Operations / Admin Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the operations / admin job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

  • Craft your perfect resume by picking job responsibilities written by professional recruiters

  • Pick from the thousands of curated job responsibilities used by the leading companies

  • Tailor your resume by selecting wording that best fits for each job you apply

JB
J Bosco
Justina
Bosco
100 Celine Motorway
Houston
TX
+1 (555) 698 6210
100 Celine Motorway
Houston
TX
Phone
p +1 (555) 698 6210
Experience Experience
01/2015 present
Dallas, TX
I.T Operations Admin nd Shift
Dallas, TX
I.T Operations Admin nd Shift
01/2015 present
Dallas, TX
I.T Operations Admin nd Shift
01/2015 present
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN) and other systems
  • Provide in-person manufacturing shop floor production system support (MES)
  • Perform basic MS SQL Server queries for reporting purposes
  • Maintain daily performance of computer systems
  • Perform PC hardware and software installations, upgrades, and troubleshooting
  • Perform basic MS SQL queries for MES support purposes
  • Provide maintenance and support for MES and other Information Systems within a fast paced manufacturing environment operating 24 hours a day, 7 days a week
07/2011 08/2014
Philadelphia, PA
Operations Admin
Philadelphia, PA
Operations Admin
07/2011 08/2014
Philadelphia, PA
Operations Admin
07/2011 08/2014
  • Ensure proper coding of “time paid not work” and “time not paid, not worked” such as Paid Personal Time/Voluntary Time-off/Lack of Work for Fanatics associates
  • Advise and provide direct management assistance to the head of Banking Operations
  • Assist with filing of paperwork into the associates personnel files
  • Make points corrections for Fanatics associates as directed by Operations Management or HR
  • Additional Responsibilities may also include: Assisting with safety and dock audits and/or type and publish them for managers
  • Attend various meetings and perform miscellaneous paperwork and reporting
  • With manager approval, clearing discrepancies associated with Time-Off Task flags
08/2007 03/2011
Houston, TX
Operations Admin Assistant
Houston, TX
Operations Admin Assistant
08/2007 03/2011
Houston, TX
Operations Admin Assistant
08/2007 03/2011
  • Assisting managers with completing investigations by taking witness statements or making recommendations
  • Entering performance management data in Amazon and Temporary systems
  • Assisting with safety and dock audits and/or type and publish them for managers
  • Communicating hours worked by associates to comply with Amazon standards for max time worked per day and week (12 hour day/60 hour week max)
  • Assisting managers with completing investigation by taking witness statements or making recommendations
  • Creating reports and assisting operations with research and analyzation of trends with attrition, attendance, unpaid time, roster management
  • Make points corrections for Amazon associates as directed by AM, Ops Mgr or HR>
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Northwestern University
Bachelor’s Degree in Business
Skills Skills
  • Strong analytical ability and attention to detail combined with good judgement and an ability to think independently
  • Ability to follow detailed instructions to complete routine procedures and/or operate standard equipment
  • Self-motivated and highly energetic with the ability to work on their own initiative or as part of a team
  • Results focused and the ability to perform to meet stretch targets
  • Ability to capture and record meeting minutes/discussion highlights, action items and task assignments on behalf of the Maintenance Team
  • Customer service skills necessary to effectively and professionally respond to requests
  • Proven ability in meeting challenging deadlines
  • Software skills, including use of MicroSoft Office software and web-based applications
  • Software skills, including use of Microsoft Office software and web-based applications
  • Verbal and written communication skills necessary to explain complex and/or confidential information
Create a Resume
1

Mountain Operations Admin Assistant Resume Examples & Samples

  • Payroll for 12 Mountain Operations Departments (About 400 employees), which includes correcting exceptions, input times when needed, distribute timecard reports and approve payroll on a biweekly basis
  • Purchasing / PO generation for 12 Mountain Operations Departments
  • Act professionally and maintain confidentiality at all times
  • Facility management of Mountain Operations Building
  • General office duties including filing and mail distribution
  • Follow all company policies and procedures
  • Knowledge of Microsoft Office applications (Excel, Word) - required
  • Prior Vail Resorts experience - preferred
2

Linux Operations Admin Resume Examples & Samples

  • Escalate support requests (phone/ticket) according to escalation procedures
  • Schedule and coordinate level-appropriate maintenance
  • Create and maintain customer loyalty by serving customers above and beyond their expectations
  • Basic knowledge or familiarity with Web Servers, Backups, RAID, Package Management, Firmware, Directory Services, in a large scale production environment
  • Familiarity with large scale, distributed environments
  • Good ability to handle multiple tasks and prioritize work in order to maintain required productivity levels
  • Technical certifications (i.e., RHCE, MCTSRHCT, A+, CompTIA, MySQL, CCNA, and CCIE) and/or demonstrable familiarity with Virtualization, CDN, Patching, HTML, Certifications, and Caching are a plus
3

Operations Admin Clerk Resume Examples & Samples

  • Advanced computer skills (Microsoft Office), understanding of SWL and Microsoft Access
  • Quality control
  • Detailed-oriented
4

Operations Admin Resume Examples & Samples

  • The successful candidate will ideally have experience within a similar environment
  • Technically proficient in terms of Bank systems, Payments and AML /Fraud processes would be beneficial
  • Some understanding and knowledge of the regulatory environment in Ireland (particularly Data Protection and the Criminal Justice Act) would be beneficial
  • Proficiency in a suite of MS office products is essential
  • Proven ability in meeting challenging deadlines
  • Strong analytical ability and attention to detail combined with good judgement and an ability to think independently
  • Results focused and the ability to perform to meet stretch targets
  • Self-motivated and highly energetic with the ability to work on their own initiative or as part of a team
5

Manager, Operations & Admin Resume Examples & Samples

  • 20% 2. Review monthly overhead reports. Report incorrect charges for journal entries to Finance
  • 10% 3. Headcount and overhead project based tasks for SPR & Marketing
  • 10% 4. Primary point of contact with specific corporate departments as need to support Motion Picture Group , including Facilities, IT, Telecommunications, Reprographics, Finance and P&O
  • 10% 5. Assist department head with international support as required
  • 5% 6. Maintain org charts for SPR, Marketing, SPRI Home Office, SPRI Territories
  • 5% 7. Coordinate all domestic relocations & office space requirements on day to day basis for the Motion Picture Group, and review & support international office space moves, restructures & other as required
  • 5% 8. Help coordinate and manage international summits as well as the budget for intl summits
  • Microsoft office, (including Excel, Word & Outlook) with strong Excel skills, Power Point a plus but not required
  • Accounting/finance experience required
  • Work well under pressure
  • Multi-task
  • Maintain confidentiality and exercise discretion
  • Project focused
6

Manager, Operations & Admin Resume Examples & Samples

  • Review monthly overhead reports. Report incorrect charges for journal entries to Finance
  • Headcount and overhead project based tasks for SPR & Marketing
  • Primary point of contact with specific corporate departments as need to support Motion Picture Group , including Facilities, IT, Telecommunications, Reprographics, Finance and P&O
  • Assist department head with international support as required
  • Maintain org charts for SPR, Marketing, SPRI Home Office, SPRI Territories
  • Coordinate all domestic relocations & office space requirements on day to day basis for the Motion Picture Group, and review & support international office space moves, restructures & other as required
  • Help coordinate and manage international summits as well as the budget for intl summits
7

Operations Admin Resume Examples & Samples

  • Make points corrections for Fanatics associates as directed by Operations Management or HR
  • Inputting corrective action documentation into Fanatics Corrective Action Tracking System
  • Generate productivity related correction action write-ups from Performance Feedback Tool
  • Answer questions for Fanatics associates on attendance points and paid time-off balances as required. Help escalate discrepancies to HR and resolve
  • Assist with filing of paperwork into the associates personnel files
  • Must have strong computer skills including Microsoft office suite (Excel, PowerPoint and Word)
8

Jntc-operations Admin Resume Examples & Samples

  • Maintain schedules, standard operating procedures, and other process documentation
  • Prepare for division and branch staff meetings and operate audio/video computer equipment
  • Maintain and update Service Joint Training Division portal site and Joint Knowledge Online site
  • Coordinate JNTC Liaison Officer (LNO) activities, travel, and reports
  • Organize annual JNTC LNO conference and new LNO hires orientation
  • Prepare materials, reports, and briefings for oversight bodies such as the JNTC Corporate Board, Executive Steering Committee, and Joint Integrated Process Team
  • Assist active duty personnel with Temporary Duty travel scheduling and approval in MS Excel and Defense Travel System (DTS)
  • Assist JNTC accreditation, certification, and mitigation functions as required
  • Associate’s degree or equivalent experience
  • Excellent computer skills including Microsoft Office Suite and SharePoint
  • Must be experienced in sending Microsoft Outlook meeting invitations, tracking invitation acceptances, operating audio/visual equipment, reserving facilities, and note taking
  • Must have working knowledge of JNTC processes and SJTD
  • Experience maintaining and updating SharePoint sites
  • Must have exceptional verbal and written communication skills to effectively interact with all levels of management, staff, and departments
  • Flexible, adaptable, self-motivated
  • Clearance level: Applicant selected will be subject to a government security investigation and must meet eligibility requirements for a Secret Level Clearance for access to classified information
9

Endpoint Operations Admin Resume Examples & Samples

  • High Quality Written and Oral Communications
  • Group Collaboration and Project Prioritization
  • Excellent Troubleshooting Skills
  • Innovation and Technology Planning
  • Vendor Interaction
  • Bachelor’s Degree in Computer Science, Computer Information Systems plus 3 years of IT related experience or an Associate degree with 5 years of IT related experience
  • 3+ years of SCCM experience required (Software Deployment, Reporting, Configuration, Endpoint Management)
  • 3+ years of Operating System Deployment through SCCM and MDT
  • 2+ years of GPO Development and Maintenance
  • Window Patch Management via SCCM or WSUS
  • Tier 2/3 support experience in an Enterprise Desktop Environment
  • Comfortable working within a change and release management system
  • Professional with a “Customer Service” attitude
  • Microsoft Certified IT Professional
  • ITILv3 Foundations Certification a plus
10

I.T Operations Admin nd Shift Resume Examples & Samples

  • Provide in-person manufacturing shop floor production system support (MES)
  • Provide maintenance and support for MES and other Information Systems within a fast paced manufacturing environment operating 24 hours a day, 7 days a week
  • Maintain daily performance of computer systems
  • Install computer peripherals such as scanners, speakers, printers etc
  • Maintain or replace barcode label printers and scanners, and track inventory levels
  • Perform PC hardware and software installations, upgrades, and troubleshooting
  • Clone hardware for quick hardware deployments
  • Support and execute approved equipment moves
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN) and other systems
  • Ensure system backup media is working and rotated on a regular basis to guarantee information availability in the event of system problems
  • Document software and hardware processes; promote organization and labeling of all IT equipment
  • Document new IT processes for training
  • Support and maintain phone system
  • Perform basic MS SQL Server queries for reporting purposes
  • Troubleshoot and identify recurring shop floor system related issues
  • Degree in a related field of study is preferred. Three years’ work related experience may be substituted in lieu of degree. Work experience combined with current schooling towards degree will be considered
  • Knowledge of Microsoft Office including MS Outlook
  • Ability to work flexible hours/ On call rotation support including weekends
  • Three years’ experience and extensive working knowledge in supporting PC/desktop environments running Windows 7 and greater, Windows Server 2008 and greater, TCP/IP Local Area Network using Microsoft servers
  • Basic networking is required
  • Experience in a manufacturing environment strongly recommended
  • Customer focused system support
11

Operations Admin Resume Examples & Samples

  • Provides support for the recruiting process (e.g., scheduling interviews, sending background checks, and contacting selected candidates)
  • Assists with maintenance of job files; ensures proper dispositioning of all applicants
  • Provides support on auditing, reviewing, and processing the human resources paperwork and forms
  • Provides support with the package handler sort observation process (e.g., scheduling tour times, arranging tour guides, and maintaining the sort observation log)
  • Generates, compiles, and distributes HR reports
  • Provides support to HR Department as needed
  • Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
  • Reviews, researches and/or enters data in various systems to support respective functional area
  • Compiles data and provides various regular and adhoc reports to management for review and determination
  • Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues
  • Assists management with Business Control Self-Assessment (BCSA) audit activity by retrieving data and/or files for review
  • Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer
  • Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy
  • Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review
  • Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager
  • Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review
  • Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution
  • Ability to follow detailed instructions to complete routine procedures and/or operate standard equipment
  • Customer service skills necessary to effectively and professionally respond to requests
  • Verbal and written communication skills necessary to explain complex and/or confidential information
  • Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals
12

Operations Admin Assistant Resume Examples & Samples

  • Print Amazon attendance counselings sent out by HR and organize with other counselings that need delivering so managers have one complete set of what they need to deliver
  • Generating various letters and distributing them to associates and/or managers
  • Research associates counseling history as needed to confirm correct level for next counseling, dates of prior counselings, etc. or provide summary of performance history for manager to use in making a recommendation for termination. – Focused on Amazon associates
  • Must have administrative experience such as data entry, managing data driven report processes or detailed processes that have a lot of components to manage
  • Computer proficiency, specifically with the Microsoft Office suite (Excel, PowerPoint, Word)
  • Must have strong oral and written communication skills
  • Must be able to work independently, seek answers when help is needed and motivated to seek out additional tasks for completion
13

Operations Admin Resume Examples & Samples

  • Clear flags in ATS and assess attendance point for associates for unexcused absences
  • Make points corrections for Integrity as directed by Amazon HR
  • Make points corrections for Amazon associates as directed by AM, Ops Mgr or HR>
  • Enter punches for orientation time for Integrity new starts
  • Research associates counseling history as needed to confirm correct level for next counseling, dates of prior counselings, etc. or provide summary of performance history for manager to use in making a recommendation for termination. – focused on Amazon associates
  • Additional Tasks, as needed
  • Administrative experience such as data entry, managing data driven report processes or processes
  • Computer proficiency including Microsoft office suite (Excel, PowerPoint, Word) is a must
  • Payroll/Timekeeping skills is a plus
  • Administrative experience within a manufacturing or production environment
  • Able to work independently, seek answers when help is needed and motivated to seek out additional tasks for completion
14

Operations Admin Assistant Resume Examples & Samples

  • Collect/organize time off request forms for Amazonians from managers and associates. Get approvals from managers for vacation requests as required
  • Identify, track and reconcile missing: in, out and lunch punches
  • With manager approval, clear discrepancies associated with Time Off Task flags
  • Submit counselings for both Amazonians and staffing agency associates (including tracking approval and printing for managers to deliver for Amazonians)
  • Answer questions for Amazon associates on points/vacp/pers balances as required. Help escalate discrepancies to HR and resolve
  • Additional Responsibilities may also include
  • Assisting with safety and dock audits and/or type and publish them for managers
  • Research associates counseling history as needed to confirm correct level for next counseling, dates of prior counselings, etc. or provide Summary of performance history for manager to use in making a recommendation for termination
  • Ability to quickly pick up new software and tools
15

Operations Admin Resume Examples & Samples

  • Total Experience: 3-10 years
  • Relevant experience in server support: 3+ years in Linux Server Administrator
  • Adequate Knowledge of UNIX/LINUX Platform, and strong fundamentals
  • Should have Knowledge & Experience in Linux
  • Good Understanding of trouble shooting & Linux Comman
16

Operations Admin Resume Examples & Samples

  • Safety, demonstrated behaviors in support of company safety procedures with focus on zero injuries. This includes driving results though behavioral observations, participation in SRC and daily trainings
  • Quality, demonstrates behaviors in support of quality work processes to include, Document & learn what First Pass Quality is and be sensitive to quality issues. Notify and follow through on any quality concerns
  • Learn, understand, and use Kronos for time reporting of hourly staff in support of line operations. Be able to assist with getting hourly staff inputted for vacation, FMLA, Short Term Disability, Long Term Disability, and other time/Kronos issues as needed. Monitor, issue attendance point notices and keep Line Owner informed when notices are issued. Work closely with HR on all time related concerns/personnel issues
  • Support all ConAgra Performance System (CPS) activities related to line operations as needed to include Pillar work, Daily Management Systems (DMS), And Continuous Skills Development (CSD). Assist in developing and or giving CPS training activities. Conduct DMS Audits as needed. Assist in autonomous maintenance-AMD as needed. Marginal tasks
  • Provides a professional, high standard of leadership to the team(s) within their span of responsibility that ultimately supports a positive level of engagement and inclusivity. This includes being fair, equitable and accountable to the standards set for Safety, Quality, efficiencies, work practices and professional conduct
  • Attends Daily R&R’s and DDS’s meetings (as directed) on a timely basis and where needed, attend and speak to their respective area in other meetings
  • Working relationship with Quality, Warehouse, HR, Maintenance
  • Facilitate and implement ConAgra Production System (CPS) initiative
  • Respond to e-mail and perform routine administrative tasks in a timely manner
  • Provide support to the maintenance, distribution, and other departments where needed
17

Operations Admin Intermediate Resume Examples & Samples

  • Extension Exceptionso Process Extension Exceptions through Customer Care software (Salesforce)
  • Process Extension Exceptions through Collections software (Shaw)
  • Extension Testing
  • Escalate more complex or difficult issues to higher level
  • Calculate accurate amounto Obtain proper approvalso Process with 100% accuracy
  • Basic knowledge of general/standard office and administrative procedures and methods
  • Excellent interpersonal skills, strong written communication skills and ability to multitask
18

Operations Admin Resume Examples & Samples

  • Review and process incoming virtual mail for Extensions
  • Meet established productivity and quality metrics
  • Review the Extensions processed report and test accounts for accuracy
  • Charge Off Processingo Review account for charge off eligibility
  • Must be available for month end processing schedule
  • HS diploma or equivalent required
  • 0-2 years experience in financial services or similar industry
  • Be flexible and a creative thinker
  • Basic data entry and word processing skills
  • Knowledge of Ally systems (CARS, Shaw, etc) preferred
  • Demonstrate a blend of business and technical proficiency combined with administrative expertise in the financial services industry
  • Manage multiple tasks, remain organized and be detail oriented
  • Judgment is required to determine the applicability of guidelines or policies to specific situations
19

Operations Admin Senior Resume Examples & Samples

  • Supports strategies to minimize net credit losses by maximization of dollars recovered from written-off accounts (outside collection/repossession agency/attorney management). This includes assisting with on-boarding new vendors by requesting and organizing information associated with the RFP process
  • Basic data entry and word processing skillsOral and written communication skills sufficient to provide routine information, greet visitors, answer inquiries, and refer calls
  • Some ingenuity and initiative required to collect information, coordinate activities with others, and resolve routine and/or factual problems
20

Operations Admin Senior Resume Examples & Samples

  • Provides effective customer communication, care and follow-up activity
  • Maintains pre-established loan quality, customer service, performance and productivity goals
  • Meets established personal monthly and annual goals that are based on but not limited to loan quality, customer service, productivity and production results
  • Stays informed of developing trends in the mortgage industry
  • 3+ years Industry experience required
  • Strong analytical, communication (written and oral), and interpersonal skills
  • Ability to respond quickly to a changing environment
  • Extensive experience with MS Word, Excel, PowerPoint
21

Operations Admin Resume Examples & Samples

  • Complete contract and purchase order forms, for management approval, utilizing standard templates, following up on delivery and receipt of goods and services and interacting with vendors to resolve deficiencies
  • Oversee workflow processes, data entry and retrieval of information via reports and customized queries through the Computerized Maintenance Management System (CMMS)
  • Track spend to budget through contracting and payment ledgers
  • Maintain contract, spending and safety related document files required by Business Control Self Assessment (BCSA) and record retention policies and procedures
  • File, copy, fax, answer the phone and other related common office administration tasks
  • Prepare documents, spreadsheets, presentations under management’s direction using MicroSoft Office Suite
  • No experience required; experience with company policies and procedures is preferred
  • General business skills such as typing, data entry, document review, phone, copier, fax
  • Software skills, including use of MicroSoft Office software and web-based applications
  • Ability to capture and record meeting minutes/discussion highlights, action items and task assignments on behalf of the Maintenance Team
  • Time management, organizational and multi-tasking necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals
  • Verbal and written communication skills necessary to explain complex information
22

Operations Admin Resume Examples & Samples

  • Entering productivity data into spreadsheets
  • Sending daily reports to Ops leadership team
  • Entering schedule changes in Kronos
  • Sending daily Kronos reports to Ops leadership team
  • Monitoring Ali for past due and upcoming training
  • Ordering of Supplies
  • This is a partial and growing list of responsibilities. The Ops Admin can expect additional duties to be assigned as needed
  • Extensive experience communicating with multiple departments
  • Excellent computer skills, warehouse management system experience and Access database experience required
  • Strong understanding of MS Office Suite and Email use
23

Director of Operations Admin Resume Examples & Samples

  • Works with VP of Operations and Administrative Team to set goals, clearly define operations, execute daily operations, and monitor metrics
  • Encourages and assists department heads in establishing a measure of performance, increased productivity, quality improvement, cost controls and maximum utilization of facilities. Advises CEO where executive action is necessary to accomplish these goals
  • Provides administrative direction for the operations of assigned departments and appraises the performance of respective department heads, including authority to hire and fire subject to the veto of the VP of Operations
  • Recommends improvement of hospital facilities in assigned areas, including construction or renovation of structures and purchase of new equipment
  • Communicates routinely concerning policy recommendations and suggested courses of action pertinent to the efficient operation of assigned departments
  • Assists in the development and implementation of short and long range plans
  • Identifies trends in operational, and financial performance, develops cost containment strategies, and identifies potential business opportunities
  • Coordinates work related to construction projects and other capital expenditures ensuring timely, accurate stewardship over company assets
  • At all times conducts self in a professional, ethical and compassionate manner with all individuals
  • Satisfactorily completes special projects as assigned
  • Directs department operations at facilities where assigned
  • Completes departmental performance and variance analyses, develops and monitors operational and capital budgets, prepares financial and operational reports communicating information to facility management in a highly competent and professional manner
  • Will serve as interim managers in various facilities and locations to further enhance their management and technical skills
  • Encourages and assists department heads in establishing a measure of performance, increased productivity, quality improvement, cost controls and maximum utilization of facilities. Advises where executive action is necessary to accomplish these goals. Plans the activities of individual departments in relation to other hospital departments so as to obtain a better understanding of each other’s problems
  • Represents the hospital by membership in related professional associations
  • Implement new initiatives and programs under the direction of VP of Operations and Administrative Team
  • Assists VP of Operations with various growth and strategic planning initiatives within the organization and the community
  • Assist with the implementation of the Ethic and Compliance program
24

Operations Admin Manager Resume Examples & Samples

  • Supports supervisor in accomplishing admin duties of overall operations of division
  • Manage Start and Permitting Department for all homes under construction
  • Supporting construction managers, purchasing managers, and/or customer care managers in their day to day administrative functions
  • May assist in coordinating training, meetings, coding invoices, and/or travel for management in assigned departments
  • Assist in training new staff on systems and procedures for respective departments
  • Supervising staff and delegating some of items mentioned above or below to staff
25

Operations Admin Resume Examples & Samples

  • Advise and provide direct management assistance to the head of Banking Operations
  • Provide Leadership and/or coordination of business initiatives regarding divisional and cross-business improvements to ensure consistency, improved efficiencies, cost savings; identification of business risk, regulatory impacts and improved customer experience
  • Skill leading and influencing large teams of diverse professionals
  • Act as the liaison across the organization and between Banking Operations, Technology, PMI, and Business Lines to facilitate continuous improvement, effective, open communication and to ensure agile alignment with business objectives
  • Independently manage large to small initiatives in the functional areas of Technology, Process, People and Projects
  • Consult and direct as assigned, areas and functions within Bank Operations
  • Bachelor’s Degree preferred, or more than 15 years relevant experience
  • 5 to 10 years Operational Banking, Treasury Management and Financial Services experience with end to end knowledge of business and consumer banking process required
  • Deep understanding of commercial and consumer banking products and technology
  • Hands-on experience leading core banking systems module implementations and upgrades from a Project Management as well as user perspective, including timeline management, financial and budgetary oversight, resource allocation, risk assessments
  • High level, demonstrated skill at collaborating across and through functional departments to achieve complex outcomes and continuous improvement
  • Intermediate skills using basic office computer systems including Microsoft office required
  • Excellent ability to lead as well as to influence within own scope as well as across the organization
  • Excellent skills at communicating and translating complex processes and projects to all perspectives both verbally and in writing
  • Specific skills and experience preferred: Client Experience and associated metrics at a senior level; Risk Management and Project Management at a minimum of intermediate level; experience with Payments and Deposit Services, leading teams responsible for all aspects of Operations, to include Research & Adjustments, Exception Item Processing, Account Maintenance, ACH Origination, Reporting, Imaging, Lockbox, wires; Success collaborating with Sales, Product Development, Information Systems, Legal, and Compliance
26

Operations Admin Resume Examples & Samples

  • Publish weekly schedules
  • Manage space access requests
  • Correct and monitor time clock punches and assess attendance occurrences for associates
  • Collect/organize time off requests. Get approvals from managers for vacation requests as required
  • Ensure proper coding paid time off such as Vacation/Paid Personal Time/Voluntary Time-off
  • Update operations reports as needed, work on projects for creating reports, etc
  • Track and order non-inventory supplies
  • Maintain training records and schedules
  • Computer skills, including Microsoft Office
  • Intermediate to advanced Excel skills
  • Demonstrated positive work attitude & leadership skills
  • Experience utilizing a time and attendance system
  • Ability to multi-task and manage details of different processes efficiently
27

I.T Operations Admin nd Shift Resume Examples & Samples

  • Provide 2nd shift support for both Brownstown, MI (on-site and in-person) and Toledo, OH (remote) manufacturing shop floor production system support (MES)
  • Provide maintenance and support for MES and other Information Systems within a fast-paced manufacturing environment operating 24 hours a day, 7 days a week
  • Perform basic MS SQL queries for MES support purposes
  • Ability to work flexible hours / On-call rotation support including weekends and emergencies
  • Experience with hardware troubleshooting and problem resolution
  • Basic experience with software troubleshooting and escalation
  • Knowledge of Microsoft Access or SQL server database queries and management studio
28

Operations Admin Resume Examples & Samples

  • Make UPT corrections for Amazon associates as directed by site leaders or Human Resources
  • Additional Responsibilities may also include: Assisting with safety and dock audits and/or type and publish them for managers
  • Computer skills including Microsoft Office Suite (Excel, PowerPoint, Word
29

Recceptionist / Operations Admin Resume Examples & Samples

  • Switchboard operation for busy sales and operations center
  • Routing and coding of incoming mail
  • Compiling product inventory data
  • Administrative support for our warehouse team
  • Experience in an Administrative Support or Customer Service position
  • Intermediate understanding of Excel and other Microsoft Office products
  • Successfully complete drug and background screen
  • Comfortable working in a warehouse setting
30

Operations Admin Assistant Resume Examples & Samples

  • Collect and organize time off request forms for Amazonians from managers and associates. Get approvals from managers for vacation requests as required
  • With manager approval, clearing discrepancies associated with Time Off Task flags
  • Input corrective action documentation into Amazon GAPS system
  • Submit counselings for both Amazonians and Integrity associates (including tracking approval and printing for managers to deliver for Amazonians)
  • Print/post rates throughout shift for all associates on set schedule
  • Administrative experience utilizing a time and attendance system
  • Ability to multi task and manage details of different processes efficiently
31

Operations Admin Resume Examples & Samples

  • Experience in a Call Center or Phone Related position
  • Experience handling tier 1 customer questions
  • Great Attitude
32

Operations Admin Resume Examples & Samples

  • HS graduation and four years of related administrative experience or an equivalent combination of education and experience; and demonstrated ability to successfully perform the assigned duties and responsibilities
  • Intermediate level in Microsoft Office 2010, Word and Excel: Ability to create and edit, create and edit TOC, Create and edit headers and footers, change fonts, template format, adjust columns and rows, use various outline formats, create drop down lists, use filters, use track change feature, format for “print ready”, Ability to use sum/subtract formulas, and organize data logically and consistently
  • Intermediate level in Microsoft Outlook: Ability to manage multiple email accounts, Ability to manage multiple calendars, set up meetings with various people and apply scheduling best practices
  • Basic level computer technology knowledge: Understand how network shared folders are located and how they are used. Understand the difference between local drive and network shared drives. Understanding how permissions are set for personal pdrives and network shared folders
  • Professional knowledge of basic accounting principles
  • High degree of initiative, flexibility, and responsibility to complete assignments
  • Two years of administrative support experience in using multiple calendars, scheduling medium to complex meetings, small to medium event coordination
  • Comprehension, critical thinking, and active listening competency: Ability to gather information, process, and analyze to reassemble information in an organized manner in written and verbal form. Engaging with colleagues to understand their processes and how their role links to other processes
  • Quality of work competency: Maintains high standards of work, able to recognize and correct errors, regularly produces complete, accurate and timely professional work
  • Proven organizational skills and ability to meet deadlines
  • Experience with reconciliation of accounts, vendor management through purchase orders, accounts monitoring and reporting
  • Experience managing spreadsheets that include complete, accurate, consistent and well organized data
  • Demonstrated history excellent attendance and reliability
  • College degree and two year of related administrative experience or an equivalent combination of education and experience
  • HR Service Request System (SRS)
  • IT Service Now
  • Facilities Maximo System
  • Smartsheet
  • Box
  • Wiki Confluence
  • Google Docs
  • Prior experience using UCSF systems (i.e. MyReport, Peoplesoft, BearBuy, MyExpense)
  • BA/BS and two years of related administrative experience or an equivalent combination of education and experience
  • Proficiency using PeopleSoft Journal Preparer
  • Experience as a UCSF Petty Cash Handler
  • Experience in a laboratory or academic setting
33

Operations Admin Assistant Resume Examples & Samples

  • Assisting on the floor when needed during seasonal peak times or based on business needs
  • Acting as a communication coordinator within an FC which may entail updating visual communications, ACID TV displays and creating weekly newsletters
  • Conducting HR Gembas or Champion for the Associate Interviews
  • Assisting managers with completing investigations by taking witness statements or making recommendations
  • Creating reports and assisting operations with research and analyzation of trends with attrition, attendance, unpaid time, roster management
  • Using People Portal, People Insight or HRBI reports to research and analyze data to impact HR metrics and working on projects geared toward impacting HR metrics such as attrition and attendance
  • Administrative experience such as data entry, managing data driven reporting, or ownership of detailed processes
  • Computer experience, specifically with the Microsoft Office suite (Excel, PowerPoint, Word)
  • Ability to work up to ten hour shifts with or without reasonable accommodation on a warehouse production floor
  • Ability to work night and weekend shifts as Amazon is a 24/7 environment and shifts may change due to business needs
  • Bachelor’s Degree or equivalent post-secondary degree
  • Ability to multi-task and manage details of different processes efficiently in a fast paced environment
  • Must be able to work independently, seek answers when help is needed, and motivated to seek out additional tasks for completion
34

Operations Admin Assistant Resume Examples & Samples

  • Assisting on the floor when needed during seasonal peak times
  • Acting as a communication coordinator with an FC which may entail visual communications, ACID TV displays and weekly newsletters
  • Assisting managers with completing investigation by taking witness statements or making recommendations
  • Using People Portal, People Insight or HRBI reports to research and analyze data to impact HR metrics
  • Working on projects geared toward impacting HR metrics such as attrition and attendance
35

Operations Admin Senior Resume Examples & Samples

  • Actively monitor and utilize Placements Plus to ensure accurate vendor account placements as well as daily/monthly reporting
  • Completion of all monthly control log activities and reporting including but not limited to complaint log maintenance, FDCPA training, OCA Placements etc
  • Monitor Outsourced Suppliers' performance to identify and correct performance problems
  • Active participation in monthly OCA vendor performance calls
  • Adherence to all controls and compliance requirements
  • Creation and management of monthly control log of vendor access to PDP and Columbus
  • Perform testing and validation activities
  • Customer complaint solutions
  • Recommend and execute on ideas to increase teams overall efficiency/ effectiveness
  • Assist with annual audits as needed
  • 3 + years experience in financial services or similar industry. Associate's degree or Bachelor's degree in business or related may be used as a proxy for the experience
  • Expert data entry and word processing skills; Intermediate or advanced Microsoft Excel skills required
  • Advanced oral and written communication skills sufficient to provide information, answer inquiries, and refer calls
  • Knowledge of Ally systems (CARS, Shaw, etc.) preferred
  • Ability to exercise judgment to research and solve operational problems where the answer is not apparent
  • Ability to decide when approval of an unusual transaction exceeds assigned authority or would have broad ramifications, and to bring such incidents to the attention of the supervisor. Perform qualitative review of individual situations, identify trends, and make recommendations