Consultant, Delivery Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the consultant, delivery job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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D Weber

Dennis

Weber

4500 Considine Parks

Boston

+1 (555) 927 4373

4500 Considine Parks

Boston

Phone

p +1 (555) 927 4373

Experience Experience

Phoenix, AZ

Consultant, Service Delivery

Phoenix, AZ

Becker-Wuckert

Phoenix, AZ

Consultant, Service Delivery

Manage edge software such as HVR, Talend, and OBIEE including design, capacity planning, cluster setup, performance tuning, and ongoing monitoring
Manage Greenplum DB or Postgres including design, capacity planning, cluster setup, performance tuning, and ongoing monitoring
Perform other work related duties as assigned
Work with product engineering and infrastructure operation teams to automate deployment and operation of the infrastructure and data services
Knowledge of best practices related to security, performance, and disaster recovery
In-depth knowledge of network and distributed internet technologies including TCP/IP, firewalls, load balancers and web application architectures is a plus
Creation of metrics and measures of utilization and performance

Chicago, IL

Delivery Technical Consultant

Chicago, IL

Herzog, Aufderhar and Lebsack

Chicago, IL

Delivery Technical Consultant

Works with and under the direction of the Project/Technical Manager and with customer nominated representatives
Re-active and Pro-active manage technical elevations at all levels up to GBU and provide support/communications to team members and customers
Provides planning and design support for the development of solution architectures that will be implemented in a multiple system environment
Provides technical leadership on specific integration activities that are part of an engagement
Provides technical support and input on the application of technology to a defined business segment
Provides advice on solution and integration opportunities to defined segments
Occasionally responsible for providing a detailed technical design for enterprise solutions

present

Houston, TX

Delivery Technical Consultant H/F

Houston, TX

King Group

present

Houston, TX

Delivery Technical Consultant H/F

present

Work with Pre-Sales TC community to harmonize working procedures (eg. handover)
Develops customer technology solutions using various industry products and technologies (incl. technical partners management)
Re-actively and Pro-actively manages technical elevations at all levels up to R&D and provide support/communications to team members and customers
Create, deploy and maintain the detailed technical architecture
Owns and manages knowledge sharing within a community (e.g. team, practice, or project)
Develop Leadership capabilities
IT managing suite (Packaging, Client deployment tools, supervision tools, ticketing tools

Education Education

Bachelor’s Degree in Computer Science

University of South Florida

Bachelor’s Degree in Computer Science

Skills Skills

Managing work in a relatively new 'resource assignment' model, managing the work staff do day-to-day but not the traditional people leadership functions of performance management and individual development
Able to balancing the demands of operational processes with issue resolution & process improvements
Vast experience with a verifiable track report of high achievement in a Financial Reporting environment
Enable experimentation to drive innovative solutions for our customers powered by analytics
Make it easier to perform high quality analytics & provide access to data, platform and tools
Strong leadership experience and communication skills
Embedding analytics across NAB to drive a data driven culture so we can grow, attract & retain talent
CPA or ACA

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15 Consultant, Delivery resume templates

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Digital Delivery Senior Consultant Resume Examples & Samples

5+ years working in global SIs delivering packaged/custom applications as a practice sub-lead
3+ years working in a Digital practice
3+ working with Service Oriented Architecture, Mobility, BI, Cyber Security and IoT
Global delivery experience – onsite, near-shore, offshore
Strong client facing presence
2+ Financial Services experience required. Cross industry experience preferred
Degree in computer science, engineering or a related field
Demonstrated ability to manage and supervise teams through all phases of the technology life cycle, including requirements definition, architecture, design, development, implementation, conversion and testing
Proven track record in supporting all stages of the business development cycle for major ($million) IT Advisory pursuits, with significant client interaction at all stages
Implementation experience with Performance Testing, Test Automation
Candidate must be hands-on leading business workshops, process discussions, change management, technical scrums, technical design, project management
A passion for coaching and mentoring
Experience in developing deep client relationships
Experience in developing deep, collaborative relationships with colleagues in multiple practice areas, in a professional services environment
Exceptional written and verbal communication and presentation (including workshop) skills
Ability to work collaboratively in a team environment (and know when to lead and when to follow)
A high level of motivation, strong work ethic and self-starting attitude
An ability to think outside of the box, and thrive on new challenges
Enthusiasm and ambition, to be instrumental to the further success of a growing practice area
A willingness to travel on short notice to meet client needs; travel is estimated up to 80% during peak periods

Senior Managing Consultant, EMV Delivery Resume Examples & Samples

Advise issuer and merchant clients on chip implementation strategies including creation of related documentation (e.g., project plans, best practices, requirements documents, implementation recommendations) in Word and PowerPoint formats
Consult frequently on-site with clients within the US
Develop new payments technology consulting solutions
Assist with MasterCard sales teams with business development including proposal contribution
The detailed business case for EMV / Chip migration, including impact on fraud
Multi-application chip considerations
Maximizing benefit of offline risk parameters
Operational and usability issues (e.g. merchant training, fallbacks)
LI-CH1

Senior Consultant, Working Capital Delivery Resume Examples & Samples

Manages internal and external resources to optimize client impact within project budget, timeline and deliverables
Manages customer expectations to optimize productivity and increase impact of solutions
Ensures clients are satisfied and recognize the value of Ariba’s work
Assists in identifying opportunities for expanding usage of Ariba’s solution sets and obtains customer advocacy
Effectively manages complex projects in ambiguous environments
Effectively manages difficult situations, whether they are client- or team-related
Substantial experience within electronic commerce industry and working capital improvement arenas; combines functional with industry-specific expertise for solution development and guidance
Communicates complex ideas succinctly and in an easy to understand manner
Demonstrates ongoing ability to manage year over year growth in client program & develop creative new ideas to gain access to additional spend to manage
Use analytical and conceptual skills, to structure, develop, execute and oversee sophisticated hypothesis-driven analyses
Uses knowledge of customer’s business and industry to assess findings and shape solutions
Displays a strong understanding of best practice business process related to finance process and working capital improvement
Influences the opinions and decisions of clients using understanding of client’s organizational processes and structure
Speaks to a variety of customers from different departments, at different levels, and in large or small groups (e.g., client project manager, technical team)
Displays proactive communication (i.e., face-to-face meetings and phone calls are more frequent than emails)
Speaks to and manages opportunities and accounts as needed. Knows customer problems and anticipates their needs
Recognizes the service needs associated with a client-focused business model
Deciphers organizational politics, decision drivers, and key stakeholders. Dedicated to delivering exceptional results
Ariba Solution Expertise
Able to quickly ramp up knowledge of Ariba’s finance/working capital improvement solutions sets including: Dynamic Discounting, P-Cards, Supply Chain Finance, and Receivables Exchange
Clearly understands the Working Capital Managed Services and delivers against scope, timeline and revenue expectations
Identifies opportunities to refine existing or develop new intellectual property and methodology, frameworks and tools (e.g., questionnaires, presentations, implementation methodology, performance management) based on project experience, research, and analysis
Synthesizes learnings into a logical story using quantitative/qualitative data and/or sound reasoning
Establishes credibility as a solutions expert with customers (e.g., positive customer feedback) and within Ariba
Quickly learns new Ariba solutions in order to present them credibly and confidently to clients and Ariba consultants
Experience in cash acceleration tools and products (Early Pay Discounts, Supply Chain Finance, Receivable Sales or Card related products)
Experience in designing and deploying supplier outreach programs
Bachelor Degree or equivalent experience Demonstrated experience in project and client management. Strong analytical and organizational talent
Excellent written, verbal, and presentation skills
Must have ability to influence senior level customer sponsors through a trusted advisor role
Must have creative problem solving skills and ability to achieve goals when unexpected obstacles arise
Must be comfortable carrying revenue generating quotas
Seven+ years’ experience delivering finance transformation, working capital improvement initiatives or strong consulting/delivery experience
Ability to travel 25%

Consultant, National Delivery Resume Examples & Samples

Define and document process – able and willing to design and document plans, approaches, processes, timelines, and details about products and services. Identify opportunities for process improvement to optimize operational efficiency and effectiveness. Identify all stake holders and customers and peripheral impacts of business processes
Analysis – ability and willingness to perform market research and gather operational and financial data. Analyze data to make and test hypotheses, monitor results, and produce findings that are actionable and support decision making. Use spreadsheets to model future business and financial scenarios
Communicate – analytical findings, communicate plans and approaches, and business cases to internal and external stakeholders through written and verbal channels including white papers, concept/issue papers, governance briefs, and presentations
Customer focus – ability and willingness to listen to internal and external customers. Facilitate conversations with groups and individuals to understand issues/problems and gain input for making decisions
Manage activities across project work streams. Support projects and manage assignments through ability to prioritize multiple new and ongoing initiatives. Clearly report findings within the project team and to partners and internal clients. Participate in/lead project team discussions of the conclusions and direction of work
Minimum of 3 years of data analysis and business operations experience
Good communication skills both written and verbal
Excellent customer service and focus on the customer
Track record of taking initiative to accomplish goals and fulfill customer needs according to work plans
Strong relationship-building skills
Strong analytical skills with demonstrated ability to execute on work plans to manage smaller projects and portions of larger projects
Experience in identifying data/information needs; acquiring and organizing data, delivering analysis (including statistical analysis) and identifying major findings
Ability to support data gathering activities, framing problems and writing understandable results for multiple audiences
Process and detail oriented
Previous experience in health insurance or health care
Experience in Medicare
Ability to create and communicate innovative conceptual models and synthesize diverse types of information

Analytics Consultant / Delivery Partner Resume Examples & Samples

Conduct analysis and present key findings based on scope of work and ongoing client analytical work
Understand key business questions/problems to solve as presented by Client/Project Sponsor/scope of work outline
Research background on client’s brand (internet, internal documentation, client Q&A, past analytics work); understand how the client’s assess their business, what their goals are, what their pain points are, what are the non-negotiable considerations relative to the given project
Project manage client requests, proactively communicate and collaborate with Client as well as internal team to complete deliverables on time; establish timelines, communicate regularly with the internal teams; collaborate with all functional areas as needed – i.e.,data programming/loading, data scientists team, project sponsors, others as required
Provide guidance and framework for: POS data onboarding (new or existing clients), including table structure, product categorization, location table and other pertinent database parameters required
Direct the organization of supplemental data inputs - competitor pricing, marketing data, price elasticity, macroeconomic data and other as required
Gather information from multiple sources (internal and from client) that will help the team reconcile conflicts, track client performance; review flagged anomalies with team, troubleshoot data issues with team as needed
Prepare reports that portray trends, changes and overall financial implications of client initiatives in partnership with business analyst partners
Perform financial modeling including revenue/sales, costs, margin, traffic/transactions and rates of return; set up, maintain, adjust impact sheets and other tools needed to achieve project goals
Direct quantitative and qualitative analytics and research, leading to understanding of how to leverage findings to drive profitability for client
Ability to read and understand the outputs of analytical tools (Tableau standard reports, descriptive statistics on KPIs/products/purchase profile, pre/post analytics, price elasticity and pricing power outputs) to uncover factors influencing business trends using client data inputs and help provide guidance/analysis and recommendations for client reports
Lead internal team meetings on client work in progress, develop & deliver presentation to clients in person and via phone
Independent thinker, offer solutions for improving teamwork and processes
Demonstrated expertise in translating data and analysis into relevant insights and actions
A student of the big data phenomenon, well-versed in and enthusiastic about big data
Ability to “roll up sleeves” and get into data/models
Excellent verbal and written communication skills as well as the ability to interact professionally with a diverse group, executives, managers and subject matter experts
Restaurant industry experience desirable
Work well both independently and as part of a team, solicits feedback, asks question
Successfully engage in multiple initiatives simultaneously
Excellent written and verbal presentation skills
Good skills in Excel, Word, Powerpoint, Tableau a plus
Highly organized, self-directed and motivated
BS in Business, Economics, Operations Management; a focus in Hospitality and/or Restaurant Management and Operations a plus
Major Programs of Study Desired: Restaurant Operations, Business Administration or Statistics/Economics/Business/Quantitative Finance/ Operations Research or Management Science

Successfactors Consultant / Delivery Manager Resume Examples & Samples

Providing sales and pre-sales support for SuccessFactors projects
Facilitating design sessions and creating functional requirements
Providing leading functional and technical expertise in SuccessFactors implementation and integration
Configuring SuccessFactors systems to meet client business requirements
Conducting knowledge transfer and training of end-users, including sharing leading practice
Managing SuccessFactors projects
3 years+ experience in delivering a minimum of 5 SuccessFactors implementations
You hold a tertiary degree or equivalent qualification with a minimum of 3 years study
You hold certifications in 2 or more SuccessFactors modules and have experience with implementing multiple SuccessFactors modules
You have a good knowledge of HCM business processes and are familiar with SAP HCM and SuccessFactors
You possess strong analytical skills and can help our clients in finding the best solution for their business requirements
You have excellent writing, presentation and communication skills and relevant background/education
You thrive in a busy workplace where no two days are alike
You will spend most of your time onsite our clients often in project teams with your Accenture colleagues, but also have the option of working independently
It is important that you, besides possessing talent and relevant professional skills, are passionate about your work
You enjoy working with the latest trends within SuccessFactors, you thrive with innovation and you are constantly aiming for a high level of quality in your deliveries
Making an impact is your key motivation and you embrace new opportunities with enthusiasm

Consultant Onboarding Continious Delivery Tooling Resume Examples & Samples

Great communication skills at management level as well as IT team level on Continious Delivery
Driver & (internal) sales mentality to push teams towards onboarding
Conceptual knowledge of Continuous Delivery (Continious Integration/ Continious Deployment) preferred
Ability to explain concepts of Continuous Delivery and related tools
Technical knowledge of key CD tools like Gitlab, Artifactory and Nolio

Delivery Technical Consultant H/F Resume Examples & Samples

8+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (11+ years in total)
Microsoft (Microsoft Certified Professional incl. print servers, MCSE AD/SQL/Cluster)
Network advanced skills (incl DHCP, DNS etc)
Security skills (encryption, https, certificates etc..)
Linux/Citrix printing
HP printers build-in technology (LaserJet, Ink, UPD, PCL, PS etc…)
Option: programming skills (C, C Sharp)
Prioritize, deliver on commitments with integrity, transparency and quality
Put Customer first and handle priorities accordingly
Will to Win : aggressively show up and not give up, demonstrate urgency, take thoughtful risks, keep it simple and efficient
Demonstrates High Innovation skills and willingness
Ability to design, develop and implement new solutions or tools that enhance the availability, performance, maintainability and agility of customer delivered service
Ability to re-use existing experience to develop new solutions
Team lead in the delivery of multiple deliverables across multiple technologies, including in phases of designs, plans and estimates
Team player, One HP
In addition to troubleshooting skills and consulting skills, has ability to summaries prognosis and impact at practice lead level

Delivery Leadership Principal Consultant Resume Examples & Samples

Client Engagement: Manage executive and senior executive-level client stakeholder relationships and expand Slalom’s client portfolio in the metro New York area
Business Development: Identify opportunities, articulate Slalom value, and sell services to both new and existing clients by evaluating
Client business challenges and working with the team to arrive at the best-fit solutions
Engagement Management: Manage project delivery quality assurance, engagement risk, project economics including planning and budgeting, managing accounts receivable, defining deliverable content, and ensuring buy-in of proposed work from top management levels at the client
Thought Leadership: Participate in industry forums, events, and speaking engagements; manage production of project deliverables, budget, and presentations to client personnel and leadership
Practice Development: Support practice building, including driving sales, recruiting, account management, consulting, and operational aspects
10+ years in management consulting with prior experience working with clients at C-suite level
Advanced project delivery including all aspects of program/project management
Experience with business strategy development and execution
Knowledge of a broad range of areas including

Delivery Mgmt Consultant Resume Examples & Samples

Recognized as a subject matter expert in the design, architecture and deployment of new systems in standalone and multi-tiered environments
Leads project management activities for new system requirements, RFP responses, data center migrations and new technology exploitation
Transfers knowledge and provides leadership support to team members in the implementation of new hardware, operating systems and new software technology
Keeps abreast of new technology and make recommendations as to how best to utilize the new technology for the benefit of our customers
Designs technologically advanced solutions to meet customer’s mission, objectives and requirements
Prepares white papers for publication in technical journals and sales materials
Proactively assesses exposure areas and takes steps to reduce vulnerabilities
Provides technical leadership on complex projects involving a broad range of expertise and disciplines
Performs hardware requirements analysis
Expert knowledge of System Administration and Operating Systems
Expert knowledge of Systems Hardware
Expert knowledge of Enterprise Level Systems infrastructure
Strong knowledge of Datacenter Operations
Strong knowledge of industry standards and audit requirements
In depth platform hardware and software expertise
Deep understanding of enterprise systems environment
Strong knowledge of complementary technologies

Healthcare Delivery Mgmt Consultant Resume Examples & Samples

Travel expectations are between 50% - 75% of the time pending client needs
Deliver project/program high level planning, projections, governance and innovation to meet client objectives and NTT Data’s strategy
Communicate effectively at all levels of the customer and internal organization. Including C-Level through business leadership, program management and project resources
Ensure that full life cycle delivery costs are within or better than delivery costs contracted according to service level agreement
Consider NTT Data wide implications of decisions and recommendations
Design and develop global processes, systems and/or applications
Provide complex metrics and reporting support to all relevant stakeholder, while identifying opportunities for growth

Delivery Technical Consultant Resume Examples & Samples

Responsible for implementing part or all of the technical solution to the client, in accordance with an agreed technical design
Occasionally responsible for providing a detailed technical design for enterprise solutions
Understands a broad spectrum of HP technology in order to provide part or all of a detailed technical design which meets customer requirements
Often leads small to medium technical projects
Works with and under the direction of the Project/Technical Manager and with customer nominated representatives
Liaises with Solutions Architect as appropriate
Provides technical support and input on the application of technology to a defined business segment
Provides advice on solution and integration opportunities to defined segments
Provides technical leadership on specific integration activities that are part of an engagement
Provides planning and design support for the development of solution architectures that will be implemented in a multiple system environment
Communicates across client community, and is viewed as adding value
Demonstrates execution of the HP strategy
Contributes to knowledge tools and communities, and ensures project learnings are documented and shared
Role models Knowledge sharing and re-use within practice or profession
Proactively encourages membership and contributions of others to professional community. Uses professions to meet the relevant certification and professional standards
Produces internally published material such as knowledge briefs, service delivery kit components or modules, etc
Participates in the selling process in C&I and works with sales/principals on pre- sales activities
5+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (8+ years in total)
Has sufficient depth and breadth of technical knowledge to be individually responsible for the design and scope of deliverables within a field of expertise
Has led small team in delivery of a specific deliverable
Has mastered at least one technical discipline with strong knowledge in at least three major technology areas
Possesses advanced level of business, technical, or functional knowledge
Has ability to perform/drive resolution of problems on combinations and interactions of products
Able to communicate and present complex issues with assurance and confidence.Demonstrates the use of consulting skills including: questioning, listening, ideas development, permission and rapport, and influencing
Owns and produces customer documentation. Ability to translate technical details into concise and easy to understand written form. Ability to write relevant components of a proposal document (e.g. answer specific RFP questions). Ability to translate verbal requirements from face to face client meetings into requirements documents, statements of work, and proposals
Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate. From the requirements, able to develop a high level design or plan, and then estimate the amount of effort required to deliver. Able to advise the engagement owner about the risks associated with this work package
Ability to work with a team to provide written responses to technical proposals and /or reports/documentation for delivery

IT Consultant, Service Delivery Resume Examples & Samples

An IT support and/or service management background (+3 years experience),
Good command of English, both verbally and in writing,
Experience of application management, operations, and/or support including knowledge and experience of ITIL Support Processes, like Incident, Problem and Change Management (+1 years),
Ability to learn new concepts, systems, and software independently and quickly,
Strong analytical/ proven problem solving skills,
Self motivation / organization skills
Business engagement skills
Experience in databases querying, mainly Oracle SQL (basic level – simple SQL queries)
Software development experience - Java, .NET (1-2 years experience)
Being familiar with the concepts, standards, technology, tools, processes, procedures, hardware, software and services in use for support and developing IT systems
Being up-to-date with technologies,
Experience in analytical chemistry would be beneficial (+1 year)
Basic knowledge of Laboratory systems, eq. Waters SDMS would be advantageous
Knowledge of GSK R&D business area
Day to day maintaining of the service provision and supports of the Electronic Laboratory Notebook team in providing and efficient and effective service to the business,
Builds a solid understanding of the technology and business processes
Maintains deep understanding of the key technologies to enable effective impact assessments of any proposed changes or design choices,
Supports Project Manager and delivery team to design, develop and transition new applications into production,
Demonstrates skill in delivering solutions that integrate commercial of-the-shelf products,
Ensures the technical delivery of any new application is fully compliant with GSK IT and Regulatory standards,
Maintains expertise on evolving Platform capability and drives innovation,
Ensures alignment to design authority for all new and existing applications and changes in the domain,
Participates in troubleshooting in applications across multiple technology domains and business areas,
Provides leadership, technical direction and GSK expertise to outsourced resources from strategic partners and software vendors
Provides the linkage of technology and business process understanding to quickly restore service, including the creation of facile and creative workarounds
LI-GSK

Delivery Technical Consultant Resume Examples & Samples

Accountability and responsibility for post-sales technical services of HP France MPS Accounts (France, but can also be multi country), through T&T and BAU, recognized as Technical Trusted Advisor for his Customers
Includes printers HW and MS added value solutions
Create, deploy and maintain the detailed technical architecture
Coordinates implementation of new installations, including foundation services (incl. deployment automation tools) and industrial deployments
Responds to requests for technical queries from customers
Engages and diagnose to their root-cause in technical problems solving across multiple technologies; often needs to develop new methods to apply to the situation and engagement of all technical support options available within the organization (pre/post sales, VAS, L1, L2, in-country delivery TC, ATS, GBU, local, remote, global etc...)
Re-active and Pro-active manage technical elevations at all levels up to GBU and provide support/communications to team members and customers
Demonstrate a broad understanding of market dynamics, an industry area, commercial issues, and technical concerns whilst maintaining depth in core focus area
Deliver consulting services
Identify up sell opportunities
Develop Leadership capabilities
Scripting skills (VB, Shell etc…)
Web services skills (incl IIS, xml, asp, aspx)
IT managing suite (Packaging, Client deployment tools, supervision tools, ticketing tools
Virtual Machines
MS Solutions (WJA, SafeCom, Equitrac, SJ7, C&R, HPEC, ePrint, FDT etc…)
Recognized expert in one or more technical skill above mentioned
Vendor or industry certified in at least one technical skill above mentioned
Structure, communication

Business Consultant Corporate Delivery Resume Examples & Samples

Possesses in-depth knowledge of functional capabilities and processes, both SWA and Industry, and understands how a capability impacts revenue and cost both negatively and positively
Must have a minimum of 3 years of experience solving complex problems and driving multiple stakeholders towards implementable solutions
Prefer Project/Program management experience, managing all phases of mid to large-scale programs, with special emphasis on complex business change
Business Process Improvement preferred
Extensive knowledge of internal Southwest departments, and relationships within the department to be able to influence change preferred
PMP/PMI certification/equivalent or Lean/Six Sigma certification a plus
Experience monitoring value metrics to inform decisions that maximize returns across enterprise projects and programs preferred
May require extended work hours per Leaders request
Must have the ability to assume a high level of responsibility and to provide direction in a cross-functional, team-oriented environment
Experience with or thorough understanding of the process for gathering business requirements for a technology implementation project
Must maintain a well-groomed appearance

Senior Business Consultant Corporate Delivery Resume Examples & Samples

Develops deep understanding of Customer priorities, value drivers, and challenges. Uses this knowledge to translate Customer needs to the Technology and Corporate Delivery Teams involved in the work
Effectively manages Customer expectations and helps drive innovation in Customer areas
Facilitates the demand management process, including shaping and prioritization discussions with Customers, and facilitates Senior Leadership prioritization and review
Must have a minimum of 3 years of experience leading programs that span multiple work groups and/or departments
Experience working with financial planning, business unit leaders, and service managers to develop and manage project and program budgeting and cost estimation approaches, resource allocation, and reallocations preferred
Experience working with Business Leaders to develop project and program resourcing strategies to ensure optimum support for projects preferred
Experience in organizational change management preferred
Project Management/PMO knowledge preferred
Ability to quickly ramp up when placed in new areas of business (proactively engage all levels of the organization to expand functional understanding,
Ability to connect how projects and programs integrate with company objectives
Experience solving complex problems (Business and Technical) and identifying options for solutions
Experience supporting (or leading) development of Executive-level communication (e.g. project status updates, presentations requesting approval, etc.)
Ability to digest significant amount of detailed data and summarize relevant information for the appropriate stakeholder (e.g., Managers, Directors, VPs, etc.)
Understands how to translate business needs into releases that strategically deliver business value
Understands how to read market landscape and implement best practices to remain competitive
Ability to lead discussions with stakeholders from multiple backgrounds who have conflicting priorities; act as mediator if Teams are not aligned and drive towards a recommendation or solution
Strong oral communication and presentation delivery skills when facilitating discussions at the Executive level
Display ability to recognize inefficiencies with processes/procedures and proactively offer suggestions for improvements – ability to take items a step further, not just follow defined path (continue process because it is the same as it is today)
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

Operations Project Consultant Product Service Delivery Resume Examples & Samples

Proficient with Excel and complex spreadsheets
SAS experience
Ability to create queries in the W and create monthly business reviews
Ability to analyze data to determine trends
Ability to handle ad-hoc queries as needed
PowerPoint experience
Health of Controls (HOC)
Customer Experience Tracker
JMP (control charts)
BOSS Maintenance
Content Navigator
Monarch

Senior Business Consultant Corp Delivery Resume Examples & Samples

Partner with Customer to create and maintain the Capability Roadmap of functional capabilities for the next 3-10 years
Quickly becomes a subject matter expert within new and disparate functional areas with limited guidance
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
8-10 years of relevant work experience including a successful track record of planning and implementing enterprise level initiatives, financial modeling and analysis, and business strategy/planning
3-5 years of consulting experience
Strong internal and external relationship-building skills
Strong executive presence and ability to communicate effectively with all levels of management, with the capability to guide, educate and influence the thinking of senior decision makers
Ability to drive clarity in ambiguous and complex projects and effectively summarize and communicate clear direction
Ability to think strategically and understand interrelation between complex problems
Demonstrated financial acumen
Must have a minimum of 7 years of experience solving complex problems and driving multiple stakeholders towards implementable solutions
May be required to work extended hours per Leaders request
Ability to translate business process into technology strategy and drive innovation that builds capabilities
Skilled influencer, negotiator, consensus-builder, and change agent
Limited travel with potential for increased/decreased travel based upon Department needs

Interactive Delivery Adobe AEM Front End Development Consultant Resume Examples & Samples

Working in highly client-facing roles to contribute throughout the end-to-end delivery lifecycle of complex and large-scale technology solutions
Driving forward delivery of high quality work on-time and on-budget
Managing senior client stakeholder expectations and third party vendors
Driving new business opportunities
Minimum 2 years in Design, develop and support WCM components, integrations and applications
Experience with RESTful web services

Consultant, Delivery Resume Examples & Samples

Working with the Services and Delivery managers as relevant to develop plans to achieve optimal end-to-end service / process outcomes in each performance period
Ensuring processes are documented and understood in detail, including upstream and downstream impacts and implications, and that staff (including Accenture Bangalore) have enough information on how to execute the process
Managing resources to ensure processes under their control are executed reliably within expected performance bands, including ensuring new or inexperienced staff are trained in how to execute the process within required quality standards
Prepare any management reporting as required by Delivery Manager, Services or Head of External Reporting
The Ability to balance the need to improve both operational process performance and cost efficiency
Managing work in a relatively new 'resource assignment' model, managing the work staff do day-to-day but not the traditional people leadership functions of performance management and individual development
Able to balancing the demands of operational processes with issue resolution & process improvements
Strong leadership experience and communication skills

Consultant, Delivery Resume Examples & Samples

Embedding analytics across NAB to drive a data driven culture so we can grow, attract & retain talent
Make it easier to perform high quality analytics & provide access to data, platform and tools
Enable experimentation to drive innovative solutions for our customers powered by analytics
Support the establishment of a cross functional analytics leadership forum to become the custodians of the Analytics Hub Strategy
Build an analytics priority schedule
Support the development of the right metrics to show the Analytics Hub is enabling value delivery
Develop the Analytics Capability Uplift program with the Analytics Leadership Forum members
Responsible for preparation of all material, charters, minutes, power points, briefing pack for governance of key forums they may be designed and delivered by other parts of the Enterprise and/or Vendors
Establish a core data science practice that supports the analytics community and analysts across the bank
Form an analyst development roadmap and implement a data science accreditation process

Delivery Mgmt Consultant, Plano, Texas Resume Examples & Samples

Contributes to the development of new techniques and plans within area of expertise
Manages projects and programs delivery, providing deep subject matter expertise and advice, working across the organization to effectively obtain and allocate resources to complete works on time
Works on abstract and complex problems requiring evaluations and develops innovative and creative output based on interpretation of analysis that improves business performance and contributes to corporate goals and strategic intent
Analyzes opportunity/risk, cost/benefit and pricing models
Anticipates operational, program, and implementation issues and develops preventative measures
Adapts projects, programs or methods based on customer or business partner feedback
Escalates matters of business risk and delegates clearly and comfortably
Manages critical projects, customer engagements or business processes and guides completion of major projects or customer engagements
Allocates work, mentors, and influences others through their professional/technical expertise
Adapts communication techniques for audiences at multiple internal and external levels Presents facts and information to negotiate mutually acceptable solutions
Cultivates, develops and manages strong, lasting customer relationships at senior management level and may manage vendor relationships too
Detailed ARC/RCC Cost Modelling for new business
Delivery Leader in an expanded role to include the addition of a new Data Center
Ability to produce complex contract amendment documentation as related to new Service offerings
Possess strong product/technology/industry knowledge
Executive presentation skills
Vendor management skills
Undergraduate degree and 6-8 years relevant experience
Graduate degree and 4-6 years relevant experience. Equivalent business experience
Preferred experience in healthcare management
The ability to manage vendor relationships must have strong priority setting and delegation skills
The ability to lead sub- teams financial management
A strong relationship management background is extremely important

Consultant, Delivery Resume Examples & Samples

Oversight and direction of day to day work of offshore resources to drive quality and ensure alignment of effort to key priorities
Allocation and monitoring of scheduled and unscheduled work to quality and timeliness targets within agreed SLA's
Identify development and capability uplift needs within the team to drive continuous improvement in quality through in the moment feedback and coaching
Liaise with stakeholders to resolve issues and manage expectations of service delivery
Working with the Service Delivery Managers as relevant to develop plans to achieve optimal end-to-end service / process outcomes in each performance period, Oversight and development of financial controls and the forecasting of resource requirements
Ensuring processes are documented and understood in detail, including upstream and downstream impacts and implications, and that onshore/offshore resources have enough information on how to execute the process
Managing resources to ensure that processes are executed reliably within performance expectations

Consultant, Service Delivery Resume Examples & Samples

Manage large scale Hadoop cluster environments, handling all Hadoop environment builds, including design, capacity planning, cluster setup, performance tuning and ongoing monitoring
Manage edge software such as HVR, Talend, and OBIEE including design, capacity planning, cluster setup, performance tuning, and ongoing monitoring
Manage Greenplum DB or Postgres including design, capacity planning, cluster setup, performance tuning, and ongoing monitoring
Evaluate and recommend systems software and hardware for the enterprise system including capacity modeling
Contribute to the evolving architecture of our data service to meet changing requirements for scaling, reliability, performance and manageability
Work with product engineering and infrastructure operation teams to automate deployment and operation of the infrastructure and data services
Ability to work with and as a member of our Infrastructure operations team as required to refine our production capabilities: testing, kernel issues, compatibility and deployment of new versions of custom software
Identify hardware and software technical problems, storage and/or related system malfunctions
Creation of metrics and measures of utilization and performance
Capacity planning and implementation of new/upgraded hardware and software releases
Responsible for monitoring the community and report on important changes/enhancements to the team
Ability to work well with a global team of highly motivated and skilled personnel – strong written and verbal interaction skills are requisites in this dynamic environment
Review and approve best practices and SOPs required to support the Hadoop, Greenplum, and Edge solutions
Research and recommend innovative, and where possible, automated approaches for system administration tasks. Identify approaches that leverage our resources, provide economies of scale, and simplify remote/global support issues
Strong background in Linux or Windows Administration
15 years of professional experience supporting production medium to large scale environments
5 years of professional experience working with Hadoop (HDFS & MapReduce) and related technology stack
A deep understanding of Hadoop design principals, cluster connectivity, security and the factors that affect distributed system performance
Experience with and understanding of various database technologies: RDBMS, NoSQL, Hadoop, MySQL and Gemfire
Knowledge of virtualization technologies and concepts is a plus
In-depth knowledge of network and distributed internet technologies including TCP/IP, firewalls, load balancers and web application architectures is a plus
Expert experience with at least one if not most of the following languages; python, perl, ruby, or bash
Prior experience with remote monitoring and event handling using Nagios, ELK
Solid ability to create automation with Chef, Puppet, Ansible or a shell
Good collaboration & communication skills, the ability to participate in an interdisciplinary team
Strong written communications and documentation experience
Knowledge of best practices related to security, performance, and disaster recovery
Active Secret or higher clearance is a plus

Consultant, Service Delivery Resume Examples & Samples

In-depth knowledge of virtualization technologies and concepts, for example: VMware, AWS, MS Azure, Google Cloud Computing or KVM
In-depth knowledge of network and distributed internet technologies including TCP/IP, firewalls, load balancers and web application architectures
Knowledge of continuous deployment (CD) software, including Jenkins, Bamboo or Concourse
Able to collaborate, communicate openly and effectively and work across functional and organizational boundaries
Able to automate tasks with Python, Ruby or Bash
Experience with and understanding of messaging and database technologies: RabbitMQ/AMQP, JMS, and RDBMS, NoSQL, Hadoop, MySQL and Redis
Software development experience that could include (but not necessarily limited to) the following languages, systems or frameworks: Java/Spring, Ruby/Rails, Go, JS/Node.js
Knowledge and understanding of source control systems such as Git or Bitbucket
Recent experience with implementation of Cloud native systems (Pivotal Cloud Foundry) and software solutions for Containerized, Micro services based eco-systems, Application modernization, migration and development on PaaS platforms
Hands on experience with BOSH, or related automation / orchestration tools
Experience working with SAML, Auth 2, Active Directory and network protocols
Knowledge and experience with IT best practices and an operation in an “always-up, always-available” service environment is essential
3 years of professional experience working Cloud foundry and related technology stack
Prior experience with industry standard remote monitoring and event handling solutions

Consultant, Data Delivery Resume Examples & Samples

HTML / Java script
Email deliverability
Customer journey mapping and program design
Excellent understanding of integrated marketing and digital landscape

Innovative Delivery Solutions Territory Sales Consultant Resume Examples & Samples

Leverage health-system sales expertise in selling our industry leading outpatient telepharmacy software platform
Identify and qualify new opportunities and develop plans for introducing product solutions to enhance revenue and growth
Develop and execute negotiation strategies for customer contracts with the appropriate parties
Ensure customer expectations are met by maintaining open, clear and consistent dialogue with external end users and internal contacts
Convey industry trends and product feedback from health-system stakeholders to internal team to assist in developing product enhancements and additional offerings
Responsible for meeting quota on assigned accounts on a quarterly and annual basis
Generate new business through hospitals and health systems
Grow revenue and identify and deliver solutions that aid in our customer’s success
Meet or exceed the set prospecting and sales quotas
Minimum 4-years related sales experience
Experience selling software or similar technology-based solutions
Ability to travel 50% of time

Service Delivery IT Consultant Resume Examples & Samples

MS-Windows management at an intermediate level
Application installation and configuration
Application failure diagnostics
A technical background within computer science
Experience with SimCorp Dimension will be an advantage – but not mandatory
A strong sense of ownership of the areas you are working with
Strong communication skills at all levels, and the ability to work with various, often remote clients
An independent problem solver
Drive and determination to deliver key priorities despite numerous obstacles

Consultant, Analytics Delivery Resume Examples & Samples

Manage competing priorities of work simultaneously
Work independently and find solutions by asking the right questions and engaging the right teams
Build strong networks with internal and external stakeholders
Work within a team of high performing analysts and a keenness for sharing knowledge

Delivery Technical Consultant H/F Resume Examples & Samples

Accountability and responsibility for post-sales technical services of HP France MPS Accounts (France, but can also be multi country), through T&T and BAU
Recognized as Technical Trusted Advisor for his Customers for printers HW and MS added value solutions
Develops customer technology solutions using various industry products and technologies (incl. technical partners management)
Re-actively and Pro-actively manages technical elevations at all levels up to R&D and provide support/communications to team members and customers
Able to communicate with internal and external senior management confidently and demonstrate the professionalism of the job family
Demonstrates a broad understanding of print & copier market dynamics, global industry, commercial issues, and technical concerns whilst maintaining depth technical expertise
Deliver consulting services and Identify up sell opportunities
Owns and manages knowledge sharing within a community (e.g. team, practice, or project)
Manages and contribute to the skill training plan to suit the Company business needs
Contributes significant knowledge sharing to job family community (e.g. in-country TC community)
Qualify incoming requests for post-sales work and dispatch the work appropriately across the team
Work with Pre-Sales TC community to harmonize working procedures (eg. handover)
Proactively encourages membership and contributions of others to professional community and coaches others in area of expertise
Regularly produces internally published material such as knowledge briefs, service delivery notes and modules, etc
Structure & communication
Prioritize and deliver on commitments with integrity, transparency and quality
In addition to troubleshooting skills and consulting skills, has ability to summaries prognosis and impact to customer installed base
Ability to formulate and deliver clearly complex information, issues and recommendations in both written and oral communication at all levels
Communication abilities in French and English – fluent in both
Bachelor and/or Master degree in Computer Science or related technical / engineering studies
8 years of professional experience in Printer / Copier hardware and software environment

Big Data Consultant, Information Delivery Resume Examples & Samples

2+ year data analytics consulting experience to include data related to health care quality measurement, Medicare, or Medicaid
1+ years of relevant technology architecture consulting or industry experience to include experience in Information delivery, Analytics and Business Intelligence
1+ year experience leading workstreams or small teams
Bachelor’s Degree or equivalent professional experience
Willingness for weekly client-based travel, up to 80-100% (Monday — Thursday/Friday)

Sales Delivery & Partner Management Consultant Resume Examples & Samples

Under minimal supervision, responsible for overseeing complex and/or high profile relationships with external call centers
Develop and maintain weekly site results reports, including key metrics, stack ranking of agents and site comparisons. Deliver findings at a weekly call center operations review call and work with call centers to create and track initiatives to improve key metrics
Work with product team and call centers to simplify case management processes and reduce customer application cycle times
Lead effort to identify cost savings from business processes
Share best practices across call center sites to increase overall performance of MetLife Direct
Oversees the work of call centers across a large segment of a business organization
Acts as the internal contact for receiving and resolving issues and concerns related to call centers
Develops and implements process improvement solutions related to call center processes and works with operating areas to implement
Ensures call center service level agreements are being met and that call center performance aligns with strategic goals and priorities
SME for projects, “pilot’ programs, and process improvement enhancements
Partner with the MetLife Direct Compliance team through call listening and call quality reviews, managing partner scorecard results, and address negative trends through training
Support the MetLife Direct Project management team in the creation and implementation of key MetLife Direct Sales Call Center initiatives
Performs other related duties as required or assigned
Possess strong interpersonal skills, an understanding of the sales process, and effective experience in telephone sales
Highly motivated, goal-oriented, collaborative, strong communicator, team player, and client-focused
Strong verbal/presentation skills
Ability to project manage multiple simultaneous projects, of varying sizes
Knowledge of metrics and analytics a plus
Prior call center management experience is a plus
Proficient in Microsoft Excel, Word and Power Point
3+ years of insurance operations experience and/or 2+ years of call center sales experience

Senior Consultant, Delivery Team Resume Examples & Samples

1 Or greater Undergraduate Degree, preferably in Psychology
Masters in Occupational Psychology or other postgraduate
Intermediate knowledge of excel, SPSS and PowerPoint
Level A & B Testing
Proven track record of working within a commercial environment in a relevant industry
Good communication and organisational skills
Ability to work independently and manage own workload
Experience of working as a member of a team
Proven track record of managing complex and high profile projects
Expert in Excel and/or SPSS
Experience working within the HR, Talent Management or Talent Assessment industry
Knowledge of psychometric test design
Knowledge of analytics and data management

Delivery Technical Consultant Resume Examples & Samples

Responsible verification of deal design verification and for implementing part or all of the Imaging/Printing technical solution to the client, in accordance with an agreed technical design
Responsible for ensuring that all pre-requisite activities for HP Remote Monitoring solutions are in place
Provides technical support, validation and input on the HP Printing solution design and pricing
Contributes to account delivery reviews and is an integral part of the HP MPS delivery team
Has led small team in delivery of Imaging and Printing solutions
Owns and produces customer documentation. Ability to translate technical details into concise and easy to understand written form. Ability to translate verbal requirements from face to face client meetings into requirements documents, statements of work, and proposals

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