Cloud Solution Specialist Resume Samples

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SF
S Fisher
Sid
Fisher
3285 Seth Land
Dallas
TX
+1 (555) 557 2517
3285 Seth Land
Dallas
TX
Phone
p +1 (555) 557 2517
Experience Experience
San Francisco, CA
Cloud Solution Specialist
San Francisco, CA
Boyer, Cremin and Weber
San Francisco, CA
Cloud Solution Specialist
  • Proven track record of driving decisions with customers collaboratively, resolving conflicts and ensuring follow through
  • Fulfill routine administrative tasks (e.g. weekly time reporting, weekly account and opportunity reporting )
  • Creating and executing a business plan to ensure your product's revenue and unit goals are achieved
  • Proven history of holding and consistently exceeding quota
  • A thorough background implementing hybrid cloud strategies for existing customers that leverage the public cloud e.g Amazon Web Service, Azure etc
  • Support in maintaining knowledge about competitors offering
  • History of holding and consistently exceeding sales quota
Los Angeles, CA
Analytics Cloud Solution Specialist
Los Angeles, CA
Zieme Group
Los Angeles, CA
Analytics Cloud Solution Specialist
  • Work with customers and help position turnkey, or tailored to complex SaaS offerings and overcome technical obstacles
  • Work with customers and help position turnkey, or tailored to complex cloud offerings and overcome technical obstacles
  • Help the client through the journey of adopting a SaaS product through its lifecycle
  • Clearly articulate IBM’s POV for cloud adoption and use, while promoting IBM and Business Partner Services, and Solutions advantages and key differentiators
  • Lend technical expertise to demonstrate, research and test scenario in the SaaS solution, at times authoring sample code and overcome objections
  • Help the client through the journey of adopting a cloud product through its lifecycle
  • Clearly articulate IBM’s POV (point of view) for cloud adoption and use, while promoting IBM and Business Partner Services, and Solutions advantages and key differentiators
present
San Francisco, CA
Digital Experience Cloud Solution Specialist IC
San Francisco, CA
Cormier-Swaniawski
present
San Francisco, CA
Digital Experience Cloud Solution Specialist IC
present
  • Work with aligned BDMs to create DX campaigns for BDMs to be executed
  • Works as a member of the Sales Team
  • Working with and influencing the activities of Oracle Partners
  • Provide opportunity support for Prime Technology, Application and Partner Sales teams within your territory
  • Supporting in-bound opportunities (SQL’s) by working with CSRs , ASRs, Partners and others in the eco-system
  • Be a key change agent supporting the ‘Pivot to Cloud’ by championing DX cloud solutions
  • Highly Sales focused supporting Oracle’s prime sales teams
Education Education
Bachelor’s Degree in Collaboration With Multiple Sales Personnel
Bachelor’s Degree in Collaboration With Multiple Sales Personnel
Webster University
Bachelor’s Degree in Collaboration With Multiple Sales Personnel
Skills Skills
  • Excellent and clear communication and presentation skills with the ability to explain complex concepts in simpler language
  • Excellent communication skills: Ability to relate to coworkers in a close environment
  • Excellent and clear communication skills with the ability to explain complex concepts in simpler language
  • Business Process Management skills coupled with workflow management would be very desirable
  • Effectively managing sales pipeline with predictable business results that exceed revenue targets
  • Proven ability to understand, retain & articulate information related to high level technical and service delivery aspects of Cloud-based service delivery platforms
  • Industry knowledge of Financial Services, Communications and Healthcare etc
  • Deep understanding of cloud architecture principles including SaaS, PaaS, IaaS, SDLC environments, multi-tenancy, security, monitoring and management, multi-tiered infrastructure, databases, integration, mobile and application servers, etc
  • A good understanding of the security processes, standards & issues involved in multi-tier, multi-tenant web applications
  • A good understanding of enterprise application integration, including SOA, ESB, EAI, ETL environments and an understanding of integration considerations such as process orchestration, customer data integration and master data management
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11 Cloud Solution Specialist resume templates

1

Cloud Solution Specialist Resume Examples & Samples

  • Creating and executing a business plan to ensure your product's revenue and unit goals are achieved
  • Developing and managing a healthy pipeline of qualified opportunities
  • Articulating the private, hybrid, and public cloud value of Microsoft over the competition
  • Driving customer and partner satisfaction for your products and solutions
  • Contributing to the recruitment, engagement, and readiness of partners who can help our customers successfully deploy and consume our technology
  • Develop and present proposals to customers, monitoring the procurement process, facilitating discussions/negotiations between partners and/or Services and making recommendations on additional products or offerings to move deals to close
  • Requirements and skills include
  • Previous experience with solution selling based on business value principles, with strong objection handling skills
  • History of holding and consistently exceeding sales quota
  • Effectively managing sales pipeline with predictable business results that exceed revenue targets
  • High degree of collaboration with multiple sales personnel, as well as partners
  • Practical knowledge and experience of Microsoft Server technologies, customer operational issues, and 3rd party integration is preferred
  • Account Management and prioritization excellence
  • Preferred candidate will have a technical background, and understanding of the competitive cloud landscape
  • Successful candidates will have a BS/BA degree or equivalent work experience (MBA Preferred)
  • 7+Years of enterprise software sales experience
2

Cloud Solution Specialist Resume Examples & Samples

  • Advise C-level contacts and their IT teams on public cloud and enable them to transform their current IT landscape (Apps to disk) by mapping how Oracle’s Public Cloud services will create business and IT value
  • Produce and present future state cloud architectures including logical diagrams, Bill of Materials, solution descriptions and business case to customer executive team(s)
  • Be able to structure and lead customer facing events required to facilitate cloud consumption, via use case development, such as hackathons, developer workshops etc
  • Build and deliver technical service demos including use of scripting/API based provisioning, automation and orchestration and solutions leveraging multiple integrated services
  • On the basis of the future state architecture developed, should be able to price out the proposal and show some-level of cost-benefit analysis
  • Attain quarterly and annual objectives assigned by management
  • Experience implementing hybrid cloud strategies using the public cloud e.g. OPC, AWS, Azure, etc
  • Excellent and clear communication and presentation skills with the ability to explain complex concepts in simpler language
  • Experience with public cloud implementations – AWS, Azure, SoftLayer, GCE, Rackspace, Oracle
  • Excellent understanding of both monolithic/legacy application architectures as well as modern cloud native application architectures
  • Understanding of SOA, ROA, microservices and RESTful architectures
  • Experience with code based deployment, calling APIs, JSON scripting
  • Experience with emerging cloud technologies (OpenStack, Docker, Mesos, Kubernetes)
  • Previous development experience a plus (Java or C#, JavaScript, HTML, XML, AJAX)
  • A good understanding of the security processes, standards & issues involved with running workloads in the public cloud
  • Architectural and development experience of Web Services
  • Be able to understand and articulate customer cloud billings, chargeback/showback related topics as relates to cloud consumption, orchestration of assets/services and diverse organizational hierarchies
  • Knowledge of regulatory compliance e.g. PCI, HIPAA, PII, GxP, FedRamp, etc. a plus
3

Cloud Solution Specialist Resume Examples & Samples

  • Support in creation of content on Oracle Cloud Computing Services
  • Support in preparation of Oracle PaaS Services demo environments
  • Assist customer in the process of PaaS service activation
  • Assist in production of bid responses and technical documents needed to support PaaS sales process
  • Support in collecting materials/sources and maintain up to date technical and domain knowledge
  • Support in maintaining knowledge about competitors offering
  • Assist in delivering technical PaaS/IaaS trainings and workshops
  • Positive work ethic
  • Good attitude
  • Desire to learn and be trained
  • Excellent communication skills: Ability to relate to coworkers in a close environment
  • Interpersonal skills: The ability to work in teams
  • Research skills
  • Courtesy and Honesty
4

Cloud Solution Specialist Resume Examples & Samples

  • Advise CIO/CTO level contacts and their IT teams as they look to move their business to a public cloud architecture
  • Present Oracle Corporation 's technology infrastructure, including demonstrating deep familiarity with company's hosting infrastructure, security and integration capabilities
  • Build and present customized assets using the declarative and programmatic capabilities of the Oracle Public Cloud PaaS/IaaS platform
  • Work closely with other elements of the Oracle Corporation organization, e.g. alliances, sales effectiveness, product marketing, etc. to develop and execute internal and external programs and initiatives
  • Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position
  • A thorough background implementing hybrid cloud strategies for existing customers that leverage the public cloud e.g Amazon Web Service, Azure etc
  • Excellent and clear communication skills with the ability to explain complex concepts in simpler language
  • A good understanding of the architectural principals of cloud based platforms that include SaaS, PaaS and IaaS components. Specifically multi-tenancy, concurrency, security, management, multi-tiered infrastructure, databases, integration, mobile and application servers etc. (we are not designing them but must be knowledgeable of the platform(s)
  • Previous development experience (Java or C#, JavaScript, HTML, XML, AJAX) and knowledge of OpenStack, Dockers and other emerging technologies
  • A good understanding of the security processes, standards & issues involved in multi-tier, multi-tenant web applications
  • Industry knowledge of Financial Services, Communications and Healthcare etc a plus
  • Previous Cloud experience with IBM, Microsoft, Salesforce, Amazon, Oracle
  • Previous Infrastructure software/service companies such as Big 4 / Big Deloitte, Accenture, Cloud Sherpas etc
5

Analytics Cloud Solution Specialist Resume Examples & Samples

  • Clearly articulate IBM’s POV for cloud adoption and use, while promoting IBM and Business Partner Services, and Solutions advantages and key differentiators
  • Work with customers and help position turnkey, or tailored to complex SaaS offerings and overcome technical obstacles
  • Lend technical expertise to demonstrate, research and test scenario in the SaaS solution, at times authoring sample code and overcome objections
  • Build a relationship with the Client for adoption, drive success and in using SaaS offerings, at the same time evangelizing SaaS expansion scenarios
  • At least 3 years’ experience architecting, developing, or maintaining production-grade cloud solutions and working with the concepts, architectures, deployment methodologies around private, public, hybrid and peer clouds
  • At least 3 years’ experience in writing software in one or more languages such as Python, Go, JavaScript, Java, C++, or similar, and Scripting experience including Perl, Bash, Python, Ruby, etc
  • Experience with networking and web standards such as DNS, DHCP, TCP/IP, HTTP, web security mechanisms, proxies, firewalls, load balancers, and developing applications using REST API architectures and web services, like twitter, weather, geospatial
  • Experience working with Spark & Hadoop and enabling Hadoop and Open Source Technologies like Kafka, Quarks, Spark Libs, Ranger, Atlas, ElasticSearch, HIVE, HBase, and such on the Cloud
  • Experience working with Database SQL, RDBMS, and NoSQL databases like HBase, CouchDB, Cloudant, Cassandra and MongoDB
  • 5+ years’ experience working with operational practices including DevOps, Agile, Enterprise application integration patterns and architectures
  • 5+ years’ experience working with Hybrid Cloud Computing service market, models, offering types, and architecture concepts including IaaS like Softlayer, AWS, Rackspace, Azure; and PaaS like Heroku, SAP HCP, Bluemix, and Pivotal Cloud Foundry, Cloud Architectures (IaaS, PaaS) on OpenStack and Cloud Foundry (CloudFoundry/Urbancode deploy/WSO2/OpenShift)
  • Experience with Continuous Integration. Knowledge of source control and versioning tools (Git), virtualization frameworks like Xen, VMWare, Containers, web infrastructure technologies, virtualization, clustering, load-balancing and content delivery networks, network engineering and security principles (e.g. protocols, routing, switching, VLAN, filtering, firewall rules, VPN, encryptions, etc.)
6

Analytics Cloud Solution Specialist Resume Examples & Samples

  • Engage with the right IT and Business owner and work with them on Solution Discovery and to align the cloud product services, solution and offering to address their needs (focusing on data and analytics)
  • Work with customers and help position turnkey, or tailored to complex cloud offerings and overcome technical obstacles
  • Help the client through the journey of adopting a cloud product through its lifecycle
  • Lend technical expertise to demonstrate, research and test scenario in the cloud services/solution
  • Build a relationship with the Client for adoption, drive success and in using cloud offerings, at the same time evangelizing cloud expansion scenarios
  • BA/BS degree in Computer Science or related technical field or equivalent practical experience
  • Experience architecting, developing, or maintaining production-grade cloud solutions
  • Experience in writing software in one or more languages such as Python, Go, JavaScript, Java, C++, or similar
  • Have a solid understanding of the concepts, architectures, deployment methodologies around private, public, hybrid and peer clouds
  • Scripting ability (Perl, Bash, Python, Ruby, etc.)
  • Good Spark & Hadoop Skills and enabling Hadoop and Open Source Technologies like Kafka, Quarks, Spark Libs, Ranger, Atlas, ElasticSearch, HIVE, HBase, and such on the Cloud
  • Good Database SQL and RDBMS Skills
  • Good Skills with NoSQL databases like HBase, CouchDB, Cloudant, Cassandra and MongoDB
  • Have knowledge of Hybrid Cloud Computing service market, models, offering types, and architecture concepts including IaaS like Softlayer, AWS, Rackspace, and Azure; and PaaS like Heroku, SAP HCP, Bluemix, and Pivotal Cloud Foundry
  • Understanding of software (CloudFoundry/Urbancode deploy/WSO2/OpenShift)
  • Working knowledge of virtualization frameworks like Xen, VMWare, Containers
  • Good concepts of object oriented and functional programming
  • Good understanding of application development processes and tools
  • Certifications a plus: Amazon, Azure, Open Group and other technologies
  • Familiar with modern web infrastructure technologies, virtualization, clustering, load-balancing and content delivery networks
  • Practical Implementation and/or maintained system automation technologies (Chef, Puppet, Ansible, Salt, etc) is a huge plus
  • Experience with Open Source Technologies
  • Experience with system and application performance measurement and troubleshooting tools
  • Experience with Enterprise application integration patterns and architectures
7

Analytics Cloud Solution Specialist Resume Examples & Samples

  • Engage with the right IT and business owner and work with them on Solution Discovery and align the SaaS product solution and offering to address their needs
  • Lend technical expertise to demonstrate, research, code and test scenario in the SaaS solution. Handle objections
  • Build a relationship with the client for adoption, drive success and in using SaaS offerings, at the same time evangelizing SaaS expansion scenarios
  • 3+ years experience architecting, developing, or maintaining production-grade cloud solutions including deployment methodologies around private, public, hybrid and peer clouds
  • 3+ years experience in writing software in one or more languages such as Python, Go, JavaScript, Java, C++, etc. and Scripting (Perl, Bash, Python, Ruby, etc.)
  • Experience with networking and web standards such as DNS, DHCP, TCP/IP, HTTP, web security mechanisms, proxies, firewalls, load balancers, Database SQL, RDBMS, NoSQL databases like HBase, CouchDB, Cloudant, Cassandra and MongoDB
  • Experience working with Spark & Hadoop enabling Hadoop and Open Source Technologies such as Kafka, Quarks, Spark Libs, Ranger, Atlas, ElasticSearch, HIVE, HBase on the Cloud
  • Hands-on experience developing applications using REST API architectures and web services, such as Twitter, weather, geospatial
  • 5+ years experience working with operational practices including DevOps, Agile, enterprise application integration patterns, and architectures
  • 5+ years experience working with hybrid cloud computing service market, models, offering types, and architecture concepts including IaaS (Softlayer, AWS, Rackspace, Azure), PaaS (Heroku, SAP HCP, Bluemix, and Pivotal Cloud Foundry), Cloud Architectures (IaaS, PaaS) on OpenStack and Cloud Foundry (CloudFoundry/Urbancode deploy/WSO2/OpenShift)
  • Experience with continuous integration, source control and versioning tools (Git), system/application performance measurement, virtualization frameworks such as Xen, VMWare, Docker, web infrastructure technologies, virtualization, clustering, load-balancing and content delivery networks, network engineering and security principles (e.g. protocols, routing, switching, VLAN, filtering, firewall rules, VPN, encryption, etc
8

Analytics Cloud Solution Specialist Resume Examples & Samples

  • 3+ years’ experience architecting, developing, or maintaining production-grade cloud solutions including deployment methodologies around private, public, hybrid and peer clouds
  • 3+ years’ experience in writing software in one or more languages such as Python, Go, JavaScript, Java, C++, etc. and Scripting (Perl, Bash, Python, Ruby, etc.)
  • 5+ years’ experience working with operational practices including DevOps, Agile, enterprise application integration patterns, and architectures
  • 5+ years’ experience working with hybrid cloud computing service market, models, offering types, and architecture concepts including IaaS (Softlayer, AWS, Rackspace, Azure), PaaS (Heroku, SAP HCP, Bluemix, and Pivotal Cloud Foundry), Cloud Architectures (IaaS, PaaS) on OpenStack and Cloud Foundry (CloudFoundry/Urbancode deploy/WSO2/OpenShift)
9

Analytics Cloud Solution Specialist Resume Examples & Samples

  • BA/BS degree in Computer Science, Data Analytics or related technical field or equivalent practical experience
  • Experience in a Federal agency or a company that primarily markets to the Federal government
  • Understand Networking (TCP/IP, firewall, load-balancing, etc.) , An understanding of network engineering and security principles (e.g. protocols, routing, switching, VLAN, filtering, firewall rules, VPN, encryptions, etc.)
  • Work collaboratively with various team members, as a leader, as a equal contributor
  • Excellent time management, written and oral communication skills
  • Experience in continuous integration systems and methodologies
  • Currently hold either a Top Secret Clearance for Counterintelligence or Secret Clearance for DoD
10

Analytics Cloud Solution Specialist Resume Examples & Samples

  • At least 3 years’ experience architecting, developing, or maintaining production-grade cloud solutions including concepts, architectures, deployment methodologies around private, public, hybrid and peer clouds
  • At least 3 years’ experience in writing software in one or more languages such as Python, Go, JavaScript, Java, C++, or similar
  • Scripting experience (Perl, Bash, Python, Ruby, etc.), Database SQL, RDBMS, NoSQL databases like HBase, CouchDB, Cloudant, Cassandra and MongoDB
  • Experience working with Spark & Hadoop enabling Hadoop and Open Source Technologies like Kafka, Quarks, Spark Libs, Ranger, Atlas, ElasticSearch, HIVE, HBase, and such on the Cloud
  • At least 5 years’ experience working with operational practices including DevOps and Agile
  • At least 5 years’ experience with Hybrid Cloud Computing service market, models, offering types, and architecture concepts including IaaS like Softlayer, AWS, Rackspace, Azure; PaaS like Heroku, SAP HCP, Bluemix, and Pivotal Cloud Foundry (CloudFoundry/Urbancode deploy/WSO2/OpenShift)
  • Experience with Continuous Integration systems and methodologies, source control and versioning tools (Git), Enterprise application integration patterns and architectures, application development processes, performance measurement and troubleshooting tools
  • Experience working with virtualization frameworks like Xen, VMWare, Containers, web infrastructure technologies, clustering, load-balancing and content delivery networks, network engineering and security principles (e.g. protocols, routing, switching, VLAN, filtering, firewall rules, VPN, encryptions, etc.)
11

Cloud Solution Specialist Resume Examples & Samples

  • Own and drive new revenue growth for Stratiform solutions within assigned accounts
  • Proactively drive active usage / consumption of Microsoft Cloud offerings
  • Identify accounts that have high potential for rapid cloud adoption resulting in significant Azure, O365, EMS and Stratiform managed services revenue
  • Develop and maintain a healthy pipeline of business substantial enough to support your budget of closed sales revenues
  • Effectively deliver a strategic cloud vision to gain agreement from customers on the business value of solutions - including detailed relevant Business Decision Maker & Industry use cases, financial analysis such as Total Cost of Ownership & Return on Investment
  • Develop customer’s buying vision, and lead cloud discussions that illustrate how Stratiform services, powered by the Microsoft Cloud, will help reduce costs, optimize their IT environment and investments and increase business agility
  • Orchestrate the completion of a successful Customer Success Plan before opportunity is closed to drive deployment and usage of the Microsoft Cloud and Stratiform solutions
  • Report back to your customers as business objectives / business value conditions are met
  • Deliver satisfied clients willing to provide references that can be leveraged for future sales engagements
  • Establish and foster deep customer relationships with key business and technical stakeholders that have the power to drive long-term cloud adoption within their company
  • Continuously nurture and expand your sales and competitive readiness with respect to not only Microsoft cloud readiness, cloud issues and challenges, but also the overall market and industry relative to your customer base
  • Strong track record of solution selling, based on business value principles, including 5 years of experience selling Cloud or Cloud-related solutions
  • Demonstrated experience and expertise selling strategic technology solutions to senior Business and IT Decision Makers by reinforcing the value of the solution to the customer’s overall business pain and/or strategic opportunities
  • Proven history of holding and consistently exceeding quota
  • Proven track record of driving decisions with customers collaboratively, resolving conflicts and ensuring follow through
  • Deep understanding of cloud computing technologies, business drivers, and emerging computing trends
  • Ability to connect technology with measurable business value
  • Proven experience in the following key areas: needs analysis and envisioning, in-depth knowledge of competitors, understanding of the customer’s business, high-level understanding of system and application design, cloud solutions architecture
  • Experienced and skilled at being the Trusted Advisor to your customers through
12

Cloud Solution Specialist Iaas / Paas Resume Examples & Samples

  • Experience leading in direct sales model, working with business and technical decision makers, and driving successful contracts/negotiations
  • Organized, analytical mind with solid problem solving skills required
  • Excellent communication skills
  • Capacity to learn quickly
  • Client centric
  • Critical thinker/analytic
  • 5+ years of professional services sales experience
13

Cloud Solution Specialist Saas Resume Examples & Samples

  • Business and strategy planning expertise
  • Organized, analytical mind with solid problem solving skills required, including strong emotional intelligence skills
  • Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective
  • Extrovert – high energy, positive motivator, and leader
  • Excellent time management skills – ability to identify and focus on high priorities, and think strategically under pressure
  • Confident
  • 3+ years of complex solution selling software, application or in the integration space
  • 5+ years in team selling, consultative sales process, project leadership, solution selling or technical pre-sales
  • Solid understanding of the industry, market, customer, competitors, suppliers, partners and capabilities of the business
14

Cloud Solution Specialist Resume Examples & Samples

  • 10+ years of relevant experience or equivalent combination of education and work experience
  • Recognized internally and externally as a thought leader in storage industry
  • Good working knowledge of end to end data center solution including virtualization, Cloud, VDI and ERP
  • Expert knowledge of key storage technologies such as SAN, storage virtualization, flash technologies and software defined storage
  • Work effectively with functional leaders throughout the organization/models effective team leadership
  • Work in complex business environments to devise new and innovative solutions to business challenges
  • Ability to anticipates market dynamics beyond existing scope and predict market movement
15

Analytics Cloud Solution Specialist Resume Examples & Samples

  • Clearly articulate IBM’s POV (point of view) for cloud adoption and use, while promoting IBM and Business Partner Services, and Solutions advantages and key differentiators
  • Experience in writing software in one or more languages such as JavaScript, Python, Go, Java, C++, or similar
  • Good Spark & Hadoop Skills and enabling open source technologies like Kafka, Quarks, Ranger, Atlas, ElasticSearch, HIVE, HBase, and such on the Cloud
  • Hands-on experience developing applications using REST API architectures and web services, like twitter API, TWC weather API, Google geospatial API, etc
  • 2+ Years of experience required
16

Cloud Solution Specialist Resume Examples & Samples

  • Bachelors or higher diplomas
  • 8+ years of quota driven sales experience
  • 4+ years of experience selling enterprise software solutions in a Cloud, SaaS, or On-Demand delivery method
  • Experience selling Managed Services in the manufacturing, supply chain or retail verticals preferred
  • Proven ability to understand, retain & articulate information related to high level technical and service delivery aspects of Cloud-based service delivery platforms
  • Effective written, interpersonal and oral communication skills
  • Knowledge of solution based selling and account management skills
  • Knowledge of account development strategies
  • Experience selling business to business
  • Effective negotiating and closing skills
17

Cloud Solution Specialist Resume Examples & Samples

  • Design and integrate Telco and IT based solutions according customer requirements
  • Install and integrate Ericsson and other Cloud Solutions
  • Execute system tests and performance measurements
  • Create solution documentation
  • Bachelor’s degree from technical university
  • Solid Linux system administration and troubleshooting skills
  • Working experience with server infrastructure
  • Good understanding of networking technologies and protocols
  • Persuading & Influencing
18

Cloud Solution Specialist Resume Examples & Samples

  • Answer inbound phone calls and emails from customers requesting assistance with OnBase
  • Interact with customer and understand needs; provide proactive suggestions as well as answers to improve customer satisfaction
  • Troubleshoot and resolve issues utilizing OnBase systems, utilities and support processes with assistance and direct oversight from team members; learn best practices for problem resolution
  • Assist customers with issues arising from product upgrades, installations, and configurations
  • Be an advocate for customer requests; maintain ownership of request and follow through consistently with resolution
  • Provide regular and frequent communication to customer; ensure customer is fully advised as to the progress or delay to the resolution of their issue
  • Compose internal documentation that fully reflects all activity related to resolution of support request
  • Obtain a high degree of proficiency with supported software
  • Implement solution based on the documented requirements; implementation could involve installing new, upgrading existing, or a consulting assessment
  • Support customer testing initiatives; troubleshoot and resolve operational issues
  • Migrate solution into production environment; support customer throughout "go-live" process
  • High School Diploma
  • Experience in a service environment
  • Microsoft Office proficient
  • Able to thrive in a fast paced environment
  • Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
  • Good critical thinking and problem solving skills
  • Organized and experienced at successfully multi-tasking
  • Good collaborative skills, applied successfully within team as well as with other areas
  • Sharp, fast learner with a technology curiosity and aptitude
  • Demonstrated ability to use sound judgment and appropriately escalate issues for guidance
  • Self-motivated with the ability to complete projects in a timely manner
  • Up to 10% travel time required
19

Senior Cloud Solution Specialist Resume Examples & Samples

  • Engage effectively with clients to position the Oracle Cloud proposition through value based selling, business case definition, ROI analysis, references and analyst data
  • Collaborates and align effectively with Oracle Digital cluster sales leadership to ensure focus on priority customers and segments
  • Work as part of a distributed team to share and learn from each other, contributing to the ongoing development of and contribution from this new role in Oracle Digital
20

Oracle HCM Cloud Solution Specialist Resume Examples & Samples

  • Finding deep satisfaction by being responsible for final work product
  • Knowledge of the HR function and processes
  • 2 - 4 years’ experience in all phases of a full implementation lifecycle (requirements gathering, design, build, go-live, testing) in Oracle HCM Cloud, Oracle EBS HCM, or other Cloud based HRIS
  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
21

Digital Experience Cloud Solution Specialist IC Resume Examples & Samples

  • Works as a member of the Sales Team
  • Provides Digital Experience (DX) Sales Specialism and domain expertise in a broadly defined territory
  • Accountable for a pre-defined set of Business oriented KPIs (common KPIs for all EMEA DX Cloud Solution Specialists)
  • Highly Sales focused supporting Oracle’s prime sales teams
  • Pivotal to driving the growth of DX cloud revenue
  • Drive the sales and adoption of Oracle DX Cloud products through prime Oracle channels to market
  • Provide opportunity support for Prime Technology, Application and Partner Sales teams within your territory
  • Deliver and co-ordinate DX customer presentations and demonstrations
  • Work with aligned BDMs to create DX campaigns for BDMs to be executed
  • Supporting in-bound opportunities (SQL’s) by working with CSRs , ASRs, Partners and others in the eco-system
  • Working with and influencing the activities of Oracle Partners
  • Be a key change agent supporting the ‘Pivot to Cloud’ by championing DX cloud solutions
  • Establish a referenceable customer base within your territory by leading incubation of new cloud services, including customer use and advocacy of strategic customers
  • Research and communicate DX domain trends, drivers and potential
  • Be a champion for Oracle’s Cloud strategy and capable of articulating this to customers and partners
  • Be a champion for Oracle’s current and future cloud products and services
  • Build and maintain relationships with relevant Oracle LOBs to ensure resources are available when required
  • Dedicated to Customer and Oracle success (win-win situations)
  • Successful track record selling relevant DX solutions, preferably cloud products
  • Strong team player focused on the team’s success as well as personal success
  • Experienced negotiator and closing skills
  • Proven successful and highly attuned influencing skills
  • Proficient in English and German
22

Cloud Solution Specialist Resume Examples & Samples

  • Engage in sales endeavours to help European sales team reach sales targets, working with all European sales people
  • Work with sales team to complete RFPs, services and licence proposals, help to form deal strategies, arrange resource where needed
  • Form positive and professional relationships with customers in pursuit of ongoing client management and sales
  • Assist in helping create and standardise pre-sales collateral/proposals
  • Assist with feeding back market information to product management, development and managed services teams
  • Typically degree qualified and 5 or more years experience in technology service provision or consulting
  • Strong knowledge of cloud trends and data centre/cloud service provisions
  • Ability to think on your feet and communicate confidently & effectively with customers
  • Handle multiple small projects at once
  • Ability to work effectively with a variety of personality types and backgrounds, both internally and with clients
  • Strong understanding of the IT landscape around our products, in particular grid and cloud processing solutions (can be learnt as these are specific to our products)
  • The position will require short-term travelling to clients within Europe