Desk Manager Resume Samples

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G Cole

Gwendolyn

Cole

1858 Doyle Points

Houston

+1 (555) 344 2573

1858 Doyle Points

Houston

Phone

p +1 (555) 344 2573

Experience Experience

Philadelphia, PA

Trade Desk Manager

Philadelphia, PA

Runte, McClure and Hagenes

Philadelphia, PA

Trade Desk Manager

Review Secondary Marketing pipeline, risk management policies, and exception reports to manage the mortgage pipeline, research and resolve issues
Develop and implement Secondary Marketing strategic initiatives
Manage and transact TBA executions with the broker dealer community
Manage the interest rate risk of the mortgage pipeline with hedging, trading and loan sale activities
Advanced knowledge of pricing structures and interest rate risk management
Thorough knowledge of the secondary market including relevant regulations, the economic environment, market trends, and the financial markets
Proficient in MS Excel, SQL, VBA, or other reporting and analytical related applications

Dallas, TX

Enterprise Desk Manager

Dallas, TX

Paucek, Balistreri and Bayer

Dallas, TX

Enterprise Desk Manager

Manage staff by recruiting, training, and coaching employees, communicating job expectations and appraising their performance
Work closely with top management through daily communication
Create dashboards, reports & operational procedures
Be metric driven and deploy shift-0/left strategies to decrease MTTR, improve KPIs and enterprise desk metrics
Maintain and optimize client devices asset lifecycle management program
Set the pace and workflow for the entire team
Advance knowledge-base of IT networking infrastructure coupled with server/desktop support

present

Dallas, TX

Assignment Desk Manager

Dallas, TX

Spencer-Stanton

present

Dallas, TX

Assignment Desk Manager

present

Update and assist in providing content to station’s digital media platforms
Knowledge of industry trends and incorporating into workflow to provide a competitive advantage
Establish and execute winning breaking news strategy
Coaching, training and professional development of others
Excellent news judgment and instinct of what’s trending to get ahead of a story or topic and knowledge of what’s buzzing on social media so you can run with it, post it, and share it
Work closely with producers and News Director on story/sweeps planning and coordination
Execute news coverage by coordinating reporters, field crews, and assignment desk staff

Education Education

Bachelor’s Degree in Operations

Pepperdine University

Bachelor’s Degree in Operations

Skills Skills

Excellent listening and profiling skills
Leadership experience with proven ability to motivate team members in a sales capacity
Good comprehension of the retail distribution process
Strong written and oral communication skills
Strong familiarity with computer applications (e.g., Excel, Word, PowerPoint, Access, etc.)
Ability to multitask and work under tight time constraints
Strong interpersonal, organizational, time management and problem solving skills
Client focused with the ability to delegate responsibilities
Demonstrate understanding of capital markets across all facets
Previous experience with financial analytics software (e.g., Morningstar, PSN, Zephyr, Coates, FI 360)

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15 Desk Manager resume templates

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Assignment Desk Manager Resume Examples & Samples

Manage, coach and schedule WCAU assignment desk personnel
Establish and execute winning breaking news strategy
Generate story ideas and assign stories
Collaborate with news management and editorial team to shape newscasts
Execute news coverage by coordinating reporters, field crews, and assignment desk staff
Communicate with management and production staff on the status of coverage and stories
Partner with News and Engineering management regarding assignment and utilization of ENG equipment
Monitor schedules to avoid possible pay practice and overtime issues
Short & long term news coverage planning
Coordinate flow of information to digital and broadcast team simultaneously
Coaching, training and professional development of others
Annual performance evaluations and daily feedback
Knowledge of industry trends and incorporating into workflow to provide a competitive advantage
Minimum 5 years experience working at an assignment desk in top 20 market
Minimum 10 years of newsroom experience
Experience in PA, DE or NJ
Demonstrated ability to solve problems, prioritize decisions, and successfully manage multiple assignments concurrently in a high pressure, breaking news, environment
Proven strong journalistic leadership, with the ability to assign, direct and supervise broadcast news coverage
Ability to select, manage and develop assignment and planning editors
Basic understanding and demonstration of editorial judgment and journalistic ethics, including a current knowledge of laws of libel, slander and applicable FCC rules and regulations
Thorough knowledge satellite operations and microwave systems, including the logistics aspect of deploying personnel and equipment for the purpose of electronic newsgathering
Demonstrated ability to drive process improvements
Understanding of emerging news production techniques and technology, with a pioneering spirit with desire learn emerging technologies and invent the future
Believes that teams are smarter and more dynamic together

Supervisory Desk Manager Resume Examples & Samples

Perform initial validation of new mandates for discretionary accounts and escalate non standard proposals to senior managers and risk management
Escalate issues to senior management in the Business and other control functions
Strong and proven experience gained within a financial institutions (3 to 5 years) including monitoring experience. Candidates with experience gained within a Risk Function such as Operational Risk or Supervisory Control are particularly sought
Fluency in English & French is required

O&t L&d Desk Manager Resume Examples & Samples

Investments sales role - Proactive client management and origination of business
Developmental role – expanding the desk with more solutions & product opportunities
Execution of investments with clients and engage in processing the investment products
Able to discuss financial market information with a view to engage more business from investment clients
Participate in the maintenance and updating of the investment systems other tools and materials
Monitor and adhere to strict regulatory rulings
Personable & has the ability to discuss ideas openly and confidently
Develop strong ownership philosophy, to be individually responsible, capable and contribute fully to the team
Bachelor degree in economics/commerce
3-5 years of prior work experience in related areas
Licenses preferred, though not essential are M1B/M5 &M8

Sale Supervisor Safe Act Premier Lending Desk Manager Resume Examples & Samples

Strong technical skills including extensive knowledge of residential product offerings and credit processes/parameters and MLS listings
Deep understanding of business development techniques, sales processes and an intense customer orientation
Ability to build relationships and inspire trust across the organization
Highly focused, self-starter with high level of energy and positive outlook
Strong analytic skills and ability to rapidly assimilate complex information
Ability to rapidly determine key priorities, clearly communicate the priorities and ensure resources are properly aligned
Ability to attract, develop and retain high caliber diverse talent
Call center experience preferred

Senior Assignment Desk Manager Resume Examples & Samples

60% Supervise daily content-gathering/breaking news/weather
20% Prepare daily agenda for coverage
20% Ensure effective operation of the assignment desk
5-10 years news desk experience required
Management experience preferred
Must thrive on breaking news
Communicate clearly and have a strong ability to multi-task under competitive, deadline-oriented conditions
Problem-solver who can overcome logistical challenges and other obstacles that arise in daily coverage
Social media proficiency and investigative skill set preferred

Wealth Management Syndicate Desk Manager Resume Examples & Samples

Responsible for managing, marketing, and distributing all new issue syndicate offerings to WM FA's. These include initial public and secondary offerings, as well as new issue closed-end funds, convertible securities, and investment/non-investment grade corporate bonds and preferred stock
Possess comprehensive diligence skills in order to lead review and discussions through Screening Committee and represent WM in the IB EMC/EBRG Committee process
Must be well versed in Legal and Compliance procedures and protocols specifically with respect to WM eligibility and solicitation policies
Maintain detailed knowledge of all UBS research product and its relevance to Syndicate calendar
Work closely with IB DCM/ECM colleagues to identify collaboration opportunities that bring market knowledge and expertise to the retail distribution system
Responsible for coaching, performance management and career development of staff
Maintain detailed knowledge of GFO and UHNW platform capabilities
Supervise the accurate calculation and deployment of the FA Index used to allocate most Syndicate offerings
Assist in distribution of certain Private Placements that are approved for WM clients
LI-Recruiter
LI-JP1

Assignment Desk Manager Resume Examples & Samples

30% Oversees the activities and schedules of assignment editors, reporters and photographers. Provides direction and guidance on story selection and coverage. Coordinates live and tape feeds from live trucks and satellite sources. Maintains communication with news producers regarding developing and future news stories
30% Manages and supervises assignment editors including scheduling, coaching, development and performance feedback. Recruits and trains new assignment editors as needed
20% Assists in developing story ideas. Researches additional content for reporter stories and story tips
10% Develops and maintains systems for more efficient assignment desk operations and communications with other news managers
5% Monitors additional news sources including newspapers, magazines, radio, television and internet. Coordinates with public and news sources by phone and in person
5% Maintains story files. Establishes contacts with police and public information officials. Updates assignment files with relevant information including addresses, phone/pager numbers

Assignment Desk Manager Resume Examples & Samples

Arrange and coordinate news content and interviews for producers, VJ’s, newscasts and other news programs
Be the contact person for community communications
Be backup news producer when needed
Coordinate and assist video journalists
Collaborate with producers and crew to establish live shots and remotes, and other news content
Work closely with producers and News Director on story/sweeps planning and coordination
Monitors emergency channels and news sources
Answer and respond to phone calls, emails, mail, and other communication methods
Research and organize details and facts on story ideas
Update and assist in providing content to station’s digital media platforms
At least 2 years’ experience as an Assignment Editor
Ability to work under extreme pressure and deadlines
Ability to work long hours including weekends and holidays as needed
Ability to establish community and news contacts
Operational knowledge of computer newsroom systems and Internet
Great phone etiquette, organizational skills, news judgment
Strong English, reading, writing and speaking (bilingual English-Spanish preferred)
Good overall knowledge of the Houston DMA and Hispanic community

Picture Desk Manager Resume Examples & Samples

Work with communications, marketing and digital teams across North, South and CEEMEA to support picture publicity and marketing strategies for programmes launches and brand campaigns
Oversee the development of photography briefs to ensure delivery of high quality photography deliverables from production companies, acting as key liaison for production images internally and externally
Manage the team’s processes to ensure provision of a swift response to image requests from regional teams
Manage photography briefs and shoots for executive photography
Key liaison with North marketing, digital and on-air teams, developing and delivering against creative/ photography briefs
Work with the Marketing Services Director on strategic forward-planning to ensure effective operational workflows for growing linear and nonlinear image requirements
Partner with rights management to ensure that images are rights checked for use
Negotiate additional commercial/marketing contractual rights to editorially commissioned photography, where appropriate
Work closely with US Photo Services to track and obtain global picture stills and keep Photo Services informed of North, South and CEEMEA photography needs
Oversee the process to ensure photography is uploaded to internal databases (Pressweb and Photobank)
Maintain and expand contacts with picture agencies and photographers, negotiating deals beneficial to the business
Lead, manage and develop a small team

Assignment Desk Manager Resume Examples & Samples

Excellent verbal/written communication skills, strong organizational abilities, and a collaborative work ethic
Solid leadership and effective management skillswith the ability to cultivate and present creative ideas fpor daily execution
Excellent news judgment and instinct of what’s trending to get ahead of a story or topic and knowledge of what’s buzzing on social media so you can run with it, post it, and share it
Experience with ENPS, iNews, or other newsroom production software

Deals Desk Manager Resume Examples & Samples

Manage and lead a team of up to ten analysts (virtual and offshore) chartered with managing the deal management sales engagement model. The manager is a hands-on expert in the structuring of non-standard deal (e.g. Enterprise License Agreements, SPF) structures
Build and maintain strong rapport with sales management team. Manage the partnership with sales team to scope, configure and price Enterprise License Agreement (ELA) Quotes
Function as primary contact for sales management escalations
Manage team workload and allocate / redeploy staff as needed to maintain reasonable response times and process priority requests
Serve as trusted adviser to sales management on complex, strategic opportunities. Provide guidance on alternative pricing / licensing models non-standard opportunities. Document and socialize non-standard terms with Revenue Recognition and Legal teams to maximize revenue recognition on alternative licensing models. Liaise with Proposal desk as necessary to ensure seamless experience for sales team
Train staff on effective coaching techniques to facilitate staff development and business expertise. Coordinate with Operations manager on implementation and maintenance of quarterly refresh training programs for sales and Deal Operations analysts
Ensure compliance with published sales and business approval policies. Be a sales advocate & partner to internal organizations to understand complex sales issues. Collaborate with impacted parties to identify acceptable options to facilitate deal closures
Work with teammates and management to identify process improvement and/or sales training opportunities. Develop & deliver sales enablement tools (e.g. Product & Pricing FAQ’s, Sales Approval templates, etc.)
Deputise for deal operations management as necessary
People management duties such as 1:1’s, performance and development reviews, identification and nurturing of key talent, vacation scheduling etc
Proven track record of people management in high volume quarterly driven business
Previous Software Industry, Deal Desk, Finance, or Operations experience essential
Proven track record in process optimisation and ability to delivery results in challenging business environment
Experience with software revenue recognition principles
Travel (including international) up to 10% may be required
Salesforce and Tableau experience highly advantageous
75636BR

BMO Harris Financial Advisors Trade Desk Manager Resume Examples & Samples

In-depth knowledge of the securities exchanges and markets; minimum 8 years experience in the investment industry including previous securities trading and settlements processing experience as a Trader
Strong working knowledge of securities trading and valuation systems including FMC, investment management/portfolio accounting systems, and alternative trading systems
Excellent computer proficiency; Excel, Word
Thorough understanding of business applications and industry standards
CIM or CFA designation
Excellent organizational skills; strong attention to detail
Excellent interpersonal, communication and negotiation skills
Strong initiative and accountability
Teamwork-oriented
Able to maintain effectiveness, accuracy and performance in a fast-paced and demanding environment with multiple concurrent priorities
Demonstrated history of responsiveness and problem solving capabilities

Defined Contribution Desk Manager Resume Examples & Samples

Manage a team of Defined Contribution Associates (DCAs) to generate results and work towards sales goals
Provide on-going coaching, training and feedback to enhance the effectiveness of the DCAs
Collaborate and strategize with DC sales leadership to implement the team’s strategy and drive effective internal and external partnerships
Foster and create an environment conducive to teamwork
Conduct team meetings and discussions to facilitate idea sharing/best practices and improve sales acumen
Assist in coordinating sales desk initiatives; including territory management, thematic selling and team effectiveness
Participate in the recruitment and interviewing of sales desk candidates
Represent the sales desk through presentations and client meetings
Minimum 3 years of sales management experience preferred
Leadership experience with proven ability to motivate team members in a sales capacity
Ability to multitask and work under tight time constraints
Bachelor’s degree required (MBA, CFA, CIMA, CFP, a plus)
5+ years relevant financial services experience preferred
Series 24 will be required, in addition to Series 7 and 66
Sales acumen and wholesaling experience preferred
Good comprehension of the retail distribution process
Strong familiarity with computer applications (e.g., Excel, Word, PowerPoint, Access, etc.)
Excellent listening and profiling skills
Demonstrate understanding of capital markets across all facets
Client focused with the ability to delegate responsibilities
Strong interpersonal, organizational, time management and problem solving skills
Previous experience with financial analytics software (e.g., Morningstar, PSN, Zephyr, Coates, FI 360) a plus

Client Solutions Desk Manager Resume Examples & Samples

Own end-to-end management of the Client Solutions
Manage CSD analysts in support of CPB internal users (i.e. Sales and Service Teams, Product Support, Banking and Security Ops)
Implement methodologies to improve first call resolution, manage customer perceptions, and build strong internal relationships
Communicate systems ups and down to ensure continuous flow of information is shared with end users
Performed real-time call management by utilizing the Call Management System (CMS) to document/update our ACD processes including our 800 menu options/assign CSD analysts to ensure our calls are routed correctly. Notify end users of system outages and added additional options to ensure calls are routed correctly/answered in a timely manner
Generate Metrics(ACD/VT/Survey reports) which detail Call Center performance in several key areas/ provide trend information,(e.g Root Cause metrics analysis to drive institutional improvements) to achieve 85-90% satisfaction levels
Track problems reported by users, ensure resolution of problems within agreed service standards and identify ways to improve service by continually creating and updating service scripts. Participate in Technology Production meeting to escalate aging tickets
Manage the proper user entitlements for CPB-owned business applications
5+ years of financial services or customer service experience
Experience managing a customer service function or call center
Experience in user training
Candidate must be a self-starter and be able to operate independently
Excellent time management, follow-through and project delivery skills
Ability to navigate a complex organization and leverage required resources
Ability to multi-task and manage multiple simultaneous projects

Enterprise Desk Manager Resume Examples & Samples

Take ownership of end users issues reported to team members and ensure problems through to resolution
Ensure team members are researching, diagnosing, and troubleshooting solutions to resolve end user’s issues
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Work closely with top management through daily communication
Ensure proper recording and closure of all issues
Manage staff by recruiting, training, and coaching employees, communicating job expectations and appraising their performance
Advance knowledge-base of IT networking infrastructure coupled with server/desktop support
Hourly, Daily and Weekly review of all tickets
Ensure enterprise team metrics meet KPI’s and SLAs while upholding highest level of end users service and satisfaction
Explore scalable and cost-effective call center & remote support models
Create dashboards, reports & operational procedures
Optimize enterprise desk tools to their full capability
Be metric driven and deploy shift-0/left strategies to decrease MTTR, improve KPIs and enterprise desk metrics
Excellent problem-solving and troubleshooting skills required
Effective communication skills required
Ability to work effectively in a fast-paced and rapidly changing environment required
Effective facilitation and project management skills
Demonstrated ability to lead and motivate a team required
Ability to adapt and promote organizational core beliefs and values
Direct supervisory experience coordinating the administration of Helpdesk and technical support teams is required
Minimum of (10) years of hands-on experience troubleshooting, maintaining and performing computer related repairs and desktop application support

Business Desk Manager Resume Examples & Samples

Develop new ideas and creative solutions
Work successfully in an ambiguous environment
BA/BS degree in Operations, Finance, or Economics
Minimum 5-7 years of relevant experience in business analysis
Proficiency in Excel Modeling
MBA in Finance or Operations
Knowledge and experience in Cloud Infrastructure
Knowledge and work experience in US Education
Proficiency in one or more of the following: SFDC, SQL, and Microsoft Access

Resource Desk Manager Resume Examples & Samples

Provide accurate hourly, daily, weekly, annual forecasting of alarms, calls, and other activities for all businesses within the Customer Care organization
Provide enterprise-wide reporting of hourly, daily, monthly, and annual service levels for alarm, call volumes, and other activities for all businesses within the Care Organization
Provide support to Local Resource Desks, facilitate the processing of all new agents, design and configure new skills in Avaya ACD, and configure Aspect manpower planning system
Utilize e-workforce management tools to analyze and provide recommendations on mitigating service level challenges across the Care Organization
National reporting and analysis of key business indicators and management book
Responsible for real time resource balancing of agents across national segments to achieve maximum use of resources and obtain the highest service level and lowest variance among service levels by hour
Five (5) years experience in a call center environment in a support role involving forecasting, scheduling reporting and /or analysis
Analytical and Management Skills
Aspect e-workforce management experience or similar software required. Database Management Software knowledge required. Advanced computer knowledge in Excel, Access, Word and PowerPoint required, Avaya CMS Supervisor preferred
Knowledge and understanding of ADT’s business, ACD reporting, MAS reporting capabilities and alarm handling

Incident Desk Manager Resume Examples & Samples

Transforming the performance of the incident management desk to provide great levels of service to colleagues across the TalkTalk Group
Drives and implements both process and cultural change in line with strategy
Motivating and developing a team of incident managers
Reporting on performance of the incident management process
Acting as a point of escalation for incidents to senior management
Ensuring effective communication of incidents throughout the incident lifecycle across the TalkTalk Group. This will include communicating effectively at a director level
Ensuring that incidents are progressed quickly in accordance with agreed service levels
Identifying and implementing areas for improvement in the incident management process
Coordinating technical investigations and streams of work required to resolve incidents
Actively manages major incidents until service has restored and is responsible for an effective handover into Problem Management
Is able to deputise for Head of Service Operations and Performance

PD Total Loss Claim Desk Manager Resume Examples & Samples

Manages direct reports, systems, and projects to achieve department/unit goals in accordance with Company policies and practices
Prepares and analyzes department/unit plans and reports
Provides leadership by exhibiting influence and expertise, thus affecting the results of the operating area
Creates an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance, and maintaining open communications
Develops staff through coaching, providing performance feedback, providing effective performance assessments, and establishing performance & development plans
Ability to plan, prioritize and organize claims workload for the unit
Monitor and adjust performance against established physical damage metrics standards
Solid knowledge and understanding of physical damage policy language, coverages and underwriting intent
Solid knowledge and understanding of claims handling processes

Trade Desk Manager Resume Examples & Samples

Evaluate the current methods of Secondary Marketing Risk Management to manage the Patron’s mortgage exposure within prescribed targets for hedge costs, value at risk limits, and profit margin objectives
Manage the interest rate risk of the mortgage pipeline with hedging, trading and loan sale activities
Review Secondary Marketing pipeline, risk management policies, and exception reports to manage the mortgage pipeline, research and resolve issues
Develop and implement Secondary Marketing strategic initiatives
Maintain positive investor relations to facilitate achieving best execution asset sales to maximize profitability. Establish new relationships with investors that will offer superior products, pricing and service
Manage loan executions with correspondent investors, agencies with retained and co-issue options, agency specified pools, including issuing Fannie, Freddie, and Ginnie securities
Manage and transact TBA executions with the broker dealer community
Conduct best execution analysis and optimization to maximize profitability
Analyze pull-through trends
Work closely with Patrons’ Secondary Marketing staff to respond to questions, review performance results, and conduct ad-hoc analysis and reporting for Patrons’ management teams

CN Hot Desk Manager Resume Examples & Samples

Manage team members with different assignment to provide trouble tickets support to CN AGS seller support captive and partner sites located in China
Lead the team to work cross-functionally with other teams for any special accidents to ensure stable availability of networking, telephony infrastructure and CRM tools in contact center
Lead the team to deliver timely, accurate and professional technical support and information to all key stakeholders around the world including both business and technical audiences
Lead the team to report and analyze root cause for top severity events through the Correction of Errors (COE) process
Organize regular trouble tickets quality reports and review meeting, prioritize and identify key issues, then engage with related ticket resolver teams and operation teams to improve ticket quality and finally eliminate impact to Amazon sellers
Lead the team to focus on continuously improvement on existing ticket resolving relevant SOP/wiki for better execution and efficiency in operation team
Oversee effective implementation with current staffing to provide maximal service windows to fulfill local requirements
Manage team members to achieve individual goal and ensure appropriate behavior through effective coaching and mentorship
Conduct overall performance reviews, annual compensation plan and communication, participates and represents team members super power and grow area in the annual performance review
Foster a culture within the team that consistently demonstrates alignment with Amazon leadership principles; visibly ties department decisions to leadership principles and tenets
Bachelor or Master’s degree in computer science or IT related field
2+ years of experience as technical specialist in IT related field
3+ years of experience on managing IT support or operations teams
Excellent English written and oral communication skills, CET4 or equal ability above
Experience in contact center industry and to be familiar with IT/telephony infrastructure and incident management/CRM tools
Deep understanding of networking and desktop technology, ability of basic troubleshooting and proven method on providing innovative solutions
Ability to proactively thinking and apply strong analytical, driving issues to resolution prior to the impact occurred
Ability to effectively influence, negotiate, and communicate with internal and external business partners
Ability to bridge technical team and operation team with comment language to well engagement with each other
Experienced with dealing well with customers during problem resolution and operating under pressure especially for urgency
Experienced to foster a positive working morale within team and ability to hire/develop the talents/successor
Strong ability of logical thinking, prioritization, time management and especially decision making for complex issues
Demonstrate appropriate sense of urgency and flexibility in response to fulfill business requirements
Good demonstration and presentation skill to sync up with stakeholders for any key information
Experienced with process change management/transition program in large scale operation
Experience in lean Six-Sigma, process improvement, LSS GB/BB and PMP certification is a plus

International Desk Manager Resume Examples & Samples

Develops business plans, markets strategies, and setts sales objectives for the International Desk team
Promotes Santander’s international capabilities to Santander customers and prospects; Promotes transactional services and loan and trade related products to companies referred from other Santander units abroad
Refers Santander customers and prospects to Santander offices globally for deposit, cash management services and other products offered domestically and internationally by Santander
Serves as a liaison between Santander Relationship Managers/Sales Officers and Santander when customer issues arise, etc
Supports Product Development in coordination with the Trade Product team, supporting efforts in dealing with Legal, Compliance and Operations in order to launch new trade products that are already marketed by other Santander units abroad
MBA degree or equivalent is preferred
At least 5 years of previous experience in other Trade / Commercial banking units of Santander is required
Solid knowledge of the organizational setup of the Bank globally and the different units of the Bank is essential
Strong knowledge of Santander global trade and corporate product set, including supply chain finance solutions in order to support launch in the US
Familiarity with ECAs, Multi-lateral government agencies, private insurance products
Strong Credit Analysis skills
Experience in cross selling full range of trade and commercial related products, both structured and non-structured
Fluent in English and Spanish, basic knowledge of Portuguese is desirable
PC proficiency of software applications such as Excel, Microsoft Word, PowerPoint, etc
Exceptional written and verbal communication skills, strong presentation skills
Entrepreneurial in style – recognizing market opportunities and driving aggressively for bottom-line improvements and delivering revenues in a cost effective way
Acutely client-focused – anticipate and be responsive to client needs. Excellent client calling skills and ability to close transactions
Ability to work effectively with other team members across the Bank at all levels
Market orientation – displaying comprehensive awareness of market developments and using this knowledge effectively on the job
Proven experience with business development
Knowledge of trade related products, international regulatory requirements and policies and procedures

Bid Desk Manager Resume Examples & Samples

Is a focal point for big deal pricing
Delivers portfolio solutions that implement/deploy single and multi-business unit pricing strategies
Engages appropriate resources (i.e. contracts) as necessary to craft and position pricing and contract terms necessary
Demonstrated problem solving skills. Must be effective and comfortable at analyzing data and making decisions and recommendations
Effective time management and prioritization skills to manage all pricing requests to meet assigned timelines and goals
Familiarity with HP’s products and services
Understanding of the competitive landscape and ability to utilize available resources to effectively support assigned sales teams and opportunities
Strong financial skills and proficiency in MS Excel
Expert use of Eclipse, DART, iCost and BART
Demonstrated team player and ability to work independently
Ability to build strong relationships with peers, management, finance, category, and sales
Ability to drive to a solution in complex situations
Goal driven
Bachelor’s Degree in Business Administration, Finance or relevant experience preferred
Two or more years of work experience in a role which required strong problem solving/analytical skills in Finance, Sales or Marketing

CIB FX Services Restricted Currency Desk Manager VP Resume Examples & Samples

Manage a desk of 5 FX traders working shifts of 22 hours a day, executing and risk managing FX related to the Custody activity of our clients
Primary focus on restricted markets FX which includes both the AutoFX offering and Direct execution with some of JP Morgan’s largest investor clients
Based in London , the role will report to the Head of FX Services

Fixed Income Equity Desk Manager Resume Examples & Samples

8-10 years of operations experience in the financial services industry
Five or more years of supervisory/management experience
Superior knowledge of operation functions, systems, policies and procedures for the assigned area
In-depth understanding and practical application of applicable laws and regulations
Well-developed customer relations skills

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