ICT Manager Resume Samples

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JM
J Moen
Jerrod
Moen
423 Schowalter Valleys
Dallas
TX
+1 (555) 769 5408
423 Schowalter Valleys
Dallas
TX
Phone
p +1 (555) 769 5408
Experience Experience
Dallas, TX
ICT Service Manager
Dallas, TX
Runolfsdottir-Legros
Dallas, TX
ICT Service Manager
  • Relating & Networking
  • Work with IT teams to ensure the fulfilment of Service Level- and Operational Level Agreements
  • Documented track record in IT service management and/or service delivery
  • Identity management related data models
  • Identity lifecycle management
  • Master data management
  • Communicate and work with business and IM subject matter experts
Boston, MA
ICT Technical Product Manager
Boston, MA
Schmeler-Maggio
Boston, MA
ICT Technical Product Manager
  • Ensuring architectural optimization, alignment and standardization of products and solutions and/or technology and/or platform, considering ITTE Strategy, Enterprise Architecture (including Information Model Architecture)
  • Ensuring architectural optimization, alignment and standardization of products and solutions and/or technology and/or platform, considering IT Strategy, Enterprise Architecture (including Information Model Architecture)
  • Ensuring development of global solutions and optimizing the reuse of existing platforms/technology as well as already developed solutions and functions within the ITTE product portfolio
  • Ensuring development of global solutions and optimizing the reuse of existing platforms/technology as well as already developed solutions and functions within the IT product portfolio
  • Other roles in ITTE solution area; ITTE Business Relationship Manager, ITTE Strategic Product Manager, IT Product Portfolio Manager, Practice Analysts etc
  • Establish a cooperative working environment with Business-, IT- and supplier colleagues
  • Stay updated on SuccessFactors roadmap to proactively propose improvements
present
Houston, TX
ICT Program Director / Manager
Houston, TX
Torp-Cummings
present
Houston, TX
ICT Program Director / Manager
present
  • Perform work on customer site and engage with customer teams at all levels
  • Competence, Resource and Performance Management
  • Develop and execute on delivery strategy/processes from pre-sales to realization
  • Highly developed working knowledge of business process, including tender and sales
  • Manage project finance: ensure financial system monitoring
  • Good Knowledge on eTOM frame work and ITIL
  • Project & program management
Education Education
Bachelor’s Degree in Business Administration
Bachelor’s Degree in Business Administration
Tulane University
Bachelor’s Degree in Business Administration
Skills Skills
  • Demonstrate vision, foresight and focus on quality and continuous improvement using Komatsu Way methodologies
  • Ability to evaluate, utilize and improve data access systems
  • Technical understanding of system integration among current and legacy technologies, including RPG (AS400), Microsoft development platforms (SharePoint, .NET, SQL), BI tools (Microsoft stack, Tableau, others), commercial software packages (e.g., SAP, Baan, PTC Servigistics, GTNexus)
  • Knowledge and understanding of common IT and telecommunications systems and setup. Ability to quickly develop a working knowledge of business processes and information & communication systems at Ripley Parts Operation and other KAC locations
  • Excellent management, and technical and business communication skills
  • Understanding of service parts distribution business processes
  • Technical understanding of mainframe system technologies, including COBOL, DB2, IMS DC, zOS, CA Scheduler, etc
  • Application development and operational management
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15 ICT Manager resume templates

1

T&d-ict-business Manager Resume Examples & Samples

  • Prepare and present regular financial reports covering total technology spend on both infrastructure and manpower cost to internal customers so as to increase cost transparency and promote better joint cost management between provider and user sides
  • Partner with IT managers to monitor and manage technology spend both on cash and PnL sides through provision of support on project cost tracking, application total cost of ownership, rate/volume analysis and software capitalization
  • Continuously work across boundaries to explore rooms on process improvement and report automation
  • Be the point of contact for any technology related cost enquiries from both IT managers and internal customers
  • Run the global budgeting and forecasting process in Asia
  • Subject matter expert on all financial and resource management process/tools and support the roll out in Asia
  • Minimum bachelor’s degree
  • Experience in oversight of financial performance including budgets, forecast, performance financial analysis and standard costing cost accounting
  • Internal control design and implementation
  • Fluent English language ability
  • Excellent communication and presentation skills upward, downward and laterally
  • Proficient in Microsoft Excel and Power point
  • Willing to do hands-on work
2

Ict Technical Product Manager Success Factors Resume Examples & Samples

  • Own the SAP SuccessFactors product landscape for the company
  • Develop and implement a good strategy for the upgrade/enhancement/feature roll out of the product
  • Work in conjunction with the SAP-HR team in rolling out SF features to the company
  • Help in defining the HR portfolio strategy, roadmap and optimize portfolio TCO
  • Support the development of domain target architecture
  • A first academic degree or equivalent qualification
  • 6-10 years of experience depending on job stage
  • Authority leadership within Portfolio and its context
3

ICT Technical Product Manager Resume Examples & Samples

  • 2Responsibilities
  • 1Personal Traits
  • Experience in implementing HR eforms and SAPEnterprise Portal ESS MSS for atleast 3 different engagements spanning across 4 years
  • Should have gone through the entire lifecycle of requirement gathering, design, build, test , deploy and hypercare
  • Should have a minimum of 3 years of SAP ABAP and WebDynpro Java & ABAP stack
  • 4Competence required for role responsibilities
4

ICT Manager Resume Examples & Samples

  • 2 + years' experience in a similar role with a 3rd level IT degree
  • Knowledge of IT procedures including operating systems, servers, networks, DNS, DHCP, network security, SAN, NAS, Active Directory, Exchange, Microsoft, File/Print, LDAP, firewalls, VPN, secure remote access internet access, virus protection, security filtering, LAN/WAN/MAN and Wireless
  • Significant experience in various ICT systems/languages etc. to include: HL7
  • Healthcare experience desirable
  • Strong knowledge of data protection and associated legislation
5

Ict Asset Manager Resume Examples & Samples

  • Planning, Forecasting and Approval of CAPEX investments
  • Initiate and follow up of procurement activities
  • Preferably a degree in Business Administration or any equivalent or relevant industry experience, a technical degree is an added advantage
  • Good skills to co-ordinate teams and team leading skills
  • 0-5 years of experience in logistics, procurement or simmilar
  • Experience working with multi-national global organizations is an advantage
  • Experience of virtual work team environment
  • Telecommunication HW knowledge is an advantage
6

ICT Account Manager Resume Examples & Samples

  • In-depth experience and proven track record of doing Sales in IT, Telecom and/or Media, both SW and Consulting and Systems Integration services
  • Ability to do consultative selling, creating a customer business case and translate customer needs and shape it in a step-wise approach
  • Good relationships and contacts in the Vietnamese market amongst Telecom, IT and Media companies
  • Knowledge of ICT including Media, competitors & value proposition
  • Proven leadership to mobilize expertize and drive sales teams
  • Discover, shape and close ICT deals
  • Secure Ericsson involvement in creating customer visions, strategies, requirements and to translate into Ericsson capabilities within the domain
  • Secure ICT business is part of KA growth/sales plans, actively creating the plans together with KA team
  • Contribute to Customer satisfaction in ICT domain
  • Bridge between Account, EP & Operations organizations to drive Engagement strategy & to mobilize team (secure knowledge sharing, documentation, re-use & business continuity)
  • Drive business continuity including innovation, add-on sales, up-sales & software sales business model
7

ICT Service Manager Resume Examples & Samples

  • Supporting Service portfolio life-cycle management
  • Supporting Service costing / financial modeling
  • Identity management related data models
  • Identity lifecycle management
  • Provisioning concepts
  • Master data management
8

ICT Technical Product Manager Resume Examples & Samples

  • Experience of working with Finance processes in a global company for at least 2-3 years is an advantage (Accounting, Closing, Controlling, Reporting, Treasury etc)
  • Extensive technical knowledge and experience on developing/implementing/architecting SAP FI/CO/FSCM solutions at global companies
  • Competence on SAP PS/SD/MM/PP modules, with deeper knowledge of areas having financial impact (i.e. product costing, project accounting...)
  • Knowledge and understanding of IT environments (IT development, implementation and IT operations)
  • Knowledge of Ericsson business and IT processes
  • Knowledge of Ericsson IT landscape especially the SAP landscape
  • Experience of IT development in the SAP area
  • Ability to understand and convert business requirements to design solutions
  • Experience of working with global service providers is an advantage
  • Business focus, result oriented and an interest in working with continuous improvements
  • Ability to work in a team, in a friendly environment, collaborate and share assignments with other Technical Product Managers
  • Excellent communication skills (written and verbally)
  • Master's degree in Finance, Business Administration, Accounting, Computer Science, Telecommunication or related field
9

ICT Software Asset Manager Resume Examples & Samples

  • Planning, Forecasting and Approval of CAPEX investments
  • Registration of all assets in the Asset Management Systems and Tracking
  • Planning, Forecasting and Reporting Utilization of all assets
  • Surplus management including scrapping of assets
10

ICT Account Manager, CU MTS Resume Examples & Samples

  • Breakthrough in to ICT Areas within Customer's
  • Establish partnership relations with IT/Marketing
  • Hunt for new opportunities
  • Hunter type of person
  • LI-SM1
11

ICT Information Manager Resume Examples & Samples

  • Develop and deploy a common Information Framework for Ericsson
  • Develop and deploy policies, directives and instruction for Information Management for all of Ericsson
  • Secure, improve, drive and update the ARIS repository including processes around the way of working
  • Experienced in Java scripting
  • Experience in Software development
  • Experience of a modeling repository tool, for example ARIS, SPARX, or OP
  • Experience in ARIS
  • Experience Process, Information and Data Modeling
  • Experience in System management
  • Requirement analysis
  • Change & Improvement Management Skills
  • Information, Process Architecture
  • Team working skills
  • ARIS experience, Information Architecture
  • Required education: Bachelor or Master degree
  • Certification or documented work with Enterprise architecture and ARIS
  • Experience in Agile ways of working
  • Experience in Enterprise Architecture
  • BPMS knowledge
  • Experienced in working with Architecture frameworks, for example TOGAF, ZACHMAN or SOA
12

ICT Information Manager Resume Examples & Samples

  • Experienced in working with BPMS
  • Modeling, UML, IE or other modeling language. Preferable UML
  • Experienced with ARIS Connect or other Portal solution. Configuration and Adaptation
  • Experienced with Configurations management
  • 8-10 Years relevant work experience
13

Ict Asset Manager Resume Examples & Samples

  • Planning, Forecasting and Approval of software investments
  • Registration of all SW assets in the SAM tool
  • Planning and Forecasting Utilization of all SW assets
  • SW asset optimization
  • An academic degree in or any equivalent qualification
  • 5-10 years of work experience
  • Experience working with multi-national global organizations
  • Experience of virtual work team environments
  • Fluent in the English language
14

ICT Manager Resume Examples & Samples

  • Lead ICT program design, adaptation, and implementation with ICT officers and technical experts
  • Coordinate with other program staff to ensure appropriate and timely implementation of all activities in the approved work plan and conduct occasional field visits for ICT project oversight
  • Supervise and work collaboratively with the ICT Communications Officers to ensure appropriate programming implementation according to the project work plan time line
  • Coordinate with other stakeholders, particularly the Health Promotions Department of MoPH, and identify opportunities to collaborate or adapt programming to be complementary to co-existing ICT communications campaigns
  • Represent the ICT component of the project to all stakeholders and, with program management, coordinate planned activities with the Ministry of Public Health, Ministry of Communications and Information Technology, and other line ministries
  • Lead negotiation of local contracts for integral services, such as mobile network operator IVR operations
  • Lead translation and verification of all programming for ICT platforms into appropriate message format for various technical applications (e.g. IVR and voice SMS recordings); and
  • Keep senior management apprised of activity progress and carry out other technical, program or senior managerial tasks as assigned by the supervisor
  • Graduate degree in computer science or communications
  • At least five years experience with ICT programming in Afghanistan with national reach. Candidates with health ICT/social marketing/demand generation experience desired
  • Ability to translate technical material into digital/voice content accessible to a broader audience through various media channels
  • Ability to travel nationally for activity monitoring
  • Facility with Internet and word processing software
  • Ability to work in a team and think strategically and critically about the role of information in achieving project objectives
  • Strong interpersonal and stakeholder relations skills, particularly with private sector and government partners
  • Excellent verbal, written, presentation and editing skills in English, Dari, and Pashto
  • Strong organizational skills; ability to prioritize work
  • Qualified female candidates particularly encouraged to apply
  • Ability to work effectively, both independently and in a team unit
15

ICT Program Director / Manager Resume Examples & Samples

  • Program/Project Management & Execution for ICT BSS/OSS Transformation projects
  • Proven track record, working as a supplier towards major telecom operators
  • Experience with Fullstack Solutions, including Billing, Charging, Provisioning, CRM and Order Management
  • Proven experience presales, scoping and execution
  • Proven experience with 3PP Suppliers acquisitions and management experience
  • Spanish language
16

ICT Service Manager Resume Examples & Samples

  • Work with Business stakeholders to identify the business requirements and the expected outcome
  • Collaborate with Business subject matter experts to select the relevant sources of information
  • Work with IT teams to ensure the fulfilment of Service Level- and Operational Level Agreements
  • Assess, with the business, the expected qualification and assurance of migrated data
  • Work in iterative processes with the Business to ensure data and information consistency
  • Communicate and work with business and IM subject matter experts
  • Educate the business - and where needed the IM teams - on the new processes and tools to help the organization understands
  • Bachelor degree in mathematics, statistics or computer science or related field; Master degree preferred
  • Several years of relevant experience in Information Management
  • Solid knowledge of Software Engineering tools, preferably the Attlassian tool chain products
  • Experience in PLM (Product Lifecycle Management) processes and software solutions, preferably PTC Windchill and
17

ICT Construction Manager Resume Examples & Samples

  • Participate in developing most appropriate Procurement Strategy for the different Tender Packages
  • Bid List Evaluation
  • Overlook and evaluate the Contractors prequalification list of possible suppliers/ subcontractors
  • Overlook Contractor and follow up on their design, fabrication and installation strategy and plan of the exhibition items
  • Review Contractor shop drawings for compliance and integration with exhibition design and other 3rd party stakeholders
  • Overlook Contractor off-site production
  • University Degree in Mechanical or Electrical Engineering
  • Excellent command of English Language
  • Min 20 years of post-graduation experience in construction
  • Preferable experience in complicated buildings like hospitals, museums, hotels, casinos
  • Experience in projects in US and/or in Europe will be considering an asset
18

ICT Technical Product Manager Resume Examples & Samples

  • Bachelor degree or equivalent qualification
  • 8-10 years of experience, preferably as SuccessFactors Implementation consultant
  • Experience in SAP HCM to SuccessFactors Employee Central migration
  • Experience in configuration of core Employee Central along with Time, Benefits and Position Management, etc
  • EC Reporting, Compliance and Auditing
  • Integration experience between EC, Recruiting and Onboarding
  • Experience in Global implementation of Employee Central
  • SuccessFactors Employee Central certification preferred
  • SAP HCM experience
  • Knowledge and experience of any other SuccessFactors modules is an added advantage
19

ICT Program Director / Manager Resume Examples & Samples

  • Drive project execution: track project activities , monitor & handle changes, conflicts & escalations
  • Handle customer & stakeholder engagement: manage customer relationship building confidence & trust , ensure project progress arranging meetings & customer events
  • Develop the CPM discipline: simplify processes, methods & tools with innovative ideas
20

ICT Program Director / Manager Resume Examples & Samples

  • A proven record of accomplishment in leading software integration OR ERP implementation engagements as a project manager/ director
  • Excellent consulting, facilitation, and change management skills
  • Strong persuasion and negotiations skills with ability to create ‘win-win’ outcomes and long-term trust relationships
  • LI-MS3
21

Category Manager ICT Resume Examples & Samples

  • Develop and deploy vision and approved plan for category and provide input to the Category and hub Director when developing category plan
  • Responsible for category strategy development as to deliver maximum value
  • Define and validate global sourcing strategy using internal and external analysis
  • Accountable for internal and external analysis by
  • Be a challenger in the different Sourcing teams
  • Validate the sourcing decision documents
  • Manage business relationships both with internal as with external parties
  • Provide expert input on the key milestone meetings
  • Key person for discussion of commercial issues
  • Manage standardized process across the categories
  • Manage relationship with internal customers during projects
  • Collect and manage internal customers feedback on the sourcing process to identify further Business value creation opportunities
  • Improve and reinforce the DSM Purchasing profile and recognition within the internal customer community
  • In-depth knowledge of the ICT cluster in terms of products, services, suppliers and contracts
  • In-depth knowledge of ICT Spend in terms of business dynamics, markets, innovation requirements and growth opportunities
  • Good command of English (written and spoken)
  • Business management skills, influencing, challenging, outside-in
  • Exceptional communication skills (both oral and written) and presentation skills
  • Must be able to work across all functions and levels of an organization, as well as in a global, culturally diverse environment
  • Superior negotiating skills at executive management level
  • Proven project management skills and demonstrable process implementation ability
  • Problem solving, quantitative skills and decision making talent
  • Leadership skills with an ability to influence without authority
  • Relationship manager skills for key suppliers
  • DSM Purchasing is a globally-operating functional group under the leadership of the Chief Purchasing Officer. Its mission is to connect customer needs with supplier solutions. With in-depth knowledge of supply markets and close collaboration with our businesses and suppliers, our Purchasing professionals bring supplier capabilities to DSM in an efficient and transparent way. Sustainable and innovative supplier solutions, strong supplier partnerships and an international supply base are important drivers in the value creation for the growth of DSM
22

ICT Manager Parts Systems Resume Examples & Samples

  • 1) Provides management, oversight and direction for all Parts Operations application systems. These include mainframe (COBOL, DB2, IMS DC) applications, as well as commercial software components (Servigistics, Clippership, etc.), BI components, and web applications and services. The role includes management of third party service providers (primarily Wipro) and management of relationships with other IT technical teams. Scope includes two primary service parts distribution centers located in Ripley, TN and Peoria, IL, as well as regional depots (RPDCs), packagers and third party providers of remote brokerage and port of entry operations. Approves and manages purchase of new and additional operating system hardware & software
  • 2) Defines functional and technical requirements for key work streams related to development of a New Parts System. These include Supplier Portal (GTNexus) and Forecasting (Servigistics). In addition, will collaborate with other tracks to ensure sound design, development, and deployment. Following implementation of the new system, will have primary responsibility for working with business operations teams to ensure successful transition and effective ongoing operations of the new system
  • Supervise and assist staff in the completion of all duties and operational requirements. Current staff includes 3 employees and 1 contractor
  • Recommend and implement improvements to the business operations systems, including on-premise and hosted systems, integration with other systems, and platform and infrastructure components
  • Work with multiple business units to evaluate, estimate, and prioritize system improvement requests
  • Develop work plans and allocate staff to multiple activities, including system support, enhancement, and projects
  • Oversee security administration and SOX compliance reporting for PIPS, PREPS, PWINS, Active Directory, phone systems and other Komatsu systems
  • Assist Business Intelligence staff responsible for accurate and timely generation of all daily, weekly, monthly and ad hoc reports
  • Maintain a working knowledge of each Parts Division’s departmental function and requirements to provide technical support and office services to Parts Operations
  • Act as Parts Operation liaison to provide information and communications to Corporate IT on data access requirements and Ripley Parts Operations systems
  • Support and ensure compliance with Komatsu IT policies and procedures, including change control policies
  • Must be available during regular business hours and after hours to support 24 hour / 7-day week operation
  • Application development and operational management
  • Technical understanding of mainframe system technologies, including COBOL, DB2, IMS DC, zOS, CA Scheduler, etc
  • Technical understanding of system integration among current and legacy technologies, including RPG (AS400), Microsoft development platforms (SharePoint, .NET, SQL), BI tools (Microsoft stack, Tableau, others), commercial software packages (e.g., SAP, Baan, PTC Servigistics, GTNexus)
  • Understanding of service parts distribution business processes
  • Understanding of system development and management methods (ITIL, agile, waterfall) and governance requirements (SOX, trade management, export compliance, etc.)
  • Excellent management, and technical and business communication skills
  • BS/BA degree in Information Systems or equivalent experience. Advanced degree preferred
  • A minimum of 5 years Information Technology experience including supervisory experience
  • Knowledge and understanding of common IT and telecommunications systems and setup. Ability to quickly develop a working knowledge of business processes and information & communication systems at Ripley Parts Operation and other KAC locations
  • Ability to evaluate, utilize and improve data access systems
  • Demonstrate vision, foresight and focus on quality and continuous improvement using Komatsu Way methodologies
  • Experience developing business information systems for high volume distribution businesses. Service parts experience is preferred
  • Experience working with mixed teams of employees and contractors, including remote teams is preferred
23

ICT Operations Manager Resume Examples & Samples

  • Build and maintain relationships with key internal stakeholders who are typically at senior levels within their organizations
  • Clearly communicate and report on ITTE Financials to stakeholders, with strong understanding of TCO of services delivered to stakeholders’ organizations
  • Work collaboratively with Service Managers across multiple geographic areas to ensure alignment of stakeholder requests that cross multiple Global ICT Center
24

ICT Operations Manager Resume Examples & Samples

  • Education: ITIL Certificated, documented experience of participating in Incident and Change processes
  • Knowledge from Ericsson Organization (Preferred)
  • Knowledge about IT industry, Knowledge about IT Centers operational processes. Basic IP Network understanding
25

ICT Program Director / Manager Stage Resume Examples & Samples

  • Manage project finance: ensure financial system monitoring
  • Several years experience in delivering IT/Telecommunications projects, in particular, Systems Integration (IP, Core & Cloud) projects
  • Have excellent planning and scheduling skills
  • PMI certification (or PRINCE II)
  • 3rd pp suppliers management experience
  • Project sales process
26

ICT Program Director / Manager Resume Examples & Samples

  • Bachelor’s Degree or equivalent, preferably in telecommunication, science, engineering or business discipline
  • 5+ years’ experience as a Project Manager - leading and managing complex projects
  • Several years experience in delivering IT/Telecommunications projects, in particular, Systems Integration (OSS/BSS) projects
  • Have excellent financial understanding and the ability to manage cost efficient service deliveries
  • Proven experience in effectively managing subcontractors and stakeholders across large projects
  • Knowledge in root cause analysis/problem solving and the ability implement/drive corrective actions and efficiencies
  • Experience in scoping and selling projects
27

ICT Operations Manager Resume Examples & Samples

  • Education: Successful candidates have a Master Engineering degree
  • Minimum years of experience: Min 3 years of relevant work experience
  • Domain experience: HW Installation and/or business development
28

ICT Change Manager Resume Examples & Samples

  • Minimum of 2 years’ experience as an ICT Change & Release Manager or similar role
  • Ability to engage with business representatives and communicate with all levels of stakeholders
  • Excellent communication skills with the ability to liaise with stakeholders at all levels
  • Enthusiastic, professional, and confident personality, with a focus on client, team and individual success
  • Previous experience in an IT Service Delivery/ICT Operations role desirable
  • Sound working knowledge of ICT Infrastructure Operations and Managed (Citrix) environments
  • A tertiary qualification in Business, Information Technology or related discipline desirable
  • Knowledge of ICT Service Management systems – particularly in regard to Change Management, Release Management and the relationship to other IT Service Management processes
  • Please detail an example of a time when you had to assess an ICT Change Request when you had limited technical understanding of the service/solution and the associated business and technical implications. In your answer, please describe the situation, the action you took and the outcome
  • Please provide an example of a time when you determined that a project-related ICT change was not ready for implementation. How did you determine the readiness gaps, what actions did you take and what was the outcome?
29

ICT Asset Manager GIC Rosersberg Resume Examples & Samples

  • Registration of all assets in the Asset Management Systems and Tracking
  • Planning, Forecasting and Reporting Utilization of all assets
  • Surplus management including scrapping of assets
  • Manage and Track usage of assets in a multi-sourced IT environment
  • Performance optimization
  • Around 5 years of relevant experience
  • Experience from production planning, logistics or production
  • Supply Chain & Supply Process knowledge
  • HW and SW Life cycle management
  • Good written and spoken English skills, is a pre-requisite for the position, as is a good general IS/IT competence level
  • LEAN and Agile WoW
30

ICT Operations Manager GIC Rosersberg Resume Examples & Samples

  • Overall forecast coordination in alignment with stakeholders
  • Coordinate activities, directives and time plans between Operation line, GIC Program, Asset Management, and Cost Center Controlling
  • Forecast meetings coordination
  • Drive Cost Control Target follow up and analysis (results and required actions)
  • Enable HW Utilization
  • License Management
  • Life Cycle Management
  • At least a Bachelor degree in Engineering or equivalent
  • Minimum 3 years of relevant work experience
  • Supply Chain & Supply Process as well as change management knowledge
  • HW and SW Life cycle management
  • Applies advanced professional knowledge. Has understanding of business issues
  • Recommends, introduces, and communicates improvements
  • License Management, License and Support handling
  • LEAN and Agile WoW
  • Business Cost control acknowledge and experience
31

ICT Program Manager Resume Examples & Samples

  • Build a strong Customer Relationship (IT, Engineering, Marketing, Finance etc.). Daily present at customer site, becoming an Ericsson agent at customer premise to increase the customer’s trust on Ericsson as a system integrator
  • Able to catch and drive up-sales opportunities
  • Coach the team, to interact with them and to support them for their professional growth, and identify and recognize talents
  • Support in asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology fine-tuning as well as harvesting the best practices from the programs driven
  • Drive project/program execution: track project activities, monitor & handle changes, conflicts & escalations
  • Handle customer & stakeholder engagement: manage customer relationship building confidence & trust, ensure project/program progress arranging meetings & customer events
  • Manage project/program finance: ensure financial system monitoring
  • Contribute into Program governance
  • Develop the business: participate to contract preparation & to pre-sales meetings
  • Develop the Project/Program management discipline: simplify processes, methods & tools with innovative ideas
32

ICT Manager Resume Examples & Samples

  • Drive large and complex customer project engagements in Australia
  • High Level Solution/Technical and Contractual responsibility during project delivery
  • Overall management of all project activities (solution, scope, time, costs and quality)
  • Manage the execution and mitigation of risks of project contractual agreements
  • Be accountable to all stakeholders (internal and customer) for the delivery of projects
  • Leadership and management of local and remote teams
  • Management of project financials
  • OH&S responsibilities
  • Mentoring junior ICT Managers
  • Management of global product units to ensure delivery
  • Driving add on sales through constant customer engagement
  • Lead the transformation of your team to optimise delivery strategies
  • Tertiary qualification in Computer Science, Engineering, IT, Business or equivalent
  • Formal project management accreditations (i.e. PMP)
  • 6 or more years of project management experience in high risk IT and/or system integration projects
  • Strong technical background will be highly regarded (i.e. previous role as a Solution Architect)
  • Proven experience delivering IP/ Packet/ Cloud
  • History delivering transformation projects would be highly regarded
  • Experience working for a vendor in the market
  • Experience leading C-Level engagements with key customers
  • Proven experience in pre-sales, add on sales / business development activities
  • Strong knowledge managing a complete project lifecycle (including management, communications, finance, human resources, integration, procurement, quality, risk, scope and time)
  • Strong commercial acumen, leadership skills and problem solving capability
  • Strong troubleshooting mindset with tangible examples
  • Ability to manage multiple deliveries in parallel
33

ICT Technical Product Manager Stage Resume Examples & Samples

  • Support and influence SAP Hana Analytics road map execution
  • Apply SAP Hana Analytics best practice Technology- and Solution expertise
  • Steer projects to align to guidelines and directives
  • Optimize Total Cost of Ownership for SAP Hana Analytics solutions and platform
  • Establish/facilitate a cooperative working environment with Business-, IT- and supplier colleagues
  • Inject SAP Hana Analytics improvement proposals and innovative ideas based on industry best practice and learnings
  • 5-10 years experience in SAP Hana Analytics and Analytics as a domain
34

ICT Technical Product Manager Stage Resume Examples & Samples

  • Support, steer, and influence ETL road map execution
  • Apply ETL best practice technology- and solution expertise
  • Optimize Total Cost of Ownership for ETL solutions and platforms
  • Contribute to cooperative working environment with Business-, IT- and supplier colleagues
  • Inject ETL improvement proposals and innovative ideas based on industry best practice and learnings
  • 4-7 year’s experience in IT and ETL solutions
  • Communications and collaboration skills
35

ICT Technical Product Manager Resume Examples & Samples

  • Support and influence Big data road map execution
  • Apply Big data best practice Technology- and Solution expertise
  • Safeguard that there will be quality in operation (operational stability)
  • Optimize Total Cost of Ownership for Big data solutions and platforms
  • Establish a cooperative working environment with Business-, IT- and supplier colleagues
  • Inject Big data improvement proposals and innovative ideas based on industry best practice and learnings
  • Knowledgeable in Data warehousing, Analytics, and Big Data technologies
  • Knowledgeable in how to prepare and follow-up a business case and in how to optimize Total Cost of Ownership
  • Knowledgeable in ITIL
  • Demonstrated experience with design, development and implementation of large scale data systems using Hadoop
  • A background of delivering results
  • Strong ability to build and maintain relationships
  • Passionate about Technology and its business value
  • 5-10 years experience in IT and Big data
  • Strong communications and collaboration skills
36

ICT Program Director / Manager Resume Examples & Samples

  • Responsible for the delivery of services (scope, cost, quality, time and customer satisfaction) within CSI from sales to delivery phase. Leading project and program activities in the analysis, planning, establishment (execution), realization (execution), handover (execution) and conclusion phases
  • Assist and provide CSI SME knowledge for engagement and sales teams with regards to delivery methodology, cost, scope, and risks of CSI activities and proper alignment of customer requirements
  • Evaluate and manage third party relationships to ensure that margin levels are met and that the business case is being realized
  • Responsibility to capture add-on sales into client environments and develop and maintain strong and positive customer relationships
  • Drive knowledge sharing and certification programs
  • Perform work on customer site and engage with customer teams at all levels
  • Work with less experienced staff in advancing their skill set
  • Leadership skill
  • Resource Management
  • Excellent communication and Consulting skill
  • Good experience in Managing internal and external stakeholder
  • Good experience in follow up and monitor project / program financial status
37

ICT Software Asset Manager Resume Examples & Samples

  • Planning, Forecasting and Approval of software investments
  • Registration of all SW assets in the SAM tool
  • Planning and Forecasting Utilization of all SW assets
  • SW asset optimization
  • An academic degree in or any equivalent qualification
  • Good skills to co-ordinate teams and team leading skills
  • Experience working with multi-national global organizations
  • Experience of virtual work team environments
  • Fluent in the English language
38

Risk ORC Ict-ict Risk Manager Resume Examples & Samples

  • 10+ Information Security experience specifically in risk assessment, third party and technology assessments
  • Team-player – focus on the success of the whole team. Working well both with others, as well as individually
  • Good stakeholder management skills
  • Interest or experience in a Technology Risk, Information Security or an IT Audit role
  • Good listening and analytical skills – being able to come to a thoughtful and business focused conclusion quickly
  • Ability to co-operate and work well with others adopting an approachable style – Important as we work closely with a large and diverse set of suppliers and customers
  • Ability to see the customer perspective, i.e. from a business point of view, the most secure solution is not always workable or realistic considering costs and benefits
  • Demonstrating a calm professional approach, with a good understanding of delivery within time constraints and the need to escalate/inform departmental management as appropriate
  • Adapting personal approach to suit situations, individuals, groups and cultures. Is flexible in relation to getting the job done
  • Taking accountability for their actions and be open and honest when things have gone wrong, and celebrating successes when things have gone well
  • Being rigorous and thorough – especially when logging and tracking issues through to conclusion
  • Ability to manage their workload as to meet the realistic targets and priorities set in conjunction with management
  • Demonstrating a high-level of commitment and self-motivation, combined with enthusiasm and a genuine interest in the role of Risk Assessment in business
  • Ability to express views clearly and fluently, both orally and in writing. Considers the audience, avoiding technical jargon wherever necessary and appropriate