Salesforce Admin Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the salesforce admin job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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RR
R Roob
Ramona
Roob
32725 Smitham Bridge
Phoenix
AZ
+1 (555) 234 1002
32725 Smitham Bridge
Phoenix
AZ
Phone
p +1 (555) 234 1002
Experience Experience
Houston, TX
Salesforce Admin
Houston, TX
Bode-Bergnaum
Houston, TX
Salesforce Admin
  • Responsible for ongoing Salesforce best practice training and materials to internal departments and new employee orientation
  • Assists with Disaster Recovery/Business Recovery Planning & Testing
  • Developing and rolling out company’s instance of Salesforce to over 200 global users
  • Database de-duping and cleansing
  • Responsible for ongoing system functionality, maintenance, accessibility and updates
  • Resolves technical issues through debugging, research and investigation
  • Consistently write, translate and code software programs and applications according to specifications
Los Angeles, CA
Salesforce Admin / Developer
Los Angeles, CA
Schuster, DuBuque and Nader
Los Angeles, CA
Salesforce Admin / Developer
  • Build new Salesforce solutions leveraging standard configuration and/or custom code to include Visual Force and Apex
  • Assist by making change recommendations, technology research and assessments to identify Salesforce solutions for best strategic, functional, and technical fit
  • Provide great customer support for the Salesforce platform
  • Escalate process change requests, system enhancements or any other related requests through relevant mechanisms for approval / prioritization
  • Strong knowledge in Sales Cloud, Service Cloud, Force.com, Visual Force and Apex
  • Well versed in CRM practices and technology platforms and key integration points
  • Responsible for configuration activities for Salesforce.com which includes Sales, Service and Communities applications, including new areas of configuration, analyzing and fixing assigned faults, peer-to-peer reviews and testing
present
Los Angeles, CA
Salesforce Admin & Developer
Los Angeles, CA
Roberts, Kassulke and Jacobs
present
Los Angeles, CA
Salesforce Admin & Developer
present
  • Assist in developing and maintaining documentation on processes, policies, application configuration, and help related materials
  • Manage operational requests and troubleshoot issues, working with diverse user groups
  • Customize Salesforce.com fields, page layouts, record types, validation rules, workflow rules, reports, and dashboards
  • Provide high quality support via both email and ticket system
  • Manage mass imports and exports of data
  • Manage instance to ensure data integrity
  • Act as the primary point of contact for Salesforce users
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Quinnipiac University
Bachelor’s Degree in Business
Skills Skills
  • Team oriented attitude and the ability to work well with others in order to achieve a common goal
  • Having a good understanding of relational databases and data integration tools
  • The ability to take the initiative and drive for results
  • Exemplary when communicating in English
  • Be aware of test automation best practices
  • Brilliant at working independently
  • Open to working in an agile environment as part of a scrum team
  • A GSD (Get Stuff Done) specialist that loves to see things happen and always make sure to deliver on target while seeing opportunities for improvement
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15 Salesforce Admin resume templates

1

Salesforce Admin Resume Examples & Samples

  • Consistently write, translate and code software programs and applications according to specifications
  • Write well designed, testable, efficient code
  • Experience with and insights into Java and JEE internals (Classloading, Memory management, Transaction management, etc.)
  • May be responsible for design, architecture, and testing
  • Trouble-shoots issues and problems, and debugs coding issues
  • Performs work under general supervision
  • Handles moderately complex issues and problems, and refers more complex issues to higher-level staff
  • Ability to prioritize and multitask in order to meet deadlines
  • Resolves technical issues through debugging, research and investigation
  • Consult with functional analysts and business groups to understand and design requirements
  • Integrate and customize applications based on customer specifications
  • Install, configure and maintain integrated software components
  • Create and document testing scenarios and validate test results
  • Maintain an understanding of continuously evolving middleware architecture
  • Assist in the development and maintenance of user manuals and guidelines
  • Assists with Disaster Recovery/Business Recovery Planning & Testing
  • A proven track record of developing Salesforce and SAAS applications, Salesforce Developer certifications are a plus
  • Proficient in Apex and Visualforce
  • Knowledge and experience with VisualForce, APEX, Triggers
  • Internet development experience, eg. HTML, JavaScript, XML, Web APIs
  • Strong relational database skills - SQL Server Required
  • Proficient in Microsoft products including Word, Excel and Visio
  • Version Control (PVCS, TFS, etc)
2

Salesforce Admin Resume Examples & Samples

  • Certified Administrator ; 2-3 years salesforce.com administration experience required, with strong understanding of Salesforce.com best practices and functionality
  • Proven experience building components of a Salesforce system in the effort to support core business processes, including: custom objects, validation rules, workflows, reporting, dashboards, assignment rules, email2case, formula fields
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upward
  • Comfortable working in a fast-paced environment; well organized, and ability to multi-task
  • Strong communication (both written and verbal) skills are required; Strong analytical and problem-solving skillsSearch Jobs US
3

Salesforce Admin Resume Examples & Samples

  • Manage Salesforce instances, including but not limited to, the creation of sandboxes, monitoring usage and capacity, troubleshooting and configuration, account creation and auditing
  • Release code to different sandboxes and production, following the Hughes Salesforce release methodology with ANT scripts
  • Manage Atlassian environment in the Amazon Cloud, including but not limited to, the creation or renaming of branches in BitBucket, account management and monitoring usage and capacity for the other applications there (Jira, Crowd, Confluence and Bamboo)
  • Work with developers in troubleshooting releases on Salesforce and interface with the Salesforce organization for support, as needed
  • 5 years minimum experience with cloud services & technologies as well as administration of Salesforce.com (SFDC) platform
  • Demonstrated knowledge of profile, role and permission set management
  • Attention to meticulous detail, with the ability to rapidly communicate and implement paths to resolution
  • Ability to survey the environment regularly and make recommendations for improvements in tools that are used and/or applications to complement the Salesforce instances
  • Experience with a number of Salesforce managed apps, including CTI solutions, Conga, Marketo, Marketing Cloud, Discover Org, Adobe Sign, InsideSales and others is preferred
  • Must be able to interface positively with business users and development teams, to troubleshoot a wide range of technical and perceived issues
  • Must have experience working on multiple projects simultaneously
  • Should have strong interpersonal skills to complement the above technical expertise, and have experience working in small to medium size project teams (3-10 team members)
  • Salesforce Certified Administrator and Advanced Administrator certifications
4

Salesforce Admin / Developer Resume Examples & Samples

  • Build new Salesforce solutions leveraging standard configuration and/or custom code to include Visual Force and Apex
  • Execute and deliver clean system configuration and development, data loads, setting up and managing security and user permissions, and liaising with appropriate individuals on Salesforce integrations
  • Assist by making change recommendations, technology research and assessments to identify Salesforce solutions for best strategic, functional, and technical fit
  • Provide great customer support for the Salesforce platform
  • Escalate process change requests, system enhancements or any other related requests through relevant mechanisms for approval / prioritization
  • Maintain appropriate professional designations and up-to-date knowledge of current information technology techniques and tools
  • 5+ years of experience of Salesforce development
  • Strong knowledge in Sales Cloud, Service Cloud, Force.com, Visual Force and Apex
  • Well versed in CRM practices and technology platforms and key integration points
  • Bachelor’s degree in Computer Science, Engineering
  • Salesforce certifications
  • Salesforce Lightning experience
  • Sales organization and CRM functional experience
  • Marketing Automation knowledge
  • Experience in a hyper-growth technology
5

Salesforce Admin Resume Examples & Samples

  • Position is responsible for Salesforce project management around the Entitlements Forensics function, tying multiple systems into one interface while creating an ongoing updated tool allowed for efficient use by the team to identify revenue leakage concerning Entitlements
  • Responsible for project management, project planning, project execution, project resource management in a virtual, global matrix managed environment including 3rd party resources
  • Manage scope, issues and risks, escalating to leadership as appropriate; Manage a tight change control process to ensure project scope is delivered as expected
  • Liaise with project stakeholders including internal business partners on an ongoing basis to manage expectations surrounding project scope, deliverables, resources, schedule and cost
  • Estimate and outlook resources and participants needed to achieve project goals
  • Where required, negotiate with other department managers for the acquisition of required resources from within the company
  • Delegate tasks and responsibilities to appropriate personnel; Identify and resolve issues and conflicts within the project team; Ensure the team is committed and engaged for all phases of IT-Project Realization Process (PRP)
  • Plan and schedule project timelines, deliverables, and milestones using appropriate tools; Prioritize projects and activities in support of ITS and ERP annual objectives; Plans, organizes and directs concurrent software design and implementation projects
  • Designs, configures, documents and maintains network operating systems
  • Ensure appropriate business and IT resources are engaged and committed during the project life cycle
  • Provide remote team direction for global and matrix managed global teams
  • Tracks and maintains NCR ITS metrics, documentation and best practices to ensure Program Management and CMM standards are met/exceeded
  • Analyzes customer requests and requirements for the development of databases
  • Experience managing global virtual teams
  • Ability to handle multiple projects and multiple deliveries; Strong project management and organizational skills
  • Strong communication and negotiations skills
  • Proficient in Microsoft Office (Word, PowerPoint, EXCEL, Outlook)
  • Salesforce Administration Certification
6

Salesforce Admin & Developer Resume Examples & Samples

  • Administration functions include but are not limited to: user management, configuration, customization, report and dashboard development, data management, case (ticket) management, training, and support for AppExchange applications
  • Development functions include but are not limited to: implement REST based web services, writing apex classes, visual force pages, apex triggers, controllers, etc
  • Customize Salesforce.com fields, page layouts, record types, validation rules, workflow rules, reports, and dashboards
  • Maintain security such as user accounts, sharing rules, user profiles and roles, field level security, content folder rights, groups, list view rights
  • Manage operational requests and troubleshoot issues, working with diverse user groups
  • Act as the primary point of contact for Salesforce users
  • Manage mass imports and exports of data
  • Provide high quality support via both email and ticket system
  • Undertake additional analysis and reporting projects as needed
  • Demonstrated and proven ability to provide superior client service in demanding, deadline-driven situations
  • Desirable experience with AppExchange Applications including Conga Composer and Echosign
  • Outstanding analytical, business process development skills and problem solving skills
  • Ability to troubleshoot system, process and data issues
7

Salesforce Admin / Developer Resume Examples & Samples

  • Define release requirements and scheduling of solution specific activities within release process
  • Perform functional releases in accordance with specific release management procedures, maintaining release documentation as required
  • Contribute to Test specifications, advising the Test Team on how and what to test. Supporting the Test Team in executing tests where appropriate
  • Support Solution and Development Management in the prioritization of bug and enhancement requests, and ensure that business users are kept informed on progress
8

Salesforce Admin / Developer Resume Examples & Samples

  • Salesforce development and administration
  • Solutioning
  • Broad skillset in Salesforce
9

Senior Salesforce Admin Resume Examples & Samples

  • Serve as the administrator for AdRoll’s global Zendesk instance in support of 300+ users
  • Configure Zendesk for internal AdRoll support teams and AdRoll’s SMB business
  • Gather and prioritize change requirements for the system
  • Perform hands-on implementation of day-to-day changes including customizing fields, macros, and forms
  • Manage the internal testing and rollout of Zendesk changes across all teams
  • Manage and create ongoing and custom reports using Zendesk and Salesforce
  • Periodically review triggers, automations, views, and macros to ensure outdated items are deactivated or updated
  • Review support requests to Zendesk and identify opportunities for improvements and training
  • 2-4 years experience in Sales or Sales support role or Sales Operations
  • Experience in administering Zendesk
  • Positive problem solver who loves the challenge of advancing systems beyond the status quo
  • Organized, responsive and good at project management
  • Experience working with customer and product oriented data
  • Good technical skills, but not necessarily programming
  • Solution-oriented individual
10

Salesforce Admin Resume Examples & Samples

  • Working hours EST Zone
  • Maintainthe Salesforce application based on the ticket priorities
  • Actively participate in Team Meetings
  • Take part in all application development life cycle phases
  • 1+ years of experience working/administrating applications. Basic knoledge of the evelopment life cycle
  • Team oriented attitude and the ability to work well with others in order to achieve a common goal
  • Open to working in an agile environment as part of a scrum team
  • Be aware of test automation best practices
  • The ability to take the initiative and drive for results
11

Salesforce Admin Evangelist Resume Examples & Samples

  • Create blogs, articles, and useful content to help everyone learn the role of the Salesforce Admin
  • Evangelize the Salesforce Admin role via interactions with our global community including in-person events, blogs, webinars, and discussions
  • Keep abreast of salesforce.com technologies and evangelize best practices to the admin community
  • Drive awareness of the Salesforce Admin role
  • Create inspiring presentations and demos that use the latest salesforce features targeted at making our Salesforce Admins successful
  • Provide live support to strategic events and marketing activities in the areas of product demonstrations and speaking engagements
  • Work with other evangelists, product marketing teams, and product managers to drive understanding of role Salesforce Admins play in organizational success
  • Publish thought-leading commentary and opinion, as well as demo assets, video materials and web content
  • Clear understanding of Salesforce admins as function within an organization
  • Flexible, creative self starter comfortable with risk taking and change
  • Methodical and organized; able to manage multiple opportunities, projects and priorities concurrently
  • Comfortable with and experienced at interacting on all standard social channels
  • Ability to prioritize and plan effectively
  • Enthusiasm for and experience with the Salesforce Platform using Salesforce Trailhead
  • High energy, enthusiasm, and passion for building valuable resource collections, successful communities, and effective program management
  • Excellent presentation, demonstration, and interpersonal communication skills
  • Ability to travel domestically and internationally up to 30%
12

Salesforce Admin Resume Examples & Samples

  • Setting up new users and managing their profile as well as user maintenance
  • Provide assistance on reporting & Dashboards
  • Database clean-up and ongoing documentation so that required information is always up to date
  • Managing cases on a daily basis around trouble shooting existing functionality
  • Working on setting up new functionality - workflows, validation etc
13

Salesforce Admin Resume Examples & Samples

  • Developing and rolling out company’s instance of Salesforce to over 200 global users
  • Responsible for ongoing system functionality, maintenance, accessibility and updates
  • Create and setup Role Hierarchies and Territories to align with business model
  • Create workflows, field updates, validation rules, and auto response messages
  • Create, manage and maintain Salesforce 1 Mobile Application
  • Work closely with C-Level, Technical and Business Teams to analyze processes and understand needs
  • Database de-duping and cleansing
  • Responsible for data management, and import via Third Party application tools (i.e. Informatica)
  • Develop reports and dashboards to allow for more effective business insight and decision making
  • Coordinates reporting with other departments who prepare regular and as needed reporting
  • Actively involved with Salesforce third party application selection and management
  • Responsible for ongoing Salesforce best practice training and materials to internal departments and new employee orientation
  • Provide ongoing support to channel sales team in regards to system functionality and day-to-day channel specific reporting (i.e. sales pipeline, lead management, account performance metrics, etc.)
  • Ability to relate company’s needs to developers
  • Minimum of 3 to 5 years’ experience in managing a CRM platform
  • Bachelor’s degree in business, economics or mathematics. MBA Preferred
  • Certified Salesforce Administrator preferred
  • Vastly experienced customizing and using Salesforce Software Platform
  • Analytical skills to respond to requests and identify customizations
  • Proven track record of elevating company capability in data management and analysis
  • Requires excellent communication skills, both oral and written
  • Natural curiosity about technology