Operations Technology Resume Samples

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G Hermann

General

Hermann

4239 Mable Terrace

Dallas

+1 (555) 853 0949

4239 Mable Terrace

Dallas

Phone

p +1 (555) 853 0949

Experience Experience

Houston, TX

Operations Technology Specialist

Houston, TX

Ernser-Schuppe

Houston, TX

Operations Technology Specialist

Organize and manage LERT’s tooling permissions framework
Work with internal partners to ensure adequate tool coverage prior to upcoming product releases
Analyze and propose improvements to internal processes using metrics and feedback
Use your knowledge of Facebook’s systems and tools to develop and deliver tool-training presentations
Accurately represent and communicate personal work status
Management of the delivery and use of Operations products within PromisePoint
Manage internal tool matrices

Detroit, MI

Client Money & Assets Operations & Technology Senior Analyst

Detroit, MI

Price-Pfannerstill

Detroit, MI

Client Money & Assets Operations & Technology Senior Analyst

Ongoing development of the CASS testing framework, with a particular focus on client money related activities
Mapping of procedures / processes to external regulations and internal policy
Detailed reviews and reconciliation of business critical controls and procedures from various business streams with a CASS impact, highlighting refinement opportunities and developing remedial plans in collaboration with partners
Extensive liaison with internal customers, fostering partnerships with key contacts
Partnering with CASS Oversight Office on QA programme
Accurate and detailed documentation of the Quality Assurance process and related observations
Identification of enhancements to CASS processes, working with the Business and respective stakeholders by following the Change Management protocol

present

Houston, TX

Operations Technology Development Leader

Houston, TX

Renner, Dibbert and Weber

present

Houston, TX

Operations Technology Development Leader

present

Leading operational project activities for key manufacturing technologies related to early stage emerging products developed through our front end process
2. Own and manage the WW Heat Map process for transformational process development
4. Successfully integrate new technologies and processes into existing manufacturing operations ensuring good performance metrics and capacity planning
1. Performs pioneering engineering work as part of major programs
Process Development
1. Work with engineering managers WW to ensure consistency within the engineering function at a plant wide level
Operations Development

Education Education

Bachelor’s Degree in Instructional Design

Liberty University

Bachelor’s Degree in Instructional Design

Skills Skills

2. Promote a quality-focused culture within the OTD team, ensuring adherence to cGMP’s and Quality Systems as defined in the Quality Manual
5. Ensure that OTD projects are run cost efficiently and deliver manufacturability and reliable products
3. Demonstrate strong leadership and a clear identifiable work ethos within the OTD team
Deliver
5. Develop both team and individual goals and objectives and measure actual performance against them, to ensure delivery of exceptional performance to internal and external customers. Support the completion of performance appraisals and mid-year reviews in a timely manner
1. Implement business plan objectives & strive to exceed business results
4. Ensure ER issues are managed in a fair and reasonable manner in line with company policies, Credo values and Standards of leadership, keeping members of the Management Lead Team informed of issues and concerns in a timely manner
2. Responsible for all technical talent development within the OTD team globally (directly or indirectly reporting). Develop compelling career development plans for each team member
6. Provide timely and accurate central reporting on OTD project activities to the project sponsors and senior management

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15 Operations Technology resume templates

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Enterprise Operations & Technology P&A Lead Analyst Resume Examples & Samples

Budgeting, forecasting, monthly outlooks, monthly variance commentary for Corporate and for business units
Preparation of finance and business MOR's
Communications with all business units on charges, including detailed variance reporting and trending analysis
Utilizing all Corporate systems, including APS, Jade & Pearl
Work with Controllers on reconciliation and clean-up of Legal Vehicles to ensure appropriate cash recovery
Present monthly results to senior management and provides regular financial updates on all of EI / Risk & Control, with deeper dives and communications for AML and ESC with the Operations team and the business units
Construct bottoms up annual budget and monthly forecasts across the functional areas
Product chargeouts, global standardization of drivers and charge-out methodology, in alignment with all the regions and unit driver analysis
Responsible for the methodology and preparation of the twice a year CCAR scenarios for EI / Risk & Control. Prepares EBIT and Customer slides for MOR for all EI / Risk & Control units within EO&T; and other ad-hoc analysis as required by the business units, AML Ops or ESC and Finance managment
Four plus years proven track record of success within a global technology infrastructure organization
Bachelors Degree - Finance or Accounting
Must have strong analytical and quantitative skills
Experienced with financial planning and forecast systems such as Essbase highly preferred
Proficiency with MS Excel, MS Access and PowerPoint
Ability to work in a fast-paced matrixed environment while managing multiple tasks under tight deadlines
Strong communicator to build and develop business partnerships across many levels within the organization
Presentation preparation and delivery experience required

Operations & Technology Citi Shared Services Risk & Control Resume Examples & Samples

Accountable for providing direction and oversight for multi-discipline organizations in the following activities
Self-motivated and self-starter
Ability to build strong relationships and work with multiple global stakeholders
Ability to adapt quickly in changing environments
Proven management skills with the ability to lead matrix teams
Strong communications; ability to distill volumes of data into clear, crisp and concise summary
Experience leading through influencing
Quickly adapt to new processes and business tools
15 plus years relevant experience in Senior Finance Positions
Undergraduate/Graduate degree in accounting, finance or related equivalents

Operations Technology Specialist Resume Examples & Samples

Acquire a deep understanding of Facebook’s internal systems and tools
Use your knowledge of Facebook’s systems and tools to develop and deliver tool-training presentations
Help devise, implement and monitor tool usage and policies across all LERT operations
Work with internal partners to ensure adequate tool coverage prior to upcoming product releases
Manage internal tool matrices
Organize and manage LERT’s tooling permissions framework
Serve as an escalation point for frontline systems difficulties
Work closely with frontline analyst to understand processing and operational needs

Latin Operations & Technology Resume Examples & Samples

Manage finance transformation projects, including providing and communicating detailed end-to-end project plans and ensuring project deliverables and timing are achieved
Develop and manage process improvements and re-engineering of inter-company activity to improve accuracy of booking transactions, transparency, and efficiency
Provide oversight of O&T and Global Functions financial activity in the LATAM region
Manage migrations of work to the FRO; these projects will require developing detailed transition plans with the sending units and agreements with the FRO on the work to be performed as well performance standards to be used
Manage relationships with the FRO; including ensuring performance standards are met and resolving any performance issues in partnership with the FRO teams
Manage migrations of functions from FP&A to the controllers organization and FRO; functions may require re-engineering before migrating
Manage projects for on-boarding LATAM charge outs onto APS
Resolve inter-company breakages by partnering with country and global teams to identify and correct root causes of the breakage
Re-engineer functions and work steps to eliminate work and document re-engineered processes to ensure smooth transitions to FRO/COEs
Bachelor’s degree, Masters preferred. 7+ years of experience
Minimum 7+ years of experience in a financial control/ project manangement / accounting role
Project management knowledge and experience
Citi Inter-company policy knowledge
Bi-lingual: English, Spanish (Portuguese a plus)
Office, APS, Business Objects, Smart, GDW, DSMT, FRS, AWS, Full Suite, Xborder, P2P
Leadership ability
Proven track record in building and maintaining relationships internally and externally
Process and project management
Partner management
Shared Services management
Able to multitask
Ability to meet deadlines/urgency awareness

Operations & Technology Executive Management Associate Resume Examples & Samples

Bachelor's or Master’s degree with 5-7 years of experience in financial industry organizations in operations, audit or project management functions
Experienced in leading a team
Certifications related to operation management would be a plus
Talents - can be groomed into Unit Head level in O&T
Strong long-term commitment to a career in Citi Indonesia O&T
Proficient in spoken and written English
Interested in banking and Citibank
Guaranteed: Benefit, salary, international exposure (regional training and secondment)

Operations & Technology Risk & Control Senior Analyst Resume Examples & Samples

Preparation of key Risk and Control reports
Preparation of monthly/quarterly CCC/BRCC data
Branch Oversight Controls testing
Testing and Process Improvement to Operations MCA for the TT Hub
The candidate would be in the position to develop additional teamwork and leadership skills
This position can also develop into other areas like Compliance and Internal Audit
University Degree in Management
At least 5 years in Banking Operations; or experience in an auditing firm (at least 2 years)
Good analytical skills, ability to create Monarch models
Creating Macros
Graphs for management presentations

Enterprise Operations & Technology P&A Senior Manager Resume Examples & Samples

Support the process implementation, production and analysis of financials for all actuals and planning dimensions including Earnings, Outlooks, Forecasts, Annual Plan, CCAR and the preparation of key senior financial executive presentations for CEO/CFO, Operating Committee and Board of Directors where necessary
Work with the business to establish and track key performance indicators; Produce global reports providing meaningful commentary to clearly summarize financial trends and for senior management decision making process
Articulate the story on the business’ financial performance at month and quarter-end flash to the Enterprise Infrastructure O&T Business Head / Enterprise O&T CFO
Coordinate and provide insightful analytics for monthly reviews with EO&T’s CFO and EI business head in partnership with the organization’s Business Finance Business leadership team
Support franchise-wide, ad-hoc analytics on themes that arise at senior management’s request and/or through proactive research of potential issues
Liaise with various global functional and business planning groups to deepen EO&T’s FP&A analysis as well as support management of various processes around actual and forward-looking financials
Partner with a global team of analysts both onshore and offshore (Mumbai, Costa Rica) to drive efficiencies and enhance analytical prowess
10 plus years of relevant finance/business/accounting experience in financial services
B.S. in Economics, Finance, Accounting or related discipline. MBA preferred
Superb presentation skills; the ability to translate complex financial schedules into meaningful presentations is critical; demonstrated analytical skills including the ability to synthesize quantitative and qualitative data to draw conclusions and drive decision making
Strong interpersonal skills. Must have a balance of assertiveness and discretion to be a credible and sought after resource
Significant experience in leading financial planning and analysis efforts
Must have the confidence to stand up to pressure and the credibility to influence others
Demonstrated skills and ability to direct staff in managing multiple projects and deadlines
Flexibility to be effective and persuasive with all levels of management
Level-headed in a crisis
Strong ability to build key relationships with senior finance and other business executives
Must be able to present technical matters in a way that is meaningful to the audience
Highly motivated, participative team player with a significant change agent, leadership mentality
Ability to influence people and empower team members to be proactive and focused on partnerships and results
Proven track record of progressive career performance

Operations & Technology Resume Examples & Samples

Ensure there is proper management strategy for financial control, tracking and reporting of separation, migration and post-TSA spend
Become the financial gate keeper, ensuring all expenditures during this project is reviewed and approved, in order to confirm that only the approved spend is booked into the divestiture project
Provide short and long term forecast or variance analysis on a regular basis, in order to track the actual spend vs projected spend, and be able to utilize any reserve funds efficiently, when necessary
Be able to interact and work closely with departments involved in TSA, migration and separation work for the divestiture project on a regional and global basis
Gain an understanding of the monetary and time investment needed for separation and migration work, and be able to estimate them appropriately
Work with SMEs to establish the correct financial solution for various work-related spend
Be able to handle any issues or queries that may arise in a timely manner
Strong project accounting and/or financial tracking experience/understanding
Understanding of accounting standards and the ability to apply these concepts on a daily basis
Ability to maintain good working relationships with teams situated globally
Familiarity with working with technology and in projects
Strong presentation skills and knowledge in Excel and MS software preferred
Be able to learn and adapt to any changes in priorities

Operations & Technology Summer Internship Programme Resume Examples & Samples

Have completed third year of your studies
Be committed, creative, ambitious
Clear professional interests - relevant degree or good grasp of technology
Be willing to learn and develop
Any extra curriculum activities is a bonus

CPB Asia Region Operations & Technology Head Resume Examples & Samples

10+ years of relevant management experience in financial/banking industry
Experience in the Global Wealth Management industry is a plus
Be a senior manager with significant experience in managing and understanding organization at a country or regional level
Superior people leadership/management skills
Lead a team of over 200 staff and contractors
Ability to learn quickly and work under pressure and able to manage effectively in a matrix environment
Excellent communicator (written and oral) in English
Proven leader by clients and staff with the ability to define strategy and provide inspiration
Excellent prioritization, organization, coordination and time management skills
Customer oriented
Able to deal with internal clients in a positive manner and help deliver solutions that benefit the business
Ability to explore alternatives and positions to reach outcomes that are supported and accepted by various parties
Proactive and dynamic with strategic mindset
Able to identify and resolve issues quickly and effectively
Ability to work effectively in situations requiring analytical, interpretive and problem solving skills
Analytical skill and experience in process improvement
Good knowledge of process, productivity and must be knowledgeable in system
In-depth knowledge of private bank, consumer and corporate banking products, specifically relating to Operations and Technology
Knowledge in legal and regulatory requirements
Experience in control, quality management and re-engineering
Team player and results oriented

CPB Asia Region Operations & Technology Head Resume Examples & Samples

Financial and Expense oversight – Deliver on financial plans and initiatives to meet expense targets for the Asia O&T region
Development of regional strategy for PB O&T, providing inputs on Asia specific requirements and priorities
Effectively lead large/complex organization to deliver people strategy initiatives –including talent selection and development, VOE activities, communications, performance management
Create/implement/monitor effective and appropriate governance structures, controls, risk management, regulatory interactions and resource and location strategies
Ensure Operations resources are aligned to support global/regional business strategy and client delivery
Engage in strategic client relationships to deliver operational support to PB business partners and external clients
Demonstrated strength in leading and integrating large operations and technology groups
Superior communications
Experience in financial planning, budgeting and forecasting – and managing budgets
Process and reengineering experience
Knowledge of Private Banking products
Complex problem analysis and solutions expertise
Demonstrated experience in leading large/complex organizations
Talent assessment, development, deployment
Strong organization and decision making skills
Able to resolve complex issues and maintain strong business relationships
Graduate Degree in Business, Information Systems, Operations Management, Finance, Accounting or related discipline
10+ years of experience in Financial Services at a senior management level

Client Money & Assets Operations & Technology Senior Analyst Resume Examples & Samples

Ongoing development of the CASS testing framework, with a particular focus on client money related activities
Mapping of procedures / processes to external regulations and internal policy
Detailed reviews and reconciliation of business critical controls and procedures from various business streams with a CASS impact, highlighting refinement opportunities and developing remedial plans in collaboration with partners
Extensive liaison with internal customers, fostering partnerships with key contacts
Partnering with CASS Oversight Office on QA programme
Accurate and detailed documentation of the Quality Assurance process and related observations
Identification of enhancements to CASS processes, working with the Business and respective stakeholders by following the Change Management protocol
Review of regulatory changes and related CASS testing framework update requirements
Facilitate Sub-Committee meetings
Team player who works well with colleagues of all levels
Strong business / industry knowledge
Ability to face off against senior management
Understanding of impact of external factors (ie regulation changes) on departmental responsibilities
Understanding of front to back flows (business and technical)
Masters degree relevant to the role or equivalent
Self-starter, able to work on own initiative
Leadership qualities
Results focused
Tenacity
Able to see the bigger picture and understand impact
Willingness to question / challenge existing processes
Proficient in metrics / KRI assessment and reporting

Operations & Technology & CSC Head Function Description Resume Examples & Samples

Outstanding relationship skills - ability to partner and work collaboratively with all groups, developing productive and trusted relationships, and advisory with business leaders and colleagues at both country and regionally level
Strategic thinking ability and track record of strong execution
Able to influence at all levels without formal reporting lines / Able to manage effectively in matrix organizations

Operations Technology Developer Resume Examples & Samples

Design, create and implement tools to enable high-volume efficient manufacturing
Envelop requirements from quality, process, equipment, and industrial engineering groups
Assist in requirements definition for UI and ease of use for many customers
Provide support for tools once live in production
Experience with time/motion study analysis
Experience with continuous improvement/6 Sigma techniques/Lean Manufacturing/Change management
Understanding/awareness of manufacturing systems and methods
Data reporting/analysis experience

Operations & Technology Specialist Resume Examples & Samples

Oversees assigned aspects of data management for prospective students through enrollment
Helps maintain all hardcopy, electronic, and mail house communications including automation programming and reports
Serves as expert in admissions operations with particular emphasis on Ellucian Colleague, CollegeNET Admit, and DocuWare
Helps oversee technology implementations, maintenance, and enhancement in the admissions office
Manage and maintain data systems (Ellucian Colleague, CollegeNET Admit, and DocuWare) for prospective to enrolled students
Assists director in reviewing admissions office process and identifies areas for enhancement. Supports and projects related to the ongoing development and enhancement of the student information system, collaborating with IT staff to ensure the improvement of business processes and integrity of the student data system. Helps maintain and recommends ongoing improvements to Admissions ongoing technology
Participates in risk assessment activities to assess uncertainties and to anticipate barriers or gaps that may impact the success of data systems/management projects for the department’s data management systems. Identifies release risks and issues and works to resolve them and performs configurations and deployments of new software releases and updates to pre-production environments. Performs quality audits on departmental information technology functions to ensure quality standards are being met
Provide guidance to admissions department end users on Ellucian Colleague, DocuWare and CollegeNET Admit application uses and operating parameters, including assistance in accurately updating, validating and maintaining system data. Coordinates with vendors and IT staff to resolve operations issues. Analyzes the needs of Admissions personnel and prospective students and develops, maintains, standardizes, or revises technical documents, user guides, release notes, help systems, document libraries, and documentation portals
Provide admissions staff with reports and queries that are specifically related to Admissions area on an as needed basis. Write, modify and generate ad hoc queries and reports within the Business Objects and ASR reporting tools. Assist with the identification and definition of new reporting requirements. Designs queries, and provide business process recommendations to facilitate more accurate data extraction for Business Objects and ASR reporting tools
Assists Information Technology staff involved in designing and maintaining data or database systems related to Admissions. Communicates and coordinates with members of Elucian functional leadership team, outside vendors, and IT staff to insure appropriate integration of processes and modules across Campus Solutions
Acts as a liaison with the Technology offices on campus and assists in the implementation, administration, and maintenance of Admission’s system security standards, policies, and procedures. Instructs Admissions users on information security threats and security procedures and the proper usage of information technology resources. Assists with IT department security assessments and audit reviews and in the implementation and enforcement of security assessment and audit procedures as required by department and in conjunction with IT department
Uploads application information, test score and other admission data into the student information system. Ensures data is processed correctly. Identifies issues with the data import process and then works IT staff and vendors to resolve issues
1-3 years of progressive, hands-on admissions and higher education experience preferred
Prior experience with Ellucian Colleague, CollegeNET Admit and DocuWare document imaging a plus
Must have strong communication, organizational skills and attention to detail
Ability to analyze admissions processes and data to enhance enrollment
Ability to work independently and as part of a team with other offices
Willingness to work evenings and weekends as needed
Proficient in the use of computer programs (Microsoft Office) and student information systems (Ellucian Colleague)
Must have the ability to communicate effectively with a diverse population of students and staff, as well as demonstrate inter-cultural competence with an understanding of the dynamics of diversity in higher education

Operations & Technology Leader Resume Examples & Samples

Bachelor’s degree from an accredited university or college
Minimum of 8 years of operational experience
Experience working in services, engineering or supply chain
Rail industry experience with class 1 customers
Understands the contract margin review process and long term revenue recognition accounting
Close working relationship with global technology & global supply chain
Ability to communicate to all levels of the organization as well to customers
Ability to influence within GE

Operations Technology Development Leader Resume Examples & Samples

New and emerging mfg technology development
Leading operational project activities for key manufacturing technologies related to early stage emerging products developed through our front end process
Increase our global operations innovation to meet future needs through improving our open innovation capabilities
Technology Development Process
Automation strategy
Leadership of the technology and platform stream virtual teams
Technology Enabled Quality
New Manufacturing Technologies
Investigate & suggest a pipeline of advanced manufacturing technologies to be implemented in our manufacturing plants to dramatically improve product manufacturing in the areas of Quality, Service, Growth & Cost for new and existing products
Identify manufacturing technologies, which will enable new and disruptive product designs by reducing process capability constraints
Work with all value streams and plants WW to analyze investment requirements, development timing, market potential, and return on investment for all OTD projects
Develop WW Standards for key manufacturing technologies
Manage operations activities for the deployment of front end new products and innovative technologies from R&D
Represent operations on R&D front end research councils
Operations Research & Development
Establish and manage a research platform that will enable transformational changes in process capability
Directs the development framework programs to improve the research capabilities within Europe, USA & ASPAC
Maximize our external funding opportunities WW to reduce risk of our FE development activities
Co-ordinate and manage IP related topics for the operations technology development centers WW
Lead the development and management of our scientific process understanding approach to next generation processes
Develop and foster relationships with Best in Class Academic Institutions WW
Technology development
Direct the deployment of appropriate technology/platform virtual teams to deliver transformation change globally. (Machining, packaging, automation, nails, plates, screws, inspection)
Own and manage the WW Heat Map process for transformational process development
Transform technology execution through appropriate risk reduction policies, procedures and research approaches
Plan and direct the operations open innovation process which leads to breakthrough innovation. This will involve collaboration with R&D, WW engineering COE’S and J&J innovation centers
Ensure Lean principles are embedded into the product and process development activities in OTD
Plan and direct the global automation strategy
Develop and deploy transformational automation in line with our lean mfg strategy
Develop, implement and maintain a modular automation strategy to deliver agile, cost effective process. This include automation standardization and vendor consolidation
Shape future mfg strategies for the orthopedic industry in line with industry 4.0 and the internet of things to produce intelligent machines
Own and direct the WW automation technology roadmap
Partner with the J&J automation COE to leverage capabilities and deliver value
Improve process capability and control thought deliver of inspection and monitor technology
Direct and lead the vision technology development and roadmap for the cluster
Reduce the cost of quality by delivering new and exciting new technologies to support operations
Develop and implement predictive control capabilities
Connect
Instill and maintain a sense of urgency and customer focus within the OTD team
Prioritize projects/tasks in line with Customer service requirements & strategic Engineering objectives
Develop collaborative networks with J&J Corporate Franchises to exploit
Shape
Responsible for the management and justification of capital investment requirements in line with business growth
Successfully integrate new OTD products and process into existing manufacturing operations ensuring good performance metrics and capacity planning
Build and develop a high performing diverse OTD team through the selection, recruitment and development of exceptional engineering talent, and the development of core technical skills and knowledge to support future growth
Responsible for all technical talent development within the OTD team globally (directly or indirectly reporting). Develop compelling career development plans for each team member
Demonstrate strong leadership and a clear identifiable work ethos within the OTD team
Ensure ER issues are managed in a fair and reasonable manner in line with company policies, Credo values and Standards of leadership, keeping members of the Management Lead Team informed of issues and concerns in a timely manner
Develop both team and individual goals and objectives and measure actual performance against them, to ensure delivery of exceptional performance to internal and external customers. Support the completion of performance appraisals and mid-year reviews in a timely manner
Deliver
Promote a quality-focused culture within the OTD team, ensuring adherence to cGMP’s and Quality Systems as defined in the Quality Manual
Champion HSEE within the OTD team and the Implementation of safety/environmental requirements on purchase of all new equipment
Identify capital spend and budget requirements for OTD Projects
Ensure that OTD projects are run cost efficiently and deliver manufacturability and reliable products
Provide timely and accurate central reporting on OTD project activities to the project sponsors and senior management
Flexible work ethic
Strong influencing skills - Excellent communication skills (written and oral)
Decision Making – Required to make decisions on technical and management issues
Degree of responsibility – Must be capable of managing and developing the team
Extent of Confidentiality - Discretion is essential in view of contact with outside parties, product development strategies & regulatory
Track record in automation, technology & business development in a technical environment
Have held Senior Technical/Management Role in Med device or High Tech Industry
Experience implementing collaborations between Academic R&D groups and Industry
Significant experience in a Global Matrixed Management Role within Life Sciences
Speaks Chinese, French, Italian, Spanish or GermanEngineering (Generalist)

Vietnam Operations & Technology Head Resume Examples & Samples

Running a best practice O&T function
Ensuring that there is a strong focus on and delivery of high quality customer service reflected in a high degree of Customer Satisfaction
Ensuring high motivation levels - influencing subordinates and their teams to perform at the highest levels of productivity
Demonstrating through Voice of the Employee results a high level of work group morale and team spirit while creating a diverse work environment within which individuals can excel
Ensuring O&T resources are appropriately aligned with the requirements of the business
Providing strategic direction to Unit Heads to ensure they seek out improvements in quality, process efficiencies and product enhancements
Delivers on financial goals, both expenses and FTE
Responsibility for ensuring a robust control and compliance platform is in place throughout the O&T organization that can adapt rapidly to changes in the regulatory and compliance environment. Maintains satisfactory Audit ratings in all auditable entities. Focus on minimizing operating losses
Actively engage with and prioritizes technology support for Vietnam
As a member of the Vietnam Senior Management Team, participates in and drives cross country initiatives. Participates in strategic planning at the country level
Represents O&T at the Country Coordinating Committee and other key country governance committees
Manage the development and expansion of GCB Operations & Technology in partnership with the Country Coordinating Committee
COMPLIANCE RESPONSIBILITIES
Be an experienced manager with at least 10 years’ banking operations experience
Broad knowledge of banking operations, across both ICG and GCB operations, and ideally in

Client Money & Assets Operations & Technology Senior Analyst Resume Examples & Samples

Min. 3 – 4 years of experience within financial/ banking operations
Ability to build and maintain effective networks and relationships
Previous experience/ knowledge about various investment products
Strong influencing and negotiation skills
Strong analytical skills with the confidence to raise issues
Good communication skills with the ability to be assertive in terms of regulations and procedures
English – very good written and spoken

Operations Technology Resume Examples & Samples

Lead a business facing development team to deliver new solutions to the Oil Front
Lead developers, business analysts and testers as part of the wider team within Oil Europe and Finance Information Technology and Services to define and document requirements, lead Scrums and implement them in production
Contribute to analysis, design and development of systems, business processes, data and interfaces
Build and revise project plans for software development, as appropriate, to meet changing needs and requirements
Work closely with partners, including senior leaders in IT&S and commercial teams, to agree project objectives and ensure effective and efficient implementation of project
Agree and meet financial objectives by forecasting requirements, preparing annual budget, scheduling expenditures, analysing variances, and initiating corrective actions
Submit project status reports, plan software releases, and anticipate and react to change
Experience of Agile SDLCs, particularly Scrum and Kanban
Experience working in a team and positive collaboration to achieve a shared goal
Experience leading a technology team in a high pressure, dynamic industry or business area
Development skills in one or more of C++, Java, .NET or mobility technologies
Knowledge of commodity or financial trading
Experience of front or middle office technology team
Deep understanding of programming paradigms such as distributed architectures and multi-threaded programme design
Experience of Cloud hosted applications and Platform as a Service (eg Redhat Openshift)
Experience in working with geographically disperse teams (ie non co-located teams)
Strong numerical skills ideally with a numerate degree
Familiarity with Excel including macros

Operations Technology Development Leader Resume Examples & Samples

New Technologies
Leads a team to identify, investigate and develop a portfolio of technologies to be deployed in our manufacturing plants to improve Quality and Value across DePuy Synthes
Develop and implement the technology roadmap for key technology areas in-line with the GO strategic imperatives / objectives
Define Advanced Engineering Strategies for Interfaces with Quality, Operations and Engineering teams across Depuy Synthes to identify needs, opportunities and capabilities and to ensure the successful deployment of technologies within the sites
Work with all value stream and plants WW to analyze rationale, investment requirements, development timing, market potential, and return on investment for all new technologies
Oversee the specification and purchase of capital equipment during development ensuring balance between optimizing technological capabilities and return on investment
Ensure Lean principles are embedded into all technology development activities
Interface and manage relationships with critical business stakeholders to ensure the successful adoption of all technologies across the Business (Regulatory, Design, Operations, Quality, Engineering)
Demonstrates thorough knowledge of manufacturing impact on product performance as perceived by the customer
Manage technology development collaboration efforts with area SME’s, strategic partners and academic and research institutes
Awareness of Regulatory aspects in relation to the current and future technology trends
Manage process development activities for the development of innovative processes that facilitate quality improvements and cost reduction across in the manufacturing environment
Identify and manage relationships with third party vendors that provide critical process and product development support
Identify and establish a research capability platform that will enable transformational changes in process capability at DePuy Synthes with particular focus on Packaging, Machining, Inspection, Process analytical technology (PAT), Automation and Integration
Support and drive the implementation of Lean Equipment Design Methodologies
Develop “Best in Class” implementation processes for Technology Teams
Business Results
Provides guidance to product and technology development teams
Identify capital spend and budget requirements for Technology Projects
Ensure that all projects are run cost efficiently and deliver reliable, robust and capable processes
Provide timely and accurate central reporting on project activities to the project sponsors, stakeholders and senior management
Organizational & Talent Development
Operational management of the Innovations Centre in Cork
Alignment of the Cork Innovation Strategy with the DACH and US Innovation Centres
Is an influential team member, fully motivated to achieve and demonstrate best practices in line with the department and Site/Corporate objectives
Implement Program and Project Management Best Practices within the OTD Function
Demonstrate strong leadership and a clear identifiable work ethos within the OTD Function
Develop and maintain an environment of continuous improvement and process excellence
Successfully integrate new technologies and processes into existing manufacturing operations ensuring good performance metrics and capacity planning
Manage the integration of Operational and R&D groups for the execution of complex technical projects
Customer & Marketplace focus
Instill and maintain a sense of urgency and customer focus within the Technology team
Act as voice of the customer
Collaboration & Teaming
Work with engineering managers WW to ensure consistency within the engineering function at a plant wide level
Lead or actively participate in relevant cross-functional virtual teams to ensure projects are completed in a timely and efficient manner
Develop collaborative networks with J&J and MD Corporate Franchises
Previous project management & people management expertise on developing and implementing new technologies
Proven Track Record in an Engineering Role within a Life Sciences Organisation
Proven Track Record in High Tech Operational Role
Demonstrated experience in the development of new technologies
Proven Track Record in the development and implementation of complex new technologies
Proven Track record collaborating with R&D and Operational functions to enable the delivery of complex Medical device Products and processes
Proven Track Record in the delivery of cross functional projects
Experience in multiple verticals across Life Sciences (Pharma, Med Tech, Bio)

Director, Bank Operations Technology Resume Examples & Samples

Business Development and Support Develop relationships with Deposit and Lending teams to gain an understanding of the current performance of technologies within these groups, future trends and issues, make recommendations on strategies the organization, and may introduce and implement these as agreed. Identify training and development needs of all business sectors and in conjunction with the BTP, develop and implement these training programs, evaluating the effectiveness of each program. Answer business enquiries, follow up provision of information requests, complaints or identified problems promptly and accurately. Maintain ongoing communications with business units
Review change request or project request, conduct data gathering interviews and translate business needs into application and software requirements, delivering a detailed Business Requirement or Functional Specification. These requirements address complex and varied business needs ranging from new product development, to changes within existing system processes
Develop expertise through meeting with internal SME’s on various system functionality to assist business users in development of requirements for enhancements and defect resolution
Provide relevant technical information associated with the Wires, ACH and other Deposit Services systems to end users and help resolve problems regarding the assigned systems
Perform duties & responsibilities specific to department functions & activities
Performs other duties & responsibilities as required or assigned by supervisor
Bachelor’s Degree or equivalent experience; MBA Preferred
10+ years of experience in Information Technology
5+ years of experience managing and overseeing corporate projects
5+ years of experience in a IT business partner role
3+ years of Business Systems Analyst experience within Financial Services
3+ years supporting the technology of Bank Operations departments, including Lending and Deposits
3+ years’ experience supporting a Wire or Payments Systems Superior customer service orientation, advanced analytical and proficient product knowledge
Strong technical skills and demonstrated ability to quickly learn and adapt to and use new technologies
Demonstrated analytical and problem solving skills; including experience analyzing business problems, identifying solutions and driving the team to the solution
Excellent Verbal and Written Communication skills; including meeting facilitation and experience communicating and presenting solutions for business problems to business stakeholders; including clear/concise documentation and verbal explanations of complex business operations to developers (Able to communicate technical concepts to both technical and nontechnical personnel)
Excellent influence and negotiation skills
Outstanding organization and prioritization skills
Experience with multitasking and to function efficiently in a high volume, high risk and fast paced deadline oriented environment
Self-Starter requiring minimal oversight to achieve defined goals
Proactive individual able to operate efficiently in a fast paced environment
Furthers the First Republic Bank culture and values
Able to deal with ambiguous situations
Provides Extraordinary Service
Furthers the First Republic Values and Culture

Loyalty Operations &technology Tech Lead-asia Pacific Resume Examples & Samples

As a Regional Operations &Technology Senior Leader and Asia Pacific Loyalty Senior Leader you will understand the key interdependencies between both businesses and build alignment
Support the AP Loyalty business (Acquired Pinpoint Platform)
You will lead the commercial technical integration of legacy Pinpoint to Mastercard standards, including the re-architect of the 5 legacy Pinpoint Platforms to a serviced based platform solution
Integrate the new services to the Loyalty Global Platform
Work with global colleagues and divisional Leads to execute the Loyalty Solutions strategy
Lead, motivate and develop the AP team to deliver exceptional performance by driving proven change strategies
Contribute at a leadership level by being a change ambassador for the ongoing cultural integration efforts of Pinpoint to Mastercard

Director of Enrollment Operations & Technology Resume Examples & Samples

The Director provides leadership, vision, and guidance in managing the operational functions of the offices of enrollment services
Oversees and monitors all workflows processes in in the CRM and data processing systems
Performs analyses, identifies problems and solutions, makes recommendations and evaluates results for admissions
Supervises staff and manages the effectiveness and efficiency of prospect and application processing, standard and ad hoc reporting, communication flow planning and fulfillment, coordinates continuous training for staff to enhance knowledge of software applications and emerging technology
The Director coordinates data analysis and statistical evaluation; identifies and defines web-based applications to support enrollment functions; coordinates system audits to ensure data integrity and accuracy; collaborates in common data definitions regarding the interface of university-wide data files and operations
The Director will serve as the initial point of contact for all internal data requests requiring first level support and response to those standard queries performed on a regular basis and distributed to support the internal administrative and academic mission of the institution
The Director will have a broad knowledge of all OES operations and support services including but limited to: Admission & Financial Aid procedures and processes, registration, scheduling, classroom management/space allocation, cross enrollment, transcript production, enrollment verification, national student clearinghouse reporting, and document imaging
This position will assist the other directors in enforcing academic regulations and policies, state and federal regulations, and the maintenance of all student record production
Perform other duties as needed/assigned

Operations Technology Workstream Manager Resume Examples & Samples

Lead a team of technologists to Plan, design, develop, and implement business systems, applications, software subsystems, and related system products/tools in support of core business and organizational functions. Focuses on highly complex systems, applications, etc. Provides consulting advice on highly technical systems issues. Oversees the design, development, testing, debugging, and implementation of operation systems components
Determines systems software design requirements for the most complex, highly integrated platforms within SunTrust. Ensures that system improvements are successfully implemented and monitored to increase efficiency. Uses sophisticated analytical thought to exercise judgment and identify innovative solutions. Mentors less experienced teammates to build technical expertise
Organize, plan, and manage projects. Partner with others within IT and the business on the execution of delivery projects from conception through implementation. Ensure that projects are delivered according to EIS policies and procedures. Work closely with senior leaders within IT and in the assigned line of business. Aligns appropriate support teams to ensure EIS performance by demanding a strict performance-based measurement process for teammates
Monitor progress of the team relative to established objectives and priorities. Manage performance and provides coaching as needed. Makes judgments about priorities and the team's approach to work based on an understanding of how the team contributes to the achievement of broader objectives
Working with cross functional teams, create and monitor plans to meet service and/or operational challenges. Identify and resolve technical, operational, risk management, and organizational challenges
Assist business leaders in understanding IT processes and restrictions. Understands and translates business needs into project and team objectives
WSM will have full management responsibilities for teammates: hiring, disciplinary, coaching, terminating, performance reviews

Head of Private Bank & Swiss Operations & Technology Resume Examples & Samples

Local business heads, cluster and regional partners and functional heads
Teams in EMEA CSCs& main vendors- for outsourced services
Lead a 100 person (and growing) regional O&T team along with FPC to support the needs of the Private Bank
Key liaison with EMEA business heads
Ensure the EMEA and Swiss business needs and priorities are articulated to the global product teams to ensure delivery of their key priorities
Ensure the Poland Operations site is up and running effectively
Manage the Swiss privacy rules and EMEA Regional Regulations given the Private Bank operates from multiple jurisdictions in EMEA
Ensure local execution occurs successfully including any outsourcing is supervised and managed
Manage all relevant outsourcings and align tax, CitiTrust, GFTS and EO&T operations in Switzerland and regionally where relevant
Represent O&T in all Swiss and regional governance committees, working closely with business partners and ensuring that country O&T operate within the legal and regulatory requirements including internal policies and procedures
Management of all O&T functions/in-country coordination of Ops, One Tech and Shared Services. Responsibilities include all management aspects including people management, financials (expense budget), service levels, productivity levels, controls
Be a member of the CPB EMEA Leadership Team
Drive client service excellence across end-to-end processes and platforms
Represent O&T in all CPB EMEA, Swiss and regional governance
Close working relationship with all business and product partners locally/at cluster and regional level/ to provide direction from O&T perspective, to ensure adequate operational support across the franchise, in line with business strategy & objectives and with EMEA O&T goals. Connect with local market partners &institutions as applicable for O&T interests
Focus on talent development and retention, on succession, engagement, diversity, proper capacity in line with business needs; create a working environment of meritocrac
Private Bank Operations and/or Technology
Familiarity with the EMEA and Swiss regulatory environments
Worked as part of a global team
Strategic vision and execution including digital transformation knowledge
Outsourcing, especially in the Swiss environment
Proven ability to manage change, influence people through maturity of approach, effective expression of knowledge and understanding
Familiarity with the EMEA (e.g., UK FCA) and Swiss Regulatory
Experience of effectively managing risks and controls
The successful candidate must have 15+ years of operations or technical experience
Excellent written, verbal communication, and business partnership skills
Experience building a team, evaluating, developing, attracting and retaining talent
Ability to partner effectively with the business and global peers
Swiss operating expertise is a significant advantage
German, French or Italian language fluency is a significant advantage
Strong risk and controls background
Experience in managing implementations in a constantly changing environment with multiple partners
Experience with markets products a plus
Excellence in engineering skills or operations metrics management
Experience with Capital Markets and Investment Management products a plus Data center management a plus

Operations Technology Analyst Resume Examples & Samples

Expert knowledge in electric utility applications (GE/Alstom e-terra suite)
Experience in electric utilities, Energy Management Systems (EMS), distribution automation, engineering, application and mobility systems security
Proficient knowledge in CGI Outage Management System
Proficient knowledge in OSIsoft PI Historian
Proficient knowledge in Operating Systems (Windows, Unix, etc.)
Knowledge in Application development (C/C++, SQL, Visual Basic, Microsoft.net, etc.)
Understanding of information technology (IT) infrastructure, networking and security concepts
Master’s degree in engineering, information technology or related field
Understanding of risks and threats to energy sector networks
Experience in documenting procedures, developing standards and adhering to guidelines

Operations Technology Specialist Resume Examples & Samples

Management of internal software and tools that support multiple roles within the organization
Analyze and propose improvements to internal processes using metrics and feedback
Management of the delivery and use of Operations products within PromisePoint
Training clients how to use Operations tools as needed
Maintain client relationships
Accurately represent and communicate personal work status
Communicate daily with the Operations teams to clearly understand schedules, budget, status, and requirements
Bachelors degree in Instructional Design, Instructional Technology, Communications, or Healthcare Administration or equivalent experience preferred
Experience in healthcare operations or administration preferred
2+ years experience with Rapid E-Learning Development tools preferred
2+ years experience with Microsoft Office tools
Education with emphasis on building technical skills related to e-learning development and project tracking software
Ability to produce deliverables that are free of errors
Ability to prioritize and/or deal with multiple issues and/or projects
Ability to meet deadlines and practice effective time-management skills
Ability to quickly learn new software applications
Demonstrated ability to quickly solve problems

Head of Securities Operations Technology Americas Resume Examples & Samples

Lead the securities operations IT team delivering for the US business, furthering and developing an organisation that manages a complex estate of applications
Engage with senior leaders, in Americas Group Operations and throughout the firm, from vision-to-successful delivery
Understand their needs and priorities and leverage soft skills to navigate across organizational unit boundaries towards successful delivery
Drive oversight of programme planning, technical leadership and day to day software development processes
Maintain an effective risk culture
Work with CTOs to formulate a multi-year strategy including a technology roadmap and an efficient sustainable work force strategy

Operations Technology Demand Manager Resume Examples & Samples

Capture all cross-impacts from multiple programs and coordinate resource capacity allocation across all technology teams
Assist stakeholders with prioritizing work on the basis of capacity, program readiness, resource conflicts and execution risks
Evaluate current processes and delivery methods and make recommendations to the IT Leadership Team on ways to improve and streamline our underlying operational process. Rethink process to dramatically improve efficiency and effectiveness, allowing team to deliver on increasing program demand while reducing processing time
Strategic planning for aligning resources to dynamic demand
Negotiate solutions that resolve capacity deficits & constraints in order to balance and optimize resource utilization
Partner with co-supplier technology teams to optimize solutions for the Operations and Risk businesses
Exceptional collaboration and leadership skills
Thought leader with practical decision making ability that will deliver precise, accurate and detailed information while operating within organizational guidelines
Demonstrated success in delivering comprehensive business strategies within a client focused, change and delivery oriented environment
Creative partner to business leaders with a customer driven pragmatic action-oriented style
An assertive executor with high level of personal presence and credibility
Outstanding interpersonal, influence and communication skills that foster good relationships, promote collaboration, and inspire others
Ability to see problems as opportunities and to manage well under pressure; deals well with ambiguity, with a bias toward simplicity and action
Confident and willing to question conventional wisdom
Strong data and analytical skills, with comfort in drawing sound, analytically-based conclusions, even when faced with imperfect information and uncertainly
Strong blend of technical capability, program management, change agent and business savvy
Highly consultative and collaborative. Demonstrated ability to marshal resources across various lines of business to deliver against goals

Institutional Clients Group Operations & Technology Resume Examples & Samples

Co-lead the financial close activities for ICG O & T
Oversight of the ICG O & T Integrated Close Team (ICT) as well as the ICG O & T Charge-out team in Mumbai
Automating processes and re-engineering with the goal of increased Efficiency, Control and Transparency
Managing systems and process implementations / transitions
Assist in the O&T Chargeback, Recovery and Cost of Funds processes
Development of key metrics and presentations to Senior Management
10+ Years of Accounting and Finance experience with solid understanding of financial accounting processes
Strong technical accounting skills with ability to review complex transactions and understand accounting requirements
Excellent analytical skills; ability to analyze processes and controls, ability to communicate clearly and articulately
Proficient in working with teams within Finance and the businesses supported implementing and driving change / processes
Comfortable leading conference calls with as few as 5 and as many as 40 attendees
Strong relationship, team and partnership building skills
Ability to drive results, take ownership of projects and be personally accountable for outcomes
Demonstrated experience managing multiple projects, prioritizing, and delivering results
Proficient in M.S. Excel, PowerPoint, and Word
CPA or MBA preferred

Operations & Technology Risk Analyst Resume Examples & Samples

Meets the informational and reporting needs of Operations & Technology Risk Management in a timely manner. Manages the on-going collection of key risk data from a variety of sources and helps in the production of key risk reports for analysis and reporting using established risk categories. Maintains the department’s Risk Management documentation and Share Point site
Assists in the coordination of risk and control self assessments across various departments within Operations and Technology. Tracks and manages the gaps / issues identified as an outcome of the assessments to ensure appropriate resolution
Actively participate in the discussion within Operations and Technology of impacts known and unknown to internal risk categories, current and emerging risk issues, and sharing of effective methodologies for managing risk
Implement processes in conjunction with the Business Line Risk Manager to ensure that root causes of risks are identified for Operations and Technology and appropriate action plans to address issues are developed and implemented
Facilitate risk reviews and analysis for ‘Self Identified’ risk issues within the Operations and Technology department. Properly researches, identifies, and communicates issues to the appropriate responsible party. Provides gap analysis against best practices and standards
Prepare, track, report and performs follow-up on all corporate compliance internal audit and 3rd party findings reports. Timely follow-up and tickler reminders are required, performed monthly and two-weeks prior to due date
Participates Operations and Technology for Exams and Audits in accordance with the “Regulatory Examination Facilitation” procedures maintained by compliance and ensures that all exam and audit needs are met
Participates in coordination of Operations and Technology Exams and Audits in accordance with the “Regulatory Examination Facilitation” procedures maintained by compliance and ensures that all exam and audit needs are met
Performs special projects and reporting as assigned
Assist in facilitating regulatory compliance practices to ensure they comply with standards established by the Corporate Compliance Department