Residential Manager Resume Samples
4.7
(130 votes) for
Residential Manager Resume Samples
The Guide To Resume Tailoring
Guide the recruiter to the conclusion that you are the best candidate for the residential manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
Craft your perfect resume by picking job responsibilities written by professional recruiters
Pick from the thousands of curated job responsibilities used by the leading companies
Tailor your resume & cover letter with wording that best fits for each job you apply
Resume Builder
Create a Resume in Minutes with Professional Resume Templates
CHOOSE THE BEST TEMPLATE
- Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS
- Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES
- Instantly download in PDF format or share a custom link.
IR
I Rohan
Ivah
Rohan
161 Douglas Forge
Houston
TX
+1 (555) 323 9257
161 Douglas Forge
Houston
TX
Phone
p
+1 (555) 323 9257
Experience
Experience
Detroit, MI
Assistant Residential Manager
Detroit, MI
Koepp, VonRueden and Kerluke
Detroit, MI
Assistant Residential Manager
- Plan resident socials, including designing and ordering invitations, securing space, and planning menu
- Develop weekly staff meeting agenda; assist Residential Manager in facilitating weekly staff meeting
- Alerting residents of rule violations, including sending notices via email
- Manage Concierge usage of BuildingLink, including ensuring that all instructions are input properly and all events are logged and closed properly
- Oversee access control, including the issuing of access fobs to residents and associates
- Conduct new resident orientation, including assisting residents with the use of BuildingLink
- Oversee all amenity reservations. Assist residents with resolving conflicts
San Francisco, CA
Residential Sales Manager
San Francisco, CA
Pollich and Sons
San Francisco, CA
Residential Sales Manager
- Developing and achieving significant new sales and business growth within our current distributor base
- Cultivating new contractors and builders in targeted areas
- Following establish sales guidelines and procedures
- Meeting and exceeding defined sales targets
- Following established sales guidelines and procedures
- Hold regular sales meetings with Sales Representatives (minimally, on weekly basis)
- Mentor, develop, motivate and coach Sales Representatives. Develop team for success by regularly communicating results and job expectations. Develop performance metrics for sales teams and monitor results
present
Dallas, TX
Residential Account Manager
Dallas, TX
Stark LLC
present
Dallas, TX
Residential Account Manager
present
- Contractor management including those specific to HVAC, Insulation, Home Performance, and home assessors/ HERS Raters
- Contractor outreach and recruitment including cold calls
- Program presentations and representation at trade shows, trade organizations, etc
- Technical assistance and field QA of work performed
- Application processing and support as well as customer service
- Provide general and administrative support to the Georgia team
- Responsible for activities with respect to owning the flow of DBS products through the residential Lumber & Building Materials (LBM) channel, including
Education
Education
Bachelor’s Degree in Criminal Justice
Bachelor’s Degree in Criminal Justice
Florida International University
Bachelor’s Degree in Criminal Justice
Skills
Skills
- Strong attention to detail
- Proficiency in computer applications and platforms
- Ability to travel, staying overnight as necessary
- Proficient in computer programs
- Experience with developmentally disabled population
- Excellent organizational and communication skills, both written and verbal
- Experience working with the developmentally disabled
- Working knowledge of Federal, State, and Local regulations concerning services to individuals with developmental disabilities
- Experience working with developmentally disabled population
- Ability to multitask
15 Residential Manager resume templates
Read our complete resume writing guides
1
Store Manager Sity of Southern California s Division of Student Affairs Seeks Applicants for the Residential Resume Examples & Samples
- Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team
- Displays a "customer comes first" attitude by training and holding partners accountable for delivering legendary customer service
- Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives
- Manages with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
- Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations
- Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals
- Ensures adherence to applicable wage and hour laws for nonexempt partners and minors
- Solicits customer feedback to understand customer needs and the needs of the local community
- Uses all operational tools to plan for and achieve operational excellence in the store. Tools include Automated Labor Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management
- Uses discretion in accessing external resources to support store operations and to execute district and regional initiatives. Resources include Partner Resources, Marketing, Partner & Asset Protection, Food & Beverage, Coffee, and Retail Implementation departments
- Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance
- Progressively responsible retail experience (3 years)
- Supervision (1 year)
- Experience analyzing financial reports
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours that may include early mornings, evenings, weekends and/or holidays
- Available to work flexible hours that may include a total of 40 or more hours per week
- 3 or more years of experience in a role that requires frequent interaction with customers, fulfilling the requests of customers and responsibility for addressing customer issues, questions and suggestions OR
- A Bachelors degree or higher in business or hospitality management; OR
- 4 or more years of US military service
- 2 or more years of management experience, defined as follows
- Direct supervision over 2 or more employees
- Responsibility for training and developing teams
- Responsibility over a P&L, inventory management, other budget or sales target
- Responsibility for managing labor costs (e.g., scheduling hours, controlling overtime, etc.) OR
- A Bachelor degree or higher in business or hospitality management OR
- High School degree/ GED
- Ability to manage store operations independently
- Ability to manage effectively in a fast-paced environment
- Ability to manage multiple situations simultaneously
- Ability to manage resources ensuring established service levels are achieved at all times
- Knowledge of customer service techniques
- Knowledge of supervisory practices and procedures
- Strong operational skills in a customer-service environment
- Strong leadership skills, with the ability to coach and mentor others
- Ability to plan and prioritize workload
- Ability to handle confidential and sensitive information
2
Product Manager, Residential Services Resume Examples & Samples
- Be a mini-CEO for your product from conception to launch
- Liaise with cross-functional teams to build product & business requirements, collaboratively developing the best products possible
- Create analytical models and business cases to determine ROI of projects
- Conduct competitive analysis to ensure we are measuring against our competitors’ latest and greatest
- Understand the importance of detail and how it links to big picture
- A University degree with a focus on Engineering, Business, orTechnology – MBA is a strong asset
- Full mastery of all MS Office products
- Knowledge of overall business management, business processes, and P & L
3
Residential Manager Resume Examples & Samples
- Bachelor's Degree in Human Services
- 1-3 years prior work experience
- Experience working with the developmentally disabled
- New York State Driver's License
- Proficient in computer programs
4
Residential Account Manager Resume Examples & Samples
- Contractor management including those specific to HVAC, Insulation, Home Performance, and home assessors/ HERS Raters
- Contractor outreach and recruitment including cold calls
- Technical assistance and field QA of work performed
- Application processing and support as well as customer service
- A bachelor’s degree; a degree specific to marketing, building construction, architecture, business, or engineering
- 3 years related work experience
- The ability to develop and implement a strategy is essential
- Ability to work with all levels of internal staff, as well as outside clients and vendors
- Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude
- Ability to be flexible to handle multiple priorities
- Knowledge of residential energy modeling is a plus
- Knowledge of energy efficient building practices, building science, and technologies is a plus
- BPI Building Analyst Certification is a plus
- LEED GA or AP is a plus
5
Residential Manager Resume Examples & Samples
- BA/BS required in Human Services or related field
- Experience with developmentally disabled population
- Proficiency in computer applications and platforms
- Managerial experience
6
Residential Manager Resume Examples & Samples
- Bachelor's Degree in Human Services or related field
- Experience working with developmentally disabled population
- Valid New York State Driver's license
- Applicable certifications
7
Product Manager, Residential Services Resume Examples & Samples
- Liaise with cross-functional teams to build business and systems requirements, collaboratively developing the best user interface possible
- Appreciation for and understanding of technology
- Great communication and presentation skills and ability to present to a wide variety of audiences
- Ability to command attention and respect of the team
- A degree/diploma with a focus on engineering, business, or technology
- MBA is a strong asset
8
Residential Manager Resume Examples & Samples
- BA / BS in Human Services or related field
- Proficiency in computer platforms and applications
- Patient-oriented
- Compassionate and empathetic
- Previous managerial experience
9
Residential Account Manager Resume Examples & Samples
- Work in support of various utility sponsored programs that encourage energy-efficiency in the residential market
- Recruit/ contact new and existing trade allies to discuss the utility energy efficiency programs and explain the programs offerings
- Act as customer's advocate to ensure the customer obtains accurate knowledge of program offerings
- Prospect, identify, and qualify potential energy efficiency upgrades for customers
- Increase customer awareness of bottom line benefits resulting from implementing energy conservation measures
- Cultivate and develop new business through long-term relationships with professional organizations and trade allies
- Perform site QAQC for air conditioning tune-ups and direct installation programs
- Perform site QAQC on new home construction
- Have knowledge of additional state and federal funding programs
- Track state/local and national energy policies
- A Bachelor's degree with 5+ years of experience managing successful energy efficiency opportunities, with specific expertise in cultivating leads with commercial customers. 8 + years of related work experience can be substituted for education
- 1-2 years of Industry-proven outside sales background
- Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check
- An energy efficiency background with a solid knowledge of commercial lighting, lighting controls or building mechanical systems
- Economic analysis and familiarity with Demand Side Management (DSM) program planning and evaluation
- Utility experience and understanding of DSM program implementation
- Experience with ENERGY STAR, LEED, and other program platforms
- BPI/RESNET/NATE or other certification as appropriate
- High degree of self-confidence, and determination
- Ability to prioritize and multi-task, and work under strict deadlines
- Ability to manage multiple time-sensitive priorities without diminished effectiveness
10
IT Project Manager, NA Hvac Residential Resume Examples & Samples
- Develop peer, cross-functional and divisional business relationships to leverage best practices, maximize solution quality, and ensure successful implementations
- Work closely with IT leadership to develop system solutions to meet business integration and scalability requirements
- Manage relationships with software and service suppliers to ensure timely delivery of high quality, cost effective solutions
- SAP applications knowledge is preferred
11
Residential Food Service Manager Resume Examples & Samples
- Develop and be accountable for a safety culture that creates a work environment where no one gets hurt
- Primarily responsible for food service at an assigned retail food location
- Assist FSD in establishing & maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development
- Ensure requirements for appropriate sanitation and safety levels in respective areas are met
- Directly supervisetwo or more employees with responsibility for hiring, coaching, performance management and reviews
- Assist in location forecast and accounting
- Conduct period inventory
- Maintain records to comply with Aramark, government and accrediting agency standards
- Coordinate activities with other internal departments and participates in management team meetings
- Interface with vendors and key service users within client organization
- Involved in student and employee advocacy activities
- Support all customer service and employee engagement initiatives
- Bachelor's degree (and/or requisite industry & management experience) and 2-4 years supervisory experience in a food service retail management environment that included Profit & Loss responsibilities
- The ability to manage in a diverse environment with focus on client and customer services is essential to success in this role
- Familiarity with Microsoft OfficeSuite Applications required
- Good interpersonal and strong conflict resolution skills are required
12
Project Manager Retail & Residential Dining Resume Examples & Samples
- Demonstrated analytical, problem solving, and organizational skills
- Strong interpersonal skills and expertise in working with diverse groups of individuals and building partnerships
- Ability to assess and identify appropriate project resources and consultant needs across a variety of project types
- Ability to establish priority needs in order to provide a high level of service to multiple clients at multiple locations
- Must be an effective communicator, both written and oral, capable of addressing large audiences including executive, board, and cabinet members; faculty, staff and students; professional constituents and the general public
- Exceptional judgment, integrity and discretion, and demonstrated ability to manage diverse personnel, think strategically, and delivery tactically
- Extensive knowledge of project financial monitoring/tracking/reporting
- Acts as liaison with contracted architectural/engineering companies to ensure plan is being adhered to and needs met
- Construction oversight responsibilities
- Collaborates with the staff of facilities, physical plant, and various client appointed personnel to ensure smooth transitions for project planning through closeout and operations
- Coordination of project close-out activities
- Maintains documents and financials within web-based PM software
- Must be able to travel 50-70%
- O Experience in planning and construction in one or more of the following; retail dining (QSR), restaurants, and or residential dining projects
13
Residential TSM Manager Resume Examples & Samples
- Responsible for leading the Residential TSM organization to provide the highest level of customer focused technical field support in their respective regions
- Drive the organization to exceed their regional quality objectives
- Manage employee development and the department budget
- Oversee warranty concession approvals, management reporting and other field related improvement opportunities
- Facilitate the distributor warranty scorecard effort to achieve quality improvements, ppm reductions, warranty spend reductions in field related processes/activities
- Responsible for ensuring the TSMs are providing troubleshooting assistance to distributors via phone, electronic communication, and jobsite visits in assigned territory
- Implement and manage the new CRM for Residential products to measure our quality, delivery and efficiency in providing tech support
- Coordinate the IRP field quality concern identification with direct support of the internal quality organization and problem resolution to expedite RRCA
- Coordinate the support of other internal customers, such as engineering, in gathering and providing data relevant to solving technical issues or new product programs
- Supporting and deploying corporate policies and objectives including ethics, ACE/process improvement program and other quality initiatives in the TSM organization
- Developing training materials to present at technical meetings, and distributor/dealer events
- Participate in the negotiating and processing of all open disputed distributor warranty claims on a regular basis as established with distribution
14
Commercial & Residential Account Manager Resume Examples & Samples
- Work as part of a team ensuring that the evaluation, implementation and verification of energy efficiency projects are successfully executed in residential and commercial markets
- Recruiting program participants (customers and trade allies), account management, preparing and delivering persuasive presentations, relationship building activities
- Provide technical assistance and guidance on energy efficient technologies and practices to companies participating in utility-sponsored programs
- Review technical specifications, engineering calculations and cost estimates for energy efficiency projects
- Provide an array of trade ally support and assistance services
- Conduct surveys and inspections of energy efficiency projects to verify equipment installation and operation
- Bachelor’s degree in Business, Engineering, Energy or a related field
- 3+ years of utility, energy efficiency, construction or equivalent trade experience
- Demonstrated experience with residential markets and with energy efficient and renewable technologies
- Strong working knowledge of the existing network of distributors, contractors and construction market players
- Demonstrated experience with HVAC systems, residential construction and remodeling
- Certified Energy Managers, Certified Lighting Professionals, or Certified Energy Auditors
- Experience performing energy audits, HERS Ratings and other energy savings calculations
- HVAC system assessment, operations and maintenance
- Outstanding analytical, writing, and communication skills and excellent interpersonal and self-motivation skills are required
- Excellent problem solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions
15
Brand Manager, Residential Brand Resume Examples & Samples
- Responsible for developing a documented process for managing the existing Residential brand portfolio
- Assist in the development of analytical models to provide increased visibility into the performance of our Residential locations
- Create KPIs for the residential brand portfolio
- Bachelor's degree required; preferred specialties include in Hospitality, Culinary or Marketing. Advanced degree a plus
- Must have 5+ years of brand development and/or operations experience with increasing levels of responsibility with a demonstrated record of success and effective performance
- Demonstrated ability to work effectively in a team environment within in a heavily matrixed organization
- Aptitude for leveraging consumer insights, industry practice, and financial requirements to provide creative and strategic solutions
- Brand management and program/product development experience
- Strong organizational, project, and time management skills
- Higher Education, foodservice experience desirable
- Strong communication skills: oral, written, and presentation
- The ability to communicate with a wide range of people and behavior styles
- Solid strategic, analytical, and decision making skills
- A self-starter, confident in his/her abilities, self-motivated and able to work effectively with limited supervision
- A results-oriented individual who can make a difference; a person who takes initiative, makes things happen, accepts accountability, & has a “can do” attitude with a sense of urgency
- Expertise establishing credibility at all levels within the organization. Garners respect from all levels. Presents ideas logically and assertively. Facilitates consensus and is willing to make decisions that are best for the business
- Creative and flexible in attitude/style to adapt to new situations in a dynamic environment
- A strong value system, unquestioned integrity; good listening and interpersonal skills
16
District Sales Manager Residential Sales Resume Examples & Samples
- Identify and deliver new dealer account opportunities
- Manage growth plans and provide support for existing base of dealers
- Participate in and identify regional events/trade shows to cultivate leads
- Strong track record in leading and growing the sales function in the residential security market
- Possess strategic prospecting, selling, and closing skills, specifically as it pertains to security industry dealers and new home builder segments
- Management of complex and sophisticated sales processes with multiple product offerings and the ability to translate to sales wins
- Keen sales ability to listen, identify needs, and build compelling product solutions for customer opportunities
- Ability to work with other department personnel within the organization such as Marketing, Finance, Human Resources, Customer Service and Technical Support
- Builds rapport and relationships quickly with key customers and with corporate c-suite leaders
17
Residential Existing Homes Program Manager Resume Examples & Samples
- Team leadership and day to day management
- Career development and support of direct reports
- Represent ICF and the team to the utility client
- Strategy development and execution
- Contractor interaction and support
- Program presentations and representation at trade shows, trade organizations, etc
- Provide general and administrative support to the Georgia team
- A bachelor’s degree; a degree specific to management, communications, building construction, engineering
- 7 years minimum related work experience related to residential building construction, building science, and management
- A master’s degree is preferred; a degree specific to management, communications, building construction, engineering
- Must be collaborate in nature and able to work effectively within a team
- Familiarity with building principles
- BPI Building Analyst Certification
18
Manager Non-residential Rate Options Resume Examples & Samples
- Non-Residential Rate Options – Non-residential rate options continue to evolve with changing policy and customer need. Pricing Products works closely with the Rates department and key stakeholders to identify changes and shape policy. Pricing Products ensures customers are aware of their rate options and can engage in energy management
- Time-of-Use Time Period Change – PG&E’s generation costs are changing as a result of the growth of Solar resources on the grid. Pricing of Time-of-Use periods will change significantly over the next several years. Pricing Products will ensure customers are aware of the new time periods and can engage in energy management
- Critical Peak Pricing Rate Programs – PG&E’s Critical Peak Pricing programs SmartRate and Peak Day Pricing, provide customers will the ability to save money by reducing energy use during event days which require reduced demand
- Experience working in an energy/utility industry
- Experience managing a team
- Experience managing programs that are both internal/external customer facing
- Understanding of regulatory process and experience as witness or witness assistant
- Experience working in energy management and/or utility rate design
- Experience working with Call Center planning and operations to implement products or programs
- Experience working with IT to implement rate changes
- Ability to develop implementation plans for large scale change management projects
- Direct experience or familiarity with analyzing markets and customer segments to understand key areas of opportunity
- Ability to present complex information and concepts in a concise way
- Experience working both independently and in a team-oriented, collaborative environment
- Adaptable to changing environments, shifting priorities, demands and timelines and ability to learn new concepts quickly
- Willingness to work flexible/long hours when needed
- Excellent time-management and organizational skills
- Manage a team of 6-8 individuals responsible for developing and implementing rate strategies and options
- Work closely with the Rates department, Solutions Marketing, Customer Insights, Call Center, Business Energy Services, Field Metering, Billing Ops and other key stakeholders to successfully implement rate options that are well received by PG&E’s customers
- Ensure employees and key stakeholders internally and externally are aware of the impact of rate options and the tools and programs to support their acceptance
- Work closely with Information Technology to design, develop and implement required rate options
- Ensure clear and timely communications, outreach and offerings to customers
- Develop and manage third-party partner relationships, including working with other utility service providers, advocacy groups and energy-related organizations to assess positions and approaches to ensure improved support for PG&E’s customers
- Manage and track accurate budgets and forecasts
- Develop and maintain key performance metrics and management reports to track and measure effectiveness of programs, offerings, and outreach activities
- Assure adherence to regulatory compliance policies and support regulatory activities by providing content for regulatory filings, writing testimony, responding to data requests, and meeting with regulators and other investor owned utility partners
19
Accounting Manager, DG Residential Resume Examples & Samples
- Ensure all monthly activity has been recorded and reconciled. Provide and present financial results and analysis to the accounting and senior management
- Serve as an accounting partner to the business in support for various residential transactions and new financial products. Provide support as needs arise, including ad-hoc financial analysis and special projects
- Bachelor’s degree and 0-2 years of people management experience
20
Accounting Manager, Commerical / Residential Resume Examples & Samples
- Oversee accounting processes and procedures, stand-alone reporting and financial analysis
- Manage month-end close and reporting
- Lead, manage and train the offshore accounting team, identify opportunities for improvement
- Maintain and improve accounting and reporting systems
- Maintain and oversee internal controls, SOX compliance, internal and external audits, including preparation and review of quarterly and annual stand-alone reporting and audit process
- Perform technical accounting research and draft GAAP/IFRS accounting position papers as needed
- Operationalize new business developments and set up accounting in accordance with GAAP and IFRS
21
Residential Sales Manager Resume Examples & Samples
- Developing and achieving significant new sales and business growth within our current distributor base
- Cultivating new contractors and builders in targeted areas
- Day to day activities driven by monthly objectives derived from corporate strategic objectives
- Follows up on leads generated by marketing activities; telephones or visits potential customers to discuss needs and provide product demonstrations. Develops referrals and makes contacts to other potential candidates in assigned territories
- Maintains state and local regulations data in assigned territories to ensure continue compliance with company’s products. Attends state and local regulatory meetings
- Acquires and maintains capability to competently analyze the customer’s needs and apply company’s products to those needs
- Attends and works trade shows for company in assigned territories
- Ensures contacts receive marketing literature and product catalogs; answers any questions and obtains any further information necessary for customers
- Assist customers with appropriate contracts/agreements, ordering information and configurations; provide pricing for customer requirements and provide appropriate follow up. Provide assistance with customers in developing their assigned territories. Constant review of customer’s area of responsibility to ensure maximum penetration of the territory
- Reviews any questions or concerns with the Sales Manager; discusses any unique product configurations/problems with Customer Service, Engineering or Production as necessary
- Follows up with customers on an ongoing basis to ensures equipment is properly set up, installed and functioning; verifies customer satisfaction and resolves any concerns
- Submits reports to the Sales Manager; provides daily activity/call updates in CRM, and monthly sales forecasts for assigned territory
- Provides briefings on sales activities, problems, etc., to the Sales Manager as necessary or as requested. Performs any other appropriately related duty as requested by the Sales Manager
- Ideally at least 5 years outside sales experience
- Four-year undergraduate degree an asset
- Self-starter who is able to work independently and stay motivated
- Experience in the following industries an asset: residential or commercial construction, home renovation, homebuilding
- Strong working knowledge of Microsoft Office
- Experience working with manufacturers or distributors an asset
- Experience with Microsoft CRM or other customer relationship management software an asset
22
Residential Sales Manager Resume Examples & Samples
- Conducting weekly sales plan updates and daily phone calls with the Consumer Sales Consultants to review activity, AMR quotes and orders, liaisons, entertainment, sales leads and referrals
- Identifying individual training needs from Field Accompaniments and sales plans, observation / discussions
- To lead, develop and inspire teams and individuals to achieve and exceed targets
- Responsible for proactive monthly planning of workloads to prioritise and deliver against key objectives and tasks
- Responsible for producing and submitting to management, weekly and monthly sales reports and for analysing individual performance trends and take appropriate actions as and when required
- To create a network of contacts across various disciplines that provide advice on what resources are available both within and outside the organisation including knowledge of local competition and industry requirements
- To establish, manage and monitor systems to ensure high levels of customer satisfaction are achieved
- Experience of working with consumer market
- Demonstrable experience of achieving sales targets in highly competitive and fast moving environment
- Demonstrable experience of having built and managed successful sales teams who consistently achieved and exceeded targets (ideally gained in a consumer market
23
Residential Sales Manager Resume Examples & Samples
- Analyse individual performances within the team and take appropriate action as per performance guide
- Ensure recruitment and induction of new starters is completed in a timely manner
- Complete field accompaniments with individuals, ensuring feedback is given, documented and appropriate action is followed through to the close
- Analyse local competition within geographical area of responsibility and give appropriate feedback to Sales Consultants and Marketing Department
- Flexibility to adapt working hours to meet customer requirements
- Demonstrable experience of delivering key projects on time
- Experience of looking at new ways of increasing customer satisfaction and customer growth (ideally gained in consumer market)
24
Residential Lending Risk Manager Resume Examples & Samples
- Developing and maintaining sound credit policies and underwriting standards, procedures and risk limits and establishing controls and processes to monitor compliance
- Providing loan portfolio oversight to ensure asset quality and performance trends are maintained at desired levels. Lead portfolio surveillance and risk identification activities including developing early de-risking strategies
- Overseeing and maintaining a clear risk appetite and risk control framework to track portfolio performance and trends against key metrics and risk indicators including reports that compare MUB portfolio performance against industry and peer benchmarks.Working closely with business-unit management to understand short- and long-term plans and strategies, including new business initiatives, and ensure alignment with defined credit risk appetite
- Ensuring the business unit maintains a sound control environment and work with the first line of defense to assess control effectiveness
- Continuously monitoring the economic environment and its impact on bank policies and performance
- Coordinating review of risks/emerging risks between business partners, operational teams, compliance, legal, and enterprise risk partners
- Optimizing portfolio growth through effective planning, development and implementation of lending strategies
- Monitoring key competitor actions to ensure that the Bank is well positioned to take advantage of changes and opportunities within its markets and with its customer segments. Ensure appropriate diversification of the credit portfolios; encourage appropriate risk expansion including new markets and products that meet bank lending standards and financial returns
- Direct responsibility for real estate collateral valuation processes for Residential Lending consumer credit transactions and portfolio management. Ensure compliance with bank standards and state and federal regulations
- Coordinating with business-unit management to ensure that credit-related issues identified from internal audits and regulatory examiners are adequately and timely addressed
- Maintaining a current knowledge of the legislative and regulatory environment to recognize potential risks that might negatively impact the bank’s reputation.Working with the CCO-Retail Credit to coordinate and plan risk sub-committee meetings, content and presentations
- Participating in meetings with America’s Risk Committee, Board of Director Risk Committee and regulators as required
25
Segment Marketing Manager Residential Resume Examples & Samples
- Identifying the most important regional sub-segments for the Residential application, mapping the go-to-market, the main stakeholders and clarifying their key issues and expectations
- Identifying the regional trends and changes ongoing in each sub-segment and how they affect stakeholders, collect local VOC and share this regularly with the divisions and CM segments
- Organize and support Playing to Win (PTW) workshops and drive the implementation of the EMEA Residential segment strategy in Germany through execution of the projects resulting from the PTW
- Keep up to date with the installer/electricians channel knowledge as for example way of working, needs, future expectations from a company like Eaton
- Identify potential local partners in line with PTW strategy
- Drive training of local sales teams to ensure full familiarity with segment content and ability to use it to drive accelerated selling approach
- Adapt the segment business models and contribute to personas and message map development
- Contribute to definition of season topics, implement centrally developed season topics in local markets
- Locally implement the nurturing program and customize it, in agreement with sales, the channel and the lead management process to ensure follow up
- Participate actively in the segment community and build a local segment community across Germany
- Select and drive customer participation in local segment events, conferences, roadshows…
- Be an active and regular Eaton spokesperson in the regional trade media and engage in key social media channels and communities on behalf of Eaton
- Integrate segment actions
- Support the implementation of the channel partner program with channel teams
- Define the local segment commercial policy and training program
- Work with sales to implement operational action plans, set up grow plan and target with sales leaders
- Contribute to close big contract or negotiations with key accounts
- Actively support local key segment projects
- University degree and strong experience in marketing
- Proven track record in creative project planning, project management and working under deadlines for 7-10 year with the residential market
- Strong campaign management experience across multiple territories
- Strong experience in partner program management, digital marketing, lead generation and ROI responsibility highly desired
- Experience working with cross-functional teams in a dynamic environment
- Experience of working in B2B marketing and business development
- Fluency in German and English and an additional European language desirable but not required
- People management skills both direct and indirect
- Initiative, organizational skills, and proven leadership
- Creative approach to problem solving
- Good numeracy skills including a knowledge of reporting
- Superior written communications skills and Messaging
26
Assistant Residential Manager Resume Examples & Samples
- Interview candidate for Concierge and Valet positions
- Responsible for performance management of Concierge positions including coaching, training and performance review development of PDP’s, discipline and all aspects of staff leadership and coordinate performance feedback with vendor for Valet positions
- Interact with residents and staff, via both verbal and written communication
- Assist all departments in any way necessary to ensure complete overall resident satisfaction
- Ensure the vendor and contractor list, for both internal use and resident use, is updated regularly
- Ensure that contractor certificates of insurance are obtained and filed
- Plan resident socials, including designing and ordering invitations, securing space, and planning menu
- Concierge desks are covered during lunch breaks or as necessary due to call-offs, PTO, etc
- Oversee access control, including the issuing of access fobs to residents and associates
- Alerting residents of rule violations, including sending notices via email
- Supports residents with coordinating move-ins or –outs, including contacting the moving company and familiarizing the resident and moving company with all rules and policies
- Conduct new resident orientation, including assisting residents with the use of BuildingLink
- Update and maintain resident profiles in BuildingLink
- Ensure that Concierge desks are kept neat and orderly, and that all supplies are present
- Manage Concierge usage of BuildingLink, including ensuring that all instructions are input properly and all events are logged and closed properly
- Develop Concierge schedule weekly, and post the staff schedule
- Review daily Concierge shift logs and take action as necessary
- Ensure that Rosewood Brand Standards are being met at all times
- Issue notices to residents, via email and hard copy as necessary, regarding upcoming noisy contractor work and important events taking place at the Plaza or in the area
- Maintain and update resident and staff calendar on BuildingLink
- Oversee resident mail forwarding
- Participate in all Board meetings and any Committee meetings as assigned; take and post minutes
- Develop weekly staff meeting agenda; assist Residential Manager in facilitating weekly staff meeting
- Oversee all amenity reservations. Assist residents with resolving conflicts
- Ensure that resident supply levels are kept to par
- Coordinate valet with doorman aspects of position, ensure staff maintain driveways clear of traffic by assisting residents in getting packages, luggage, and groceries out of vehicles quickly
- Ensure Common Areas are maintained in the best possible condition
- Previous Home Owners Association experience preferred. CMCA certification preferred. Minimum 2 years hospitality experience/customer service management experience required
- Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a resident’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of resident information and pertinent data
- Highly Proficient with computer applications, including Microsoft Word, Excel, and Outlook
- Familiar with Dallas/Ft. Worth area and able to make recommendations
- Ability to communicate effectively with residents and staff
27
Djs Residential Group Life Manager Resume Examples & Samples
- Candidates may substitute a Bachelor’s degree in Criminal Justice or the social or behavioral sciences from an accredited college or university for two years of the required experience
- Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Correctional Officer classifications or Correctional Officer specialty codes in the Miscellaneous Occupations field of work on a year-for-year basis for the required experience
- Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland
28
Marketing Manager, Residential Services Resume Examples & Samples
- Develop and maintain compelling and competitive product value propositions for all new and existing residential services on both Rogers and Fido brands
- Work closely with product management/development teams to understand and translate technical features/functionality into consumer benefits
- Develop and communicate a clearly defined value proposition to internal cross-functional stakeholders, ensuring key benefit, RTBs and target audience is always top-of-mind throughout planning stages
- Provide consumer benefits lens to help Product teams shape the long term product roadmaps
- Leverage market and competitive understanding and insights to inform and shape positioning and growth strategies
- Initiate and engage in research with the Insights/Research team to develop market tests to refine positioning and understand compelling product features and benefits
- Provide direction and share key insights/plans with cross functional teams to ensure excellence in execution
- Work with commercial strategy team on development of competitive launch pricing plans
- Work with Brand/PR teams on developing consumer advertising campaigns to support the launch of new products/services
- Provide necessary positioning, FAQs, training and direction to ensure consumer sales channels are ready for new product launches
- Monitor competitive and global trends to uncover new opportunities/risks to the Rogers residential value propositions
- Bachelor or Masters degree in Marketing or Business
- 5-7 years of marketing experience
- Experience launching new products in a marketing environment (development of value prop, training, positioning)
- Experience working with cross-functional teams – ability to influence, overcome resistance/obstacles, solve problems, and motivate people to take action
- Strategic thinker and ability to execute in a creative manner, with strong time management and project management skills
- Comfortable with and interested in technology – ability to understand technological features and clearly communicate consumer benefits
- Analytical skills and sound decision-making skills
- Ability to summarize issues and quickly solve problems
- Ability to adapt quickly in a highly competitive market environment
29
Senior Marketing Manager, Residential Pricing Resume Examples & Samples
- Effectively advise, recommend, and present requirements and solutions to complex problems to senior management
- Demonstrates a vast understanding of business case development, initiating and interpreting consumer insights, exhibit strong analytical proficiencies and a strong grasp of marketing & sales fundamentals
- Lead cross-functional teams – product management, customer base retention, segment, sales, finance, and customer care – to socialize strategies and launch new offers
30
Residential Sales Manager Resume Examples & Samples
- Following established sales guidelines and procedures
- Recruit, train, coach and develop new and existing talent using a variety of methods
- Implement and administer sales programs & sales activities in residential markets to maximize opportunities
- Ensure adherence to current ADT policies, procedures, products, programs, pricing, techniques, technologies, and services through communication and regular sales meetings
- Develop and support on a regular basis, partnerships to generate referrals for the sales representatives
- Plan and deliver consistent revenue profit
- Focus on creating a high energy sales culture
- Lead and coach a residential sales team into an effective prospecting machine
- Constantly find ways to improve sales performance by assisting, training, coaching and developing
- Develop a lead management system to effectively generate sales prospecting activity
- Foster, encourage and stimulate self-generated sales
- Performance Management of sales representatives on an ongoing basis, including their activity level, funnel & pipeline and performance vs objectives
- Onboarding and sales skills development training
- Integration sales skills training and coaching
- Participate in planning and organizing various lead generation, events, including trade shows and exhibitions and other local strategic alliances
- Build strong working relationship with other internal departments
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
- Contributes to team effort by accomplishing related results as needed
- Exceptional written and verbal communication skills
- Proven team building skills
- Aptitude for problem solving; ability to determine solutions for customers
- Ability to travel for designated training
- Strong analytical and negotiation skills
- Proven leadership skills
- Computer knowledge with proven proficiency and knowledge of Microsoft office applications
- Bilingualism written and oral ( French and English)
31
Residential Sales Manager Resume Examples & Samples
- Manage the sales teams within a defined territory/region(s). Focus on selling diverse products to higher end consumers while maximizing recurring revenue contribution and profitable installation dollars
- Be proficient in the awareness of connected home type product and services. Ability to grasp and explain Residential Integrated Products & Services
- Minimum of 5 years sales experience, including 3 years of residential sales experience
- Has a proven successful track record in consumer/residential sales or related industries working with large accounts
32
Residential Hvac Contractor Sales Manager Resume Examples & Samples
- Achieve annual sales and profitability targets
- Establish and build strong distributor and contractor relationships
- Bachelors Degree
33
Executive Protection Residential Security Manager Resume Examples & Samples
- Display a collaborative style of team and project management
- Audit and make recommendations for improving policies, procedures and security systems
- Test & maintain security technology
- Work with team members and stakeholders to design responsible security solutions that fit unique requirements
- Manage vendor security teams and foster a culture of trust
- Act as the main POC and escalation point for RS details and their managers
- Work with team members and stakeholders to develop and implement training for staff and vendors
34
Residential Portfolio Manager Resume Examples & Samples
- Program design, including identification, analysis and selection of appropriate energy efficiency measures and development of effective delivery strategies
- Program implementation including development and execution of detailed and effective implementation and management plans, quality control, or program evaluation
- Manage program forecasts goals and budgets along with providing regulatory support
- Day to day management of program managers
- Primary interface with client(s) – day to day and future planning
- Building and maintaining relationships while driving businesses towards the implementation of energy performance improvements through the use of existing market knowledge and proven energy efficient technologies
- Master’s degree in Environmental Studies, Energy Resources, Policy, or Business Management
- 10+ years of experience developing designing and administering successful energy efficiency and demand reduction programs, with specific expertise focused on the Residential sectors
- 5+ years of experience managing consulting projects for utilities, state energy offices, state/local governments, and regional non-profits
- Ability to establish influential partnerships at all levels
- Demonstrated experience with business development and client development
- Recognized internally and externally for expertise in functional area
- Industry certifications, professional affiliations, and publications
- Team player with the ability to work in a fast-paced environment
- Sound business ethics, including the protection of proprietary and confidential information
- Ability to work with all levels of internal employees, as well as outside clients and vendors
35
Manager, Field Mktg-residential Resume Examples & Samples
- Ability to communicate complex concepts clearly and effectively, including verbally, in writing and in deck/presentation format (e.g. PowerPoint)
- Ability to present effectively in front of a group
- Ability to think critically and strategically
- Proven success overseeing integrated marketing and sales campaigns, preferably including direct mail, broadcast media, digital, print and out-of-home, direct sales and outbound telemarketing
- Solid business aptitude and an ability to assess competitive strategy
- Analytical skills including: the ability to develop spreadsheets, strong working knowledge of business statistics and ability to read financial statements and legal documents
- Ability to effectively work independently without direct supervision
- Highly organized and disciplined
- Detail-oriented and results-focused
- Ability to effectively manage and prioritize multiple projects and tasks, including urgent assignments
- Ability to manage confidential information
- Computer proficiency with relevant software applications (i.e. word processing, spreadsheet, presentation/PowerPoint, MicroStrategy/Tableau, data warehouse, etc.)
36
Residential Operations & Customer Service Manager Resume Examples & Samples
- Leadership qualities to support a quick program set up and a sustained high performing team/environment
- Situational awareness in relation to Utility client concerns, evaluation results, and performance achievement
- Cross functional team building
- Establishing visual management system and a process to sustain visual awareness of performance
- Employee engagement sufficient to achieve alignment with changing objectives and the maintenance of a positive work environment
- Information management software familiarity sufficient to support set up and identify maintenance and operations process to support
- High business acumen
- Familiarity with information management systems
- Strong time management
- High level of customer service abilities
- Ability to plan, organize and prioritize work with minimal direction
- Microsoft office products profciency including CRM and or database experience
- Project management certification or education
- Experience in the Energy Efficiency industry
- Energy efficiency project management software system design
- Experience writing implementation manuals and operation manuals
- Ability to understand and work through hardware/software issues
- Creative problem solving
37
Residential Account Manager Resume Examples & Samples
- Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support
- Ensure all required reporting and contract compliance requirements are met
- Assure regular communication of issues or program with Client
- Handle any escalated security issues or emergency situations appropriately
- Other management responsibilities as determined by Client or District Manager
- Meet all contractual scheduled hours with a minimum of unbilled overtime
- Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists
- At least 2 years of business management/operations/supervisory experience (depending on size/scope of client)
- Experience in hiring, developing, motivating and retaining quality staff
- Ability to work in a team-oriented management environment with the ability to work independently
- Ability to work in a team-oriented management environment while having an entrepreneurial attitude
- Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results
38
Manager, Residential Internet Resume Examples & Samples
- Analyze customer-based data, financial data, consumer trends and industry dynamics to identify and execute pricing programs
- Develop and support the development of financial and nonfinancial metrics and models to measure performance and guide decision making
- Define, develop, evaluate and oversee the implementation of pricing models and strategies designed to optimize revenue, market share, brand positioning and long-term profits
- Accountable for written and verbal communications/presentations to key stakeholders across the organization
- Develop and implement offers to meet customer, cost and revenue targets while ensuring offers are competitive and well positioned in the market
- Lead cross-functional execution of Pricing initiatives (includes product management, customer base management, marketing, finance, and customer care)
- Work collaboratively and provide support to various teams on cross-functional projects (such as product management, marketing, and sales)
- Monitor competitive environment to identify industry practices and develop recommendations
- Proactively search for opportunities for improvement and lead an integrated implementation action plan with a cross-functional stakeholder team
- Actively participate in special projects that may extend beyond TV and Internet, where appropriate and applicable
- Strong organization and planning skills required for execution and follow-up on programs
- Superior written & verbal communication skills to effectively communicate with all levels across the organization
- Ability to manage multiple deadlines and priorities simultaneously, with a focus on quality and detail
- Solid relationship building skills with a proven ability to work within a team environment
- Effective time management, organizational, and presentation skills
- Strong organization and project management skills; capable of pulling together program management elements
- Previous experience in telecom industry
- Strong business sense with excellent interpersonal, communications (both written and verbal) and organizational skills
- Strong consumer and financial analytical and problem solving skills with attention to accuracy and detail
- Advanced proficiency in Microsoft Office applications (Word, Advanced proficiency in Excel, PowerPoint)
- Self-motivated; able to work autonomously and effectively
- Previous Pricing analytical experience
39
Residential Accounting Operations Manager Resume Examples & Samples
- Provide timely and accurate financial information and a basic analysis of that information to clients
- Provide leadership for all client accounting functions including cash management, general ledger, financial reporting, and accounting systems. This includes providing daily operational/technical guidance to the accounting team and responsibility in recruiting and developing technically competent, professionally ethical, performance focused individuals
- Provide leadership for the development and implementation of policies and procedures that ensure adequacy of internal controls, safekeeping of assets, efficient operations and compliance with GAAP accounting rules, as appropriate
- Continually assess and manage the capabilities and performance of the Accounting staff under his or her management, and recommend organizational improvements to enhance their capabilities
- Build a strong team of associates consistent with NWP’s commitment to provide an effective working environment where customer service is a priority
- Guide, support and mentor staff, developing continuous growth opportunities and succession plans
- Recommend employment related decisions that affect personnel such as hiring, compensation, disciplinary action, and terminations
- Assists in development of long-term strategies for growth and maintenance of department resources
- Drive and initiate technology focused solutions to enable people and system scalability
- Develop & maintain supportive working relationships with other management and support team leaders
- Provide technical expertise and training to other departments in support of product development
- Align all work and resource management with NWP’s mission, values, goals and strategic objectives
- Exemplify, foster and lead the organization through NWP’s policies and Corporate Values – Execute As Champions, Accountability, Delighted Customers, Commitment to Our Associates, Teamwork, Passion for Innovation
- A Bachelor’s Degree in Accounting from an accredited College or University is required; a Master’s degree/CPA Certification is a preferred
- A minimum of 5 years of Accounting/Finance management experience is required
- Strong computer skills – MS Office Excel, Word, Outlook
- Ability to manage multiple projects/assignments at one time
- Dependable
- Team Player
- Must be able to work in a fast-paced environment
- Must be a strong leader and professional manager with a proven track record of creating and managing the accounting and financial reporting functions of a large staff
- Ability to maintain appropriate compliance and controls
- Strong problem solving skills, utilizing technical expertise and good business judgment in support of operational and strategic objectives
- A mature sense of self and the ability to manage in a high-growth, rapidly changing corporate environment
- Ability to recruit, assess and develop personnel. Strong “hands-on” performance management abilities
- Must have solid computer skills with regards to Accounting software and presentations
- Demonstrated skills in the management, training and motivation of people at a variety of organizational levels and an appreciation for Associates who are considered “partners” in the company’s business
- A high-energy, results-oriented, self-starting, strategically-thinking leader who is capable of demonstrating the managerial skills necessary to rise higher in this organization
- An individual who can attract quality people to the organization and develop these individuals into a cohesive team
- A team player who acts with integrity and can build relationships, coach and develop others
- A change agent who is willing to “step outside of the box” and challenge the system
- Someone who is able to see people as individuals and views working with a company that has built strong Associate and customer loyalty as a plus in his/her career
- An individual with a flexible management style who can grow through the development of subordinates who are able to make suggestions which can improve the quality service and efficiency of the total operation.can improve the quality service and efficiency of the total operation
40
Residential Account Manager Resume Examples & Samples
- Account management and support for Trade Ally participants in the Heating and Cooling, Energy Audit, Weatherization, and Appliance energy efficiency programs
- Administrative and operational support for programs
- Contractor outreach and recruitment, including developing and implementing program sales strategies, relationship building activities, and technical assistance and guidance on energy efficient technologies and practices to those participating in energy efficiency programs
- Preparing and delivering persuasive presentations and providing program representation at trade shows, trade organization events, etc
- Field mentoring and QA/QC of residential HVAC focused energy efficiency work performed
- Application processing, data management and customer service support
- Project / program tracking and reporting to the client and other external parties
- Customer outreach in order to promote residential programs including support for customer events
- A bachelor’s degree in Building Construction, Architecture, Business, Marketing, or Mechanical Engineering
- Strong working knowledge of basic business principles and successful business practices/strategies
- Must be collaborative in nature and able to work effectively on a team
- HVAC system knowledge and experience
- Energy efficiency knowledge
- Familiarity with building principles, energy audits, and energy savings calculations
- BPI Building Analyst or RESNET HERS Rater Certification
- Utility experience and understanding of Demand Side Management (DSM) program implementation
41
Residential Sales Manager Resume Examples & Samples
- Sales experience in a business to business (B2B) setting
- Expert software applications knowledge and proficient mobile technology skills
- Strong communication and interpersonal skills and excellent follow-up and organizational skills
- The ability to "self-start" and work independently
- Proven commercial service, sales record
- Successful ability to prospect new business, close the deal and hunt for more
- The ability to pass a background check, DMR, drug screen and physical
42
Residential Account Manager Resume Examples & Samples
- A Bachelor’s degree in Mechanical Engineering, Building Construction or related field
- Strong technical experience in residential HVAC
- BPI Building Analyst Certification or RESNET HERS Rater Certification
- Experience working on successful energy efficiency program
- Outstanding analytical and communication skills and excellent self-motivation skills are required
- Ability to work with all levels of internal staff, as well as outside clients and vendor
43
Residential Account Manager Resume Examples & Samples
- All demand creation activities at strategic lumber and building supply dealers in Ontario. This includes pricing, training, and support of all builder/contractor activities to help drive demand
- Responsibility for Canadian Residential distribution partner (Canwel and Taiga) locations in the province of Ontario
- Incumbent will be the “local contact” for national buying group account regional managers for: Rona, Timber Mart, Home Hardware, Castle, Sexton and others
- Develop, communicate and execute accounts plans for all strategic building supply dealers within their assigned territory and for the Ontario branches of distribution partners. This information will all be captured and kept up to date in the Dow Customer Relationship Management (CRM) tool
- Capture and maintain timely data on all interactions at strategic dealers. To be captured in Dow CRM tool
- Develop, communicate and execute against tactical implementation account plans that support the business objectives for all National distributor locations in their area
- Responsible for activities with respect to owning the flow of DBS products through the residential Lumber & Building Materials (LBM) channel, including
- A minimum of a Bachelors Degree
- 2 years of relevant work experience
- Basic construction industry knowledge or a basic understanding of Building Science
- Advanced interpersonal and communication skills
- Dynamic presentation skills
- Competitive analysis
- Must be legally authorized to work in Canada without company support or sponsorship
- Knowledge of (or ability to learn) appropriate areas of the Ontario Residential Building Code
- Understanding of Business Reporting Tools
- High level of business strategy and market understanding'
- Value selling & negotiating abilities
- Ability to be a strong customer advocate, consultative selling skills
- Large account management skills
44
Residential Manager Resume Examples & Samples
- Directly supervising shift supervisors and indirectly supervising staff that provide direct care to members, hire, train, maintain schedule of required training, complete performance evaluations, and corrective actions
- Ensuring compliance with all ICF Regulations in an ICF/IID (Intermediate Care Facility for Individuals with Intellectual Disabilities)
- Completing all required facility audits
- Providing monitoring of direct care staff in their implementation of member Individual Support Plans, programming and maintenance of health needs; medication administration, menu planning, preparation, adherence to special diets
- Over sight of the facility budget, inventory and petty cash fund and client funds
- Providing direct care to members with intellectual disabilities (provide self-care, mealtime training, administer medications, therapy interventions, etc.)
- Knowledge of agency rules, regulations, policies, and procedures
- Specialized needs for individuals with developmental disabilities
- Supervisory principles and problem solving
- Verbal & written communication, listening, and problem solving skills
- Time management and motivation
- Supervisory techniques including leadership and staff supervision
- Teamwork and team building
- Preferred candidate will have experience working in residential settings providing direct support for members with developmental disabilities and at least 2 years of experience comparable to a Habilitation Supervisor I
- Must be willing to work weekends, holidays, and overtime, when necessary
- Apply for and show proof of receipt of a valid Arizona Fingerprint Clearance Card that meets Level One requirements
- Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions
45
Residential Manager ST Louis Caregiver Management Resume Examples & Samples
- Supervising the provision of assistance to clients to promote their physical, social, and psychological well-being which may include scheduling and assisting individuals to medical appointments
- Responsible for household shopping and ensuring that all dietary needs are taken into account according to each individual plan
- Participate in meetings both annually and as needed regarding individuals’ plans / needs
- Monitoring and ensuring that staff follow agency procedures to promote optimal health care and behavior supports, as well as optimal safety practices
- Supervising staff interactions with individuals and supporting staff to promote the rights of the individuals to achieve enhanced quality of life
- Maintaining a work environment that supports dignity and fair treatment of staff
- 12825 FLUSHING MEADOWS DR STE 200 , SAINT LOUIS, MO 63131-1837 USA
46
Residential Manager Caregiver Management Resume Examples & Samples
- Work collaboratively with team members to include, but not limited to: external case managers, guardians, behavior analysts, psychologists, therapists and natural supports (family and friends) to ensure overall health, safety and welfare of the individuals we support
- Ensuring that staff completes all required documentation in a timely manner
- BA/BS in Business, Health Care Administration, or a Social Science
- One year of supervisory experience, required; previous experience providing services and supports to individuals with developmental disabilities and/or other related disorders, preferred
- Experience in managing systems, processes, and people
- Working knowledge of Federal, State, and Local regulations concerning services to individuals with developmental disabilities
- Ability to travel, staying overnight as necessary
- Ability to work flexible hours and locations and cover direct care shifts as necessary
- 6266 N. Union Road , Clayton, OH 45315 USA
47
Residential Manager Resume Examples & Samples
- Ensures proper supervision of individuals during shift by monitoring through random daily rounds while correcting staff behavior
- Ensures adequate DSP coverage assigned in homes for accountability, maintain supervision requirements, and to meet person centered priorities identified by the PST teams
- Monitors staff interactions with individuals in home environments to ensure they are respectful and person centered with focus on the individual
- Ensures needed/sufficient supplies are available for direct support staff to perform required duties by random daily checks
- Supervises, develops, and monitors the development of DSP schedules for accuracy and consistency incorporating scheduling tracks for maximum use of available staff
- Ensures delivery of person centered habilitative program services to individuals through minimally four random active treatment reviews per month as monitored by QA office
- Provide coaching and support to direct support staff during daily rounds in program delivery and desired interactions with individuals as specified by ISP in a person centered manner
- Completes at least weekly rounds of homes to identify cleanliness and safety issues (inside and outside of buildings)
- Provides person centered consultation for program modifications when needed to enhance individual progress and participation
- Supports the TL/QIDP in the development of the ISP
- Works to continuously improve safety in all areas and ensure that all tasks are carried out in a safe and efficient manner complying with established safety regulations; balancing quality, cost, and safety to achieve positive results; and staff has completed all mandated training requirements unless documented
- Works directly with residents, families and significant others to provide opportunities for residents to meet their choices, desires, and personal goals
- Monitors staff overtime assignments during all shifts to ensure use is necessary and needed
- Monitors to ensure that shift change meetings are conducted by DSP’s to communicate pertinent information
- Conducts staff meetings to discuss administrative and resident issues at least twice weekly
- Meets with employees on all shifts at least monthly
- An associate degree in human services fields such as Special Education, Recreation Therapy, Psychology, Nursing or Social Work field or comparable completed coursework
- Two years of direct hands-on level supervisory/management experience
- Previous experience developing schedules in a 24/7 environment, issuing discipline as appropriate, supervising first level staff and working with a variety of clinical, management and direct support professionals in a positive manner
- Experience utilizing investigative techniques, conflict management, inventory control and the development of departmental guidelines
- Experience developing and implementing personal care, leisure/recreational programs for the intellectually disabled
- Minimum of two years of experience working with the intellectually disabled population in a therapeutic/programming manner or a population encountered in the human service field of work experience
- Previous experience utilizing automated timekeeping system
- Bachelor’s degree in human services fields such as Special Education, Recreation Therapy, Psychology, Nursing or Social Work field
48
Residential Manager Caregiver Management Resume Examples & Samples
- Promoting the individuality of people we support by ensuring that common living areas and bedrooms are individualized to reflect the personality of the person(s) living there
- Overseeing implementation of and compliance with audit systems
- 7700 CHEVY CHASE DR BLDG 1 STE 500 , AUSTIN, TX 78752 USA
49
Residential Manager Resume Examples & Samples
- Ensuring that MSDS (material data safety sheets) are present for all supplies/chemicals as applicable for assigned service site(s) and ensuring that staff is properly trained on MSDS
- Promoting the individuality of people we support by ensuring that common living areas and bedrooms are individualized to reflect the personality of the person(s) living there.Overseeing implementation of and compliance with audit systems
- Responding to emergencies
- Participating as needed with investigations involving individuals and employees at assigned service site(s)
- Monitoring labor hours and ensuring that assigned service site(s) are operating within budgetary guidelines
- OR High school diploma/GED and equivalent job experience of 3 years
- 1772 East 24000 Road Bldg. A & B , Parsons, KS 67357 USA
50
Area Manager, Building & Residential Services Resume Examples & Samples
- A Bachelor's degree and three years of related leadership experience, or an equivalent combination of education, professional certification, and experience
- Experience in leading teams or groups or equivalent leadership training
- Positions in this classification may require a valid Georgia driver's license and an insurable driving record
- Knowledge of all Microsoft Office software, proficient in Word, Excel, Outlook
51
Residential Account Manager Resume Examples & Samples
- All demand creation activities at strategic lumber and building supply dealers in Quebec. This includes pricing, training, and support of all builder/contractor activities to help drive demand
- Responsibility for Canadian Residential distribution partner (Canwel and Taiga) locations in the province of Quebec
- Incumbent will be the “local contact” for national buying group account regional managers for: Rona, BMR, Timber Mart, Home Hardware, Castle and others
- Develop, communicate and execute accounts plans for all strategic building supply dealers within their assigned territory and for the Quebec branches of distribution partners. This information will all be captured and kept up to date in the Dow Customer Relationship Management (CRM) tool
- Fully Bilingual in French and English, both verbal and written
- A minimum of 2 years of relevant work experience
- Knowledge of (or ability to learn) appropriate areas of the Quebec Residential Building Code
