Services Planner Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the services planner job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

  • Craft your perfect resume by picking job responsibilities written by professional recruiters

  • Pick from the thousands of curated job responsibilities used by the leading companies

  • Tailor your resume by selecting wording that best fits for each job you apply

RG
R Gleichner
Rowena
Gleichner
46888 Lew Row
Los Angeles
CA
+1 (555) 339 3533
46888 Lew Row
Los Angeles
CA
Phone
p +1 (555) 339 3533
Experience Experience
03/2016 present
Chicago, IL
Senior Retail Services Planner
Chicago, IL
Senior Retail Services Planner
03/2016 present
Chicago, IL
Senior Retail Services Planner
03/2016 present
  • Provides feedback to other departments including sales, marketing, and product development to upgrade products and prevent reoccurrence of problems
  • Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel and management
  • Provides input on new products to research and development personnel
  • Ensures that information and technical assistance is provided to customers in a timely and accurate manner
  • Monitors Retail Services functions and policies and procedures to ensure superior customer service. Provides recommendations to senior management
  • Keeps management informed of area activities and of any significant concerns
  • Assumes responsibility for ensuring the effective performance of Retail Services department functions
10/2011 10/2015
Dallas, TX
Retail Services Planner
Dallas, TX
Retail Services Planner
10/2011 10/2015
Dallas, TX
Retail Services Planner
10/2011 10/2015
  • Assumes responsibility for establishing and maintaining effective working relations, communication, and coordination with Company personnel and management
  • Assumes responsibility for establishing and maintaining professional working relations with customers
  • Assists Sales with set ups and processing new customers. Sends literature and/or price lists (cads, colorways and product samples)
  • Provides superior customer service
  • Maintains daily activities and updates manager
  • Sends sample shipments to customers and sales. Works with Customer Service when allocation of product is in short supply (substitutions)
  • Assumes responsibility for effectively performing miscellaneous retail services functions
10/2008 05/2011
Detroit, MI
Hard Services Planner
Detroit, MI
Hard Services Planner
10/2008 05/2011
Detroit, MI
Hard Services Planner
10/2008 05/2011
  • Works closely with M&O Scheduler to publish an accurate & complete weekly work schedule for all pre-planned and corrective work
  • Assists the Facilities Manager in various duties
  • Visits job sites for work order planning clarification
  • Assists in the completion of the building audit
  • Confers/communicates with work order requesters
  • Coordinates testing and repair of life safety systems
  • Determines dates and duration to complete WOs
Education Education
Bachelor’s Degree in Industrial Engineering
Bachelor’s Degree in Industrial Engineering
Cornell University
Bachelor’s Degree in Industrial Engineering
Skills Skills
  • Demonstrated competency in the use of computer assisted statistical and analytical programs
  • Demonstrated proficiency in the use of Business Objects or other similar data warehouse platforms
  • Demonstrated proficiency with Microsoft Excel or another similar application
  • Work experience using data warehouses (or other relational databases)
  • Considerable knowledge of the methods and techniques of social research and program evaluation and the demonstrated ability to apply statistical concepts for the evaluation of programs
  • Proven experience designing data gathering instruments and tools to assess the validity and reliability of the information obtained through their use, analyzing data, drawing conclusions pertaining to the value and performance of programs, and providing recommendations and projections to management concerning the future direction/impact of programs
  • Demonstrated ability in developing and conducting training of various types and levels of complexity for a variety of audiences and participant skill levels to achieve competency in the use of computer-assisted statistical and analytical programs
  • Proven ability developing and making presentations, both oral and written, on the results of analyses conducted
  • Demonstrated ability reviewing and evaluating the effectiveness of human services programs and providing guidance to state and local management with respect to developing new programs and improving ongoing program performance
  • Experience in a county DSS
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1

Retail Services Planner Resume Examples & Samples

  • Acknowledges faxed and emailed commits. Verifies pricing, styles, colors, case packs, graphics & teams. Notifies sales associates of anticipated availability and container tracking
  • Researches and resolves problems with orders working closely with Customer Services, Sales and Data Foundations group
  • Assists Sales with set ups and processing new customers. Sends literature and/or price lists (cads, colorways and product samples)
  • Maintains daily activities and updates manager
  • Keeps sales associates informed of status of their orders and accounts
  • Maintains the Company's professional reputation
  • Provides superior customer service
  • Customer Service and data entry experience preferred
  • Knowledge of company products and sales policies and procedures
  • Excellent communications and public relations skills
  • Attentive to detail
  • Willingness to assist others
  • Strong typing abilities
2

Senior Retail Services Planner Resume Examples & Samples

  • Assumes responsibility for ensuring the effective performance of Retail Services department functions
  • Gathers and summarizes critical customer feedback to Senior Management
  • Assumes responsibility for ensuring effective technical service to customers
  • Ensures that customers are appropriately educated about Company products
  • Assumes responsibility for providing effective sales and marketing support
  • Ensures that sales leads and customer needs are appropriately referred and followed up
  • Provides input on new products to research and development personnel
  • Provides technical sales support for representatives as needed
  • Develops and presents technical training as required
  • Effectively supervises Retail Services personnel, ensuring optimal performance
  • Provides leadership through effective goal setting, delegation, and communication. Ensures that personnel are well informed of policies and procedures. Discusses service areas needing improvement
  • Trains, directs, and coordinates personnel. Provides assistance and support as needed. Develops and conducts training to ensure effective customer service
  • Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel and management
  • Assists and supports related departments as required
  • Keeps management informed of area activities and of any significant concerns
  • Attends and participates in meetings as required
  • Completes reports, records, and other documentation as required
  • Completes miscellaneous Retail Services functions and special projects as assigned
  • Stays informed of changes in the customer service field
  • Bachelor’s degree business or a related field required
  • 3 to 5 years of experience
  • Supervisory experience required. Customer Service experience preferred
  • Knowledge of Company products
  • Familiarity with pricing and sales procedures
  • Thorough understanding of customer service practices
  • Excellent communication and public relations abilities preferred
  • Strong trouble-shooting and problem-solving skills preferred
  • Ability to train and supervise others preferred
  • Service orientation and sincere willingness to assist others preferred
3

Retail Services Planner Resume Examples & Samples

  • High school graduate or equivalent required
  • Knowledge of Company products and sales policies and procedures
  • Customer service and data entry experience preferred
  • Proficient with PC, Office software applications, calculator, and office equipment
4

Services Planner Resume Examples & Samples

  • Graduate of Bachelor's degree
  • Excellent comprehension and communication skills both in written and Oral
  • Must be a team player and Self motivated
  • Problem Solving Abilities
  • Independent Decision Making Capabilities
  • People management Skills
  • Knowledgeable, preferably in Electrical Distribution (LV/MV), Process Automation, Building Automation & Solar power business
5

Hard Services Planner Resume Examples & Samples

  • Responsible for efficient and effective planning and batching of all resources to conduct maintenance activities which result in appropriate service delivery
  • Reviews, plans and prioritizes requests for work. Reviews the work to be performed, consults with customer, leads, supervisors, originator and other planners as needed and determine the optimum way to accomplish the work
  • Visits job sites for work order planning clarification
  • Estimates the labor resources required for execution of a WO, reviews, estimates work order bill of materials, creates non-stock material purchase requisitions and identifies external resources required for completion of WO. Determines and arranges any tools, operational safety requirements for the completion of a WO
  • Documents activities required for completion of a work order (WO) and enters details into computerized maintenance management system (CMMS)
  • Maintains building documentation, collaborates with Reliability Engineer to assist in data updates of the CMMS asset database system
  • Assists in the completion of the building audit
  • Coordinates and conducts scheduling meeting w/ maintenance teams and customers for scheduling planned maintenance activities
  • Works closely with M&O Scheduler to publish an accurate & complete weekly work schedule for all pre-planned and corrective work
  • Coordination and execution of contracted services in their respective building as needed
  • Coordinates testing and repair of life safety systems
  • Assists the Facilities Manager in various duties
  • Technical/Vocational high school diploma/equivalent
  • Able to interact with all levels of the organization, outside contractors, technicians, architects, engineers, the customer
  • Excellent time management, interpersonal & communications skills, good team player with a well-organized approach to work
  • Proficient in Microsoft Office Suite, especially Excel
6

Technical Services Planner Resume Examples & Samples

  • Provide preliminary quantities for various carpet product types based on loom widths, pattern repeats and seaming
  • Provide flooded layouts of the design to scale in the plans to determine scope, scale and design intent; utilizing 2D visualization software
  • Project planning working in conjunction with the Account Executive, Interior Designer, and Desso Carpet Designer to determine seam locations, material width, repeat size and roll lengths
  • Installation planning: providing the customer with a total installation plan including clear seaming diagrams, roll layouts, cutting plans per roll, methods of installation, etc
  • Order entry and production, providing detailed production layouts and roll building instructions as well as order forms with specific roll lengths and product information. Fluency in Excel is essential
  • Troubleshooting: dealing with installation questions and customer complaints
7

Assoc Event Services Planner Resume Examples & Samples

  • Organization, implementation, delivery, and financial reconciliation of Ingram Micro’s complex oncampus events, upscale sales facing events, reseller dinners, and reseller happy hours. Provide consultation where needed, assess needs, ensure compliance with Ingram Micro’s policies as procedures. Independently organize and deliver events working closely with client as the single point of contact
  • Manage client expectations by fostering a trusting partnership; offer consultation to meet goals and objectives; provide program updates; budget reviews; and transparency in all aspects of program organization
  • Works as a team member
  • Acts with Integrity and Respect
  • Identifies Priorities and Plans accordingly
  • Foundational Knowledge of: Meeting/Events planning, travel industry, meeting software, and basic
8

Human Services Planner / Evaluator Resume Examples & Samples

  • Demonstrated competency in the use of computer assisted statistical and analytical programs
  • Demonstrated proficiency in the use of Business Objects or other similar data warehouse platforms
  • Demonstrated proficiency with Microsoft Excel or another similar application
  • Work experience using data warehouses (or other relational databases)
  • Considerable knowledge of the methods and techniques of social research and program evaluation and the demonstrated ability to apply statistical concepts for the evaluation of programs
  • Proven experience designing data gathering instruments and tools to assess the validity and reliability of the information obtained through their use, analyzing data, drawing conclusions pertaining to the value and performance of programs, and providing recommendations and projections to management concerning the future direction/impact of programs
  • Demonstrated ability in developing and conducting training of various types and levels of complexity for a variety of audiences and participant skill levels to achieve competency in the use of computer-assisted statistical and analytical programs
  • Proven ability developing and making presentations, both oral and written, on the results of analyses conducted
  • Demonstrated ability reviewing and evaluating the effectiveness of human services programs and providing guidance to state and local management with respect to developing new programs and improving ongoing program performance
9

Multichannel Services Planner Resume Examples & Samples

  • Analyzes, improves, and delivers the financial goals and key performance indicators that are relevant for the IKEA service business in our market
  • Supports a market relevant service offer at a market relevant price in the different sales channels
  • Supports the service commercial team in maximizing the commercial opportunities of the IKEA service business
  • Secures the implementation of the country service business priorities while sharing and implementing best practice
  • Secures the operational excellence of the service business together with all relevant stakeholders
  • Follows-up the qualitative & quantitative performance of the service business, end-to-end, and continuously improve the ways of working
  • Improves daily operations (e.g. capacity utilization, density, and delivery performance) by creating performance reports
  • Educated to associate degree standard (Logistics/Supply Chain Management preferred) or proven performance in logistics/commercial/supply chain management
  • Experience in Steering Group IKEA management or high volume or multi-unit retail management experiences
  • Experience of working in a fast-paced environment
  • Experience of actively selling through understanding customers and their needs
  • Experience of selling gained in the retail industry, specifically the home furnishing market
  • Self-awareness and confidence in own abilities
  • Understanding of the key performance measurement and follow-up tools used to develop the store and supply chain
  • 5-25% Travel (1 day per week on avg.)