Senior Admin Resume Samples

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SK
S Koss
Stewart
Koss
8748 Katelin Stream
Boston
MA
+1 (555) 105 8948
8748 Katelin Stream
Boston
MA
Phone
p +1 (555) 105 8948
Experience Experience
San Francisco, CA
Senior Admin
San Francisco, CA
Green-Kuphal
San Francisco, CA
Senior Admin
  • Perform other duties as may be assigned by management
  • Initiate, recommend or provide solutions through designated channels and verify the implementation of solutions
  • Provides ongoing status updates on pending cases to producers and LFD Wholesalers
  • Coordinate review activities as assigned by management and document the disposition of evaluation challenges
  • Schedules medical examinations for clients and follows up to ensure completion
  • Enter, transcribe, record, store, or maintain information in written, electronic and magnetic form relating to services, processes and quality systems
  • Maintain updated knowledge of the program, including policies and procedures as referenced in the employee and quality manual
Detroit, MI
Senior Admin, Consumer Claims
Detroit, MI
Sawayn, Ledner and Vandervort
Detroit, MI
Senior Admin, Consumer Claims
  • Monitor each claim and conduct proper correspondence and documentation from inception to resolution
  • Frontline responsibility for decisions involving all types of resolution including monetary restitution
  • Research, investigation and evaluation of each claim for proper resolution
  • Liaison between Revlon legal and any legal representation by consumer if requested by Revlon legal
  • Provide accurate documentation for any files forwarded to Risk Management and Legal
  • Issue daily check requests for claims refunds
  • Examine returned products for possible defects and report any trends or potential problems or defects noted to department management
present
Houston, TX
Senior Admin Director
Houston, TX
Klein LLC
present
Houston, TX
Senior Admin Director
present
  • Assists in developing and maintaining objectives, policies and procedures to ensure the efficient operation of the department/division
  • Participates in monitoring and evaluating a program's inception and performance, and routinely monitors performance per volumes, referrals and trends
  • Reviewing comprehensiveness of programs on an ongoing basis and develops strategies for program adaptation to market changes
  • Coordinates administrative functions. Plans and supports program development of the department/ division across Northwell Health
  • Develops and presents annual departmental fund budgets for the department, including forecasting of revenue trends and expense analyses
  • Ensures compliance with JCAHO, NYS DOH, Public Health Law, Institutional and departmental rules and regulations, and makes certain these are properly and completely addressed in the Policy and Procedure Manual
  • Identifies quality benchmarks utilizing regional and national data to monitor programmatic quality and identify opportunities for improvement
Education Education
Bachelor’s Degree in Professional Integrity
Bachelor’s Degree in Professional Integrity
Bowling Green State University
Bachelor’s Degree in Professional Integrity
Skills Skills
  • Weekly Billing using mainframe based billing system
  • Enter purchase order requests and track for distribution to vendors and branch files
  • Process accounts payable invoices and maintain control over and process draft check requests
  • Processing, data entry, and tracking of sales order folders for billable repairs and maintenance contracts
  • Weekly Payroll processing and entry for field mechanics
  • Assist Sales Account Managers to compile, ship, and confirm customer receipt of contractual close out documents (owners’ manuals, wiring diagrams, final lien waivers, etc.)
  • Excellent computer skills, especially with Microsoft Outlook, Excel and PowerPoint
  • Proficient English and Chinese in listening, speaking and writing
  • High level of confidentiality requested
  • Willing to take increased responsibilities through conscious and proactive learning and development
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15 Senior Admin resume templates

1

Senior Admin Resume Examples & Samples

  • Experience in all varieties of Syndicated loan servicing including funding responsibilities and lender process
  • Construct Syndicated and bilateral deal structures in Loan IQ including amending existing deal structures
  • Ability to process primary, secondary and third party assignments
  • Trouble-shooting basic Loan IQ functional problems/issues
  • Construct assignment and participation purchases and sales in Loan IQ
  • Process via LIQ Amendments, Waivers and extensions to claim fees, interest and principal from borrowers and either distribute to the syndicate or pass to P&L, as appropriate
  • Perform account reconciliations, for daily and month-end reporting purposes
  • Assist Finance with investigations
  • Ability to process Primary and Secondary assignments
  • Good interpersonal skills, being able to work well with others within team environment
  • Understanding of the LIBOR Loan product would be desirable, albeit not essential
  • Highly organised and self-motivated with a pro-active problem solving attitude
2

Senior Admin Transfer Agency Resume Examples & Samples

  • Maintain delivery of a high quality service level to clients and other departments within BNY Mellon ensuring any queries are dealt with in a professional manner by your team and escalating where appropriate. Ensure a professional relationship is maintained with clients and shareholders at all times by yourself and the administrators on your team
  • Ensure reporting is distributed from the Team within the required deadlines
  • Accurate review and supervision of Administrators to ensure the timely processing of all activities within your team. Review and sign all checklists to ensure that all tasks have been completed
  • Identify new tasks or amendments to existing tasks on checklist and forward to Assistant Manager for review and approval
  • Ensure weekly/monthly Transfer Agency Management Information System (MIS) spreadsheets are updated in an accurate and timely manner for review by the Assistant Manager
  • Ensure projects allocated by line Manager are completed in an organised manner within deadlines set
  • Provide cover when necessary for other Supervisors as required
  • Complete reporting for the Client Servicing Team accurately and timely for review by your Assistant Manager/Manager
  • Ensure the accurate review of all emails sent to external parties
  • Ensure all system workflow quality control checks are carried out on a daily basis for second review by the Assistant Manager
  • Be familiar with corporate policies and procedures in particular the HR Manual and the Clear Desk policy and ensure compliance with all Web Based regulatory training is carried out within agreed timeframe
  • Ensure the completion of all Incident Reports by yourself and the Administrators for sign-off by your AM
  • Ensure you and your team identify all deals received from all sources (e.g. fax, platforms, etc) up to the relevant client dealing deadlines for your clients in accordance with procedures to ensure we capture all dealing accurately and within prescribed timescales
  • Ensure all deals are processed accurately by you and your team and that you actively coach/develop your team to improve accuracy and avoid manual processing errors
  • Ensure all dealing is reported to internal/external parties accurately and within agreed deadlines as noted in procedures/checklists/Clients SLA’s
  • Ensure all queries received by the team, either through e-mail (including group mailboxes), fax or post are responded to as per timescales agreed in client SLA’s
  • Proactive, focused attitude towards work and an ability to consistently meet deadlines, whilst ensuring a high focus on accuracy
  • Organisational, inter-personal and communication skills
  • Ability to lead a team and develop/mentor staff
  • At least 2 years experience in the Fund Administration Industry
  • Knowledge of the workings of different product types, e.g. Money Markets, Variable NAV, ETFs
3

Senior Admin Transfer Agency Resume Examples & Samples

  • At least 5 years of experience in the global custody and fund administration industry
  • Knowledge of market data, securities administration, corporate actions / valuations
  • Self-motivated individual with good interpersonal and communication skills, good team spirit and attention to details
  • Able to work under pressure with effective communication and analytical skills
4

Senior Admin Salesforce Resume Examples & Samples

  • Work on prioritized business projects as defined by Program Managers that drive revenue and cost/operational efficiencies aligned to corporate goals
  • Configure advanced functionality across all enterprise Salesforce clouds including but not limited to: Process Builder, Workflow rules, Validation Rules, advances formulas
  • Provide back up support to the Jr. Salesforce Administrators for more advanced troubleshooting
  • Create advanced reports, dashboards, and processes to continuously monitor data quality and integrity
  • Collaborate with Program Managers to translate business requirements into Salesforce features, functionality, and processes
  • Unit/System test application changes
  • Stay current with Salesforce certifications and releases
  • Create and maintain technical documentation for the web and application environments, including network diagrams, installation and configuration procedures, troubleshooting guidelines, and operational procedures
  • Coordinate production rollouts
  • 5-10 years of Salesforce Administration experience
  • Minimum of 3 or more Salesforce Admin Certifications
  • 3-5 years of overall IT experience or business experience
  • Agile experience a plus
  • Flexibility to adapt to changing priorities/deadlines including the ability to multi-task and juggle many competing priorities and deadlines
  • Excellent Written and Communication Skills
  • Working Conditions/Physical Requirements: Normal Office Working Conditions
5

Depotbank Senior Admin Resume Examples & Samples

  • Ensure that all fund activities are compliant with regulation
  • Liaise with the CBS team based in London to ensure that rules codification is adequate / funds creation under Charles River is effective
  • Preferably with a minimum 1-3 years proven financial experience
  • Some exposure to the investment compliance / investment restrictions would be considered as an advantage
  • Knowledge of Charles River Compliance Master would be considered as an advantage
  • Good organisational, time management and communication skills
  • Control and risk minded
  • Good PC skills, specifically Microsoft Word and Excel / use of Banking and Custody systems and tools
6

Senior Admin Ops Resume Examples & Samples

  • Minimum 2 years progressive administrative experience in a fast-paced and detail-oriented office environment
  • Intermediate level of proficiency with Microsoft applications (including but not limited to Outlook, Word, Excel, PowerPoint) for the purpose of word processing, presentations, spreadsheets and information retrieval
  • Strong reading, listening, administrative skills and logical thought processes with the ability to identify and resolve simple to complex issues/problems
  • Ability to organize and prioritize daily work, including tracking and managing projects, data and daily work, professionally seeing such to completion, and maintain strict confidentiality
  • Proven communication, oral and written, with ability to communicate with a variety of individuals and personalities at all levels internally and outside the organization
  • Ability to quickly learn and consistently apply processes and procedures
  • Must possess and regularly demonstrate excellent communication and presentation skills, verbal and written
  • Ability to successfully perform the required and expected duties with minimal direct supervision
  • Must be able to successfully and simultaneously manage multiple tasks, often under short or changing deadlines, in a diverse and fast-paced environment
  • Ability to work effectively in a small group environment as a cooperative team member, take direction from supervisor(s), focus attention on details, follow work rules and adhere to established work schedules
  • Must be able to identify and understand expectations in an employee/employer (subordinate/manager) relationship
  • Must be able to perform all essential and marginal functions of the job
  • Minimum high school diploma required
  • College level coursework is desirable
7

Senior Admin Resume Examples & Samples

  • 1-3+ years of experience in customer service with phone experience preferred
  • Candidate will be expected to work some evening and weekend hours as needed for scheduled calls
  • Educational experience and/or intermediate proficiency in Microsoft Outlook, Word, and Excel
8

Servicenow Senior Admin Resume Examples & Samples

  • Primary admin for the internal IS ServiceNow ITSM solution. Incident, Client Catalog, Workflows, Orchestration, other various out the box apps, and custom applications
  • Interacts daily with clients and other IS support personnel to deliver process and automated services solutions
  • Responsible for researching recommended new technology processes that impact the user community and IS personnel
  • Accountable for maintaining the appropriate level of communication with the client and Service Support staff
  • Develop and release ServiceNow applications and processes for deeper specialization with the ServiceNow solution
  • Must be a strong problem solver with the ability to work in a highly collaborative environment
  • Strong work ethic with the ability to multi task high impact issues
  • Skilled in general IS technologies such as, Networking, Systems & Storage, Exchange, AD
  • Familiar with general office productivity tools such as, MS Office suite, Adobe, etc…
  • Experienced and knowledge of Project management concepts and techniques
  • Process Improvement Analysis: work with ServiceNow Team to identify process improvement opportunities related to ServiceNow
  • Support Services Initiative Planning and Implementation: work with ServiceNow Team to identify process improvement
  • Operational Readiness and Implementation Services: turning up new services or new support responsibilities. This team will engage with ongoing project teams at the appropriate time to develop and document new support process and procedure that will be required to support new system or service being brought online
  • Understanding of ITILv3 Foundations
  • Experience with JavaScripting, HTML5, POWERSHELL, JSON, XML, REST and SOAP Messaging
  • Fundamental knowledge of scripting and software development
  • Strong technical, analytical, communication and customer service skills
  • High School diploma required; Two-year degree in CIS/MIS or related field experience and/or equivalent training and certifications is preferred
  • 4 - 5 years of ServiceNow related experience required
  • Appropriate training and experience in ServiceNow Admin, Advance Admin, ServiceNow Scripting, and ServiceNow Orchestration
  • Ability to utilize coordinated processes to provide high quality systems, communication infrastructure, and technology support to the enterprise
9

Depotbank Senior Admin Resume Examples & Samples

  • Carry out daily oversight checks on the Depositary clients as assigned and report findings to the Manager
  • Follow the procedures and controls designed to ensure activity is performed according to regulatory requirements
  • Support Manager as required in preparing documentation for client meetings and Board of Directors meetings as required
  • Interact with Clients, service providers, counterparties and Auditors as required
  • Support the implementation of new business or products
  • Pro-active participation in team meeting
  • Identify and implement Client specific value added controls
  • Work with colleagues, including those within the outsourcing model, to ensure timely and accurate completion of reporting
  • Outsourced activities: review of the deliverables produced by the off-shore team
10

Depotbank Senior Admin Resume Examples & Samples

  • Review work done by administrators and carry out the daily oversight checks on the Depositary clients as assigned and report findings to the Manager
  • Follow the procedures and controls designed to ensure activity is performed according to regulatory requirements. Propose amendments as necessary
  • Support Manager as required in preparing documentation and attending client meetings and Board of Directors meetings and calls as required
  • Build and maintain a network of stake holders and communicate with Clients, service providers, counterparties and Auditors as required
  • Support the implementation of new business and/or products
  • Provide support to colleagues in outscourcing locations to ensure timely and accurate delivery of reporting
  • Provide cover for the Manager as required
  • Pro-active participation in team development
  • Any additional professional qualifications in financial markets will be a plus. (Masters, Diploma, CFA, ACCA, etc)
  • Three to six years of experience in the funds industry, banking, law or audit firm and/or the securities markets industry
  • Attention to detail, client oriented and quality-focused
  • Perfect command of English. Any additional languages would be considered as an advantage, specially German
  • Good knowledge of laws and regulations applicable to funds and financial products
  • Ability to manage people and willing to assume management responsibilities
  • PC literate. Good command of Excel and experience with different custody and fund administration systems
11

Depotbank Senior Admin Resume Examples & Samples

  • Develop and maintain a knowledge of applicable laws, regulations etc in respect to depository responsibilities
  • Will assist new joiners on the monitoring
  • Take an active part in on- boarding process and data enrichment process with new alternative Business and, in particular for loan funds, real estate funds and private equity funds
  • Will analyse new prospectuses, products, fund structures and data processes
  • Will be involved in the design of new controls / new templates for every new investment fund (on- boarding process)
  • University degree. Preferably Business administration, Law, or Management
  • Preferably with a minimum 2 – 5 years proven experience
  • Any additional specific qualifications in financial markets will be a plus. (Masters, Diploma, etc)
  • English (mandatory), French, any additional (European) languages would be considered as an advantage
  • A good level of knowledge of UCITS and AIFMD regulatory framework is mandatory
  • Strong analytical, communication (both verbal and written) and organization skills
  • Ability to work both, independently and within a team
  • Strong knowledge of derivative products and alternative investments including real estate, private equity and loans
12

Senior Admin Service Rep Resume Examples & Samples

  • Application and tracking for entire Agency and all MSW employees licenses for all states & jurisdictions for
  • Application and tracking for Foreign Licenses
  • Set-up of company codes – back-up
  • Approved Proctor for Exams: CPCU, INS, CRIS, CISR
  • Approved Educational Provider Representative –
  • File credit(s) for education for each individual for each state as required
  • Handles any License/CE discrepancy with the applicable state insurance department
13

Senior Admin Spec Resume Examples & Samples

  • Uses software applications (e.g. Word, PowerPoint, Excel) to prepare correspondence, reports, presentations, agendas, minutes, etc
  • Depending upon the organization, may prepare and update functional reports or records requiring compilation of information from multiple sources; may maintain plant records as required
  • Responsible for arranging business travel, coordinating meeting arrangements, and tracking expenses
  • High School diploma or equivalent and 8 or more years of prior equivalent work related experience
  • Associates degree
  • Demonstrated knowledge and experience with Microsoft Office suite applications, including Excel and PowerPoint
  • Experienced using Microsoft SharePoint
  • Ability to effectively interface with multiple across a department, e.g. managers, supervisors, employees
14

Depotbank Senior Admin Resume Examples & Samples

  • Review work done by administrators and Perform the checks and controls related to Depositary duties
  • Prepare documentation and attend client meetings and Board of Directors meetings/calls as required
  • Build and maintain a network of stakeholders and communicate with Clients, service providers, counterparties and Auditors as required
  • Actively participate to the preparation of internal and external reportings
  • Take leadership in regulatory development initiatives such as UCITS V, AIFMD, etc
15

CM Senior Admin Resume Examples & Samples

  • Coordinates General Manager's (GM) schedule. Includes setting appointments, providing schedule reminders, fielding GM calls and personal requests, handling clerical support that includes filing, typing, and generating reports
  • Responsible for Base Operations functions
  • Coordinates Return to Work and Work Injury program
  • Coordinates partner functions
  • Coordinates all HEB related projects such as scholarships, benefit classes, and on-the-job training
  • Screens applicants, interviews, and selecting employees to fill vacant positions
  • Keeps record of insurance coverage, pension plan, and personnel transactions such as hires, promotions, transfers, performance reviews, and terminations
  • Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations
  • Prepares reports, recommends and coordinates procedures to reduce absenteeism and turnover. Carries out supervisory responsibilities for Base Operations and other possible part-time assistants
  • Typically requires 5-8 years of related experience
  • Knowledge of department product, food preparation, and equipment required
  • Some education in Human Resources, Business, or related field preferred
  • Current knowledge of HEB store operations essential
  • PC skills essential (Word, Excel, and IMS)
  • Ability to multi-task is essential
  • Interviewing experience preferred
16

Senior Admin Resume Examples & Samples

  • Minimum 5 years' experience as an senior administrative assistant
  • General work hours: 8:30 am - 5:30 pm, with flexibility when needed
  • Self-started and a team player who works effectively in a team environment
  • Excellent communication/interpersonal skills - able to interact at all levels
  • High proficiency with MS Office, including Word, Excel, PowerPoint and Outlook
17

Senior Admin With CA Technologies Resume Examples & Samples

  • 10 years of experience in System Administration and more than 5-6 Years hands on experience in CA technologies
  • Installation and Configuration of the following tools in the enterprise
  • Patching
  • Installation of tools and other solutions for new needs, integrating it with existing systems and tools and presenting to the larger group as part of cross-training
  • Experience working in both Linux and Windows environment
  • Defining, scheduling and monitoring jobs
  • Scripting knowledge would give additional benefits
18

Servicenow Senior Admin / Developer Resume Examples & Samples

  • Serves as main point of contact for support, administration and maintenance of ServiceNow platform and associated applications
  • Working directly with end users to resolve support issues and fulfill requests within ServiceNow
  • Monitoring health, usage and overall compliance of ServiceNow and its applications
  • Develops/implements new configurations and customizations for ServiceNow
  • Developing system integrations and process automation within the ServiceNow instance and other Information Services applications
  • Creating and configuring Business Rules, Script Includes, UI Policies, UI Actions, Client Scripts, and ACLs including advanced scripting of each
  • Creating and configuring Notifications, UI Pages, UI Macros, Formatters, etc. in ServiceNow
  • Coordinating and facilitating application and platform upgrades
  • Creating ServiceNow reports and dashboards
  • Implements new ServiceNow modules based on the needs of Lennar
  • Authors and maintains technical documentation
  • Analyzes user requirements to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap
  • Responsible for the continuous review of new ServiceNow modules, as well as other commercially available software to ensure the ServiceNow platform and tools remain current
  • Supports all future releases and provides updates to software as required based on feedback from users
  • Maintains an understanding of ServiceNow modules and software licensing functionality
  • Providing updates, status and completion information to tickets in the work queue regarding current assigned incidents, resolution efforts, and projects
  • 7+ years overall development and administration experience in a corporate environment
  • 4+ years ServiceNow working experience including development, design and implementation
  • Bachelor’s degree is highly desired. Equivalent combination of education and experience may be substituted in lieu of degree
  • ServiceNow System Administrator Certification
  • Certified ServiceNow System Administrator preferred
19

Senior Admin, Consumer Claims Resume Examples & Samples

  • Monitor each claim and conduct proper correspondence and documentation from inception to resolution
  • Frontline responsibility for decisions involving all types of resolution including monetary restitution
  • Obtain required written information from consumers defining adverse reaction experiences, or alleged damages caused by usage of Revlon product(s) involved and documentation of alleged incident. If applicable, any information from physicians related to the alleged adverse reaction experience and/or estimate or receipt for actual repair or replacement expenses should be requested
  • Research, investigation and evaluation of each claim for proper resolution
  • Respond to consumers both orally and in writing in a timely, friendly, and professional manner providing accurate information and an appropriate resolution to their complaint
  • Determine a fair and equitable resolution regarding refunding a consumer’s incurred expenses or negotiate an alternative resolution within Consumer Claims Policy and Procedure Guidelines
  • Liaison between Revlon legal and any legal representation by consumer if requested by Revlon legal
  • Provide accurate documentation for any files forwarded to Risk Management and Legal
  • Utilize the Wilke Thornton data collection system to document all telephone calls, correspondence, products, resolution, check requests, and verbatim comments in order to allow accurate tracking and reportability of comments, complaints and trends to Marketing, R & D, Quality Control, and Package Development
  • Issue daily check requests for claims refunds
  • Examine returned products for possible defects and report any trends or potential problems or defects noted to department management
  • Forward questionable products to QA and maintain proper audit trail of transactions
  • Maintain consumer files and retain returned products for alleged sensitivity and product liability claims as required by legal
  • Maintain consumer files and offsite storage of files for seven years in accordance with legal requirements and records retention program
  • Submit selected questionable returned products from consumers to the appropriate department, i.e., QA, Package Development for analysis. Maintain log of all such requests along with the department’s reply
  • Maintain product documentation for FDA-GMP
  • Attend and document Medical Review Committee meetings with Revlon Medical Director
  • Maintain good consumer relations by quickly assessing consumer’s level of anger and frustration and determining how to best assist them and stay within Revlon’s Consumer Claims Policy and Procedures Guidelines
  • Maintain a professional, positive and caring attitude at all times when speaking with consumers; especially angry and frustrated consumers
  • Answer in-bound calls, retrieve voice mail, and return calls to consumer claims inquiries
  • Out-bound letter fulfillment
  • Sort, code, log, and distribute in-bound consumer claims mail
  • SAP – Order Entry for consumer resolutions
  • QA departmental letters and Wilke incidents. Monitor and log agent efficiencies on letters and calls
  • Primary resource for escalated consumer calls for CIC representative questions
  • Answer Claims E-mail within two days
  • Perform any other duties related to department functions as needed or requested by department management
20

Senior Admin Resume Examples & Samples

  • At least 1+ years of working experience in MNC
  • Good communication and organizational skill
  • Excellent computer skills, especially with Microsoft Outlook, Excel and PowerPoint
  • Proficient English and Chinese in listening, speaking and writing
  • High level of confidentiality requested
  • Good learning & creative attitude preferred
  • Willing to take increased responsibilities through conscious and proactive learning and development
  • Mature and independent1700168642W
21

Depotbank Senior Admin Resume Examples & Samples

  • University degree. Preferably Business administration, Law, or similar subject
  • Any additional qualifications in financial markets will be a plus. (Masters, Diploma, etc)
  • 2-3 years of experience required in the Fund Industry
  • Perfect command of English. Any additional languages would be considered as an advantage
  • Proficient command of Excel Visual Basic, SQL, or similar coding skills
  • Basic knowledge of laws and regulations and of the custody and accounting principles applicable to funds
  • Ability to deal with different custody and fund administration systems
22

Senior Admin Ops Intl Sec Lending Resume Examples & Samples

  • Minimum education to GCSE level or equivalent – 5 passes (including English and Mathematics), and 2 A-Levels or equivalent
  • Degree Preferred
  • Must be prepared to complete industry standard qualifications as required
  • Excellent Attention to detail
  • Strong Client Service ethic
  • Demonstrate a desire for excellence through conscientious approach
  • Well organised and focused in order to meet deadlines and client expectations
  • Proactive nature
  • Strong numeric as well as written and verbal communication skills essential
  • Intermediate MS Excel/Word
23

Senior Admin Resume Examples & Samples

  • Ensure activities and processes are in compliance with both company QA standards and applicable contractual standards
  • Enter, transcribe, record, store, or maintain information in written, electronic and magnetic form relating to services, processes and quality systems
  • Conduct quality assurance for completeness, accuracy, consistency and conformity
  • Coordinate review activities as assigned by management and document the disposition of evaluation challenges
  • Initiate, recommend or provide solutions through designated channels and verify the implementation of solutions
  • Maintain updated knowledge of the program, including policies and procedures as referenced in the employee and quality manual
  • Research and gather data for special studies
  • Minimum 2 years of related work experience
  • Experience in a quality assurance role, preferably in a contact center or customer service environment
  • Ability to conduct and manage project reviews and communicate process improvement recommendations
24

Senior Admin Director Resume Examples & Samples

  • Coordinates administrative functions. Plans and supports program development of the department/ division across Northwell Health
  • Coordinating activities including growth objectives, space allocation, procurement of technological equipment, data planning, developing goals and objectives, capital requirements and desired outcomes of programs. Serving as a liaison with administration in planning, developing, implementing and evaluating operations
  • Monitors budgetary variances and progress in budget revenue performance, and communicates to department & administration
  • Responsible for overseeing daily operations, and for managing all non-clinical personnel in the division and all related areas
  • To streamline operations and effectively apply new concepts and techniques for positive outcomes. Identifies and implements technology to improve operations
  • Assigns work and ensures that it is carried out correctly and efficiently
  • Coordinates and oversees the resources of multiple administrative disciplines/ functions
  • Demonstrates the ability to work with administrative leadership, chairs, physicians and other clinical personnel to develop, implement and oversee clinical programs
  • Participates in monitoring and evaluating a program's inception and performance, and routinely monitors performance per volumes, referrals and trends
  • Ensures the continual efficient and compliant operational performance of the department/division
  • Reviews all changes in various regulatory agency standards and/or public health law, and ensures that these are represented in the Policy and Procedure Manuals (after appropriate review with clinical and/or administrative personnel)
  • Minimum of seven (7) years relevant experience in a senior administrative role
25

Senior Admin Coord Resume Examples & Samples

  • Prepare spreadsheets, reports, presentations and other materials
  • Format, type, and edit documents or technical material, including correspondence, memos, reports and confidential material; drafts routine correspondence
  • Establish and maintain record keeping and filing systems; classify, sort and file correspondence, records and other documents
  • Open, sort, prioritize, and distribute mail. Monitor fax machine
  • Order and maintain stock of office supplies
  • Maintain log and record of area activities, and department vacation schedule
  • Screen telephone callers and visitors. Respond to general inquiries concerning department activities in accordance with established policies and procedures
  • Assemble necessary background material for meetings. Arrange meetings and conferences, schedules appointments, and completes travel or conference arrangements, including making hotel arrangements. Coordinate departmental functions. Maintain personal calendar for assigned Leadership Team staff
  • Assist in the development and maintenance of the department’s database, website, and internal purchasing requisitions
26

Asst Senior Admin Resume Examples & Samples

  • Maintains manager(s) calendar(s), scheduling meetings and appointments. Arranges travel and hotel accommodations as needed for the department(s). Typically supports more than one senior level manager (EMT) or one EMT with at least twenty (2) employees and/or has broad scope of responsibility to multiple departments/functions
  • Maintains departmental records and prepares special and recurring reports, following minimal directions. Establishes, maintains and revised supervisor file systems. Drafts written responses, replied by phone or email when appropriate. Types and/or updates general correspondence, memoranda, charts, tables and graphs
  • Coordinates activities between departments and outside parties including meetings and aware celebrations
  • May screen telephone calls for directing to the proper office. Provides information to callers as appropriate requiring detailed knowledge of area of responsibility and general knowledge of company policies, practices and operations
  • Contacts company employees’ at all organizational levels to gather information and prepare reports
  • May review mail directed to manager(s). Composes responses to routine inquiries, and determines which items can be delegated to subordinate managers, and forwards appropriate items to manager
  • Handles special projects specific to the department(s) supported which may require research and minor data analysis tasks
  • As directed, analyzes departmental problems, recommending approach, which includes minor analysis and report preparation. Work is generally of a confidential nature
  • Other job-related duties as assigned
27

Senior Admin Service Asst-rheumatology Resume Examples & Samples

  • Serves as the primary point of operational and administrative contact for internal and external constituencies, which may include complex and confidential issues
  • Types and edits grant applications, journal article submissions, posters, and abstracts; creates Power Point presentations, excel spreadsheets; and creates graphs and charts for research data. Types general correspondence and related documents for faculty to include faculty recruitment and appointment activities
  • Assists faculty with grant preparation including submission of Institutional Animal Care and Use Committee (IACUC), required CITI training (Collaborative Institutional Training Initiative), Conflict of Interest, grant budgets and submission for the National Institutes of Health (NIH), Department of Defense (DOD) and private sponsors utilizing the eVisions/CAYUSE electronic system for submission, including calculating cost share
  • Assists faculty with grant progress report submissions, prepares and processes cost transfers related to monthly monitoring of grant accounts. Assists with audits related to petty cash, equipment inventory and space inventory
  • Schedules meetings, arranges travel by submitting trip request, and processes reimbursement. Maintains schedules for Faculty in the Division of Rheumatology
  • Assists Division Chief with annual faculty evaluations by preparing paperwork and coordinating meetings
  • Assists with various lectures for outside speakers
  • Assists faculty with monthly time reports, monthly effort certification and monthly GME time sheets
  • Provides assistance to research staff by placing orders for laboratory supplies. Orders office supplies for the division set up offices for newly hired faculty
  • Processes accounting transactions to include; deposits, reimbursements, transfer vouchers and payables
  • Schedules conferences and assists with all necessary IT needs and refreshments if needed