Property Claims Adjuster Resume Samples

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C Beatty

Courtney

Beatty

885 Kuphal Vista

Chicago

+1 (555) 456 5403

885 Kuphal Vista

Chicago

Phone

p +1 (555) 456 5403

Experience Experience

Boston, MA

Property Claims Adjuster

Boston, MA

Walter Inc

Boston, MA

Property Claims Adjuster

Creates and manages timely, clear and accurate documentation and work flow throughout the life of a claim in accordance with the Standard Operating Procedures
Use estimating software to establish indemnity values of claimed damages
Review documents to develop damage estimates
Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information)
Identifies exposures and establishes reserves on assigned claim files
And maintain professional and technical knowledge through continuing company provided industry best education
Working knowledge of Microsoft Word, Excel, and Outlook

San Francisco, CA

Field Property Claims Adjuster

San Francisco, CA

Murray, Leuschke and Schimmel

San Francisco, CA

Field Property Claims Adjuster

Investigates, determines coverage of loss and adjusts all elements of Property Loss claims
May be called upon for catastrophe duty. For Catastrophe (CAT) roles, investigative fieldwork includes a high amount of travel to claim location
Investigates, determines coverage of loss and adjusts all elements of assigned Property Loss claims
Conducts inspections of loss sites, writes appraisals for dwelling repairs and issues payment to policyholders where possible. May work with a Liberty network contractor in the appraisal process
This territory will cover Philadelphia, PA an the surrounding New Jersey and Pennsylvania counties
This is a remote position
This territory will cover Queens, Brooklyn and New York City or Western Nassau County, NY

present

San Francisco, CA

Inside Property Claims Adjuster

San Francisco, CA

Stamm-Moen

present

San Francisco, CA

Inside Property Claims Adjuster

present

Achieving targeted performance goals to manage costs and support Allstate's industry-leading operational standards
Working well with others in a fast-paced, collaborative environment
Writes appraisals for dwelling repairs of routine claims based on information collected from customers and contractors and issues payment to policyholders where possible. May work with a Liberty network contractor in the appraisal process
Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services
Explains coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements
While speaking to our customers via phone/face-to-face video, investigates, determines coverage of loss, and adjusts all elements of routine Property Loss claims
Writes appraisals for dwelling repairs of routine claims based on information collected from customers and contractors. Issues payment to policyholders where possible, while using the latest technology in the industry. May work with a Liberty network contractor in the appraisal process

Education Education

Bachelor’s Degree in Related Field Preferred

University of Washington

Bachelor’s Degree in Related Field Preferred

Skills Skills

Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss losses. Reviews and utilizes financial statements to adjust complex business interruption losses
Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure
Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes
Keeps the Insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Effectively communicates in writing on moderately complex coverage issues with minimal review and coaching. Determines depreciation of claim
Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Develops information necessary to make advance, partial and final payments when appropriate
Effectively negotiate settlement of claims of varying complexity and perils. Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability
Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflects the adjustment activities and substantiates any payments made
May participate in quality assurance file review sessions and serve as a technical resource for less experienced claims personnel
Provide guidance to inexperienced team members and may act as a mentor to other entry level adjusters
Will be called upon for catastrophe duty

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Inside Property Claims Adjuster Resume Examples & Samples

Identifies suspicious losses. Recommends referral to SIU where appropriate and may assist the SIU in their investigation and disposition of the claim
Demonstrated understanding of building construction principles. Knowledge of coverages provided within various homeowner policies
Proven ability to provide exceptional customer service experience
Strong written and oral communication skills; interpersonal skills; computer skills with the ability to work with multi-faceted systems; and analytical skills
The capabilities, skills and knowledge required is normally acquired through at least 6 months of directly related experience

Flex Field Property Claims Adjuster Resume Examples & Samples

Investigates, determines coverage of loss and adjusts all elements of Property Loss claims
Requires knowledge of coverages provided within various homeowner policies
Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems and analytical skills

Senior Field Property Claims Adjuster Resume Examples & Samples

Conducts inspections of loss sites, writes appraisals for dwelling repairs and issues payment to policyholders where possible. May work with a Liberty network contractor in the appraisal process. Ability to independently scope moderate losses and large losses as needed
Works with Liberty network contractor in the appraisal process of claims and participates in re-inspection of Liberty referred contractors
May be called upon for catastrophe duty, may assist in Quality Control of Independent Adjusters used, and may trouble shoot problem and high profile cases. For Catastrophe (CAT) roles, investigative fieldwork includes a high amount of travel to claim location
Assists in the training of property personnel and serves as a technical resource to the office. May assist in the absence of the Claims Team Manager
Requires strong knowledge of claims handling procedures and coverages provided within various homeowner policies. Capable of writing structural damage estimates of severe losses
Completion of advanced property training required

Field Property Claims Adjuster Resume Examples & Samples

Meets with customers in their homes, facilitates repairs to damaged property, facilitates the replacement of destroyed personal property and, when necessary, helps customers find alternate living quarters until they can return home
Uses the latest technology to prepare computer diagrams of damaged areas, write estimates for repairs and issues payments
Identifies and fully investigates suspicious losses. Recommends referral to SIU where appropriate and may assist the SIU in their investigation and disposition of the claim
Field staff may drive to multiple locations and must maintain a valid driver's license in addition to meeting all requirements of a company car custodian
3-5 years prior work experience in construction or homeowner's claims
Knowledge of contract language, including regulatory and policy differences
Must possess knowledge of estimating software and the ability to work independently
Strong negotiation and analytical skills
Effective communication skills to explain the facts and logic used to arrive at decisions in a way that the customer understands
Written skills to compose clear, succinct descriptions when posting files and drafting correspondence
Capacity to multi-task in a structured work environment

Inside Catastrophe Property Claims Adjuster Resume Examples & Samples

Determines policy coverage through analyzing investigation data and policy terms, including whether claim will be approved or denied. Notifies insured of coverage or any issues. Establishes reserve levels at the beginning of handling a claim and adjusts as appropriate based on investigation findings
May participate in Field CAT unit activities as appropriate to expedite claims processing
Updates and maintains various systems with claims data on claim status, reserves, etc. once information is received by Field CAT Claims Specialists on property claims
Relevant continuing education courses and industry certifications preferred (e.g., AEI, IIA, CPCU)

Field Property Claims Adjuster Resume Examples & Samples

Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss losses. Reviews and utilizes financial statements to adjust complex business interruption losses
Engages and manages consultants as required to assist in determining facts, causation, damages and exposure; monitors the costs to ensure they are reasonable and necessary
Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes
Keeps the Insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Effectively communicates in writing on moderately complex coverage issues with minimal review and coaching. Determines depreciation of claim
Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Develops information necessary to make advance, partial and final payments when appropriate
Meet time requirements of the policy and fair claims handling practices
Effectively negotiate settlement of claims of varying complexity and perils. Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability
Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflects the adjustment activities and substantiates any payments made
May participate in quality assurance file review sessions and serve as a technical resource for less experienced claims personnel
Provide guidance to inexperienced team members and may act as a mentor to other entry level adjusters
Knowledge of property insurance; commercial property claims; coverage evaluation; claims investigation, loss assessment, evaluation and reserves; financial analyses; insurance regulations; negotiation and settlement of moderate to high complexity claims
Other skills required include a focus on customers; decision making; results oriented; spoken communication; and adaptability; an ability to build relationships, listen (i.e., comprehend nuances and acknowledge others' viewpoints)
Mentoring and training less experienced team members
Write business correspondence, produce accurate work, manage projects and vendors; and use core applications/spreadsheets
Successful completion of required internal training programs and AIC (Associate in Claims) modules 33 and 35
Prefer designations such as AIC, SCLA, CPCU, etc, and at least 2-3 year of progressively responsible experience
Ability and willingness to travel to the site of catastrophe for assignments that may last several weeks

Field Catastrophe Property Claims Adjuster Resume Examples & Samples

Identifies suspicious losses. Recommends referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim
Bachelor's Degree is required and at least 1 year of directly related experience
Demonstrated understanding of building construction principles
Computer skills with the ability to work with multi-faceted systems and analytical skills

Field Catastrophe Property Claims Adjuster Safeco Resume Examples & Samples

Investigates, determines coverage of loss and adjusts all elements of assigned Property Loss claims
Field Catastrophe Property Claims Adjuster will work remotely and travel 75%
Strong written/oral communication and interpersonal skills

Inside Catastrophe Property Claims Adjuster Safeco Resume Examples & Samples

Determines policy coverage through analyzing investigation data and policy terms, including whether claim will be approved or denied. Notifies insured of coverage or any issues. Establishes reserve levels at the beginning of handling a claim and adjusts as appropriate based on investigation findings. Handles and owns claims submitted by independent adjusters, including making coverage and reserve decisions, and reviewing work for accuracy
Maintains accurate and current communication with insured/claimant
Maintains accurate and current claim file documentation throughout the life cycle of claim cases
Engages specialized departments such as Special Investigation Unit and Subrogation as appropriate
May participate in conducting suit committees, roundtables, arbitrations and mediations
Reviews recommendations for causation, approval / denial made by Independent Adjusters to determine whether to approve / deny the claim. Approves recommendations for reserve and settlement/payment schedule amounts
Successful completion of formal claims training program or 1-2 years of proficient and directly related experience required
Required to be licensed per state regulations

Property Claims Adjuster Resume Examples & Samples

Bachelor’s Degree and 3 or more years of residential or commercial property claims experience
3 or more years of commercial property claims handling that includes Business Interruption experience
Ability to multi-task and adapt to a fast-paced, changing environment

Inside Specialized Services Property Claims Adjuster Resume Examples & Samples

Conducts a prompt, thorough and fair investigation by obtaining relevant facts and supporting documentation to determine coverage, origin, and extent of crime/fidelity losses
Engages and manages forensic vendors. Monitors the costs to ensure they are reasonable and necessary
Keeps the insured and others informed about the claim's status with clear, timely and accurate written/oral communications
Effectively negotiate settlement of claims of varying complexity
Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflect the adjustment activities and substantiate any payments made
Knowledge of commercial property claims, specifically theft of money, Employee Dishonesty and computer fraud claims
Financial background / forensic accounting experience strongly desired
Familiarity working with issues surrounding legal/regulatory environment, financial concepts
Strong analytical/problem solving capability, attention to detail, excellent communication skills
Ability to organize and plan work
Exceptional interpersonal skills (diplomacy, tact, listening, etc.) and customer service orientation

Property Claims Adjuster Resume Examples & Samples

Must possess or attain state adjusting licenses as required with 90 day of hire
Minimum 1+ years of progressive property claims experience preferred
Proficiency with MS Word and MS Outlook
Must have a valid driving license

Property Claims Adjuster Resume Examples & Samples

Review documents to develop damage estimates
Use estimating software to establish indemnity values of claimed damages
Must be able to interact professionally with field personnel, internal and external customers and departmental staff
All-lines adjuster license required
College coursework or 1+ years property claim experience preferred
Xactimate experience preferred (or other estimating software)
Typing skills at least 40 WPM
Working knowledge of Microsoft Word, Excel, and Outlook
Must be able to work occasional evenings or weekend work during Catastrophe situations

Inside Property Claims Adjuster, Catastrophe Resume Examples & Samples

Investigates claim damages and situation using internal and external resources. Investigation steps include speaking with the insured or other involved parties such as contractors, requesting and receiving a field investigation report, research on past claim activity, research on external websites for CAT event confirmation, and engaging vendors for services, material supply and/or pricing
Handles and owns claims submitted by independent adjusters, including making coverage and reserve decisions, and reviewing work for accuracy
Determines and negotiates settlement amounts for damages claimed within assigned authority limits. Makes recommendations to management for settlement amounts outside of authority limits. Closes claim files upon completion of final payment
Alerts underwriting, marketing and/or risk management regarding questionable risks encountered to ensure potential hazards are clearly documented
Knowledge of claims investigation techniques and legal aspects of claims

Field Property Claims Adjuster Resume Examples & Samples

4+ years progressive 1st party personal line property loss experience as a Claim Representative
Education equivalent to a college degree or the equivalent in related work experience; however a college degree is preferred
Advanced estimating software experience required, Xactimate experience is a plus
A valid driver’s license and clean driving record is required
Ability to travel overnight as needed

Field Large Loss Property Claims Adjuster Resume Examples & Samples

Requires an advanced knowledge of claims handling procedures, and a full working knowledge of claims operations and procedures. Knowledge of coverages provided within various homeowner policies. Demonstrated ability to handle claims of the highest complexity and exposure. Prior contracting experience preferred
Proven ability to provide exceptional customer service
Ability to obtain proper licensing as required

Field Property Claims Adjuster, Catastrophe Resume Examples & Samples

Conducts inspections of loss sites, writes appraisals for dwelling repairs and issues payment to policyholders where possible. May work with a Liberty network contractor in the appraisal process
Field Property Claims Adjuster, Catastrophe will work remotely and travel 75%
Requires working knowledge of claims handling procedures and operations

Property Claims Adjuster Resume Examples & Samples

Contacts all parties involved in the claim to complete full investigation of the facts and damages relevant to the claim
Identifies potential coverage issues and refers claims to Claims Unit Leader as needed
Determines cause of loss and liability, and evaluates damages of all exposures related to the claim
Documents findings of investigation
Interprets and applies the insurance policy to the exposures presented within each assigned claim
Analyzes claims to determine the nature of the loss, coverage provided, and scope of claim
Prepares estimates, reviews contractor estimates, and negotiates with contractor to reach agreed cost of damage
Adheres to all state specific laws and regulations
Negotiates the settlement of claims within authorized levels
Manages assigned claims until resolution has been reached, with the exception of those requiring special handling
Escalates claims exceeding authority limits to supervisor
Provides effective and timely communication to all internal and external customers
Identifies exposures and establishes reserves on assigned claim files
Identifies and refers exposures requiring special handling (such as recovery, fraud, or escalation) in a timely manner
Creates and manages timely, clear and accurate documentation and work flow throughout the life of a claim in accordance with the Standard Operating Procedures
Provides claim support under catastrophic circumstances as needed
Provides guidance and advice to less experienced claims representatives as needed

Bilingual Inside Property Claims Adjuster Resume Examples & Samples

Investigates claim damages and situation using internal and external resources. Investigation steps include speaking with the insured or other involved parties such as contractors, requesting and receiving a field investigation report, research on past claim activity, research on external websites for CAT event confirmation, and engaging vendors for services, material supply and/or pricing
Determines policy coverage through analyzing investigation data and policy terms, including whether claim will be approved or denied. Notifies insured of coverage or any issues. Establishes reserve levels at the beginning of handling a claim and adjusts as appropriate based on investigation findings
Handles and owns claims submitted by independent adjusters, including making coverage and reserve decisions, and reviewing work for accuracy
Maintains accurate and current communication with insured/claimant
Maintains accurate and current claim file documentation throughout the life cycle of claim cases
Engages specialized departments such as Special Investigation Unit and Subrogation as appropriate
Determines and negotiates settlement amounts for damages claimed within assigned authority limits. Makes recommendations to management for settlement amounts outside of authority limits. Closes claim files upon completion of final payment
Alerts underwriting, marketing and/or risk management regarding questionable risks encountered to ensure potential hazards are clearly documented
May participate in Field CAT unit activities as appropriate to expedite claims processing
May participate in conducting suit committees, roundtables, arbitrations and mediations
Updates and maintains various systems with claims data on claim status, reserves, etc. once information is received by Field CAT Claims Specialists on property claims
Reviews recommendations for causation, approval / denial made by Independent Adjusters to determine whether to approve / deny the claim. Approves recommendations for reserve and settlement/payment schedule amounts
BA/BS or equivalent
Successful completion of formal claims training program or 1-2 years of proficient and directly related experience required
Required to be licensed per state regulations
Relevant continuing education courses and industry certifications preferred (e.g., AEI, IIA, CPCU)
Knowledge of claims investigation techniques and legal aspects of claims

Field Property Claims Adjuster Resume Examples & Samples

Millburn, Maplewood and The Oranges
Nutley, Bloomfield, Passaic
Clifton and Paramus, Englewood and

Inside Property Claims Adjuster Resume Examples & Samples

Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of property losses. Reviews and utilizes financial statements to adjust short duration business interruption losses
Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure
Engages and manages consultants and independent adjusters as required. Monitors the costs to ensure they are reasonable and necessary
Keeps the insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Determines depreciation of claim
Affirms or denies coverage of the claim based on the facts and the policy terms and conditions
Effectively negotiate settlement of claims of varying complexity and perils
Will be called upon for catastrophe duty
Ability and willingness to travel to the site of a catastrophe for assignments that may last several weeks

Field Property Claims Adjuster Resume Examples & Samples

Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes; monitors the costs to ensure they are reasonable and necessary
Develops information necessary to make advance, partial and final payments when appropriate
Knowledge of commercial property claims adjusting methods (coverage evaluation, loss assessment, etc.), legal/regulatory environment as it relates to property claims, understanding of financial concepts
Analytical and problem solving capabilities, attention to detail, strong written and verbal communication skills, ability to organize and plan work
Superior interpersonal and customer service skills; ability to engage in active listening and communicate with diplomacy and tact

Large Loss Property Claims Adjuster Resume Examples & Samples

Conducts inspections of loss sites, writes appraisals for dwelling repairs and issues payment to policyholders where possible. May work with a Liberty network contractor in the appraisal process. Ability to independently scope large losses
May administer, certify and re-inspect Liberty referred contractor and Independents
Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment
Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems, and analytical skills

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