Senior Typist Clerk Resume Samples

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DK
D Kuphal
Danielle
Kuphal
150 Woodrow Grove
Boston
MA
+1 (555) 850 9322
150 Woodrow Grove
Boston
MA
Phone
p +1 (555) 850 9322
Experience Experience
present
Houston, TX
Senior Typist Clerk
Houston, TX
Collier, Quitzon and Beatty
present
Houston, TX
Senior Typist Clerk
present
  • Prepare monthly reports regarding Psychotropic Medication Authorization by the Court
  • Prepare and mail cover letters, notices and opposition forms to foster family agencies/placements
  • Provide support to D-rate Evaluation Team in the referral and re-certification assessment process; respond to all incoming inquiries regarding Psychotropic Medication Authorization and follow-up protocols
  • Coordinate and communicate with the Court, Regional staff and Stakeholders regarding time sensitive PMA protocol; the receipt, logging, filing and distribution of Psychotropic Medication Authorization forms faxed by the prescribing Physicians/Psychiatrists, and the timely notification of caregivers and parents/legal guardians about the PMA requests submitted for their children
Education Education
Bachelor’s Degree in Confidentiality
Bachelor’s Degree in Confidentiality
University of California, Berkeley
Bachelor’s Degree in Confidentiality
Skills Skills
  • Strong ability to be attentive to details and ensure accuracy
  • Strong computer skills , ability to use excel, word and email
  • Excellent computer skills and strong command of Microsoft Word, Excel, PowerPoint CWS/CMS
  • Ability to handle sensitive and confidential matters in a professional manner
  • Strong ability to work independently, to follow through on instructions, and meet deadlines
  • Excellent interpersonal skills and the ability to interact effectively with all levels of staff
  • Ability to work well with all levels of staff and the public, such as County Counsel, Law Enforcement and Coroner
  • Demonstrated ability to be flexible and adapt to changes
  • Demonstrated ability to work within timeframes and be resourceful
  • Excellent interpersonal, oral and written communication skills
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15 Senior Typist Clerk resume templates

1

Senior Typist Clerk Resume Examples & Samples

  • Providing clerical support to the section's Children Services Administrator (CSA) II; support/backup to the section's secretaries as needed, and clerical support for the Section's CSA I(s)
  • Coordinating the Performance Evaluations and Appraisals of Promotability Tracking Systems
  • Logging and tracking the Bureau's assignments
  • Mail distribution for Service Bureau II Administration
  • Multi-tasking abilities
  • Strong computer skills in the use of MS-Word, MS-Excel, and Outlook
  • Knowledge of CWS/CMS is desirable
  • Strong ability to work as a team, as well as ability to work proactively and independently
  • Strong analytical and problem solving skills and ability to manage multiple priority assignments
  • Ability to handle sensitive and confidential matters in a professional manner
  • Ability to work with people with strong personalities (Clients, Stakeholders, etc.)
2

Senior Typist Clerk Resume Examples & Samples

  • Excellent interpersonal skills and ability to work well with all levels of staff and the public
  • Strong computer skills in Microsoft Word, Excel, PowerPoint, CWS/CMS, and internet
  • Ability to manage multiple priority assignments
3

Senior Typist Clerk Resume Examples & Samples

  • Strong interpersonal skills with ability to work effectively with all levels of departmental staff
  • Strong computer skills in Microsoft Word, Excel, CWS/CMS
  • Strong organizational skills and ability to multi-task effectively
  • Ability to work within timeframes and meet deadlines
4

Senior Typist Clerk Resume Examples & Samples

  • Demonstrate proficiency in the use of Microsoft Office programs
  • Strong organizational skills and the ability to establish priorities for task completion
  • Excellent attendance record and time management skills
  • Independent, reliable, creative, resourceful, self starter
5

Senior Typist Clerk Resume Examples & Samples

  • Excellent interpersonal skills and the ability to interact effectively with all levels of staff
  • Demonstrated ability to work within timeframes and be resourceful
  • Demonstrated ability to be flexible and adapt to changes
  • Strong ability to work independently, to follow through on instructions, and meet deadlines
  • Strong ability to be attentive to details and ensure accuracy
  • Strong computer skills , ability to use excel, word and email
  • Ability to stay abreast of the state and federal AAP requirements
6

Senior Typist Clerk Resume Examples & Samples

  • Types and processes court orders, minutes, petitions, and other legal documents requiring the analysis of complex source material and a thorough familiarity with the various legal codes in order to obtain the necessary data
  • Answers questions that require such things as searching for and abstracting technical data and detailed explanation of laws, policies, or procedures, checks non-routine applications, collects variable fees, etc., and refers only unusual inquiries to his immediate superior
  • Checks legal documents such as writs, petitions, warrants, purchase orders, claims and bonds for form, validity, and compliance with legal requirements in cases requiring the application of highly specialized knowledge and the resolution of debatable points, and where a mistake in judgment may entail serious consequences
  • Makes statistical computations and analyses, estimates of fees, etc., where specialized knowledge of laws, policies, and procedures are involved to an unusual degree, as in the recording of documents, property assessments, and tax collections
  • Advises employees on problems within his jurisdiction, and on his own initiative, makes such decisions as are permissible
  • Reviews for accuracy and conformity to established procedures the work of others performing preliminary operations in the course of the flow of work
  • Makes final check of permits, authorizations, etc., without higher level review
  • Prepares correspondence requiring the application of highly specialized knowledge and discrimination in the selection of data or interpretation of laws, rules, or policies
  • May supervise a small section or unit engaged in related work where responsibility for supervision is subordinate to the performance of the highly specialized clerical work
7

Senior Typist Clerk Resume Examples & Samples

  • Experience with Word and other computer programs
  • Ability to work independently and work well with others
  • Excellent attendance record
8

Senior Typist Clerk Resume Examples & Samples

  • Assist providers/billers and clients/families with general billing questions and/or issues related to overpayment, underpayment and denials via phone, fax, e-mail, or mail
  • Act as liaison between the provider/biller and fiscal intermediary to resolve issues
  • Assist CCS clients and their families receiving bills through all sources of communication available
  • Provide information utilizing resources available, such as the Department of Health Care Services (DHCS) and MC Websites and manuals
  • Familiarize and stay current with changes to the MC guidelines, policies, and procedures
  • Assist or refer providers to the appropriate page on the DHCS or MC websites for various information
  • Identify clients who have a Share of Cost (SOC) obligation
  • If applicable, work with providers to certify and reimburse Medi-Cal (MC) SOC to allow claims to be paid from mostly Medi-Cal funding
  • Utilize the MEDS and CMS Net Web systems to verify client information and assist clients and providers with a variety of tasks
  • Work to reverse claims that have been identified as being erroneously paid from mostly Medi-Cal funding
  • Document and track all incoming and outgoing calls, via the Voice over Internet Protocol (VoIP) phone systems and Excel spreadsheet log, including email communication with providers/billers and client/families
  • Perform a variety of other tasks, including those related to the processing of Share of Cost, Fund Recovery, and reviewing Proof of Eligibility (POE)
  • Documents eligibility aid code, Medi-Cal and CCS, on the MR-0-910-940 reports for services paid from CCS funding under the following types of services categories: Diagnostic Treatment, Healthy Families Treatment and CCS Medi-Cal Treatment
  • Provide phone coverage for PFS
  • Computer literacy (Word, Excel)
  • Knowledge of Medi-Cal Eligibility Determination System (MEDS)
  • Knowledge of Children's Medical Service Network (CMSNet State-wide California Children's Services database system)
  • Excellent customer service
  • Exceptional oral and written communication skills
  • Outstanding organizational and interpersonal skills
9

Senior Typist Clerk Resume Examples & Samples

  • Proficient in grammar, punctuation, and spelling
  • Strong organizational, analytical, and problem-solving skills
  • Time management skills;ability to meet deadlines, work on multiple projects, and manage changing priorities
  • Proficiency in the use of Microsoft (MS) Office programs: MS Word, MS Excel, MS Visio, PowerPoint, Adobe Acrobat and MS Outlook
  • Excellent customer service skills; ability to communicate effectively verbally and in writing with employees and department liaisons of all levels
  • Strong ability to work as a team, as well as demonstrated ability to work proactively and independently
10

Senior Typist Clerk Resume Examples & Samples

  • Excellent telephone etiquette, and ability to communicate with various entities
  • Ability to work independently and in a team
  • Proficiency in the use of Microsoft Office programs
11

Senior Typist Clerk Resume Examples & Samples

  • Prepare monthly clinic schedules for the four health centers in both SPA 3 & 4
  • Coordinate clinician coverage with J-Item/ As-Needed Physicians as well as X-Ray Technicians
  • Process performance evaluations for AMD staff, maintaining current emergency contact information, medical licensures, mileage certifications, and any/all confidential personnel files and documents for AMD and staff
  • Monitor AMD staff timesheet submissions for each pay period, and act as a liaison between the payroll office, the AMD and the AMD staff
  • Maintain and update manuals
12

Senior Typist Clerk Resume Examples & Samples

  • Direct supervision and assigning of duties for Customer Care Advocates (Telephone Operators)
  • Refers the public to other community and government agencies when applicable
  • Updates Net-Web information into the Children Medical Services (CMS) system, as needed
  • Mails applications to families who are inquiring about the CCS Program
  • Generates statistical reports
  • Develops and upkeeps policies and procedures related to the Unit
  • Writes employees performance evaluations, maintains employee's time, and electronically signs subordinates time card using the e-CAPS system
  • Provides continuous and frequent use of a second language, as appropriate
  • Dependable; good attendance record
  • Strong ability to monitor, organize, prioritize, and delegate work assignments
13

Senior Typist Clerk Resume Examples & Samples

  • Assists the Return to Work (RTW) Manager with various tasks pertaining to the Return to Work Unit
  • Clerical Support for the RTW Unit
  • Answers daily incoming unit phone calls
  • Pick-up and distribution of the mail and faxes
  • Monthly Reports as assigned by the Return to Work Manager
  • Review of timesheets and in/out book for coding of correct time prior to manager's approval
  • Oversee and update the Interactive Meeting Log with weekly reminders
  • Monthly ordering of Unit supplies
  • Special assignments
14

Senior Typist Clerk Resume Examples & Samples

  • Ability to work well with all levels of staff and the public, such as County Counsel, Law Enforcement and Coroner
  • Excellent computer skills and strong command of Microsoft Word, Excel, PowerPoint CWS/CMS
  • Ability to manage multiple high priority assignments simultaneously
  • Ability to maintain multiple logs
  • Knowledge of DCFS Policy and Procedures
15

Senior Typist Clerk Resume Examples & Samples

  • Review BIS reports that identify likely duplicate clients based on data from the MDM system
  • Review CWS/CMS Client Abstracts for pairs of clients that have been auto-linked or tasked as potential duplicates in the MDM system and determine whether or not they are duplicated clients
  • Merge clients in CWS/CMS that have been determined to be duplicates and that have no data integrity conflicts that would prevent them from being merged
  • Resolve data conflicts in CWS/CMS by preventing the merge of duplicate clients prior to merging them
  • Mark in the MDM system those auto-linked or tasked as potential duplicate clients that have been determined to be duplicate clients, but cannot be merged in CWS/CMS due to at least one of the clients having a finalized adoption date
  • Unlink manually in the MDM system those auto-linked clients that have been determined not to be duplicate clients in CWS/CMS
  • Resolve manually in the MDM system those tasked potential duplicate clients that have been determined to be duplicate clients in CWS/CMS
  • Ability to use multiple data sources, including CWS/CMS and the MDM system, along with various BIS provided worksheets and supporting applications, such as IBM Inspector
  • Ability to assess and identify potential duplicate clients in CWS/CMS
  • Ability to analyze the data, and if appropriate, merge client records
  • Using best practices, be able to research and resolve data conflicts that would inhibit any merges from being completed
  • Ability to make the proper designations in the MDM system fro clients determined not to be duplicates, or that are not subject to merge
16

Senior Typist Clerk Resume Examples & Samples

  • Ability to handle demanding and complicated assignments/requests
  • Strong computer skills in Microsoft Word, Excel, CWS/CMS and Internet
  • Strong telephone skills
  • Ability to interact with all levels of staff and the public
17

Senior Typist Clerk Resume Examples & Samples

  • Fielding and appropriately routing incoming calls
  • Updating various tracking logs
  • Supporting/providing backup to management staff as assigned, and providing clerical support for the Section Manager as needed
  • Excellent telephone, interpersonal, oral and written communication skills
  • Ability to work well with all levels of staff and public and manage multiple priority assignments
  • Working knowledge of eCAPs
18

Senior Typist Clerk Resume Examples & Samples

  • Experience supervising lower level staff on basic process or procedures that supports a team of analysts who provide the telecommunications products and services to their departments
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to work on multiple tasks, prioritize assignments, and meet deadlines
  • Demonstrates the ability to handle sensitive matters and exercise discretion to highly confidential information
  • Ability to work independently and as a team player
  • Strong interpersonal skills to effectively work with County staff and non-County personnel
19

Senior Typist Clerk Resume Examples & Samples

  • Schedule meetings
  • Screen telephone calls, provide information and follow-up
  • Check assignment submitted to manager or director for accuracy, signatures, and attachments
  • Process confidential files
  • Monitor assignments, gather data and provide reports
  • Answer Help Desk calls, create service tickets
  • Sort mail
  • Participate in committees
  • Vehicle coordinator
  • Attend meetings and take minutes
  • Provide assistance as needed
  • Strong organizational and analytical skills
  • Proficiency in the use of Microsoft Office programs and Adobe Acrobat
  • Ability in managing multiple tasks, shifting priorities, and working under pressure of deadlines
  • Ability in maintaining a degree of confidentiality
  • Ability to work independently and within a team environment
20

Senior Typist Clerk Resume Examples & Samples

  • Superior knowledge of Microsoft Office programs including Word, Outlook, Excel, Access and PowerPoint
  • Ability to take initiative in completing tasks
  • Clear problem-solving ability
  • Ability to interact in a professional and effective manner with all levels of DCFS staff
  • Ability to work well on a team, as well as working independently
21

Senior Typist Clerk Resume Examples & Samples

  • Excellent oral and written communication, grammar, and language skills
  • Excellent computer skills and knowledge of computer programs (Microsoft Word, Excel, Outlook, PIMS, etc.), and the ability to access various office forms via LADAnet
  • Ability to sort and disseminate U.S. and County mail
  • Ability to effectively manage multiple tasks, shifting priorities, use good judgment, and learning new skills
  • Ability to professionally handle incoming and outgoing telephone calls
  • Ability to handle a high volume of email correspondence
  • Ability to take direction and work independently and cooperatively within a team
  • Proficient in operating office equipment (e.g., computer, typewriter, fax, word processor, transcribing machine, and Xerox machine.)
22

Senior Typist Clerk Resume Examples & Samples

  • Coordinate and communicate with the Court, Regional staff and Stakeholders regarding time sensitive PMA protocol; the receipt, logging, filing and distribution of Psychotropic Medication Authorization forms faxed by the prescribing Physicians/Psychiatrists, and the timely notification of caregivers and parents/legal guardians about the PMA requests submitted for their children
  • Utilize CWS/CMS computer system to locate parents/legal guardians/foster family agencies/placements of over three thousand children administered with Psychotropic Medications
  • Prepare and mail cover letters, notices and opposition forms to foster family agencies/placements
  • Provide support to D-rate Evaluation Team in the referral and re-certification assessment process; respond to all incoming inquiries regarding Psychotropic Medication Authorization and follow-up protocols
  • Prepare monthly reports regarding Psychotropic Medication Authorization by the Court
  • Ability to work closely as a team member
  • Experience using CWS/CMS, Outlook and Excel
23

Senior Typist Clerk Resume Examples & Samples

  • Strong Organizational skills and the ability to establish priorities for task completion
  • Working knowledge of CWS/CMS
  • Excellent verbal and communication skills
  • Ability to effectively interact with all levels of staff/public
  • Demonstrated experience in tracking data, preparing reports and spreadsheets
24

Senior Typist Clerk Resume Examples & Samples

  • Direct supervision of Mailroom unit and staff
  • Interfaces with internal/external clients such as vendors, messengers, and building tenants on a continuous basis
  • Develops and upkeeps the Mailroom's policies, procedures, and statistical reports
  • Maintains records and funds of meters; replenishes funds once the established threshold is reached
  • Oversees the handling of incoming and outgoing mail, and distribution of correspondence to appropriate individuals, groups, employees, and agencies
  • Monitors the processing of presorted and bulk mail including deliveries to the local post office
  • Coordinates transportation of correspondence/packages to offsite offices
  • Ensures adequate amount of supplies are kept; maintaining inventory, as necessary
  • Reports and schedules mail machine repairs, as necessary
  • Coordinates special mail projects
  • Participates in the development and implementation of training procedures and ongoing in-service trainings for Mailroom staff
  • Ability to work independently and perform multiple tasks with minimum instruction in a fast-paced – oriented environment
  • Ability to work well with internal/external staff and clients
  • Strong organization, interpersonal, and analytical skills
  • Data collection
25

Senior Typist Clerk Resume Examples & Samples

  • Providing administrative support for the Patient Services Coordinator
  • Preparing MTU reports, responsible for maintaining MTP databases and processing new employee paperwork
  • Preparing, tracking and distributing policy updates and notices to all MTP staff
  • Preparing and tracking correspondence directed by Patient Services Coordinator
  • Answering phones and providing back-up coverage as needed to MTP administrative staff
  • Excellent time management skills and time and attendance
26

Senior Typist Clerk Resume Examples & Samples

  • Providing clerical support by answering telephone calls
  • Photocopying, faxing, scanning, and e-mailing documents
  • Maintaining office files
  • Preparing and tracking incoming and outgoing correspondence
  • Reviewing documents for completeness and accuracy
  • Timekeeping; ordering supplies
  • Scheduling appointments and arranging conferences and meetings
  • Excellent customer service skills and ability to work well with all levels of staff
  • Detail-oriented
  • Ability to perform duties independently with minimal supervision
  • Proficient with Microsoft Office programs
  • Strong typing and writing skills