Representative, Inside Sales Resume Samples

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TB
T Baumbach
Tianna
Baumbach
2378 Georgiana Rue
Chicago
IL
+1 (555) 373 5370
2378 Georgiana Rue
Chicago
IL
Phone
p +1 (555) 373 5370
Experience Experience
Chicago, IL
Representative, Inside Sales
Chicago, IL
Kuvalis, Schulist and Ebert
Chicago, IL
Representative, Inside Sales
  • Perform other job-related duties as requested and works effectively with other team members to ensure the goals and objectives of the organization are met
  • Create and maintain real-time database of market intelligence and sales activity utilizing automated customer relationship and sales management system
  • Establish and maintain a good working relationship within close team dynamic, other departments and customers
  • Time Management: Establish priorities and schedules time efficiently being sensitive to deadlines
  • Initiate introductory customer calls with the objective of developing a long-term business relationship
  • Team Work: Is seen as a team player and is cooperative; encourages collaboration
  • Host customer site visits to perform product demonstrations, opportunities within territory
Philadelphia, PA
Inside Sales Center Representative
Philadelphia, PA
Yundt LLC
Philadelphia, PA
Inside Sales Center Representative
  • Establish credibility among our customers to make cross-sell / up-sell recommendations
  • Prioritizes and makes calls to prospects and existing customers to
  • Partner with the IDEXX field sales team to retain, acquire and grow account base
  • Communicate using the company-prescribed appointment-setting methodology
  • Obtain and input all essential homeowner information correctly including names, address, phone number(s), email address and secondary contact
  • Fulfill activity plan and appointment conversion goals within stated guidelines
  • Act as “voice of RbA”; communicate to all team members, customers and prospective customers respectfully and tactfully
present
Houston, TX
Inside Sales Named Accounts Representative
Houston, TX
Okuneva Inc
present
Houston, TX
Inside Sales Named Accounts Representative
present
  • Subscription Renewals – manage upcoming renewals through customer conversations and providing quotes
  • Manage Opportunity Pipeline using current Sales Methodology program– maintain accurate forecast categories and manage pipeline against plans and targets weekly
  • Use Salesforce.com to document all customer opportunities and customer activity
  • Respond to customer inquiries in a prompt manner
  • Handle or delegate accordingly
  • Responsible for securing the existing subscription base of renewals and increasing subscription revenue by promoting consumption based subscription platforms, multi-year subscriptions, advanced support options, and leveraging promotions
  • Use Salesforce.com to submit orders via salesforce.com case and monitor to completion
Education Education
Bachelor’s Degree in Business Administration
Bachelor’s Degree in Business Administration
California State University, Los Angeles
Bachelor’s Degree in Business Administration
Skills Skills
  • Knowledgeable in Heating Ventilation Air Conditioning Refrigeration (HVACR)
  • Process Improvement Capability
  • Ability to build long lasting relationships with internal & external customers, and work within a team setting
  • Proficient use of JDE, Excel and Salesforce.com
  • Ability to assume back up functions due to skills and capacity constraints
  • Winemaking technical knowledge is an asset
  • Excellent written and spoken communication skills in English
  • Knowledge on computer applications such MS Office, Mainframe and other Business Systems and Tools
  • Ability to assume cross-trained function
  • At least two (2) years experience gained from interactive customer service and related functions
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15 Representative, Inside Sales resume templates

1

German Inside Sales Software Representative Resume Examples & Samples

  • Able to demonstrate strong sales skills
  • Ability to use sales channels
  • Able to demonstrate written and oral skills within a customer environment
  • Good working knowledge of IT, particularly within the software field
  • Must be able to take ownership for business planning in the territory that they are responsible for
  • Consistently demonstrates proactive activities within accounts to uncover new business and take ownership for new opportunities
  • Demonstrated achievement of progressively higher quota, diversity of business customer and higher level customer interface
  • Typically 3-5 years of experience in specialty sales
  • Previous experience of working in a highly automated sales office
  • Must understand forecast and pipeline management
2

Representative, Inside Sales Resume Examples & Samples

  • E-Sales
  • Outbound and inbound sales support to include VAR support through order and issue escalation management
  • Support or lead short-term sales initiatives/campaigns
  • Proactive selling initiatives/lead qualification
  • Generate and issue of sales quotes related to product and support services
  • Communicate sales promotions, new product introductions or updates
  • Host customer site visits to perform product demonstrations, opportunities within territory
  • 40% of calls will be outbound to customers with minimum call expectations set
  • Complete and respond to General Specification requests for pre-project bids
  • Assigned territory with focus on exceeding quotas through supporting outside sales
  • Up to 25% travel to support sales meetings, trade show suport, and campaigns
  • Team orientated and can adapt quickly to changes in the market
  • Makes significant contribution to their team by applying their knowledge of the discipline
  • Has a solid understanding of the fundamentals of the discipline and role with ongoing development of specialized knowledge
3

Inside Sales Named Accounts Representative Resume Examples & Samples

  • Sales – renewal & net new quota driven
  • Subscription Renewals – manage upcoming renewals through customer conversations and providing quotes
  • Responsible for securing the existing subscription base of renewals and increasing subscription revenue by promoting consumption based subscription platforms, multi-year subscriptions, advanced support options, and leveraging promotions
  • Conduct outbound customer calls; responsible for a minimum number of calls daily
  • Determine customer requirements and expectations in order to recommend specific subscription solution
  • Respond to customer inquiries in a prompt manner
  • Handle or delegate accordingly
  • Use Salesforce.com to submit orders via salesforce.com case and monitor to completion
  • Manage Opportunity Pipeline using current Sales Methodology program– maintain accurate forecast categories and manage pipeline against plans and targets weekly
  • Maintain knowledge of Autodesk products, competition and industry trends along with promotions and other items related to doing business with Autodesk and/or its Partners
  • Build and maintain relationships with Named Account Executives and relevant channel partners for repeat renewal business
  • Responsible for quarterly and annual renewal forecasts to Named Account Sales Management
  • 3-4 Years of sales experience in a similar role- REQUIRED
  • Previous experience in both direct sales and contract renewals
  • Software industry experience strongly desired
  • Previous experience selling to the AEC verticals preferred
4

Representative, Inside Sales Resume Examples & Samples

  • Attends training, workshop, seminar, and focus group discussions of the team
  • Work within defined ECT-GSC operational and employee goals by contributing to other projects, if needed
  • Ability to assume back up functions due to skills and capacity constraints
  • Ability to build long lasting relationships with internal & external customers, and work within a team setting
  • Process Improvement Capability
  • Excellent written and spoken communication skills in English
  • Knowledge on computer applications such MS Office, Mainframe and other Business Systems and Tools
5

Inside Sales Counter Representative w / CDL Resume Examples & Samples

  • Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with customers, vendors, co-workers, and management
  • Communicates by phone and in person with customers, sales staff, store managers, and others, inquiring about and providing information on cost, ordering, delivery times, etc
  • Establishes and maintains good customer relations
  • Maintains neat, clean, and professional personal appearance
  • Ability to handle cash transactions accurately
  • Ability to perform work during prolonged standing up to 8 hours; frequent bending, stooping, crouching, reaching, grasping, feeling, and repetitive motion also required
  • Ability to perform work during occasional climbing, balancing, kneeling, crawling, pushing, pulling, and finger activities
  • Must be able to operate a forklift
  • Ability to work occasional overtime as required to meet customers needs and management expectations
  • Setup and promotion of welding equipment and processes
6

Inside Sales Key Account Representative Ddsd Resume Examples & Samples

  • Minimum two (2) years of sales experience
  • 3 years sales or inside sales experience
  • 2 years of key account experience
  • Sales experience within Healthcare Markets
  • Solid understanding of DDSD products
  • Knowledge of the Pharmaceutical market
  • Key Account Management Skills
  • Advanced selling skills & value selling cost comparisons
  • Strong active listening skills & strong oral, written & presentation skills
  • Proficient in Excel, PowerPoint, Word, Lotus Notes, and CRM systems
7

Representative, Inside Sales Resume Examples & Samples

  • Call on current and potential customers at surgery centers in an assigned geographical area, for the purpose of converting new business, maintaining current customers and growing markets share
  • Coordinate and participate in LAN team activity to ensure attainment of fiscal year budget objectives and compliance with individual cost center controls. Support and follow established pricing policies and procedures
  • Perform other job-related duties as requested and works effectively with other team members to ensure the goals and objectives of the organization are met
  • Basic keyboarding and computer skills
  • 1-2 years previous sales experience preferred
  • Refers to policies and past practices for guidance
8

Inside Sales Iclicker Representative Resume Examples & Samples

  • Develop in-depth product knowledge of the disciplines & IClicker/REEF identified as critical to the territory’s success in a given year
  • Develop in-depth knowledge of competitors’ products in markets that are key to the territory’s growth and success
  • Attend the company’s National Sales Meeting yearly and partake in additional training sessions
  • Minimum of two years successful sales, marketing, or operational experience preferred
  • Ability to work well both independently and collaboratively with sales management, sales representatives, editors and marketing managers
  • Excellent interpersonal, communication, presentation, and relationship-building skills
  • Available to travel occasionally
  • Demonstrates persistence and overcomes obstacles
  • Sets high standards for his/her performance
  • Uses time efficiently
  • Follows through on all commitments
  • Changes approach or method to best fit the situation
  • Speaks persuasively in positive/negative situations
  • Responds well to questions, if needed
  • Strategizes to meet organizational goals
  • Demonstrated expertise in technology is preferred
9

Representative, Inside Sales Resume Examples & Samples

  • Demonstrates basic industry, customer and Cardinal Health/The Harvard Drug Group knowledge
  • Build and sustain relationships founded on trust with internal and external customers and ensures customer satisfaction and loyalty
  • Initiate introductory customer calls with the objective of developing a long-term business relationship
  • Applies basic sales protocol by following appropriate sales presentation guidelines
  • Expand customer base and products sold to this base
  • Conduct quality sales calls
  • Self-motivated to achieve goals
10

Inside Sales Center Representative Resume Examples & Samples

  • Prioritizes and makes calls to prospects and existing customers to
  • Typically 2-4 years of successful sales or applicable business experience involving direct customer contact preferably in companion animal health, biotechnology, healthcare or diagnostics and/or hardware products
  • Ability to negotiate and close sales
  • Capability to absorb and articulate technical information
  • Ability to work both independently and as part of a team
11

Representative, Inside Sales Resume Examples & Samples

  • Process sales orders/credits accurately and in a timely manner, follow up with order confirmations, inform out of stocks, and make recommendations and substitutions
  • Ensure all customer calls are answered with courtesy and respect and ensure customers receive exceptional consistent service
  • Deliver on realistic sales goals/targets for a predefined group of accounts within the lower volume customer segment
  • Maintain an appropriate call pattern and schedule for a predefined group of accounts within the lower volume customer segment to meet and exceed sales targets
  • Collaborate with Account Managers/Marketing to inform customers of new products and marketing updates
  • Manage customer inquiries, complaints and requests in a timely manner
  • Ask additional questions to understand the customer requirements to ensure accurate and fact based solutions
  • Develop and share best practices and standards with respect to customer recovery when issues arise to ensure fair and timely resolutions
  • General administrative duties including maintaining customer records, filing, administration of customs documents and invoice processing
  • Manage pre-order process of limited release and special orders
  • Establish and maintain a good working relationship within close team dynamic, other departments and customers
  • Oral Communication: Presenting information or ideas effectively
  • Written Communication: Express ideas and data clearly in reports and presentations
  • Team Work: Is seen as a team player and is cooperative; encourages collaboration
  • Customer Focused: Exceptional customer service acumen
  • Strong Interpersonal Skills: Ability to relate to all levels in an organization and with all customer types
  • Communication: Shares information with others, escalates issues when required
  • Listening: Active listening with probing questions to gain full understanding
  • Time Management: Establish priorities and schedules time efficiently being sensitive to deadlines
  • Disciplined, self-motivated and sales focused
  • Proven problem solving and negotiation skills over the phone with ability to influence customers to grow sales
  • Performance and results driven, self-motivated and disciplined
  • Minimum of 5 years’ experience in Inside Sales or Customer Service
  • Proactive with consultative selling skills
  • Winemaking technical knowledge is an asset
  • Maintenance of data information and data records
  • Proficient use of JDE, Excel and Salesforce.com
12

Representative Inside Sales Resume Examples & Samples

  • 2+ years experience in customer service
  • 1+ years sale experience in security and low-voltage equipment and consumer electronic industries
  • 1+ years experience with order management, phone and counter sales, account assignment, inventory control and administrative support
  • 1+ years experience with Microsoft Office and point of sale systems
  • Ability to memorize multiple computer screens and processes to complete day to day duties of the job
  • Sales and technical experience in security and low-voltage equipment, mobile and consumer electronic industries, including cellular, electrical, electronic, security systems, electric heaters, and wireless technology products
  • Ability to learn quickly and handle high call volume and thinks outside the box
  • Excellent selling, negotiating and closing skills with ability to build and long term business relationships
  • Strong customer service skills and multi-tasking abilities
  • Self motivated, process driven, and goal orientated team player with winning attitude and positive outlook
13

Representative, Inside Sales Resume Examples & Samples

  • Process daily orders for BC Direct customers
  • Act as a vast knowledge base for customers and our team’s inquiries with respect to new product launches, VQA availability, product inventory levels, order process systems, pricing, product returns, payment inquiries, and new account set ups
  • Maintain, update and implement all Order Forms as needed
  • Provide service, support, and communication to the BC Sales Teams, Management Teams, and customers of multi trade channel groups in regards to daily sales activity and customer satisfaction
  • Ability to persuade, inspire, and pursue incremental sales opportunities
  • Cultivate and drive sales within the targeted key strategic initiatives
  • Maintain professionalism in all aspects of communication with both internal and external customers, informing them when to expect their delivery and if necessary, dealing with any queries, delays, and challenges as required
  • New customer account setup: requires working with new customers, set up desk, finance, and sales managers to provide details on new customer information prior to order fulfillment
  • Action form administration: required to field all calls from customers pertaining to order/service failures.Requires knowledge and use of ContainerWorld’s website to input pickup and delivery of product.Follow up and credits are required to ensure resolution to customers’ satisfaction
  • Ensure accurate transmissions of all of our orders processing through our X-order system and ContainerWorld’s system and alerting teams as necessary should delays/issues arise in this process
14

Inside Sales Center Representative Resume Examples & Samples

  • Fulfill customer orders for IDEXX products and services through multiple channels including phone, fax, email and chat
  • Establish credibility among our customers to make cross-sell / up-sell recommendations
  • Maintain customer contact database(Salesforce.com) with accurate profiles, notes and opportunity information
  • Partner with the IDEXX field sales team to retain, acquire and grow account base
  • Provide an outstanding customer experience
  • Bachelor’s degree in a business or scientific discipline preferred, or an equivalent combination of experience and education
  • Sales and/or applicable business experience involving direct customer contact
15

Inside Sales & Dispatching Representative Resume Examples & Samples

  • 3 to 5 years’ customer service related experience
  • Experience with customer service & account management and transportation dispatch in a building products or industrial products environment
  • Experience with Microsoft Office suite (Word, Excel, Outlook)
  • 5+ years of customer service related experience
  • Associate’s or Bachelor's Degree
  • Dispatching related experience
16

Inside Sales Call Representative Resume Examples & Samples

  • High school graduate
  • At least 1 year of over the phone sales, customer service and/or collections experience
  • Knowledge of the real estate / mortgage lending industries a plus
  • Local to Irvine, CA only need apply **
17

Inside Sales Center Representative Resume Examples & Samples

  • Act as “voice of RbA”; communicate to all team members, customers and prospective customers respectfully and tactfully
  • Fulfill activity plan and appointment conversion goals within stated guidelines
  • Communicate using the company-prescribed appointment-setting methodology
  • Obtain and input all essential homeowner information correctly including names, address, phone number(s), email address and secondary contact
  • Identify (and document in the system) the contact on each call and the full names of all homeowners along with their wants, needs, desired results, problems and essential facts
  • Question & listen to customers; identify the customer's wants, needs, desired results or problems; re-direct calls to appropriate contact to ensure customer is served appropriately
  • Sell the value of the in home consultation and convert appointments at or above the stated percentage goal
  • Meet or exceed the desired level of outbound calling activities using the calling queues (open quote, prospect and cancellation). This also involves following the prescribed process for resulting leads and setting future callbacks
  • Coordinate with outside sales team the specifics of appointment date, time, address and any special instructions to set them up for success
  • Assume responsibility, including follow-up, for all problem resolution and customer satisfaction within your responsibility and authority
  • Follow up on all voice mail and other inquiries immediately
  • Coach & train other inside sales representatives as needed
  • Inside sales and/or Call Center experience preferred
  • Strong computer/data entry skills; Detail oriented
  • Demonstrated interpersonal, listening and questioning skills
  • Customer focused, results oriented; strong work ethic
  • Ability to manage multiple tasks concurrently
  • Able to work non-traditional hours as needed (evenings and weekends)
18

Inside Sales Digital Representative Resume Examples & Samples

  • Generate net new business & expansion of presence in enterprise accounts with greater than $100M in annual revenue
  • Balance between heavy pipeline generation and running tight sales cycles from start to finish
  • Collaborate with customers & prospects to clearly define current challenges and pain related to achieving overall business objectives
  • Perform sales presentations/demonstrations to match solutions with identified needs
  • Accurately forecast quarterly and monthly sales by possessing a full understanding of customers’ specific decision-making and purchasing process
  • Acquire and integrate industry knowledge related to general trends, emerging technologies, and competitors
  • Develop Digital opportunities and own revenue contribution, from pipeline generation to close
  • Lead Digital opportunities, collaborating deeply with Professional Services and Legal teams
  • Minimum 3+ of sales experience
  • Experience building a sales pipeline and positioning business to close
  • Knowledge of Salesforce.com and/or is required and use of other opportunity tracking systems is preferred
  • Native/Fluent in English and French languages (Spanish and Italian a plus)
  • Technical and/or Enterprise Sales experience
  • Proven track record of success, continually exceeding quota targets
  • Possess the ability to gather information on customer business processes, critical success factors, and competitive standing to deliver value-added business solutions
  • Must be capable of balancing general prospecting requirements, fulfilling customer needs, and meeting company expectations and goals
  • Independent thinker, with good judgment skills and proven track record of problem solving
  • Business Acumen in positioning Digital solutions and SaaS software
19

Representative Inside Sales Resume Examples & Samples

  • Responsible for generating and closing phone and face-to-face selling and order entry
  • Work with multiple functional business areas to ensure critical order management milestones are met
  • Process orders and provide customer service by assisting in product selection, negotiating price, performing order/quote entry, researching/resolving customer questions/complaints, maintaining sales literature/displays and arranging for customer training
  • Generate sales by cold/warm-calling current/prospective customers
  • Educate customers about product lines and provide advice
  • Comply with branch operational requirements by ensuring properly completed invoices and returns, handling cashiering duties, maintaining the sales floor, ensuring that inventory is stocked properly, maintaining sales literature and event displays, participating in taking inventory and reconciling cash drawers
  • Participate in industry marketing/sales events, by attending trade shows, association programs and obtaining, providing product training
  • Assist with administrative support including answering telephones, filing, mail and courier, and any other duties as required
  • Lifting up to 50 pounds occasionally
  • 3+ years’ experience in customer service
  • Experience with order management, phone and counter sales, account assignment, inventory control and administrative support
  • Ability to work with Microsoft Office and point of sale systems
  • Ability to learn quickly and handle high call volume
  • Excellent selling, negotiating and closing skills with ability to build long term business relationships
  • Proven ability to work unsupervised, and be able to make good high-production and customer-focused decisions daily
20

Inside Sales / Resource Centre Representative Resume Examples & Samples

  • Assist customers to learn more regarding Medtronic’s Diabetes technology through different forms of communication including dialogue on the telephone, written communication, and connections with community events
  • Assist new and existing customers to investigate insurance coverage availability on an individual basis
  • Assist customers in learning what their individual options are for accessing Diabetes technology products; provincial program coverage, private insurance coverage or other
  • Assist customers in making the appropriate decisions for their individual situation from a technology access perspective
  • Deliver the defined results in partnership with the Territory Manager for the territory (is) that are assigned. The Inside Sales Resource Centre Representative position is responsible to close sales for their respective territorie(s)
  • Follow up all leads in respective area; prioritize and process as appropriate and coordinate with other stakeholders including the Territory Manager on a daily basis
  • Keep stakeholders informed and keep up to date with all phases of the selling process including daily update of databases
  • Located in BC office locations (Medtronic Vancouver office and 2-3 days per week at the BC Resource Centre in Surrey). Up to 20 percent of the time providing some Resource Centre support managing the front desk, greeting customers, handling mail and voicemail at the centre and some post event follow up calls
  • Interact effectively and respectfully with many internal stakeholders and team members
  • Participate in regional and National meetings as requested and assist in regional events on occasion
  • University degree or College diploma
  • Minimum of 3-5 years of experience in a role that requires a high level of customer interaction
  • Experience with Salesforce/SAP
  • Excellent prioritization and organizational skills
  • “Sales/results driven” skills
  • Able to work very well independently and participate as a key member of a team
  • Excellent telephone communication skills and written skills via email
  • Able to interact and cope with multiple stakeholders in the team
  • Very strong listening skills
  • Able to successfully communicate with potentially new and existing customers effectively and efficiently
  • Strong computer skills with Microsoft Outlook and Excel
  • Flexibility in hours required to be available; will require the occasional evening/weekend time requirements
  • Strong self-motivation required and the desire to achieve measurable results
21

Representative, Inside Sales Resume Examples & Samples

  • Ability to work M-F: 11:30 AM -8 PM
  • Demonstrate advanced knowledge of Cardinal Health and customer industry, including: key competitors, terminology, technology, challenges, reimbursement and demonstrates basic knowledge of customers’ unique business needs related to Cardinal Health offerings; demonstrates working knowledge of how Cardinal Health offerings match with a customers' unique business needs
  • Initiate and take ownership of principles of territory management, including: account planning, selling processes, post-sales implementation processes, deal economics
  • Effectively negotiate and collaborate with customers and colleagues to influence support for mutually beneficial outcomes
  • Consult with supervisor or senior peers on complex and unusual problems
  • Call on current and potential pharmacies in an assigned geographical area, for the purpose of converting new business, maintaining current customers and growing markets share
  • Convert existing and potential customers' use of targeted products and ensure sustained and expanded sales of these products
  • 1-2 years proven outside or inside sales experience
22

Account Representative / Inside Sales Resume Examples & Samples

  • Contact stores proactively when issues are anticipated, with the objective of building positive long-term customer relationships
  • Expected to provide analysis for seasonal variations, store size, and any relevant patterns
  • Provide timely communication to customers regarding events and changes that will have an impact to their operations. This includes, but not limited to
23

UK&I Inside Sales Channel Representative Resume Examples & Samples

  • Understand customer needs
  • Capacity to manage own Sales territory in a quantitative and qualitative way in order to find best combination to reach target
  • Own relationship and end-to-end sales cycle
24

Inside Sales & Quotations Representative Resume Examples & Samples

  • Support the Sales organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology, determining costs, preparing final documentation, and serving as a key technical resource in the assigned area
  • Support the local Sales organization/customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers
  • Provide technical support during the technical meeting, product presentations and negotiations and offers product/ solution/service related training
  • Prepare/support preparation of technical/commercial offers based on customer specification requirements, Local Business Unit/feeder factory indications and Sales organization directives
  • Participate in the kick off meeting organized by the project team
  • Define cost for the proposed solution and communicates to Sales organization
  • Provide information to the risk review process in accordance with ABB policy and sometimes participate in the risk review assessment
  • Analyze customer needs and competitor offers through general market information and information provided by the Sales organization
  • Perform lost proposal analysis, identify potential cause, and recommend future actions in cooperation with Sales/Local Business Unit to obtain better future results