host acquisition is aligned with our values as an organization
32

Inside Sales Manager Resume Examples & Samples

  • Conduct proactive outbound sales calls following the FTI Classic sales approach. Execute territory business plan through focus on focus firms, client segmentation and top advisors to deepen relationships. Utilization of Integrity Selling and the AID, INC process demonstrated with all clients. Consistently meet minimum telephone contact standards. Effective management and prioritization of leads (conversions, cross-sell, promote, protect) and timely Vice-President Regional Sales meeting follow-up. Support featured sales campaigns by incorporating them into business plans and modifying activities as needed
  • Effectively utilize provided sales tools including technology (CRM, Leads Module, track and analyze the effectiveness/impact of targeted sales campaigns using EXCEL, online scheduling tool, Glance, Hypothetical Illustration Tools, Financial Calculators
  • Partner with Vice-President Regional Sales through effective and ongoing communication and territory planning. Following lead of Vice-President Regional Sales with critical exposure to success outcomes of assigned territory embracing accountability and a business building mindset
  • Contribute and manage territory business plan to support IAS or division initiatives as outlined in annual Performance Management Plan. Taking direction for submission of weekly business plans for interaction and activities with investment advisors. Review and modify weekly plan with Manager
  • Bachelor’s degree, College or equivalent experience
  • Canadian Securities Course/ IFIC
  • 2 - 3 years equivalent sales or service experience
  • Ability to perform multiple tasks in a fast paced, team environment
  • Work is performed under general direction; participates in determining objectives of assignment; work is reviewed for adequacy in meeting objectives
  • May be required to travel to support territory sales efforts
33

Inside Sales Manager Resume Examples & Samples

  • BA/BS required, MBA a plus
  • 5+ years USPS experience managing sales teams
  • Experience in/commitment to incentive and shirtsleeve management to drive change
  • Experience successfully managing or building a team that has consistently met goals
  • Demonstrated experience managing and developing a metric-based technical sales team
  • Proven track record at establishing and driving achievement of measurable sales quota/goals in a highly automated (CRM/SFA tools) Tele-business environment
  • Experience successfully managing outsource vendors
  • Ability to design and execute strategic sales plans and develop departmental direction
  • Energetic, upbeat, tenacious individual that knows how to create and maintain winning team dynamics
  • Technical aptitude and experience managing the implementation of sales tools
  • Ability to work with senior management team members and affect good working relationships among departments. Driving change when needed
34

Comcast Business Inside Sales Manager Resume Examples & Samples

  • Deliver division and regional budgeted sales each month for sales teams managed
  • Develop, motivate, and coach sales Supervisors to increase productivity of sales agents, increase close rate, and grow revenue. Coaches and counsels, including preparing performance improvement plans where necessary
  • Drive improvement in all parts of the Comcast Business Services sales model and Raising the Bar sales method
  • Lead team by example in key areas: prospecting, time management, funnel management, forecasting, product knowledge and closing business
  • Educate leadership team and Outbound Telesales Representatives on Outbound Sales best practices and compliance
  • Oversee and monitor Agent interaction with customers to ensure sales, quality and compliance goals are met or exceeded
  • Manage on-going supervisor and agent training and development to achieve Department and Company success
  • Analyze team performance and trending to hit key performance Indicators and quota for the Division
  • Engage in active feedback sessions to coach and motivate the team to ensure continuous improvement of sales efforts and program productivity
  • Ensure timely communications to all sales employees with any changes to product, pricing, campaign updates through team meetings, email, and one-on-one communications
  • Managing multiple activities simultaneously
  • Keeping up-to-date on product knowledge, industry information, and competitive landscape
  • Manages daily activities of Telesales department, Telesales Supervisors, and Representatives. Directs activities of Telesales Supervisors to ensure subscriber growth goals and cash flow targets are being met
  • Ensures that established goals and quotas for the department are reached and motivates the department to meet these goals
  • Reviews, analyzes, and prepares reports including sales, production, payroll, cost per sale, cost per save, sell in rates, and cash flow contribution relative to budgeted goals
  • Ensures staff is properly trained on products and services through formal training and one-on-one coaching and mentoring, by focusing on the sales process to ensure maximum lead generation and high closure rates for new business
  • Analyzes and proactively responds to quantitative and qualitative sales and performance results. Provides feedback to staff and creates and maintains performance review documentation
  • Develops training in the areas of selling skills, retention, and product knowledge for all employees. Also develops and implements incentive programs to inspire success
  • Establishes and assures adherence to budgets, schedules, work plans, and performance requirements
35

Regional Inside Sales Manager With Software MNC Resume Examples & Samples

  • Consult with existing and new partners to help them identify needs and sell appropriate offerings
  • Collaborate closely with other BDMs and cross-functional teams to meet targets
  • Meet and exceed targets set for the region
  • Generate quality and high value leads for outside sales teams
  • Develop proficiency and knowledge of products and solutions with the ability to clearly communicate appropriate recommendations to address customer needs
  • Deliver high quality customer experiences
  • Generate new business and meet subscription targets
  • Prioritize work time to optimize customer interaction, sales, and self developments
36

Chilled DSD Inside Sales Manager Resume Examples & Samples

  • Outstanding communications and collaboration skills, superior support of field sales teams, clearly communicates all results and opportunities to manager
  • Percent Travel: 5%
  • Proficient computer skills (Excel, Word, Outlook)
  • Must be willing to relocate in the future for career progression
  • 2 years of sales or customer service experience
37

Inside Sales Manager Resume Examples & Samples

  • Mentor and coach a team of Inside Sales Specialists to exceed sales goals
  • Manage and prioritize daily work load
  • Prepare and present weekly forecast to Director of Inside Sales
  • Liaise with the Inside Sales Director, Sales Operations, and Marketing team on lead volume and quality
  • Minimum 2 years of call center experience
  • Management experience required - call center management experience preferred
  • Effective demonstration of sales process, able to identify buying criteria, eliminate objections, and develop solutions to close sales
  • Experience in a high tech, construction, or renewable energy company highly preferred - Knowledge of the solar industry is a plus
  • Experience in a fast-paced, customer facing environment
  • Ability to organize, prioritize and effectively multi-task daily and meet deadlines
  • All candidates must be able to successfully pass a pre-employment background check
38

Inside Sales Manager Resume Examples & Samples

  • Manages a team of Supervisors, Account Managers and Sales Support covering Australian based customers and potential customers
  • Motivate and drive the team to successfully overachieve financial quotas based on growth expectations
  • Manages performance metrics for team members ssetting clear productivity standards and daily core business expectation
  • Develops and maintains weekly, monthly and quarterly forecasts
  • Drives a best practices culture within the team and focused on continual improvement
  • Work directly with key customers on issue resolution, maintaining a high level of customer satisfaction
  • Work directly with Channel and Alliance partners executing programs aligned to business growth
  • Participates as a team member in strategic and tactical planning for the Enterprise Sales team, with stakeholder positions in operational functions
  • Facilitate communication between the sales team and support departments
  • Supports Operational and Category strategic execution
  • Responsible for hiring, training and the onboarding of new team members
  • Strategic and business Planning experience
  • Execution of business plans to meet revenue goals/quotes and advance the business interests of
  • Pipeline Management – Ability to build, monitor and orchestrate sales pipelines to ensure continuous population of near- and long-term opportunities
  • Be able to balances quick wins against longer sales-cycle opportunities to ensure both immediate wins and long-term profitability for the company
  • Strategic Account Leadership
  • Supervisory experience, with the ability to assess and manage employee performance to ensure individual and group excellence
  • Ability to build individual and group commitment to business goals and personal excellence
  • Track record of coaching and develops sales personnel in such activities as solution selling or relationship building. Reviews, brainstorms, validates, and troubleshoots selling strategies for individuals & account teams
  • Experience of Skill Development/Enhancement to increase the productivity and accomplishments of the sales force
  • Proactively develops and nurtures solid relationships in key accounts as a basis for expanding the company's business-partnering presence
  • Solidifies an enduring partnership with key accounts through such strategies as active monitoring of customer satisfaction, speedy problem resolution, and advance communication of beneficial company initiatives or solutions
  • Builds stronger internal relationships with other groups to ensure seamless selling of total company solutions and to establish clear expectations for resource alignment and support
  • Experience of leading effectively in a complex environment, and delivering results
39

Inside Sales Manager Resume Examples & Samples

  • Providing leadership, input to the development of business strategy for the Inside Wholesale Team, including training, development, performance management and succession planning
  • Establishing internal partnerships acting first as a key partner to the Senior Sales Management Team and VP National Sales Manager and leader of the Sales Support Team
  • Actively representing the Inside Sales Team in keeping with the National Sales Team’s mandate within the organization in order to facilitate a results based culture. Other partnerships internally would include Client Services, Training and Development, Human Resources, Product and Marketing and e-Business, Portfolio Management, Information Technology and Telephony Team, Institutional Sales and Business Analysts
  • Implementing initiatives as agreed on by the Senior Sales Management Team and the VP National Sales Manager
  • Oversee Inside Sales Structure and Team
  • Coaches, mentors, and directs team of Managers of Inside Sales to ensure results across the Inside Sales group. This includes the critical day-to-day mentoring and coaching the coaches in efforts to drive overall team results as outlined in activity, sales call effectiveness and sales goal expectations of Inside Wholesaling team
  • Leads a team of managers to successfully assist team members in achieving Individual Development Planning and merit/bonus results is among the most important in the relationship between the Director of Inside Sales and the team of Managers of Inside Sales
  • Drives forth the vision of Inside Sales as aligned with National Sales through creation of performance expectations of Inside Wholesalers (call quality expectations, activity expectations, client coverage expectations, wholesaler partnership expectations etc.), high level management and integration of Inside Sales team to effectively support initiatives nationally and regionally
  • Conducts direct management meetings and overall Inside Sales (all hands) team meetings, driving sales campaigns, creation of training and development initiatives and greater involvement and representation on behalf of the organization with key distributors, vendors and internal groups. Responsible to represent Inside Sales at the highest level is a direct responsibility of the VP Director of Inside Sales through external and inter-departmental relationships
  • Key member of the Senior Sales Management Team and VP National Sales Manager in setting strategic direction and tactical support
  • Ensures budgetary and expense restrictions are upheld while providing the appropriate tools to carry-out the role of Inside Sales in a cost effective manner as well as the creation and oversight of the annual budget
  • Strategic Development and Special Projects
  • Key member of the Senior Sales Management team discussions surrounding overall strategy and effectiveness of sales campaigns, setting Individual Performance Plan expectations, bonus expectations, territory coverage and client rotation, training initiatives/programs, budget management, sales conferences
  • Participates in various projects to enhance the Sales Team’s results ranging from systems requirements, assignments by VP National Sales Manager, sales research initiatives and executive committees including product development/enhancements, business continuity etc
  • Bonus and Performance Discussions
  • Sets bonus and compensation plan requirement objectives for the group as a whole with input from Managers as required
  • Conducts bonus and all performance discussions with Management Team and any required high level discussions with IWS
  • Sets expectations for Bonus include determining activity, client coverage/territory rotation, sales expectations and delivery of reporting requirements for Managers to effectively conduct discussions
  • Conducts appraisal discussions, Individual Development Planning meetings/discussions, quarterly and monthly one-anon-one meetings with direct Management reports are required
  • Recruitment, Development and Retention of Talent
  • Directs, creates and participates in Sales Training Initiatives, National Sales Conferences/Retreats, Regional Sales Conferences and Dealer and Trade Conference as needed
  • Key member of the team training initiatives – conducts formal and informal Team Sales Workshops/Training and Presentation Skills Training
  • Maintains high degree of continued focus on team development with Senior Management team promoting internal talent considered for future promotion
  • Creates opportunities for Inside Wholesalers to showcase talent as presenters, sales professionals and team leadership abilities in order to help with future team development and best prepare IWS for advancement within the organization
  • Involves in ongoing recruitment activities in collaboration with VP National Sales Manager, Managers of Inside Sales and Human Resources, and manages the performance management of Inside Sales Management Team and Inside Wholesalers
  • Strong leadership, interpersonal and management skills, with ability to negotiate and influence effectively throughout the organization
  • Strategic Thinker
  • Strong skills in the area of change management and implementation
  • Excellent Business Acumen, Communication, Decision Making and Personal Effectiveness Skills
  • Committed to the ongoing improvement, development and success of the Inside Sales team and the overall success of the sales organization, thus requiring an experienced individual with a strong understanding of Inside Sales, Leadership and Selling Skills and significant experience in the investment or insurance business
  • Proven relationship and leadership skills as well as a proven sales track record and operational effectiveness
  • Proven relationship skills, organizational skills people management experience and mentoring and coaching abilities
  • Senior Sales Management experience in the Canadian Investment Industry in addition to direct Sales and Management experience is a requirement for this position (approx. 10 years)
  • Sales program development, compensation plan modeling, budget management, policy and reporting expertise, systems management, training and development, recruitment and Human Resources experience
  • Extensive experience in the following areas: creation and execution of Individual Development Plans, goal setting and metric measurement, performance evaluation, promotion transition and disciplinary expertise and presentation and promotional abilities
40

Online Inside Sales Manager Resume Examples & Samples

  • Responsible for managing and developing a team of Inside Sales Representatives to their individual targets as well as the collective targets
  • Ensure team readiness to deliver complex services solutions and create a culture of sales innovation and client success on the team
  • Successfully perform the same activities that the telesales reps perform on an as-needed basis
  • Minimum 4 yrs of online sales, business-development experience
  • Strong preference to candidates with experience selling small to medium businesses
  • Proficiency with MS Office and CRM tools
41

Inside Sales Manager Resume Examples & Samples

  • Central mentor for a small team of 5+ Inside Sales Representatives
  • Oversee the Inside Sales Representatives’ sales activity and drive performance
  • Develop training plans and performance improvement plans
  • Responsible for forecasting and expanding our existing markets
  • Provide reporting metrics
  • Participate in all interviewing and hiring for new sales talent
42

Senior Inside Sales Manager Resume Examples & Samples

  • Exceed Revenue targets and related KPIs on a monthly, quarterly, and annual basis
  • Efficiently and effectively handle a high volume of outbound calls in a metrics-driven inside sales center
  • Coaching approach on customer engagement skills such as negotiation, objection-handling and closing skills
  • Work to onboard new talent and improve the ramp time for full productivity
  • Provide support to the team by handling customer call escalations; answering questions that the sales reps are not able to, and addressing customer service issues
  • Track and report on Key Performance Indicators
  • Help to create a team environment that rewards achievement and makes individual want to come to work each day
43

Inside Sales Manager Resume Examples & Samples

  • Provide leadership and clear direction to a team of inside sales professionals. Provide guidance and tactical involvement in all aspects of the sales process on a daily basis
  • Set clear productivity standards, contact objectives, and daily core business expectation to ensure attainment of revenue and gross profit results and customer retention goals. Measure, track, and report progress toward becoming a primary supplier within the assigned customer base
  • Coach/mentor and train staff on effective inside sales techniques through structured education and development initiatives as well as effective role play
  • Facilitate communication between the sales team and support departments. Identify areas that require improvement and clearly articulate the issues so as to receive corporate assistance
  • Provide accurate forecasts on a monthly basis. Hold sales team accountable for forecasting accuracy
  • Coordinate the resolution of account issues to maintain a high level of customer satisfaction and sales growth
  • Support company-wide marketing and sales initiatives by implemented organized call campaigns and providing results to management, providing industry market and product trends, competitive analysis and customer feedback
  • 8 years sales experience in a business to business (b2b) environment
  • Demonstrated track record of exceeding sales goals
  • Experience developing and managing a team
  • Ability to navigate in a matrix environment and build collaboration
  • Strong strategic ability
  • 2+ years of Inside Sales management experience strongly desired
  • Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) experience
  • Goldmine, JD Edwards, and Hummingbird experience a plus
  • Strong interpersonal, communications and organizational skills
  • Demonstrated creativity, problem solving ability, negotiation and conflict resolution skills
44

Inside Sales Manager Resume Examples & Samples

  • Responsible for appropriate application of Jacobs’ sales work process, tools and templates; mentor others in their application
  • Collaborate with sales and operations in early development of distinctive value propositions that enhance our clients’ competitive position
  • Leverage our global network to identify and put forward Jacobs’ unique capabilities and resources
  • Organize, direct, and motivate a multidiscipline pursuit team to develop strategic sales deliverables in support of regional business plan
  • Draft sections and manage the overall production of original response documents that communicate value to the client and support the sales message
  • Develop and implement proposal directives and other pursuit response plans; monitor team progress
  • Organize and participate in response-related meetings (internal and/or client), as appropriate
  • Proofread and edit technical and non-technical documents for accuracy, consistency and RFP compliance
  • Work with Inside Sales Coordinators and graphic designers to develop response documents
  • 15 years of relevant experience preferred
  • 10 years of relevant experience required
  • Strong leader with ability to marshal resources (people, material, support), solve problems, and work collaboratively with a team in a fast-paced environment; ability to handle multiple simultaneous projects and work under strict deadlines required
  • Strong sales acumen and ability to work with sales and operations to develop innovative solutions and identify existing capabilities that respond to client challenges and create distinctive competitive advantage required
  • Excellent verbal and written communication skills including writing and speaking succinctly in a variety of communication settings and styles; can get messages across that have the desired effect; effective in a variety of presentation settings (one-on-one, small and large groups with peers, direct reports and managers)
  • Previous experience in Federal markets, within the architectural, engineering, and construction industry preferred
  • Work may be required after hours and on weekends; flexibility and ability to travel preferred
45

Regional Inside Sales Manager Resume Examples & Samples

  • Organize, direct and motivate a multidiscipline pursuit team to develop strategic sales deliverables
  • Evaluate existing inside sales staff for suitability of role and replace as necessary
  • Work with Sales Leads and Capture Manager/Operations to develop B&P estimate, gain approval, regularly monitor B&P spending, and report any significant variances
  • Work with Capture Manager/Operations to develop innovative solutions, or leverage corporate network to identify existing capabilities, that respond to client challenges and create a distinctive competitive advantage
  • Develop and maintain qualification materials including project descriptions, experience matrices/overviews, safety and quality statistics, capability statements, etc. Specifically work with Operations to capture and develop performance proofs and client testimonials
  • Experience: 10+ years of relevant experience within the AEC (Architecture, Engineering, Construction) Industry strongly preferred
  • Language: Effective verbal and written communication skills in English (and other languages, as applicable) preferred
  • Other: Work may be required after hours and on weekends, and sometimes on short notice. Must also be willing and able to travel preferred
46

Inside Sales Manager Resume Examples & Samples

  • 10 years of relevant experience preferred
  • 5 years of relevant experience required
  • Previous experience within the architectural, engineering, and construction industry preferred
47

Inside Sales Manager Resume Examples & Samples

  • Track record of achieving sales goals
  • Exceptional client service ethic
  • Ability to handle challenging situations
  • Strong MS Word, Excel, and PowerPoint skills
  • 2 years of experience supervising and/or coaching a telemarketing or inside sales team
  • Strong interest in managing and developing a sales team
  • Proven experience in territory management, lead generation, service delivery, and sales activity reporting
  • Understanding of Salesforce or other CRM database
48

Inside Sales Manager Resume Examples & Samples

  • Coaching and training associates on effective sales techniques to accomplish specific business goals and deliver expected sales results
  • Reviewing calls, conducting call quality drills and workshops, facilitating call calibration meetings, and providing one-on-one coaching to associates to ensure North America Distribution (NAD)’s call quality standards are consistently attained to enhance adviser/customer experience, drive sales, and retain existing assets
  • Planning one-on-one meetings, team building, and development sessions
  • Serving as a conduit for external sales force members for resolution of service issues and technical questions
  • Our environment is collaborative. In addition to working with your own team, you can also expect to work with peers to manage resources, participate in and lead various projects and sales initiatives
  • 3+ years previous sales experience in the RIA investment industry with the ability to execute all elements of the sales process
  • 3+ experience leading/managing a sales team, including effectively coaching and managing performance; proactive employee development; planning and managing workflow
  • Exhibits in-depth knowledge of the mutual fund industry and that of current/possible future policies, practices, practices, and/or trends, affecting this business area
  • Demonstrates the ability to communicate and collaborate with those internal and external, across various levels; possesses exceptional listening, probing, time-management, and organizational skills
  • Demonstrates an exceptional standard of quality, both in their own performance and that of their team, which involves attention to detail, thoughtful analysis and problem-solving, and accountability for excellent results
49

Inside Sales Manager Resume Examples & Samples

  • Relevant tertiary degree (Business, medicine, science)
  • 6+ Years’ experience in medical industry management and/or sales
  • Proven track record of sales and sales management including Inside Sales
  • Experience in Sales and developing business insights, strategies and tactics through data
  • Analytical/Technical understanding/background
  • High level of expertise in Microsoft excel
  • Experience of SAP will be viewed favorably
  • Ability to build strong customer (internal and external) relationships throughout a customer organization, at all levels
  • Experience in a “team oriented” sales environment
  • Knowledge of Salesforce.com or similar CRM system highly desirable
  • Mission Values: Consciously works to bring the Mission alive
  • Clear Thinking: Translates complexity into simplicity, articulates crisply and clearly
  • Undergraduate degree qualifications in science, IT or business related discipline
50

Inside Sales Manager, Small Business Resume Examples & Samples

  • Manage a team of 8-10 Small Business Sales Consultants
  • Coach and develop sales reps with a focus on retention, career path, sales skills, leadership, and professional development
  • Forecast and deliver on sales targets by working closely with reps to make sure they have the tools and training they need to be successful
  • Work with reps to manage their pipelines, keeping activity constant through the month
  • Provide sales support on the sales floor via live listening and “second voicing” when required
  • Ad hoc projects in team building, group training, planning/forecasting, performance management and other areas that will develop our sales team and contribute to the company’s success
  • MBA or University degree in a business related field
  • Minimum three years of management experience in a sales/customer service call centre environment is required
  • Minimum five years of sales experience in a service centre or in field
  • Excellent interpersonal, communication (verbal and written), and presentation skills are required
  • Demonstrated proficiency in the competencies required for the Manager role (i.e. understanding of sales metrics and KPIs, achievement orientation, team leadership, adaptability, business acumen)
  • Ability to translate the impact of operational decisions on financial results
  • Proven ability to manage and motivate teams, including coaching, performance and career development is required
51

Inside Sales Manager Resume Examples & Samples

  • Successfully lead a team to sales quota attainment
  • You will coach telesales representatives for APAC
  • Participate as a team member in strategic and tactical planning for the organization
  • Responsible for mentoring, performance management, and career development of the team
  • Implement and maintain sales practices
  • Commit to the development of and implementation of rules of engagement, policies, and procedures and programs
  • Hire, train, and ramp-up new team members
  • Handle performance metrics for team members
  • Arrange periodic product and competitive analysis training
  • Support all tactical management functions
52

Inside Sales Manager Resume Examples & Samples

  • Use your experience in Inside Sales, Management and Business Development, and team-building to drive the NA BGR team to achieve its goals for lead and opportunity generation, leading to closed business
  • Use your sound business judgment, cultural awareness and interpersonal skills working cross-functionally to optimize business outcomes as the primary point of contact for Business Generation in NA
  • Use your imagination, creativity and high-energy to grow the Business Generation Team as the needs of the business dictate, while simultaneously feeding that growth
  • High energy self-starter
  • Proven Enterprise Software sales skills
  • Strong desire to coach/mentor
53

Senior Regional Inside Sales Manager Resume Examples & Samples

  • Enthusiastic: Motivate and engage inside sales reps to achieve revenue targets
  • Leadership: Grow & develop a team of inside sales reps, guiding team on best practices for pipeline management, demand generation, deal negotiation and
  • Strategic: Identify and implement strategies to drive revenue growth and optimize sales performance
  • Lead a regional team of 10-15 inside sales reps: hiring, training, & driving optimum sales performance
  • Team with the Regional Outside Sales Director in developing and implementing sales strategy for the region. Strategies include demand generation, account development, customer retention, customer acquisition, cross-selling/upselling and channel sales growth
  • Work cross functionally with marketing, operations and finance to establish plans to accelerate revenue growth within the region
  • Building relationships within the CCC organization and become evangelist for CCC solutions within greater Dell Sales organization
  • Motivate, communicate and engage with employees to create a great place to work. Help the team learn, grow and deliver to their peak capacity
  • Sets performance expectations and coaches team members on how to achieve performance goals
  • Monitor and continuously improve metrics for sales attainment, closing ratios, lead conversion rates, appointment setting and sales cycle optimization
  • Prepare weekly / monthly / quarterly forecasting and KPI reporting
  • Ability to establish and cultivate strong internal and customer focused relationships and work seamlessly within a matrix managed environment
  • Outstanding ability to forecast, set goals & objectives and monitor sales activity
  • Expert in creating sales plays, writing call scripts, coaching reps and conducting sales trainings
  • Builds cross-functional partnerships with greater Dell Sales organization, channel partners and Dell solution partners
  • Drives initiatives to optimize sales operations & policy to achieve efficiencies and scale
  • 8- 10 years experience in B-2-B high tech sales
  • End to end Solution Selling experience a must
  • 6-8 years experience leading Inside Sales teams
54

Inside Sales Manager Resume Examples & Samples

  • Attain targeted sales goals and performance through the effective management of the daily operations of the sales force
  • Ensure account managers understand a customer’s pain points with a view to solving these through positioning Dell solutions
  • Analyse various sales reports to determine opportunities and forecast sales to establish quotas and review actual achievement v's forecast on a daily, weekly, monthly basis with their team
  • Resolve customer concerns regarding the sale/delivery of products with customer and internal departments such as manufacturing, customer service and finance
  • Participate in identifying large sales opportunities with sales representatives
  • Setup and drive a professional business plan for the own segment in close cooperation with the Regional Sales Manager
55

Inside Sales Manager Resume Examples & Samples

  • Assigns tasks, checks work at frequent intervals, and maintains schedules of team
  • Interacts with cross-functional groups (e.g., Services, Software and Peripherals, Finance, Operation) to solve business and customer issues
  • Functional
  • 6+ years leadership experience
  • Strong understanding of the business
  • Able to manage resource allocation
  • Ability to assist Sales Representative in closing complex deals
56

Inside Sales Manager Resume Examples & Samples

  • Lead by example, Jacobs' Beyond Zero program to promote an incident and injury free culture. Be proactive in ensuring health and safety of bid team throughout
  • Support Sales Leads and Operations in key Opening Game activities, e.g. client, competitor and market research, development of documented Core Client Strategies, participation in 10:1s, development of Executive Summaries and White Papers
  • Actively work with sales and operations to develop and implement Middle Game action plan, e.g. document due diligence in project brief, develop win plan, SWOT analysis, and Executive Summary, conduct Go/No Go and strategy review, identify execution team
  • Plan, organize and direct all elements of End Game, e.g. analyze client request, develop response plan (B&P budget, response team, compliance check-list, response outline, schedule), initiate Go/No Go, conduct kick-off meeting, manage and work with team to develop response sections, refine Executive Summary, conduct in-progress reviews, schedule Pricing Reviews, ensure on-time delivery of response
  • Translate the Win Strategy into key themes and produce compelling sales documents utilizing benefits statements, graphics, and proofs
  • Work with Sales Lead and Capture Manager/Operations to develop B&P estimate, gain approval, regularly monitor B&P spending, and report any significant variances
  • Share sales materials, information, knowledge and best practices with other Inside Sales team members company wide
  • Education: 4 year college degree required
  • Experience: 5 years of relevant experience within the AEC (Architecture, Engineering, Construction) Industry strongly preferred
  • Technical: Strong capability in Microsoft Office Suite and Adobe Creative Suite. Strong communication skills preferred
57

Inside Sales Manager Resume Examples & Samples

  • Delivering a sustainably profitable result by achieving sales targets through an Inside Sales team. Providing clear metrics, processes, and sales accountability for the team. This includes on call sales coaching
  • Successful collaboration, customer management and interaction within the Territory Sales Management team
  • Providing team leadership on sales systems and processes to integrate a customer focused culture. Maintaining sales effectiveness feedback loops following coaching events and delivering sales focused metrics
  • Training and development of the sales team, ensuring the team is engaged and motivated towards achieving sales results
  • People and relationship management skills
  • Excellent communication skills and ability to engage effectively with teams
  • Demonstrated ability to form long lasting customer relationships
  • Proven ability to grow new product revenues / profitability
58

Inside Sales Manager Resume Examples & Samples

  • Drive revenue and market share in a defined set of accounts
  • Develop and execute a comprehensive account plans
  • 7-10 years of technology related sales or business development experience
  • 5+ years of sales management experience working for technology vendor selling enterprise solutions
  • BA/BS degree required
  • *For more information on AWS, please visit http://aws.amazon.com
59

Inside Sales Manager Resume Examples & Samples

  • Guide a team of Inside Account Managers to more effectively sell AWS offerings into Global Accounts
  • Create and improve programs to track team success and close large opportunities
  • Collaborate in the development and execution of strategy with Global Accounts leadership and with Global Account Managers
  • Maintain a robust sales pipeline within target accounts and track in Salesforce.com
  • Create and close opportunities from start to finish – full sales cycle ownership
  • Create a high level network for events and follow up, working closely with closed loop marketing
  • Break into new lines of business groups within the defined Global Accounts
  • Consistently overachieve targets through a customer-obsessed approach
  • Work in a team environment with multiple Global Account Managers
  • Some travel
  • 5-10+ years of technology related sales, business development or proven experience in project management in sales / marketing environment
  • 2+ years of sales management experience
  • Experience in a business-to-business (B2B) environment, high-tech products/services preferred
  • Experience in Enterprise Selling, strategic execution
  • Executive conversations skills a must - CXO driven
  • Superior oral and written communication skills with an innate attention to detail
  • Proven track record of managing multiple projects while meeting tight deadlines and budgets
  • Proven track record in the enterprise space with complex sales cycles
  • Track record of success managing time and juggling multiple projects in a high growth environment
  • A strong understanding of AWS and/or technology as a service (Iaas,SaaS,PaaS)
  • Spoken language from the region would be a plus
  • Proficiency with Salesforce.com CRM application
  • Experience in either building or rapidly growing a new sales team while thinking creatively about a unique set of challenges and opportunities
  • Track record of selling into Fortune 100 accounts
60

Inside Sales Manager Resume Examples & Samples

  • Plan, organize and direct all elements of End Game, e.g. analyze client request, develop response plan (B&Pproposal (B&P) budget, response team, compliance check-list, response outline, schedule), initiate Go/No Go, conduct kick-off meeting, manage and work with team to develop response sections, refine Executive Summary, conduct in-progress reviews, schedule Pricing Reviews, ensure on-time delivery of response
  • Work with Capture Manager/Operations staff to appropriately connect with clients to help position on major pursuits
  • Education: 3-4 year college degree required
  • Other: Work may be required after hours and on weekends, and sometimes on short notice. Must also be willing and able to travel if required
61

Inside Sales Manager Resume Examples & Samples

  • Excellent sales management skills - demonstration to inspire, motivate and lead a team
  • Proven track record in management of a sales team (>8 sales reps) to success
  • Commercially astute, initiative, drive and enthusiasm
  • The ability to work calmly under pressure
  • Good budget and report writing skills
  • Acting as an ambassador and role model for your business
62

Inside Sales Manager Resume Examples & Samples

  • Develop and lead all inside sales staff (ISRs)
  • Plan and schedule weekly sales meetings
  • Work closely with the National Inside Sales Manager to create a team environment and to establish/implement overall sales programs and priorities
  • Schedule ISRs work hours, vacations, and ride-alongs with Outside Sales Representatives (OSRs)
  • Recruit, hire, and coach ISRs as needed
  • Implement inbound calling programs to support overall sales initiatives and priorities, exceptional customer service, and problem resolution
  • Establish outbound calling programs to support super products, deliveries, and new account penetration
  • Identify inside sales training needs and work with the ISR Trainer to coordinate training efforts
  • Work closely with the top vendors to ensure adequate product and promotion training
  • Travel to corporate office or other designated locations for meetings and training as needed
  • Typically three or more years in related sales management experience
  • Animal health related sales experience
  • Bachelor’s degree in related field is desired
  • Experience with Microsoft Office, particularly Outlook and Excel, preferable
63

Plant Inside Sales Manager Resume Examples & Samples

  • Responsiveness to customer requests for information, production launches accuracy/timeliness
  • Existing product-existing customer; existing product – new customer; new product – existing customer, new product – new customer
  • Negotiate within the boundaries set by Company; look for opportunities to gain margin
  • Develop product knowledge including company and customer products
  • Minimum 5 years of Business-to-Business sales experience
  • Minimum 2 years of experience in a management or supervisory role
  • Willing and able to travel freely in the Pacific Rim, China, the US, and the UK
  • Sales experience in the Aerospace industry
  • Strong presentation skills; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
64

Plant Inside Sales Manager Resume Examples & Samples

  • Minimum 5 years of business-to-business sales experience
  • Experience in the Aerospace industry strongly preferred
  • Experience in the Aerospace Forged Rings industry
  • Experience in a metals manufacturing industry
65

Inside Sales Manager Resume Examples & Samples

  • Organise, direct and motivate a multidiscipline pursuit team to develop strategic sales deliverables. Support Sales Leads and Operations in key Opening Game activities, e.g. client, competitor and market research, development of documented Core Client Strategies, participation in 10:1s, development of Executive Summaries and White Papers
  • Plan, organise and direct all elements of End Game, e.g. analyse client request, develop response plan (B&P budget, response team, compliance check-list, response outline, schedule), initiate Go/No Go, conduct kick-off meeting, manage and work with team to develop response sections, refine Executive Summary, conduct in-progress reviews, schedule Pricing Reviews, ensure on-time delivery of response
  • Translate the Win Strategy into key themes and produce compelling sales documents utilising benefits statements, graphics, and proofs
  • Ensure that all sales documents comply with our Corporate Identity Program and client confidentiality requirements
  • Ensure sales process close-out procedures comply with requirements for SOX and ISO certification, as required
  • Support Global Sales by timely preparation of press releases, providing input to the Annual Report, and support of Global Sales initiatives as appropriate
66

Inside Sales Manager Resume Examples & Samples

  • Lead by example, Jacobs’ Beyond Zero program to promote an incident and injury free culture. Be proactive in ensuring health and safety of bid team throughout
  • Education: 4 year college degree required, MBA preferred
  • Experience: 10-15 years of relevant experience within the AEC (Architecture, Engineering, and Construction) Downstream and/or Chemical Industry with Proposal process knowledge. Project Engineering and/or Management experience a plus
  • Other: Must be willing and able to travel (less than 25%)
67

Inside Sales Manager Resume Examples & Samples

  • Hire and onboard new inside sales reps while managing existing remote inside sales reps
  • With Marketing, develop and optimize messaging to increase inside sales team effectiveness
  • Utilize internal tools and infrastructure to monitor and report on inside sales trends and results
  • Document employee performance and conduct quarterly and annual reviews
  • Result Oriented
  • At ease establishing business relationships with individuals from various industries and at various corporate levels
  • Comfortable speaking before an audience of between 2 – 50 people in either a live conference or teleconference setting
  • Familiarity with the enterprise datacenter management marketplace, target customer profiles and competitive landscape a plus
  • 10+ years of experience. Minimum 5 years sales experience in the software or related high-tech industry
68

Inside Sales Manager Resume Examples & Samples

  • Establishing ‘Contacts’ and relationships with agreed target niche sectors, qualifying the business need and recording this information in CRM to enable the continuous communication of Pay360 brand to these merchants
  • Converting ‘Contacts’ into ‘Leads’ by consulting with Contacts around their payment needs and gaining commitment to attend a meeting, online demo, webinar or event
  • Prospecting to target companies that will sustain an average order value of £12k Sales Order Value
  • Developing ‘Leads’ in CRM and converting these into qualified sales ‘Opportunities&#8217
  • Closing sales ‘Opportunities’ over the phone and/or in partnership with field based Business Development Manager
  • Meeting telephone activity, contact, lead, opportunity and sales targets consistently
  • Achieving Level 1 and 2 Accreditation for both Sales Training (Decision Making Cycle) and Product Training
  • At least 12-months of experience with a payments business working in the sales department
  • At least 12-months of team leadership/management in a telephone based environment meeting testing outbound proactive key performance indicators
  • Can clearly articulate a benefits of products and services and tailor these benefits to niche markets
69

Inside Sales Manager Resume Examples & Samples

  • Manage larger team(s), managers (Manager I's) of teams, area(s), or customer(s) with broad scope or impact, including setting organizational direction/work prioritization, people development, cost management, and alignment with larger business goals
  • Assigns responsibilities, provides direction, leadership, and coaching, removes barriers as needed to enable direct reports to execute their roles and achieve objectives and goals
  • Creates a working environment that is conducive to individual growth, high performance, is challenging and rewarding. Achieves diversity and other HR goals
  • Bachelor's degree in Computer Science, Engineering, Business or related field or equivalent work experience
  • May hold Master's or advanced degree in related field. Typically 10+ years of relevant experience
  • (strong) Workforce management/development
  • (developing) Negotiation Skills(strong) Influencing Others
  • Escalation management, customer relationship-building
  • Knowledge of Corporate capabilities and outsourcing industry norms
  • (strong) Business Analysis and Planning
  • General understanding of related technologies
  • Knowledge of industry and market trends
70

Inside Sales Manager Resume Examples & Samples

  • Lead a team to achieve quota for number of qualified meetings with Manager/Director/VP/and C-level decision makers in target accounts
  • Utilize salesforce.com to track activity and update lead and opportunity information
  • Coach the teams by getting on the phone and train the teams to drive towards success!
  • Manage SDR team and work with Field Sales and Field Marketing to develop and conduct proactive outbound calling strategies to penetrate target accounts. Research accounts, identify key players, generate interest, and successfully manage and overcome prospect objections in order to secure qualified meetings and expand Nutanix’s presence
  • Ensure SDRs develop and maintain effective territory plans to maximize and leverage phone time, including pre-call planning, adhering to territory hours and metrics, and customizing scripts to market segments and prospect type
  • Manage a lead prospecting pipeline and maintain accurate information about suspects, prospects, their companies, and their buying habits/preferences
71

Inside Sales Manager Resume Examples & Samples

  • Evaluate existing inside sales staff for suitability of role and provide training and/or replacement of staff as necessary to achieve a high-performing team
  • Experience: 10+ years of relevant experience within the AEC (Architecture, Engineering, Construction) Industry required
  • Technical: Strong capability in Microsoft Office Suite and Adobe Creative Suite. Strong communication skills, including ability to facilitate effective group meetings. Strong presentation skills are a significant benefit
72

Inside Sales Manager Resume Examples & Samples

  • Experience: 10-15 years of relevant experience within the AEC (Architecture, Engineering, and Construction) Downstream and/or Chemical Industry
  • Experience as a lead on a Project required
  • Project Engineering and/or Management experience a plus
  • Language: Effective verbal and written communication skills in English (Spanish a plus)
  • Other: Must be willing and able to travel (less than 20%)
  • Must be legally authorized to work in the USA for any employer other than your current employer
73

Inside Sales Manager Resume Examples & Samples

  • BA degree in Business or Marketing (Ideal)
  • 3 - 6 years experience in a sales position and/or marketing department
  • 2+ years of experience in a management role of a market development team or out-bound call center team
  • Must be detail oriented to manage the day-to-day operations of lead generation, but must also possess the strategic business acumen required to participate in the design and develop of new lead generation programs
  • Holds self and team members accountable for results
  • Follows through on difficult decisions whether related to strategy, execution or employees
  • Demonstrates different influence styles as appropriate to the situation while maintaining positive cross-functional relationships
  • Builds and maintains trusting relationships with Sales, and Marketing associates and Concur partners
74

Inside Sales Manager Resume Examples & Samples

  • Develop process to drive seller business growth, become an expert in using internal tools to deliver results
  • Manage the operations of inside sales team and ensure the operation is in accordance with established procedures and practices
  • Continually optimize the overall seller management process and improve team productivity
  • Expert to understand seller pain point and blocker, partner with cross functional team like PM, on boarding/listing, FBA, Ads, etc. to drive seller experience improvement
  • Drive business reviews with key sellers and do analysis to understand sales trends and drivers, develop action plans on how to grow the business
  • 3-5 years relevant experience in the retail e-commerce, Sales and account management related experience, with a proven track record of managing relationships and / or projects
  • Strong analytical skills and ability to independently deal with relevant tools (Excel, other internal tools)
  • Demonstrated ability to manage multiple projects - work prioritization, planning and task delegation
  • Proven track record of taking ownership and driving results
  • Ability to work effectively across internal and external organizations, with flexibility to ambiguity
  • Customer-oriented, data-driven, creative, and strong attention to detail
  • Proficiency in oral and written English
  • Proficiency in SQL and Microsoft Excel is plus
75

Inside Sales Manager Resume Examples & Samples

  • Responsible for revenue growth of inside sales team
  • Effectively hire, train, develop and retain top sales talent to maximize total account and territory revenue growth in both new sales and renewals
  • Support sales team to manage and close business in all product categories including: Science Direct Journals, Backfiles, eBooks, Scopus, Reaxys and other information and workflow tools
  • Understand and utilize Elsevier sales tools (e.g. sales compensation plan, pipeline dashboards, sales metrics) to drive sales execution outcomes
  • Actively open doors to drive new sales in territory and promote teamwork among inside team and Account managers to facilitate growth
  • Lead by example; manage change and implement global initiatives within the team
  • Strategic account planning, ensuring appropriate input from stakeholders, focusing on the customer’s business strategy and objectives, while ensuring alignment to deliver holistic Elsevier value/revenue to the account
  • Partnering with the marketing, product and sales to identify quick short and medium-term wins and commercial priorities
  • Work with marketing, customer lifecycle services and sales support to provide proper pre- and post-sales operational planning
76

Inside Sales Manager Resume Examples & Samples

  • Develops a sales business plan to meet Technology sales, margin, gross profit, and budgetary goals
  • Ensures revenue and margin goals are attained by sales team
  • Manages Staples micro-MPS offering
  • Establishes and maintains client relationships and programs
  • Works directly with office products leadership to ensure sales reps are supporting the office products inside account managers and seeing opportunities through completion
  • Ensures support for sales team via regular team calls, one on ones, and continued training and development. Assists in preparations of bids and presentations as necessary
  • Creates an environment of success while building a strong team
  • Monitors Technology sales team performance and communicates results to individuals, teams, market, and management team
  • Manages the selection, termination, development, measurement, motivation, and cooperation of the sales team
  • Manages IAM technology budget and sales margin
  • Ensures that STS policies are communicated and implemented
77

Operations Inside Sales Manager Resume Examples & Samples

  • Excellent communication, interpersonal, business management and computer skills
  • Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic
  • Ability to manage assigned expense budgets
  • Animal Health experience and general knowledge of veterinary medicine and prior selling experience in B2B direct sales
  • Verbal, written, presentation, interpersonal, and communication skills
78

Inside Sales Manager Resume Examples & Samples

  • Manage the daily activity of the inside sales department including achieving sales quotas, monitoring daily call objectives, improving sales presentation quality and ensuring customer satisfaction
  • Work with the Director of Sales & Marketing to coordinate and implement sales and marketing initiatives with the sales team
  • Develop, implement and maintain an aggressive outbound telephone sales program
  • Interview and hire inside sales representatives
  • Interact with other departments within the company to increase sales performance and enhance customer experience
  • Train new sales team members on products and services; participate in sales calls
  • Prepare sales reports showing sales volume, potential sales (pipeline forecast), and activity
  • Analyze sales statistics to identify areas of improvement for individual sales team members
  • Monitor sales programs to insure goals and objectives are being meet
  • Motivate sales team to achieve individual team member goals
79

Inside Sales Manager Resume Examples & Samples

  • Develop and facilitate a training program for new AMs and for continuing training for existing AMs
  • Manage and enforce outbound sales endeavors. This includes a daily cold call window for all of the AMs to be
  • Provide management with regular reporting metrics related to cold calling and all other outboard sales endeavors
  • Ensure that the AMs are managing the sales database and all other related on-line tools
  • Ensure that the output of all the AMs meets or exceeds corporate expectations
  • Manage and ensure the all messaging coming from the AMs matches corporate and sales’ expectations
  • Coordinate regularly with sales management to ensure that the entire sales team is working together and maximizing synergy
80

Inside Sales Manager Resume Examples & Samples

  • Coaching and mentoring of staff in order support professional development and reaching of their potential
  • Setting targets and ensuring client service standards are adhered to
  • Strategic input into sales plan and customer/territory strategy
  • Advocating and demonstrating solution sales methodology best practice
  • Creating a dynamic and customer focused sales culture as part of a collaborative and supportive team environment
  • Sales leadership experience with a prior background in professional B2B Inside Sales
  • Demonstrated experience in solutions sales methodologies
  • Ability to analyze data and insights to inform strategy decisions
  • Experience in using CRMs and driving a culture of data integrity, ideally using Salesforce
  • Strong leadership skills and proven ability to develop high performance culture and support career progression
  • Ability to influence senior stakeholders and work collaboratively in a matrix environment
81

Inside Sales Manager Resume Examples & Samples

  • Extensive knowledge of distribution channels and nuances – logistics, terms & conditions and marketing
  • Providing guidance, leadership, coaching and capability building to direct reports
  • Create and execute strategic plan to deliver on IDS vision/objectives
  • At least seven years of documented sales success and experience in related markets
  • Proven experience with coaching, talent development and customer relationship management
  • Mu have inside sales management experience
82

Inside Sales Manager Resume Examples & Samples

  • Visionary Leadership: Lead by Example, Walk the Talk
  • High Performance Sales:Analyze key performance indicators (KPI’s) and incorporate into daily coaching practice
  • Operational Excellence: Strive to achieve industry highest eNPS and customer NPS
  • Problem Solver: Always asking how you can improve the business and productivity of your team
  • Recruit, train and retain top talent
  • Devise and execute playbooks for sales development, lead follow-up, vertical practices, account development, customer retention/acquisition, cross-selling/upselling and channel sales engagement
  • Implement and coach team on best practices for pipeline management, demand generation, deal negotiation and solution selling
  • Partner with the outside Regional Sales Director in sales strategy, business plan & territory plan
  • Own inside sales execution against the plan
  • Improve sales productivity and performance by leading cross-functional optimization initiatives
  • Evangelize CCC solutions with Dell EMC internal and external channel organizations
  • Create cross-functional partnerships with marketing, finance and sales operations and align programs to meet business plan
  • Monitor and provide one on one daily coaching on sales performance and tools proficiency
  • Prepare weekly/monthly/quarterly forecasting and KPI reporting
83

Inside Sales Manager Resume Examples & Samples

  • Lead by example, Jacobs’ Beyond Zero program to promote an incident and injury free culture. Be proactive in ensuring the health and safety of bid team throughout
  • Support Sales Leads and Operations in key Opening Game activities, e.g. client, competitor and market research, development of documented core client strategies, and development of executive summaries and whitepapers
  • Actively work with sales and operations to develop and implement Middle Game action plans, e.g. develop win plans, executive summaries, conduct SWOT analysis, go/no-go and strategy reviews, and identify execution teams
  • Plan, organize and direct all elements of End Game, e.g. analyze client requests, develop response plans (proposal budgets, response team, compliance checklists, response outlines, schedule), initiate go/no-go meetings, conduct kick-off meetings, manage and work with team to develop response sections, refine executive summaries, conduct in-progress reviews, schedule pricing reviews, and ensure on-time delivery of response
  • Translate the win strategy into key themes and produce compelling sales documents utilizing benefits statements, graphics, and proofs
  • Work with Sales Lead and Capture Manager/Operations to develop proposal budget estimates and approvals, regularly monitor spending, and report any significant variances
  • Work with Capture Manager/Operations to develop innovative solutions, or leverage corporate network to identify existing capabilities that mitigate client challenges and create a distinctive competitive advantage
  • Education: Engineering or business/marketing degree required, MBA an asset
  • Experience: 10-15 years of relevant experience within the AEC (Architecture, Engineering, and Construction) Downstream and/or Chemical industry
  • Technical: Strong capability in Microsoft Office Suite; experience in Adobe Creative Suite an asset
  • Language: Strong written and verbal communication skills in English (Spanish a plus). Strong communication skills preferred
84

Inside Sales Manager Resume Examples & Samples

  • Be strategic and have a clear understanding of the sales process
  • Be focused, competitive, and driven to meet or exceed sales goals
  • Have a passion for coaching and motivating individuals to reach their sales goals
  • Possess strong communication and organizational skills
  • Be detail oriented and able to handle multiple priorities
  • Maintain a strong phone presence while displaying outstanding problem-solving skills with impeccable integrity
  • Have knowledge of K-12 curriculum and willingness to learn new products
  • Assist Inside Account Executives in building territory plans that focus on building new business opportunities
  • Monitor sales pipelines to ensure that opportunities are moving through the sales process to close. Assist District Account Executives in closing opportunities
  • Develop talent and selling skill competencies in individual reps. Create team building activities that motivates average performers to become high performers Provide guidance to internal processes and procedures
  • Be highly proficient with the use of CRM Systems to manage multiple prospects and sales opportunities and have the ability to use MS Office including Word, Excel, PowerPoint, Outlook proficiently
85

Inside Sales Manager Resume Examples & Samples

  • Supports the customer relationships, primarily through the F2F Sales reps
  • Maintains relationship to involved business partners
  • Supports cluster planning process (account planning, opportunity identification)
  • Full Profit and loss Responsibility of aligned departments
  • Responsibility for demand planning, outlook forecast planning and taking care of the reporting in appropriate tools
  • Responsibility for customer satisfaction, by fulfilling agreed SLAs and secure that the team is responsive
  • Deep knowledge of sales
  • Ensures employees understand how their work contributes to LENOVO's strategy, market success and your organization's goals
  • Leads by example, set clear performance standards, provide straightforward feedback in a respectful way, and actively manage low contributors
  • Recognizes outstanding contributions by employees and teams
  • Ensures a positive performance climate, listen to employees, address their issues and help employees succeed in LENOVO's matrix environment
  • Fosters teamwork and inclusion among all employees - across locations
  • Encourages employees to be innovative, and support ideas that should be implemented
  • Continuously develops the employees to build a strong team: set clear development plans and goals for every reportee
86

Senior Inside Sales Manager Resume Examples & Samples

  • Manage team of 5 Account Managers (Inside Sales) selling Maintenance & Support Renewals (Technical Support) to Nuance’s major partners and key customer accounts
  • Sell to Named Accounts from within top global companies and top industry partners giving a unique access to a set of top tier “name brand” customers
  • Responsible for a bookings quota based on the combined sales of each team member
  • Train, mentors, coach, and supervises inside sales Account Managers
  • Develop objectives & measures for each sales rep. Complete Annual Reviews and Personal Development Plans
  • Act as advisor to Account Managers to meet schedules and/or resolve sales / business problems
  • Conduct regular sales meetings to communicate / motivate Account Managers and ensure good working discipline leading to sales/ quota achievement
  • Develop a thorough understanding of account agreements, especially but not limited to licensing terms, M&S and Tech Support contract terms etc
  • Be able to act in a consulting capacity to customers, (both external and internal) by articulating key concepts from the agreement as needed
  • Work with team to prepare detailed account overviews for assigned accounts including license purchase history, historic M&S purchase history and projected M&S revenue trends
  • Forecasting, etc
  • The Account Manager will be responsible for quoting, pipeline management, deal progression, forecasting, contact management tools, use of Outlook, PowerPoint and Salesforce.com, and Excel
  • Use of excel to manage forecasting, identify trends and report out on results
  • Business Initiatives
  • Drive strategic revenue growth initiatives like “raise rates,” reduced discounting, and new contract terms for Channel Partners for terms like increased M&S Rates
  • Negotiate complex M&S pricing and terms to maximize M&S Renewals from both large and small accounts
  • Work closely with account Nuance field sales representatives on key negotiations and First Year M&S
  • Interface with Legal, Revenue Recognition, and Finance as it pertains to Maintenance & Support
  • Make recommendations to policies and establish procedures that affect immediate organization(s)
  • Identify and maintain key relationships within accounts
  • Develop cooperative and strategic relationships with Channel partners
  • Manage channel partner contract terms (in conjunction with the channel partner team) in the business areas that pertain to Maintenance & Support
  • Develop close working relationship with the field sales organization to strategize on closure of M&S transactions
87

Inside Sales Manager Resume Examples & Samples

  • Strong Analytical ability
  • Past leadership experience
  • Bachelor Degree preferred
88

Inside Sales Manager x Resume Examples & Samples

  • Drives revenue growth- creates and captures demand within their assigned accounts and sells the full spectrum of the CommScope portfolio – enterprise, wireless and solutions
  • Manage and develop relationship – establishes, manages effective business relationships and maps key stakeholders at both functional and management levels within the customer articulating the value that CommScope can deliver to increase client satisfaction
  • Execute Client Strategy - Responsible for implementing the account strategy to maximize new service opportunities while acting as the client advocate
  • Navigate Political Environment - Identifies, understands and leverages the political dynamics in the client organization and within CommScope to effectively achieve goals
  • Engage Client through Thought Leadership - Establishes position of business advisor by demonstrating thought leadership and strategic thinking
  • Bachelor’s Degree in a related curriculum with 0-2 years of experience or HND in a related curriculum with 1-2 years of
  • Native language speaker with fluency in written and spoken English and a f
89

Inside Sales Manager Resume Examples & Samples

  • Create Client Strategy - Develops and implements effective coverage of nominated accounts, creates and captures opportunities and drives profitable and sustainable growth
  • Document Value - Responsible for communicating and leveraging the value delivered toexpand the client relationship and increase the business growth opportunities
  • Represent the One Face of CommScope - Creates opportunities for selling unique, value-added solutions through the effective positioning of the CommScope portfolio. Learns from Sales Specialists to continuously improve their knowledge of the CommScope portfolio
  • Bachelor’s Degree in a related curriculum with 0-2 years of experience or HND in a related curriculum with 1-2 years of experience
  • Native language written/spoken - Dutch
90

Inside Sales Manager Resume Examples & Samples

  • Understands the company’s vision, mission, and strategy; understands business unit objectives and sets/accomplishes individual performance goals accordingly
  • Supports a branch that is average in terms of size and profitability among BlueLinx facilities
  • Directs sales representatives in identifying / prospecting new sales opportunities with new and existing customers. Responsible for managing sales representatives to improve profitability, product penetration and product mix with all customers
  • Ensures direct reports regularly plan and achieve individual / team objectives. Responsible for following up on a frequent basis to ensure direct reports’ activities align with objectives. Assigns work, provides direction, and gives feedback to direct reports
  • Conducts joint sales calls with sales representatives to identify opportunities and maintain / build customer relationships (including sales representative coaching / mentoring)
  • Recommends product or service enhancements and resolves issues to improve customer satisfaction and sales potential
  • Evaluates and implements appropriate new sales techniques to increase sales effectiveness / profitability. Assists in developing sales plans and budgets for achieving sales goals. Addresses non-performing accounts and products
91

Inside Sales Manager Resume Examples & Samples

  • Minimum 10 years software Inside or Field Sales experience with deal closure responsibilities
  • Minimum of 5 years in Sales management experience, preferably in the enterprise software space
  • Sales coaching
92

Inside Sales Manager Resume Examples & Samples

  • Meet all sales growth and operational targets
  • Assist in formulating and implementing Sales Plan and Comp Plan
  • Interview prospective talent. Primary driver of hiring decisions for the team
  • Build and Maintain Bowlers and A3’s
  • Provide Sales Coaching & Training
  • Collaborate with manager and Business Partner leaders to determine productivity metrics
  • Work with Business Partners to align and optimize strategy with the Field Sales Force
  • Network consistently to maintain an active pipeline of qualified recruits
  • Drive operational excellence through periodic internal and external benchmarking
  • Drive coverage model optimization and inside sales expansion in target / prioritized divisions
  • Minimum of 3 years of combined experience in Sales
  • CRM, Sales Training & Coaching Experience
93

Inside Sales Manager Resume Examples & Samples

  • Fosters a work environment where everyone is respected for their contribution
  • Coaches counsels and develops sales team through key performance measures (generic and brand sales sales revenue budgeted & annual goals active accounts gross profit) and in-process measures (such as completed calls total effort average talk time total talk time hours logged call monitors etc)
  • Provides input on development of a succession plan to ensure growth of team members
  • Assists in managing labor hours vacation, PTO, and personal time off to ensure schedule provides optimum sales coverage
  • Participates in sales meetings focused on improving sales revenue and gross profit and comparing YTD figures to budget
  • Participates in required sales training and meetings that will allow the Bellco Generics organization to continually maintain a consultative sales approach with all customers
  • Builds positive relationships with customers through learned sales skills and techniques. Communicate on process issues and report problems to sales director upon discovery (proactive)
  • Audits and analyzes call volumes and monthly sales numbers to ensure team is performing efficiently and meeting obligations
  • Demonstrates initiative in their own on-going professional development; includes keeping abreast of the industry and its changes through the use of industry information and company literature
  • Facilitates daily sales meetings as necessary
  • Resolves any customer issues that arise from their team’s accounts
  • In coordination with Director of Sales reassign accounts upon associate termination and ensure account compliance with new associate
  • Facilitates in employee warning and probation notices when misconduct occurs in the department. Document all meetings with employees to HR
  • Completes annual review for each associate and participates in discussions regarding merit increases and promotions
  • Conducts monthly meeting with each sales rep to review productivity and sales gain / loss reports
  • Ensures the sales reps are completing required monthly reports provided by management
  • Provides backup to the Director of Inside Sales in their absence
  • Generates and analyzes reports to identify customer buying trends and directs team on the proper business response
  • Analyzes pricing models for various customer segments
  • Has active involvement with Senior Management in developing pricing models to fit company models
  • Responsible for addressing profitability with respective sales team
  • Serves as cross department liaison (such as Credit)
  • Excellent interpersonal skills and relationship building skills to develop and maintain cooperative working relationships with both customers and other associates
  • Ability to lead dynamically and energize multidisciplinary work teams to learn and apply new skills and techniques to respond to business needs
  • Good understanding of specific business segment; industry knowledge
  • Self starter that works well independently
  • Strong interpersonal skills; ability to interact professionally with customers over the phone
  • Strong analytical and mathematical skills
  • Strong computer skills in order to operate effectively with company systems and programs
94

Inside Sales Manager Resume Examples & Samples

  • Coaching a team of Inside Sales Reps to execute our sales philosophy and work efficiently
  • Working with Sales Managers to help define strategies to maximize revenue in territories
  • Take part in cross-functional projects to improve internal work flows and customer experience
  • A bachelor's degree and 7 years of professional work experience is required. 2 years management experience is required
  • Experience mangaging through use of Salesforce CRM
  • Background in consultative selling approaches
  • History selling highly technical solutions
95

Inside Sales Manager Resume Examples & Samples

  • Hold all team members accountable
  • Utilize Salesforce.com to manage sales pipeline, monitor activity, and analyze reports
  • Create and deliver presentations to Senior Management
96

Inside Sales Manager Resume Examples & Samples

  • Manage day-to-day operations to ensure lead/opportunity distribution and sales processes, policies and procedures are maintained and continue to build efficiencies in driving business to the next level
  • Develop strong working relationships with sales, demand generation and field marketing organization to ensure consistent opportunity qualification and pipeline development
  • Work closely with Inside Sales and Field Sales management to understand strategies and objectives and to drive the implementation of the same
  • Work closely with Demand Marketing to drive demand programs that support key sales initiatives
  • Reporting team performance and sharing this reporting with Field Sales management to whom you align. Address concerns and revised reporting as necessary
  • Regular cadence of one-on-one meetings with Field Sales management to whom you align
  • Hiring of new team members and oversee the completion of successful on-boarding
  • Development of all ADMs (SDRs) in your charge to ensure they possess the sales skills and domain expertise to perform at a high level
  • Drive change management. Identify and eliminate blockers to change via planning, execution and the exertion of influence on the broader sales ecosystem
97

Inside Sales Manager Resume Examples & Samples

  • By providing leadership to the Inside Sales and Pricing team, the ISM coaches and manages staff in all areas of sales support related to Truck Financial Services. More specifically, the ISM will
  • Oversee the entire truck channel pricing process throughout retail origination as well as manage and lead all pricing related initiatives
  • Manage, lead and direct the Pricing Analyst team
  • Direct and participate in the development of pricing infrastructure and process change and development, including procedures as well as identification and implementation of required system enhancements
  • Interface with channel leadership and Finance to continually develop and maintain the overall pricing and rate concession policy
  • Assist in the development and build of monthly pricing matrices as well as facilitating pricing meetings with Sales Management, Finance and Capital Markets representatives as needed
  • Oversee, own and manage the Sales CRM system to include direction of internal usage as well as development of external usage requirements and protocol development and best practice sharing
  • Develop and oversee NATLG / DALCO growth and retention strategies for the truck channel, working closely with Wholesale Credit and Operations as well as Truck Sales Management and Business Development Manager
  • Manage, lead and direct NATLG / DALCO Business Development team to support and develop the overall NATLG sales approach including but not limited to attending strategic meetings, setting goals, developing programs, participating in trade shows and dealer / member travel
  • Manage, lead and direct the Inside Sales Specialist team to ensure appropriate activity is occurring to drive achievement of channel objectives including key dealer activity to drive increased finance volume, penetration, application pull-through and book-to-approve ratios
  • Oversee all administrative functions for Sales organization including pipeline management of potential sales, as well as key dealer activity as required by Sales Management
  • Ensure sales reporting processes and outputs are efficient and accurate in order to facilitate informed decision making on pricing and transaction decisions as well as to provide accurate monthly projections to Finance
  • Provides support and backup where needed to the VP Truck Financial Services, Regional Sales Managers and Business Development Manager as needed and on key projects
  • BA/BS in Marketing, Business Administration, Finance or related field
  • 10+ years sales and business development experience, preferably in financial services, transportation or heavy equipment
  • Previous leadership or supervisory experience
  • Exceptional finance and business acumen and experience
  • Strong understanding of sales, credit and operational aspects of the financial services industry and dealership environment
  • Proven experience including problem solving, research and analysis
  • Work experience measuring quality, efficiency and process improvement desired
  • Work experience and proficiency in working with a CRM system
  • Fluency in reading, writing and speaking English; additional languages a plus
  • Expert level with Microsoft Office; especially Excel
  • Direct experience working in a professional environment where sound business judgment, attention to detail, a fast pace and a flexible and adaptable approach are valued
  • Customer focus: Establishes and maintains effective relationships with customers and colleagues and gains their trust and respect
  • Delegation: Clearly and comfortably delegates both routine and important tasks and decisions and shares both responsibility and accountability while trusting people to perform. Inspires others to be action oriented and maintain motivation. Holds individuals accountable for results
  • Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments, holds frequent development discussions and is aware of each person's career goals. Works with performance issues in a consistent manner
  • Directing Others: Establishes clear direction and lays out work in a well-planned and organized manner. Maintains two-way dialogue with others on their work and results. Brings out the best in people. Inspires others and promotes team building
  • Managing Diversity: Manages all kinds and classes of people equitably and deals effectively with all races, nationalities, cultures, disabilities, ages and genders while supporting equal and fair treatment and opportunity for all
  • Fairness to Direct Reports: Acts fairly and has candid discussions without a hidden agenda, never gives preferential treatment
  • Informing: Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization and so that they can make accurate and timely decisions
  • Integrity and Trust: Is widely trusted and seen as a direct, truthful individual who keeps confidences and admits mistakes. Never misrepresents him/herself for personal gain
  • Learning on the fly: Learns quickly when facing new problems and is a relentless and versatile learner who is open to change and quickly grasps the essence and the underlying structure of anything
  • Perseverance: Pursues everything with energy, drive, and a need to finish and seldom gives up before finishing, especially in the face of resistance or setbacks
  • Priority Setting: Spends his/her time and the time of others on what's important and can quickly sense what will help or hinder accomplishing a goal. Creates focus for the team and eliminates roadblocks
  • Drive for Results: Can be counted on to exceed goals successfully and is constantly and consistently a top performer who steadfastly pushes self and others for results
  • Self-Development: Is personally committed to and actively works to continuously improve him/herself and understands that different situations and levels may call for different skills and approaches
98

Inside Sales Manager Resume Examples & Samples

  • Strong business acumen; contributes to standards around which others will operate
  • Establishes and influences operating policies including defining and communicating clear priorities
  • Independently determines approach to managing daily operations
  • Sets performance expectations including driving team members to develop relationships with procurement and IT directors to ensure sales and run rate activity
  • Selects, leads, counsels and motivates teams; Interprets and executes policies that directly affect work activities
  • Counsels and motivates team members on performance
  • Frequent contact with internal and external contacts at various leadership levels to obtain and allocate resources and complete specific phases of projects
  • Identifies business opportunities & assumes responsibility for sales objectives
99

Inside Sales Manager Resume Examples & Samples

  • Attract, hire, train and develop top inside sales talent for assigned customer base and ensure the inside sellers are demonstrating our value proposition to medium customers
  • Takes initiative to understand market conditions, their assigned customer segment, competition, environment and customer needs
  • Effectively leads in a changing environment and demonstrates strong agility
  • Experience cold calling and acquiring new customers
  • Exceptional communication skills with ability to lead sellers and positively influence Grainger customers
  • Accountability – Holds sellers and themselves accountable for high performance measurements, profitable revenue growth and consistent offer execution. Comfortable having tough and frequent performance conversations. Follow through on expectations is a must
  • Time Management – Organize and prioritize workload in order to provide maximum support to team members
  • Creative – Develop new ideas to support continuous improvement of the inside sales team
  • Communication – Flex style to effectively communicate to both sellers and leaders on business needs, resources, challenges, and successes
  • Change Leadership – Lead team through change management curve to full ownership within appropriate timeframes
100

Inside Sales Manager Resume Examples & Samples

  • Ensure that each team member understands the primary functions of Echo's software
  • Develop reps industry knowledge and overall sales strategy
  • Meet and exceed monthly GP and NBA goals
  • Lead weekly coaching meetings
  • Develop lead generation ideas and strategies with each member
  • Monitor sales pipelines to ensure proper lead management
  • Speak with top customers to improve customer retention
  • Assist reps in creating a career path
  • Discuss motivational methods and tactics that will motivate individual reps
  • Create organizational plans for each rep to ensure they are managing time efficiently
  • Attend weekly management meetings, prepared to discuss successes and concerns
  • Act as a liaison between reps and management, escalating any issues that arise
  • Manage the cycle of the teams shipments, from ordered to final
  • Ensure that customers are receiving client statements and invoices in a timely manner
  • Provide international quotes for sales reps
  • Complete side projects for members of upper management
  • 3-8 years’ experience in the Transportation/3PL industry
  • Experienced in various modes of Transportation (Truck Load, LTL, Small Parcel, Air/Ocean)
  • Strong understanding of industry terminology, methods and procedures
  • 1-2 years management experience preferred
  • Experience managing customer relationships
  • Strong leadership characteristics
  • Proven “take charge” performer who is successful at multi-tasking
  • Excellent oral and written communication skills and strong ability in personal interactions
  • Very organized and detail-oriented
  • Track record and history of meeting and exceeding sales goals
101

Inside Sales Manager Resume Examples & Samples

  • Implement sales plans to accomplish team revenue goals
  • Track and manage to a specific set of Sales metrics
  • Oversee forecasting activities of the team
  • Train, Develop, and Mentor a staff of sales professionals
  • Implement policies and procedures as requested by management
  • Deep knowledge of the marketplace and our competition
  • Meeting with key prospects, customers and partners onsite
  • Travel as needed
  • Proven ability to qualify and close opportunities over the phone
  • Highly organized, attention to detail
  • Sales numbers and metrics oriented
  • Advanced Experience and knowledge with Salesforce.com
  • Advanced Experience in Microsoft Excel
  • Ability to find and develop new, creative ways to build a sense of a team
102

Inside Sales Manager Resume Examples & Samples

  • Monitor and track Opportunity Pipeline to ensure accuracy in forecasting. Ensure Reps are diligently pursuing each opportunity and taking all necessary steps to close the business
  • Ensure the Reps are working with Direct sales, Pre Sales, Business Management, etc., to communicate and manage each opportunity
  • Provide coaching for Pipeline Reviews, Stalled Opportunities, Next Steps, etc
  • Provide training for new Reps on procedures and processes
  • Provide Guidance and input in development of Value Propositions
  • Monitor Campaign activity for Reps to ensure they have an adequate flow of leads for their product specialty
  • Monitor lead follow-up to ensure leads are actively being nurtured
  • Experience working in sales, lead generation, customer service environment
  • Qualified Applicants must be legally authorized for employment in the United States and will not require employer sponsored work authorization now or in the future
  • Experience with selling major software products is highly preferred
  • LI-TNR
103

Inside Sales Manager Resume Examples & Samples

  • Create, train and build inside sales team for Tesla North America
  • Design/adapt insides sale team operational procedures in North America, set metrics and manage on-going performance
  • Work cross team between field and showroom sales to ensure coordination and alignment to deliver superior customer
  • Work on the continuous improvement of processes and procedures related with the purchase of a Tesla
104

AVP, Inside Sales Manager Resume Examples & Samples

  • Consistently motivate the Inside Sales team by providing daily guidance, coaching, and training to excel on goals and targets
  • Establish key metrics for Inside Sales in order to monitor, motivate, and drive performance
  • Monitor, document, and prepare weekly, monthly, and yearly analysis reports for senior management, while providing insights on sales trends, issues, and progress
  • Work with Marketing to leverage and optimize the use of Salesforce.com to capture accurate data and provide a strong user experience for team members. This may include data cleanup and integrity related to serviced accounts
  • Drives adoption and adherence to company’s established sales process
  • Actively engage in development of product knowledge for self and associated teams. Understand the competitive landscape and industry information
  • Communicate internally on competitive information, customer activities, plans and service issues
  • Manages departmental operational metrics, performance measurements, and resource plans. Reviews analysis of sales activities and forecast data to determine progress toward goals and objectives
  • Work with Human Resources to develop compensation and incentive plans to motivate team on a regular basis and reward success
  • Develop and manage the documentation and training materials related to all of the Inside Sales processes and procedures including new hire training, job aids and tools (including scripts, product information, and technology guides)
  • Set the tone and drive a culture of performance, teamwork and fun
  • Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one’s duties
  • Previous experience with leasing and finance
  • 5-7 years of Inside Sales management experience preferably in a high volume inbound and outbound environment focused on the small business market
  • Passion for diving into the details and providing crisp concise analysis on trends and performance
  • Expertise in Inside Sales metrics & team performance measurement
  • PC skills including Word, Excel, Power Point and experience with Salesforce.com and associated outputs/ reporting
105

Inside Sales Manager Resume Examples & Samples

  • A minimum of 5 years of proposal development experience within the A/E/C industry or applicable experience
  • Bachelor’s degree with relevant major such as Business, Marketing, Communications, Architecture or Engineering required
  • Excellent communication skills (both verbal and written), organization, time management skills, and the ability to work in a fast-paced, deadline driven environment
  • In-depth proficiency with MS Office Suite, particularly Word, PowerPoint, and Excel required. Proficiency with Adobe Creative Suite, particularly InDesign, preferred
  • Must also be willing and able to travel domestically, work nights, and weekends, as required
106

Inside Sales Manager Resume Examples & Samples

  • Plans and implements growth plans for new software sales working in conjunction with the goals of the sales organization within the business unit
  • Works closely with marketing to create initiatives specifically targeted towards the territory
  • Responsible for conceptualising and executing lead gen initiatives
  • Builds relationships with SAS partners to increase coverage and capacity
  • Works closely with pre sales resources to undertake customer visits if necessary
  • Responsible for achievement of new software sales
  • May be assigned an individual sales territory and supervises inside sales support staff
  • Acts as a point of contact for customers who wish to escalate solution or service delivery issues
  • Manages activities of training services sales department staff; provides leadership and direction on sales mission and account management practices; establishes and communicates departmental goals; facilitates individual goals and objectives
  • Sets and reviews performance and sales goals for inside sales staff
  • Assists inside sales representatives to meet goals in day-to-day performance, sales, and increased product knowledge
  • Handles management responsibilities including hiring, training, delegating work assignments, reviewing performance, and giving feedback
  • Interprets sales policies, advises representatives and sales assistants in the handling of sales and policy issues, and emphasizes the requirement for use of divisionally-adopted sales methodologies
  • Determines equitable sales assignments and sets targets appropriately with input from field sales management where needed
  • Manages training services sales efforts, such as defining territory account management and forecasting revenue expectations
  • Works with other department managers to develop solution sales of training products and services
  • Provides support and direction to account representatives in developing sales methods and business plans for sales of training products and services
  • Conducts inside sales team meetings
  • Performs other duties, as assigned
  • Demonstrated understanding of strategic sales techniques and principles specifically in the hardware and software industry
  • Strong skills in the following areas: problem solving, interpersonal interactions, team building, leadership, strategic and conceptual sales, communication, and detail orientation
107

Inside Sales Manager Resume Examples & Samples

  • Work closely with finance to determine quarterly quotas and accurately outlook sales performance
  • Analyze and report out weekly on performance
  • Manage day to day operations of a sales team of 5-10 direct reports
  • Maintain specific SLA for customer responses with a high level of customer satisfaction
  • Responsible for all hiring and staffing needs, including maintaining an active bench for recruiting purposes
  • Drive awareness and understanding of program within key relationship segments to increase engagement and collaboration
  • Maintain appropriate business and pricing controls for the business
  • Identify and act on trends and opportunities as they develop in the marketplace
  • Collaborates with cross-functional team to develop, plan and implement new business development initiatives
108

Inside Sales Manager Resume Examples & Samples

  • Supervise Inside Sales Representatives/Team Leads and administrative support staff
  • Direct and control the activities of the inside sales department to ensure departmental effectiveness in providing “Best In Class” service to SAE customers to include timely and accurate order entry. Responsible for maintaining and improving internal business processes. This may include establishing and maintaining direct customer contact when appropriate
  • Maintain and monitor quality assurance procedures (ISO) as they apply to business processes, e.g. customer satisfaction, quoting, order entry, contract management and pricing
  • Manage standard work for the inside sales group
  • Work with the information technology department to integrate customer information requirements
  • Assist with planning, coordinating and participation in customer visits to the plant
  • Monitor department personnel need to include succession planning
  • Establish and manage departmental budget and control costs within the budgets
  • Monitor employee performance objectives. Recommend training or coaching where applicable
  • Ensure customer sales are consistent with sales plans
  • Provide short-term market intelligence for production planning and scheduling
  • Work to overcome or resolve customer objections or complaints
  • Be knowledgeable and up-to-date on all changes and developments related to sales
  • Inform management of any sales activity impacting the business
  • Timely preparation of required reports
  • Work closely with the Director of Marketing on departmental goals and personal goals
  • Collaborate with the Director of Marketing on the annual Marketing Plan
  • Self-Awareness
  • Supportive
  • Leveraging team strengths
  • Genuine – Clarity of personal values
  • Empowering
  • Confident
  • Compassion
  • Celebrate team Successes
  • Respect
  • Passion
  • Focus
  • Capacity to understand Kaiser Aluminum’s organization, the market in which it competes, the value drivers and key performance metrics in the business
  • Well-developed interpersonal and business partnering skills, with the ability to quickly adapt to, be accepted by, and interrelate with the organization at all levels
  • Willing to work the time it takes to get the job done
  • Minimum of 5 years in Sales or Marketing
  • Minimum 3 years related experience in supervision
  • Knowledge of marketing principles and sales techniques
  • Knowledge of order processing, production control processes, and financial forecasting
  • Proven ability to lead team
  • Proven ability to manage multiple tasks simultaneously
  • Strong PC skills, including Windows, Word, Excel
  • Previous customer service experience with industrial products preferred
  • A basic understanding of metals and the metal rolling processing is preferred
  • Desire, skills, and ability to move up to a commercial Director’s role
109

Inside Sales Manager Resume Examples & Samples

  • Participate in the daily and strategic management of the assigned Cross Functional Team (CFT) including: communications with the AP; working with MD and Associate Director of Marketing (ADM); formulation and delivery of Steering Committee reports
  • Optimize work flow through efficient utilization of Recruitment Services staff
  • Analyze reports related to the day-to-day operations and overall productivity of the team to forecast and drive performance
  • Serve as subject matter expert relating to the recruitment function including the tools and technology used for our daily jobs
  • Stay abreast of new trends in the marketplace that impacts the business and specific program teams
  • Provide direction to staff utilizing the phone system to monitor performance and provide timely feedback/coaching on the quality and accuracy of verbal communications
  • Provide direction to audit database records. Provide direction on timely feedback/coaching on adherence to lead management guidelines, quality and accuracy of email communications
  • Facilitate one-on-one meetings with each team member to discuss topics relevant to their performance, individual coaching and developmental needs, prioritization of workload, and personnel issues
  • Maintain progressive discipline system to enforce performance standards, and company and departmental policies
  • Assist program teams in forecasting their current term enrollments
  • Participate in cross functional meeting rhythms to understand issues and help develop solutions to maximize team performance
  • Analyze performance weaknesses at the program/AA level. Develop and implement processes to attack the weakness
  • Make staffing recommendations that optimize productivity to Recruitment Services Director and Managing Director
  • Conduct interviews and make staffing decisions for the team
  • Conduct annual performance reviews for each team member
  • Lead and motivate staff to exceed new student goals while maintaining service standards
  • Minimize annual attrition
  • Participate in the budgeting process for each fiscal year. This includes forecasting staffing needs, turnover, operating and other expenses for the recruitment team within your area of responsibility
  • Participate in developing the strategic growth plan for Recruitment Services including job descriptions and compensation plans for any new positions or positions that need to be modified to support current business needs
  • Deliver content elements of training programs for new hire and developmental training as needed
  • 4-year degree from an accredited institution, OR appropriate combination of educational and significant experience
  • Minimum of 3 years’ experience leading an inside sales team performing in a high-relationship consultative sales process
  • Minimum 2 years inside sales experience in an outbound calling role
  • General knowledge of the higher education industry
  • Proficient in MS Office, including Word, Excel, PowerPoint and Outlook
  • Sales skills in a team environment
  • Sales management and human relations skills
  • Able to drive performance through the creation of a productive and fun work environment
  • Basic knowledge of departmental budgeting
  • Highly motivational, energetic personality
  • Collaborative; builds relationships with others
  • Ability to work evenings until 9:00 PM (if needed)
110

Inside Sales Manager Resume Examples & Samples

  • Lead the Inside Sales function
  • Direct Inside Sales team in identifying / prospecting new sales opportunities with new and existing customers to maintain and grow sales
  • Exercise discretion and independent judgment with respect to specific selling activities. These include, but are not limited to, identifying solutions to be offered for specific applications and markets and competitive pricing of products
  • Responsible for directing the team on improving profitability, product penetration and product mix with all customers
  • Work both directly and cooperatively with channel partners to close business based on customer's purchasing requirements
  • As an individual and sales team member, contributes to the company's planning of both
  • Ability to build relationships with internal and external partners
  • Solid systems and data management skills
  • Experience with LSS problem solving methodologies
  • Excellent organization skills and detail orientation
  • Demonstrated creativity, with the ability to influence others
  • Ability to quickly learn performance characteristics and applications lending themselves to tiered product lines
  • Ability to operate independently and make good decisions based on available data and input
  • Ability to work strategically, aligning tactics with longer term objectives
  • Capable of working both independently and as part of a team
  • Demonstrated creativity, with the ability to influence other
  • 5+ years of sales experience with a track record of growth
  • 2+ years supervisory experience motivating an inside sales team
  • Knowledge of product pricing, purchasing, account management, business development, customer service and support
  • Financial acumen, strong analytical skills, planning, negotiation, decision-making, innovation, change management, persuasiveness and strong interpersonal skills
  • Teamwork, ability to function well at different levels in a team environment
  • Territory management and target marketing skills
  • Ability to manage multiple priorities, sense of urgency, innovative, problem solving
  • Customer focused, consultative and relationship selling skills
  • Proficiency using Microsoft Office Software and relevant sales systems technology
  • LI-BF1
111

Inside Sales Manager Resume Examples & Samples

  • Scale and lead a mid-sized BDR team who are responsible for lead generation and qualification
  • Develop and implement a business model that will successfully result in maintaining a 4x pipeline across the geographies
  • Create and provide departmental metrics that can be shared with the sales leadership team
  • Provide mentorship and training to new and existing BDR’s that include ability to effectively market and sell to executive management within prospect accounts as well as set appointments with key decision makers
  • Work closely with the sales and sales engineering team to accelerate sales cycle, extend reach into target accounts and refine the lead development process
  • Bachelor’s Degree and at least 7 years of successful sales experience with increasing levels of responsibility in an inside sales or market development position within the enterprise software space
  • 3-5 years of leading inside sales or lead generation/market development teams that are both centralized and geographically dispersed
  • Experience creating and implementing a successful lead generation sales model that is repeatable, scalable and measurable
  • Competitive nature – sales DNA is a must
  • Start-up experience strongly preferred
  • Ability to effectively communicate with leadership internally across various departments
  • Familiarity with software sales and mobility/MADP landscape a strong plus
  • Experience with Salesforce and RainKing
  • Successful track record of growing and leading sales teams
112

Inside Sales Manager Resume Examples & Samples

  • Implement sales objectives and market strategies that support the Division's as well as the Corporation's financial and operational objectives
  • Provide sales leadership and skills coaching to inside sales staff to ensure achievement of specified business goals
  • Measure and manage staff, develop objectives and manage performance as a continuous cycle
  • Assist with the negotiation of formal customer contracts and pricing agreements
  • Track departmental metrics to measure customer satisfaction relative to the sales process
  • Conduct weekly, monthly, quarterly and yearly business reviews with inside sales team and collaborate efforts with the region’s outside sales team and Regional Business Developers
  • Work in a team environment to develop and enhance sales efforts in targeted National Accounts
  • Develop and maintain excellent customer relationships
  • Manage decisions regarding resolution of customer disputes
  • Complete special projects as assigned by Sales Director
  • 3 - 5 years inside sales management experience required to include previous sales or technical experience as an individual contributor
  • Knowledge of the test and measurement industry
  • Proven leadership and experience with inside sales management, strategy development and implementation within a highly dynamic fast paced environment
  • Demonstrated success providing superior customer service to each client
  • Proven planning, problem-solving and negotiation skills
  • Excellent analytical, and financial skills
  • This position starts at 10 or 11 am each day, Monday through Friday and works until 7 or 8pm each day to support the western sales region
  • Located near DFW Airport and Grapevine, TX
113

Inside Sales Manager Resume Examples & Samples

  • Leverage effective phone selling skills and employee development combined with outbound oriented metrics/data to lead an effective inside sales team
  • Motivate, manage and monitor a team of inside sales representatives to meet and exceed performance and revenue goals. Provide frequent feedback regarding performance and determine training needs
  • Coach, mentor, motivate – provide on-going feedback and support to improve performance
  • Train new and existing inside sales representatives to increase sales productivity
  • Hold sales representatives accountable to established revenue goals
  • Conduct performance evaluations in a consistent, fair and objective manner to encourage continuous improvement
  • Resolve individual and group performance issues in a timely manner to motivate and foster teamwork
  • Drive key performance metrics to achieve company revenue goals
  • Coordinate metrics and review with Quality Assurance and Workforce Management
  • Demonstrate and model strong selling techniques and service expectations
  • Recruit, interview, select and hire inside sales representatives
  • SAP
  • Descartes and other sales and revenue tracking tools and databases
  • For external candidates, minimum requirement is 2 years of sales management experience with a minimum of 3 direct reports
  • For internal candidates, minimum requirement is 2 years of outbound sales experience with Mobile Mini
  • Experience with coaching and employee assessment preferred
  • Salesforce.com proficiency preferred
114

Inside Sales Manager Resume Examples & Samples

  • Contact new Sales Leads to determine if opportunity fits within company strategy
  • Work closely with other teams, channeling information to the appropriate groups
  • Maintain customer data within CRM (Salesforce)
  • Gather, analyze, and evaluate data on sales performance metrics, including trends for products
  • Assist sales teams with operational tasks, such as data analysis, policy execution, and negotiation with managers
  • Provide ad hoc analyses to understand quotas and/or sales performance and competitor impact
  • Experience with Salesforce or other CRM platform
  • Proficiency with MS Excel and Access
  • Ability to communicate clearly with customers via phone or email
  • Demonstrated leadership, communication and problem solving skills
  • Ability to work effectively in an office-based environment
  • Four year college degree from an accredited institution or equivalent related experience
  • Minimum two years sales or sales management experience in a business to business sales environment
115

Inside Sales Manager Resume Examples & Samples

  • Manage and motivate Inside Sales Team members to ensure results
  • Develop employee goals and manage performance
  • Forecast annual and quarterly sales quotas for the management team
  • Implement a quarterly action plan identifying sales objectives, opportunities, key existing and target customers, and key campaigns to be initiated
  • Develop and maintain a sales opportunities pipeline, driving revenue and capturing the annual top line growth target
116

Inside Sales Manager Resume Examples & Samples

  • Lead, manage and direct the Inside Sales Representatives and all customer service activities
  • Develop, implement and update process improvements and procedures related to servicing our customers and supporting the sales staff
  • Create and maintain daily, weekly and monthly reporting requirements for Sales department and the company
  • Analyze customer expectations and use them to set organization-wide service standards and KPIs to measure that the standards are being met
  • Responsible for supervision of order entry, answering Inside Sales phones, data entry in CRM and performing all Customer Service activities as necessary
  • Oversee Customer Service Calling initiative to call current customers, expand product lines, contact dormant customers and gather market information in order to facilitate revenue generation
  • Liaison between Sales, Manufacturing/Scheduling, Quality and other departments to ensure customer needs are met
  • Manage product samples to be sent to customers as requested by Sales. Update CRM with appropriate activities related to sample requests, such as follow ups, opportunities, to-do completion, letter completion, etc
  • Responsible for Trade Show lead import into CRM
  • Manage Customer Service efforts to resolve customer issues in a timely and effective manner. Ensure effective procedures are in place to resolve customer issues
  • Comply with Nordson Global Compliance Policy – screen each international customer (export) against the Denied Trade Screening list. Update the ERP system with the approval
  • Assist Quality department in any recall or notification processes
  • Participate in training requirements to meet company and ISO standards
  • Gain knowledge of all products and services. Keep current with all changes through continuing education
  • Participate in the hiring process and the training/development process within the department
  • Assist department co-workers to improve their skills and knowledge through day to day coaching and mentoring
  • Bachelor’s degree and 5-8 years customer service experience required
  • 3 years managing/leading a team required
  • Excellent verbal and written communication skills and organizational skills
  • Strong leadership skills and the ability to take initiative
  • Advanced working knowledge of Microsoft Word, Excel and order data entry
  • Ability to multi-task and handle numerous assignments simultaneously
117

Inside Sales Manager Resume Examples & Samples

  • As a Sales Manager, you will be responsible for
  • Completed University or College Degree (Business focus preferred)
  • Minimum 2 years' experience managing 12-15+ employees in a call center environment and working in the IT Sales Industry
  • Ability to work in a structured environment, managing, reporting, forecasting, call coaching
  • Minimum 2 years sales experience required with a reseller, vendor or distributor
  • Strong leadership and team-building skills
118

Inside Sales Manager Resume Examples & Samples

  • Bachelor’s Degree (BA/BS)
  • 10+ years of relevant commercial experience or equivalent combination of education and work experience
  • Demonstrated record of motivational team leadership and of managing teams through change
  • Process analysis and problem solving skills
  • Fluency in German and English (verbal and written)
  • MS Office and CRM (Salesforece.com) knowledge
119

National Inside Sales Manager Resume Examples & Samples

  • Minimum of five (5) years of sales management experience
  • National or Regional Sales Manager Experience preferred
  • Marketing Management Experience preferred
  • Analytical and Coaching Skills are desired
120

Upstream / Midstream Inside Sales Manager Resume Examples & Samples

  • Education: Engineering degree required, MBA preferred
  • Experience: 10-15 years of relevant experience within the Upstream and/or Midstream Industry
  • EPC experience required
121

Inside Sales Manager Resume Examples & Samples

  • Coach and develop Inside Sales team members using effective call reviews, sit-ins and other training techniques
  • Manage team of 10-12 including: directing, motivating, performance appraisals, promotions, salary recommendations and discipline/terminations
  • Set up, analyze and monitor sales territories for the achievement of sales goals, gross profit, and performance standards
  • Resolve complex customer issues by determining resources and collaborating with appropriate departments
122

Inside Sales Manager Resume Examples & Samples

  • Strong knowledge and experience in lead handling and processes for conversion to, and successful closing of sales opportunities
  • Technical understanding of back up and recovery avallability of virtualized and physical data center environments
  • Effective sales techniques utilizing phone, chat and email communicaton platforms
  • A coaches mentaility for motivating individuals to maximize their performance
  • Enthusiastic energy for creating a high performing competitive team environment
  • At least 3 years of experience managing high growth inside sales teams
123

Inside Sales Manager Resume Examples & Samples

  • Previous and demonstrated achievement in sales management role,
  • Program and Project Management experience,
  • Strong self-initiative to create and deliver business value that tightly aligns to the strategic direction and leadership guidance of the organization,
  • Executive presence and maturity to represent and engage with key leaders across the company in a compelling and influential manner,
  • A strong desire for continuous learning and self- development,
  • Excellent written, presentation and verbal communication skills, and
  • Advance proficiency with Microsoft Office applications and Salesforce
124

Inside Sales Manager Resume Examples & Samples

  • Metrics: In addition to revenue and pipeline measurement, each manager will track daily, weekly and monthly activity metrics on their teams to ensure the team is spending their time on the highest value add actions at all times. They will understand our urgency and execution for success every 90 days. Key area of success for the mobility portfolio is 1) generating meaningful conversations with partner sellers and end customers 2) hosting end customer facing demos 3) converting demos of the product to quotes or trials of the solution 4) converting the quotes and trials to closed won business
  • Motivation: The Inside Partner Specialist Team is fast-paced and success driven – the management team is responsible for creating a positive, up-beat environment that cultivates energy, ultimately creates a fun place to work hard, and supports career advancement through positive coaching. The ideal candidate has a proven track record of success in accelerating sales results, driving change, and leading with passion within an Inside Sales and Partner organization. This is a proven leader who has poise, dedication, thoughtfulness, and a true care for individuals and VMW
  • Build and manage a team of direct quota carrying inside sales people
125

Inside Sales Manager Resume Examples & Samples

  • Responsible for hiring individuals who will excel in an environment which includes on the job training, ownership and accountability for a sales territory, and an expectation that those individuals will enthusiastically accept diverse and random assignments which are designed to benefit the entire organization, both short and long term
  • Provide a broad view of the organization in order to properly train the team, as well as offer the various types of support that may be needed with little notice from either commercial or operational teams
  • Support full Practical Process Improvement (PPI) training and adoption of PPI principles for all inside sales representatives as a standard for problem solving and also as an element of on the job training
  • Provide leadership and management direction that enable the inside sales organization to execute the tactical sales plan
  • Manage inside sales representative training to include: selling skills, territory management, Thermo Fisher products and processes, pricing, competition and account management
  • Provide administrative oversight, written performance reviews and a development plan for each employee, including written performance goals and quarterly reviews with each direct report
  • Provide updates on sales activities and submits pipeline and forecast reports via CRM in an accurate and timely manner
  • Provide support for CRM training and coordinate with divisional CRM contacts to maintain the database, design reports and enhance the system, working with guidance from the Sr. Manager, Sales Operations and Training
  • Play a key role in meeting the expectation that all commercial associates use CRM to document sales opportunities/activity and to create a database of information that is relevant and available to the entire organization
  • Provide oversight of the US Sales intranet page in iConnect
  • Assist with coordination of product and sales training efforts for all members of the sales team, including onboarding of new field and inside sales representatives, development of new representative training classes, and launches of new platforms or updates (CAPs, CRM, etc), working with guidance from the Sr. Manager, Sales Operations
  • Bachelors Degree in business, marketing or science required
  • Field sales experience strongly preferred
  • 3-7 years of management, leadership or equivalent sales experience
  • Proven track record of success
  • Works independently and in a self directed manner, with great flexibility and creativity
  • Ability to influence peers and others within the commercial organization without a direct reporting relationship
  • Interest and demonstrated ability to train both one on one and in a group setting
  • Strong analytical skills and knowledge of Windows 2000 and Microsoft Office Suite
  • Ability to take on diverse assignments with short notice
126

Inside Sales Manager Resume Examples & Samples

  • College degree, BS preferred
  • Minimum or 3 to 5 years managing inside sales team or field sales team preferably in the petrochemical industry, plus
  • Minimum of 5 years B2B sales experience, preferably in the petrochemical industry
  • Extensive proven track record in telephone sales/customer care
  • Ability to learn and utilize Sales Force Automation systems
127

Private Camping Inside Sales Manager Resume Examples & Samples

  • Create and execute goals for your team based on business needs
  • Guide sales team through contract negotiation and closing new business
  • Develop individualized action plans based on accounts and territory
  • Act as a liaison between Account Management Team and Project Management Team
128

Inside Sales Manager Resume Examples & Samples

  • Respond to incoming office sales calls
  • Focused on developing new business as well as retaining and developing with existing customers
  • Lead the team’s daily operational activities
  • Develop and maintain strong relationships by helping customers meet their needs while growing sales and gross profit
  • Liaison with production for streamlining on-time delivery information to clients
  • Responsible for the accountability and professional development of each team member, driving customer service, proactive creation of new business by your team
  • Required to use all available analytical tools and reports to maximize the potential of each team member and the team as a whole to better serve Watts customers and grow sales
  • Degree in related major (i.e. Chemistry or Business)
  • Five years of Instrumentation sales or experience in technical/chemical sales
  • Ability to work at a fast-pace and learn products, systems, and sale processes
  • Ability to manage and develop team
  • Walk, talk, and/or hear
  • Stand, sit, and use hands to finger, handle, or feel
  • Lift and/or move up to 10 pounds
  • Close vision
  • Color vision, peripheral vision
  • Ability to adjust focus
  • May occasionally be required to perform job duties outside the typical office setting
129

Inside Sales Manager Resume Examples & Samples

  • BA/BS in Engineering, Business or related field
  • Minimum 8 years’ experience in sales, engineering or customer service
  • Strong analytical, project management, problem-solving, verbal/written communication, leadership and multi-tasking skills
  • Fluent in Microsoft Word, Excel, and PowerPoint
  • Self-motivated and able to work independently as well as part of a team in a fast-paced environment with multiple projects, tight deadlines and changing priorities and show constant entrepreneurial initiative
130

Inside Sales Manager Resume Examples & Samples

  • Work with existing accounts to grow revenue and market share in regional and national markets
  • Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for sales objectives
  • Work customers to anticipate and interpret customer needs and business challenges
  • Must schedule and attend meetings, calls and work on day to day tasks with highly effective time management skills
  • Create and foster new business partnerships with local and national clientele
  • Apply expertise to improve effectiveness and provide guidance to associates and colleagues
  • Have strong time management skills and the ability to work well under pressure
  • Ability to communicate effectively with all levels of management and sell key company services based on current corporate objectives
  • Highly motivated sales professional with an entrepreneurial spirit
  • Must be willing to travel occasionally (less than 25% of the time)
  • Must have the ability to work in a fast paced environment
  • General computer skills - Microsoft Office, Outlook, Excel and AS400
131

APJ Contact Center Inside Sales Manager Resume Examples & Samples

  • Manage area(s), customer(s), or team(s) of HP employees with well-defined, limited scope, including directing daily work activities/priorities, people recruitment and development, cost management, and direction-setting within the area of responsibility
  • Advise management and peers on matters of importance to area(s) of responsibility. Propose/influence direction-setting
  • May hold Master's or advanced degree in related field. Typically 8+ years of relevant experience
  • Typical skills include
  • Workforce management/development
  • (developing) Leadership
  • (developing) Influencing Others
  • Business Analysis and Planning
  • General Financial Management/Cost Management
  • In-depth understanding of technology in direct responsibility
  • (developing) Knowledge of industry and market trends
132

Inside Sales Manager Resume Examples & Samples

  • Supports all tactical management functions
  • Familiarity with remote access software
  • Windows/Help Desk support experience
  • Knowledge of DNS, Routing, Internet security concepts, OSX, Windows 7/Vista/XP/2000, or Microsoft certification(s) a plus
  • Knowledge of mobile platforms (Windows Mobile, iPhone, Blackberry, Android, Symbian) a plus
133

Inside Sales Manager Resume Examples & Samples

  • Manage 8-10 sales representatives
  • Development of sales team which includes recruiting, hiring and training new reps on the Kronos Sales process
  • Develop and execute a territory plan to maximize revenue
  • Generate and achieve monthly/quarterly forecasts
  • Manage escalation, conduct weekly progress meetings with sales team
  • Evaluate rep performance to motivate and enhance effectiveness
  • Strong leadership skills and at least 3 years sales management experience, ideally in the high tech, software or hardware industry
  • Bachelor’s degree in Business, Marketing or Management preferred, or equivalent working experience
  • 5-7 years with proven experience selling SaaS software/hardware solutions at the C level
134

Inside Sales Manager Resume Examples & Samples

  • Support field sales and management teams by leveraging Inside Sales and sales operations resources at Tesla headquarters
  • Suggest and support the implementation of new improvements to Inside Sales workflow, daily, weekly, and monthly reporting, and CRM system
  • Support the team by ensuring all necessary training materials and tools are readily available
  • Provide evaluation, identify areas of improvement, and distribute active feedback to team to ensure a consistent output for your region
  • Act as an escalation point for customers with a variety of difficult customer service concerns
  • Evaluate marketing activities based on a combination of anecdotal and qualitative evidence
135

Inside Sales Manager Resume Examples & Samples

  • Keep up-to-date knowledge of the industry, and prepare activity reports as requested
  • Work with CAM team to create channel programs including end user promotion program, channel promotion and eDM campaign and call blitz
  • Responsible for CC VIP renewal & upsell, manage and execute customer lifecycle management (CLM) program
  • Manage Inside Sales team to achieve business goal
  • Support channel account sales, mid-market sales and channel partner activity, such as: design eDM content, organize online/onsite event, invite customers, analysis customer survey, and pass qualified opportunity to sales
  • Profile mid-market accounts and provide report to mid-market sales teams, including company size, key contacts, branch office, structure, revenue performance, etc
  • Qualify and follow up sales leads generated through marketing events and programs, track MQL , then refer to sales, generate revenue
  • Process Inbound customers to website or other company resources for information
136

Inside Sales Manager Resume Examples & Samples

  • This is a unique role in that the incumbent must have a good working knowledge of Channel structures and routes to market to enable the clear identification and implementation of sales strategies that will capitalize on opportunities with Partners and end user customers
  • The Incumbent should be able to navigate a hybrid sales channel, and articulate the benefits of utlising this approach to the market
  • A strong attention to presentation quality (digital & printed), timeliness, and market awareness to build Eaton RFQ returns to be market leading
  • Ability to use BidMan (tender packages), PowerPoint (digital tender packages), other Office s/w (general productivity)
  • Experienced in CRM usage and development and use to develop and expand sales
  • Proven experience in team management and sales support processes
  • In depth knowledge of computerized order management processes, SAP, and /or ORACLE, BPCS, CRM or similar experiences
  • Demonstrated managerial skills
137

Inside Sales Manager Resume Examples & Samples

  • O Manage a professional sales team in a designated territory
  • College diploma or university degree
  • 1+ years proven sales management experience
  • Strong negotiation and motivational skills
  • Proficiency in Microsoft Outlook, Word, Excel, PowerPoint
138

Inside Sales Manager Resume Examples & Samples

  • Sales development of a defined book of business via telephone selling
  • Market, channel, and sales planning to include justification for distributor line conversions to ORS Nasco
  • Marketing, advertising, and promotional planning with distributors to leverage ORS Nasco marketing materials and at times inclusion of ORS Nasco products within our distributors' existing marketing tools (i.e. catalog and web placement)
  • Develop effective and constructive solutions to challenges and obstacles in sales activity both internally and externally
  • Formulation of a business plan within the given scope of responsibility as it relates to the assigned book of business
  • Provide appropriate communication, monitoring and reporting, acting as the liaison/advocate between the distributor and ORS Nasco
  • Liaise with other functional areas within ORS Nasco so as to understand all necessary aspects of our organizational capabilities
  • Work to ensure that other functional areas are fully informed of assigned accounts needs and opportunities
  • Monitor, measure, and report relevant sales and margin results for the assigned channels with EBIT reporting to be included
  • Maintain administrative and relevant planning systems to ensure work place effectiveness
  • Successful selling and customer care experience via telephone
  • Self-driven, results oriented, and possess a positive outlook with clear focus of sales and profitability
  • Strong communicator via telephone who is able to understand business dynamics from others point of view and be able to balance those elements while advocating sales of ORS Nasco products and convert lines in keeping with our Value of Wholesale proposition
  • Natural forward planner who critically assesses his or her own performance in the context of the successes or challenges of their distributor customers/
  • Ability to get along with others and be a team player
  • Must have and maintain technological ability in all appropriate and relevant computing software and internal systems such as ISIS and the NxTrend, as well as Microsoft Office suite of products
  • Bachelor's Degree, Business or Marketing
  • 2 years inside sales experience
139

Inside Sales Manager Resume Examples & Samples

  • 8 years sales experience in a b2b environment
  • CRM and ERP experience
  • Goldmine, JDE, and Hummingbird experience a plus
140

Inside Sales Manager Resume Examples & Samples

  • Provides direction to the sales and support staff to ensure that revenue, gross margin and OPEX goals in assigned area of responsibility are attained
  • Set realistic revenue projections for executive management
  • Ensure accurate and timely sales forecasting and financial reporting
  • Manages internal sales processes
  • Define territory assignments and quota responsibility
  • Participates with the sales representatives in the development of new customers, as well as, retention of existing customers
  • Oversees contractual proposal preparation and contract negotiations
  • Drives sales programs for new business and greater market penetration
  • Provide feedback to senior management as it relates to sales/marketing strategies, product changes, etc
  • Work with cross functional teams to develop repeatable go to market solutions
  • Develop strong ISV partner program
  • Migrate inside sales from an inbound to outbound focus
  • May also manage sales support functions
  • Communicate corporate direction and objectives to staff
  • Define staffing levels and identify talented candidates for potential hire
  • Manage performance through setting objectives, providing performance feedback/coaching and evaluation
  • Motivate employees to over-achieve and correct performance problems
  • Develop staff skills and abilities to meet business needs
  • Actively support company programs and ensure adherence to company rules and procedures
  • Administer compensation actions within company guidelines
  • Typically reports to Sales Director and will have individual contributor level (or lead) employees as direct reports
  • 7 years product sales experience, 2 years Sales/Marketing Rep experience required. Master's degree preferred
  • Industry and product knowledge preferred
  • Strategic Planning Skills
  • Strategic and Conceptual Sales training skills
  • Ability to effectively use Microsoft office suite, automated sales tools, remote dial-up
141

Inside Sales Manager Resume Examples & Samples

  • Lead team to meet and exceed monthly, quarterly and annual team targets by generating sales pipeline, accelerating active opportunities and driving to close
  • Lead team to actively engage accounts to drive up-sell and cross-sell opportunities based on strategic plans and needs
  • Accurately forecast, assess risk and identify exceptional performance plans in weekly deal and pipeline reviews with senior management
  • Lead team members through example. Lead customer sales calls, demos and experience sessions using collaboration technologies to model and train employees
  • Coach teams continuously to excel at opportunity management and forecasting accuracy to successfully plan and prioritize weekly, monthly and quarterly engagements, e.g. through joint customer calls
  • Coach team members in modern sales and communications tools & techniques to effectively reach, sell to and manage Citrix customers, including coaching the team on all methods of customer engagement
  • Report on monthly, quarterly and annual sales targets and deliver competitive business insights, trends and analysis to drive ongoing performance improvements
  • Drive operational excellence of key metrics including lead follow up, conversions, pipeline creation, velocity and accuracy
  • Manage the collaboration and teaming of different roles to effectively progress opportunities and pipeline through the sales cycle
  • Improve sales and technical competency via mentoring; support individual professional development and growth
  • Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Citrix and competitors
  • Manage your teams portfolio of Citrix’s customers and prospects to deliver a world-class customer engagement experience
  • Manage employee performance from not meeting expectations to exceptional
  • Demonstrated ability of communicating effectively in presentations via telephone and computer with customers is required
  • Ability to foster relationships and connections quickly and virtually
  • Expertise in working effectively within a virtual team, ensuring that all information is communicated completely and in a timely manner, and that the appropriate tools are used
  • Strong understanding of business and technology across Citrix broad portfolio that enables value selling
  • Ability to vet leads and uncover opportunity based on a quick understanding of customer needs
  • Demonstrated ability to manage a large volume of opportunities that leads to closed deals
  • Excellent telephone based qualification techniques and farming accounts remotely
  • Good experience working in a two tier channel sales model and ability to effectively leverage channel partners in the sales process
  • Proven track record of successful target attainment
  • Strong knowledge of CRM and opportunity management systems preferably salesforce.com
  • Proven self-starter with motivated attitude to manage assigned territory and customer segment
  • 2+ years of sales management experience with proven track record of successfully leading teams of 8 or more
  • Familiarity with modern sales techniques and tools preferred
  • Strong interpersonal skills, excellent written and verbal communications skills - ability to coach team to successfully drive sales over phone, email, video and modern demonstration tools
  • Experience, background and confidence to initiate and drive business strategy discussions with C-level executives and business decision makers around specific
  • Industry drivers
  • Ability to identify the key aspects of a potential opportunity, nurture the opportunity to close, engage channel partners as needed and manage the customer relationship through success
  • General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual systems, processes, products and services quickly and accurately
  • Works well in a diverse team and enjoys a dynamic and changing environment
  • Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration
  • Must be able to legally live and work in Dublin, without visa support or sponsorship
  • Knowledge of Citrix products and services preferable
142

Inside Sales Manager Resume Examples & Samples

  • MBA preferred
  • Advanced skills in business planning and financial modeling and analysis
  • Advanced computer related skills in use of Excel, Word and PowerPoint
143

Inside Sales Manager Resume Examples & Samples

  • Manage daily operations of the Quotes department
  • Recruit, retain and motivate staff to optimize the department's role and the service it provides
  • Manage and review product quotes
  • Work with branch manager to ensure the best customers service
  • Train and mentor team leads and Quotes reps
  • Set and monitor performance standards
  • Monitor margins and quality control
  • Develop systems to support sales growth
  • Implement and introduce new procedures and technology
  • Develop strategies for the Quotes department
144

Inside Sales Manager Resume Examples & Samples

  • Responsible for growing Compute/Networking/Enterprise Infrastructure results within a defined territory
  • Manages a staff of professional level team members and leads by example
  • Manage to daily activity metric (phone, SFDC, Account Plays, etc.)
  • Leads program execution
  • Selects, leads, counsels and motivates teams
  • Interprets and executes policies that directly affect work activities
145

Inside Sales Manager Resume Examples & Samples

  • Minimum 5 years Successful Sales experience with deal closure responsibilities in at least one of the following countries: UK/Ireland, France, Spain, Italy, Benelux, DACH, Australia/NZ, Japan, US, Canada
  • Hiring experience
  • Strong understanding of the go to market strategies for Enterprise Cloud / disruptive solutions
146

Inside Sales Manager, Lending Specialists Resume Examples & Samples

  • Accountable for sales team management with major focus on sales coaching for an internal sales team (telephone)
  • Proven leadership skills with experience leading fast paced teams
  • In-depth knowledge of processes relating to servicing of existing mortgage portfolios
  • French language an asset
  • Solid understanding of residential mortgage products, mortgage underwriting and packaging of mortgage deals
  • Minimum 2 years of financial services sales, sales management or sales team coaching experience
  • Excellent communication, relationship-building and interpersonal skills
  • Excellent collaborator with the ability to unite teams together
  • Passionate about needs-based selling and doing what’s right for the customer
  • Ability to motivate a team of highly productive sales people
  • Financial Planning Designation (CFP) or other industry accreditation is an asset
  • Understanding of the financial services competitive landscape
  • Ability to react quickly to marketplace changes/disruptors
  • Bilingualism, French/English is an asset
147

Inside Sales Manager Resume Examples & Samples

  • Effective in "virtual" selling in one or more technical modalities selling at the selection phase of the sales cycle using skills to position Lonza’s value proposition that considers both the market that the customer is in as well as the competition in that selling space
  • Expected to understand and effectively sell all Lonza Technologies including Small Molecule, Microbial and Mammalian services
  • Act as the unique interface between the Sales function and the BU Commercial Developmentfunction with respect to prospecting/lead generation to ensure the successful execution of the BU selection phase strategy
  • Responsible for preparing outline proposals/presentations, defining strategy around how they will present the value proposition to customer and aligning that strategy with BU colleagues and finally presenting to customer
  • Provide input to into Strategic Planning, Market Intelligence and Commercial Development efforts by ensuring customer intelligence is shared
  • Qualify prospects in a targeted fashion to generate leads that will in some cases be retained with the Inside Sales team to build their territory while other leads to be passed to Field Sales if incumbent Sales Person already in place. This “acquisition of new customers” activity is crucial to ensuring that the new Opportunity pipeline is continuously maintained
  • Will be assigned both a prospective account list as well as a dedicated account list in a market segment not actively supported by Field Sales. Size of accounts are primarily anticipated to be small and mid-size companies however complexity will cover the range from single technology need to potentially multiple technologies (e.g. Antibody Drug Conjugates + Drug Product Service.) Inside Sales Person is expected to be able to manage both extremes
  • Manage all internet sales enquiries and direct to appropriate team member
  • Further develop leads into Opportunities with new Customers to build relationships that ensure future sales pipeline consistent with BU strategies and objectives
  • BSc in Life Sciences
  • 5 years plus internal sales experience within pharmaceutical industry
  • Experience in customer account management
  • Considerable knowledge of the pharmaceutical Industry ideally from a sales perspective
  • High level of technical competence gained from working in the pharmaceutical industry
  • For those working in CH fluency in English and either German/French
  • Highly organised with good planning skills
  • Exceptional interpersonal skills and ability to build strong professional relationships
148

Inside Sales Manager Resume Examples & Samples

  • Maintains an effective sales staff by selecting, training, and developing personnel
  • *Coaching is a key aspect of this role**
  • Establishes sales objectives by accurately forecasting and developing monthly sales quotas for territories; projecting expected sales volume for existing and new products by revenue stream
  • Achieves results at the region, revenue stream, market, territory, and account levels. Achieves these results/goals by planning, counseling, coaching employees, and monitoring and appraising job results. In addition, maintains an adequate pipeline to achieve goals; accurately and consistently forecast business results
  • Develops territory and account strategies to support and attain quota in assigned territories
  • Focuses the sales effort around identifying and fulfilling customers’ current and future needs, utilizing solution-selling models
  • Builds a customer centric orientation and drives consistent high loyalty ratings
149

Inside Sales Manager Resume Examples & Samples

  • Responsible for building and motivating high performing teams. Initiate recruiting activities for open or new Inside Sales positions. Interview, evaluate, and recommend candidates to fill open positions according to established company policies, processes and regulations
  • Responsible for meeting or exceeding annual sales quota, ASP and EBITDA targets
  • Establishes / Measures and tracks Key Performance Indicators including talk time, call activity, lead disposition and revenue generation. Prepares various sales reports and analysis as required for planning and forecasting
  • Responsible for managing Inside Sales budgets including: travel, contests and overtime
  • Ensures new hires complete on-boarding / training based on established training program
  • Perform scheduled call monitoring and complete written assessments. Make recommendations for continued development/improvement or other actions as required
  • Conducts annual performance evaluations to ensure team members are meeting territory, regional and company goals
  • Conduct monthly business reviews with team members to understand territory issues, strategy and execution actions. Provide recommendations to ensure team is meeting business goals
  • Work with field Regional Sales Managers (RSM) to assess progress, strategize and gain feedback on Inside Sales Rep performance. Ensure continual communications/collaboration with Territory Sales Managers on actions and targets
  • In accordance with established company quotas and budgets, responsible for approval of various sales transactions, discounting and promotional programs
  • Provide leadership and company representation at trade association meetings and other events to promote products and brand
  • Ability to communicate both orally and in written form with a clear and concise manner. Excel at making business presentations
  • Strong knowledge of business principles of marketing and selling services, including sales techniques and market research
  • Strong analytical skills and outstanding interpersonal/collaboration skills
  • Ability to lead a team, influence others, and through strong organizational skills, handle increasing levels of responsibility
  • Energizes all levels of the organization to deliver on business goals and objectives
  • Demonstrates characteristics of high potential for future development opportunities
  • Proficient in Microsoft Office Suite programs
150

Inside Sales Manager Resume Examples & Samples

  • Ability to work well both independently and with others
  • Excellent organisational skills
  • Working knowledge of salesforce.coma plus
151

Inside Sales Manager Resume Examples & Samples

  • Presentation skills: Strong presentation skills required, written and verbal
  • Strong listening skills: Strong phone presence
  • Technical/Analytical: Strong analytical skills in the area of forecasting and trending
  • IT Skills: Excellent knowledge of MS Office Suite, Good knowledge of PowerPoint skills, Ability to use and optimize a CRM
  • Bachelor’s degree in Hospitality or Business related field, Sales specialty preferred
152

Inside Sales Manager Resume Examples & Samples

  • Sales lead qualification
  • Sales territory & Regional Manager support
  • Provide a consistent & reliable link to APOC/ADD customer service & other internal Abbott stakeholders (such as APOC Contracts & Pricing)
  • Vacant sales territory management
  • Support with medical distribution sales representative relationship management
  • Direct sales support to accounts that the local US Channel sales representative is unable to reach due to geographic or other constraints
  • Hunt for new accounts in assigned sales region (US Channel region and/or territory) and qualify them
  • 40% travel required to ensure connectivity and integration of technical solutions and product support
153

Software Inside Sales Manager Resume Examples & Samples

  • Manages teams of Software Inside Sales Representative/Software Sales Account Managers responsible for selling Quest software products and services
  • Represents, communicates and executes on specific software strategies
  • Directs and supervises a group of transactional sales employees responsible for taking customer order via telephone chat or email
  • Works to resolve customer issues to ensure a world class customer experience
  • Drives superior customer experience by delivering technology solutions tailored to the customer needs while ensuring the removal of barriers and driving strategic alignment in the group
  • Understands the market in which the company operates, including the business/industry, our competitors and uses that knowledge to plan for the future
154

Inside Sales Manager Resume Examples & Samples

  • Meet and exceed team sales targets for assigned territories in Toner, Ink and Total Supplies
  • Direct management of the Channel Inside Sales Team. Ensure HP’s strategic plans and tactical initiatives for the Channel are understood and cascaded to their respective Accounts and Territory plans
  • Assist and maintain accurate coverage model assignments
  • Provide a quarterly forecast of revenue and expenses. Provide monthly updates, drivers and corrective action plans as needed to compensate for deviations from plan
  • Provide HP with summarized market intelligence and competitive analysis on a quarterly basis
  • Provide hands-on sales operation management and achieve operational excellence
  • Ensure compliance of monthly, quarterly reporting requests for HP
  • Ensure best practices are communicated among the team and summarized back to HP on a quarterly basis
  • Monitor and drive Salesforce.com (“SFDC”) compliance across the program
  • Provide commits to client monthly/quarterly basis
  • Conduct one on ones with team members
  • Provide updated numbers to HP Leadership weekly
  • Interview new potential candidates
  • Ability to analyze numbers to keep pulse check on the number throughout the month/quarter
  • Perform performance reviews with the team annually
  • Coach team when needed to increase performance
  • Sit in on HP Channel Supplies Leadership team meetings
  • Drive performance of team to meet or exceed program metrics, goals and objectives
  • Devise plans to assist team in continuously showing value back to the client
  • Become certified on the products we sell (Ink, Toner and Storage Media)
  • Handle issues and escalations
155

Inside Sales Manager Resume Examples & Samples

  • Hire, Manage, lead, mentor and train a team of Inside Reps
  • Guide, maintain and implement sales best practices
  • Participate in hiring and interviewing process, as well as training and ramp-up of new team members
  • Manage performance metrics for team
  • Develop and maintain monthly and quarterly team forecast
  • 2+ years of experience managing a quota carrying team
  • Previous inside sales management experience
  • Strong strategic thinker and problem solver
  • Personable; able to work as a member of small team and to interact with peers and internal departments
  • Good work ethic, desire to learn and be challenged, self-driven and motivated
  • Experience with Analytics tools or Data Visualization tools is a plus
156

Inside Sales Manager Resume Examples & Samples

  • Oversee, manage and train the Inside Sales team
  • Minimum 5 years experience in managing a sales team
  • Experience in wire and cable-fire alarm, security, HVAC, building automation, lighting or refrigeration
  • Analytical and good decision making skills
  • Able to multi-task and prioritize projects
157

Inside Sales Manager Resume Examples & Samples

  • Bachelor's degree or higher from an accredited university
  • Minimum of three (3) years combined experience in Sales
  • One year supervisory experience preferred
158

Inside Sales Manager Resume Examples & Samples

  • Manage the Inside Account Manager team and processes
  • Set and track sales targets for the team; ensure flawless execution of business plans to achieve sales growth forecasts
  • Build and flawlessly execute business plans to achieve/exceed monthly, quarterly and ultimately annual sales forecasts
  • Maintain current knowledge of sales leadership processes and customers’ buying trends to increase pipeline growth
  • Coach sales force and provide skill assessment evaluations to leadership
  • Maximize ramp-up of new sales personnel through a comprehensive orientation process
  • Report on sales metrics and suggest improvements
  • Coordinate department projects to meet deadlines
  • Use customer feedback to generate ideas about new features or products
  • Research and discover methods to increase customer engagement
  • Ensure sales, finance and legal policies and procedures are met
  • Build an environment of open-communication
  • Liaise with Product Management, Customer Service, Shared Services and Manufacturing Departments to ensure brand consistency, customer satisfaction and increase sales
  • Respond to complaints from customers and work to develop positive solutions
  • Review and approve time cards for hourly employees
  • Proven work experience as an Inside Sales Manager or equivalent
  • Hands on experience with CRM software and MS Excel
  • In-depth understanding of the sales administration process
  • Excellent interpersonal and team management skills
  • Ability to read and interpret documents, instructions, and procedure manuals
  • Numerical abilities and problem-solving attitude
  • BS/BA degree preferred
  • Proficiency in MS Office Suite (Excel, Word, Powerpoint, and Outlook)
  • Oracle experience a plus
159

Inside Sales Manager Resume Examples & Samples

  • Mid level sales or Jacobs operations experience (ideally life sciences, nuclear or buildings and infrastructure)
  • Ability to establish and meet deadlines/budgets
  • Proactive, self motivator
  • Bachelor’s degree in Marketing or technical / related discipline from a college or university or relevant job experience and performance may be accepted in lieu of degree level education
  • Strong capability in Microsoft Office suite and with proficiency in database applications. Strong communication skills
160

Senior Inside Sales Manager Resume Examples & Samples

  • BS degree required in a technical or business discipline
  • 10 years of experience associated with Client Account Relationship Management/Sales
  • Ability to demonstrate a proven track record of creating high quality, compelling sales deliverables
  • Ability to demonstrate leadership skills with the ability to work across geographies and to interface directly with executive level leaders within CH2M
  • Strong written and verbal communication skills are required for success in this position
  • Management skills for pursuit budgets, schedules, and assignments
  • Ability to learn how our teams operate and complete projects in the Chemicals sector
  • Ability to demonstrate a past successful track record of being innovative and bringing differentiated solutions to clients
161

Inside Sales Manager Resume Examples & Samples

  • Lead Inside Sales and Customer Service teams to proactively meet annual bookings and revenues objectives for consumables, capital equipment, accessories and services
  • Manage all aspects of Salesforce CRM system including rollout, administration, vendor management, processes management
  • Function as the on-going project facilitator for the re-engineering process, streamlining and documenting internal work-flow processes and customer contact and profile information into Salesforce
  • Ensure integrity of the Inside Sales and Customer Services entries into ERP and Salesforce systems, as well as adherence to ISO and work instructions
  • Coach effective team members by creating, refining and implementing training plans and workflow process best practices
  • Address major customer issues directly with all areas of the organization; recommend corrective action necessary to satisfy both the customer and organization
  • Establish work flow, processes, and expectations of the department that ensure prompt and accurate order entry, call volume, etc
  • Develop and manage scripts to be used by Inside Sales to identify new opportunities, communicate product information and close sales
  • Work with appropriate personnel to set/administer pricing policies. Ensure pricing policies are followed
  • Support team member’s interaction with operations, marketing, accounting, outside sales, and management
  • Act as liaison between customer service team and DeWitt to address issues affecting work flow and procedures. Initiate recommendations and improvement as necessary
  • Bachelor’s Degree in business, or Associate’s Degree and equivalent experience in technical sales
  • 5+ years’ experience in customer service and/or inside sales, including 3-5 years’ experience supervising Inside Sales
  • 3 years’ experience in administration of Salesforce with a thorough understanding of field sales organization and structure
  • Proven ability to develop and implement new processes across functions
  • Demonstrated ability to lead cross-functional projects on time and within budget
  • Proficient in MS Office, and prior experience working with ERP systems
162

Inside Sales Manager Resume Examples & Samples

  • Creation of a highly-effective inside sales team and is responsible for the generation of high quality leads in the TXLE segment
  • Interaction with potential customers to set up meetings for the outside sales team
  • Develop market strategy/plan to extract high quality leads and execution of plan
  • Track leads and associated revenue
  • Inside Sales experience required
  • Networking/SDN technology knowledge preferred
163

Inside Sales Manager Resume Examples & Samples

  • Demonstrates and promotes the company vision
  • Follow through with all marketing leads within 24 hours
  • For opportunities >$50K, work with Regional Sales manager (RSM) or National Sales Manager (NSM) if client is included in their target list for the current financial year
  • Provide input and feedback to Business Unit Managers on all sales and marketing related activities
  • Provide input on additional testing needs / services the lab should consider offering to clients
  • Manage top clients for the lab: follow up on a quarterly basis, track sales activity and trends, warn if trends change, cross sell services, and ensure we exceed customer expectations
  • Determining appropriate test prices per discussions with BUMs
  • Help with generating quotes
  • Providing test information, and guidance on which tests to offer
  • Accompanying them on sales calls as necessary
  • Getting involved in customer service issues as necessary
  • Take customers on lab tours, hitting on key highlights of what is offered at the local lab as well as coordinating visits with management and key employees
  • Develop a list of clients that NSMs and RSMs should target based on testing needs by industry
  • Take leadership role with special projects for clients that are lab specific
  • Cross sell test services that are performed at other labs for existing and new clients
  • Generate leads by making numerous ‘pre-win’ (cold) sales calls using previous and / or existing contacts, information in CRM, web searches and external databases provided by marketing. Diligently practices ‘pre-sales’ call planning techniques to effectively manage client’s time
  • Enter all opportunities, leads, and key activities into Eurofins’ Customer Relationship Management (CRM) system (Microsoft Dynamics) while following all CRM requirements
  • Diligently follow up with potential clients on opportunities created and document opportunity progression in CRM
  • Actively promote teamwork by leveraging strong technical skills endowed by team members who can help win opportunities
  • Gain quick understanding of all the systems, processes and tools presented to her / him. Become a strong and effective team player, Such as offering support to other team members in moving forward with leads / opportunities, actively share and accept opportunities from other team members where industry, geography, or prior customer relationship can help win business
  • Ability to effectively handle stressful situations with clients
  • Be involved in marketing campaigns, sales tools to develop, and contribute to marketing collateral on an ongoing basis
  • Be part of a team in creating a sales forecast plan for a testing category by lab and / or by account
  • Provide input on strategic initiatives that the business should pursue, both short and long term, including gap and opportunity analysis
  • Prepare and effectively present succinct material to clients, both in person and via email/phone
  • Ability to adequately investigate customer needs and offer value propositions that address their needs
  • Be able to lead complex discussions with various BUMs, colleagues and clients at the same time. For instance, working with client and operations on sample registration, sample splits, interco pricing, on-boarding, and customer service where multiple labs may be involved
  • Maintain a positive frame of mind when presented with obstacles / challenges, both internally in the company and externally with clients
  • Conducts all activities in a safe and efficient manner
  • Assisting with onboarding of clients as necessary
  • Strong understanding of the food testing industry with specific sector expertise a plus
  • Familiarity with FSMA, ISO17025, and Good Laboratory Practices
  • Excellent interpersonal, presentation and organizational skills
  • Active in professional societies or specific sector trade association a plus
  • Responsive problem solver and action oriented
  • Strong computer, scientific, and organizational skills
  • Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
  • Bachelor's degree in science, business administration, or equivalent directly-related experience (two years of directly related industry experience is equivalent to one full-time year of college in related major) is preferred
164

Inside Sales Manager Resume Examples & Samples

  • Ensuring the day to day product business opportunities are maximised and transacted efficiently and profitably by the team of Customer Executives
  • Manage customer liaison to transact product, services and solution sales to maximise profit
  • Responsible for the end to end people management - including appraisals, reviews, performance management
  • Identify customer queries and resolve to enhance customer satisfaction
  • Accountability for all operational transactions to ensure ownership of customer
  • Proactively builds customer contacts and rapport across a number of customers, levels and opportunities
  • Commercially accountable for the team profitability maximisation, e.g. Balancing cost of sale with return, Product Structure and maximising deal registration
165

Inside Sales Manager Resume Examples & Samples

  • Responsible for overall sales in the accessory division
  • Monitor, analyze, and forecast monthly sales and make recommendations and react to ensure sales budgets are attained
  • Extensive sales analysis and monitoring is required, and an action plan would be required per accessory sub-categories to ensure budget attainment
  • Develop creative sales tactics and programs and make recommendations to senior management
  • 2+ years of managing high performing inside sales team
  • Knowledge of Musical Instrument accessories and lifestyle products is critical, and the strategy and methodology to carry out sales strategy and execution
  • Knowledge of MI retail is essential and Consumer Electronics market knowledge and sales is a plus
166

Inside Sales Manager Resume Examples & Samples

  • Bachelor's Degree Preferred
  • 1+ years of experience as a sales representative
  • Basic understanding of sales principles and customer service practices
  • Possess a high energy, strong desire to achieve top results with a charismatic and positive “can-do” attitude over the phone and in person
  • Strong communication and presentation skills (phone, interpersonal, written, verbal, etc.)
  • Ability to successfully multi-task in a fast paced environment
  • Proficient in Microsoft Office and Windows based applications (Excel, Word, PowerPoint, Outlook, etc.) and usage of CRM systems such as Salesforce.com
167

Inside Sales Manager Resume Examples & Samples

  • Lead and manage a team of Inside Territory Sales Representatives: Establish quotas, metrics, account strategy, execute operating plans and ensure all objectives are met. Drives daily activities and motivates and encourages the team to achieve desired results & grow the business
  • Establish trust and build strong business relationships with the Field. Lead the Inside Sales team to partner with Account Managers to determine appropriate strategic sales approach
  • Collaborates with VP on strategic vision, identifying new sales opportunities, and next generation Inside Sales concepts
  • Thinking strategically, develops and implements solutions that maximize our operational performance and value proposition. Analyze and monitor territory/regional data & trends and other operating metrics
  • Demonstrates thought leadership by bringing new and innovative ideas forward that will continue to transform the organization through differentiation and delivering value to our key stakeholders
  • Constantly evaluates the Inside Sales led product portfolio and engages with the product team (quarterly) to stay ahead of plans relative to new products we want to promote through an Inside Sales model
  • Partners with VP on representing Inside Sales on strategic integration of new teams or businesses we acquire. Defines implementation needs and go forward plan
  • Markets the talent and increases the visibility of the team. Fosters and develops a pipeline of talent for outside sales and other business teams
  • Closely aligned with Marketing Organization relative to Lead Management, Outbound Call Campaigns, Promotions, etc
  • Provide high level leadership, counseling and coaching of employees. Utilizes reinforcing and corrective coaching skills
  • Presents an open and approachable management style when leading the team or interfacing with multiple levels within the organization
  • Drives adoption of new tools and processes that improve operational efficiency and sales activities
  • Builds productive working relationships (Senior leadership, NA OPS Staff, Sales Management, Marketing, Field Sales, etc.)
  • Participates in territory/regional meetings and conference calls, as appropriate
  • Travel as required (Approximately 25%)
168

Inside Sales Manager Resume Examples & Samples

  • Achieve or exceed monthly, quarterly and annual quotas of qualified opportunities
  • Engage and conduct high level conversations with senior executives in target and prospective accounts
  • Work closely with sales management to develop target customer lists, engagement strategies, and messaging to drive opportunities for new business
  • Create, prioritize, and qualify strategic target account lists within defined IoT domain
  • Research and build new and existing accounts (i.e. adding contacts to CRM tool, sending emails, managing inbound and outbound sales calls, and creating a sense of urgency that moves prospects to the next stage of the sales cycle)
  • 2-4 years of related sales experience
  • Past experience in high-volume outbound sales prospecting
  • Ability to understand customer needs and identify potential BCDS solutions to fulfill needs
  • CRM experience is a must, SAP is a plus
  • Experience working in the technology industry; experience in connected hardware integration a plus
  • Experience selling connected solutions, Internet of Things (IoT): wireless connectivity and/ or sensor technology and/or embedded systems and/ or solutions are a plus
  • Possesses the ability to understand and remain knowledgeable about multiple, complex markets, industry trends, competitors and leading customer strategies in at least one of the business areas (specifically: Logistics and/ or Telematics)
  • Demonstrated success in meeting sales targets and quotas
  • Four year degree in business, marketing or related field
169

Inside Sales Manager Resume Examples & Samples

  • Selecting, recruiting, training and developing the sales team to ensure effective sales skills, marketing, and business growth
  • Coach & Mentor
  • Forecasting quarterly revenue
  • Sales Calls, Strategy Sessions, Deal Management
  • Coordinate team activities and targeted campaigns
  • Ensuring the use of CRM system, telephone reporting system
  • Pipeline Management/Pipeline Analysis
  • Reward & Recognise
  • Inspire & Motivate
  • Driving consistent and predictable results
  • Achievement of Sales Quotas
  • Proven track record of success as an Inside Sales leader
  • Ambition and drive
  • Degree Education or equivalent business experience is required
170

Inside Sales Manager Resume Examples & Samples

  • Work with sales leadership to develop and drive revenue growth initiatives that can be executed by inside sales
  • Provide leadership and guidance by managing performance of inside sales team members and direct sales activities through effective coaching and development
  • Contribute to the attainment of company sales goals and growth by supporting Global Business Development sales objectives
  • Create and design outbound calling campaigns to drive sales
  • Ensure adherence to Esri’s sales process by leveraging our CRM and other sales tools
  • Consistently review and leverage CRM and contact center analytics to support execution of the national and sector sales plans
  • Track sales team metrics and report data to leadership on a regular basis
  • Be an expert in all Esri products and services
  • Ability to demonstrate cross-divisional coordination, promote team collaboration, and be open and receptive to feedback across verticals to ensure the customer reflection is we are “One Esri”
  • Working knowledge of Genesys contact center system
  • Demonstrate the ability to write smart, attainable, realistic, time-driven goals with clearly identifiable results
171

Inside Sales Manager Latam Resume Examples & Samples

  • Proven experience in Management of Sales Team by Phone with proof of achievement of goals
  • Based on a commercial career with proven results achieved in sales
  • Experience with commercial team in a national scope, and if possible, experience in Latin America
  • Desirable industry-wide knowledge of value-added services involving data and/or voice solutions
  • Desirable direct sales in IT solutions
  • Experience with commercial processes such as: forecast, pipeline
  • Experience in alignment of sales team with delivery and pre-sales team
  • Ability to analyse clients and prospects and to define specific strategies
  • Ability to establish a good relationship with clients and prospects
  • Culture of maximization of profitability in the relationship with the client
  • Culture of customer loyalty
  • Experience in implementing goal culture and achieving results in the commercial team
  • Desirable to have managed marketing area
  • To have deployed or experience with sales management system (CRM)
  • Understanding the different strategies involving team of farmer and hunter
  • Full upper education, desirable MBA
  • Portuguese, English and Spanish languages are required in order to talk to Latin America and HQ
172

Inside Sales Manager Resume Examples & Samples

  • Organize, direct and motivate a multidiscipline pursuit teams to develop strategic sales deliverables
  • Support Outside Sales Leads and Operations in key Opening Game activities, e.g. client, competitor and market research, development of documented Core Client Strategies, participation in 10:1s, development of Executive Summaries and White Papers
  • Strong project management skills with ability to plan, organize and direct all elements of End Game, e.g. analyze client request, develop response plan (B&P budget, response team, compliance check-list, response outline, schedule), initiate Go/No Go, conduct kick-off meeting, manage and work with team to develop response sections, refine Executive Summary, conduct in-progress reviews, schedule Pricing Reviews, compliance reviews, and ensure on-time delivery of response
  • Work with Outside Sales Lead and Capture Manager/Operations to develop B&P estimate, gain approval, regularly monitor B&P spending, and report any significant variances
  • Develop and maintain qualifications materials including project descriptions, experience matrices/overviews, safety and quality statistics, capability statements, etc. Specifically work with Operations to capture and develop performance proofs and client testimonials
  • Share sales materials, information, knowledge and best practices with global Inside Sales team members company wide
  • Support Global Sales by timely preparation of press releases, providing input to the Annual Report, Sustainability Report, Award Submittals, and other Global Sales initiatives as appropriate
  • Senior position with 10-15+ years of A/E/C proposal development or applicable operations/management experience
  • Bachelor’s degree with major such as Business, Marketing, Communications, A/E/CM, or equivalent
  • Must possess above-average communication (verbal and written), organization, and time management skills, and the ability to work in a fast-paced, deadline driven environment
  • Candidate must be detail-oriented, self-motivated, able to set priorities and collaboratively lead
  • Proficiency with Adobe InDesign, MS Office Suite, particularly Word and PowerPoint, required
  • Understanding of VA/DC state/local infrastructure clients preferred
  • Proficiency with SF-330 forms preferred
  • Experience with complete Adobe Creative Suite, Salesforce, Deltek Vision, SharePoint, and WebEx, preferred
  • Travel within region approximately 15% of the time
  • Flexibility to work occasionally after hours and on weekends to meet deadlines
  • Must be able to lift 25 lbs
  • U.S. Citizenship required
173

Inside Sales Manager Resume Examples & Samples

  • Work in partnership with the Director of Business Operations to ensure successful implementation of company goals and ISR team performance goals
  • Must be a top performing sales person who is capable of managing and mentoring other sales people and team leaders
  • Must be comfortable with designing and executing strategic sales campaigns, applying metrics management to assess and improve the performance of a large team, and be comfortable working in a matrix environment where successful projects will require the coordination of multiple owners from different functional units
  • Must be adept at working in a fast paced, high pressure team environment while delivering timely, accurate and effective results
  • Managing a team to deliver assigned bookings, revenue, net new customer and targets
  • Participating in and leading customer campaigns and sales cycles with the ISR team member
  • Tracking and reviewing metrics to achieve daily productivity targets
  • Assisting ISRs with crafting and critiquing strategic emails and outbound efforts
  • Act as the interface between customers, partners and field sales team as needed
  • Cross functional meeting management with peers/seniors from across business disciplines
  • Assists ISR team by Advising and coaching on customer of product features, configurations, pricing, services, availability, etc. Incumbents will have sufficient knowledge to understand product features and the benefits to customers
  • Enforce the completion of Quarterly Evaluations (pre and post quarter)
  • Is responsible for performance management, disciplinary and all aspects of people management for the department
  • Minimum of 5+ years of enterprise software sales experience
  • Minimum of 2-3 years of ISR team management OR equivalent team management experience
  • Excellent understanding of Channel & Inside Sales management process
  • Proven track record of both individual contributor sales success and management success as documented by performance
  • Extensive experience selling to “C” level targets and clients
  • Ability to articulate how technology can be used to solve business problems and improve or automate existing processes
  • An experienced IT individual who has worked in a sales management environment in the past
  • Fluent in English, additional language is a+
  • Team player who is able to work in a multicultural environment
  • Experience of using CRM software
  • Bachelor’s degree from an accredited college in a related discipline
174

Inside Sales Manager Resume Examples & Samples

  • Lead by example, Jacobs’ Beyond Zero program to promote an incident and injury free culture. Be proactive in ensuring health and safety of bid team throughout Organize, direct and motivate a multidiscipline pursuit team to develop strategic sales deliverable
  • BSc degree in Sales, Business Administration or relevant field
  • Experience: 7 years of relevant experience within the AEC (Architecture, Engineering, Construction) Industry strongly preferred
  • Project Management experience in O&G industry preferred
  • Strong Language: Effective verbal and written communication skills in English is an absolute must
  • Work may be required after hours and on weekends, and sometimes on short notice. Must also be willing and able to travel preferred
175

Inside Sales Manager Resume Examples & Samples

  • Qualify inbound leads and prospects based on defined criteria
  • Profile Major/Target accounts and drive outbound prospecting to generate new business opportunities
  • Must call into senior management at Fortune 1000 and governmental agencies as part of lead development and qualification. E.g. CTO, CIO, CISO, Project Leaders, Directors of Operation, etc
  • Conduct research on Major/Target accounts by using Google, LinkedIn, Data.com, and other sources
  • Develop an understanding of the account’s business issues and other relevant information
  • Execute database and telemarketing programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions to target audiences
  • Educate prospects about Raytheon’s solutions
  • Periodically work smaller deals later in the sales life cycle
  • Use CRM-Salesforce.com to track all activities
  • Attend weekly team and forecast meetings to update team on progress of identified activities
  • Meet defined volume and quality metrics goals
  • Periodically attend outside Marketing events
  • Regularly provide input to marketing including feedback on quality of leads from marketing programs
  • High level of commitment to exceptional customer service and relationship build
  • Strong problem solving, organizational and interpersonal skills
  • Ability to work both individually and in a team environment
  • Self-motivated with the ability to work in a fast paced and constantly changing environment
  • Proficiency in MS Office tools – Outlook, Word, Excel, Powerpoint
  • 2+ years of experience in a cyber security technology sales-related position
176

Inside Sales Manager Resume Examples & Samples

  • Provides direct supervision to a large team of operational, production, sales, service or administrative team members or a small staff of professional level team members
  • Contributes to area by ensuring quality of tasks/services provided by self and others
  • Accountable for budget, schedule, and results of a project team or work group
  • Recommends actions and regularly exercises discretion in regard to key business processes within the team
177

Inside Sales Manager Resume Examples & Samples

  • Direct oversight of up to 16 direct / indirect reports responsible for revenue achievement and inbound opportunity handling in North America
  • Development of proactive, outbound selling initiatives aimed at taking competitive market share, promoting new products and up selling at existing accounts. Details include target selection, promotional strategy, ROI mechanics, product positioning / messaging and post initiative reporting
  • Deliver ongoing feedback to team members on all aspects of the sales process, including customer engagement, outreach volume and methodology, qualification processes, product positioning, up selling, negotiation and closing strategies
  • Report on a monthly basis summary of team activities and metrics. These should include customer connectivity levels through all means (phone, eMail, Social Media, Click-to-Chat etc…). Coach all team members to extend and expand their customer connectivity
  • Leverage internal and third party tools to maximize selling efforts (i.e. Unified Communication Platform, Revenue Analysis Software, CRM, SAP, ZoomInfo etc…)
  • Bachelor’s Degree is required. Bachelor's degree in Chemistry, Biochemistry, Biology or related Life Science field of study is preferred. Advanced Degree in life sciences or Business a plus
  • Minimum of 7+ years professional / technical selling experience, direct management experience preferred
  • Strong understanding of chemistries, reagents, consumables as they pertain to LC/MS instrumentation is preferred
  • Effective coaching skills applicable across a team with varying levels of selling and professional experience
  • Candidate must have exceptional written, verbal and organizational skills including knowledge of Microsoft applications (Word, Excel, PPT). Regular, group presentations will be expected
  • Position involves a large volume of direct reports, multiple concurrent initiatives across multiple product centers
178

Inside Sales Manager Resume Examples & Samples

  • **This position will require 11am - 8pm shift supporting our West Coast clients from our Atlanta office
  • This is position in a young and rapidly growing company, where roles and responsibilities evolve as the team grows and we learn from our customers and the marketplace
  • The most critical responsibility is to deal with and embrace change
  • Rapidly grow loyal customers from the territories assigned Increase revenue
  • Grow active customer count
  • Manage a team that collectively and individually moves 50% of all leads to demonstrations
  • Manage a team that collectively and individually closes 50% of all demonstrations to memberships
  • Manage your team so that collectively and individually they have a minimum of 50% of all new customers make and/or accept offers that result in a transaction each month
  • Manage a team that increases active customer count, by recruiting new members and retain customer base
  • Recruit & hire high-performing sales team members
  • Lead sales teams by example & coaching
  • Develop sales team members through communication of performance expectations, providing direct support as needed through participation in sales calls, coaching to enhance effectiveness and holding team members accountable for results
  • Routinely interact with multiple levels within automotive dealership customers, dealer associations & dealer groups
  • Work closely with the product team to drive product evolution
  • Build strong team relationships between service and sales reps
  • Utilize CRM tools on a daily basis to monitor customer product usage to ensure engagement and retention
  • Monitor sales results daily to ensure sales reps are working effectively
  • Resolve customer concerns
  • Minimum of 5 years proven success in sales and service preferred
  • Self-directed problem solver with a demonstrated ability to organize & prioritize
  • Listening skills’ proven experience listening to customer feedback and adjusting to meet their needs
  • Previous experience in a sales leadership role with a proven track record of success in managing an inside (phone, email, & web-based) sales team
  • Familiar and comfortable working with U.S. auto dealers Digital, software sales/service experience
  • Experience selling to auto dealers
  • Experience in developing new business from prospects as well as existing customer base
  • Demonstrated ability to work in a high performance, fast-paced team environment
  • Understanding of the retail/wholesale marketplace in an operational context to best position the value proposition
  • Demonstrated ability to use online tools and MS Office effectively with strong knowledge of Microsoft Excel
  • Willingness to travel (up to 20%)
  • Experience in a start-up company is a big plus
  • Experience in the automotive and online dealer services industries a plus Comfort with numbers
  • Ability to make decisions based on data
179

Inside Sales Manager / Senior Manager Resume Examples & Samples

  • Inside Sales Trainer/Coach
  • 5 years of progressive work/educational experience in a sales, managerial, leadership, customer service, and/or relationship-building role.CRM experience
  • Inside/Virtual Sales Management Experience or Inside/Virtual Sales Training Experience
  • Microsoft Office Suite (Outlook, PowerPoint, Word, Excel)
  • Experience with Webex or other virtual meeting or sales enablement software platforms
  • Salesforce® CRM experience
  • B2B sales experience
180

Senior Inside Sales Manager Resume Examples & Samples

  • Minimum of a Bachelor’s (BS/BA) degree with fourteen (14) years of relevant and related experience or, Master’s (MS/MA) with twelve (12) years of relevant and related experience or, Ph.D with eight (8) years of relevant and related experience. Similar working level obtained through relevant job experience may be accepted in lieu of degree level education
  • Demonstrated leadership ability, and good communication skills are required
  • Must be able to type proficiently
  • Must be able to provide original writing for proposal efforts
  • Ability to protect sensitive and company-confidential information, work under pressure, manage multiple tasks with tight deadlines
  • Must put forth a professional behavior that enhances productivity and promoted teamwork and cooperation
  • Work, including overtime, may be required after hours and on weekends, and sometimes on short notice
  • Must also be willing and able to travel
181

Inside Sales Manager Resume Examples & Samples

  • Motivate, influence and inspire team members to maintain a high level of sales, integrity, and professionalism in achieving individual and organizational goals
  • Analyze individual and team data to ensure sales, productivity, service, and technical accuracy standards are met
  • Develop skills, improve performance, and encourage professional growth of team members through effective training, coaching, and feedback
  • Conduct team regular team meetings with a focus on communicating, motivating, educating, etc
  • Provide daily updates to the team regarding sales performance, opportunities, and new programs
  • Perform administrative duties as necessary
  • Provide each team member a monthly review of successes, opportunities, results, and goals for the upcoming month
  • Judgment, problem solving, and decision making
  • Planning, organization, multi-tasking
  • 5 years minimum sales experience
  • 2 years minimum supervisory or leadership experience
  • Ability to obtain P&C licenses as required
  • Familiarity with insurance
  • Professional designations (sales, insurance, leadership, etc.)
182

Inside Sales Manager Resume Examples & Samples

  • Achieve sales goals by hiring, organizing and directing quota-carrying inside sales personnel
  • Collaborate with field management team on coverage of accounts
  • Identify and establish effective recruiting solutions
  • Develop and retain an inside sales team of professionals who consistently achieve their quota while delivering customer satisfaction that ensures consistent repeat business
  • Conduct weekly or bimonthly 1:1s to monitor progress, provide feedback, and address Inside Sales issues/concerns
  • Day-to-day management of the human resource aspects of the role that include: supervising, coaching and counseling, performance appraisal, providing performance improvement/educational opportunities (including on-the-job-training); and, when needed, applying progressive discipline and/or termination
  • Work in conjunction with the company designated training resources to insure appropriate tools and learning opportunities are provided to your team
  • Work in conjunction with the Marketing organization to develop lead generating, fulfillment and tracking mechanisms that drive new opportunity and understanding of the designated market
  • Create and direct effective reactive and proactive programs for inside sales
  • Create and implement Inside Sales career development plans
  • Conduct quarterly self-assigned initiatives/projects that benefit the overall organization
  • Organize and conduct quarterly Inside Sales team events
183

Inside Sales Manager Resume Examples & Samples

  • Develop and maintain FTL (Full Truckload) business throughout North America
  • Prospect new business opportunities via internet, phone, referrals and networking
  • Prospect for leads to build a pipeline, including heavy cold-calling
  • Attracting and setting up new customers, growing existing customer relationships, and providing customer service
  • Succeed at heavy price and service negotiation with customers
  • Establish client relationships, and create solutions based on customer needs
  • Identify business opportunities for Forward Air
  • Understand and manage customer requirements; execute shipments in accordance to customer’s needs and requirements
  • Independently generate new sales revenue for your team
  • Collaborate with your team on pricing decisions, supplier selection and timing
  • Translate business opportunities into incremental revenues through strong selling techniques
  • Manage multiple projects simultaneously with a sense of urgency
  • Study and understand market trends and seasonality
  • Entrepreneurial spirit accompanied with a competitive and confident personality
  • Experience with AS400 operating systems is a plus
  • Transportation industry knowledge and experience is a plus
  • Customer Service/Sales experience is a plus
184

Dach Inside Sales Manager Resume Examples & Samples

  • Hire, train and motivate a team of Sales Development representatives and Territory Sales Representatives
  • Achieve and exceed monthly quotas of qualified opportunities and closed business
  • Motivate individuals and team to exceed their sales objectives through deal coaching, sales skills, product skills training and regular communication of results
  • Develop and leverage relationships with channel partners to improve all territory performance to exceed customers’ expectations
  • Continuously develop your Reps into sales-ready professionals for the next step in their careers
  • Strong metrics and analytical orientation
185

Inside Sales Manager Resume Examples & Samples

  • MUST HAVE a minimum 5 years experience in Project Management, Inside Sales with Metal Building industry or related field
  • MUST HAVE an ability to read and interpret blueprints and basic computer skills
  • MUST HAVE experience in a Leadership position
186

Inside Sales Manager Resume Examples & Samples

  • Attain sales numbers vs. goal utilizing strong analytical skills as well as balance of local market intelligence
  • Communicate the Dealer Tire strategic vision to internal and external customers and provide direction to carry out company goals, while living and demonstrating company values
  • Responsible for hiring, developing and coaching a team that achieves all goals through strong leadership and strategic and tactical execution on given sales strategy
  • Monitor performance, conduct annual performance evaluation of each team member and recommend appropriate action such as compensation changes, promotions, counseling and termination
  • Hold meetings with account managers who represent specific carlines to discuss program successes and challenges
  • Expand Dealer Tire market share and presence, enabling organization to achieve goals
  • Bachelor’s degree with at least 4 years of sales/supervisory experience or equivalent work experience
  • Complete knowledge and understanding of carline Alliance partner relationship, car models, tire sizes, tire model numbers, and tire compatibility across all retail/wholesale brands
  • Travel as necessary (10%)
187

Inside Sales Manager Resume Examples & Samples

  • Create attainable and measurable strategies and action plans
  • Attain realistic growth by territory and account
  • Expand existing customer base
  • Promote Company and Manufacturer programs
  • Provide follow-up reporting to track results for location and individual ISRs/TSRs
  • Assist ISRs and TSRs in developing target markets
  • Expand Sales Training Opportunities
  • Develop and implement ISR training programs
  • Manage and supervise assigned ISR team
  • Track and communicate sales results
  • Provide a positive working environment
  • Maintain consistency among Sales Teams when promoting Company programs, policies and procedures
  • Manage time effectively; meet personal goals and objectives while working effectively with other members of the team
  • Perform all work in accordance with Company Safety guidelines and procedures
  • Recommend improvements/revisions to guidelines and procedure
  • Above average problem solving skills
  • Ability to identify, analyze and recommend solutions
  • In-depth knowledge of the animal health business
  • Excellent understanding of various sales and marketing techniques
  • Ability to convey and teach sales and marketing techniques
  • Minimum of 3 years of sales and supervisory experience
  • Experience in the Animal Health Industry is preferred
188

Inside Sales Manager Inside Sales Team Resume Examples & Samples

  • Responsible for managing a professional sales team
  • Drive sales strategy and work with sellers to attain sales quotas; focused primarily on client hardware and software, with secondary responsibility for data center sales
  • Develop and deliver effective sales presentations to customers via the phone
  • Motivate, coach and develop sales team
  • Manage performance
  • Oversee accurate pipeline management
  • Consistently achieve or exceed sales expectations
  • Work well in a fun and energetic team environment
  • Learn and utilize SHI's systems
  • Experience in the technology industry
  • Proficient in Microsoft Outlook, Power Point, Word and Excel
189

Inside Sales Manager Resume Examples & Samples

  • Lead with integrity, grit and vision. Achieve assigned sales revenue while managing budgeted expenses and ROI. Create data-driven, market-focused, agile district strategies within a collaborative environment. Ensure timely development and execution of rep territory sales plans and strategies through effective use of data and resources
  • Demonstrate effective staff management. Hire as necessary, train, support, motivate, and manage efforts of a talented sales team consisting of office-based and remote inside staff. Communicate regularly with inside reps to coach, plan, assist and appraise performance results. Establish open, consistent team communication channels and regular 1:1s with each team member. Ensure Salesforce.com is used consistently to support sales achievement; daily use of Saleforce.com as a management, data analysis and reporting tool is required. Demonstrate compliance with company policies and expectations
  • Establish sales goals and budgets per rep while managing daily work effectively. Forecast regional sales results and inventory needs regularly and accurately. Monitor expenses and provide guidance and feedback to direct reports. Create and execute short-term and long-term plans and initiatives
  • Demonstrate knowledge of educational market environments, trends, funding and legislation, including federal, state and local initiatives. Attend strategic conferences and meetings. Work in the field as needed with larger accounts and opportunities
  • Collaborate with direct manager, management colleagues, inside sales curriculum specialists and regional marketing to analyze, improve, and implement processes and best practices on an ongoing basis
  • Five plus years successful sales experience in the K-12 market selling both print and digital programs. Successful background in selling digital solutions and ability to model and support staff development in all areas of sales and customer support
  • Proficiency with MS Excel, Word and Power Point, web based presentation tools such as WebEX, and extensive experience with a leading CRM, preferably Salesforce.com
  • Ability to analyze/forecast sales, manage/manage expense budget, maximize ROI to achieve goals
  • Previous or demonstrated success in sales, preferably in building/managing a team. Strong training/development skills; excellent organizational skills, adherence to schedules and follow through is necessary
  • Ability to travel throughout the Eastern US if needed
  • Position involves overnight travel; typically no more than once a month
  • Must be able to lift 50 lbs
  • An open territory sales background and a minimum of two years sales management experience or demonstrated ability to lead
  • Educational inside sales experience
  • A positive, flexible, creative and goal-oriented outlook
190

Sales Development & Inside Sales Manager Resume Examples & Samples

  • Position is responsible for creating lead generation and outbound call strategies to support NCR’s market share gain goals
  • Position requires ability to manage multi-channel Sales strategy across Community Bank and Credit Union Market in both the physical and digital markets
  • Position required to coach team to sell solutions and services to secure new opportunities, maximizing revenue and profitability and increasing NCR's market share; Ensures execution of the sales process by moving new opportunities successfully through the funnel; Ensures team is focused on account planning for new NCR products in both existing and new users of NCR products and solutions
  • Ensures team is building relationships with prospective and competitive customers; Drives interface in defining customer needs and NCR's ability to meet those needs through NCR branch solutions; Establishes the team to be the liaison between the customer and NCR for market feedback in regard to issues for new customer escalating any roadblocks to securing the business; Drives proposing and closing deals in the above mentioned solutions
  • Leads pre-identified prospects and existing customers within an assigned territory; Partners with other business units to expand cross-sell opportunities
  • Position requires strong prospecting and proposing skills, ability to build customer relationships through consultative selling and promoting customer confidence in NCR; Must be focused on the development of new business opportunities and closing new accounts allowing us to aggressively penetrate competitive accounts leading to long term business relationships
  • 10 years + of related business and inside sales management experience along with a proven track record of success in technology sales and leadership
  • In-depth experience and understanding of the financial market (preferably in the mid-tier banking sector) and related competition
  • Background in SaaS and Application Software – with an emphasis on creating volume (vs. value)
  • Manage the sales process and develop a strategies to drive demand creation and lead generation which aligns customer needs, issues, opportunities with industry best practices and our company’s offerings
  • Strong Executive Presence
  • Leadership of a sales organization focused on Inside Sales activity inclusive of complex solutions (HW/SW/Services)
191

Inside Sales Manager Resume Examples & Samples

  • Builds teamwork with direct reports by communicating information, ensuring understanding, involving others in team decisions, and demonstrating / modeling personal commitment to the team. Leads and manages training initiatives by conducting ongoing sales and customer service training programs. Remains current on company information to lead team to improve sales and customer experiences
  • Develops analysis that provides insight into inside sales operations; Reviews trends and drives change that will improve customer service, more effectively utilize resources and ensure service and sales levels are achieved or exceeded
  • Creates and fosters a positive work environment conducive to high performing teams; Directs the efforts of the inside sales team by providing day-to-day direction, guidance, coaching and professional development related to performance evaluation and identification of opportunities for improvement. Sets clear performance expectations, coach, develop, and review activity to help the team achieve goals
  • Achieves sales goals by hiring and training employees and coaching them to develop their selling skills and maintain adequate sales pipelines; Use all available analytical tools and reports to maximize the potential of each inside sales consultant and the team as a whole to better serve Southern’s customers and to grow sales
  • Attend sales group meetings concerning sales targets or forecasts, reporting on market situation; Manages small book of accounts in ISC role to remain market-facing; Attends industry/supplier conferences to develop industry expertise
192

Inside Sales Manager Resume Examples & Samples

  • Facilitate new processes, tools, communications, training and methodologies to ensure sales program’s success across teams and departments throughout the company. Serve with other departmental management to facilitate relationships among members of these various departments and locations in order to achieve the organization’s goals and objectives
  • Collaborate with marketing, support, community management, internal systems, product management and account management to facilitate new programs, messages campaigns and offerings
  • Achieve team-based monthly sales goals by leading agent prospecting and working inbound leads
  • Train and develop a diverse team of experienced inside sales professionals
  • Gain a strong understanding of Homes.com’s product portfolio and position those products to meet prospective clients’ needs
  • Prospect agents through company-provided CRM and inventory tools, online sources, trade sources and creative resourcefulness
  • Design and manage the Account Executive teams’ activities/sales processes, including cold calling, scheduling appointments and web-based presentations through telephone and web meeting software
  • Analyze customer needs and make product recommendations and proposals
  • Attend industry events and trade shows as requested
193

Inside Sales Manager Resume Examples & Samples

  • Provides daily supervision to a team of inside sales representatives; plays an active role in selection, training, development, and coaching of inside sales reps
  • Responsible for creating, establishing and managing project plans for the deployment of new services or projects
  • Recommends products to customers, based on customer's specific needs and interests
  • Evaluates customer specifications to ensure compliance with technical and commercial requirements in accordance with industry standards
  • Provides special materials pricing
  • Answers questions about products, prices, durability, and credit terms
  • Estimates delivery dates and arranges delivery schedules
  • Instructs customers in use of products
  • Investigates and resolves customer complaints
  • Obtains credit information on prospective customers
  • Reviews purchase orders for accuracy
  • Provides support to sales representatives
  • Prepares quotes
  • Acts as liaison between customer and manufacturing entity for unique products and applications
  • Coordination and balancing of workload among inside sales team as well as timely response of email and phone requests
  • Performs periodic reviews of team members with support of Inside Sales Manager
  • Plays an active role in selection, training, and coaching of personnel,
  • Intervention in customer complaints and issues with a focus on swift and acceptable resolutions
  • Escalates issues to management as necessary for quick resolution to avoid delays
  • Develops metrics as required to validate progress on sales goals and objectives
  • Bachelor’s Degree in Mechanical Engineering, Business or a related field is preferred or appropriate experience in lieu of a degree
  • 3-5 years experience in the field or in a related area as well as strong knowledge of ball valves and 2 years of supervisory experience preferred
  • Excellent customer focus skills including interpersonal and communication skills are vital for this role
  • Good organizational skills and problem solving abilities
  • The successful candidate will have strong computer skills, ability to work with detail and solid math skills
  • Knowledge of valves, SX.e or SAP, and Microsoft CRM is preferred
  • Comfort liaising with various individuals in the company at all levels of the business
  • Task and time management skills
194

Inside Sales Manager Resume Examples & Samples

  • Assist in hiring, training & development of the Inside Sales Department for Entercom Radio stations across the country
  • Manage a department of up to twenty Inside Sales Representatives throughWeekly/Daily coaching
  • Meet predetermined quotas and targets, maintain opportunity-nurturing goals while managing daily activities and representing the Entercom brand in a professional manner
  • Determine individual account manager budget goals, selling strategies and business plans
  • Guide and mentor Inside Sales Representatives, while utilizing ENTERCOM Marketing Group´s systems to carry out these objectives
  • Represent Entercom in a highlyethical and professional manner
  • Prior inside sales experience preferred
  • Prior management experiencepreferred
  • Must have valid drivers license and reliable vehicle
195

Inside Sales Manager Resume Examples & Samples

  • Closely monitor program objectives and provide critical performance feedback
  • Provide team oversight and direction with a client centric approach
  • Provide daily training and coaching to team members
  • Drive performance of team to satisfy and exceed program goals and objectives
  • Constantly evaluate performance vs. expectations
  • Ensure sales, market and competitive information is recorded daily
  • Develop and maintain daily, weekly, working relationships with inside sales team
196

Regional Inside Sales Manager Resume Examples & Samples

  • 15%- Monitor customer, market, and competitor activity to ensure competitive solutions and product offerings
  • 12%- Compile information and data related to customer and prospect opportunities
  • 3%- Maintains sales staff by recruiting, selecting and training associates
197

Inside Sales Manager Resume Examples & Samples

  • Oversee and own inbound and outbound outreach efforts for a WeWork region
  • Plan and execute the day-to-day responsibilities that best optimize the regional team
  • Lead the day-to-day of a high performing regional New Member Development team
  • Provide regular updates to your team about objectives and processes
  • At least 4 years of sales experience in startups and/or entrepreneurial environments
  • Proven leadership experience
  • Previous experience of leading or managing teams preferred
  • Deep knowledge of automation platforms and CRM, specifically Salesforce
198

Inside Sales Manager Resume Examples & Samples

  • Responsible for driving the renewal conversations with existing clients of syndicated services
  • Understand the value proposition and business use of all comScore solutions in order to effectively position additional syndicated services
  • Work with both account management and sales leaders to renew the clients syndicated contract ahead of schedule
  • Communicate frequently and openly with clients as well as with internal stakeholders (sales operations, legal etc.) to make the process as quick and painless as possible
  • Cultivate new relationships within companies to set up in person meetings to discuss the value of the comScore product suite and develop the business relationship
  • Develop a strong understanding of the client's business and demonstrate how the comScore solutions can assist them to achieve their business goals Uncover and understand the business needs and challenges of prospects; address these through business analysis, recommendations and consultation based on our unique information services and ability to assess markets, customers, competitors and prospects Exemplify comScore's tradition of analytical and client service excellence and industry leadership
  • Minimum of a bachelor's degree
  • 2-5+ years professional experience
  • Experience within the online publisher/media company, digital agency, or market research firm ideal
  • An ambitious sales professional with a proven track record of success
  • 2 to 5 years of direct sales experience required with online media sales experience strongly preferred
  • Relentless work ethic and a desire to go the extra mile
  • Flexibility and ability to work fast under tight deadlines and demanding client requirements
199

Inside Sales Manager Resume Examples & Samples

  • Identify, hire and manage a high performing team of sales specialists that contact customers, partners and sales representatives through, but not limited to, phone calls, email, mailings and seminars to communicate sales opportunities to extend initiatives with the company
  • Conduct selling efforts as needed
  • Create and facilitate new processes, tools, communications, training and methodologies to ensure sales program's success across teams and departments throughout the company. Serve with other departmental management to facilitate relationships among members of these various departments and locations in order to achieve the organization's goals and objectives
  • Collaborate with marketing, support, community management, internal systems, product management and account management to facilitate new programs, messages, campaigns and offerings
  • Identify revenue programs and facilitate finance, legal and sales practices
  • Ensure reporting and communications is frequent and bi-directional
200

Inside Sales Manager Resume Examples & Samples

  • Intermediate to expert knowledge of a Sales Entry System like Oracle is a must
  • Superior problem solving skills. The ideal candidate will have a history of demonstrating flexibility, resilience and the ability to manage multiple projects simultaneously
  • 7 years inside sales experience which must include progressive experience in a leadership role. Outside sales experience is a plus
201

Inside Sales Manager Resume Examples & Samples

  • Manage supervisory responsibilities such as; hiring, training, performance appraisal, and employee development
  • Identify and provide employees with necessary resources and training to meet objectives. Provide timely, relevant performance feedback and employee evaluations. Recognize and reward positive results. Serve as mentor and role model to team members
  • Identify new opportunities for current and new customers. Create and define a value for customers by understanding their business model and supply chain needs
  • Lead the collaboration with the outside sales force and act as a liaison to ensure solid two-way
  • Decision Making - Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences
  • Execution -Ensuring others contribute to organization strategies by focusing them on the most critical priorities, measuring progress, and ensuring accountability against those metrics
  • Facilitating Change - Encouraging others to implement better approaches to address problems and opportunities; leading the implementation and acceptance of change within the workplace
  • Resolving Conflict - Helping others deal effectively with an antagonistic situation to minimize damage to the relationships and promote shared goals; using appropriate interpersonal methods to reduce tension or conflict between two or more people and facilitate agreement
  • Excellent verbal, written and interpersonal communication skills with the ability to negotiate difficult situations
  • Demonstrated relationship building, problem-solving and collaborative planning techniques
  • Proficient in PC and mainframe applications
  • Extensive business to business sales or consulting experience
202

Inside Sales Manager Resume Examples & Samples

  • Ensure consistent, high performance in all key sales funnel metrics for each team member; work with your team to manage a complex lead and opportunity pipelines to meet and exceed bookings targets
  • Coach and provide impactful feedback to each admissions producer on an ongoing basis. Complete weekly 1:1s with ARs to monitor progress and course correct where needed in areas such as pipeline management, overall activity, inbound/outbound availability, etc
  • Regularly implement team improvements and suggest global changes where needed to help your teams and global admissions team succeed
  • Plan and execute ongoing group training and professional development in product knowledge, technical and functional skills (call flow/Sales 101, sales event best practices)
  • Ensure timely staffing with a high bar for admissions representative output in the first 90 days; supervise onboarding and training of new admissions representatives
  • Communicates regularly with both regional sales teams and local campus operations leadership on resource needs, enrollment pacing, and inventory management in order to maximize regional bookings
  • Actively work with recruiting to ensure a healthy pipeline of prospective talent
  • Provide regular, accurate forecasting to local and regional management to inform decision-making
  • Partner closely and collaborate with Regional Admissions Director and Global Admissions Director. Facilitate tight communication on admissions and non-admissions team issues. Keep Regional Admissions Directors in the loop on the progress of their team’s success. Share information to ensure Admissions management feels supported and aligned on market-specific priorities
  • Successfully engage all team members, including those located on other campuses, using a combination of in-person and remote communication tactics
  • Work with regional management to ensure visibility into schedule of local sessions, 101s and other in-person sales events; relays information to their internal team of ARs
  • Minimum of 2 years of inside sales management, directly managing sales agents
  • Proven ability to cater coaching to the person they are working with
  • This person needs to have a student-first mentality
  • Experience working with a large team of Sales Openers a plus
  • Experience setting sales targets, reporting and interpreting KPIs, and driving results
203

Distributor Inside Sales Manager Resume Examples & Samples

  • Problem solving, Project Management, and Leadership skills required as well as good communication skills both oral and written
  • Must be customer-oriented and have the ability to work as a team player with others inside and outside the organization to maximize the focus on the customer requirements
  • May be able to work with all levels and functions in the Company
  • Proven ability to initiate and maintain strong working relationships with internal and external customers
  • Excellent interpersonal and communication skills as well as the ability to handle multiple tasks and priorities
  • Must have good technical aptitude
  • Attention to detail, good organizational skills, and accuracy is a must have; ability to analyze information, good problem solving skills, and ability to work effectively in a team environment
  • Quotation review and monitor of costs and pricing accuracy, completeness and timeliness
  • Provides work direction and leadership to direct reports including training, procedure implementation, reviewing work status and corrective action
  • O Bachelor’s degree from four-year college or university in Business or related discipline; and five plus years related experience and /or training in a manufacturing environment; or equivalent combination of education and experience
204

Inside Sales Manager Resume Examples & Samples

  • Achieves an “expert level” of EBSCO Information Services knowledge and an expert level of knowledge about the defined competition
  • Coordinates defined market sales effort
  • Assists and trains ISR’s (from all markets) and new Field Sales personnel in all aspects of the sales position including CRM software, product knowledge, negotiation skills, competitive knowledge, phone presentation (via call monitoring system), and territory strategizing
  • Meets with ISR’s regularly to plan subscription renewal strategy
  • Handles content and pricing questions from ISR’s (from all markets)
  • Evaluates ISR’s (from all markets) to help determine lateral and upward promotions across multiple markets
  • Help to plan and execute conference participation at National, Regional and State conferences
  • Handles content and pricing questions from field personnel
  • Liaison with Human Resources Department to fill open sales positions and resolve personnel issues
  • Liaison with EIS Market Development team including the prioritization of product creation, product releases, content and software enhancements, and service improvements
  • Liaison with EIS Marketing Department. In addition, the Inside Sales Manager will assist the RFP coordinator in developing the RFP responses
  • Liaison with EIS Customer Satisfaction Department including assistance of large accounts when necessary
  • Liaison with EIS Operations and Finance as required
  • In addition, the Inside Sales Manager will assist the RFP coordinator in developing the RFP responses
  • Liaison with Order Entry Department to handle special invoicing requests and issues. Also works with OE in the fulfillment of orders in need of adjustments, cancellations, and credits. See Liaison with EIS Operations and Finance above
  • 2- 5 years of sales and/or management experience within the Information Industry
  • Five (5) years, or more, sales experience required
  • Must travel to Ipswich. MA every other month / Minimum 6 times per fiscal year. Must travel to conferences and internal sales meetings as assigned
  • Sales and management skills required
  • Category specific sales experience preferred
  • Knowledge of the publishing industry preferred
205

Inside Sales Manager, Institutional Products Resume Examples & Samples

  • Provide leadership, management, training, and motivation to the team to drive lead generation and sales
  • Help develop processes, reporting, and metrics that will be utilized to manage and motivate the team
  • Assist in the development, communication and management of sales goals and campaigns
  • Serve as liaison between Managing Directors/Directors in the field and inside sales desk; develop timely messaging for insides sales team on product updates/changes
  • Optimize CRM for usage by the inside sales team and utilize CRM to help manage team
  • Analyze client needs, market trends, and opportunities for change. Develop and recommend changes to departmental policies, procedures, and workflows to meet changing business needs
  • Experience within asset management or financial services, especially credit/debt markets is preferred
  • Experience selling to institutional investors (pensions, foundations, endowments, family offices, RIAs, etc.)
  • Proven track record of lead generation. sales success, creating/maintaining relationships
  • Experience using a CRM to help manage a sales team
  • Must be a "self-starter", and self-motivated as demonstrated by level of competitiveness
  • Ability to learn Highland’s product suite and speak about our strategies in an informed manner
  • Demonstrated level of intelligence-analytic and quant ability, ability to grasp and articulate complex topics
  • Innovative - always looks for new ways of doing things internally and in the marketplace
  • BA/BS or related business degree (4 year) from a well-regarded institution
206

Inside Sales Manager Resume Examples & Samples

  • Lead a team of Inside Sales Account Managers
  • Achieve/exceed team sales quota
  • Interview potential new hires and participate in hiring decisions
  • Experience with full cycle of selling, closing and negotiation of deals and being able to coach to seasoned and new sales representatives
  • Ability to effectively communicate in a group setting as well as individually
  • Develop and implement action plans to improve the performance of sales representatives
  • Work with other Global Knowledge sales channels to optimize the customer’s experience and Global Knowledge’s competitive position
  • Ensure compliance with GK sales policies and procedures
  • Provide frequent feedback and guidance to sales representatives via 1-on-1 meetings, call reviews, and team meetings
  • Continuous learning of staff; workshops to cultivate stronger conversations, enhancing core values, federal knowledge
  • Provide senior management with key information regarding regional competitors, sales trends, sales performance, and voice of the customer
  • Solve problems related to customer satisfaction
  • Recommend staffing levels to optimize return on the sales investment
  • Forecast sales performance
  • Be available to work either the 8 a.m. to 5 p.m. shift or the 9 a.m. to 6 p.m. shift; be available before or after the shift on occasion
  • 10 to 25 employees report directly to this position – Account Managers, Sr. Account Managers, Account Executives, and Assistant Sales Managers
  • Bachelor's degree strongly preferred, or equivalent in education/experience
  • At least 5 years direct B2B sales experience
  • At least 3 years sales management experience
  • Experience in IT and learning solutions industry
207

Inside Sales Manager, IoT Resume Examples & Samples

  • Prepare and implement annual IoT inside Sales plan
  • Work with the Next Generation team to Identify all major potential customers, including current accounts to establish, develop and maintain positive relationships
  • Organize, focus and direct all Inside Technology Sales Associates on growing our IoT service portfolio
  • Provide support, training and mentoring, and daily motivation to IoT inside sales force
  • Track performance vs. objective for all IoT Inside Technology Sales Associates
  • Assure full utilization of Digital Business tools and resources
  • Coordinate and facilitate IoT inside sales training programs
  • Report against effectiveness of projects and initiatives
208

Inside Sales Manager Resume Examples & Samples

  • Hires and builds a sales team that has the ability and resources to achieve sales and retention goals
  • Facilitates segment-specific strategic planning to maximize market share and revenue and maximize the potential of team’s account lists. Assigns accounts to appropriate sales channels, and within outside sales, assigns account representatives with consideration to share growth, cost of sale, and client potential
  • Sets sales goals (quotas plus key sales objectives for inbound and outbound sales) and other defined sales metrics for inside sales representatives, based on corporate/regional sales goals for assigned market
  • Develops account forecasts and manages Sales team to achieve maximum revenue while maintaining profitability
209

Inside Sales Manager Resume Examples & Samples

  • Coach, mentor & develop insides sales teammates and Project Managers in outside sales offices
  • Set market and pricing strategies with the Sales Manager
  • Manage workflow of all inside sales teammates and Project Managers in outside sales offices
  • Foster inter-departmental relationships/team building
  • Ensure the highest standards of service are maintained through professional, informative, and responsive communications (written and verbal) with our internal and external customers
  • Facilitate effective communications between external customers, the project team, and internal departments
210

Inside Sales Manager Resume Examples & Samples

  • Management and development of inside sales team, including goal setting and regular performance reviews
  • Leading the team in growth initiatives
  • Together with territory managers, develop pricing for transactional and contractual business
  • Margin expansion
  • Inventory control and inventory maintenance
  • Champion for change and engagement of your team
211

UK / I Inside Sales Manager Resume Examples & Samples

  • Ensure the volume of handoffs between Sales Development Reps and Territory Sales Reps are successful
  • Regularly report on team and individual results: pipeline, conversion rates, and billings attainment
  • Proven experience in successfully managing people to achieve performance goals within an inbound and outbound office-based sales team
  • Extensive and proven experience in sales, preferably in enterprise applications, with a proven track record of over-achievement of quota expectations
  • Prior inside sales experience a plus with a strong desire to be in technology sales
  • Experience of managing UK/I Territory
212

Inside Sales Manager Resume Examples & Samples

  • 7 to 10 years’ of management experience
  • At least 5 years’ technical and/or sales experience with hardware and software products and services or very similar security industry experience
  • Managing change to support innovation and for organizational changes needed to improve the organization's effectiveness
  • Ability to establish focus to ensure that the department’s goals align with the strategic direction of the business
  • Strong leadership experience that develops, maintains and strengthen partnerships with others inside or outside the organization
  • Exceptional customer focus that demonstrates urgency for satisfying one's external and/or internal customers
  • Demonstrated analytical thinking ability by using a logical, systematic, sequential approach
  • An entrepreneurial approach that looks for and seizes profitable business opportunities through the leadership of the team
  • Experience fostering innovation to develop or support the introduction of new and improved products, processes, services or technologies
  • A results oriented attitude to focus on the desired result, setting challenging goals, focusing effort on the goals, and meeting or exceeding them
  • Excellent experience with Microsoft applications (Word, Excel, Outlook, PowerPoint)
  • Experience with sales tools and software (Salesforce, quoting tools, etc)
213

Senior Inside Sales Manager Resume Examples & Samples

  • Mentor, train, and coach representatives on prospecting, sales methodology, and closing
  • Plan sales programs to achieve key business objectives
  • Reach targeted sales goals through effective management of daily operations of the sales force, pipeline management, and accurate forecasting
  • Analyze various sales reports to plan sales and establish quotas
  • Establish the goals and objectives of your team, assign tasks, and review work
  • Participate in and close key opportunities with sales representatives
  • Meet with customers face to face in the field and coach representatives on deal strategy
  • 5+ years of inside sales management experience, or basic management experience in a sales environment
  • Bachelor's degree or relevant training
  • Field experience carrying your own quota; understanding of sales methodology, big deal positioning, and closing
  • Experience managing sales groups to achieve goals; ability to distribute team's workload
  • Ability to interact with cross-functional teams, customers, and peer managers
  • Experience managing a team with responsibility for results, cost, methods, and staffing
  • Excellent communication skills, and the ability to translate business objectives into clear action items
  • Understanding of the company's vision and mission, with the ability to directly apply methods and plans to accomplish sales goals
  • Experience training, and coaching representatives on prospecting, lead process, and pipeline creation
214

DCG Inside Sales Manager Resume Examples & Samples

  • Develop SMB sales strategy and set aggressive goals to grow key opportunity areas
  • Ability to work in a matrixed environment
  • Coach and develop new sales reps on prospecting and acquisition sales cycles
  • Drive strategy to increase pipeline opportunities
  • Build complex sales strategy to ensure both long term and short term goals, objects and quotas are met
215

Senior Inside Sales Manager Resume Examples & Samples

  • Minimum seven (7) years of management experience, including managing sales teams (inside or outside)
  • Experience leading, coaching, and mentoring employees in a sales environment
  • Inside sales or call center sales experience
  • Prior experience working with sales training and field based sales teams
  • Must possess excellence analytical, problem-solving, organization and administrative skills
  • Proven leadership skills with demonstrated ability to lead large sales teams and manage performance
  • Knowledge and understanding of Diabetes and/or Durable Medical Equipment
  • Experience working with a large ERP such as SAP or Centricity
  • Demonstrated ability to establish exceptional customer relationships
  • Excellent verbal, interpersonal and communication skills. Demonstrated ability to effectively communicate with all levels of customers (both internal and external) as well as all levels of management
216

Inside Sales Manager Resume Examples & Samples

  • Successful Commercial Training or a comparable qualification, usually in the field of forwarding, transport or logistics
  • Excellent communication skills on all levels, spoken/oral and written, German (must), English (preferred) additional languages are welcome for our European and worldwide Expansion
  • Able to multi-task under minimal supervision in a fast-paced environment
  • Cross-Border-Thinking
  • Sovereign occur
  • Consistently target-, customer- and results-oriented
  • You are familiar with Salesforce
  • Minimum 2 years of experience in telesales/telemarketing
  • Experience in logistics sector of advantage
  • You have minimum a bachelor’s degree in business related field such as general management/ international business /Sales
217

Inside Sales Manager Resume Examples & Samples

  • Manage team of sales staff
  • Set sales goals, and establish training programs for the organization’s sales representatives
  • Set and monitor sales quotas
  • Advise the sales representatives on ways to improve their sales performance
  • Develop scripts
  • Analyze sales statistics
  • Monitor sales calls
  • Maintain reports
  • Generate numbers for company to determine if sales goals have been met
  • Hire, train, and lead sales representatives
  • Develop motivational material
  • Create prizes and other incentives for sales reps to meet their goal
  • Leadership Skills: Your job is to motivate your employees, working with them to set and meet sales goals. You will have to resolve conflicts and may oversee hiring your staff
  • Analytical Skills: You will take the sales numbers and analyze them to find weaknesses in the system, cost-saving opportunities and redundancies. Good analytical skills will help you set proper goals and determine pricing
  • Customer Service: You might need to speak with dissatisfied customers, or entertain high profile clients. Customer service skills will be necessary
  • Communication Skills: A big part of sales and leadership is communication. You will need to be a good listener and speaker, to help customers and employees understand your direction and recommendations
  • Business degree or related professional qualification
  • Experience in all aspects of planning and implementing sales strategy
  • Proven experience in customer relationship management
  • Knowledge of market research
  • Experience with software applications
218

Inside Sales Manager Resume Examples & Samples

  • Manage a professional sales team in a designated territory
  • Drive sales strategy and work with Account Executives to attain sales quotas
  • Manage Account Executive performance
  • Build a sales team (support recruitment, hiring, and training of new employees)
  • Accurate pipeline management
  • Exponential territory growth
  • Work with Marketing to effectively create brand awareness
  • Travel within region may be required
219

Pro Inside Sales Manager Resume Examples & Samples

  • 40% - Provide leadership to the Pro inside sales business by driving sales growth and profitability through account relationships and building pipelines for targeted customers. Provides direction and guidance to team in all aspects of inside sales
  • 30% - Understands the competitive environment and develops strategies to grow share with existing accounts for self and team
  • 30% - Coach, teach and train inside sales team tin account management and relationship building
  • Proven Track record of leadership experience preferably in a sales organization
  • Effectively prioritizes multiple demands
  • Quickly grasps complex issues and initiates action for resolution
  • Proficiency in Microsoft Office (Word, Excel, Powerpoint, Outlook)
  • Ability to build effective, cross functional partnerships inside and outside the organization
  • Maintains in a professional manner at all times through excellent verbal and written skills with an emphasis on telephone skills
220

Inside Sales Manager Resume Examples & Samples

  • Recruit and direct a team of inside sales professionals, located primarily in a single location, responsible for supporting and augmenting the sales efforts of outside sales directors throughout North America
  • Manage the inside sales team to a specific set of sales goals focused on sales volume, customer penetration and product penetration
  • Establishes sales objectives by accurately forecasting monthly, quarterly and yearly objectives
  • Adjust team sales direction and targets as company sales priorities shift
  • Ensure that the team is consistently and thoroughly trained on company products and services, and corresponding correct sales techniques and strategies
  • Assess the strengths and weaknesses of the sales team and manage the sales program accordingly
  • Strong solutions based sales process and the ability to train new hires and seasoned sales people to follow the process
  • The ability to coach team members to improve sales techniques and exceed all goals. You must be able to demo and make sales for your sales team to demonstrate best practices
  • Previous 4+ experience in leading and managing an inside sales team
  • Correct acumen for the sale of marketing, distribution and business intelligence solutions in the e-commerce space
  • Track Record of superior performance metrics
  • Strong Familiarity with TravelClick Products
  • Presidents Club winner from past opportunities a plus
  • Excellent communication skills (written and oral)
  • Proficient with MS Word, MS PowerPoint, MS Excel and MS Outlook. Salesforce.com proficiency a plus
221

Inside Sales Manager Resume Examples & Samples

  • Own specific accounts/locations as assigned (ie. remote locations, B accounts which are on the ‘fringe’, or prospective B accounts). Manage all commercial aspects with the customer including relationship and regular contact with customer key stakeholders, managing and preparing offers, project contracts and quotations, leading price and contract negotiations, following up on current and potential opportunities and projects. Pro-actively address open customer issues, including quality issues, until appropriate closure
  • Penetrate new, assigned, ‘green field’ accounts or locations as identified by sales/marketing leadership
  • Sell the value propositions of TE’s products and services
  • Manages day-to-day departmental functions for all personnel
  • Perform Employee Performance Management reviews and sets individual goals for continuous employee improvements
  • Attend regular meetings and conference calls with the management team
  • Regular customer communications including site visits to handle a variety of customer sales or service issues, including taking orders, product returns and technical type issues such as proper connector applications and product options
  • Research, validate and approve product pricing and delivery timelines for customer orders
  • Interact with outside sales and business development teams to ensure continual market growth
  • Deliver extraordinary customer experience by technically advising customers on TE products, services and capabilities to best meet the needs of the Customer - drive design-in solutions and design wins
  • Grow and nurture customer relationships on every interaction that results in measurable Customer value and drives Sales, nurturing mid to long term opportunities through regular touch points until they are ready for sales engagement
  • Lead qualification and follow up of inbound leads received through various sources (including company web-site, sample system, social media channels, events and other sources)
  • Developing sales opportunities and assists in developing the pipeline for future sales activity through daily interactions
  • Outbound calling to establish new, high-quality opportunities with prospective customers and contacts
  • Offer custom technical solutions that benefit the customer
  • Communicate via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering, logistics and others as necessary
  • Nurturing mid to long term opportunities through regular touch points until they are ready for sales engagement (may have assigned accounts)
  • Commit to being part of the solution when faced with a challenge
  • Liaise effectively with various internal business partners like Engineering and sales to resolve Customer inquiries and requests
  • React positively to changing business conditions by proving to be flexible and adaptable
  • The individual will also be responsible for Lead Management. The Inside sales rep is the key driver for Lead qualification, identifying customer needs and coordinating follow through by Inside sales rep or outside sales till successful closure
  • Sales effectiveness support – Inside sales rep will act as “extended hand” of the sales team members following up on administration actions, sample requests, escalations. Understanding of the TE internal organization and speed is the key
  • Promptly and efficiently handle all inbound leads - make contact with all hot leads within 24 hours and all other leads within 1 week
  • Qualify or disqualify all leads, using consultative selling techniques to uncover the customer needs and opportunities
  • Determine whether to retain ownership or stage for handoff to outside sales (either direct or channel) ensuring follow through to a closure
  • Excellent relationship and communication skills
  • A passion for serving and helping customers
  • Strong selling, presentation and negotiation skills
  • Ability to work to deadlines and challenging targets
  • Ability to identify and pursue new business opportunities in line with business plans
222

Inside Sales Manager Resume Examples & Samples

  • Research and develop a defined book of business within an assigned territory, as well as develop new accounts in the following industry segments: Industrial, Welding, Safety, Oilfield & Pipeline, Construction, Janitorial, Material Handling, Rental, PVF, HVAC, Electrical, Plumbing, Integrated Suppliers
  • High School Diploma or GED, Bachelors Degree highly preferred
  • Knowledge of master distributor business model#LI-DNP
223

Inside Sales Manager Resume Examples & Samples

  • Development of specific performance expectations for individual Inside Sales team
  • Development of performance milestones that drive bonus compensations (while working directly with Inside Sales Consultants)
  • Completing and documenting performance reviews for each Inside Sales team (minimum 2 per year)
  • Developing criteria (which is to be approved by the branch manager) to be used in hiring additional staff (when necessary)
  • Providing day to day supervision for Inside Sales team, assuring desired performance standards are maintained
  • Developing strategies with Inside Sales staff to increase cash sales business
  • Responsible for making adjustments to display areas as needed to target identified products and support strategies to increase cash sales
  • Developing a strong focus on Customer Service with Inside Sales group, utilizing a collaborative
  • Leadership style that supports the theme of high quality service
  • Strengthening the coordination, communication and collaboration between Inside Sales and Outside Sales, resulting in improved Customer Service
  • Work with both the Outside and Inside Sales groups to maintain an accurate, current estimate of upcoming business, broken down by specific products
  • Assure optimum pricing from vendors by utilizing accurate forecasts of upcoming sales
  • Maintain adequate inventory for highly desirable items at all times
  • Work with Branch Manager and Purchasing to assure Residential Roofing Product classification achieves ROI requirements established by the Regional Management
  • Establish computer pricing for Tier II & III Residential Roofing Products, keeping price overrides at or below the minimum specified by Regional Management
  • Monitor and provides guidance to Inside Sales Consultants regarding Tier I product pricing
  • Assure OHGT items are sold by developing enticing promotions to move these products
  • Maintain a minimum level of OHGT and OMG Residential Roofing Products on site (acceptable to the Regional Manager)
  • Supervise and direct presentation of products in the Branch Showroom in support of specified Branch market development strategies
  • Monitor Branch Showroom housekeeping standards and housekeeping of the Inside Sales area, providing coaching as required
  • Meet regularly with Inside Sales and Outside Sales functions to clearly specify anticipated upcoming needs for Residential Roofing Products
  • Regularly communicate with Purchasing and Operations regarding Residential Roofing Product requirements
  • Negotiate with vendors (after coordinating with Branch Manager, Regional Manager and Purchasing)
  • Monitor daily GPTA & GPTT for Residential Roofing Products
  • Needs to demonstrate well-honed sales skills
  • Must understand the nuances of customer relations
  • Must be able to handle multiple tasks at once while maintaining control and perspective of each
  • Must be able to learn and retain vast amounts of product information
  • Must be able to lead a team of sales professionals to their goals
  • Must possess math and accounting skills
  • Sales experience (in the building products industry)
  • Managerial experience in a team-based environment
  • Experience in multitasking
  • Experience in general accounting practices
  • Experience in inter-personal employee relations (reviews, goal setting, etc.)
224

Txdot Project Inside Sales Manager Resume Examples & Samples

  • 7-10 years of experience managing and developing complex proposals, presentations, and related sales or business development deliverables
  • Sales and marketing leadership experience in the engineering, and/or construction industries
  • Advanced English writing, editing and proofreading skills, with an eye towards sales messaging, themes, proposal aesthetics, and content
  • Previous experience and success with increasing proposal development and production efficiency, particularly as it relates to lowering the costs of sales efforts while maintaining or increasing the win rate
  • Strong leadership qualities; able to manage and direct pursuit teams, help drive the sales process, and coordinate/negotiate with teams both in person and remotely
  • Ability to lead a pursuit team, establish and communicate a plan, motivate the team, connect the dots within a company to offer solutions, and produce high quality outcomes
225

Gccs Inside Sales Manager Resume Examples & Samples

  • Focus on developing relationships with customers in Dell's Global 500 sales segment (Fortune 500 and similar organizations)
  • Responsible for partnering with your Field counterparts, creating strategic account plans, and executing as a team in order to sell the full catalog of products and services via telephone and in some cases, face to face
  • Contributes to standards around which others will operate
  • Establishes and influences operating policies
226

Senior Inside Sales Manager Resume Examples & Samples

  • Proven track record of creating high quality, compelling sales deliverables
  • Leadership skills with the ability to work across geographies and to interface directly with executive level leaders within CH2M
  • Ability to learn how our teams operate and complete projects in Alaska. A technical background in delivering or managing projects is considered a positive but not required
  • Successful track record of being innovative and bringing differentiated solutions to clients
227

Inside Sales Manager Resume Examples & Samples

  • Lead a team of Inside Sales Representatives to over-achieve a revenue quota
  • Provide daily 1:1 coaching with the Inside Sales Executives to create a high performance sales organisation among best in class for the industry
  • Partner with field based regional sales directors and account executives to ensure alignment, set expectations, and identify and close new opportunities. Also identify areas of operational improvement
  • Coach the Inside sales Representatives to set goals, plan activities, and achieve “operational excellence” with respect to the use of Salesforce CRM
  • Conduct bi-weekly team development meetings and daily team huddles on execution
  • Has the ability to develop strategy of market penetration, working closely with Field Marketing, the Director of Inside Sales and the field leadership
  • Exercise stewardship of Qlik’s prospect and customer database and build relationships with executive sponsors in our client and partner base
  • Partner with the Reseller Managers and Director of the Reseller Partners to help strengthen Qlik’s partner channel
  • Executive sponsorship on strategic sales opportunities
  • Weekly forecasting using the Customer Centric Selling methodology
  • Provide accurate revenue forecasts to the business and the Hub Director
  • Experience of working with the Italy region and Italy Partner ecosystems
  • Independent working and decision making skills
  • High energy, results oriented, self-motivated/self-reliant, team player
  • Ability to mentor team members through an end to end sale
  • Good forecasting skills
  • Ability to successfully influence team members, peers and senior leadership
  • MBA preferable
  • Or Relevant experiences in solution selling, B2B, Software companies
  • Track record of building and driving consistent, high performing Sales organizations
  • Familiar with Sales 2.0 technologies such as LeadLander, Marketo, DataHug
  • Track record of consistent quota attainment and carrying / managing complex sales cycles over the phone
  • Experience with customer centric selling or solution selling
  • Mobility - up to 10% travel time required
  • LI-GA
228

Inside Sales Manager Resume Examples & Samples

  • Work in a collaborative, cross-functional team environment to help win strategic projects and help deliver the resources and capabilities of CH2M
  • Actively engage with the pursuit team on sales process discipline, budget estimation and management, win strategy and proposal development, interviews, and presentations
  • Develop and implement plans to respond to client requests for proposals, presentations, and other information
  • Lead proposal and presentation teams for a variety of pursuit types and sizes, geared to the specific requirements of the client
  • 10+ years of experience managing and developing proposals, presentations, and related sales or business development deliverables
  • Advanced English writing, editing and proofreading skills, familiarity with technical writing, with an eye towards sales messaging, themes, proposal aesthetics, and content
229

Industrial Inside Sales Manager Resume Examples & Samples

  • Exceed team sales and profitability targets
  • Monitor the sales team’s performance, evaluate and implement changes to ensure the team’s continual success
  • Partner with the Vice President of Sales to manage budget and develop the initiatives to ensure all revenue, profit and service goals are achieved
  • Oversee resource planning, reporting, territories, incentives and communications for the assigned team
  • Participate in client interactions to ensure cross-training, customer satisfaction and management involvement regularly
  • Create and implement a program to grow our house account business
  • Create and leverage marketing programs to drive new product volume
  • Document key service requirements for our top accounts
  • Actively engage in customer satisfaction issues
  • Conduct one-on-one reviews with sales reps to access performance, provide guidance and identify development needs
  • Conduct annual performance reviews to advance our performance management culture
  • Work closely with the training and development manager to develop an ongoing competency program for the Inside Sales Team
  • Collaborate with marketing, credit, IT, purchasing, operations and outside sales to facilitate new programs, messages, campaigns and offerings
  • Set an example for Inside Sales Representatives in areas of personal character, commitment, organizational and selling skills, and work habits
  • 5 -7 years of Industry Experience – Primarily in sales or business management
230

Senior Inside Sales Manager Resume Examples & Samples

  • Extensive experience in Client Account Relationship Management/Sales
  • A background in the Electronics, Life Sciences or Pharma industries
  • Ability to learn how our teams operate and complete projects in Europe. A technical background in delivering or managing projects is considered a positive but not required
231

Inside Sales Manager Resume Examples & Samples

  • Maintain open line of communication with the active field staff and clients with appropriate follow-up in order to re-engage for future opportunities
  • Build pipeline and database of qualified per diem nurse candidates by prospecting strategically on a daily and weekly basis using system databases and cultivating relationships in order to capture as many potential candidates as possible via phone and email
  • Initiate and manage email campaigns to generate market demand, using database prospecting reports and content templates, in order to promote AMN opportunities and increase response rate
  • Provide recommendations to leadership on programs that target an expanded supply base in order to capture and convert an increased volume of candidates
  • Maintain nurse candidate database with accurate contact information, qualifications, quality services documentation and selling points
  • Consult with clinicians on current situation and ideal situation, probing for unspoken needs using a consultative selling style in order to gain commitment to take urgent action on the available opportunities
  • Leverage industry expertise by referencing local and national healthcare staffing trends to gain credibility and influence in order to identify more sales opportunities
  • 3 years sales experience in inside sales or customer service industries
  • Previous leadership/supervisory experience leading a sales team
  • One (1) year of sales or recruiting experience, preferably in the staffing or clinical industry
  • Experience in recruiting, interviewing, qualifying and selecting applicants for various positions and in supervising and managing employees