Operations Technology Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the operations technology job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

  • Craft your perfect resume by picking job responsibilities written by professional recruiters

  • Pick from the thousands of curated job responsibilities used by the leading companies

  • Tailor your resume by selecting wording that best fits for each job you apply

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GH
G Hermann
General
Hermann
4239 Mable Terrace
Dallas
TX
4239 Mable Terrace
Dallas
TX
Experience Experience
01/2016 – present
Houston, TX
Operations Technology Development Leader
Houston, TX
Operations Technology Development Leader
01/2016 – present
Houston, TX
Operations Technology Development Leader
01/2016 – present
  • Leading operational project activities for key manufacturing technologies related to early stage emerging products developed through our front end process
  • 2. Own and manage the WW Heat Map process for transformational process development
  • 4. Successfully integrate new technologies and processes into existing manufacturing operations ensuring good performance metrics and capacity planning
  • 1. Performs pioneering engineering work as part of major programs
  • Process Development
  • 1. Work with engineering managers WW to ensure consistency within the engineering function at a plant wide level
  • Operations Development
03/2009 – 11/2015
Detroit, MI
Client Money & Assets Operations & Technology Senior Analyst
Detroit, MI
Client Money & Assets Operations & Technology Senior Analyst
03/2009 – 11/2015
Detroit, MI
Client Money & Assets Operations & Technology Senior Analyst
03/2009 – 11/2015
  • Ongoing development of the CASS testing framework, with a particular focus on client money related activities
  • Mapping of procedures / processes to external regulations and internal policy
  • Detailed reviews and reconciliation of business critical controls and procedures from various business streams with a CASS impact, highlighting refinement opportunities and developing remedial plans in collaboration with partners
  • Extensive liaison with internal customers, fostering partnerships with key contacts
  • Partnering with CASS Oversight Office on QA programme
  • Accurate and detailed documentation of the Quality Assurance process and related observations
  • Identification of enhancements to CASS processes, working with the Business and respective stakeholders by following the Change Management protocol
09/2006 – 01/2009
Houston, TX
Operations Technology Specialist
Houston, TX
Operations Technology Specialist
09/2006 – 01/2009
Houston, TX
Operations Technology Specialist
09/2006 – 01/2009
  • Organize and manage LERT’s tooling permissions framework
  • Work with internal partners to ensure adequate tool coverage prior to upcoming product releases
  • Analyze and propose improvements to internal processes using metrics and feedback
  • Use your knowledge of Facebook’s systems and tools to develop and deliver tool-training presentations
  • Accurately represent and communicate personal work status
  • Management of the delivery and use of Operations products within PromisePoint
  • Manage internal tool matrices
Education Education
Bachelor’s Degree in Instructional Design
Bachelor’s Degree in Instructional Design
Liberty University
Bachelor’s Degree in Instructional Design
Skills Skills
  • 2. Promote a quality-focused culture within the OTD team, ensuring adherence to cGMP’s and Quality Systems as defined in the Quality Manual
  • 5. Ensure that OTD projects are run cost efficiently and deliver manufacturability and reliable products
  • 3. Demonstrate strong leadership and a clear identifiable work ethos within the OTD team
  • Deliver
  • 5. Develop both team and individual goals and objectives and measure actual performance against them, to ensure delivery of exceptional performance to internal and external customers. Support the completion of performance appraisals and mid-year reviews in a timely manner
  • 1. Implement business plan objectives & strive to exceed business results
  • 4. Ensure ER issues are managed in a fair and reasonable manner in line with company policies, Credo values and Standards of leadership, keeping members of the Management Lead Team informed of issues and concerns in a timely manner
  • 2. Responsible for all technical talent development within the OTD team globally (directly or indirectly reporting). Develop compelling career development plans for each team member
  • 6. Provide timely and accurate central reporting on OTD project activities to the project sponsors and senior management
Create a Resume
1

Enterprise Operations & Technology P&A Lead Analyst Resume Examples & Samples

  • Budgeting, forecasting, monthly outlooks, monthly variance commentary for Corporate and for business units
  • Preparation of finance and business MOR's
  • Communications with all business units on charges, including detailed variance reporting and trending analysis
  • Utilizing all Corporate systems, including APS, Jade & Pearl
  • Work with Controllers on reconciliation and clean-up of Legal Vehicles to ensure appropriate cash recovery
  • Present monthly results to senior management and provides regular financial updates on all of EI / Risk & Control, with deeper dives and communications for AML and ESC with the Operations team and the business units
  • Construct bottoms up annual budget and monthly forecasts across the functional areas
  • Product chargeouts, global standardization of drivers and charge-out methodology, in alignment with all the regions and unit driver analysis
  • Responsible for the methodology and preparation of the twice a year CCAR scenarios for EI / Risk & Control. Prepares EBIT and Customer slides for MOR for all EI / Risk & Control units within EO&T; and other ad-hoc analysis as required by the business units, AML Ops or ESC and Finance managment
  • Four plus years proven track record of success within a global technology infrastructure organization
  • Bachelors Degree - Finance or Accounting
  • Must have strong analytical and quantitative skills
  • Experienced with financial planning and forecast systems such as Essbase highly preferred
  • Proficiency with MS Excel, MS Access and PowerPoint
  • Ability to work in a fast-paced matrixed environment while managing multiple tasks under tight deadlines
  • Strong communicator to build and develop business partnerships across many levels within the organization
  • Presentation preparation and delivery experience required
2

Operations & Technology Citi Shared Services Risk & Control Resume Examples & Samples

  • Accountable for providing direction and oversight for multi-discipline organizations in the following activities
  • Self-motivated and self-starter
  • Ability to build strong relationships and work with multiple global stakeholders
  • Ability to adapt quickly in changing environments
  • Proven management skills with the ability to lead matrix teams
  • Strong communications; ability to distill volumes of data into clear, crisp and concise summary
  • Experience leading through influencing
  • Quickly adapt to new processes and business tools
  • 15 plus years relevant experience in Senior Finance Positions
  • Undergraduate/Graduate degree in accounting, finance or related equivalents
3

Operations Technology Specialist Resume Examples & Samples

  • Acquire a deep understanding of Facebook’s internal systems and tools
  • Use your knowledge of Facebook’s systems and tools to develop and deliver tool-training presentations
  • Help devise, implement and monitor tool usage and policies across all LERT operations
  • Work with internal partners to ensure adequate tool coverage prior to upcoming product releases
  • Manage internal tool matrices
  • Organize and manage LERT’s tooling permissions framework
  • Serve as an escalation point for frontline systems difficulties
  • Work closely with frontline analyst to understand processing and operational needs
4

Latin Operations & Technology Resume Examples & Samples

  • Manage finance transformation projects, including providing and communicating detailed end-to-end project plans and ensuring project deliverables and timing are achieved
  • Develop and manage process improvements and re-engineering of inter-company activity to improve accuracy of booking transactions, transparency, and efficiency
  • Provide oversight of O&T and Global Functions financial activity in the LATAM region
  • Manage migrations of work to the FRO; these projects will require developing detailed transition plans with the sending units and agreements with the FRO on the work to be performed as well performance standards to be used
  • Manage relationships with the FRO; including ensuring performance standards are met and resolving any performance issues in partnership with the FRO teams
  • Manage migrations of functions from FP&A to the controllers organization and FRO; functions may require re-engineering before migrating
  • Manage projects for on-boarding LATAM charge outs onto APS
  • Resolve inter-company breakages by partnering with country and global teams to identify and correct root causes of the breakage
  • Re-engineer functions and work steps to eliminate work and document re-engineered processes to ensure smooth transitions to FRO/COEs
  • Bachelor’s degree, Masters preferred. 7+ years of experience
  • Minimum 7+ years of experience in a financial control/ project manangement / accounting role
  • Project management knowledge and experience
  • Citi Inter-company policy knowledge
  • Bi-lingual: English, Spanish (Portuguese a plus)
  • Office, APS, Business Objects, Smart, GDW, DSMT, FRS, AWS, Full Suite, Xborder, P2P
  • Leadership ability
  • Proven track record in building and maintaining relationships internally and externally
  • Process and project management
  • Partner management
  • Shared Services management
  • Able to multitask
  • Ability to meet deadlines/urgency awareness
5

Operations & Technology Executive Management Associate Resume Examples & Samples

  • Bachelor's or Master’s degree with 5-7 years of experience in financial industry organizations in operations, audit or project management functions
  • Experienced in leading a team
  • Certifications related to operation management would be a plus
  • Talents - can be groomed into Unit Head level in O&T
  • Strong long-term commitment to a career in Citi Indonesia O&T
  • Proficient in spoken and written English
  • Interested in banking and Citibank
  • Guaranteed: Benefit, salary, international exposure (regional training and secondment)
6

Operations & Technology Risk & Control Senior Analyst Resume Examples & Samples

  • Preparation of key Risk and Control reports
  • Preparation of monthly/quarterly CCC/BRCC data
  • Branch Oversight Controls testing
  • Testing and Process Improvement to Operations MCA for the TT Hub
  • The candidate would be in the position to develop additional teamwork and leadership skills
  • This position can also develop into other areas like Compliance and Internal Audit
  • University Degree in Management
  • At least 5 years in Banking Operations; or experience in an auditing firm (at least 2 years)
  • Good analytical skills, ability to create Monarch models
  • Creating Macros
  • Graphs for management presentations
7

Enterprise Operations & Technology P&A Senior Manager Resume Examples & Samples

  • Support the process implementation, production and analysis of financials for all actuals and planning dimensions including Earnings, Outlooks, Forecasts, Annual Plan, CCAR and the preparation of key senior financial executive presentations for CEO/CFO, Operating Committee and Board of Directors where necessary
  • Work with the business to establish and track key performance indicators; Produce global reports providing meaningful commentary to clearly summarize financial trends and for senior management decision making process
  • Articulate the story on the business’ financial performance at month and quarter-end flash to the Enterprise Infrastructure O&T Business Head / Enterprise O&T CFO
  • Coordinate and provide insightful analytics for monthly reviews with EO&T’s CFO and EI business head in partnership with the organization’s Business Finance Business leadership team
  • Support franchise-wide, ad-hoc analytics on themes that arise at senior management’s request and/or through proactive research of potential issues
  • Liaise with various global functional and business planning groups to deepen EO&T’s FP&A analysis as well as support management of various processes around actual and forward-looking financials
  • Partner with a global team of analysts both onshore and offshore (Mumbai, Costa Rica) to drive efficiencies and enhance analytical prowess
  • 10 plus years of relevant finance/business/accounting experience in financial services
  • B.S. in Economics, Finance, Accounting or related discipline. MBA preferred
  • Superb presentation skills; the ability to translate complex financial schedules into meaningful presentations is critical; demonstrated analytical skills including the ability to synthesize quantitative and qualitative data to draw conclusions and drive decision making
  • Strong interpersonal skills. Must have a balance of assertiveness and discretion to be a credible and sought after resource
  • Significant experience in leading financial planning and analysis efforts
  • Must have the confidence to stand up to pressure and the credibility to influence others
  • Demonstrated skills and ability to direct staff in managing multiple projects and deadlines
  • Flexibility to be effective and persuasive with all levels of management
  • Level-headed in a crisis
  • Strong ability to build key relationships with senior finance and other business executives
  • Must be able to present technical matters in a way that is meaningful to the audience
  • Highly motivated, participative team player with a significant change agent, leadership mentality
  • Ability to influence people and empower team members to be proactive and focused on partnerships and results
  • Proven track record of progressive career performance
8

Operations & Technology Resume Examples & Samples

  • Ensure there is proper management strategy for financial control, tracking and reporting of separation, migration and post-TSA spend
  • Become the financial gate keeper, ensuring all expenditures during this project is reviewed and approved, in order to confirm that only the approved spend is booked into the divestiture project
  • Provide short and long term forecast or variance analysis on a regular basis, in order to track the actual spend vs projected spend, and be able to utilize any reserve funds efficiently, when necessary
  • Be able to interact and work closely with departments involved in TSA, migration and separation work for the divestiture project on a regional and global basis
  • Gain an understanding of the monetary and time investment needed for separation and migration work, and be able to estimate them appropriately
  • Work with SMEs to establish the correct financial solution for various work-related spend
  • Be able to handle any issues or queries that may arise in a timely manner
  • Strong project accounting and/or financial tracking experience/understanding
  • Understanding of accounting standards and the ability to apply these concepts on a daily basis
  • Ability to maintain good working relationships with teams situated globally
  • Familiarity with working with technology and in projects
  • Strong presentation skills and knowledge in Excel and MS software preferred
  • Be able to learn and adapt to any changes in priorities
9

Operations & Technology Summer Internship Programme Resume Examples & Samples

  • Have completed third year of your studies
  • Be committed, creative, ambitious
  • Clear professional interests - relevant degree or good grasp of technology
  • Be willing to learn and develop
  • Any extra curriculum activities is a bonus
10

CPB Asia Region Operations & Technology Head Resume Examples & Samples

  • 10+ years of relevant management experience in financial/banking industry
  • Experience in the Global Wealth Management industry is a plus
  • Be a senior manager with significant experience in managing and understanding organization at a country or regional level
  • Superior people leadership/management skills
  • Lead a team of over 200 staff and contractors
  • Ability to learn quickly and work under pressure and able to manage effectively in a matrix environment
  • Excellent communicator (written and oral) in English
  • Proven leader by clients and staff with the ability to define strategy and provide inspiration
  • Excellent prioritization, organization, coordination and time management skills
  • Customer oriented
  • Able to deal with internal clients in a positive manner and help deliver solutions that benefit the business
  • Ability to explore alternatives and positions to reach outcomes that are supported and accepted by various parties
  • Proactive and dynamic with strategic mindset
  • Able to identify and resolve issues quickly and effectively
  • Ability to work effectively in situations requiring analytical, interpretive and problem solving skills
  • Analytical skill and experience in process improvement
  • Good knowledge of process, productivity and must be knowledgeable in system
  • In-depth knowledge of private bank, consumer and corporate banking products, specifically relating to Operations and Technology
  • Knowledge in legal and regulatory requirements
  • Experience in control, quality management and re-engineering
  • Team player and results oriented
11

CPB Asia Region Operations & Technology Head Resume Examples & Samples

  • Financial and Expense oversight – Deliver on financial plans and initiatives to meet expense targets for the Asia O&T region
  • Development of regional strategy for PB O&T, providing inputs on Asia specific requirements and priorities
  • Effectively lead large/complex organization to deliver people strategy initiatives –including talent selection and development, VOE activities, communications, performance management
  • Create/implement/monitor effective and appropriate governance structures, controls, risk management, regulatory interactions and resource and location strategies
  • Ensure Operations resources are aligned to support global/regional business strategy and client delivery
  • Engage in strategic client relationships to deliver operational support to PB business partners and external clients
  • Demonstrated strength in leading and integrating large operations and technology groups
  • Superior communications
  • Experience in financial planning, budgeting and forecasting – and managing budgets
  • Process and reengineering experience
  • Knowledge of Private Banking products
  • Complex problem analysis and solutions expertise
  • Demonstrated experience in leading large/complex organizations
  • Talent assessment, development, deployment
  • Strong organization and decision making skills
  • Able to resolve complex issues and maintain strong business relationships
  • Graduate Degree in Business, Information Systems, Operations Management, Finance, Accounting or related discipline
  • 10+ years of experience in Financial Services at a senior management level
12

Client Money & Assets Operations & Technology Senior Analyst Resume Examples & Samples

  • Ongoing development of the CASS testing framework, with a particular focus on client money related activities
  • Mapping of procedures / processes to external regulations and internal policy
  • Detailed reviews and reconciliation of business critical controls and procedures from various business streams with a CASS impact, highlighting refinement opportunities and developing remedial plans in collaboration with partners
  • Extensive liaison with internal customers, fostering partnerships with key contacts
  • Partnering with CASS Oversight Office on QA programme
  • Accurate and detailed documentation of the Quality Assurance process and related observations
  • Identification of enhancements to CASS processes, working with the Business and respective stakeholders by following the Change Management protocol
  • Review of regulatory changes and related CASS testing framework update requirements
  • Facilitate Sub-Committee meetings
  • Team player who works well with colleagues of all levels
  • Strong business / industry knowledge
  • Ability to face off against senior management
  • Understanding of impact of external factors (ie regulation changes) on departmental responsibilities
  • Understanding of front to back flows (business and technical)
  • Masters degree relevant to the role or equivalent
  • Self-starter, able to work on own initiative
  • Leadership qualities
  • Results focused
  • Tenacity
  • Able to see the bigger picture and understand impact
  • Willingness to question / challenge existing processes
  • Proficient in metrics / KRI assessment and reporting
13

Operations & Technology & CSC Head Function Description Resume Examples & Samples

  • Outstanding relationship skills - ability to partner and work collaboratively with all groups, developing productive and trusted relationships, and advisory with business leaders and colleagues at both country and regionally level
  • Strategic thinking ability and track record of strong execution
  • Able to influence at all levels without formal reporting lines / Able to manage effectively in matrix organizations
14

Operations Technology Developer Resume Examples & Samples

  • Design, create and implement tools to enable high-volume efficient manufacturing
  • Envelop requirements from quality, process, equipment, and industrial engineering groups
  • Assist in requirements definition for UI and ease of use for many customers
  • Provide support for tools once live in production
  • Experience with time/motion study analysis
  • Experience with continuous improvement/6 Sigma techniques/Lean Manufacturing/Change management
  • Understanding/awareness of manufacturing systems and methods
  • Data reporting/analysis experience
15

Operations & Technology Specialist Resume Examples & Samples

  • Oversees assigned aspects of data management for prospective students through enrollment
  • Helps maintain all hardcopy, electronic, and mail house communications including automation programming and reports
  • Serves as expert in admissions operations with particular emphasis on Ellucian Colleague, CollegeNET Admit, and DocuWare
  • Helps oversee technology implementations, maintenance, and enhancement in the admissions office
  • Manage and maintain data systems (Ellucian Colleague, CollegeNET Admit, and DocuWare) for prospective to enrolled students
  • Assists director in reviewing admissions office process and identifies areas for enhancement. Supports and projects related to the ongoing development and enhancement of the student information system, collaborating with IT staff to ensure the improvement of business processes and integrity of the student data system. Helps maintain and recommends ongoing improvements to Admissions ongoing technology
  • Participates in risk assessment activities to assess uncertainties and to anticipate barriers or gaps that may impact the success of data systems/management projects for the department’s data management systems. Identifies release risks and issues and works to resolve them and performs configurations and deployments of new software releases and updates to pre-production environments. Performs quality audits on departmental information technology functions to ensure quality standards are being met
  • Provide guidance to admissions department end users on Ellucian Colleague, DocuWare and CollegeNET Admit application uses and operating parameters, including assistance in accurately updating, validating and maintaining system data. Coordinates with vendors and IT staff to resolve operations issues. Analyzes the needs of Admissions personnel and prospective students and develops, maintains, standardizes, or revises technical documents, user guides, release notes, help systems, document libraries, and documentation portals
  • Provide admissions staff with reports and queries that are specifically related to Admissions area on an as needed basis. Write, modify and generate ad hoc queries and reports within the Business Objects and ASR reporting tools. Assist with the identification and definition of new reporting requirements. Designs queries, and provide business process recommendations to facilitate more accurate data extraction for Business Objects and ASR reporting tools
  • Assists Information Technology staff involved in designing and maintaining data or database systems related to Admissions. Communicates and coordinates with members of Elucian functional leadership team, outside vendors, and IT staff to insure appropriate integration of processes and modules across Campus Solutions
  • Acts as a liaison with the Technology offices on campus and assists in the implementation, administration, and maintenance of Admission’s system security standards, policies, and procedures. Instructs Admissions users on information security threats and security procedures and the proper usage of information technology resources. Assists with IT department security assessments and audit reviews and in the implementation and enforcement of security assessment and audit procedures as required by department and in conjunction with IT department
  • Uploads application information, test score and other admission data into the student information system. Ensures data is processed correctly. Identifies issues with the data import process and then works IT staff and vendors to resolve issues
  • 1-3 years of progressive, hands-on admissions and higher education experience preferred
  • Prior experience with Ellucian Colleague, CollegeNET Admit and DocuWare document imaging a plus
  • Must have strong communication, organizational skills and attention to detail
  • Ability to analyze admissions processes and data to enhance enrollment
  • Ability to work independently and as part of a team with other offices
  • Willingness to work evenings and weekends as needed
  • Proficient in the use of computer programs (Microsoft Office) and student information systems (Ellucian Colleague)
  • Must have the ability to communicate effectively with a diverse population of students and staff, as well as demonstrate inter-cultural competence with an understanding of the dynamics of diversity in higher education
16

Operations & Technology Leader Resume Examples & Samples

  • Bachelor’s degree from an accredited university or college
  • Minimum of 8 years of operational experience
  • Experience working in services, engineering or supply chain
  • Rail industry experience with class 1 customers
  • Understands the contract margin review process and long term revenue recognition accounting
  • Close working relationship with global technology & global supply chain
  • Ability to communicate to all levels of the organization as well to customers
  • Ability to influence within GE
17

Operations Technology Development Leader Resume Examples & Samples

  • New and emerging mfg technology development
  • Leading operational project activities for key manufacturing technologies related to early stage emerging products developed through our front end process
  • Increase our global operations innovation to meet future needs through improving our open innovation capabilities
  • Technology Development Process
  • Automation strategy
  • Leadership of the technology and platform stream virtual teams
  • Technology Enabled Quality
  • New Manufacturing Technologies
  • Investigate & suggest a pipeline of advanced manufacturing technologies to be implemented in our manufacturing plants to dramatically improve product manufacturing in the areas of Quality, Service, Growth & Cost for new and existing products
  • Identify manufacturing technologies, which will enable new and disruptive product designs by reducing process capability constraints
  • Work with all value streams and plants WW to analyze investment requirements, development timing, market potential, and return on investment for all OTD projects
  • Develop WW Standards for key manufacturing technologies
  • Manage operations activities for the deployment of front end new products and innovative technologies from R&D
  • Represent operations on R&D front end research councils
  • Operations Research & Development
  • Establish and manage a research platform that will enable transformational changes in process capability
  • Directs the development framework programs to improve the research capabilities within Europe, USA & ASPAC
  • Maximize our external funding opportunities WW to reduce risk of our FE development activities
  • Co-ordinate and manage IP related topics for the operations technology development centers WW
  • Lead the development and management of our scientific process understanding approach to next generation processes
  • Develop and foster relationships with Best in Class Academic Institutions WW
  • Technology development
  • Direct the deployment of appropriate technology/platform virtual teams to deliver transformation change globally. (Machining, packaging, automation, nails, plates, screws, inspection)
  • Own and manage the WW Heat Map process for transformational process development
  • Transform technology execution through appropriate risk reduction policies, procedures and research approaches
  • Plan and direct the operations open innovation process which leads to breakthrough innovation. This will involve collaboration with R&D, WW engineering COE’S and J&J innovation centers
  • Ensure Lean principles are embedded into the product and process development activities in OTD
  • Plan and direct the global automation strategy
  • Develop and deploy transformational automation in line with our lean mfg strategy
  • Develop, implement and maintain a modular automation strategy to deliver agile, cost effective process. This include automation standardization and vendor consolidation
  • Shape future mfg strategies for the orthopedic industry in line with industry 4.0 and the internet of things to produce intelligent machines
  • Own and direct the WW automation technology roadmap
  • Partner with the J&J automation COE to leverage capabilities and deliver value
  • Improve process capability and control thought deliver of inspection and monitor technology
  • Direct and lead the vision technology development and roadmap for the cluster
  • Reduce the cost of quality by delivering new and exciting new technologies to support operations
  • Develop and implement predictive control capabilities
  • Connect
  • Instill and maintain a sense of urgency and customer focus within the OTD team
  • Prioritize projects/tasks in line with Customer service requirements & strategic Engineering objectives
  • Develop collaborative networks with J&J Corporate Franchises to exploit
  • Shape
  • Responsible for the management and justification of capital investment requirements in line with business growth
  • Successfully integrate new OTD products and process into existing manufacturing operations ensuring good performance metrics and capacity planning
  • Build and develop a high performing diverse OTD team through the selection, recruitment and development of exceptional engineering talent, and the development of core technical skills and knowledge to support future growth
  • Responsible for all technical talent development within the OTD team globally (directly or indirectly reporting). Develop compelling career development plans for each team member
  • Demonstrate strong leadership and a clear identifiable work ethos within the OTD team
  • Ensure ER issues are managed in a fair and reasonable manner in line with company policies, Credo values and Standards of leadership, keeping members of the Management Lead Team informed of issues and concerns in a timely manner
  • Develop both team and individual goals and objectives and measure actual performance against them, to ensure delivery of exceptional performance to internal and external customers. Support the completion of performance appraisals and mid-year reviews in a timely manner
  • Deliver
  • Promote a quality-focused culture within the OTD team, ensuring adherence to cGMP’s and Quality Systems as defined in the Quality Manual
  • Champion HSEE within the OTD team and the Implementation of safety/environmental requirements on purchase of all new equipment
  • Identify capital spend and budget requirements for OTD Projects
  • Ensure that OTD projects are run cost efficiently and deliver manufacturability and reliable products
  • Provide timely and accurate central reporting on OTD project activities to the project sponsors and senior management
  • Flexible work ethic
  • Strong influencing skills - Excellent communication skills (written and oral)
  • Decision Making – Required to make decisions on technical and management issues
  • Degree of responsibility – Must be capable of managing and developing the team
  • Extent of Confidentiality - Discretion is essential in view of contact with outside parties, product development strategies & regulatory
  • Track record in automation, technology & business development in a technical environment
  • Have held Senior Technical/Management Role in Med device or High Tech Industry
  • Experience implementing collaborations between Academic R&D groups and Industry
  • Significant experience in a Global Matrixed Management Role within Life Sciences
  • Speaks Chinese, French, Italian, Spanish or GermanEngineering (Generalist)
18

Vietnam Operations & Technology Head Resume Examples & Samples

  • Running a best practice O&T function
  • Ensuring that there is a strong focus on and delivery of high quality customer service reflected in a high degree of Customer Satisfaction
  • Ensuring high motivation levels - influencing subordinates and their teams to perform at the highest levels of productivity
  • Demonstrating through Voice of the Employee results a high level of work group morale and team spirit while creating a diverse work environment within which individuals can excel
  • Ensuring O&T resources are appropriately aligned with the requirements of the business
  • Providing strategic direction to Unit Heads to ensure they seek out improvements in quality, process efficiencies and product enhancements
  • Delivers on financial goals, both expenses and FTE
  • Responsibility for ensuring a robust control and compliance platform is in place throughout the O&T organization that can adapt rapidly to changes in the regulatory and compliance environment. Maintains satisfactory Audit ratings in all auditable entities. Focus on minimizing operating losses
  • Actively engage with and prioritizes technology support for Vietnam
  • As a member of the Vietnam Senior Management Team, participates in and drives cross country initiatives. Participates in strategic planning at the country level
  • Represents O&T at the Country Coordinating Committee and other key country governance committees
  • Manage the development and expansion of GCB Operations & Technology in partnership with the Country Coordinating Committee
  • COMPLIANCE RESPONSIBILITIES
  • Be an experienced manager with at least 10 years’ banking operations experience
  • Broad knowledge of banking operations, across both ICG and GCB operations, and ideally in
19

Client Money & Assets Operations & Technology Senior Analyst Resume Examples & Samples

  • Min. 3 – 4 years of experience within financial/ banking operations
  • Ability to build and maintain effective networks and relationships
  • Previous experience/ knowledge about various investment products
  • Strong influencing and negotiation skills
  • Strong analytical skills with the confidence to raise issues
  • Good communication skills with the ability to be assertive in terms of regulations and procedures
  • English – very good written and spoken
20

Operations Technology Resume Examples & Samples

  • Lead a business facing development team to deliver new solutions to the Oil Front
  • Lead developers, business analysts and testers as part of the wider team within Oil Europe and Finance Information Technology and Services to define and document requirements, lead Scrums and implement them in production
  • Contribute to analysis, design and development of systems, business processes, data and interfaces
  • Build and revise project plans for software development, as appropriate, to meet changing needs and requirements
  • Work closely with partners, including senior leaders in IT&S and commercial teams, to agree project objectives and ensure effective and efficient implementation of project
  • Agree and meet financial objectives by forecasting requirements, preparing annual budget, scheduling expenditures, analysing variances, and initiating corrective actions
  • Submit project status reports, plan software releases, and anticipate and react to change
  • Experience of Agile SDLCs, particularly Scrum and Kanban
  • Experience working in a team and positive collaboration to achieve a shared goal
  • Experience leading a technology team in a high pressure, dynamic industry or business area
  • Development skills in one or more of C++, Java, .NET or mobility technologies
  • Knowledge of commodity or financial trading
  • Experience of front or middle office technology team
  • Deep understanding of programming paradigms such as distributed architectures and multi-threaded programme design
  • Experience of Cloud hosted applications and Platform as a Service (eg Redhat Openshift)
  • Experience in working with geographically disperse teams (ie non co-located teams)
  • Strong numerical skills ideally with a numerate degree
  • Familiarity with Excel including macros
21

Operations Technology Development Leader Resume Examples & Samples

  • New Technologies
  • Leads a team to identify, investigate and develop a portfolio of technologies to be deployed in our manufacturing plants to improve Quality and Value across DePuy Synthes
  • Develop and implement the technology roadmap for key technology areas in-line with the GO strategic imperatives / objectives
  • Define Advanced Engineering Strategies for Interfaces with Quality, Operations and Engineering teams across Depuy Synthes to identify needs, opportunities and capabilities and to ensure the successful deployment of technologies within the sites
  • Work with all value stream and plants WW to analyze rationale, investment requirements, development timing, market potential, and return on investment for all new technologies
  • Oversee the specification and purchase of capital equipment during development ensuring balance between optimizing technological capabilities and return on investment
  • Ensure Lean principles are embedded into all technology development activities
  • Interface and manage relationships with critical business stakeholders to ensure the successful adoption of all technologies across the Business (Regulatory, Design, Operations, Quality, Engineering)
  • Demonstrates thorough knowledge of manufacturing impact on product performance as perceived by the customer
  • Manage technology development collaboration efforts with area SME’s, strategic partners and academic and research institutes
  • Awareness of Regulatory aspects in relation to the current and future technology trends
  • Manage process development activities for the development of innovative processes that facilitate quality improvements and cost reduction across in the manufacturing environment
  • Identify and manage relationships with third party vendors that provide critical process and product development support
  • Identify and establish a research capability platform that will enable transformational changes in process capability at DePuy Synthes with particular focus on Packaging, Machining, Inspection, Process analytical technology (PAT), Automation and Integration
  • Support and drive the implementation of Lean Equipment Design Methodologies
  • Develop “Best in Class” implementation processes for Technology Teams
  • Business Results
  • Provides guidance to product and technology development teams
  • Identify capital spend and budget requirements for Technology Projects
  • Ensure that all projects are run cost efficiently and deliver reliable, robust and capable processes
  • Provide timely and accurate central reporting on project activities to the project sponsors, stakeholders and senior management
  • Organizational & Talent Development
  • Operational management of the Innovations Centre in Cork
  • Alignment of the Cork Innovation Strategy with the DACH and US Innovation Centres
  • Is an influential team member, fully motivated to achieve and demonstrate best practices in line with the department and Site/Corporate objectives
  • Implement Program and Project Management Best Practices within the OTD Function
  • Demonstrate strong leadership and a clear identifiable work ethos within the OTD Function
  • Develop and maintain an environment of continuous improvement and process excellence
  • Successfully integrate new technologies and processes into existing manufacturing operations ensuring good performance metrics and capacity planning
  • Manage the integration of Operational and R&D groups for the execution of complex technical projects
  • Customer & Marketplace focus
  • Instill and maintain a sense of urgency and customer focus within the Technology team
  • Act as voice of the customer
  • Collaboration & Teaming
  • Work with engineering managers WW to ensure consistency within the engineering function at a plant wide level
  • Lead or actively participate in relevant cross-functional virtual teams to ensure projects are completed in a timely and efficient manner
  • Develop collaborative networks with J&J and MD Corporate Franchises
  • Previous project management & people management expertise on developing and implementing new technologies
  • Proven Track Record in an Engineering Role within a Life Sciences Organisation
  • Proven Track Record in High Tech Operational Role
  • Demonstrated experience in the development of new technologies
  • Proven Track Record in the development and implementation of complex new technologies
  • Proven Track record collaborating with R&D and Operational functions to enable the delivery of complex Medical device Products and processes
  • Proven Track Record in the delivery of cross functional projects
  • Experience in multiple verticals across Life Sciences (Pharma, Med Tech, Bio)
22

Director, Bank Operations Technology Resume Examples & Samples

  • Business Development and Support Develop relationships with Deposit and Lending teams to gain an understanding of the current performance of technologies within these groups, future trends and issues, make recommendations on strategies the organization, and may introduce and implement these as agreed. Identify training and development needs of all business sectors and in conjunction with the BTP, develop and implement these training programs, evaluating the effectiveness of each program. Answer business enquiries, follow up provision of information requests, complaints or identified problems promptly and accurately. Maintain ongoing communications with business units
  • Review change request or project request, conduct data gathering interviews and translate business needs into application and software requirements, delivering a detailed Business Requirement or Functional Specification. These requirements address complex and varied business needs ranging from new product development, to changes within existing system processes
  • Develop expertise through meeting with internal SME’s on various system functionality to assist business users in development of requirements for enhancements and defect resolution
  • Provide relevant technical information associated with the Wires, ACH and other Deposit Services systems to end users and help resolve problems regarding the assigned systems
  • Perform duties & responsibilities specific to department functions & activities
  • Performs other duties & responsibilities as required or assigned by supervisor
  • Bachelor’s Degree or equivalent experience; MBA Preferred
  • 10+ years of experience in Information Technology
  • 5+ years of experience managing and overseeing corporate projects
  • 5+ years of experience in a IT business partner role
  • 3+ years of Business Systems Analyst experience within Financial Services
  • 3+ years supporting the technology of Bank Operations departments, including Lending and Deposits
  • 3+ years’ experience supporting a Wire or Payments Systems Superior customer service orientation, advanced analytical and proficient product knowledge
  • Strong technical skills and demonstrated ability to quickly learn and adapt to and use new technologies
  • Demonstrated analytical and problem solving skills; including experience analyzing business problems, identifying solutions and driving the team to the solution
  • Excellent Verbal and Written Communication skills; including meeting facilitation and experience communicating and presenting solutions for business problems to business stakeholders; including clear/concise documentation and verbal explanations of complex business operations to developers (Able to communicate technical concepts to both technical and nontechnical personnel)
  • Excellent influence and negotiation skills
  • Outstanding organization and prioritization skills
  • Experience with multitasking and to function efficiently in a high volume, high risk and fast paced deadline oriented environment
  • Self-Starter requiring minimal oversight to achieve defined goals
  • Proactive individual able to operate efficiently in a fast paced environment
  • Furthers the First Republic Bank culture and values
  • Able to deal with ambiguous situations
  • Provides Extraordinary Service
  • Furthers the First Republic Values and Culture
23

Loyalty Operations &technology Tech Lead-asia Pacific Resume Examples & Samples

  • As a Regional Operations &Technology Senior Leader and Asia Pacific Loyalty Senior Leader you will understand the key interdependencies between both businesses and build alignment
  • Support the AP Loyalty business (Acquired Pinpoint Platform)
  • You will lead the commercial technical integration of legacy Pinpoint to Mastercard standards, including the re-architect of the 5 legacy Pinpoint Platforms to a serviced based platform solution
  • Integrate the new services to the Loyalty Global Platform
  • Work with global colleagues and divisional Leads to execute the Loyalty Solutions strategy
  • Lead, motivate and develop the AP team to deliver exceptional performance by driving proven change strategies
  • Contribute at a leadership level by being a change ambassador for the ongoing cultural integration efforts of Pinpoint to Mastercard
24

Director of Enrollment Operations & Technology Resume Examples & Samples

  • The Director provides leadership, vision, and guidance in managing the operational functions of the offices of enrollment services
  • Oversees and monitors all workflows processes in in the CRM and data processing systems
  • Performs analyses, identifies problems and solutions, makes recommendations and evaluates results for admissions
  • Supervises staff and manages the effectiveness and efficiency of prospect and application processing, standard and ad hoc reporting, communication flow planning and fulfillment, coordinates continuous training for staff to enhance knowledge of software applications and emerging technology
  • The Director coordinates data analysis and statistical evaluation; identifies and defines web-based applications to support enrollment functions; coordinates system audits to ensure data integrity and accuracy; collaborates in common data definitions regarding the interface of university-wide data files and operations
  • The Director will serve as the initial point of contact for all internal data requests requiring first level support and response to those standard queries performed on a regular basis and distributed to support the internal administrative and academic mission of the institution
  • The Director will have a broad knowledge of all OES operations and support services including but limited to: Admission & Financial Aid procedures and processes, registration, scheduling, classroom management/space allocation, cross enrollment, transcript production, enrollment verification, national student clearinghouse reporting, and document imaging
  • This position will assist the other directors in enforcing academic regulations and policies, state and federal regulations, and the maintenance of all student record production
  • Perform other duties as needed/assigned
25

Operations Technology Workstream Manager Resume Examples & Samples

  • Lead a team of technologists to Plan, design, develop, and implement business systems, applications, software subsystems, and related system products/tools in support of core business and organizational functions. Focuses on highly complex systems, applications, etc. Provides consulting advice on highly technical systems issues. Oversees the design, development, testing, debugging, and implementation of operation systems components
  • Determines systems software design requirements for the most complex, highly integrated platforms within SunTrust. Ensures that system improvements are successfully implemented and monitored to increase efficiency. Uses sophisticated analytical thought to exercise judgment and identify innovative solutions. Mentors less experienced teammates to build technical expertise
  • Organize, plan, and manage projects. Partner with others within IT and the business on the execution of delivery projects from conception through implementation. Ensure that projects are delivered according to EIS policies and procedures. Work closely with senior leaders within IT and in the assigned line of business. Aligns appropriate support teams to ensure EIS performance by demanding a strict performance-based measurement process for teammates
  • Monitor progress of the team relative to established objectives and priorities. Manage performance and provides coaching as needed. Makes judgments about priorities and the team's approach to work based on an understanding of how the team contributes to the achievement of broader objectives
  • Working with cross functional teams, create and monitor plans to meet service and/or operational challenges. Identify and resolve technical, operational, risk management, and organizational challenges
  • Assist business leaders in understanding IT processes and restrictions. Understands and translates business needs into project and team objectives
  • WSM will have full management responsibilities for teammates: hiring, disciplinary, coaching, terminating, performance reviews
26

Head of Private Bank & Swiss Operations & Technology Resume Examples & Samples

  • Local business heads, cluster and regional partners and functional heads
  • Teams in EMEA CSCs& main vendors- for outsourced services
  • Lead a 100 person (and growing) regional O&T team along with FPC to support the needs of the Private Bank
  • Key liaison with EMEA business heads
  • Ensure the EMEA and Swiss business needs and priorities are articulated to the global product teams to ensure delivery of their key priorities
  • Ensure the Poland Operations site is up and running effectively
  • Manage the Swiss privacy rules and EMEA Regional Regulations given the Private Bank operates from multiple jurisdictions in EMEA
  • Ensure local execution occurs successfully including any outsourcing is supervised and managed
  • Manage all relevant outsourcings and align tax, CitiTrust, GFTS and EO&T operations in Switzerland and regionally where relevant
  • Represent O&T in all Swiss and regional governance committees, working closely with business partners and ensuring that country O&T operate within the legal and regulatory requirements including internal policies and procedures
  • Management of all O&T functions/in-country coordination of Ops, One Tech and Shared Services. Responsibilities include all management aspects including people management, financials (expense budget), service levels, productivity levels, controls
  • Be a member of the CPB EMEA Leadership Team
  • Drive client service excellence across end-to-end processes and platforms
  • Represent O&T in all CPB EMEA, Swiss and regional governance
  • Close working relationship with all business and product partners locally/at cluster and regional level/ to provide direction from O&T perspective, to ensure adequate operational support across the franchise, in line with business strategy & objectives and with EMEA O&T goals. Connect with local market partners &institutions as applicable for O&T interests
  • Focus on talent development and retention, on succession, engagement, diversity, proper capacity in line with business needs; create a working environment of meritocrac
  • Private Bank Operations and/or Technology
  • Familiarity with the EMEA and Swiss regulatory environments
  • Worked as part of a global team
  • Strategic vision and execution including digital transformation knowledge
  • Outsourcing, especially in the Swiss environment
  • Proven ability to manage change, influence people through maturity of approach, effective expression of knowledge and understanding
  • Familiarity with the EMEA (e.g., UK FCA) and Swiss Regulatory
  • Experience of effectively managing risks and controls
  • The successful candidate must have 15+ years of operations or technical experience
  • Excellent written, verbal communication, and business partnership skills
  • Experience building a team, evaluating, developing, attracting and retaining talent
  • Ability to partner effectively with the business and global peers
  • Swiss operating expertise is a significant advantage
  • German, French or Italian language fluency is a significant advantage
  • Strong risk and controls background
  • Experience in managing implementations in a constantly changing environment with multiple partners
  • Experience with markets products a plus
  • Excellence in engineering skills or operations metrics management
  • Experience with Capital Markets and Investment Management products a plus Data center management a plus
27

Operations Technology Analyst Resume Examples & Samples

  • Expert knowledge in electric utility applications (GE/Alstom e-terra suite)
  • Experience in electric utilities, Energy Management Systems (EMS), distribution automation, engineering, application and mobility systems security
  • Proficient knowledge in CGI Outage Management System
  • Proficient knowledge in OSIsoft PI Historian
  • Proficient knowledge in Operating Systems (Windows, Unix, etc.)
  • Knowledge in Application development (C/C++, SQL, Visual Basic, Microsoft.net, etc.)
  • Understanding of information technology (IT) infrastructure, networking and security concepts
  • Master’s degree in engineering, information technology or related field
  • Understanding of risks and threats to energy sector networks
  • Experience in documenting procedures, developing standards and adhering to guidelines
28

Operations Technology Specialist Resume Examples & Samples

  • Management of internal software and tools that support multiple roles within the organization
  • Analyze and propose improvements to internal processes using metrics and feedback
  • Management of the delivery and use of Operations products within PromisePoint
  • Training clients how to use Operations tools as needed
  • Maintain client relationships
  • Accurately represent and communicate personal work status
  • Communicate daily with the Operations teams to clearly understand schedules, budget, status, and requirements
  • Bachelors degree in Instructional Design, Instructional Technology, Communications, or Healthcare Administration or equivalent experience preferred
  • Experience in healthcare operations or administration preferred
  • 2+ years experience with Rapid E-Learning Development tools preferred
  • 2+ years experience with Microsoft Office tools
  • Education with emphasis on building technical skills related to e-learning development and project tracking software
  • Ability to produce deliverables that are free of errors
  • Ability to prioritize and/or deal with multiple issues and/or projects
  • Ability to meet deadlines and practice effective time-management skills
  • Ability to quickly learn new software applications
  • Demonstrated ability to quickly solve problems
29

Head of Securities Operations Technology Americas Resume Examples & Samples

  • Lead the securities operations IT team delivering for the US business, furthering and developing an organisation that manages a complex estate of applications
  • Engage with senior leaders, in Americas Group Operations and throughout the firm, from vision-to-successful delivery
  • Understand their needs and priorities and leverage soft skills to navigate across organizational unit boundaries towards successful delivery
  • Drive oversight of programme planning, technical leadership and day to day software development processes
  • Maintain an effective risk culture
  • Work with CTOs to formulate a multi-year strategy including a technology roadmap and an efficient sustainable work force strategy
30

Operations Technology Demand Manager Resume Examples & Samples

  • Capture all cross-impacts from multiple programs and coordinate resource capacity allocation across all technology teams
  • Assist stakeholders with prioritizing work on the basis of capacity, program readiness, resource conflicts and execution risks
  • Evaluate current processes and delivery methods and make recommendations to the IT Leadership Team on ways to improve and streamline our underlying operational process. Rethink process to dramatically improve efficiency and effectiveness, allowing team to deliver on increasing program demand while reducing processing time
  • Strategic planning for aligning resources to dynamic demand
  • Negotiate solutions that resolve capacity deficits & constraints in order to balance and optimize resource utilization
  • Partner with co-supplier technology teams to optimize solutions for the Operations and Risk businesses
  • Exceptional collaboration and leadership skills
  • Thought leader with practical decision making ability that will deliver precise, accurate and detailed information while operating within organizational guidelines
  • Demonstrated success in delivering comprehensive business strategies within a client focused, change and delivery oriented environment
  • Creative partner to business leaders with a customer driven pragmatic action-oriented style
  • An assertive executor with high level of personal presence and credibility
  • Outstanding interpersonal, influence and communication skills that foster good relationships, promote collaboration, and inspire others
  • Ability to see problems as opportunities and to manage well under pressure; deals well with ambiguity, with a bias toward simplicity and action
  • Confident and willing to question conventional wisdom
  • Strong data and analytical skills, with comfort in drawing sound, analytically-based conclusions, even when faced with imperfect information and uncertainly
  • Strong blend of technical capability, program management, change agent and business savvy
  • Highly consultative and collaborative. Demonstrated ability to marshal resources across various lines of business to deliver against goals
31

Institutional Clients Group Operations & Technology Resume Examples & Samples

  • Co-lead the financial close activities for ICG O & T
  • Oversight of the ICG O & T Integrated Close Team (ICT) as well as the ICG O & T Charge-out team in Mumbai
  • Automating processes and re-engineering with the goal of increased Efficiency, Control and Transparency
  • Managing systems and process implementations / transitions
  • Assist in the O&T Chargeback, Recovery and Cost of Funds processes
  • Development of key metrics and presentations to Senior Management
  • 10+ Years of Accounting and Finance experience with solid understanding of financial accounting processes
  • Strong technical accounting skills with ability to review complex transactions and understand accounting requirements
  • Excellent analytical skills; ability to analyze processes and controls, ability to communicate clearly and articulately
  • Proficient in working with teams within Finance and the businesses supported implementing and driving change / processes
  • Comfortable leading conference calls with as few as 5 and as many as 40 attendees
  • Strong relationship, team and partnership building skills
  • Ability to drive results, take ownership of projects and be personally accountable for outcomes
  • Demonstrated experience managing multiple projects, prioritizing, and delivering results
  • Proficient in M.S. Excel, PowerPoint, and Word
  • CPA or MBA preferred
32

Operations & Technology Risk Analyst Resume Examples & Samples

  • Meets the informational and reporting needs of Operations & Technology Risk Management in a timely manner. Manages the on-going collection of key risk data from a variety of sources and helps in the production of key risk reports for analysis and reporting using established risk categories. Maintains the department’s Risk Management documentation and Share Point site
  • Assists in the coordination of risk and control self assessments across various departments within Operations and Technology. Tracks and manages the gaps / issues identified as an outcome of the assessments to ensure appropriate resolution
  • Actively participate in the discussion within Operations and Technology of impacts known and unknown to internal risk categories, current and emerging risk issues, and sharing of effective methodologies for managing risk
  • Implement processes in conjunction with the Business Line Risk Manager to ensure that root causes of risks are identified for Operations and Technology and appropriate action plans to address issues are developed and implemented
  • Facilitate risk reviews and analysis for ‘Self Identified’ risk issues within the Operations and Technology department. Properly researches, identifies, and communicates issues to the appropriate responsible party. Provides gap analysis against best practices and standards
  • Prepare, track, report and performs follow-up on all corporate compliance internal audit and 3rd party findings reports. Timely follow-up and tickler reminders are required, performed monthly and two-weeks prior to due date
  • Participates Operations and Technology for Exams and Audits in accordance with the “Regulatory Examination Facilitation” procedures maintained by compliance and ensures that all exam and audit needs are met
  • Participates in coordination of Operations and Technology Exams and Audits in accordance with the “Regulatory Examination Facilitation” procedures maintained by compliance and ensures that all exam and audit needs are met
  • Performs special projects and reporting as assigned
  • Assist in facilitating regulatory compliance practices to ensure they comply with standards established by the Corporate Compliance Department