Resident Manager Resume Samples

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EB
E Bahringer
Elliot
Bahringer
4027 Goodwin Brooks
Dallas
TX
+1 (555) 632 0170
4027 Goodwin Brooks
Dallas
TX
Phone
p +1 (555) 632 0170
Experience Experience
12/2015 present
Chicago, IL
Security Monitor Resident Manager
Chicago, IL
Security Monitor Resident Manager
12/2015 present
Chicago, IL
Security Monitor Resident Manager
12/2015 present
  • Performs other duties as assigned
  • Provides orientation to new residents and discharges others
  • Performs scheduled resident headcounts and completes written count reports
  • Collects urine samples for random and routine substance abuse screenings of residents
  • Supervises resident visitations
  • Monitors security cameras to maintain safe and secure orderly environment for residents
  • Supervises all resident movement within the assigned unit or area
09/2012 08/2015
Phoenix, AZ
Sb-resident Manager
Phoenix, AZ
Sb-resident Manager
09/2012 08/2015
Phoenix, AZ
Sb-resident Manager
09/2012 08/2015
  • Frequent communication/coordination and work closely with Facilities and Housing Manager
  • Perform resident manager functions for employee housing - The Ponds at Steamboat
  • Assist with snow removal (shoveling or snow blower) and lawn care
  • Perform maintenance duties including light bulb changing, minor plumbing, and electric fixes (will train)
  • Assist with ensuring housing rules, policies, and procedures are followed
  • Assist with unit inventories and moving items including furniture, appliances, household items, etc
  • This position will be expected to work weekends, evenings, and holidays
04/2009 08/2012
Phoenix, AZ
Resident Manager
Phoenix, AZ
Resident Manager
04/2009 08/2012
Phoenix, AZ
Resident Manager
04/2009 08/2012
  • Liaise with the Dept. of Housing to arrange room changes, follow-up on late check-ins and early check-outs and other housing regarding facilities issues
  • Planning and implementing RA training
  • Build a client base of high net worth households by prospecting and developing new client relationships, and maintain and manage long term client relationships
  • Accounting and purchasing controls and procedures are implemented and maintained
  • Handling rooming assignments
  • Maintaining accurate building rosters
  • Aiding with maintenance and housekeeping issues
Education Education
Bachelor’s Degree in Business Administration
Bachelor’s Degree in Business Administration
California State University, Los Angeles
Bachelor’s Degree in Business Administration
Skills Skills
  • Strong attention to detail
  • Ability to manage a team
  • Ability to think critically
  • Ability to organize and prioritize work, meet deadlines, and complete projects
  • Ability to own projects at a Branch level
  • Effective written and verbal communication skills
  • Direct: Complex Manager/Non-Producing Branch Manager/Producing Branch Manager
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1

Resident Manager Resume Examples & Samples

  • Has a good understanding of the Firm’s resources; able to direct the sales force to the appropriate resources in an efficient manner
  • Responsible for the Branch’s sales performance and financial performance
  • Responsible for regulatory, legal and compliance issues including: Risk Management for their Branch in regards to monitoring sales, human resources, and legal and regulator practices
  • Responsible for executing the Annual Supervisory Plan
  • Responsible for effectively communicating the status of performance and issues to the Complex Manager/Non-Producing Branch Manager/Producing Branch Manager
  • At least 5 or more years of experience as a Financial Advisor (with satisfactory production and compliance record), or equivalent branch management or industry experience
  • Ability to think critically
  • Ability to interact with senior management team, Financial Advisors, support staff, clients and corporate and field personnel as needed
2

Resident Manager Resume Examples & Samples

  • Manage hotel inventory and work together with reservations and LAV to plan for oversell situations in order to maximize revenue, prevent room block issues and ensure proper room availability
  • Assist Lodge at Vail for MOD shifts when Austria Haus is closed and as needed be able to fullfill all job duties of a front desk agent at both hotels
  • Assist with daily supervision and coordination of housekeeping staff
  • Maintain a high level of professional appearance, demeanor and ethics in dealing with guests, coworkers and subordinates
  • Responsible to coordinate VIP arrivals and departures as well as tracking upgrades done through the front desk and creating detailed guest profiles
  • Respond to individual guest issues as they occur and communicate with the rest of the team to resolve and for awareness
  • Attend stand up meetings, ROCS, pre-cons, resume meetings, safety committee meetings, front office manager meetings and site tours as they come up
  • Conduct daily hotel room inspections and communicate results to DOR, HSKP team and engineering team ensuring that all emergency, safetly, and cleanliness standards are being met
  • Conduct total hotel Brand Standard audits weekly and give feedback to DOR and follow up with associates
  • Perform all special projects as requested by the DOR as well as all preformance management documents and evaluations for all direct reports
  • Respond to all Market Metrix surveys that are required and continuously drive Trip Advisor initiative with staff and report out to the DOR
  • At least one year experience in a hotel front office role. -required
  • Must be able to effectively communicate in English both written and verbal. -required
  • Must be able to stand for up to 8 hours. -required
  • Experience with LMS. -preferred
  • Minimum 2 years front desk supervisory or managerial experience at similar hotel. -required
  • Must have a valid driver's license. -required
  • Must be able to lift up to 50lbs. -required
  • Must be available to work a flexible schedule. -required
3

Resident Manager Resume Examples & Samples

  • Working with direct reports to determine areas of concern and establish ways to improve the departments' financial performance
  • Leading cost containment efforts within Rooms operations including organizational restructuring when necessary
  • Focusing on maintaining profit margins without compromising guest or employee satisfaction
  • Identifying key drivers of business success and keeping Rooms leadership focused on the critical few to achieve results
  • Championing the brand's service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams
4

Resident Manager Resume Examples & Samples

  • Guests – to ensure their total satisfaction
  • Owners and/or Principals – regarding operational updates and current issues
  • Vendors – to resolve any vendor performance issues, etc
  • Regulatory agencies – regarding safety and compliance matters
  • Other contacts as needed (Professional organizations, community groups, local media)
5

Resident Manager Resume Examples & Samples

  • Responsible for managing the day to day operations of the resort, lead the team, increase revenues and improve profitability
  • Involvement in the raising of product and service standards to deliver a Luxury experience for guests
  • Manage good relationships with the owning company
  • Contribute to the overall business planning and development
  • Participate in community and professional organizations to maintain high visibility and promote positive and professional image of the hotel in the community
  • Report directly to the General Manager and deputize in his absence
  • Develop talent in the hotels to deliver the service promise. Retain key talents for career growth
6

Resident Manager Rail Signal Systems Resume Examples & Samples

  • Perform in-depth constructability review of in progress construction work elements and remaining design packages
  • Verify materials are in place
  • Oversees and performs inspections of contractors work in compliance with plans and specifications
  • Reviews preparation of all reports as required by the project
  • Participate in all field activities, inspections, walk-thrus, equipment installation activities, railroad activities and similar work as required
  • Manages the creation and updating of the coordinated schedule for all field related work
  • Review schedules and assess feasibility of completing work as requested
  • Identify and assist in the coordination of all interface issues with respect to the railroads, design teams and outside agencies
  • Arrange field surveys as required
  • Understanding of railroad plans, operations, special provisions, and safety rules
  • Oversee all aspects of construction, with significant emphasis on safety of operations, and generating project reports for the client
  • Use prior railroad safety and experience to perform the duties of this job
  • This position will report to the Construction Program Manager
  • Comply with all project and company safety guidelines
  • Four year degree strongly preferred. 15 years construction related experience
  • Minimum of 12 years of significant railroad track construction, roadway construction, bridge structures, maintenance of way, and operations experience
7

Asst Resident Manager SL Resume Examples & Samples

  • Assist in the development of an active follow-up program on direct inquires including constant communication with prospects
  • Assist with the managing of the marketing and rental issues to achieve the highest possible occupancy level, making sure that all rental inquiries, follow-ups, tours, forms and reports are in accordance with the marketing and rental guidelines
  • Conduct regularly scheduled resident meetings to again maintain a meaningful relationship with the residents and to serve their needs. Keep minutes of these meetings for review by the Corporate staff
  • Control and monitor all aspects of financial management to insure that compliance with facility budgets is met
  • Coordinate and monitor the food service and activities programs with appropriate director to insure resident satisfaction
  • Coordinate and oversee the maintenance and repairs of the building, the building systems, the grounds including all service contracts for the building systems, landscaping and snow removal in conjunction with the Building Maintenance Services Director of Operations and purchasing agent
  • Coordinate relationships between the facility, regulatory agencies and local emergency service agencies i.e., fire and police departments
  • Coordinate sustained marketing effort with the Director of Marketing
  • Establish and maintain open lines of communications with all levels of management and staff in order to promote team building and a more efficient operation
  • In coordination with and under the direction of the resident managers, manage all aspects of the operation of the facility, coordinating all programs and work between the various departments
  • Maintain meaningful relationship with the residents to insure that their needs are served, giving proper guidance to the concierge to assist in that process
  • Manage and coordinate all aspects of the human resources program with the Human Resources Department including hiring/firing, payroll, salary administration, unemployment, workers' compensation etc
  • Manage and coordinate scheduling of resident transportation needs
  • Meet with all facility directors and managers to handle all personnel and staffing issues
  • Monitor all aspects of the business office issues including the accounts receivable and payable functions insuring that invoices are processed according to guidelines and schedules established by the Corporate Accounting Department
8

Resident Manager Resume Examples & Samples

  • Monitors activities of assigned staff for conformance with HNTB's contractual requirements
  • Provides technical leadership for complex or unique assignments
  • Reviews drawings, specifications, and installation for constructability. May recommend changes to design
  • Analyzes complex construction/design problems requiring the development of new or improved techniques or procedures and consults with design engineering personnel
  • Reads and interprets complex contract documents (plans, specs, shop drawings)
  • Collects data to brief Client on project issues and provides possible resolutions
  • Prepares summary inspection reports of daily activities
  • 15 years construction related experience
9

Resident Manager Resume Examples & Samples

  • Supervise student employees and students in residential hall
  • Liaise with the Dept. of Housing to arrange room changes, follow-up on late check-ins and early check-outs and other housing regarding facilities issues
  • Ensure students and staff adhere to code of conduct
  • Conduct disciplinary hearings for students involved in first-time violations
  • Manage student emergency contact files
  • Respond to health emergencies during hours when U Health is closed; transport students to and from health facilities for non-emergency issues
  • Provide Program Director with daily reports on prior evening incidents, if any
  • Attend and monitor all evening and weekend on-campus activities
  • Chaperone field trips
  • Assist with development and implementation of staff training
  • Perform other job-related duties as assigned
  • Efficiently operate a personal computer and associated software (Outlook, Word, Excel, etc.)
  • Communicate effectively and appropriately
  • Maintain confidentiality of records and information
  • Interact in an effective and appropriate manner with diverse populations, the University community and the public
  • Maintain files accurately, in paper and in software programs
  • Effectively supervise personnel and complete all associated personnel actions in a timely and accurate manner
  • Drive a university vehicle
  • Be an advocate for students and staff and be customer-service oriented
  • Valid driver’s license – State of Florida
  • A Level I and II background check will be required for the successful applicant
  • Experience –supervisory experience with youth, youth programs, residential camps, and student life is highly desired. Experience with secondary and higher education a plus
10

Sb-resident Manager Resume Examples & Samples

  • Basic residential maintenance and repair skills required
  • Must have at least 5 years of guest oriented/customer service employment experience
  • Strong working knowledge of housing policies and procedures, preferred
  • Proficiency with computer and keyboard operation and ability to learn new software programs
  • Must maintain high levels of confidentiality
  • Must manage tenant issues in a calm, positive, helpful manner at times in stressful situations; strong communication, conflict resolution, and negotiation skills
  • Must meet SSRC minimum driving standards and have current Driver’s license; a successful motor vehicle record background check is required
  • Perform resident manager functions for employee housing - The Ponds at Steamboat
  • Monitor and address the overall appearance of the property and parking lot including picking up trash and working with tenants to maintain cleanliness of property
  • Respond to tenant issues/concerns in a timely manner
  • Perform maintenance duties including light bulb changing, minor plumbing, and electric fixes (will train)
  • Perform weekly unit inspections
  • Assist with ensuring housing rules, policies, and procedures are followed
  • Respond to security matters as necessary
  • Prepare units for new tenants
  • Frequent communication/coordination and work closely with Facilities and Housing Manager
  • Assist with snow removal (shoveling or snow blower) and lawn care
  • Assemble furniture
  • Provide afterhours tenant check ins, follow up on tenant check outs, room inspections, etc. as needed
  • Assist with unit inventories and moving items including furniture, appliances, household items, etc
  • Attend team meetings, as required
11

Resident Manager Resume Examples & Samples

  • Applicants must be eligible to live in University Apartments, and eligible to work in the U.S
  • Resident Managers may not hold any assistantship, fellowship, or other employment on or off campus without prior notification, and authorization from the Assistant Director of Resident Support Services
  • Resident Managers who are also students at the University may not hold appointments totaling more than 75% without seeking prior approval and exception from their academic department and University Housing
  • Resident Managers are required to remain on campus during academic break periods (i.e. Thanksgiving, winter break, spring break, etc.)
  • Resident Managers must live in their assigned staff apartment during their employment with University Housing
  • Resident Managers may take up to 30 days away from the community each calendar year, with approval from the Assistant Director of Resident Support Services
  • Experience in one or more of the following areas: counseling, mediation, cross-cultural communication, programming, residence life, or student affairs
  • Experience interacting with an international population
  • Experience with University Apartments or experience within an apartment community on another university campus
12

Resident Manager Resume Examples & Samples

  • All employees are required to check in with the Property Manager during the issuance of a Tropical Storm or Hurricane Watch or Warning
  • While on duty or on the property, all employees must be in full uniform and maintain the neat appearance of dress (this includes identification badges being displayed at all times)
  • All employees must be courteous and respectful to their fellow employees, residents and guests
  • All employees must contact the Management Office if the will be tardy or absent
  • All employees must maintain their assigned areas in a neat and safe manner. All safety procedures must be maintained and adhered to. Any safety issues must be brought to the attention of the Property Manager immediately
  • All employees must attend the mandatory bi-monthly staff meeting
  • Supervise all moves, deliveries and check on the status of all unit owner construction, ensuring that everything proceeds smoothly according to the properties Regulations, reporting any damage to common areas immediately to the Property Manager
  • Assist the Receiving Department as needed in keeping all deliveries, moves and construction workers orderly and following with Regulations
  • Assist all Unit Owners, Residents and Guests in a courteous, helpful manner; referring all questions that cannot be handled to the Management Office for further assistance
  • Retrieve packages for the Residents from the Receiving Office after normal Receiving Hours or if the Receiving Clerk is busy assisting others. Proper procedures regarding the release of packages must be followed
  • Relieve the Receiving Clerk as needed
  • Relieve the Front Desk Manager as needed
  • Monitor the Valet Personnel, ensuring compliance with the Association's Guidelines for vehicular traffic in the garage and on the Valet ramp
  • At the beginning and end of each shift, check the Fire Alarm Panel, ensuring that it is fully operational. Report any troubles in writing to the Property Manager immediately
  • Assist the Property Manager and Administrative Assistant as needed
  • Respond to any mechanical, medical or police emergencies and assist as necessary
  • Report to the Property Manager any problems as soon as possible, recording all irregularities on an Incident Report
  • This position requires being properly relieved before the end of the shift. If the relieving Operations Manager or roving security officer (on 3rd shift) does not report to work on time, the on-duty Operations Manager must stay on duty until relief arrives
13

Resident Manager Resume Examples & Samples

  • Staff Supervision
  • Building Operations
  • Shows vacant apartments to prospective residents
  • Ensures that the noise and occupancy levels are within legal limits
  • Miscellaneous duties, as necessary
  • Stay up-to-date on landlord-tenant laws
  • Must be able to prioritize and handle multiple tasks
  • In-house knowledge of principles, practices and procedures is a plus
14

Resident Manager Resume Examples & Samples

  • Assisting RA’s with roommate conflicts and resident discipline problems
  • Resident programming
  • Create and manage the work schedules of RAs and DAs to maintain office/desk coverage
  • Create and maintain an environment conducive to respect for the environment and for one another
  • Train, supervise, and motivate a staff Resident Assistants and a staff of Desk Attendants
  • Aiding with maintenance and housekeeping issues
  • Planning and implementing RA training
  • Coordinating move in/move out, room inspections, and room assignments
  • Maintaining accurate building rosters
  • Crisis intervention (shared with RA staff)
  • On-call responsibilities (shared with RA staff)
  • Handling rooming assignments
  • Assisting with summer conferences
  • Assist with administrative tasks i.e. (new hire paperwork, petty cash, payroll)
  • Education and Experience –A Bachelor’s degree or equivalent and at least one year related work experience or training as an RA is required
  • Physical and Environmental –The ability to see, hear, speak, comprehend, and communicate are required. The position may require the ability to physically inspect the properties, construction projects, and portfolio, plus the Resident Manager must possess any abilities and skills required to carry out the responsibilities outlined above, even if not specifically mentioned herein
15

Resident Manager Resume Examples & Samples

  • Unique opportunity for the right applicant
  • Must have experience in property management (leasing, bookkeeping, etc.), Navy Pay and allowances
  • Must have proficiency in verbal/written communications
  • Must have proficiency in math
  • Problem Reslolution Skills desired
  • College hours preferred
  • Must be able to work flexible hours/days
  • Vetrans encouraged to apply
  • Inspect property for community any needed repairs or maintenance, liability concerns, community policy issues (inoperable vehicles, unauthorized pets, etc), landscaping problems, etc. (See RPM Property Inspection Form, under Forms H-M)
  • Act as manager in the absence of District Manager if so directed, including supervision of on-site employees
  • Assist in resident relations and the coordination of resident programs and functions
  • Assist District Manager with rent collections, late notices, resident issues
  • Assist District Manager and Leasing Manager in taking move out notices, service requests resident transfers, etc
  • Inspect vacancies, make readies, completed service requests as necessary
  • Complete reports for District Manager, Marketing Director, Regional Property Manager or General Manager upon request
  • Participate in leasing duties when necessary
16

Resident Manager Resume Examples & Samples

  • Lease and pre-lease apartments
  • Complete lease/renewal paperwork
  • Explain lease information to the client
  • Walk apartments
  • Assist with resident and employee relations
  • Posting rent, rent collections, eviction processing
  • Coordinating with contractors
  • Assist the Business Manager with inspecting vacancies, adherence to Community Policies etc
17

Security Monitor Resident Manager Resume Examples & Samples

  • Transports residents by company vehicle to out-of-facility appointments
  • Monitors security cameras to maintain safe and secure orderly environment for residents
  • Supervises resident visitations
18

Security Monitor / CBT / Resident Manager Resume Examples & Samples

  • Performs scheduled resident headcounts and completes written count reports
  • Conducts daily inspections and searches of resident sleeping quarters and body searches as necessary
  • Reports all resident behavioral problem incidents in writing to supervisor and conducts appropriate crisis intervention
  • Collects urine samples for random and routine substance abuse screenings of residents
  • Enforces the facility’s rules of conduct with the residents
19

Senior Resident Manager / Security Monitor Resume Examples & Samples

  • Supervise all Shift Managers; ensure that each Shift Manager is aware of their assigned area of responsibility and is in position to cover it
  • Perform counts to ensure accountability of residents
  • Review logs and Security Monitor documents for accuracy and content
  • Assign residents to selected details and assign supervision of details to specific Security Monitors
  • Monitor and inspect building and grounds for safety, maintenance, security, and sanitation; ensue that all federal, state, and local codes and safety requirements are maintained, including ACA standards
  • Train and evaluate Security Monitors in performance of their responsibilities
  • Other duties as assigned by supervisory staff
20

Resident Manager Resume Examples & Samples

  • Manage performance issues that arise within the operational departments, as well as train, develop, coach and counsel
  • Ensure guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance
  • In the absence of the General Manager: responsible for the hotel
21

Resident Manager Resume Examples & Samples

  • Assists the General Manager in implementing the brand and hotel strategy, in order to meet targets for quality of service, attitude and profitability for the Rooms and Food & Beverage departments
  • Ensures that team organization remains flexible and ready to meet customer needs
  • Plans financial matters of the hotel including budget forecasting and control and training staff to correctly deal with the financial side of customer service