Program Manager Sales Resume Samples

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JN
J Nienow
Jeffery
Nienow
259 Kuhn Mission
New York
NY
+1 (555) 328 0949
259 Kuhn Mission
New York
NY
Phone
p +1 (555) 328 0949
Experience Experience
Chicago, IL
Program Manager Sales
Chicago, IL
Conn Inc
Chicago, IL
Program Manager Sales
  • Assist management with lead management improvement initiatives across EMEA
  • Develop high level presentations for executive communication on program performance, sales tools & systems
  • Liaison between field sales, marketing, channel and BI teams to further develop sales intelligence across EMEA
  • Perform regular communication with key stakeholders to review the current business structure and identify operational efficiencies
  • Investigate, enhance and support new/existing sales tools through teamwork with channel sales, marketing, and Citrix operations
  • You actively exchange information with the Product Portfolio Management team and the Data Services team within the Mobility Customer Service organization
  • You will support the Customer Service Product Portfolio Management with go-to-market and pricing concepts
Los Angeles, CA
Sales Project / Program Manager
Los Angeles, CA
Smith LLC
Los Angeles, CA
Sales Project / Program Manager
  • Provide necessary support of the business sales deployment model thru project management & strategy development
  • Manage outbound campaigns, and based on research, provide suggestions for new campaigns to target customers that present potential to churn
  • Create custom project plans and manage large, complex implementations
  • Prepare and distribute multiple performance dashboard reports, and be a key contributor in the evolution of new Performance Dashboards and reporting tools
  • Responsible for development and implementation of new processes and procedures for effective sales and operations processes
  • Perform application and system testing for projects releases and implementations for the Point of Sale platform
  • Develop materials used by sales & marketing to further the channel
present
New York, NY
Program Manager, Sales Tools & Processes
New York, NY
Wolff and Sons
present
New York, NY
Program Manager, Sales Tools & Processes
present
  • Runs bi-yearly reviews of Process- and System issues with local and regional Sales- and Sales Ops teams. Documents and prioritizes issues. Reviews outcome with Global Program Managers and agrees on actions
  • Proactively organizes and delivers Process and System training to new starters in Sales and Refresher sessions to sales users if gaps are identified. Reports on delivery of training sessions
  • Manages the enhancement requests for EMEA and maintains documentation. Validates enhancement requests and provides recommendations to the Global Program Managers
  • 2nd Level Business Support for EMEA Sales on questions/issues with regards to Sales System usage and Sales Process. Shares best practices or addresses issue to its resolution. Maintains dashboards for incoming requests
  • Review regional performance against Key Performance Indicators (KPIs)
  • Work with business users to evaluate issues with business processes and collaborate on projects for change
  • Work with GCP team on changes to systems & process flow where cross functional impacts exist
Education Education
Bachelor’s Degree in Creativity
Bachelor’s Degree in Creativity
Emory University
Bachelor’s Degree in Creativity
Skills Skills
  • Develop an in-depth knowledge of core retail products and services, and the sales programs and tools used to support sales of products and services
  • Establish a detailed understanding of the Point of Sale processes and the software we use to support them
  • Three years project management or related process management experience
  • Provide updates based on independent and project team's analysis and research of complex scenarios; including the ability to provide exceptional presentations using power point
  • Responsible for development and implementation of new processes and procedures for effective sales and operations processes
  • Effectively manage projects and programs to mitigate the possibility of over extending budgets; help to identify methods, approaches, and tools to reduce expenditures for the channel
  • Remain knowledgeable of key processes, business initiatives and internal resources in order to assist the sales and operations teams in accomplishing company goals
  • Analyze sales and operational performance using basic and advanced tools; design meaningful reporting for use at the manager and executive levels of the organization - intended to drive improvements in performance
  • Specific job assignments will be determined based on the candidates prior experience and the rest of the teams work load
  • Create custom project plans and manage large, complex implementations
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15 Program Manager Sales resume templates

1

Evg-sales Optimization Program Manager Resume Examples & Samples

  • Be able to translate sales and marketing data to define programmatic strategy and build scalable, efficient processes
  • Be able to combine creativity with organizational agility to simultaneously manage a variety of projects under tight deadlines
  • Enjoy building relationships with extended teams across the organization
  • Be an enthusiastic team player and self-starter who can manage through influence without damaging relationships
  • Be unafraid to ask questions, take risks, or explore new ways of doing things
  • Project Management, Sales Operations, and/or Marketing Operations experience
2

Sales Manager Trainee Program Resume Examples & Samples

  • Working with a Store Manager who provides guidance as your Mentor/Training Lead
  • Hands-on training from current sales managers and associates who are experts in their areas of business
  • Partnering with a Program Manager who manages all aspects of the program, provides feedback, conducts evaluations and leads weekly webinars with your fellow Sales Manager Trainees
  • Guidance from a Peer Mentor who also graduated from the program and another Peer Mentor, who will be assigned upon placement, to assist with your transition to a full-time Sales Manager
  • Exposure to our Store Support Center and Distribution Center teams to get the big picture of our retail business challenges during ‘Leadership Week’ in Pittsburgh, PA
  • Creating a business driving project that demonstrates your business acumen and ability to manage people
  • Working in an ever changing environment
  • Crafting an Individual Development Plan to continue your development post-program
  • Leadership skills training to aid in your transition as a leader
  • A demonstrated ability to lead people to get results
  • An ability and enthusiasm to interact with customers and associates
  • Business driving strengths including analytical and problem solving skills, solution-oriented decision making, and organizational and planning abilities
  • A dynamic communication style with the interpersonal savvy to clearly and effectively communicate with a wide range of people
  • An ability to work in a fast paced and deadline oriented environment
  • A 3.0 GPA or higher
  • All majors will be considered (business, sports management, communications and criminal justice majors preferred)
  • A passion for and knowledge of sports
  • A willingness to relocate throughout the United States
  • A comfort level with working in an ever changing, dynamic environment
  • A competitive spirit with a passion for results
  • The ability to work a variety of shifts during a 40-55 hour work week, including weekends, nights and some holidays
3

Sales Insight Program Manager Resume Examples & Samples

  • Use professional concepts; works on problems of moderate to complex scope where analysis of situations or data requires a review of a variety of factors
  • Exercises judgment within defined procedures and practices to determine appropriate actions
  • Demonstrated critical thinking skills and independent motivation
  • Excellent project management, interpersonal and organizational skills, with the ability to drive and implement ideas in a changing environment
  • Analytical skills, and ability to tackle highly strategic and difficult business problems
  • BI/CRM Tools: MicroStrategy, SQL, SFDC knowledge a plus
  • 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or equivalent work experience
4

Global Sales Skills Program Manager Resume Examples & Samples

  • Build relationships with Global Sales Leaders, sales teams, and cross-functional business partners (e.g., L&D, HR) in the regions to collaborate on sales skills, gaps and priorities
  • Identify sales capabilities by role and build strategy for developing sales skill competency in global sales org
  • Conduct needs assessments by region and by role to ensure learning solutions are aligned to specific regional needs
  • Partner with Global Sales Learning team to ensure design and delivery of trainings align to business objectives of the global sales regions
  • Develop network of external solution providers that can assist in scaling sales skills globally and manager vendor relations and inquires
  • Develop internal programs, where appropriate, that support Facebook's culture and reinforce key sales initiatives
  • Act as a liaison between Global Sales Learning and L&D function to ensure sales skills programs are aligned and supportive of broader L&D strategy
  • Establish appropriate metrics to measure effectiveness of sales skills programs and impact to performance and business
5

Sales Manager Development Program Resume Examples & Samples

  • In depth market and customer understanding
  • Building cooperative business relationship with local/regional customers
  • Designing customer specific sales plans in an assigned category
  • Developing and selling tailor-made, in-store programs
6

Manager, Program Sales Resume Examples & Samples

  • Support and communicates company goals to assure Sales Plan and Profitability
  • Develop annual target list of MUA prospects
  • Train the Account Coordinators and Account Executives to develop prospects into customer sales
  • Determine sales goals for Account Executives and coach each so that sales goals are achieved
  • Develop Account Executives in the management of account receivables
  • Train Program Account Coordinator to complete daily support tasks that ensure customer satisfaction which result in account retention and increased sales
  • Bachelor's degree from four-year College or university preferred; or one to three years related experience and/or training; or equivalent combination of education and experience
  • A working knowledge of product lines, ordering procedures and credit terms of Sysco preferred
  • Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth
  • Proficient knowledge of Microsoft Spreadsheet and Word Processing software
  • Strong analytical skills to assess available market research and trends in the market
  • This position will require regular travel via a personal automobile which may result in long periods of sitting
7

Discovery Program Sales Manager Resume Examples & Samples

  • High School Diploma or equivalent (G.E.D)
  • Experience leading a team in Discovery/Exit/Trial/Sample Program Sales
  • Proven ability to close sales without assistance
  • Have proven strong leadership ability, motivational skills and enthusiasm
  • Track record of strong work ethic and integrity with a sincere desire to make a difference
8

Sales Project / Program Manager Resume Examples & Samples

  • Two years’ experience in consumer retail leadership; preference for wireless retail experience
  • Ability to review processes with Time/Motion detail, analyze design and execution gaps, and formulate improvements
  • Strong strategic problem-solving and decision-making skills
  • Possess excellent organizational and presentation skills
  • Proficiency with Microsoft Office including PowerPoint, Visio
  • Two years’ experience in consumer retail store leadership; preference for wireless or electronics retail experience
  • Ability to analyze current sales and operations including review of Time/Motion detail, design and execution gaps, and formulate improvements
  • Identify tangible cost and time savings associated with recommended improvements and set realistic process improvement goals
  • Build relationships cross-functionally; identify and engage resources needed to solve issues and drive process improvement
  • Proficiency with Microsoft Office including Excel, Visio, PowerPoint
9

Manager Sales Project / Program Management Resume Examples & Samples

  • 3 or more years of National Retail Experience- in the field or in corporate function
  • Identify the necessary resources needed to solve for issues impacting sales & operations, including the use of independent thinking as well as survey methods for collecting feedback from the field sales teams
  • Responsible for development and implementation of new processes and procedures for effective sales and operations processes
  • Effectively manage projects and programs to mitigate the possibility of over extending budgets; help to identify methods, approaches, and tools to reduce expenditures for the channel
  • Remain knowledgeable of key processes, business initiatives and internal resources in order to assist the sales and operations teams in accomplishing company goals
  • Five years project management or related process management experience
10

Sales Project / Program Manager Resume Examples & Samples

  • Develop an in-depth knowledge of core retail products and services, and the sales programs and tools used to support sales of products and services
  • Build relationships with field sales teams, including executive management, and deliver consistent and timely information related to launches or improvements in programs or tools used to support sales of products and services
  • Analyze sales and operational performance using basic and advanced tools; design meaningful reporting for use at the manager and executive levels of the organization - intended to drive improvements in performance
  • Provide updates based on independent and project team's analysis and research of complex scenarios; including the ability to provide exceptional presentations using power point
  • 3 years of experience leading sales teams within Sprint Retail Stores
  • 2 years worth of project management experience
11

Sales Project / Program Manager Resume Examples & Samples

  • Experience with field operations a plus
  • Knowledge of Care, sprint.com, sprintzone, Telesales a plus
  • Executive level verbal and written communication skills
  • Demonstrated commitment to collaboration and teamwork
12

HP Sales Central Program Manager Resume Examples & Samples

  • Business Analyst (BA) or Bachelor of Science (BS) degree in Communications, Marketing or Computer Science
  • Expertise and knowledge in the online space (web, email, search, database marketing, chat marketing, podcasting, blogging, privacy, e-business, etc), including trends and technologies
  • 10+ years of experience in interactive marketing or customer experience/user interface
  • Superior writing and editing for the web – recognized for “near perfection” writing and editing skill and often asked to edit the work of others
  • Well-developed web analytical skills (measurement, Return on Investment (ROI), forecasting)
  • Superior organization and program management skills
  • Ability to link interactive plans and activities to business results
  • Superior knowledge and understanding of interactive media, tools and technologies (all channels and pricing models)
  • Superior knowledge of Internet principles and web site production
  • Superior knowledge of direct marketing and Customer Relationship Management (CRM)
  • Maintain company marketing management systems as needed
  • Proven experience managing, leading, driving and measuring virtual teams toward common goal
  • High levels of tact and diplomacy
  • Agency and budget management
  • Ability to interact with all levels of the company top to bottom, including most senior company management
13

Sales Onboarding Program Manager Resume Examples & Samples

  • Strong understanding and mastery of sales enablement, sales methodologies and sales process coaching
  • 3-5+ years Program or Project Management experience including program design, implementation and measurement
  • Expertise with blended learning and active learning design
  • Excellent written, oral communication skills and coaching skills
  • Experience in selling large enterprise transformation programs in the Fortune 1000
  • Experience with presenting at all levels, up to the C-suite
  • Experience with managing teams
14

Global Sales Skills Program Manager Resume Examples & Samples

  • Work with GSL, Sales & Marketing to identify what “good selling” looks like at Twitter
  • Create a blueprint of courses for this program, and prioritize areas of focus
  • Partner with internal stakeholders and third-party learning consultants to create meaningful curriculum in key topical areas
  • Design a globally-applicable sales skills program that meets the needs of a culturally-diverse sales team
  • Develop scalable and measurable learning programs that mesh with Twitter’s core values
  • B.A. required, preferably in sales learning and sales enablement realm
  • 5-7 years designing and delivering successful training programs specifically for
15

Sales Global Program Manager Resume Examples & Samples

  • Excellent communication skills both oral and written
  • Good with building structured presentation
  • Individual must be high energy, self-motivated, able to work independently
  • Should be able to handle all type of Global Sales Enablement project of which a portion could be slightly technical but should not be the dominant element
  • Business acumen, understanding of our overall GTS strategy around ITaaS , collaboration skills to work with IOT's around the globe, project leadership skills are important
  • Understanding of the IBM portfolio is essential
  • PMP Certification from PMI or IPMA Certification or PRINCE 2
  • Advanced English skills
16

Sales & Marketing Program Manager Resume Examples & Samples

  • Lead and pipeline management for APAC Krux team,
  • Researching the market and related products,
  • Presenting our products to prospects over the phone and face-to-face,
  • Developing local marketing and event initiatives in consultation with the international marketing team,
  • Managing the local PR roster and priorities,
  • Cold calling to arrange meetings with potential customers,
  • Responding to incoming enquiries,
  • Representing us at Trade Shows, Events, etc.,
  • Attending customer meetings and team meetings,
  • Acting as a key contact across all markets and timezones in APAC
17

Sales Project / Program Manager Resume Examples & Samples

  • Performs technical analysis and identifies trends to help determine future requirements and projected forecasts. Responsible for conducting, documenting and presenting data analysis and related analytics
  • Provide management leadership that enables sales teams to exceed Net Activation (NA) objectives related to assigned Team. Partners with Corporate support teams (Network, Care, Pricing Contract Analysis, Product, and Marketing) to fully leverage resources in a customer/market specific approach to exceed NA results
  • Owns and provides project management leadership to address reactively identified net activation risks across the assigned team. Leads cross function support teams (Network, Care, Pricing Contract Analysis, Product, Marketing) to identify customer specific solutions for retaining existing customer business (measured by deactivation volume and rates)
  • Identifies and leads proactive leadership to maximize future net activation results across the assigned sales team. Leads sales leaders to identify, implement and execute flawlessly on programs to reduce future deactivations by customers
  • Identifies (sales team specific) NA risks and opportunities in partnership with Corporate Support teams. Analyzes market data to identify NA trends/opportunities for top strategic customers. Establishes with Sales Management and Corporate Support teams, specific responses, actions and execution to exceed NA objectives
  • Strong Access skills
  • Three years project management or customer relationship management or sales management experience
  • Proven experience in partnering across a matrix support organization to exceed local business unit objectives
18

Program Manager Sales Tools & Process Resume Examples & Samples

  • Bachelor's Degree from accredited college or university
  • Minimum of 4 years of Commercial experience or related industry
  • Minimum of 4 years of Program Management or related function
  • Intent to remittance (ITR) process experience
  • Change agent with energy, passion & enthusiasm to drive change
  • Knowledge & experience in using, planning, deploying & supporting platforms like SFDC., etc
  • Demonstrated leadership & proven collaboration in cross functional environment
  • Ability to deliver on a set of project milestones & work with little supervision to meet all goals on time & budget
  • Proven mentoring & coaching abilities, demonstrated ability to motivate and inspire others
  • Demonstrated leadership, energizing teams & project management
  • Lean trained with demonstrated ability to apply tools and process rigor
  • Demonstrated ability to deliver results in a complex, global, unique & sometimes ambiguous environment
  • Proven ability to prioritize, plan & execute important business initiatives
  • Demonstrated ability able to influence & communicate well with all levels of the organization, including senior leadership
  • Excellent verbal and written communication skills, including presentations to Senior Leaders
  • Clear, strategic, & critical thinker; proven experience in translating strategies into actionable plans
  • Six sigma certification or equivalent Quality certification
  • Inclusive leadership style, proven ability to build a connection with the team through personal involvement and trust
19

Program Sales Manager Resume Examples & Samples

  • Train the Account Coordinators, Account Executives, and the Program Sales Manager to develop prospects into customer sales
  • Identify needs of prospects and incorporate meeting those needs in prime Vendor service packages to secure new business utilizing expertise in business
  • Determine sales goals for Specialists, Account Executives, and Program Sales Managers and coach each so that sales goals are achieved
  • Develop rapport with customers so that needs can be assessed and services are implemented with the results of customer retention as well as growth
  • Utilize knowledge and expertise to develop and manage unique product inventory
  • Develop and maintain positive working relationship with fellow associates at local Operating Company as well as corporate level to assure service and sales goals are met
  • Bachelor's degree from four-year College or university; or one to three years related experience and/or training; or equivalent combination of education and experience
20

Sales Manager Partner Program Resume Examples & Samples

  • Create a dynamic feedback loop of information to test brands or articles not in wholesale
  • English, Professional working proficiency
  • Boredom doesn't get a look in here! Zalando is a working environment where something new happens every day
21

Sales Project / Program Manager Resume Examples & Samples

  • Produce actionable Operations and Sales Performance reports from large data sets, and from multiple data sources
  • Prepare and distribute multiple performance dashboard reports, and be a key contributor in the evolution of new Performance Dashboards and reporting tools
  • Analyze and report on T&P spend
  • Produce ad hoc reports as needed
  • Understanding of Sprint products, services and systems
  • Expert level Excel, PowerPoint, Access, Word and Visio ability
  • SQL scripting ability
  • Analytical ability - Capable of producing concise and actionable reports from potentially large data sets
  • Excellent verbal and written ability
  • Comfortable of interacting with all levels of management
22

Sales Project / Program Manager Resume Examples & Samples

  • Provide awareness of base promotions to the field, (may entail field visits to determine sales staff understanding and proper utilization of promotions/NBA offers)
  • Monitor and report on Existing Offer Rate/Compliance
  • Perform data analytics to determine causes of churn, measure our GA Market share versus competitors
  • Manage outbound campaigns, and based on research, provide suggestions for new campaigns to target customers that present potential to churn
  • Provide cross functionality and communications with Merchandising and Marketing Departments
  • Advanced Microsoft Office Suite ability (Particularly Excel, Powerpoint and Word)
  • Comfortable interacting with all levels of management
  • Salesforce.com - research and report building a plus
  • Microsoft Access (database management and design) a plus
  • SQL scripting a plus
23

Sales Project / Program Manager Resume Examples & Samples

  • Position is responsible leading indirect dealer profitability analysis and growth strategy
  • Responsibilities for this position include partnering with finance, field sales and Sales operations to develop dealer level analysis and action plans. The person in this role will analyze current indirect dealer distribution, model the dealer level profitability and impacts of business changes, productivity impacts of opening and closing stores, and partner closely with field teams to understand impact of door level changes to Sprint and dealer profitability
  • This individual will work with the Indirect field teams and various business units to accomplish channel objectives and serve as project lead on high-profile assignments which will require significant interaction with outside work groups
  • Knowledge of the local Indirect sales channel, dealer operations, and/or field sales processes
  • Strong analytical and problem-solving ability
  • Third party distribution experience
  • Experience building strong cross functional relationships
  • Proficient in creating high quality executive level presentations
  • Demonstrated initiative and results-orientation
24

Program Manager, Sales Tools & Automation Resume Examples & Samples

  • Manage all aspects of sales tools including our CRM environment to enhance sales rep effectiveness, enablement, and productivity. Ensuring the systems, tools, and processes are in place to make it easy for sales reps to meet customer needs
  • Overall PM responsible for the management of related user communications, training, awareness, and program measurement to drive Tool utilization
  • Assess current sales processes and tools and recommend and execute areas for process improvements
  • Provide Tool Roadmap along with regular status updates to Sales Community and Executives
  • Ensure all CRM processes provide a positive ROI to sales reps which enables us to consistently gather high-quality data and provide clear visibility into the sales pipeline at all stages
  • Sales Tool Development: Design, pilot, and deliver a limited number of tools that expedite the execution of key sales activities. Aspire for sales tools to be highly regarded by the sales force and are actively used, resulting in improved rep productivity
  • Provide general support to Sales Operations to ensure all sales activities are processed in a timely manner and all issues are actively worked to resolution
  • Ensure Sales reporting and dashboards are in the right systems, data is up-to-date and systems are sharing data in an automated way and that these reports / dashboards are within the workflow of the sales force
  • Partner with IT on delivery of new business capabilities and enhancements
  • Manage cross-functional dependencies and governance
  • Collaborate with Regions and cross-functional stakeholders to drive operational efficiency and sales productivity
  • This job is available in either our Wisconsin Rapids or Madison, WI based offices
  • Bachelor's degree from four-year college or university
  • MBA or Masters in a Technical field a plus
  • Minimum four years’ work experience in sales analysis/operations experience
  • Minimum two years in roles requiring problem solving/analytic skills, project management and presentation skills preferred, OR
  • Equivalent combination of education and related experience and/or training
25

Partner Program Sales Manager Resume Examples & Samples

  • Opportunity Planning
  • Sales Methodology
  • Proposal development
  • Negotiation and closing
  • Bachelor's degree or equivalent in a related field or equivalent training in business or account management. Prefer industry related experience working in commercial accounts or software sales experience
  • 2-5 years of experience with a proven track record of success in managing and growing small and large-company accounts
26

Sales Project / Program Manager Resume Examples & Samples

  • Ideal candidates will have strong MS Office skills and Program Management experience working with Sprint brick-and-mortar distribution
  • Candidates must successfully managing multiple tasks and collaborate with internal / external stakeholders to deliver on commitments within prescribed timelines
  • Field visits and travel may be required to ensure successful Program implementation
  • Job scope includes individual program management and responsibility for overarching Octagon Program activities
27

Inside Sales Sprint Discount Program Account Manager Resume Examples & Samples

  • Six months business sales experience
  • One year project management experience
  • One year telecom experience
28

Sales Success Program Manager Resume Examples & Samples

  • Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship
  • Minimum ten years of channel sales management experience in a business-to-business sales environment
  • Minimum five years of channel sales management experience in cloud contact center market
29

Sales Project / Program Manager Resume Examples & Samples

  • Provide awareness of base promotions to the field,
  • Provide cross functionality and communications with Merchandising and Marketing Department
  • Perform field visits, if needed to determine sales staff understanding and proper utilization of promotions/NBA offers
  • Analytical ability -Capable of producing concise and actionable Excel reports from potentially large data sets
  • Competent in the building of formulas utilizing the analytical tools within Excel such as VLOOKUP, INDEX/MATCH, SUMIFS, COUNTIFS, Conditional formatting, Pivot Tables, Slicers etc
30

Program Manager, Sales Readiness Resume Examples & Samples

  • Set the tone of our culture, effectively tell the ADT story, harvest the curiosity and urgency in our new hires to drive high levels of engagement
  • Act as a Subject Matter Expert on field training and development needs
  • Partner closely with Readiness & Quality teammates and LD
  • Leverage skype and/or the telephone to execute 1:1s weekly with each new hire and their manager, outside of the content delivery to address any issues or concerns, to identify and spot check current knowledge levels and that the proper actions expected outside the instructor led environment are taking place
  • Act as the co-leader/manager/coach in partnership with the direct manager and AGM, to ensure new hire success
  • Coaching of managers during the new hire on boarding period and communications with the AGMs on progress of the class and manager execution/coaching quality
  • Will vary based on the segment; Residential, Small Business, Commercial, sales associate vs. manager training
  • Experience facilitating, and leading over the telephone and through video platforms
  • Must have outstanding public speaking skills
31

Program Manager Sales Resume Examples & Samples

  • You understand customer requirements and tenders regarding data related services and IT solutions
  • You create technical solution descriptions, use cases and requirement specifications in cooperation with customer, solution engineers, solution architects and other project related stakeholders
  • Your are responsible for the creation of competitive and profitable customer proposals for data related services considering the Mobility Customer Service product portfolio
  • The presentation of the customer proposal and contract negotiation is your task
  • You collect data related requirements from tenders, change requests or customer feedback and provide this information in a structured way to the Mobility Customer Services organization for further evaluation
  • You actively exchange information with the Product Portfolio Management team and the Data Services team within the Mobility Customer Service organization
  • You will support the Customer Service Product Portfolio Management with go-to-market and pricing concepts
  • You hold an academic degree e.g. master in computer science, electrical engineering, industrial engineering or comparable subject areas
  • You have 5 years of relevant professional experience in Sales and at least in one other area like Project Management or Service business
  • You have professional experience in technical tender preparation and in solution and system integration business
  • You have sound knowledge in the software product and software solution business as well as knowledge of IT and communication protocols
  • In addition you have experience in working with and in international teams and ideally you have sound knowledge of the mobility market and competitive intelligence would be appreciated
  • You posses sound negotiation, communication, presentation and risk management skills as well as knowledge of business administration. Besides that you have a strong customer orientation, strong analytical capabilities, cultural sensitivity as well as excellent communication skills and as a person you are value oriented and result driven
  • Your are fluent in Business German and English, other languages are appreciated
32

Program Manager Sales Resume Examples & Samples

  • Drives programs/campaign design in through planning process, involving key senior stakeholders in sales and marketing
  • Coordinates team training, planning and consistent execution of sales campaigns across the EMEA sales regions
  • Engages with area inside sales leaders, inside sales reps, marketing and channel partners for local campaign orchestration
  • Works with Operations to measures sales campaign ROI through KPIs & dashboards. Reports results regularly and review with stakeholders
  • Coordinates call blitz days (internal and with Partners)
  • Ensures follow up of leads generated by marketing
  • Maximizes usage of business intelligence data for targeted sales campaign efficiency
  • Manages and motivates full engagement of Inside Sales teams in relevant demand generation actions via ongoing communication and review of results
  • Uses innovative approaches (gamification, use of social media) to drive engagement and motivation and to create awareness and build a sales community around campaign qualifications
  • Works closely with the Programs/Sales Operations to review, implement & manage Sales programs to drive better performance & metrics across Inside Sales departments
  • Investigate, enhance and support new/existing sales tools through teamwork with channel sales, marketing, and Citrix operations
  • Assist management with lead management improvement initiatives across EMEA
  • Perform regular communication with key stakeholders to review the current business structure and identify operational efficiencies
  • Collaboration on the existing relationships and projects associated with vendors such as Lattice Engines, DiscoverOrg, RainKing, etc
  • Liaison between field sales, marketing, channel and BI teams to further develop sales intelligence across EMEA
  • Staying current with industry trends and establish clear understanding of business needs by immersing him/herself in current business issues via regular contact with business line management, sales, marketing, etc
33

Program Manager, Sales Tools & Processes Resume Examples & Samples

  • Partner and support managers within the Sales Operations & Enablement organization to improve existing sales tools and processes based on their priorities for the Sales and Sales Operations organization
  • Prioritize regional issues, enhancements and future projects
  • Represent EMEA at Global Sales Tools and Process meetings and workshops to ensure EMEA’s priorities and any impact on EMEA is considered and effectively discussed
  • Understand the impact that changes to Sales Tools and Processes will have on the Sales and Sales Operations teams across EMEA, plan the effective roll-out of such changes and align the appropriate communication strategy
  • Assessment and delivery of Training needs to EMEA Sales and any related teams including Sales Operations considering changes to Sales Tools and Processes
  • Regional process execution, escalating issues where difficulties exist
  • Gather business requirements and create/input into BRD's
  • Coordinate SME's in creation of Business Requirement Documents (BRDs) & update process flows
  • Ensure consistency between countries or within country
  • Define and manage training needs on the processes and policies
  • Work with GCP team on changes to systems & process flow where cross functional impacts exist
  • Review regional performance against Key Performance Indicators (KPIs)
  • Work with business users to understand key issues being faced
  • Work with business users to evaluate issues with business processes and collaborate on projects for change
  • Update process flow documentation for agreed changes
  • Second level of support for Business Users on the Quote to Cash (Q2C) process and system applications|
  • Work Perform testing (UAT) to ensure that solution meets business requirements
  • 3-5 years of experience in a sales support role is preferred
  • Prince 2 and/or Lean/Six Sigma certification for Project Management and Process Methodology is a plus
  • Oracle, Siebel, Salesforce.com knowledge/experience is a plus
  • Excellent organizational, communication and interpersonal skills, ability to professionally communicate and interact with all levels of internal customers and stakeholders
  • Strong problem solving skills with the ability to see the big picture and to think ‘out-of-the-box&#8217
  • Strong project management skills with the ability to escalate appropriately to ensure deadlines are met
  • Ability to train a team
  • Ability to prioritize, handle confidential information, and a self-starter attitude
34

Sales Project / Program Manager Resume Examples & Samples

  • Create custom project plans and manage large, complex implementations
  • Perform application and system testing for projects releases and implementations for the Point of Sale platform
  • Work with Management and business partners to clarify and define functional requirements
  • Translate business requirements into functional design
  • Triage escalated issues as they arise in stores systems
  • Establish a detailed understanding of the Point of Sale processes and the software we use to support them
  • Participate in determining the technical roadmap and strategy for the Point of Sale platform
  • Prepaid and or POS related experience
  • Retail sales or related experience
35

Lead Program Manager, Services & Sales Resume Examples & Samples

  • Act as IT project manager for service & sales business processes. This includes ITO, commercial operations, spare parts catalogue, marketing and communication
  • Partner with other Service & Sales IT team members and the functional teams (Sales, Channel, Service, Marketing, Communication, Engineering) to support and improve processes
  • Manage requirements and have responsibility for all design and build activity for processes/systems. Lead, guide and/or support projects to successful go-lives
  • Own various applications covering life cycle, performance, compliance, change management, support processes, benefits and costs
  • Lead Proof Of Concepts in the design & discovery stages
  • Accountable for completion of all work executed
  • Collaborate with other IT Digital Technology teams to achieve common goals
  • Collaborate with peers across the organization to achieve organizational goals and objectives
  • Seek, share, implement best practices and identify opportunities for continuous improvement
  • Partner with Oracle and BI Project team to make sure solutions are aligned to overall concept
  • Bachelor’s degree Information Technology, MIS, Computer science, or related field
  • Significant previous experience in Information Technology
  • Demonstrated project management experience including management of multiple IT projects within the constraints of scope, time and resources and to achieve
  • Overall project objectives aligned to business strategy
  • Strong ownership and accountability with proven track record of execution
  • Excellent understanding of commercial and/or service business processes in or outside GE with proven track record of managing IT projects, programs or teams
  • Process improvement mind-set, understanding of key operational processes, ability to drive process excellence and standardization
  • Budget & resource management experience
  • Experience in leading culturally diverse teams, cultural awareness & sensitivity
  • Outstanding organizational, presentation & communication (oral & written) skills, fluent in English
  • Self-starter & quick learner, excellent networking skills and ability to work effectively in matrix organization
  • Team player and proactive attitude
  • A valid work permit for Austria is a prerequisite for this position (Non-EU citizens: please attach the work permit to the application)
  • Shared services experience or solid understanding of shared services dynamics
  • GE ITLP graduate
  • ITIL, Lean Six Sigma or Project Management certification
  • Agile/Scrum, php, Salesforce and CMS experience
  • Knowledge of technical architecture of databases as well as integrations architecture
36

Program Manager, Sales Programs Resume Examples & Samples

  • Create and manage master project plan and drive cross-functional stakeholders to execution
  • Skilled in documentation and presentations including creation of Visio diagrams and procedure and process flows
  • Analyze existing processes and propose enhancements to streamline and make process/systems more efficient
  • Manage project management activities such as BRDs [Business Requirement Documents] for enhancement requests, manage cross-functional reviews and BRD approvals
  • Closely manage communication of business process and systems changes to Global Sales organization and impacted stakeholders
  • Manage tools and process for all user training documents for business process and systems changes, new releases and enhancements. Also, coordinate delivery of user training upon go live and ongoing refresher training sessions
  • Prior experience in Professional Services very desirable
  • Prior experience in colocation industry very desirable
  • Bachelor's Degree in relevant field; MBA a plus
  • Significant process engineering and project management experience in multiple business disciplines such as Finance, Sales, Customer Care and Operations
  • Ability to clearly explain ideas and concepts, both verbally and in written format, as well as the ability to organize information logically and effectively
  • Must be detail oriented and able to independently exhaust all potential avenues to research and resolve obstacles. Demonstrate the ability to balance strategic and tactical thinking
  • Strong deductive reasoning skills, sense of urgency, attention to detail, persistence, patience and creativity in problem solving
37

Sales Project / Program Manager Resume Examples & Samples

  • Proficiency in MS Office (Excel and PowerPoint)
  • Strong influence and collaboration skills
  • Experienced presenter, comfortable in front of leadership positions
38

Manager Sales Project / Program Management Resume Examples & Samples

  • Experience supporting the business sales organization
  • Strong program/project management experience
  • Strong Executive Written and Verbal Communication Skills
  • Results oriented strategic thinker
  • High financial acumen
39

Sales Project / Program Manager Resume Examples & Samples

  • End to end management of the CL BAN Segmentation process for Sprint Business
  • Clear and comprehensive data analytics & creation of executive presentations
  • Provide necessary support of the business sales deployment model thru project management & strategy development
  • Work cross-functionally with Field Sales, Finance, IT, Compensation & Sales Operations
  • Advanced Microsoft Office skills (Excel, PowerPoint, Access)
  • Strong analytic skills; experience with financial reporting tools (Microstrategy, etc.) is preferred
  • Ability to work with large volumes of data
40

Sales Project / Program Manager Resume Examples & Samples

  • Business sales or support experience
  • Learning and development experience
  • Strategic planning and proven innovation experience
41

Program Sales Manager Resume Examples & Samples

  • Support and communicate company goals to assure Sales Plan and Profitability
  • Directly supervise employees in the Program Sales department. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws
  • Bachelor's degree from four-year college or university; or one to three years’ related experience and/or training; or equivalent combination of education and experience
  • Demonstrates mastery of skills in the area of consultative selling, prospecting, networking, coaching and negotiations
  • Ability to write reports and business correspondence
  • A working knowledge of product lines, ordering procedures and credit terms of Sysco, preferred
  • Familiarity of local industry trends and issues in the food service industry
  • Understanding of Sysco’s key business metrics, preferred
  • Ability to handle multiple jobs, timelines and deadlines
42

Senior Program Manager, Sales Ops Resume Examples & Samples

  • Use basic project management principles to ensure comprehensive execution of training design project
  • Work in a collaborative partnership with stakeholders, subject matter experts, project team members and others both within, and outside of, the Training Department
  • Ensure learning solutions meet quality standards and are field relevant
  • Demonstrate understanding of the wireless industry including performance metrics
  • Partner with Senior Managers, Directors, Executive sponsors and @ Work Sales Leadership to understand organizational and departmental needs
  • Translate strategic needs to determine team goals, tactics, development and execution strategies
  • Maintain a process for regular communication to Senior Leaders of project details such as deliverables, timelines, and risks
  • Ensure adherence to all reporting, data, and compliance expectations of team
  • Manage capacity to secure necessary resources to ensure execution of team goals, negotiate trade off decisions with Senior Leadership as necessary
  • Manage initial project intake, including needs assessment. Offer recommendations on Go/No Go decisions as well as mitigation plan, when applicable, to Senior Manager
  • Ensure adherence to the established process during analysis phase, providing support, coaching and assistance when needed to Instructional Designer or vendor resource
  • Review and approve recommended training solution taking into account cost- benefit analysis, organizational direction, scope, non-training alternatives and capacity
  • Review and provide feedback on comprehensive training and implementation plan to meet the learning need
  • Review and provide feedback on developed materials to validate learning objectives, course effectiveness, course quality and relevance
  • Manage vendors and contractors as needed to develop assessments, content, etc
  • Regularly review implementation plan to ensure effective execution of learning solution
  • Support execution of the implementation plan including removing obstacles, fostering partnerships and ensuring alignment with training managers, implementation team, the field and stakeholders
  • Review and approve the training evaluation plan
  • Support execution of surveys, tests, interviews, focus groups, observation procedures, and sampling techniques to determine training success or impact
  • Conduct post project review with stakeholders of project evaluation results
  • Ensure execution of project close out process
  • Facilitate meetings and interact with specific groups to a common understanding or mutual consensus
  • Provide coaching and specific, constructive feedback to help others deal with an issue, set goals or resolve a problem
  • Foster environment of, provide opportunities for, and deliver coaching, feedback and development to increase proficiency, skill, knowledge and execution for Instructional Designers
  • Demonstrate an understanding of the vision, goals, values, and strategies of the business sales organization
  • 2+ years of supervisory or program management experience, including cross-functional management
  • 2 years telecommunications experience
  • 2 years business sales
  • Ability to translate complex business strategies into solid implementation plans that drive results
  • Possesses advanced analytical and critical thinking skills, with attention to detail
  • Strong communication, interpersonal, and cross functional team skills
  • Ability to work independently with limited guidance and demonstrate problem solving skills
  • Ability to work within a collaborative environment demonstrating strong interpersonal and team work skills
  • Manage multi projects simultaneously
  • Work within aggressive timeframes
  • Adhere to established work standards to ensure best in class training deliverables
  • Ability to manage scope, time, budget, and collaboration and negotiation with key stakeholders
  • Strong project management and planning skills: Ability to lead a project with limited guidance and lead a small project team
  • Advanced skills in Adobe Captivate or equivalent software, Microsoft Power Point and Word
  • Experience Supporting Sales Organization a plus
  • Experience in budget management and analysis preferred
43

Sales Onboarding Program Manager Resume Examples & Samples

  • Establish, and continually refine over time, the Dropbox Sales Bootcamp, including developing curricula and content, managing logistics, and delivering content as needed
  • Define and execute the strategy developed by the Productivity team for all sales Onboarding activities. Continue to dynamically update onboarding content as Dropbox continues to evolve our product offering in a fast-paced environment
  • Help build out learning paths for every role in during, and following, Sales Bootcamp: identify onboarding requirements at 30, 60, 90, and further, days of a new hire’s journey, across all segments and roles
  • Establish appropriate measurement criteria for the onboarding program, and report progress against quantifiable metrics to management over time
  • Help to drive certifications as needed, to ensure we release new employees into the field in a way that ensures their long-term effectiveness with prospects and customers
  • Collaborate with sales management to monitor performance of new sales representatives within their first 90 days, identify "at risk" or underperforming reps and work with Sales Management to develop solutions to improve their performance
  • Work with other departments to identify, create and improve ongoing “refresh” programs for new hire cohort groups that will increase cross-functional collaboration and knowledge and gaps in sk
44

Sales Project / Program Manager Resume Examples & Samples

  • Strong analytic skills; experience with financial reporting tools and data analysis
  • Knowledge of Salesforce.com as well as Business sales acumen and process
  • Understanding of Sprint Enterprise sales model
45

Senior Program Manager Sales Resume Examples & Samples

  • Lead the project team to achieve design freeze with customer on time
  • Responsible for achieving project targets regarding timing, quality and target costs
  • Timely definition of tasks and corrective actions and control their on-time completion (project risk management)
  • Comply with requirements of ISO/TS-16949 and EK internal procedures (esp. OA VD 7.3-1 Project Management)
  • Keep Program Manager Plant involved in project in case of deviations or changes compared to the initial agreed project targets (time, cost, quality)
  • Program management during acquisition and development
  • Build, motivate and lead national and international cross functional teams which include sales, product development, manufacturing, quality, logistics, and purchasing
  • Change Management: initiate change requests and product variations during all project phases
  • Lead project kick-off and production kick-off meetings
  • Document project hand-over to plant and mutual sign-off with Program Manager Plant. Build overall program timeline from customer request for quotation until SOP (RFQ-SOP) and manage it until Production Kick-off Meeting based on customer milestones and due dates
  • Professional communication to customer and within the project team, (act as the customer interface to purchasing and development/engineering team)
  • Control and report APQP status to Key Account manager and entire program team until production kick off meeting
  • Report program budget for tools, machines and piece price to Program Manager Plant and General Manager based on validated product costing from plant