Service Planner Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the service planner job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

  • Craft your perfect resume by picking job responsibilities written by professional recruiters

  • Pick from the thousands of curated job responsibilities used by the leading companies

  • Tailor your resume by selecting wording that best fits for each job you apply

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LH
L Hudson
Lilyan
Hudson
36238 Ivy Freeway
Phoenix
AZ
+1 (555) 752 4262
36238 Ivy Freeway
Phoenix
AZ
Phone
p +1 (555) 752 4262
Experience Experience
05/2015 present
Phoenix, AZ
Operations Service Planner
Phoenix, AZ
Operations Service Planner
05/2015 present
Phoenix, AZ
Operations Service Planner
05/2015 present
  • Maintain the team service portfolio and track status of associated initiatives, act as overall EBAS Operations Planner in support of the management team
  • Work across EBAS management and teams to drive the various organizational initiatives such as Service Management Implementation, Project delivery and Staff engagement etc
  • Collaborate and partner with other organizations for communication and service alignment
  • Coordinates cross-functional communications and task interdependencies
  • Oversees the escalation and resolution of project issues by interfacing with senior customers/clients and external groups for product development and support
  • Continuously monitor and communicate realistic expectations of EIS capabilities, to stakeholders, including commitments for budget and project delivery
  • Build and maintain collaborative working relationships with various internal functional groups, project teams and other stakeholders to effectively resolve issues and remove barriers to program success
10/2009 01/2015
San Francisco, CA
Service Centre Planner
San Francisco, CA
Service Centre Planner
10/2009 01/2015
San Francisco, CA
Service Centre Planner
10/2009 01/2015
  • Assist in undertaking Service Centre inventory, stock takes, planning and re-ordering
  • Drive on time and accurate invoicing for all Service Centre product orders via the Order Management Team
  • Plan and schedule work orders to meet customer requested delivery dates
  • Assist in the maintenance of quality certifications, audits & procedures
  • Ensure non-compliance concerns and complaints are reported and escalated
  • Monitor and maintain calibration schedules for the National Repair Centre test equipment
  • Prepare shipping documents
09/2002 07/2009
Houston, TX
Service Site Planner
Houston, TX
Service Site Planner
09/2002 07/2009
Houston, TX
Service Site Planner
09/2002 07/2009
  • Manage the planning board to accurately reflect all actual technician / turbine based work performed at sites
  • Provide reports and other data to managers, sites, and compliance team
  • Effectively use all released planning methodologies to maximize planning performance
  • MAM/MTS facilitator at the site level, instructing SAP fundamentals to service technicians and assisting site personnel in adjudicating SAP operator and processing errors
  • Responsible for monitoring and maintaining service site data integrity as measured by performance to key PPIs
  • Bundle all scheduled, unscheduled, warranty, CIM, T&M, and/or other turbine work with the overall goal of reducing turbine downtime and increasing energy production output with a focus on safety and execution excellence
  • Identify and provide recommendations for planning methodologies and SAP process changes that could be utilized to enhance service operational and turbine performance. Work with site personnel, compliance, and others to validate improvements and changes
Education Education
Bachelor’s Degree in Supply Chain
Bachelor’s Degree in Supply Chain
Washington State University
Bachelor’s Degree in Supply Chain
Skills Skills
  • Excellent customer communication and problem solving skills
  • Highly numerate and accurate
  • Excellent interpersonal, inter-cultural and analytical skills
  • Ability to think horizontally and collaboratively influence his environment
  • The Employee should have the technical background and/or experience which can provide hardware problem solving skills, and should be capable of discussing
  • Drive to achieve and ability to take ownership
  • IT/Datacenter/Networking environment knowledge
  • The Employee should be able to work in a constantly changing client/product environment
  • Ability to set priorities, get self-sufficiently organized and work in virtual/geographically spread teams
  • The Employee should possess strong communication and soft skills that incorporate the following
Create a Resume
1

Service Planner Resume Examples & Samples

  • Manually forecasting Internal Service Demand on Production procured material
  • Review, analyze and clarify forecast with Production Planners and Master Schedulers
  • Issue PO’s for Service Only material
  • Identify excess and obsolete inventory to disposition with Engineering and MRB Teams
  • Work with Suppliers, Engineering and Material Planning to release new parts into Service
  • Work with SQA to identify “qualified” suppliers and drive continuous quality improvement
  • Maintain day-to-day internal supplier relationships
  • Respond to supply shortages that are outside of forecasting plan and expedite
  • Will be creating forecast with little historical data which is common for a start up
2

Service Planner Resume Examples & Samples

  • Must have at least 4 years prior experience in a similar role. Marine engineers, degree, diploma holder preferred, though candidates without these qualifications who have the neccessary experience will be considered
  • Prior experience in marine service industry preferred
  • Must have a good level of technical knowledge and experience
3

Service Planner Resume Examples & Samples

  • The individual in this role understands USA (or Canada) regional/geography needs and requirements for Multi Vendor Service (MVS) or non-IBM hardware product support
  • Developed MVS Service Delivery Plans including parts planning, education, service documentation, training/education, product tools, technical indices, and remote support requirements
  • Develop/refine USA Service Cost Estimate (SCE) to input for price setting. Implement new products for USA support including processing machine stationary, working with geography teams including Call Receive, Remote Support, Education, Service Parts Operations, Field integrated market teams (IMTs) and finance to ensure product support readiness
  • Once products are generally available, track Product support performances (hardware), including financial revenue for products, parts consumption, skills, labor, distribution, etc...all elements of cost whether it is at the country, IMTs or enterprise levels
  • Identifies and resolves weaknesses in service delivery such as skills (education), tools and facilities, support processes, service plans
  • Will be involved in special bids to validate business opportunities and new products. Monitors and reports region/geography results in order to promote Best of Breed practices
  • The individual in this role is responsible for a selected product/set of products offerings within a tower or pillar in the region or geography where they work
  • Ensure process is followed from requirements to announcement for the products under their responsibility, perform many of those process steps while engaged with vendors
  • Service Planning Representatives have prime linkage to global service planning, vendors, field operations teams, remote support teams, finance and service parts operation teams, depending on assignment. Forecast/planning revenue, Gross profit, Loyalty in order to match brand objectives and service competitiveness for Hardware products
  • Work with Solution Managers for assigned product/platform when necessary to advise on establishing Terms & Conditions, pricing matrix, establishing and deploying processes to support the offerings (channel, direct, special bid)
4

Service Planner MVS Europe Resume Examples & Samples

  • At least 1 year experience, knowledge and understanding of HP, Oracle, Fujitsu, Dell server HW and Operating System content and functional specifications
  • Knowledge and clear understanding of HW/SW warranty vs. HW/SW maintenance
  • At least 2 years’ experience in Communication / organization skills, good negotiator and easy to work with
5

Global Service Planner Logo Resume Examples & Samples

  • At least 1 year knowledge and experience with one of the following hardware product lines
  • Master's degree
  • At least 1 year experience in Project management background
  • Bachelor's degree (EE / Tecnical)
6

Global Product Service Planner Resume Examples & Samples

  • The individual in this role is responsible for a group/set of Global products from defining product service requirements to product enablement and performs many of these process steps
  • He/she works with the Geographies to understand the country level needs and requirements for IBM or Multi Vendor Service (MVS) - non-IBM OEM hardware/software product support
  • He/she works closely with the Geography planning and Global delivery teams to create a customer support plan that flows from call entry through the full service delivery process. This includes establishing cost indices, parts planning, service documentation, training/education, product tools, technical indices, and remote support requirements
  • The MVS Service Planner implements new products for Global support and works with geography teams to ensure the Call Entry, Remote Support, Field service delivery, Education, parts support (if applicable) and linkage to Global Level 2 delivery are in place to ensure product support readiness
  • IT/Datacenter/Networking/x86 server/environment knowledge
  • Drive to achieve and ability to take ownership,excellent interpersonal, inter-cultural and analytical skills
  • Negotiation skills,ability to mitigate risks,ability to work to timelines and milestones
  • Experience in Project Management and Negotiation
7

Installation / Service Planner Resume Examples & Samples

  • Manage all inbound and outbound telephone activity via a call centre system
  • Maximise engineer productivity through optimising the utilisation of available resource
  • Ensure the material ordering in a timely manner for customer visits
  • Support in-field activities which the Planner can impact
  • Utilise and monitor available systems to track job status and stock
  • Ensure engineer’s job pack information is available using the IPT texting process
  • PC literacy, including knowledge of Microsoft office
8

Service Planner Resume Examples & Samples

  • Analyse requirements and plan service and other scheduled activities
  • Ensure work orders have been set up for all incoming jobs
  • Prioritise open work orders within defined company rules and guidelines
  • Ensure effective internal communication of both planned and unplanned activities
  • Create a comprehensive weekly package of prepared work orders for each service team
  • Escalate issues regarding possible overload and shortage of work to the Supervisor and/or Regional Manager as appropriate, make recommendations to make effective use of resources
9

Service & Installation Planner Resume Examples & Samples

  • Effectively communicate and build strong relationships with customers, installation engineers and managers
  • Effectively negotiate with suppliers and coordinate the delivery of material and equipment
  • Coordinate the manpower planning of a team of engineers
  • Produce fast and accurate information for engineers and customers
  • Assist with the scheduling of sub-contractors
10

Service Planner Resume Examples & Samples

  • Excellent customer communication and problem solving skills
  • Fluent English skills - written and verbal (speaking and listening skills)
  • Preferred 3 years field experience working as a TSS SSR on the hardware products associated with the supported platform
  • HW or SW training, and field experience supporting IBM products (product support field engineers as an example)
  • Familiarity with supported Canada field support processes, tools and client environments
  • The Employee should have the technical background and/or experience which can provide hardware problem solving skills, and should be capable of discussing
  • Hardware or Software product situations and scenarios with the end-user, clients, and IBM management
  • The Employee must be able to work in a dynamic team environment, be able to extract and analyze data, and have excellent decision making skills
  • Experience utilizing both Lotus and Microsoft suites of office products, spreadsheets, SDW, Cognos, BRIO, DB2, SQL, QMF, NSS, AIMs, RETAIN, CORE, IBMFIRST
  • Preferred Bachelors degree with interest in hardware technical support and strong problem solving skills would be an advantage, but is not essential
  • Analysis of data and business cases development
  • Ability to set priorities, get self-sufficiently organized and work in virtual/geographically spread teams
  • The Employee should possess strong communication and soft skills that incorporate the following
  • Confidence & Professionalism
  • Dealing with Client Conflict and Confrontation
  • Executing Dynamic Interpersonal Communications IBM management, executives and coworkers
  • Ability to communicate technical information to all cross-functional teams in a way that is easily understood
  • The Employee should be able to work in a constantly changing client/product environment
  • IT/Datacenter/Networking environment knowledge
  • Problem Solving skills
  • Drive to achieve and ability to take ownership
  • Passion for IBM's Future and Client focused mind set
  • Ability to think horizontally and collaboratively influence his environment
  • Excellent interpersonal, inter-cultural and analytical skills
  • Highly numerate and accurate
  • Specific shift and work schedules will be assigned to align with USA IOT prime shift hours
  • Off-shift and/or weekend work may be required to accomplish work or during peak periods
  • The employee must possess good general computer and keyboard skills
  • The Employee should possess a working knowledge of operating system environments (Microsoft/Linux operating systems)
  • At least 3 years experience in Hardware Support Delivery on Original Equipment Manufacturer products
  • At least 3 years experience in Communication and Presentation Skills
  • At least 2 years experience in Project Management and Negotiation
  • Basic knowledge in Knowledge in Operations
  • Certifications in Networking or software products
  • At least 5 years experience in Hardware or software Support Delivery
  • At least 5 years experience in Communication and Presentation Skills
  • At least 5 years experience in Project Management and Negotiations
11

Information Technology Service Management Planner Resume Examples & Samples

  • 3+ years of experience with working in ITSM or closely related planning and implementation in a US military environment
  • Experience with software products, such as Microsoft Office, Microsoft Project, Adobe Professional, Microsoft Visio, or Microsoft SharePoint
  • Experience with the military decision making process (MDMP) or Joint Operations Planning Process (JOPP) and their respective products, inputs, and outputs, including military plans and orders
  • ITIL® V3 Certification
  • Experience with ITSM-related automated systems, including BMC Remedy or CA Unicenter
  • Knowledge of Cyberspace and intelligence operations-related governing US Code, such as Title 6, Title 10, Title 18, Title 32, Title 40, Title 44, and Title 50
  • Current Project Management Certification, including PMP
  • ITIL® Practitioner or Service Manager Certification
12

Service Site Planner Resume Examples & Samples

  • Effectively use all released planning methodologies to maximize planning performance
  • Manage the planning board to accurately reflect all actual technician / turbine based work performed at sites
  • Manage the planning board to accurately forecast planned work several weeks in advance to ensure proactive and cost efficient labor, material and asset (crane, tools) results
  • Daily direct interface with Lead Technicians, Technicians, Inventory Coordinators, CIM, and Service Managers in site planning
  • Bundle all scheduled, unscheduled, warranty, CIM, T&M, and/or other turbine work with the overall goal of reducing turbine downtime and increasing energy production output with a focus on safety and execution excellence
  • Responsible for site compliance to approved SAP processes
  • MAM/MTS facilitator at the site level, instructing SAP fundamentals to service technicians and assisting site personnel in adjudicating SAP operator and processing errors
  • Responsible for monitoring and maintaining service site data integrity as measured by performance to key PPIs
  • Serves as a SAP champion in the field
  • Identify and provide recommendations for planning methodologies and SAP process changes that could be utilized to enhance service operational and turbine performance. Work with site personnel, compliance, and others to validate improvements and changes
  • Provide support to the Inventory Coordinator in staging parts as needed to support planning methodologies (e.g. direct dispatch of technicians to turbines)
  • Provide reports and other data to managers, sites, and compliance team
  • High school diploma or equivalent certification. Associates degree preferred
  • Solid understanding of VAME Service Site technical operations or technical experience in the areas of scheduled / unscheduled maintenance and CIM implementations
  • Vestas experience with SAP in an areas such as a dispatch / planner, stock keeper, technician, or front desk functions
  • Completion of CS02 or SCM08 highly preferred
  • Demonstrated capability and experience in Vestas service site planning, logistics and scheduling
  • Strong PC computer skills (MS Office)
  • Ability to work in both a team based environment and independently
  • Solid analytical skills and/or strong attention to detail important
  • Solid time management and demonstrated organizational skills to ensure both individual and assigned department goals are met
  • Approximately 10% travel required, valid driver’s license required
  • Ability to lift, push and pull up to 50 pounds
13

Global Service Planner Resume Examples & Samples

  • Responsible for Power Systems Brand Hardware products, the individual in this role will ensure new product introduction TSS global support readiness, act as global lead for IOT TSS product Life Cycle, service delivery execution needs and TSS Service setup / readiness / support
  • Strong leadership, communication, technical and problem analysis skill, will; Identify, develop and drive service requirements, as well as service design improvements, in IBM Power Brand products and processes relating to serviceability, cost, and improving Client Experience
  • Work in a team environment to draw conclusions / drive recommendations and demonstrate ROI to justify implementation of enhancements as part of the TSS Global Service Planning / Service development team
  • Act as focal point for TSS and STG on global service planning / Service development issues; Represent TSS at Brand development checkpoints
  • Ensure TSS global readiness on new product introduction and for E2E Power Field Spare Parts; Partner with ISC, Product Engineering, Client Care and development to prioritize field actions and communications
  • Collaborate with diverse functions and global teams such as IOT/IMT service delivery, SPO, sales, development, marketing and finance in support of TSS Service Delivery objectives; Drive joint action plans between TSS and Brand offering teams in IOT/IMTs in support of cost initiatives and improved efficiency
  • Drive enablement of the delivery activities; Build and sustain brand relationships. Success is measured by the resulting TSS platform revenue, improved product serviceability, warranty cost management, Client feedback and input from Systems Brand and Global geographies
  • Define Service Cost Estimate (SCE) as input for MA price setting and forecast of MA revenue, GP, Loyalty, in order to match brand objectives and service competitiveness
  • Track, assess and report product support performance, including Warranty, HWMA revenue, GP, loyalty, parts consumption, Firmware delivery, etc
  • Identify and resolve weaknesses in service delivery such as skills (education), tools and facilities, support processes, Support offerings, service plans
  • Can be involved in special bids to validate business opportunity. Monitor and report region/geography results in order to promote Best of Breed practices
  • Ensure Brand Offering development process is followed from requirements to announcement to End of Life. Act as the prime linkage to global product support teams, brand engineering / manufacturing, OEM vendors, or field operations and delivery teams
  • Associate's Degree/College Diploma ( Engineering degree or equivalent experience preferred)
  • At least 1 year experience in Knowledge and understanding of IBM Power Systems hardware and Operating System content and functional specs
  • Basic knowledge and clear understanding of HW/SW warranty & maintenance
  • At least 2 years’ experience in Communication / organization / negotiation skill
  • Ability to work in a global team environment as well as independently to prioritize and balance workload commitments within defined schedules
  • Detail oriented and client focused
  • Flexible; Able to work in agile conditions and with changing target dates
  • Willingness to work on a schedule primarily during North America time-zone
14

IT Service Management Planner Resume Examples & Samples

  • 3+ years of experience with working in ITSM or equivalent planning and implementation in a DoD environment
  • Experience with software products, including Microsoft Office, Microsoft Project, Adobe Professional, Microsoft Visio, and Microsoft SharePoint
  • TS/SCI clearance
  • AA or AS degree
  • ITIL V3 Certification or Training
  • Experience with ITSM-related automated systems, including BMC Remedy or CA Unicenter a plus
  • Experience with using the military decision making process (MDMP) or Joint Operations Planning Process (JOPP) and their respective products, inputs, and outputs, including military plans and orders, including Army preferred
  • Knowledge of USSTRATCOM, USCYBERCOM, HQDA, and Joint Staff (JS) staff processes and procedures
  • Knowledge of Cyberspace and intelligence operations-related governing US Code, including Title 6, Title 10, Title 18, Title 32, Title 40, Title 44, and Title 50
15

Service Centre Planner Resume Examples & Samples

  • Plan and schedule work orders to meet customer requested delivery dates
  • Work with the Customer Service Administrators to expedite parts deliveries required for repair orders
  • Monitor and maintain calibration schedules for the National Repair Centre test equipment
  • Assist in undertaking Service Centre inventory, stock takes, planning and re-ordering
  • Assist in the maintenance of quality certifications, audits & procedures
  • Prepare shipping documents
  • Drive on time and accurate invoicing for all Service Centre product orders via the Order Management Team
  • Ensure non-compliance concerns and complaints are reported and escalated
  • Ensure any product return requests are passed to the Returns Material Team
  • Experience working in a busy Customer Service role
  • Possesses a genuine passion for customer service
  • Knowledge of JDE & Oracle is preferable
  • Excellent Microsoft Office computer skills
  • Well organised and can attend to multiple tasks at once
  • Possesses patience and maturity
  • Ability to prioritise effectively
  • Displays a sense of urgency
  • Well developed communication skills both written and verbal
  • Ability to build effective business relationships with customers
  • Able to work in a diverse and multicultural environment
16

Service Coordinator / Planner Resume Examples & Samples

  • Proactively supporting the working relationships with direct APC relational accounts, i.e., Sales– Inside and Outside Personnel, Project Coordination, Order Fulfillment, Technical Support – both single and three phase product lines, and USC Parts Department, Manufacturers Representatives
  • Proactively and Reactively Scheduling Field Service Engineers in North America
  • Proactively managing open orders for APC accounts
  • Field incoming inquiries from direct accounts regarding logistics
  • Order fulfillment
  • Work with other departments within APC to facilitate on-time delivery and customer satisfaction
  • Proactively developing and maintaining a professional working relationship with Service Providers (SP’s), Sales Personnel and Manufacturer Representatives, to ensure proper implementation of agreed upon contractual obligations
  • Customer service experience a plus
  • Efficient multi-tasker
  • BA preferred
17

Senior Production Planner, Service Resume Examples & Samples

  • Inventory planning & analysis through all Product Life Cycle phases, Alpha to released products to End-of-Life (EOL)
  • Coordinate New Product Introduction (NPI) & Custom product (UPF) scheduling, and coordinating of products through shipment, including MRP set-up
  • Coordinate production work orders & job allocations with buyers to ensure materials are provided according to schedules
  • Provide input to management, regarding any needs to reschedule in case of design changes, labor and material shortages, backlogs and other potential schedule interruptions
  • Perform Excess & Obsolete (E&O) analysis and coordinate actions with Stockroom
  • Set-up MRP with appropriate order policy code modifiers for NPI, EOL & obsolete inventory management Coordinate Oracle changes with MPS Scheduler
  • Primary interface for Product Transfer teams handling Oracle inter-company settings
  • Production Planner support on some steady state products as assigned
  • Inventory projection projects such as ECO impact, MRB analysis, & supplier liability analysis
18

Operations Service Planner Resume Examples & Samples

  • Maintain the team service portfolio and track status of associated initiatives, act as overall EBAS Operations Planner in support of the management team
  • Work across EBAS management and teams to drive the various organizational initiatives such as Service Management Implementation, Project delivery and Staff engagement etc
  • Collaborate and partner with other organizations for communication and service alignment
  • Manage specific programs/projects that have a distinct beginning and end. Develop and maintain program/project plan and schedule. Assist team members in planning, estimating, and controlling tasks. Ensure that interfaces are recognized and tasks are integrated. Where appropriate perform critical path analysis and develop action plans to mitigate risk. Identify and implement alternative solutions. Deliver a variety of presentations in support of the program objectives
  • Coordinates cross-functional communications and task interdependencies
  • Oversees the escalation and resolution of project issues by interfacing with senior customers/clients and external groups for product development and support
  • Continuously monitor and communicate realistic expectations of EIS capabilities, to stakeholders, including commitments for budget and project delivery
  • Build and maintain collaborative working relationships with various internal functional groups, project teams and other stakeholders to effectively resolve issues and remove barriers to program success
  • Provide both executive and team level status reporting on department indicatives at portfolio, program and project levels via dashboards and metrics
  • Critically evaluates information gathered from multiple sources and reconciles conflicts
  • Dissect high-level information into details and communicate these details in a manner understood by relevant audiences. Partner with team to create valuable dashboards and metrics
  • BA/BS or equivalent work experience
  • At least 2 years project management/ PMO experience
  • Background in Service Management/ITIL/Analytics preferred
  • Excellent leadership skills and ability to influence stakeholders, and drive decisions to closure
  • Results driven, with the ability to drive project tasks and hold others accountable
  • Ability to proactively identify alternatives and make contingency plans
  • Excellent facilitation, negotiation and consensus building skills
  • Successful ability to manage conflict with positive results
  • Ability to comfortably work in a fast paced, often ambiguous and event driven environment
  • Solid understanding of Project Management Methodologies
  • You are self-directed and motivated
  • You enjoy working in a collaborative, team-focused environment
  • You are willing to flex your behavioral style to meet the needs of the team or work at hand
  • You are confident of your skills, abilities and willing to share what you know, while learning from others
  • You consider the “how” as important as the “what” when achieving goals
19

Service Planner Resume Examples & Samples

  • Processes work orders
  • Communicates with Safety/Service Providers about work order write-ups
  • Coordinates with Driver Services and Customer Service regarding equipment in shop (time estimates, etc.)
  • Plan daily work load (repair orders/assign jobs) and coordinates with Shop Supervisor regarding work loads
  • Inspect all repair orders for info on warranty repairs and make sure all repairs are put under the proper reason code,
  • Coordinate as required with the warranty department to ensure sure all units outsourced for repair are under warranty
  • Maintain and update the shop DNR work log
  • Handle all shop calls for units in and out of shop for repair
  • Coordinate with the Onroad department and handle all road calls within 75 miles of the shop
  • Provide all Owner Operators copy of a completed repair order when repairs have been completed
  • Work with the Parts department and make sure all parts are ordered for units needing repair
  • Perform additional duties as assigned by leadership
  • Skills: Mechanical knowledge of DOT approved equipment; demonstrated/proven superior customer service skills; computer keyboarding
  • Education: High school diploma or GED
  • Experience Required: One (1) year experience service planning, preferably in a heavy truck environment. Experience in warranty, service writer, technician, or administration in a mechnanical related field may be substituted for the one (1) year experience
20

Service Demand Planner Resume Examples & Samples

  • The essential duties of this position include
  • Responsible for forecasting, tracking, approval and execution of materials
  • Develop strategy and purchase recommendations on critical materials issues, ensuring thorough business and financial analysis
  • Must have strong business acumen and the ability to use good judgment in the development of assumptions where data is unavailable
  • Must be able to work independently and have thorough understanding of all planning parameters
  • Escalate global lifecycle planning issues to senior management, Identify root cause and drive corrective actions
  • Lead Planning Solution Review meetings on a regular basis with Senior leadership
  • Present different planning scenarios and use Sensitivity Analysis to address Excess or Shortage risks
  • Bridge forecast deltas among multiple planning horizons and highlight key planning parameters driving the changes
  • Research and develop alternative planning solutions based on each business case
  • Track inventory movement/component usage to identify potential Excess or Shortage risks and take corrective action
  • Responsible for further development of appropriate tools, tracking mechanisms, and processes to standardize and improve overall planning process
  • Operate within the complex business environment requiring an ability to deal with multiple internal and external business groups