Business Operations Specialist Resume Samples

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HR
H Reinger
Halle
Reinger
94008 Crooks Circle
Detroit
MI
94008 Crooks Circle
Detroit
MI
Experience Experience
04/2015 – present
San Francisco, CA
Senior Business Operations Specialist
Senior Business Operations Specialist
04/2015 – present
San Francisco, CA
Senior Business Operations Specialist
04/2015 – present
  • Project Staffing: Provides leadership for finding resources for projects and for managing Regular and subcontractor demand and fulfillment
  • Manage the business relationship with key hosting and cloud service providers, including managing the use and consumption by internal customers
  • Demonstrates effectiveness in leading/facilitating with senior business leaders on broad/controversial topics inside and outside the organization
  • Assist and support the accounts to meet their business and delivery objectives by engaging and deploying resources as efficiently as possible
  • Design and implement high level business process that define relationships between hosting and cloud service providers and SAS service providers
  • Demonstrates sound judgment in resolving matters of complexity
  • Demonstrates in-depth knowledge of industry best practices such as PMBOK/BABOK and a variety of project methodologies. Exhibits knowledge in current and possible future policies, practices, trends, technology, and information affecting the department/business area
10/2012 – 11/2014
San Francisco, CA
Business Operations Specialist, / II
Business Operations Specialist, / II
10/2012 – 11/2014
San Francisco, CA
Business Operations Specialist, / II
10/2012 – 11/2014
  • Assists management or analysts with developing and recommending enhancements to improve operational processes and procedures
  • Assists management and/or analysts in compiling, reviewing, and preparing data to be used in the analysis of operations, services, and products
  • Works under general supervision and follows standard course of action, with limited discretion, to achieve results and/or improve efficiency
  • Provides operational support that directly affects the business unit functions
  • Participates in projects and typically receives guidance and instructions from management
  • Performs directed research; identifies and gathers data; prepares standard reports for analysis
  • Participates in the planning, development, implementation, and maintenance of new and existing programs, campaigns, and special offers
11/2005 – 04/2012
Philadelphia, PA
Business Operations Specialist
Business Operations Specialist
11/2005 – 04/2012
Philadelphia, PA
Business Operations Specialist
11/2005 – 04/2012
  • Gathering, evaluating, organising, managing and collating information in a variety of formats
  • The incumbent will support operational planning and execution by partnering with R&D leadership teams, participating in the process and coordinating projects
  • Employee Management: contract extensions, financial approvals, on boarding duties, hiring tickets, storing and documentation of employee information etc
  • Responsible for servicing and resolving complex client queries as well as issues and guiding junior professionals
  • Responsible for receiving and making calls and responding to internal and external customer concerns/requests
  • Provide support to Case Management staff regarding member enrollment and eligibility including error investigation, correction and tracking
  • Streamlining billing and reporting processes
Education Education
Bachelor’s Degree in Business
University of Florida
Bachelor’s Degree in Business
Skills Skills
  • Demonstrated knowledge of organizational practices and basic project management
  • Demonstrated knowledge of basic principles, practices and methods of accounting, and budgeting
  • Experience in using planning and organizational skills with great attention to detail
  • Demonstrated knowledge of all applicable state and federal laws pertaining to budgeting and accounting principles
  • Highly detail oriented
  • Technical writing capability with attention to detail
  • Demonstrated knowledge of basic principles, practices and methods of accounting and budgeting
  • Demonstrated knowledge of basic project management concepts and practices
  • Experience planning and organizational skills with great attention to detail
  • Broad knowledge of operational effectiveness, process and quality improvements
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1

Business & Operations Specialist Resume Examples & Samples

  • Analytical, relationship building, and influencing skills
  • Strong Microsoft Office skills - especially Excel and PowerPoint
  • Strong oral written and communication skills
  • Two year track record in vendor management or a risk/business background
  • Proven record of driving process improvements
2

Senior Portfolio & Business Operations Specialist Resume Examples & Samples

  • 6+ years progressive experience in an IT field
  • 2 years of experience in a analyst or Project or Program Management Office
  • Strong understanding of data management concepts, reporting, and configuration methodologies leveraging Excel
  • Task oriented individual that enjoys working with people and data solutions
  • Strong to expert level skill and experience in formulaic logic
  • Strong to expert level skills in data manipulation with tools like MS Excel, Access, Business Intelligence (BI) tools, etc
  • Ability to quickly comprehend complex spreadsheets/data
  • A rich history of analytical and problem solving skills
  • Good presentation skills to management audiences
  • Knowledge and application of relational database concepts
  • Skilled at communicating and managing issues with technical teams and translating those into solutions
  • Experience in Apptio tools
  • Experience in Clarity tools
  • Experience in Adaptive Planning tools
  • Financal analysis experience
  • 4-Year Degree in IT or Finance, or Equivalent Work Experience
3

CSC Business Operations Specialist Resume Examples & Samples

  • Manage routing and call alignment for enterprise
  • Work with DOD's on any service level issues
  • Work with Engineering to assist with research on technical issues
  • Track categories of data on a daily, weekly, or monthly basis for management
  • Monitors all agents skills, talk times, after call work, hold times, excessive break times, time spent in projects and training
  • Communicates with site leadership on issues critical to operation
  • Perform regular audits between systems to ensure accurate data
  • Creates new hire login tickets and facilitates team assignments
  • Other duties as assigned
  • No supervisory duties
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Requires high level computer expertise, including use of database, word processing, spreadsheet, and presentation applications, ability to train preferred
  • Must possess good oral and written communication skills with all levels of personnel
  • Ability to multitask in fast paced environment
4

Business Operations Specialist Resume Examples & Samples

  • Provides customer service with regard to all facets of customer contact and operations analysis
  • Reviews work processes and recommends improvements
  • Analyzes key performance indicators and other operational metrics
  • Implements new methods and techniques for operational improvement
  • Collaborates with managers in the identification, prioritization, planning development, coordination, support, and execution of high-impact plans for effective and sustainable cost savings
5

Business Operations Specialist Resume Examples & Samples

  • At least 1 year experience in Strong analytical and problem solving skills
  • Certified in ITIL
  • English: Intermediate
6

Business Operations Specialist Resume Examples & Samples

  • Demonstrate business knowledge and experience when developing assessments and recommendations
  • Identify problems and exposures, providing in-depth yet concise analysis of cause and alternative solution approaches
  • Document processes and procedures that minimise risks and meet audit requirements
  • Assisting in the design, development and implementation of Integrated Business Planning
  • Candidate and headcount tracking responsibilities
  • Employee Management: contract extensions, financial approvals, on boarding duties, hiring tickets, storing and documentation of employee information etc
  • Purchasing Management, including collaborating with Procurement
  • Provide administration support and ongoing training to the team
  • Assume additional responsibilities as assigned
  • Pro-active attitude
  • Highly organised, take ownership of issues and drive them to resolution
  • Strong problem solver
  • Ability to prioritise
  • Strong initiative to continually improve business operations
  • Proficiency in MSExcel, MSOffice
7

Advance Business Operations Specialist Resume Examples & Samples

  • Execute a comprehensive Loss Mitigation quality assurance plan
  • Take ownership for evaluating, updating, and improving business processes, including job aids and process flows, to maintain compliance with all regulations and client guidelines
  • Correct and proactively prevent internal (e.g. by other business departments, by IBM) and external (e.g. by the Client, by the Consumer Finance Protection Bureau) audit findings by improving processes
  • Improve the efficiency and decrease the delivery timelines of the Loss Mitigation team by simplifying processes
  • Initiate, plan, control, execute, and close project tasks to produce the solution deliverable
  • Develop project plans and reports to monitor and track progress
  • Assist in the development of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Successfully manage project schedule and quality, delivering projects on-time and meeting objectives
  • Ensure appropriate stakeholder approval and sign-off on all project deliverables
  • Effectively disseminate all relevant project knowledge to the team and to internal stakeholders
8

Business Operations Specialist Resume Examples & Samples

  • Support customers with basic financial tasks
  • Financial controlling (invoices, orders, Intercompany Agreements, costs control, claim )
  • Preparing weekly/monthly analysis, reports and statistics
  • Consolidating data and preparing weekly/monthly forecast report
  • Administer unit cost and expense budgets
9

Business Operations Specialist Resume Examples & Samples

  • Maintains an in-depth working knowledge of all Business Operations functions in order to attend sales meetings to conduct training on Business Operations policies, procedures, workflows, and to solicit feedback
  • Performs account reconciliations and research for the sales organization and clients
  • Point of contact for everything Bus Ops (AR, Billing, Credit, Orders, etc.) via the Business Operations mailbox or phone line, while tracking all inquiries made in order to develop training materials, while providing superior customer service
  • Operates with a One Spotlight mindset, building strong and valued working relationships across the company
10

Business Operations Specialist Resume Examples & Samples

  • Collaborates with Sup of Bus Ops on areas of opportunity to collaborate with our client contacts to improve business our relationship, based on challenges being faced by our Operations team (e.g. payment application, credit card transactions, etc.)
  • Supports Operations team roles as needed
  • Performs account reconciliations, research and payment plan creation for the sales organization and clients
  • Responsible for all new client welcome calls/letter generation and post customer profile changes
  • Assists other Business Operations employees as needed
  • 1-3 years of Accounts Receivable experience
  • 1-3 years of credit & collections experience
  • 1-3 years of Account Payable experience
  • MS Excel, Word, and PowerPoint
  • Must have a solid understanding of accounting principles
  • Excellent oral, written, and presentation based communication skills
  • Bachelors Degree or Equivalent
  • Generally requires 2-5 years related experience
11

Business Operations Specialist Resume Examples & Samples

  • Manage customer billing errors/ corrections/rejections (dispute handling)
  • Approve and remit Supplier settlements
  • Produce measurements and manage controls
  • Keeping close contact with our business partners and local office colleagues to ensure smooth communication
  • Meet measurement targets, support the IGF Management Team (local and central) in meeting its monthly measurement objectives
  • Execute according to the Business Conduct Guidelines (BCG), perform all administrative tasks according to working instructions to ensure a satisfactory Business Control status
  • Understand process changes and perform tasks accordingly
  • Recognize job-related problems. analyze causes using existing techniques or tools, prepare and recommend solution alternatives
  • Understand the standard mission of the professional group and vision in own area of competence
  • Ensure and improve customer satisfaction
  • Help training and education of new team members
12

Business Operations Specialist With High Level of Japanese Resume Examples & Samples

  • Administrative and costs management
  • "Manage the administrative processes related to contracts with suppliers/external services (registering, modifications, terminations, etc.) and provide administrative support to the management of the POS within an assigned geography (authorizations, insurance issues, licenses, purchasing orders, fines, etc.)
  • Undertake operational cost control and savings of the POS within the assigned geography
  • Manage the master data, uploading the required information and ensuring its quality and proper integration in the system
  • Projects implementation
  • Collaborate in the implementation of improvement projects (global projects, by geography, by channel, etc.), by continuously optimising the operational processes (tools, quality, etc.) in coordination with the involved Areas and Departments
  • Stocks management
  • Perform the daily monitoring of stocks (traffic, stock differences, etc.), in order to detect improvement areas and optimise the related processes to minimise operational costs, coordinating with the Geography Managers (inventory, stock audits, improvement plans implementation, etc.) when required
  • Promotions management
  • Create and monitor TPV promotions, coordinating and programming audiovisual contents and price changes / sales within the channel
  • Customer service & ticketing
  • Provide functional support to the POS (sales processes, discounts, etc.) in the management of ticketing processes and service indicators, coordinating with Supply Chain the resolution of incidences, when required
  • Reporting
  • Analyse and report about operational KPIs to identify operational inefficiencies
13

Business Operations Specialist Resume Examples & Samples

  • Accuracy with good attention to details
  • Responsibility and ability to work independently but also in a team
  • Ability to work towards tight deadlines, and to work under pressure
14

Business Operations Specialist Resume Examples & Samples

  • Familiar with IBM Research processes and procedures
  • Familiar with corporate audits including preparation, process reviews and reporting
  • Familiar with export regulations evaluations
  • Familiar with site security processes and policies
  • Sound understanding of corporate policies, practices and procedures in relation to controls
  • Proficiency in MSExcel, MSOffice, MSPowerpoint, Visio
15

Business Operations Specialist Resume Examples & Samples

  • This position is part-time (30 hours per week) and is located in Foster City, California-Must live locally
  • Minimum 2 years’ Administrative Assistant or Office Management experience
  • Must have demonstrated Project Management experience and be highly organized
  • Must have experience owning site activities including set up for All Hands/Town Halls, site events, catering, snack ordering, and vendor management
  • Must have experience working with and supporting senior level management
  • Must have a minimum of 2 years strong Excel experience
  • Demonstrated Project Management skills as well as proven familiarity with current IBM processes
16

Business Operations Specialist Resume Examples & Samples

  • Deep payments industry knowledge in relation to business operational support and finance
  • Leading teams
  • Financial analysis including cost recovery principals, revenue forecasting and reporting
  • Process definition
17

Business Operations Specialist Resume Examples & Samples

  • Work independently
  • Demonstrate flexibility in the work environment
  • Execute tasks to closure
  • Understand and work effectively in a matrix environment
  • Exhibit excellent written and oral communications skills
  • Provide support to team members
  • Broad understanding of the GTS business and linkages between different functional team
18

Senior Business Operations Specialist Resume Examples & Samples

  • MTRAC
  • R&CM tools, processes, and all resource channels
  • Resource deployment processes
  • Operational and financial processes
  • Utilization and financial metrics goals
19

Business Operations Specialist Resume Examples & Samples

  • Provides leadership and counsel to store team on driving sales and operating costs to achieve EBITDA (earnings before interest, taxes, depreciation and amortization) goals
  • Proven experience in problem-solving with analytical and strategic skills for an understanding of the business implications of plans and strategies
  • Responsible for coordination of company’s weekly, monthly and quarterly reporting, including tracking of key metrics
  • Monitor, support and manage various projects from inception, design, implementation and reporting
  • Support preparation of annual operational budgets inclusive of all P+L items along with capital requirement
  • Implement quarter-over-quarter improvement strategies to increase efficiency, spend performance, customer delivery and satisfaction
  • Analyze and implement process flow and inventory and velocity improvements
  • Serve as a point of contact for workflow issues with internal teams
  • Provide leadership to foster a culture of high team effectiveness and timely completion of projects
  • Focus on strategy development and also escalation point for large scope project issues
  • Ensuring a high level of customer satisfaction through regular communication and building of strategic relationships
  • Bachelor’s Degree; preferably in Business, Finance, or Operations Management
  • 5+ years’ of experience; preferably in retail industry
  • Great communication and organizational skills
20

Business Operations Specialist Resume Examples & Samples

  • Strong writing and documentation skills as you will be communicating with internal steakholders
  • Must be strong at multitasking as you will be dealing with several vendors per day
  • Familiarity with manufacturing components
  • Following up on delivery times
21

Business Operations Specialist Resume Examples & Samples

  • Work does not usually require established procedures
  • Mentors others
  • Acts as a resource for others
  • Coordinates others' activities
  • Previous experience working with EDI or Electronic Healthcare Claims
  • Previous experience with Provider Networks
  • Must be able to Word - create and modify documents Must be able to
  • Excel - sort, filter, use basic formulas, create and use pivot tables, import and export data
  • Experience with HIPAA Compliant Transactions
  • Knowledge of Center for Medicare Services (CMS), UB, ADA Regulations
  • Knowledge of ANSI x12 (ASC x12)
  • Previous experience working within a large matrix environment
  • Experience meeting Quality Metrics and SLAs
22

Business Operations Specialist Resume Examples & Samples

  • 1+ years of experience with working in a business or financial management environment
  • Ability to think analytically and conduct trend analysis
  • Knowledge of Federal Acquisition Regulation (FAR), federal budget process, and funds management
  • Ability to accomplish financial forecasts based on bottom-up analysis and historical trends
  • Possession of excellent Microsoft Excel skills, including applying formulas and functions to calculations and analysis
  • Project Management Professional, Certified Defense Financial Manager, or Certified Government Financial Manager Certification
23

Business Operations Specialist Resume Examples & Samples

  • Experience with budgeting, financial reporting, and analysis
  • Knowledge of full contract life cycle support to ensure effective financial management of contracts
  • Ability to use the complete Microsoft Office suite to create formulas and pivot tables in Excel
  • HS diploma or GED and 12 years of experience with finance or BA or BS degree and 5 years of experience with finance
  • Experience with financial management of complex contracts, bottoms-up forecasting, and subcontractor financial management
  • Experience with complex formulas
  • Experience with Microsoft Excel
  • Knowledge of policy, compliance, and risk
  • Ability to use Booz Allen’s financial systems, including PCR, Hyperion Reporting, or SCMS
24

Business Operations Specialist, Senior Resume Examples & Samples

  • 8+ years of experience with financials
  • Experience with Microsoft Office
  • Ability to work in a collaborative environment
  • AA or AS degree in Accounting, Finance, or Business Administration required
  • Experience with DoD financial management regulation (FMR), federal acquisition regulations (FARs), and FAR supplement (DFARS)
  • Possession of excellent written and oral communication skills
  • Active Secret clearance preferred; TS/SCI clearance a plus
  • Defense Financial Manager (CDFM) Certification or related
25

Senior Business Operations Specialist Resume Examples & Samples

  • Collects, writes and communicates business cases/requirements between IT, Operations and other functional areas
  • Helps lead project teams
  • Develops and maintains project plans, status reports and documentation on critical business processes
  • Proven ability to prioritize and work well under tight deadlines while effectively managing multiple priorities
  • In-depth knowledge of NCI policies, procedures and systems
  • Associate's Degree (or higher) or High School Diploma/GED with 5+ years of equivalent work experience (i.e. project management, business analyst)
  • 1+ years of experience designing business/systems process flows
  • 1+ years of experience developing and maintaining project plans, functional specs and business requirements documentation
  • Experience with Microsoft Excel (vlookups and basic formula creation)
  • Experience with Microsoft Word (creating professional documents for business proposals and processes)
  • Experience with Microsoft Visio (creating process flows for projects)
  • Experience with Microsoft PowerPoint (creating presentations on trainings, project updates and 4 blockers)
  • Experience with Microsoft Outlook (creating calendar invitations, review task list and create emails)
  • Bachelor's Degree (or higher) in Project Management
  • 1+ years of experience with Microsoft Access and FileMaker
  • 1+ years of Project Management experience
  • 1 +years of experience in Pre-Configuration and/or Case Installation
26

IT Business Operations Specialist Resume Examples & Samples

  • More than one year of related financial analysis work and/or internship experience
  • Experience presenting data
  • Ability to effectively prioritize and meet deadlines
  • BA or BS in finance, accounting, business, or economics
  • VBA programming a plus
27

Technical & Business Operations Specialist Resume Examples & Samples

  • Work with a team of Software Developers that help our customer achieve their most critical goals
  • Excellent career opportunities in a fast paced exciting environment
  • Be a part of a "can do" company that leads the industry
28

Business Operations Specialist Resume Examples & Samples

  • Ensure member address changes are processed and submitted to the state within contractual time frames
  • Ensure LOC annual redeterminations are submitted to the state upon receipt within contractual time frames
  • Provide support to Case Management staff regarding member enrollment and eligibility including error investigation, correction and tracking
  • File management and archiving coordination
  • Notification to the Department of Elder Affairs of non-compliant PASRRs
  • 3+ years of professional experience in a support role
  • Experience working in a production environment meeting tight deadlines
  • Experience working with office equipment (fax, scanner, printer, copier)
  • Ability to use Microsoft Word (create and modify documents)
  • Ability to use Microsoft Excel (sort, filter, data entry)
  • Research experience
  • Access and/or SharePoint experience
  • Medicaid knowledge
29

Entry Level Business Operations Specialist Resume Examples & Samples

  • Having had supported programs or projects
  • Having had developed and tracked program performance metrics
  • Have interfaced with internal or external customers
30

Business Operations Specialist Resume Examples & Samples

  • Develop budgetary plans for departmental activities, proactively provides status update and recommendation to VP of BR&T-C and team, and supports maximizing values of allocated resources. Monitors departmental financial metrics to ensure progress against the plan and to recommend appropriate corrective actions
  • Provides support for agreement preparation and compliance, contract negotiation, and responsible for liaising with payment processing
  • Acts as BR&T-C tech integrator to input, update and report project status, leveraging tools and working with the team to ensure that all major milestones and deliverables are accomplished according to project schedules
  • Coordinate with Intellectual Property Management and Global Trade Control (when required) to facilitate invention disclosures and patent applications of research portfolio
  • Responsible of maintaining all BR&T-C local processes (including project management, publication and patents, business travel, etc). Ensures key documents are updated and archived properly. Identifies and pursues opportunities for continuous improvement based on Lean principles
  • Supports preparation of executive presentations, speeches, correspondences and other forms of communications for VP of BR&T-C. Reviews, edits and provides inputs to other technical documentations
  • Other duties and responsibilities as required by management
  • Candidate must have a Bachelor degree or above, preferred in business administration, accounting, economics, finance, or other relevant education background
  • Minimum of five years relevant work experience is required
  • Proficiency in both English and Chinese is a must
  • Understanding of research and innovation management in a multinational company is a plus
  • Accountable, and must be both result- and detail-focused
31

Business Operations Specialist Resume Examples & Samples

  • Experience with corporate-level purchasing processes
  • Knowledge of corporate purchasing policies and Federal Procurement Regulations and Policies
  • Ability to prioritize and organize work to meet critical deadlines
32

Business Operations Specialist Resume Examples & Samples

  • General analytical and administrative support surrounding data collection and analysis of customer spend data, client retention, sales performance and pipeline, and overall account maintenance to identify trends and opportunities
  • Assists with the analysis of sales and client data to identify trends/opportunities, develops strategic direction, and create compelling analysis presentations
  • Creates, maintains, and develops database and reporting
  • Engages with front line staff to obtain information while reporting back to senior management on trends and analysis
  • Identifies needs, presents options, and develops requirements that ensure the system design fits the needs of end users
  • Other project based ad-hoc tasks
  • Synthesizes information from various sources by breaking it down into relevant components and generating new datawhen needed; considers a broad range of issues when determining relevance of data.Integrates complexinformation and concepts and organizes analysis efforts into a systematic framework; verifies logic of othersand challenges ideas, assumptions and conclusions.Evaluates current situation based on previous experience;identifies advanced implications/ conclusions from the logical analysis of a complex situation or issue;weighs options critically
  • Demonstrates understanding of key terminology, industry players, and key performance indicators, drawingconclusions about trends.Remains cognizant of industry changes, challenges and findings, integrating thisinformation for NOMX and customer use.Understands how products/services apply to companies in a particularindustry and provides the best options for the business as requested
  • Demonstrates complete comprehension of the uses and applications of the organization’s financial systems,databases and management reporting systems, providing oversight as needed.Understands the pros andcons of using different systems and determines which systems are appropriate for conducting various analyses.Audits information output and confirms the accuracy of data and analytics
  • Analyzes and reviews data from businesses and suggests the best products and plans for the business.Improves theaccuracy of demand forecasting, considering both lead time and demand variability and providing various optionsfor consideration.Identifies areas where activities can be combined/consolidated, providing the best options forthe business
  • Compiles data, performs routine to complex analyses, and finalizes papers/reports for consideration and presentation by varying audiences
  • Requires conceptual and practical expertise in own discipline and basic knowledge of related disciplines.Is fully self-sufficient and competent in regards to output quality and quantity. Requires little or no supervision on a day to daybasis
  • Has basic or good knowledge of best practices and how own area of expertise integrates with others.Understandskeybusiness drivers and is aware of the competition and the factors that differentiate them in themarket
  • Provides informal guidance for colleagues with less experience. Is accountable for contributing with a competentstandard and delivers every time. Plans and prioritizes work using resources in the best possible way tocomplete tasks on time and with high quality
  • Solves problems using existing solutions; exercises judgment based on the analysis of multiple sources ofinformation. Is starting to look at 'best practice'. Provides creative insights and / or solutions to address client / organizational challenges
  • Impacts a range of activities within own team and other related teams; works within broad guidelines and policies.Works quickly and is able to assist other team members where appropriate. Works independently
  • Is able to explain difficult information; works to build consensus. Generates healthy debate within team, influencingteam to look for a 'better approach'. Shares knowledge and expertise across organizational boundaries and endorses "best practices”
33

Business Operations Specialist Resume Examples & Samples

  • Financial & Administrative support
  • Supports training for Business Applications and IT Services: Trains staff in use of business software application systems as needed. Expedites escalations for regional phone and computer issues. Assures appropriate level of assistance for expediting tech services requests
  • Provides director of regional operations and chief operating officer with human resources local administrative support; helps maintain files, communicate deadlines, provide general, local orientation to new employees and supports organizational development goals. Supports the Employee Engagement Committee with planning regional team building events as needed
34

Business Operations Specialist Resume Examples & Samples

  • Experience in Advantage Financial System
  • Experience in multitasking in a fast-paced working environment
  • Demonstrated knowledge of all ASU Financial Policies and Procedures; FIN, Purchasing, Travel, Independent Contractors, Direct Student Support
  • Demonstrated knowledge in routine and special reports using on-line tools such as Dashboards and My Reports, spreadsheets, databases, PowerPoint, and other software, as appropriate based on targeted audience and purpose
  • Experience in prioritizing and taking appropriate action to ensure expenditures confirm to project funding changes; initiate financial documents to ensure proper recording of revenue and expense
  • Experience in participating in internal and external audits by responding to requests for supporting files, documents, and other associated media from external and/or internal audit staff
35

Junior Business Operations Specialist With Italian Resume Examples & Samples

  • Readiness to learn,
  • Fluent Italian, intermediate English,
  • Analytical skills,
  • Organizational skills,
  • Good communication skills,
  • Excellent team working skills balanced with ability to work alone and a positive attitude,
  • Strong work ethic and accuracy,
36

Business Operations Specialist Resume Examples & Samples

  • Bachelor’s degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience
  • Advanced computer literacy in Microsoft Office applications, especially MS Excel
  • Excellent analytical, problem solving and logical reasoning skills
  • Passion for innovation, automation and operational excellence
  • Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner
  • Interest in e-Commerce/Online business
  • Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience
  • Attention to detail and high capability to work on different projects in parallel
  • Knowledge of High Level Programming Languages like Python, Perl, Visual Basic and HTML
  • Knowledge of XML feeds, SQL and Data Analysis
  • Ability to write macros in MS Excel aimed at improving processes
37

Business Operations Specialist, Mid Resume Examples & Samples

  • Experience with applying formulas and functions to calculations and analysis in Excel
  • Experience in working with federal government contracts
  • Knowledge of the Federal Acquisition Regulation (FAR), federal budget process, and funds management
  • BA or BS degree in Business
  • Project Management Professional, Certified Defense Financial Manager, or Certified Government Financial Manager Certifications
38

Business Operations Specialist Resume Examples & Samples

  • Demonstrated knowledge of budgeting and accounting principles
  • Experience working with students
  • Experience utilizing a variety of Windows-based and enterprise software (e.g. PeopleSoft, MS Office, online reporting and hiring systems, database applications)
  • Experience in working in a rapidly changing work environment
  • Experience in handling information that is confidential and sensitive in nature
  • Experience in providing quality customer service
39

Workday Business Operations Specialist Resume Examples & Samples

  • Monitor, report, and analyze project progress against plan, benefits, and scope
  • Provide an early warning of any variances or exceptions, assess the impacts, and proactively recommend actions
  • Analyze data delivered to the PMO for accuracy and assist in updating as necessary
  • Assist in loading initial project forecast data into IBM project management systems and tools
  • Maintain the Workday Project Management Community library
  • Provide support to Project Managers with systems, tools, templates, data, security, and privacy
  • Work with the PMO lead to deliver onboarding for new Engagement Managers
  • Ensure compliance with Workday methodology and follow-up with Project Managers as necessary
  • Deliver weekly reports to Post Production Support team
  • Perform other tasks in support of the PMO as required
  • At least 1 year experience working in a professional office environment
  • At least 1 year providing office and administrative support
  • At least 1 year experience using Microsoft Office, including including Microsoft Project, Access, PowerPoint, and Excel
  • At least 1 year experience providing Project Management Office (PMO) services on a program or project including project planning, document management, reporting, and monitoring
40

Business Operations Specialist Resume Examples & Samples

  • Demonstrated knowledge of basic principles, practices and methods of accounting, budgeting, and inventory management
  • Demonstrated knowledge of personnel recruitment and human resource functions
  • Demonstrated knowledge of basic procurement
  • Demonstrated knowledge of university policies and procedures
  • Demonstrated knowledge of financial systems and human resource systems (i.e. PeopleSoft, Advantage, Data Warehouse)
  • Experience performing financial functions and/or human resource functions in a public University environment
  • Experience working in higher education
  • Experience in coordinating activities and establishing priorities
  • Experience in dealing with confidential and sensitive information
41

Business Operations Specialist Resume Examples & Samples

  • Office or event management experience in higher education environment in combination with experience working in a high-volume or career center office
  • Experience working in a higher education environment, including directly with students
  • Experience working with PeopleSoft, MS Office (Word, Excel, PowerPoint, etc.),and Advantage
  • Demonstrated knowledge of ASU Travel Authorizations and Reimbursements and processing travel claims
  • Experience handling monthly PCard reconciliations
  • Experience with university procurement systems (Advantage, SunRISE, PCard)
  • Experience with PeopleSoft, Kenexa and processing Department Time and Attendance
42

Business Operations Specialist Resume Examples & Samples

  • Demonstrated knowledge of basic project management
  • Experience in performing detailed and complex numerical computations and reports, including analysis and evaluation of budgets, planning and other management information systems
  • Experience in designing presentation materials
  • Evidence of effective communication, both verbal and written
43

Business Operations Specialist Resume Examples & Samples

  • Experience with ASU financial, purchasing and Human Resources policies and procedures
  • Experience with accounting and budgeting procedures and techniques
  • Experience preparing detailed financial reconciliations and expense tracking reports
  • Experience using various business operations systems in a higher education environment (Advantage, Concur, Kenexa BrassRing, PaymentNet, STAR and PeopleSoft)
  • Experience planning and organizational skills with great attention to detail
  • Experience with ASU travel policies and procedures
  • Experience handling cash and managing a departmental procurement card
  • Experience with Microsoft Office (Word, Excel and Outlook)
  • Experience dealing with confidential and sensitive information
  • Evidence of effective written and verbal communication skills
44

Business Operations Specialist Resume Examples & Samples

  • Demonstrated knowledge of ABOR Financial Policies and Procedures
  • Demonstrated knowledge in using on-line tools such as Dashboards and My Reports
  • Demonstrated knowledge of sponsored project principles, practices, and procedures
  • Demonstrated knowledge of basic project management concepts and practices
  • Demonstrated knowledge of grant/contract requirements
  • Experience in using Microsoft Office Suite software
45

Business Operations Specialist, Senior Resume Examples & Samples

  • 3+ years of experience in a financial analysis role
  • 3+ years of experience with expenses, contract interpretation, budget development, and the administration of government projects
  • 3+ years of experience with financial data, analysis, and reconciliation of estimations versus actuals
  • Experience with Microsoft Office Suite, including Excel
  • BA or BS degree in Business Administration or Finance
46

Business Operations Specialist Resume Examples & Samples

  • Develop awareness of and familiarity with issues affecting the department, and/or its customers
  • Give guidance to the team by answering technical and procedural questions
  • Assign work to staff as requested
  • Music business related internships preferred
  • Experience in document retrieval software preferred
  • Fast learner
47

Business Operations Specialist Resume Examples & Samples

  • Proficient with MS Excel & Power Point
  • Ability to work independently as well as in a team
  • Technical writing capability with attention to detail
  • Pro-active role in identifying cost out opportunities
  • Knowledge of VBA and/or QMF
48

Business Operations Specialist, Mid Resume Examples & Samples

  • 4+ years of experience with performing financial analysis functions for complex tasks
  • Knowledge of testing concepts and strategies
  • Ability to work in a team environment and be a visible contributor
  • Ability to use a PC and Microsoft Office applications
  • Ability to interact in a positive manner with government and service representatives and other personnel and team members
  • Ability to be flexible and willing to take on new challenges
49

Business Operations Specialist Resume Examples & Samples

  • Basic to moderate proficiency in SQL
  • Expert with Excel and PowerPivot including proficiency in DAX language
  • Japanese language fluency, English proficiency
  • High attention to detail with ability to multi-task, work well in a team environment, and a track record of driving process improvement
  • Strong communication skills with proven ability to build and maintain strong personal rapport with internal and external clients
50

Business Operations Specialist, Mid Resume Examples & Samples

  • 6+ years of experience with business operations
  • Experience with conducting business office management and the analysis of project performance
  • Experience with contract management
  • Experience with providing written communications and working as part of a team
  • MA or MS degree and 3+ years of experience with business operations
51

Business Operations Specialist Resume Examples & Samples

  • Collects, writes and communicates business cases/requirements between IT, Operations, and other functional areas
  • Assists IT team with the business planning and implementation of IT projects
  • Helps lead project teams. Develops and maintains project plans, status reports, and documentation on critical business processes
  • Conducts appropriate research and articulates business value driving a proposed project/initiative
  • Assesses current business processes and proposes opportunities for improvement
  • Maintains effective communication with assigned business partners on a given project/initiative (includes any assigned reporting needs/activity)
  • In-depth knowledge of operational processes and business rules
  • Understanding of healthcare industry and regulations
  • Proven ability to prioritize and work well under tight deadlines while managing multiple tasks
  • Ability to lead a small project team, while working as a member of a larger overall team composed of members with differing backgrounds and skills
  • In-depth knowledge of Enrollment policies, procedures, and systems
  • Work Shift 8:00 am - 5:00 pm Monday - Friday, 40 hours/week
  • Microsoft Excel; create, edit, and save spreadsheets
  • Microsoft Word; create, edit, and save documents
  • Microsoft PowerPoint; create, edit, and save presentations
  • Microsoft Outlook; create, and send emails and calendar invitations
  • 1+ year of experience Case Installation
  • Ability to design Business/Systems Process Flows
  • Ability to develop and maintain Project Plans, Functional Specs and Business Requirements Documentation
  • Microsoft Access and Visio experience
  • Bachelor's Degree or Higher
52

Business Operations Specialist Resume Examples & Samples

  • Manage the for Argentina / Paraguay demand process that includes to plan the short term demand (0-6 Months) and long term demand (6-12 months). Ensure the demand is appropriate to achieve Motorola targets of units, revenue and gross margin for Argentina / Paraguay. Manage cuts and bets in the demand as appropriate
  • Support the Argentina Manager in all the planning, operations, execution to ensure Motorola leadership in the region
  • Coordination of any necessary meetings with Sales Key Accounts
  • Do the interface with the Key Accounts Sales / Directors and Operations Managers in all the activities related with Planning and Operations
  • Manage all the execution process that includes all processes related with receive purchase orders from customers, execution in Motorola Supply Chain, delivery the products to customers, administration of all the issues and manage all the reports to control this operation
  • Manage all the communication and interface with Customers, Sales Key Accounts and Supply Chain in terms of order management and execution. Be the interface point between Sales and Supply Chain organizations
  • Ensure high delivery performance to all our customer to ensure high customer satisfaction and success of total operations
  • Manage all type the issues related with Planning and execution of the operation
  • Ensure continue processes improvements to best operate and improve Customers' Satisfaction. Coordination of projects of process improvements
  • Education: High school degree. Business Administration or Engineering Bacherlors degree or Advanced student
  • Languages: Fluent English and Spanish
  • Personal: Strong initiative to push organization for execution, flexibility, strong initiative, teamwork and team leadership, communication, focus in numbers and details, focus on problem resolution and execution of projects and process improvements
53

Partner Business Operations Specialist Resume Examples & Samples

  • Ability to collaborate, mentor and lead a team of ops specialists to drive operational excellence
  • Provide dashboards and metrics on a global scale to help our partners and internal partner teams grow their respective businesses
  • Provide monthly, quarterly and ad-hoc reporting and metrics for the Salesforce Alliances organization
  • Respond to process & policy questions and effectively communicate requirements to all stakeholders
  • Provide triage for partner business cases and inquiries
  • Help to improve partner lead qualification and lead conversion process
  • Liaison for the Partner Programs team providing training and program updates
  • Establish as both a technical and business resource and subject matter expert with a commitment to bringing resolution to issues raised by our partner community or internal stakeholders
  • Update internal records frequently to convey current progress to support, sales and our partner community
  • Create and provide content that contributes to the successful enablement of partners (training, webinars, content curation, monthly partner updates)
  • 4+ years technical support or sales/operations support experience
  • Must have keen eye for attention to detail
  • Salesforce application experience a plus
  • Candidate must be able to multi-task in a fast paced environment and exercise a high degree of initiative in resolving issues and developing system/process enhancement recommendations
54

Business Operations Specialist Resume Examples & Samples

  • Demonstrated knowledge of financial administration principles, financial analysis, budget preparation and forecasting
  • Experience in accounting and account reconciliation, including sponsored, non-sponsored and foundation accounts
  • Demonstrated knowledge of all applicable state and federal laws pertaining to budgeting and accounting principles
  • Experience in developing administrative and financial reports (ASU Dashboards, Advantage Web Reports, MyReports, and Dashboard)
  • Experience in using Advantage Financial Processing and Travel System, SunRISE, PeopleSoft, Kenexa Brassring, STAR
  • Experience with Microsoft Office, Excel, Outlook, PowerPoint
  • Experience exercising judgment, making decisions, setting priorities, interpreting policies and procedures, working independently and communicating effectively
  • Experience in working in an environment subject to tight deadlines, potentially quickly changing and conflicting priorities
  • Experience working in a higher education environment and. developing and maintaining effective working relationships
  • Demonstrated knowledge of University policies and procedures with particular emphasis on the operations
  • Experience with University policies and procedures
55

Business Operations Specialist Resume Examples & Samples

  • Financial Administrative Support: Provides administrative budget support including expense coding; financial report dissemination, initiating, monitoring and approving regional procurement transactions, collaborates with department leaders to ensure that programs are executed within budget. Ensures location processes are established and functioning for all cash and card transactions. Supports department directors with analytics for monthly forecasting of expenses
  • Lead System User/Trainer for Business Applications and IT Services: Utilizes appropriate systems and trains staff in their use. Troubleshoots phone and computer issues for Region. Reviews and assists with tech services requests
  • Facilities/Asset Management Support: Ensures repairs are completed within budget and appropriate system is used to pay vendors. Develops and maintains relationships with vendors supporting each physical location. Obtains proposals for potential new vendors. Provides information/data needed for developing Business Plans for real estate transactions. Is liaison with other sectors for shared facilities/assets. Updates risk management system with current values/status as appropriate
  • Assist as a point of contact for the AmeriCorps Program, Manage fleet and Disaster team vehicles, Aid with facilities management and vendor relationships
56

Business Operations Specialist, Mid Resume Examples & Samples

  • 3+ years of experience with working in a business or financial management environment
  • 1+ years of experience with Microsoft Office, including Excel
  • Experience in working with commercial contracts
  • Knowledge of cost accounting, compliance, budget process, and funds management
57

Business Operations Specialist Resume Examples & Samples

  • Experience in business operations and financial services with a Higher Education environment
  • Demonstrated knowledge of organizational practices and basic project management
  • Experience with Microsoft Office (Excel, Powerpoint, Word, Outlook)
  • Prior Human Relations experience with recruiting and hiring
  • Experience in working with diverse populations
58

Business Operations Specialist Resume Examples & Samples

  • Perform equipment maintenance and repair
  • Responsible for daily, monthly, and quarterly preventive maintenance of equipment to maintain uptime
  • **$2000 SIGN ON BONUS***
  • 4+ years of experience in the repair and maintenance of an automated manufacturing or distribution line to include an understanding of mechanical equipment (motors, gears, belts, couplings), robotics, pneumatics systems (air compressors, actuators), PLCs, automation and electronic controls
  • Basic understanding of electrical systems
  • Ability to work some nights and weekends required as needed
  • Training (vocational tech) in mechanical or electronic systems
  • Experience using Microsoft Office (Word and Excel)
59

Business Operations Specialist Resume Examples & Samples

  • Works with minimal guidance; seeks guidance on complex tasks
  • Creativity
  • Ability to work with a variety of staff and disciplines at all levels throughout the organization
  • Systematic and qualitative problem solving
  • Ability to create and maintain quality reporting and tracking tools
  • Ability to investigate process issues through the use of data
  • Ability to analyze data to identify improvement opportunities and development of solutions
  • Strong data research and analysis
  • Excellent Verbal and written communication
  • Professional presentation
60

Business Operations Specialist, Mid Resume Examples & Samples

  • 1+ years of experience with professional-level cost estimating, cost analysis, life cycle estimating and problem solving
  • Experience with Microsoft Excel, Word, and PowerPoint at an intermediate level
  • Ability to manage and prioritize multiple activities with varying due dates for deliverables
  • Ability to identify, research, and solve financial problems
  • 1-2 years of experience with progressive government contract financial management
  • Experience with cost estimating or financial management for professional services in a DoD environment
  • Experience with Microsoft Excel, Word, and PowerPoint at an advanced level
  • Ability to conduct desired IDIQ professional services at a task order level with multiple subcontractors
61

Business Operations Specialist, Senior Resume Examples & Samples

  • 2+ years of experience with financial analysis or equivalent
  • Experience with Microsoft Office, including proficiency in Excel
  • Ability to work well in a fast-paced, team-oriented environment
  • Ability to multi-task and meet deliverable deadlines
  • Possession of excellent problem-solving skills
  • Possession of excellent oral and written business communication skills
62

Business Operations Specialist, Mid Resume Examples & Samples

  • 3+ years of experience with financial analysis in support of government contracts
  • Experience with contract interpretation, budget development, and the administration of government projects
  • Experience with financial data, analysis, and reconciliation of estimations versus actuals
  • BA or BS degree in Business Administration, including coursework in Finance
63

Business Operations Specialist Resume Examples & Samples

  • Facilities/Asset Management Oversight: Coordinates activities of the facility in regard to maintenance. Approves and ensures repairs are completed within budget and appropriate system is used to pay vendors. Develops and maintains relationships with vendors supporting each physical location. Obtains proposals for potential new vendors. Provides and analyzes information/data needed for developing Business Plans for real estate transactions. Collaborates with region management to ensure business office operations achieve objectives and performance targets. Is liaison with other sectors for shared facilities/assets. Analyzes risk management system with current values/status as appropriate
  • Fleet Management Support: Analyzes fleet inventory records. Ensures appropriate and timely maintenance. Manages and trains volunteers regarding the filing and maintenance of insurance claims and follow up with estimates/repairs. Is liaison with Fleet Management in other sectors
  • Financial & Administrative support: Provides administrative budget monitoring and expenditure review regarding expenses including approval of regional procurement transactions as directed. Supports director by collaborating with department leaders to ensure that programs are executed within budget. Ensures location processes are established and functioning for all cash and card transactions. Prepares and analyzes data for monthly forecasting of expenses for department directors as needed. Responds to internal/external requests for information and/or documentation and delegates as appropriate to volunteers for input, tracking or reporting. Advises director of operations of findings and recommendations
  • Volunteer Supervision and Coordination: Provides direction and training to volunteers to handle the administrative transactions necessary for the business, ensuring that their efforts are well coordinated with the strategic business goals. Evaluates volunteer performance. Plans work schedules, assigns or delegates work daily
  • Events: Participates in planning events meetings
  • Supports Executive Director of local community chapter approximately 50% of time. This includes administrative support with Board meeting minutes, meeting set up, planning meetings and events, updating calendars, scheduling travel and other administrative functions as assigned
64

Business Operations Specialist Resume Examples & Samples

  • Excellent communication skills in written and oral English
  • Knowledge of basic Data Analysis
  • Ability to face external and internal partners in a professional and mature manner
65

Business Operations Specialist Resume Examples & Samples

  • Experience working with student organizations
  • Demonstrated knowledge of fiscal and human resources principles including monitoring multiple budgets, reconciliation process and processing payroll and personnel documents
  • Demonstrated knowledge with coordination of travel arrangements for staff and students
66

Field Workforce Management Business Operations Specialist Resume Examples & Samples

  • Serve as the conduit and SME interface between FWM Project and Field Service Organizations, Motorola Service Shops and other Organizations such as Service Managers. Is expected to collaborate and maintain a close relationship with all stakeholders
  • Responsible for engaging and managing change with designated North America field users as part of the FWM deployment. Will eventually support a Global roll-out
  • Gain and maintain an understanding of service processes in the field, and provide that input to the Services and IT Leadership
  • Ensure timely Field and Motorola Service Shop coordination and communication
  • Assist in the development of viable metrics for reporting on field implementation
  • Update and escalate issues whenever changes or problems to the deployment occur
  • Adapt to rapidly changing priorities and execute on multiple needed priorities to develop and drive the business
  • Basic understanding of FSO and Motorola Service Partner organizations and how they provide service support to our customers
  • Ability to collaborate with multi-functional, multi-layer teams, including managed and life cycle service teams, PMO, FSO and MSS organizations
  • Self-motivated, resourceful and able to multitask and work independently
  • Strong interpersonal and organizational skills are required
  • Previous experience managing people and processes a plus
  • Travel
  • Anticipate travel requirements of 10-20%
  • Bachelors Degree - 5+ years of demonstrated experience in product support or field service support - Previous experience with Motorola Solutions Service Organization preferred - Experience as a Regional Service Manager or Customer Service Manager preferredWant to create a job search agent? Send this job to a friend
67

Business Operations Specialist Resume Examples & Samples

  • The incumbent will support operational planning and execution by partnering with R&D leadership teams, participating in the process and coordinating projects
  • Partner with Finance to develop and manage budgets. The incumbent will identify, investigate and creates solutions in support of budget management
  • Partner with R&D Reporting and Capabilities and BI&A team to develop key strategic reports and analyze data for insights on key performance indicators. Recommend areas for performance improvements
  • Create and maintain SharePoint sites for function specific projects, collaborate with external partners on sharing documents within SP site, and conduct training
  • Partner with LT on resourcing projects and initiatives. Track resource trends and partners with HR and Finance regarding headcount in order to meet strategic and operational objectives
  • 1604898
68

Business Operations Specialist Resume Examples & Samples

  • The incumbent will support strategic planning and execution by partnering with R&D leadership teams, participating in the process and coordinating & managing projects and initiatives
  • Execute functional continuous improvement initiatives. Partner with R&D Transformation team as appropriate
  • Partner with LT on resourcing projects and initiatives. Track resource trends and recommend allocating resources where necessary. Partner with HR and Finance regarding headcount in order to meet strategic and operational objectives
  • 1-3 years drug research/clinical development experience preferred, ideally with global experience
  • 1604893
69

Business Operations Specialist Resume Examples & Samples

  • The incumbent will enable strategic planning and execution by partnering with R&D leadership teams, facilitating the process and coordinating & managing projects and initiatives
  • Partner with Finance to develop and manage budgets and ensure they can support strategy. The incumbent will identify, investigate and creates solutions in support of budget management
  • Identify and execute functional continuous improvement initiatives. Partner with R&D Transformation team as appropriate
  • 3-5 years drug research/clinical development experience preferred, ideally with global experience
  • 1604891
70

Business Operations Specialist Resume Examples & Samples

  • Experience in higher education administrative or financial operations
  • Evidence of coordinating activities and establishing priorities
  • Experience working with confidential and sensitive information
  • Experience using Microsoft Office applications
  • Experience using ASU administrative systems (i.e. Advantage, PeopleSoft, Kenexa)
  • Experience using ASU Advantage Web Reports, Super Reports, and My Reports
  • Experience working independently as well as a member of a team
71

Mrap Business Operations Specialist Resume Examples & Samples

  • Coordinating and distributing information from outside agencies to appropriate divisions/personnel within the PM MRAP organization
  • Monitoring information and actions relative to daily task completions of PM MRAP activities and those related to Deployment, CONUS Replacement Center, and Logistic functions
  • Drafting acquisition program documentation and providing updates to the MRAP PM in coordination with mission participants according to program review schedules and action items using PowerPoint briefings and charts
  • Reviewing and analyzing MRAP costs and preparing budgetary estimates if so requested
  • Receiving, analyzing, and distributing OEM generated reports relative to MRAP fielding and short-term sustainment
  • Assessing and evaluating the accuracy and functionality of the web-based Army program, SSN-LIN Automated Management & Integrating System (SLAMIS) and related databases as identified in the CORs request
  • Recommending SLAMIS/related database improvements to ascertain required data to be used in future MRAP vehicle/equipment procurements
  • Analyzing the current Program Operating Memorandum (POM) and recommend modifications if necessary to optimize the ability of PM MRAP to address all program requirements
  • Recommending MRAP process improvements related to financial executions to include billings, reimbursements and fund issuance
  • Researching, analyzing and making recommendations in regard to non-Army defense service claims on remaining MRAP funding in the Office Secretary of Defense (OSD)
  • Attending Transition IPT meetings and publishing notes regarding the discussions during the meeting
  • A bachelor's degree in an applicable field plus one full academic year of graduate education in the specialized field; or, a bachelor's degree in a specialized field plus 3 years of applicable experience; or, a bachelor's degree in any field with a minimum of 5 years of specialized experience; or 10 years of specialized experience
  • Strong knowledge and experience supporting DOD programs, specifically Army programs, is preferred
  • Knowledge and experience using SharePoint and Microsoft Office Suite programs
  • Superior communication skills (both verbal and written) and demonstrated leadership abilities
  • Must be a US citizen and able to obtain and maintain a Secret security clearance
72

Business Operations Specialist Resume Examples & Samples

  • Demonstrated knowledge of basic principles, practices and methods of accounting, and budgeting
  • Experience in taking responsibility for reconciliations of purchasing cards, departmental accounts and payroll
  • Demonstrated knowledge of ASU policies
73

Business Operations Specialist Resume Examples & Samples

  • Demonstrated knowledge of ASU financial, purchasing and Human Resources policies and procedures
  • Experience using various software packages in a higher education environment (Advantage, Concur, Kenexa BrassRing, PaymentNet, STAR and PeopleSoft)
  • Experience in using planning and organizational skills with great attention to detail
  • Demonstrated knowledge of ASU travel policies and procedures
74

Business Operations Specialist Resume Examples & Samples

  • Experience in basic accounting, bookkeeping, processing PCard transactions, and account management
  • Experience in using ASU financial Systems (Advantage/Travel, Financial Web and Dashboard Reports, SunRISE, IFAS) Microsoft Applications, and web and publicity announcements,
  • Experience in participating in meetings, taking notes and recording minutes and action items
  • Experience working in higher education within a large academic unit providing exceptional customer service to faculty, staff, and a large diverse student body
  • Experience using databases
  • Experience of event planning from start to finish
  • Demonstrated knowledge of ASU policies and procedures regarding financial and purchasing policies and processes, while understanding their impacts
  • Cover letter
75

Business Operations Specialist Resume Examples & Samples

  • Answers and screens calls and other inquiries, responding to direct requests for information or delegates to appropriate staff
  • Manages frequently changing calendars, schedules and coordinates meetings
  • Attends Board meetings, taking notes and creating action items
  • Support the COO with the output of reports to staff within the region and ensure timeliness in deadlines
  • Support 6 Executive Directors remotely across two states with back office support for their Board meetings and annual special events
  • Be the primary POC for the Regions Work Order Management System and support the input of bills to the system for payments
76

Business Operations Specialist Resume Examples & Samples

  • Provide leadership, best practices, research, training and overall guidance to support a best-in-class IT Service Management Team
  • Assists in the development of personnel to reach full potential
  • Develop and drive enablement plans to include marketing plans, communication plans and implementation plans as applicable
  • Successfully execute all enablement activities to include the facilitation of cross functional meetings, he creation of enterprise communications and documentation and the development and delivery of Executive level metrics and reports
  • Defines, designs and supports IT service management processes and procedures as necessary
  • Serves as process owner/manager backup when and where applicable
  • Lead and/or facilitate training sessions, team meetings, lab sessions, cross functional collaboration sessions, etc
  • Develop marketing, training and communications collateral
  • Build understanding and enthusiasm within IT and “the business” for a strategy; model the behaviors needed to drive needed change
  • Partner with IT Service Owners to ensure a consistent delivery of services to all customers
  • Manage escalations, coordinate resolution, and coordinate communications with key stakeholders during such escalations
  • Build, collaborate and maintain working relationship with key stakeholders of peer departments; meet periodically to obtain feedback, review metrics and plan improvements to services for SAS associates
  • Utilize industry standard key performance indicators to continuously evaluate service value; leverage quality, cost and customer satisfaction metrics to allow IT to deliver the right level of service
  • Serve as a thought leader in the ITSM team, delivering key insights, sharing learnings and driving impact across the global ITSM teams
  • Exemplify an outcome/results-oriented approach
  • Think creatively and develop innovative solutions ensuring customer satisfaction while implementing customer segment-specific strategies; work with your leader and cross functional teams to execute on those initiatives
  • Maintain a deep understanding of the product and market and speak with customers about the most applicable use cases relevant to their specific business needs
  • Partner with Enterprise business units to drive product implementations, adoption and satisfaction in your base of customers
  • Experience in leading global implementation activities/projects
  • Experience in waterfall and agile projects
  • Proven ability to interact effectively and diplomatically throughout all levels of associates and with those from diverse cultural backgrounds
  • Excellent analytical and problem-solving skills
  • Aptitude to connect and lead teams through rapid change and maintain focus on the execution of strategic initiatives
  • Expert negotiation, conflict resolution, and influencing skills
  • Excellent, proven written and verbal communication skills
  • Proven self-starter with an ability to work with minimal supervision
  • Ability to manage multiple priorities and resources in a dynamic environment across various sites, and organize complex information
77

Business Operations Specialist Senior Resume Examples & Samples

  • Controls expenditures in accordance with ASU policies, USAID cooperative agreement, and approved budget
  • Monitors a variety of account expenditures, maintains and reconciles detailed budgets for various accounts, advises and/or determines which expenditures are within the budget guidelines; informs management of irregularities; and proceeds with corrective action
  • Manages the processing of travel reimbursements, purchase of supplies, services, and equipment with use of P-Card and other purchasing documents in accordance with established procurement and financial policies
  • Assists in documentation; writing correspondence; prepares administrative and financial reports; analyzes, summarizes and interprets information; recommends or implements action to be taken
  • Prepares audit documents for P-Cards, and financial records
  • Coordinates the processing of personnel searches and hiring and maintains personnel files consistent with University policies and practices
  • Manages the Center’s document filing system using DropBox
  • Assists with coordination of arrival and departure of the Center’s J-1 exchange visitors received from Pakistan
  • Oversees, develops, and facilitates events, workshops, meetings or conferences; coordinates logistics, scheduling and participant communications
  • Represents the USPCAS-E and serves on various department and university committees
  • Interacts and liaises with students, faculty, staff, outside/community agencies, and international stakeholders in facilitating USPCAS-E objectives
  • ​Experience in traveling to and working on international projects with a global team, e.g.: Pakistan, Africa, Middle East, or India
  • Experience in coordinating events and meetings
78

Business Operations Specialist Resume Examples & Samples

  • Experience working with university personnel on program budgeting
  • Evidence of effective communication of complex financial matters both verbally and in writing
  • Experience working in a university office and/or international higher education
  • Demonstrated knowledge of basic principles, practices and methods of accounting and budgeting
  • Demonstrated knowledge of university policies and procedures pertaining to purchasing, financial accounting, and travel
  • Experience with Concur or other travel management systems
  • Experience with PeopleSoft (both the HR and CS sides)
  • Experience with SalesForce
  • Experience in using ASU systems such as Advantage, Control-D, MyReports, and various dashboards
  • Experience with StudioAbroad or other customer service database
79

Business Operations Specialist Resume Examples & Samples

  • Bachelor’s degree in Business or Operations Management or the equivalent
  • A minimum of three years business unit and/or business systems performance analyses, implementation, and delivery
  • Knowledge of home healthcare field operations and knowledge of training techniques preferably in a health care environment
  • Broad knowledge of operational effectiveness, process and quality improvements
  • Knowledge of home health agency regulatory and administrative requirements
  • Knowledge of healthcare systems and applications
  • Must have excellent problem-solving and root-cause analysis skills
  • Requires proactive leadership skills, strong verbal/written communication and interpersonal skills along with the ability to work with various employee levels and groups
  • Demonstrated ability to design and implement effective change programs and manage multiple high-level projects
  • Training design and delivery is helpful
80

Business Operations Specialist Resume Examples & Samples

  • Own the AECO customer facing processes (onboarding & in life management) and associated internal catalogues, documents, templates and tools
  • Ensure new product features are incorporated into repeatable delivery processes
  • Manage internal suppliers to ensure performance against agreed targets/OLAs including chairing supplier review meetings, and continuous improvement forums
  • Represent IoT business on operational boards
  • Experience of internal and/or external supplier management against SLA and contract
  • Excellent communication skills including verbal, presentation, email and social interaction
  • Ability to influence and challenge suppliers to improve performance
  • Experience working in a multi-cultural environment across multiple time zones
81

Business Operations Specialist Accounting Clerk Resume Examples & Samples

  • Manage staff in one or more accounting areas
  • Test, install, modify and maintain accounting systems
  • Responsible for the preparation and issuance of financial statements, tax reports and other internal and external reports as required
  • Manage the proper distribution of charges to all accounts and contracts
  • Interface with MIS departments and other internal departments supporting financial systems
  • Interface with Government, corporate and private auditors on a regular basis
  • Has a knowledge base which is recognized as "expert" level within the Finance unit. Is well-versed in the interrelationship between work units. Has breadth of knowledge about business in general, the industry and the company's services
  • Make modifications to existing procedures or systems as necessary
82

Business Operations Specialist, Senior Resume Examples & Samples

  • Ability to work well in a Fast-paced, team
  • Oriented environment
  • Ability to Multi-task and meet deliverable deadlines
  • Possession of excellent Problem-solving skills
83

Senior Business Operations Specialist Resume Examples & Samples

  • 50% - Without appreciable direction, apply earned value management, finance and accounting expertise to develop new financial reporting concepts and techniques on a major defense program. Must be able to exercise sound judgment in determining objectives and approaches to assignments. Budget and track program cost performance (external and internal financial reports) using a combination of mathematical and Excel skills. Interpret and analyze Integrated Master Schedules and the impact on resources, costs, and risks. Perform risk based analysis
  • 30% - Interface with Integrated Product Team members and Program Manager on financial issues using a combination of written and verbal communication skills
  • 10% - Provide forecast of program awards, sales and profit using Excel skills
  • 10% - Develop and provide staffing forecast
84

Business Operations Specialist Resume Examples & Samples

  • Experience processing student financial awards
  • Experience using Salesforce
  • Experience managing P-cards and handling monthly reconciliations
  • Experience providing financial and operational support in a higher education environment
  • Experience using a financial system in a higher education environment, Advantage preferred
  • Experience using a human resources management system in a higher education environment (PeopleSoft and/or Kenexa)
  • Demonstrated knowledge of travel policies and procedures
  • Demonstrated knowledge of ASU purchasing policies and procedures
85

Business Operations Specialist Resume Examples & Samples

  • Working closely with local agencies and vendors to pro-actively support the business needs related to Boeing personnel as a result of emerging business needs
  • Supporting Operations Manager with the consistent delivery of service, quality, compliance and cost effective support for current and new business activities across all Boeing Business Units
  • Supporting and coordinating with various corporate functions such as International Finance, Tax, Legal, Communications, Human Resources and others on matters pertaining to the compliant and efficient operation of Boeing’s legal entities
  • Supporting the Operations Manager with compliant Boeing infrastructure (office facilities) and safety and security (disaster planning and business continuity) within the assigned location/country/region
  • Preferred two or more years' related experience on the following: Government relations and general understanding of in-country laws and regulations for labor immigration
86

Business Operations Specialist Resume Examples & Samples

  • Volunteer Supervision and Coordination: Provides direction and training to volunteers to handle the administrative transactions necessary for the business, ensuring that their efforts are well-coordinated with the strategic business goals. Evaluates volunteer performance. Plans work schedules, assigns or delegates work daily
  • Events: Participates in planning events meetings. Trains volunteers to prepare insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol
  • Lead Trainer for Business Applications and IT Services: Trains staff in use of business software application systems. Expedites escalations for regional phone and computer issues. Assures appropriate level of assistance for expediting tech services requests
87

Technical & Business Operations Specialist Resume Examples & Samples

  • Good communication skills & fluent in English and able to communicate both verbally and in writing (5+ years)
  • Ability to manage multiple teams on a bridge call or common chat room to resolve reported incidents fast.(5+)
  • Experience with leading the investigation and solving technical environment issues. (3+)
  • General understanding of large-scale IT infrastructure, databases, software development process, systems integration, software quality assurance, deployment, support (5+ years)
  • Quick learning abilities, thoroughness, diligence, patience and optimistic attitude (5 years)
  • Business Presentation Tools skills (Word, Excel, PPT, etc) – (5+ years)
  • B.Sc in Computer Science or related degree
  • 6 or more no of years of experience in IT
88

Business Operations Specialist Resume Examples & Samples

  • Enhancing the customer experience by streamlining processes, helping set high standards for customer service
  • Researching, identifying and understanding business requirements with customers or employees and then transitioning business requirements into functional or technical requirements
  • Analyze data and build reports to assist with process creation and design decisions
  • Simplify complex data/information and present it clearly to relevant stakeholders
  • Develop and implement processes and guidelines to support and increase the success of the team
  • Contribute content to our Playbook (standard operating procedures)
  • Create assessments based on multiple sources, both qualitative and quantitative information to have full view of an opportunity
  • Create, maintain and update department policies with the respective Managers
  • Builds rapport easily with others and maintains strong relationships
  • Working within the team and with other departments (e.g. such as IT, Product) to pull together training, communication, knowledgebase articles, or system changes etc
  • Exhibit positive energy and a “can do” attitude
  • 5 years’ experience in an analytical or Operations role
  • Minimum 2 years Support Centre experience
  • Obsessed with excellent Customer Service
  • Excellent time and project management skills (PMP designation)
  • A positive, can do attitude
  • A high degree of independent thinking and judgment
  • Degree in a related discipline
  • Experience in Technical Support, Escalations, Process Design
  • Salesforce, SAP, Contact Center phone systems
  • Six Sigma certification or in progress
89

Business Operations Specialist Resume Examples & Samples

  • Experience in working in a fast paced, higher education environment
  • Experience in using Advantage, Dashboards and PeopleSoft programs
  • Experience with budgets and expenditures associated with the logistical planning and implementing of workshops and small events
  • Experience in performing detailed and complex numerical computations and reports
  • Demonstrated knowledge of basic principles, practices and methods accounting, budgeting and inventory management
90

Business Operations Specialist Resume Examples & Samples

  • Evidence of a Bachelor’s degree or higher in a related field
  • Demonstrated knowledge of accounting and budgeting procedures and techniques
  • Experience using a financial system in a higher education environment (Advantage, Concur, and PeopleSoft). ASU experience is preferred
  • Experience supervising professional and/or student staff
  • Experience working with a diverse student population
91

Business Operations Specialist Resume Examples & Samples

  • Assist department and branch management in developing and implementing new customer and internal processes that positively impact operations and productivity
  • Work with Corporate and regional Global Business Process teams to facilitate company wide improvement initiatives as they relate to the branch
  • Communicate Expeditors’ Quality Management System throughout the branch
  • Support the transition of new customers and new/updated processes
  • Support product improvement efforts
  • Support and facilitate branch Management Review Meetings
  • Effective project management and presentation skills
  • Familiar with business intelligence and reporting, prior experience with SQL is preferred
  • Prior programming experience, especially with VBA, ASP.net, SharePoint
92

IP Business Operations Specialist, Mid Resume Examples & Samples

  • 3+ years of experience in program, project, or contract financial management, including in government contracting
  • Experience with Microsoft Office Suite applications, including PowerPoint, Word, and Outlook
  • Knowledge of FAR and DFAR rules and contract regulations
  • Knowledge of Microsoft Excel, including formulas, and its effective use in a financial tracking, analysis, and reporting environment
  • Ability to discuss and resolve administrative and financial issues effectively within a team environment
  • Ability to multi-task and problem-solve in a fast-paced changing environment
  • Experience with Joint Travel Regulations (JTR) rules and guidelines
  • Secret clearance preferred
  • BA or BS degree in Accounting, Finance, Business Administration, or a related field
93

Duck Creek Technologies Business Operations Specialist Resume Examples & Samples

  • Bachelor of Science in area with analytic emphasis (typically math, computer science, computer information or accounting); related work experience can be substituted for educational requirement
  • Minimum 2 years experience implementing Duck Creek for Policy, Billing or Claims using Author tool
  • Minimum of 5 years' experience in implementing P&C Insurance software applications
  • Experience in HTML, ASP, and XML preferred
  • Familiarity with insurance products, rules and methodologies desirable
  • Knowledge of software development life cycle
  • Highest degree of honesty and integrity
  • Puts the success of the company ahead of personal success—team player
  • Results, action-oriented, with “whatever it takes” attitude
  • Shows concern for quality in their work and practices continuous improvement
  • Adapts to on-going change and works in a fast-paced, customer-focused environment
  • Ability to prioritize multiple tasks efficiently and effectively according to deadlines
  • Works effectively with tight deadlines Interacts professionally, appropriately and courteously with outside parties and co-workers
  • Solid computer skills and proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint)
  • Provide front line support for recruiting
  • Interact with internal and external recruiting teams, review resumes, conduct skills interviews and recommend candidates for closing interview
  • Own onboarding of new technical resources
  • Verify machine is ready for day one, register new resources for boot camp and conduct post boot camp training
  • Manage third party contractor resources
  • Create/extend work orders, approve time and transition resources from contractor to full time
  • Assist and manage the creation of advanced configurator and customization training, i.e. Author
  • Manage technical bench resources
  • Verify resume is updated, training is completed and resource is productive on internal initiatives
  • Create monthly supply/demand report to insure that requisitions are opened to fulfill future demand
  • Manage proficiency assessment process to help resources understand what skills are needed at current and future levels
  • Maintain and update Duck Creek estimator
  • Recommend and complete internal initiatives to help accelerate delivery
  • Manage DCU course catalog and learning plans for technical teams
94

Business Operations Specialist, / II Resume Examples & Samples

  • Provides operational support that directly affects the business unit functions
  • Completes and/or monitors internal processes and performs quality control to ensure adherence to regulations, Navy Federal policies, and industry practices
  • Detects errors and initiates or arranges for corrective action; follows through with cognizant parties to ensure resolution
  • Develops and applies a sound understanding of the business unit’s functions and their relationship to those of other business units
  • Assists management and/or analysts in compiling, reviewing, and preparing data to be used in the analysis of operations, services, and products
  • Reviews studies, reports, and surveys and provides summaries to department leadership
  • Participates in the planning, development, implementation, and maintenance of new and existing programs, campaigns, and special offers
  • Researches audit findings, prepares response, and forwards to management
  • Education above the high school level with course concentration in business or related field
  • Knowledge of Navy Federal Credit Union, its organization, operations, policies, procedures, products, and services
95

Senior Business Operations Specialist Resume Examples & Samples

  • Leads projects or programs, aligning scope with strategic business objectives
  • Design and implement high level business process that define relationships between hosting and cloud service providers and SAS service providers
  • Manage the business relationship with key hosting and cloud service providers, including managing the use and consumption by internal customers
  • Interface with IT Audit & Compliance, and Information Security, as liaison for hosting suppliers
  • Develop cost models for hosting and cloud services
  • Recommend recovery options and assist with the implementation of disaster recovery solutions
  • And, other duties as required
96

Business Operations Specialist Resume Examples & Samples

  • Basic proficiency in Microsoft Office (Word and Excel)
  • Research experience in AS400/RxClaim
  • Pharmacy Help Desk or RCR knowledge
  • Available to work some overtime in peak season (January)
  • Pharmacy Claims experience
  • Business knowledge including standard prior authorization process
  • Knowledge of the Pega or Pega Rules Process Commander (PRPC) application
  • Knowledge of Center for Medicare Services (CMS) Regulations
  • Knowledge of Prior Authorization Case turnaround times (TAT)
97

Business Operations Specialist Documentation Management Resume Examples & Samples

  • Ongoing management of the required transactions documentation including: Inter-company Agreements, Documents of Understanding, binding agreements, agreements equivalents, others. Parties in scope: IBM clients, IBM vendors, IBM IC vendors, other clients, other vendors
  • IBM Vendors transactions documentation including: service delivery documentation, price calculation, cost distribution
  • Other Vendors documentation including: service delivery documentation
  • Processes management in scope of the above including: purchasing processes, reimbursement processes
  • Documentation conservation and TR structure up to date maintenance
  • Documentation initiation and E2E signing/approval process supervision including preparation of the substation of the documents
  • Coordination between business units and departments
  • Participation in audits
  • Documentation standards preparation, description and introduction
  • Cooperation with decision makers including Site Executive, IO Leader and CFO
  • Cooperation with involved parties: pre-legal, legal, tax, accounting, IO, finance, procurement, transfer pricing
  • Very good communication skills
  • Excellent team working skills balanced with ability to work alone
  • Strong work ethic and accuracy
  • Experience in documentation management
98

Watson Experience Center Business Operations Specialist Resume Examples & Samples

  • At least one of the following
  • 2+ years experience in briefing center program
  • 2+ years in sales operations role
  • 2+ years in project management
  • 2+ years marketing or sales
99

Business Operations Specialist, Lead Resume Examples & Samples

  • Knowledge of the contract life cycle and program financial control
  • Ability to work as part of a program management office with internal clients and infrastructure departments to resolve financial, contractual, and administrative issues
  • Ability to provide risk mitigation, manage reserves, and provide assistance with business planning and financial analyses
  • BA or BS degree in Finance preferred
100

Senior Business Operations Specialist Resume Examples & Samples

  • Leads initiatives with broad Client Relationship Team (CRT) business impact such as internal assessments, audits, regulatory exams and SOC 1 testing. As well as provides support to PCS management and other CB&T groups during OCC and other exams
  • Acts as the PCS “Periodic Access Review (PAR)” Liaison representing the PCS business unit which included working with enterprise wide PAR group to assist in the roll out of new procedures
  • Conducts periodic Anti-Money Laundering (“AML”) assessment functions and coordinates with the Capital Group AML Officer and the team
  • Participates with internal and external development teams to solicit end user requirements, gains understanding of the purposes or goals of various processes, offerings or practices. Ensures full understanding of issues and enhancements that need to be addressed
  • Analyzes the value of an idea, concept, request or potential project including, defining the scope, objective, and baseline requirements. Communicates and describes findings in business terms to ensure effective understanding and decision making to aid in the proposal process. Provides recommendations to senior management to assist in making informed decisions on business strategy, gaps or improvement opportunities
  • Leads project task responsibilities, including identification of project risks and coordinating implementation activities, such as training and the documentation of business process changes. Leads project management efforts including; project planning, tracking, communication and ensuring adherence to budget, scope, and schedule
  • Experience in the financial or investment management industry, with emphasis on Private Client Services or High Net Worth, and a good working knowledge of capital markets
  • 2+ years of experience working in project management focusing on risk management, legal and compliance, or audits
  • Demonstrates in-depth knowledge of industry best practices such as PMBOK/BABOK and a variety of project methodologies. Exhibits knowledge in current and possible future policies, practices, trends, technology, and information affecting the department/business area
  • Demonstrates intellectual curiosity and analytical skills in areas of high complexity
  • Demonstrates ability to extract the key points from large amounts of information gathered via discussions, research and/or analysis across all levels of the organization
  • Demonstrates high level of quantitative skills and business acumen
  • Demonstrates highly effective written and oral communication skills with a diverse group of associates and senior business leaders
  • Demonstrates effectiveness in leading/facilitating with senior business leaders on broad/controversial topics inside and outside the organization
  • Demonstrates ability to lead and manage projects within a team
  • Demonstrates sound judgment in resolving matters of complexity
  • Bachelor's Degree preferred
101

Business Operations Specialist Resume Examples & Samples

  • Act as the point of contact for escalated member RX issues, providing end to end service, including issue identification and understanding, and following up with remediating action
  • Serve as a liaison for Claims and Customer Service teams on Rx issues
  • Communicate and collaborate with members, providers, employers and internal staff to resolve prescription drug issues
  • Track and monitor multiple ongoing issues for status and resolution
  • Maintain relevant operations information (e.g., policies and procedures, process changes, problem resolution steps) in coordination with Pharmacy Benefit Analyst
  • 1+ years of Claims experience
  • 1+ years of Customer Service experience
  • UHOPS knowledge
  • Experience in a role requiring excellent communication, time/project management, problem solving, organizational, and analytical skills
  • Proficient with All Savers Self-funded product
  • Proficient in Microsoft Office (Word, Excel, etc.)
  • Issue Resolution experience
  • Knowledge of OptumRx/Pharmacy
  • Proficient in RX Claims and/or ISET
102

Business Operations Specialist Resume Examples & Samples

  • Serve as primary administrator for the CNN Digital Hub Website by managing all content updates and publishing, along with facilitating and addressing employee feedback and suggestions
  • Coordinate and plan all CNN Digital internal events
  • College degree preferred. Not required
  • Ability to work as part of a self-directed team rather than waiting for work to be assigned to you
  • Experience with implementing process improvement in a fast-growing and dynamic organization
  • Advanced communications skills (written/verbal), with emphasis on demonstrated ability to translate complex concepts between different functions
  • Experience with planning internal and external events
  • Adept at improving and measuring productivity and morale
  • Strong partnership management skills
  • Solid MS Office skills and proficiency in learning new tools used by the organization
  • Basic project management skills, workflow, process
  • Basic financial expertise
103

Business Operations Specialist Resume Examples & Samples

  • Experience working with university personnel, including faculty, on program budgeting
  • Experience in establishing and maintaining effective working relationships with faculty and university staff
  • Experience in using ASU systems such as Advantage (financial management), MyReports (database queries), and various dashboards
104

Business Operations Specialist Resume Examples & Samples

  • Build and create Dialer /IVR campaigns based on client requirements daily that will best meet the business needs
  • Analyze contact patterns for each client to schedule the campaigns to be called to ensure optimal contacts to maximize enrollments
  • Monitor dialer and IVR campaign; adjust throttles and pacing as needed in order to maximize call center performance
  • Review and ensure that daily download and upload files are being processed as required
  • Create agent profiles and manage profiles from both a specific and group level
  • Develop and provide daily, weekly and monthly reports that provide insight into the trends associated with the calling campaigns
  • Understand call campaign attributes and have the ability to manage campaigns on an ongoing real time basis
  • Maintain regular communication with Operations Management and the workgroups utilizing the dialer and IVR applications
  • Provide daily communication to the Supervisors and front line staff with campaign and workflow assignments
  • Provide training as needed on the dialer and IVR
  • Manage call tables that need to be maintained, archived and stored
  • Coordinate scripts that are recorded on the system to ensure scripts are performing as required
  • Promote effective coordination and communication across disciplines and departments within the organization
  • Manage and monitor call volume and staffing data
  • Forecast short-term and long-term outbound volume for multiple scopes of work
  • Analyze and interpret the information to make recommendations for adjustments to staffing levels to ensure service level requirements and financial efficiency measurements (to be done continuously throughout the day)
  • Develops strong working relationships with other groups within the organization to ensure efficient and effective problem solving and issue resolution
  • Analyze historical trends of contact distribution, AHT, contacts per hour, agent productivity, etc
  • Communicate with management to aid in resolution of issues affecting Contact Center personnel
  • Provide technical expertise, guidance and training to staff, with the goal of increasing effectiveness and efficiency in the contact center, as required
105

Business Operations Specialist Resume Examples & Samples

  • Experience in Microsoft Office including Microsoft Excel (entering information into a spreadsheet accurately and double checking all of the information)
  • Experience working in a production environment
  • Microsoft SharePoint experience
106

Business Operations Specialist Resume Examples & Samples

  • Execute campaigns and programs while using advanced skills to drive efficiencies in Marketo
  • Ensure email practices follow international guidelines
  • Create and implement guidelines to ensure data standardization
  • Work with system data to create, enhance, and improve segmentation of audiences
  • Produce campaign analytics reports as required
  • Use project management software to manage tasks and projects
  • Work effectively as part of a multi-disciplinary Business Operations team to communicate, coordinate, and integrate marketing and communications, and apply best-in-class practices to all efforts
  • Assist in all processes and implement improvements to enhance Business Operations productivity and effectiveness
  • 3-5 years business experience
  • 2+ years experience with using Marketo on an enterprise level, including building lists, smart programs, creating HTML emails, uploading leads, creating reports
  • 2+ years experience with SFDC on an enterprise level, including building campaigns, understanding routing rules and lead flow
  • Strong project management skills, including the ability to manage your own projects from concept through completion
  • A love for data – governance and analysis
  • Familiarity with email regulations, in particular CASL and country-specific rules in EMEA
  • Familiarity with the demand funnel a plus
  • Excellent communication skills and ability to work with cross-functional, international teams
  • Ability to collaborate as part of a team and also work independently, including integrating diverse feedback from various stakeholders
107

Business Operations Specialist Resume Examples & Samples

  • Be responsible for managing the intake, capacity planning and reporting on all operational initiatives and projects across Legal and Tax & Accounting (non-BAU initiatives and projects)
  • Work with the Manager and Team Leader to allocate available resources and support in effectively managing expectations across our business partners
  • Provide support with data analysis and UAT where required, related to Legal and Tax & Accounting products via assisting with investigation, reconciliation and closure of these initiatives
  • Meet with business partners to work through priorities and manage the intake process for new initiatives and projects
  • Work closely with the COE Senior Process Specialist role to ensure new initiatives, products and changes are successfully rolled out to the team
  • Represent the ANZ Order Management Team in various forums and meetings
  • Support and role model the Continuous Improvement mindset shift and program
  • Strong problem solving and analytical skills, possess the ability to work through problems, evaluate multiple solutions and provide recommendations, often taking initiatives through to implementation
  • A proven ability to build relationships with our business partners, to interact professionally and confidently with stakeholders and internal customers
  • Require outstanding communication and presentation skills, with the ability to target audiences at all levels
  • Effectively lead through ambiguity and multi-tasking to ensure competing priorities and timelines are met
  • Require excellent time management and planning skills, necessary for managing a constantly changing environment and priorities
  • Good understanding of Thomson Reuters products (Legal and Tax & Accounting)
  • Good understanding of administration systems (Salesforce and SAP)
  • Project Management and Demand Management experience is an advantage
108

Business Operations Specialist, Mid Resume Examples & Samples

  • 2+ years of experience with program and project financial management
  • Knowledge of GAAP and public company SEC guidance
  • 2+ years of experience with providing program control or financial management support in a government contracting environment
  • Experience with management a plus
  • Knowledge of Microsoft Windows applications
  • Ability to manage multiple initiatives simultaneously
  • Ability to identify, research, discuss, and resolve administrative and financial issues effectively with a team
  • Ability to learn and teach fundamentals related to the support of program management activities
  • Ability to respond to directed assignments, think analytically, and comprehend financial implications of the business
  • BA or BS degree in Business Administration, Accounting, Finance, or a related field
109

Business & Operations Specialist Resume Examples & Samples

  • Coordinate annual program renewal process including Welcome, Qualification, Enrollment, and Exception processes. Coordinate/execute member changes and updates. Coordinate/support the new recruit process
  • Update/maintain FieldNet Society 1851 Member page to increase usage and ease of use for members
  • Create/distribute program level communications including program updates/changes internally and communications to members. Create/update program level collateral including info packets and brochures
  • Support voice of the customer activities with communication and analysis of results
  • Answer incoming calls for Society 1851 in a timely, accurate manner providing professional sales oriented and detailed information (product information, illustrations and “point of sale” presentations) to the member and/or his/her support staff
  • Act as a liaison on behalf of Society 1851 for the member and other business areas
  • Work as a contributing team member to assist in the achievement of Society 1851 goals and provide backup to the other members of the team when needed
  • Work with supporting/processing areas/operations to address any issues that would impact the ability of a submitted case to be “reported” in a timely manner, respectful of procedures
  • Become proficient with and effectively utilize illustration tools, Salesforce and other identified systems/tools
  • Involvement with ad hoc projects for the Society 1851 team to allow Relationship Managers to stay focused on their members
  • Influencing skills – to be able to partner collaboratively with team and business partners
  • Values diversity, appreciates and learns to operate successfully within the organization culture
  • Strong organizational savviness and ability to navigate complex organizational boundaries
  • Well organized “planner” who has a reputation for delivering high quality results on time
  • Exceptional customer service skills; routinely rewarded for being the “best of the best” when working with demanding customers
  • Expertise in quickly establishing credibility and developing strong working relationships with internal and external constituents
  • Superior communication skills; ability to interact, partner and negotiate with all levels within MMUS and MassMutual
  • Skilled at managing up and across a broad organization
  • Ability to operate independently and make decisions with minimal supervision
  • Project Management Skills
  • Mid-level ability to work with financial information
  • Would support Series 6 Licensing after hire
  • Knowledge of Tableau a plus
  • Access skills/ knowledge a plus
110

Business Operations Specialist, Senior Resume Examples & Samples

  • 4+ years of experience with working in a business or financial management environment
  • Knowledge of federal acquisition regulations, the federal budget process, and funds management
  • Management Professional, Certified Defense Financial Manager, or Certified Government Financial Manager Certification
111

Business Operations Specialist Resume Examples & Samples

  • Experience with program or project financial management
  • Knowledge of GAAP
  • Knowledge of Microsoft Excel, advanced formulas, and its effective use in a financial tracking, analysis, and reporting environment
  • Ability to be a team player, work in a fast–paced environment, and adapt to changing requirements
  • Experience with providing program control or financial management support in a government contracting environment
  • Experience with government contracting
  • Possession of excellent oral and written communication skills to discuss and resolve administrative and financial issues effectively within a team
  • Possession of excellent organizational, analytical, and problem solving skills
  • BA or BS degree in Business Administration, Accounting, or Finance
112

Business Operations Specialist, Senior Resume Examples & Samples

  • 5+ years of experience with financials, including budgeting, tracking, and customer service in a government contracting environment
  • 2+ years of experience with project control
  • Ability to discuss and resolve financial issues effectively
  • Ability to create and manipulate complex formulas and pivot tables in Microsoft Excel
  • Experience with supervising staff, including setting goals and formal performance assessments
  • Knowledge of Microsoft Excel at an advanced level and its application in financial tracking, analysis, and reporting
  • Ability to identify, research, and resolve project control issues independently
113

Business Operations Specialist Resume Examples & Samples

  • Experience of Business Administration for at least 7 years, if you don’t have Bachelor degree
  • Knowledge of standard office and administrative practices
  • Knowledge of ASU accounting and budgeting systems, procedures and techniques
  • Experience using a financial system and reporting system in a higher education environment (Advantage, PeopleSoft and Kenexa preferred)
  • Experience processing payroll and maintaining employee time sheets or serving as Department Time Administrator (DTA) experience
  • Knowledge of ASU travel policies and procedures, specifically within Concur
  • Experience handling cash, managing a departmental purchasing card and assisting in the operation of a fiscally sound environment
  • Experience working in a fast-paced environment with competing deadlines
  • Experience with Microsoft Office (Word, Excel, Outlook and Visio)
114

Business Operations Specialist Resume Examples & Samples

  • Experience in budgeting and financial reporting
  • Experience in hiring, time and labor, leaves, and other personnel processes
  • Experience in meeting deadlines
  • Experience in collaborating and working in a team environment
  • Experience in preparing financial/personnel reports
  • Experience in using financial/HR systems such as Advantage, STAR, Peoplesoft, TAS and Kenexa Brassring
  • Experience in multi-tasking and using organizational skills
  • Demonstrated knowledge of payroll principles, practices, regulations and procedures
  • Experience in using problem solving skills
115

Ehealth Business Operations Specialist Resume Examples & Samples

  • Broad application of principles, theories, & concepts in applicable discipline, plus working knowledge of other related fields
  • Uses professional concepts in accordance w/company objectives to solve complex problems in creative & effective ways
  • This job is the fully-qualified, career-oriented, journey-level position
  • Demonstrates expertise in functional area business processes & understands assigned & cross functional areas
  • Independently initiates, identifies & coordinates the analysis of complex client needs in project areas such as: new/existing business operating models, innovative approaches to solutions support, market research of emerging or available product functionality & operational readiness assessment
  • Identifies opportunities for increasing business efficiency through improved manual & automated process systems
  • Coordinates the development of comprehensive business cases w/cost, Srv, & benefit dimensions of proposed projects that are used at management & executive levels for funding & scope decisions
  • Accountable for tracking &/or monitor & report for senior mgmt the results of actualization of benefits
  • Plans, coordinates & conducts the analysis of client business processes & functional requirements & the preparation of appropriate documentation to communicate & validate the information
  • Develops cross-initiative integration plans
  • Identifies other initiatives that exist & ensures that efforts are not duplicated
  • Supports a variety of applications
  • Consults on the integration of application systems into the work environment, regarding their operational & training implications
  • Acts as project lead in the coordination of solution development & the implementation of the final product/Srv
  • Acts as a liaison between business clients & technical staff &/or w/development staff throughout the development life cycle
  • May develop project plans
  • Identifies & coordinates w/in other project Mrgs & implements schedule deadlines as appropriate
  • Manages common resource demands
  • Provides on-going project management & status reporting at all levels
  • Establishes & supports communication w/ product users & suppliers to share information, identify opportunities, & resolve problems related to HIPAA rules, prioritize customer requirements & maintain continuous improvement through customer feedback
  • Serves as the point of contact on status of HIPAA transactions & related Electronic Health activities from internal & external customers
  • Monitors the HIPAA rules compliance by technical & user teams. Takes corrective action when they are out-of-compliance
  • Coordinates HIPAA processes which promote common HIPAA usage which are also user friendly for all technical & business areas
  • Minimum four (4) years of relevant experience
  • Minimum five (5) years of progressive experience in combination of information systems, Health Care Administrative Transaction Processing, or Membership Accounting with strong organizational and interpersonal skills preferred
  • Experience working with relational databases, and/or 4th generation programming languages preferred
116

Business Operations Specialist Resume Examples & Samples

  • Responsible for all order booking activities and ensures all orders are processed in accordance with customer and business requirements. Manages the collection of all paperwork and ensures that all approvals are submitted, current and correct contract data is included and that all basic revenue recognition guidelines are met
  • Acts as liaison between sales, business operations and GBO to ensure all orders are booked, billed, invoiced and shipped correctly. Facilitates communications with other field organizations when necessary
  • Assists with sales management to ensure forecast and territory management accuracy. Researches and reports discrepancies in sales figures and communicates with sales teams to update information accordingly
  • Assists with territory assignment governance activities including; hierarchy changes, new hire support, opportunity reassignment
  • May participate in District level sales manager meetings and conference calls. Prepares presentations for sales meetings and Quarterly Business Review meetings
  • Helps train new and existing sales personnel on all order management systems and processes
  • May provide subject matter expertise on more complex deals including ELA's, leases, involving multiple countries and/or business Units
117

Business Operations Specialist Resume Examples & Samples

  • Experience in maintaining detailed financial records and processing orders for supplies, services, and equipment
  • Experience with job functions that require attention to detail, managing deadlines, and problem solving skills
  • Experience with payroll practices and knowledge of leave administration process
  • Experience working with PeopleSoft, MS Office (Word, Excel, PowerPoint, etc.), Advantage, BrassRing, Concur, and MyReports
  • Experience working with cash handling
  • Experience working in a team environment
  • Experience hiring student workers
118

Business Operations Specialist Resume Examples & Samples

  • Supports day-to-day operations for all Service Delivery. Ensures adherence to processes, policies and directives as they relate to Service Delivery
  • Works with Shared Service Center to ensure T-card and P-card accounts are utilized properly, escalates any issues or delinquencies as necessary. Oversees the process to issue accounts, modify limits, and deactivate accounts as required
  • Serves as the central point of contact for escalating IT issues within the Service Delivery unit, tracks ongoing trends for further escalation within the IT structure. Supports the execution of general IT projects in SD
  • Responsible for ongoing and ad-hoc reporting of Service Delivery statistical data utilizing various business systems
  • Process Service Delivery financial tractions to include all invoices for the Strategic Partner Program
  • Support the development and execution of SD processes
  • Supports SD Leadership team with coordination of projects
  • Bachelor's degree in business, finance, accounting, operations, or similar discipline or equivalent work experience preferred
  • A minimum of 3 years of experience in business, finance, accounting, budget management, or operations management
  • Business planning and budget development experience preferred
  • Work requires professional written and verbal communication and interpersonal skills. Ability to simultaneously manage several projects and motivate teams under tight deadlines. Ability to participate in and help facilitate group meetings
  • Intermediate computer skills, demonstrated ability to utilize MS Office programs
  • Advanced Excel skills or database experience preferred
119

Business Operations Specialist Resume Examples & Samples

  • Financial & Administrative Reporting:Provides administrative budget monitoring and expenditure review regarding expenses including approval of regional procurement transactions. Collaborates with department leaders to ensure that programs are executed within budget. Ensures location processes are established and functioning for all cash and card transactions. Prepares and analyzes data for monthly forecasting of expenses for department directors. Provides guidance and data for grant reporting. Responds to internal/external requests for information and/or documentation and delegates as appropriate to volunteers for input, tracking or reporting. Acts as Region point of contact for FOCIS information. Develops and oversees maintenance and distribution of consistent regional operations processes and procedures. Advises COO/CAO of findings and recommendations
  • Facilities/Asset Management Oversight:Coordinates activities of the facility in regard to maintenance. Approves and ensures repairs are completed within budget and appropriate system is used to pay vendors. Develops and maintains relationships with vendors supporting each physical location. Obtains proposals for potential new vendors. Provides and analyzes information/data needed for developing Business Plans for real estate transactions. Collaborates with region management to ensure business office operations achieve objectives and performance targets. Is liaison with other sectors for shared facilities/assets. Analyzes risk management system with current values/status as appropriate
  • Events:Participates in planning events meetings. Trains volunteers to prepare insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol
  • Lead Trainer for Business Applications and IT Services:Trains staff in use of business software application systems. Expedites escalations for regional phone and computer issues. Assures appropriate level of assistance for expediting tech services requests
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Business Operations Specialist Resume Examples & Samples

  • Demonstrated knowledge of accounting and bookkeeping practices and principles, generally accepted accounting principles and budgeting practices
  • Demonstrated knowledge of ASU accounting processes, policies, and procedures; payroll principles, practices, regulations and procedures
  • Experience in business office software including MS Office (Excel, Word, PowerPoint, Outlook), Dropbox, Google Docs, Blackboard, enterprise financial, travel, human resource and payroll software
  • Experience with human resource personnel administrative work
  • Experience working with travel services, including scheduling travel in alignment with policies and expense guidelines
  • Experience in using organizational and multi-tasking skills
  • Experience in prioritizing work and meet deadlines
  • Experience in communicating effectively with a broad range of diverse people from different cultures, ethnic backgrounds and abilities, to develop and maintain good working relationships
  • Experience in working with all groups in a diverse academic, socioeconomic, cultural and ethnic background of college students, faculty and staff, including those with disabilities and special needs
121

Business Operations Specialist Resume Examples & Samples

  • Managing the development, enhancement and maintenance of internal business operations systems
  • Identifying and updating systems and sites affected by product changes
  • Streamlining billing and reporting processes
  • Ensuring alignment of customer billing to Commercial Policy, resolving billing issues and queries as required
  • Creating and nurturing relationships with key global stakeholders within the Reuters news agency; the wider Thomson Reuters organization; customers; and partners
  • Performing other assignments as requested by manager
  • Strong organizational skills, ability to manage multiple projects simultaneously – this role requires someone to manage technical projects, process changes and day to day issues that may arise ad hoc
  • Ability to clearly articulate product requirements and to collaborate with technical teams
  • Work with minimal supervision – a self starter who has a can do attitude
  • Must be an exceptional problem-solver. Able to think innovatively and with creativity
  • Energetic, adaptable, friendly and open to new ways of thinking and diverse cultures
  • Confident in providing information and guidance to sales teams, internal and external stakeholders at all levels of seniority
  • Being a team player is key to having success in this role
  • Intermediate to advanced experience with Excel and Power Point
  • Must be able to demonstrate the ability to think analytically – look at a process and identify areas to streamline the process and create more efficient ways of working
  • Experience creating and implementing business processes that drive successful outcomes
  • Ability to clearly present information in a variety of formats to all levels of the organization
  • Previous experience working for a global organization
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Business Operations Specialist Resume Examples & Samples

  • 20% Initiate and lead continuous process improvements cross-functionally within Winfield Operations by managing EC/EDI projects in order to ensure cost reduction and/or improved efficiencies
  • 20% Define and report metrics for e-commerce performance
  • 20% Directs level one staff and is the primary contact if escalation is needed. Act as a liaison between internal customers, external customers and vendors in resolution and documentation of EDI error corrections. Communicate guidelines, workarounds, and solutions for identified problems or issues. Analyze, correct, resolve and log transaction errors resulting from electronic communication between applications, interfaces, or manual inputs of data. Perform problem resolution and analysis to identify repetitive issues. Develops and implements user documentation and training. Represent Winfield Operations in Q/A testing of the order management system to ensure that system changes support/enhance established Unity order management and OTM processes. Represent Winfield Operations in Q/A testing as it relates to trading partner EDI enablement
  • 10% Actively participates in Industry Standards Groups. Leads and facilitates at least one committee or task force. Represent WF at AG Gateway and on our respective committees help develop business rules and transactions. Assists in the development of and makes suggestions (reports, tool enhancements), analyzes, summarizes and presents data. Uses tools appropriately to create, influence and impact
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Business Operations Specialist Resume Examples & Samples

  • Revenue
  • Profit performance
  • Development and management of business processes including quality assurance,
  • Business controls and procedures
  • Client satisfaction deployment and ratings; and
  • Plan administration
  • Http://www.ibm.com/ibm/responsibility/initiatives.html
  • Attention to Detail
  • Ability to work with large data sets
  • Ability to understand context and translate business situations into financial perspectives
  • Associate’s Degree in Business, Accounting, Finance or related field
  • BS degree in Business, Accounting, Finance or related field
124

Business Operations Specialist Resume Examples & Samples

  • Project Management. A Spec-Business Operation must be conversant in project management principles or any phased approach methodologies such as but not limited Verizon Lean Six Sigma
  • Performance Management (Scorecard). A Spec-Business Operation must be familiar with Verizon’s performance indicators and goals which include collaborating with stakeholders in determining objectives then develop the framework to enable the stakeholders to monitor development
  • Operational Reporting and Analytics. A Spec-Business Operation must be familiar with Verizon’s organizational objectives and responsible for providing stakeholders with tactical data and strategic perspective
  • Systems Development. A Spec-Business Operation must be knowledgeable in basic system development principles. A Spec-Business Operation can be tasked to develop simple to complex business solutions such as self-serve capabilities or productivity enhancement systems
  • Forecasting & Workforce Planning. A Spec-Business Operation is responsible for ensuring strategic goals are met through forecast modelling and capacity planning while ensuring forecast alignment with strategic goals
125

Business Operations Specialist Resume Examples & Samples

  • Responsible for servicing and resolving complex client queries as well as issues and guiding junior professionals
  • Responsible for receiving and making calls and responding to internal and external customer concerns/requests
  • Assists in project management and/or guiding/training junior level staff when needed
126

Business Operations Specialist Resume Examples & Samples

  • 1-3 years of experience working with operational/sales/administrative procedures
  • Ability to combine data entry priorities with the need to support ad hoc tasks
  • Ability to work in a team as well as independently, always striving to produce high quality work within given timeframes
  • Strong command of English (written and verbal)
  • Successfully develop good relationships with Events and become a trusted support function
  • Strong Excel skills and good knowledge of word processing and databases
  • Excellent multi-tasking and coordination skills
  • Evidence of great communication skills and professionalism in interactions with colleagues and demonstrating an advanced degree of professionalism, confidentiality and urgency resulting in positive feedback from the associates you support
  • You demonstrate integrity, collaboration, a no-limits mindset, objectivity, and consistent results using global best practices
127

Business Operations Specialist Resume Examples & Samples

  • Lead the regional training culture by supporting and actively driving the four key training department initiatives: Safety, Skills, Sales and Communication
  • To provide daily leadership and support to the assigned regions training team with a focus on continually improving quality and customer satisfaction
  • To deliver all necessary and required trainings to site’s training staff
  • To continuously drive our safety culture and further develop our management and field personnel
  • To provide support, expertise and direction on Goodman’s sales programs to their assigned region
  • Provide direction and support to the region’s local training team
  • Develop and deliver specialized training expertise with a focus on continually improving quality in each of their assigned locations
  • To be an expert in providing a World Class Customer Experience (WCCX); to continually improve both Customer Satisfaction and Net Promoter Score (NPS) across the region
  • Training material production and distribution
  • Sales training and promotion roll-outs
  • Alleviate any issues with the paying of commissions to employees or other issues from the sales program
  • Site Facility OSHA and corporation safety compliance
  • Accident / injury / damage reporting and investigation training
  • Complete any projects assigned by the Regional Director
  • 4-year degree or equivalent work experience
  • 2-3 years training and safety experience
  • Demonstrates ability to lead, coach, and develop others
  • Must be highly analytical, possess exceptional problem solving skills, be detail and deadline oriented
  • Must possess strong comprehensive written and verbal communication skills
  • Experienced in goal setting, defining and prioritizing specific driving objectives
128

Provider Business Operations Specialist Senior Resume Examples & Samples

  • Manages project work with greater scope and complexity and requires application of deeper subject matter and systems expertise
  • Knowledge of provider contract language and payment methodologies
  • Proven expertise in one or more of the following areas of health plan administration: Claims processing, provider relations, information technology, customer service, contract management or analytics
  • Demonstrated effectiveness in verbal and written communication skills with different organizations levels
  • Demonstrated knowledge of MS Office products with the ability to learn corporate software as needed
  • Demonstrated leadership skills with the ability to direct and coordinate activities of individuals, implementation teams, and external agencies
  • Working knowledge of Regence’s business processes, products and systems and an understanding of how they interrelate across departments and divisions
  • Familiarity with process improvement and project management tools, methodologies, and industry standards
129

Temporary Provider Business Operations Specialist Resume Examples & Samples

  • Apply analytical skills, project management, and subject matter expertise to research and resolve issues, support various business initiatives, perform ad hoc reporting, and improve effectiveness of Network Management business operations
  • Experience in policy writing preferred
  • Proven ability to identify project and initiative problems and risks, develop mitigation plans and solutions and implement a chosen course of action
  • Demonstrated ability to collate, analyze, organize and interpret statistical and other data for the purpose of project and initiative research and development
  • Project Management experience preferred with experience in leading large multi-departmental groups
  • Ability to work under pressure and lead multiple assignments simultaneously
130

Business Operations Specialist Resume Examples & Samples

  • Experience using a financial system, human resource management system and reporting system in a higher education environment (Advantage, PeopleSoft and Kenexa preferred)
  • Experience processing payroll and maintaining employee timesheets or serving as Department Time Administrator (DTA) experience
  • Evidence of effective written and verbal communication skill
131

Business Operations Specialist Resume Examples & Samples

  • Assist organization in the day-to-day coordination and management of operational activities. Participate in Operations-focused projects and initiatives
  • Create, document and implement standard business process and procedures to ensure compliance with the business processes. Recommend process improvements for operating procedures to improve efficiency. Provide maintenance and accuracy of documentation standards for the organization
  • Collect, collate and display data for use in unit operations or in support of performance improvement initiatives. Analyze data from various sources to compile a comprehensive picture of the overall business operational performance. Develop performance measurements and analytical tools to improve operations
  • Assess, revise and refine processes to better support business operations. Analyze customer needs and determine how operations can be altered to improve service to internal and external customers and better meet their needs
  • Develop and deliver role-based process and system training across the organization
  • 3-5 years related work experience required
  • Ability to build relationships with internal stakeholders with regular communication and expectation management preferred
  • Creative mindset and the ability to optimize the day-to-day activities of a business preferred
  • Problem Solving:Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents
  • Independence of Action:Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager
  • Written Communications:Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers
  • Knowledge:Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations
  • Team Work:Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization
132

Business Operations Specialist Resume Examples & Samples

  • Enter all new items into the Customer deal management system, first making sure they are in Data Sync. There may be up to 3 submissions (the two regions and Corporate Banners)
  • Enter promotional contracts (“deals”) for Corporate Banners, Two regions and downstream customers that are supplied by Super Valu
  • Maintain pricing and promotional deal information in customer system (SV Harbor) as needed
  • Help with the creation of separate Trimester planners for all three regions with corporate deals on a period by period basis (and involve a separate Vendor Submission Form and display template per period)
  • Excellent organization and communication skills both written and verbal
  • Experience using salesforce.com
  • Proficient in Power Point, Word, Excel,
  • Ability to prioritize and manage multiple projects/tasks while working in a fast paced deadline driven environment
  • Experience preparing internal and external sales presentations
133

Business Operations Specialist Resume Examples & Samples

  • Fleet Management Support: Maintains fleet inventory records. Ensures appropriate and timely maintenance. Files and maintains insurance claims and follow up with estimates/repairs. Is liaison with Fleet Management in other sectors
  • Events: Participates in planning events meetings. Maintains insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol
  • Reports/Data Information: Provides guidance and data for grant reporting. Prepares various internal reports. Responds to internal/external requests for information and/or documentation. Acts as Region point of contact for FOCIS information
  • Operations SOPs: Develops, maintains and distributes a regional SOP Manual. Provides training to ensure consistent processes/procedures related to operations functions throughout the Region
  • Volunteer Coordination:May coordinate and train volunteers to assist with less complex daily transactional work such as data input, clerical support, etc
134

Business Operations Specialist Resume Examples & Samples

  • Proficiency with Access
  • SQL Knowledge
  • Previous experience working in the banking industry
  • Bachelor’s Degree (or higher) in Business, Finance, Mathematics, Health Administration
  • Ability to identify and resolve issues
  • Self-starter, self-motivation is important in this position
  • Ability to excel in a fast paced environment
135

Business Operations Specialist Resume Examples & Samples

  • Identifies, researches, and documents operational correlations and may administer operational workflow and functions
  • Assists management or analysts with developing and recommending enhancements to improve operational processes and procedures
  • Assists in the development of user requirements; may test new/enhanced systems and assist in training staff
  • Acts as the business unit point-of-contact for cross-organization matters; resolves/oversees resolution of customer issues
  • Serves as a backup to other staff members during peak business volume
  • Researches, gathers, and synthesizes data; presents conclusions and recommendations to management
  • Prepares summaries, analyses, reports, charts, graphs, instructions, memoranda, and manuals/reference materials for benchmarking purposes or for inclusion in required and ad hoc reports
  • Supports projects and initiatives within the business unit and/or across the organization
  • Administers project plans, coordinates the collection of input from functional areas, and assists in the execution of related activities
  • Participates in the review of Navy Federal Instructions, policy/procedural documents, and study/survey responses
  • Maintains knowledge of corporate business plans, marketing efforts, and operational/business requirements
  • Progressively responsible experience that demonstrates knowledge, understanding, and application of operational support skills, methods, and procedures, preferably in a financial institution
  • Ability to follow and interpret instructions and procedures to accomplish assignments
  • Demonstrated data gathering and organizational skills
  • Good written, verbal, and interpersonal skills
  • Working knowledge of word processing, spreadsheet, database, and presentation software
  • Knowledge of, and experience with, credit union or retail banking operations
136

Accounts Payable Business Operations Specialist Resume Examples & Samples

  • Analyze data to ensure proper accounts payable procedures have been followed
  • Prepare financial reports, charts, tables and other exhibits as requested
  • Authenticate and approve items in various worklists
  • Investigate and report to the Manager any inconsistencies or improprieties
  • Provide timely, relevant and accurate reporting & analysis of the team’s day-to-day operations
  • Perform the 1099 processing required throughout the year and at year end to meet government regulations and reporting standards for vendor taxation
  • Create/update work instructions/job aids to ensure understanding of processes and procedures
  • Serve as point of contact for issue escalations effectively researching root cause and resolving issues, working with leadership, client delivery, and the client account management teams
  • Ensure that the team’s Service Level Agreement metrics are met and improved; Develop, implement, and ensure compliance with policies and procedures necessary to support operations; Identify and provide solutions to improve work processes, enhance quality, productivity, and service
  • Compliance: Maintain in-depth knowledge and understanding of regulatory requirements as well as financial and accounting standards, making recommendations on interpretation as needed for specific situations; Performs responsibilities in full compliance with standards, policies and procedures
  • Maintain positive work relationships with members of other teams in the Ministry Service Center, health ministries and Associates to communicate effectively and to ensure compliance with cross-team responsibilities
  • Experience in the healthcare industry preferred
  • Minimum of one year of related Accounts Payable exception processing and
  • Minimum of three years experience working with ERP Accounts Payable and/or Procurement module(s)
  • Must have extremely strong MS Excel skills
  • Microsoft Access skills is a plus
  • Detail-oriented, knowledge of accounts payable procedures and financial reporting practices, understanding of software and database systems and excellent verbal and written communication skills
  • Must be able to work independently and have the ability to interact with coworkers, management, auditors and regulators
137

Ghrs, Business Operations Specialist Resume Examples & Samples

  • Onboarding: Partner with hiring managers across the organization to ensure they have the resources they need (templates, communication tools, etc.) to provide an excellent and consistent onboarding experience for new workers. Coordinate new hire announcements, onboarding activities, training, and assessments and organize welcome sessions for new team members. Maintain current onboarding materials, regularly incorporating new and updated content posted Amazon-wide. Continuously seek opportunities to drive a greater employee experience for new workers
  • Recruiting: Partner with recruiting team to produce accurate reporting and tracking of headcount metrics for the organization. Provide guidance to hiring managers on hiring process, audit new requisitions as needed for alignment to organization and finance guidelines. Create user/reference materials to drive greater self-sufficiency in our processes
  • Business Operations: Support development of new manager resource materials (in a variety of formats) to educate managers on internal team business processes, cyclical people management programs and other relevant content to accelerate their readiness in their new role. Improve the method of document management for the organization to provide a consistent and scalable approach to managing shared content. Manage content updates, maintain key business operations documents and resources and manage access as needed
  • Organization Meetings: Partner with Business Operations manager in planning content, format and guest speakers for quarterly employee all-hands meetings, manager meetings, new hire welcome sessions and Q&A sessions. Manage and coordinate logistics for internal meetings to include leadership meetings, off-sites, and other sessions as needed
  • Business Reporting: Support a variety of business activities such as Monthly Business Reviews, Quarterly Goal updates, recruiting progress, and other cadenced reporting and metrics
  • Financial Mgmt.: Partner with Business Operations Manager in tracking business financials, and organization reporting and metrics
  • Other: Identify areas for improvement and take ownership of implementing changes
  • Minimum of 2 years demonstrated work experience in a fast-paced, changing organization capacity
  • Attention to detail and the ability to prioritize in a fast-paced environment
  • Must be able to multitask and prioritize workload, effectively managing conflicting priorities on a daily basis
  • Strong technical skills in the use of MS office and other tools
  • A bias for action, a strong work ethic and desire to achieve excellence
  • Strong organization, coordination, and communication skills
  • Excellent written, verbal, and non-verbal skills
  • Must be an independent problem solver that can make high quality judgments and decisions quickly
  • Must be detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
  • Eagerness and ability to work effectively under pressure with significant time constraints, and in relatively ambiguous and complex situations
  • Ability to react with appropriate urgency and composure to situations and events that require quick response or turnaround
  • Flexibility and judgment to change direction if needed in response to a fluctuating work environment
  • Demonstrated drive and initiative with a positive and professional approach; consistent “can-do” attitude
  • Comfort in managing highly sensitive or personal matters with tact and utmost confidentiality
  • Must be a quick learner, able to come up to speed on any type of technical project
  • Proficiency in MS Outlook, Word, Excel, PowerPoint, and SharePoint software
138

Business Operations Specialist Resume Examples & Samples

  • 4+ years of experience with program and project financial management
  • Knowledge of Microsoft Excel, including advanced formulas and their effective use in a financial tracking, analysis, and reporting environment
  • Ability to be a team player, work in a fast-paced environment, and adapt to changing requirements
  • Possession of excellent oral and written communication skills, including discussing and resolving administrative and financial issues effectively in a team environment
139

Business Operations Specialist Resume Examples & Samples

  • Experience with ASU or another institute of higher education financial processes and procedures
  • Experience using PeopleSoft and Kenexa BrassRing
  • Experience using online general ledger system such as Advantage,
  • Experience using online expense reporting system such as Concur
140

Business Operations Specialist Resume Examples & Samples

  • 2+ years of Program or Operations Management experience in a related industry
  • Strong customer service, organizational, process, and workflow skills
  • Experience driving process improvement with technology
  • Excellent written, verbal, and non-verbal communication, and an ability to work autonomously
  • Advanced SQL
  • Experience writing Javascripts to streamline manual processes
141

Business Operations Specialist Resume Examples & Samples

  • Process accounts payable in accordance with company standards
  • Maintain sponsor contracts and ensure accurate and timely invoicing
  • Ability to resolve discrepancies related to vendor invoices and sponsor payments
  • Prepare journal entries to align with payroll and company allocations
  • Maintain compensation and commission schedules in coordination with HR and Payroll
  • Provide support to the monthly close process, including reconciliation with Oracle
  • Verify accounts by reconciling statements and transactions
  • Assist with the preparation of reports & schedules for Sports Property representatives and senior management
  • Maintain accounting controls by following policies and procedures
  • Assist the team with administrative duties, other duties and special projects as assigned by supervisor
  • Supports and exhibits behavior consistent with the sales and service philosophy of OUTFRONT Media Sports
  • Acts with diplomacy as a representative of OUTFRONT Media Sports and the University
  • Associates degree with 3-5 years of experience, or equivalent
  • Demonstrated ability to multitask and manage conflicting priorities
  • Strong analytic, communication and interpersonal skills
  • Demonstrated experience using Microsoft Office Suite; excellent Excel skills
  • Familiarity with QuickBooks or a similar accounting software package is essential
  • Strong organizational and document management skills, ability to organize and manage electronic documents so Sports can efficiently store, retrieve and share documents as needed
  • Ability to work well with a team with a high level of energy, enthusiasm
  • Will take initiative; ask for more work if needed
  • Fundamental knowledge of US GAAP and standard business practices helpful
142

Business Operations Specialist Resume Examples & Samples

  • 2+ years of experience in insurance claim processing or laboratory billing
  • Basic proficiency with Microsoft Word, Microsoft Outlook, and Microsoft PowerPoint
  • Intermediate proficiency with Microsoft Excel including the ability to create pivot tables and VLOOKUP
  • Claims denial research or analysis experience
143

Services Business Operations Specialist Resume Examples & Samples

  • Ensures data quality in the different Service management tools (GIB, MUST and SFDC)
  • Drives and follow up invoicing process (for Contracts and None contracts)
  • Generate quotations for None Contract jobs
  • Drives contract management and service warranty in MUST
  • Support Service Sales team with revenue forecasts and actual revenue analysis
  • Work closely with Service delivery, Service center and Finance team
  • Attend to and resolve customer queries relating to service invoices
  • Service P&L analysis
  • Work closely with Business Operations Manager on productivity projects
  • Quality Specific Goals
  • Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l and/or local Law is broken
  • Degree in business or related field of study with a minimum of 5 years’ experience in an operations role
  • Excellent verbal, written, and communication skills, also in English
  • Negotiation skills/experience
  • Ability to make formal presentations (internal and external)
  • Experience managing revenue generating projects
  • Must have valid authorization to work full-time without any restriction in the role’s location
144

Business Operations Specialist Resume Examples & Samples

  • Degree or Diploma in Electrical/Mechanical Engg
  • Should have sound knowledge of MS office. Should have excellent interpersonal, oral and written communication skills
  • 8-10 years experience in handling large facillities operations in a reputed IT organization
  • Should have excellent knowledge, competence and experience in managing all Administration & Facilities responsibilies including Housekeeping, Guest Houses, EHS, E&M Equipments, Fire & Security systems, Cafeteria, Occupancy Management, Physical Security, Transport, Event Management, Insurance, Leaves, Travel etc
  • Overall responsible for smooth operations, employee satisfaction
  • Experience in handling infrastructure projects. Co-ordination with landlord, Architect, Project Managers & vendors
  • Data Management & MIS reports
  • Vendor development & management, SLA measurements, Vendor Bills & payments
145

Global Business Operations Specialist Resume Examples & Samples

  • Ensure effective operational procedures are maintained globally
  • Standardise operational documentation and recommend improvements that will deliver greater effectiveness, efficiencies,customer service and profitability for G4Si
  • Monitor vendor selection to maintain compliance with G4S policies
  • Implement and monitor consistent vendor management best practice
  • Maintain the master data for all operational components of G4Si
  • To ensure that agreed organisational policies and practices are applied consistently throughout the operation (and where they are lacking, design and implement), ensuring that the Business Unit is not exposed to excessive operational or security risk
  • Lead the implementation of Cargowise for operations ensuring all SOPs are documented, distributed and embedded
  • Measure the success of the training of the system to all super users
  • Audit post go live each operational office to ensure adherence to SOPs
  • Continue to review the procedures and propose greater efficiencies as the experience of the system develops
  • Train, coach and motivate personnel in the understanding and adoption of new principles and techniques
  • Drive the standardisation of processes and the implementation of metrics and best practices
  • Assist in setting annual operational targets and help drive improvements to achieve those targets
  • Conduct training pertaining to Health, Safety, and Environmental
  • Analyse business routes to identify supply chain issues and highlight future improvements in vendor costs and selections
  • Responsible for maintaining the master data for all operational components of G4Si
  • 2-5 years’ experience in a continuous improvement environment with responsibility for creating S.O.Ps
  • Highly numerate and with excellent IT skills
  • Excellent communication skills in business English both verbal and written
  • Strong problem and analytical skills
  • Excellent team player, who is able to work effectively in a global team environment
  • Ability to work independently, take initiative and complete tasks to deadlines
  • Graduate level education
  • Experience of Cargowise highly desirable
  • Experience in the logistics or freight industry
  • Ability to travel globally essential
  • Fluent in English. Additional languages, Spanish and or Mandarin an advantage.People who applied for this job also applied for
  • Expression of Interest - Operations Director - Various Locations
146

Senior Associate Business Operations Specialist Resume Examples & Samples

  • Contributes to projects or programs, aligning scope with strategic business objectives and regularly reporting on status to management, focusing day-to-day team operations
  • Provides input and direction to support development and execution of business strategies and initiatives; coordinates activities with other business units within the company
  • Works to improve department administrative and operational challenges faced by staff, and in support of existing business operations
  • Identifies and analyzes the business needs of the department or business unit to develop plans for continuous improvement and to help determine solutions to business problems
  • Investigates options, recommends courses of action and drives implementation of initiatives related to continuous improvement, streamlining operations, and service delivery readiness and capabilities
  • Defines and implements standards and best practices to foster collaboration across all areas of the organization
  • Provides resources to facilitate and enhance the value and quality of project delivery (i.e., training/learning, knowledge sharing, etc.). Assists staff with project management best practices, and advocates management’s vision for objectives. Ensures that objectives continue to enhance strategic vision
  • Leverages internal knowledge of processes/procedures, methodologies and best practices to support the business. Regularly re-evaluates productiveness of existing processes, and raises concerns and solutions to management
  • Supports management and department teams with procedural documentation maintenance and development in order to improve operations
  • Builds relationships with internal clients that characterize partnership, cooperation and trust
  • Bachelor's degree, preferably in Business, Marketing, Communications or related field
  • Some experience researching, analyzing and/or reporting information related to specific area of assignment
  • Ability to assist in the budgeting process and analyze budget performance
  • Ability to give attention to detail and accuracy
147

Professional Services Business Operations Specialist Resume Examples & Samples

  • Create customer quotes
  • Create customer commercial contracts
  • Database administration
  • Sub-contract (vendor) purchasing administration
  • Report generation and follow up
  • Customer Satisfaction survey management
  • Process compliance
  • Operations knowledge management
  • Customer PO booking and invoicing administration
  • Visa administration
  • Minimum 3 years relevant experience in one or more of : business or commercial operations, project office, bid management, Contracts Management
  • Database entry and report generation e.g. SAP, Oracle
  • Good business / commercial awareness and judgement
  • Quick to learn and adapt to change (role, tools and systems)
  • Strong teamwork
  • Networking vendor or integrator background
148

Business Operations Specialist Resume Examples & Samples

  • Support ongoing projects related to quarterly member mailings
  • Support all aspects of member communications and marketing materials development which includes: proofing of materials, materials language translations, track materials submitted to Legal and CMS for Compliance approvals
  • Support execution of the mail plan
  • 2018 material creation for all current programs and 1 / 1 readiness: Ensure on time delivery of art files, daily meetings with our creative vendors
  • 2018 material development for NEW retail program and 1 / 1 readiness: Proofing of all materials created
  • 2018 materials review and approval tracking: Weekly UHC SCO review meetings for UHC SCO approval, support / coordinate legal approval tracking of approval and edits
  • Support new Debit Card Benefit Program execution and launch: Proofing of materials and approval
  • Support several new benefit programs execution and launch: Support material development, proofing of materials and approval
  • Support Health Plan Communication: Support materials development, proofing of materials and approval
  • Collaborate with Marketing and Operations teams to review and provide recommendations for materials development and execution
  • Support Marketing and Operations in the development of new and enhanced programs and services
  • High School Diploma / GED
  • 1+ years in a Marketing, Advertising or Operational role
  • Proficiency in Microsoft Excel, Microsoft PowerPoint, Microsoft Word, and Microsoft Outlook
  • Strong process improvement skills / experience
  • Highly detail oriented
  • Excellent written communication skills including detailed business requirements
149

Technical & Business Operations Specialist Resume Examples & Samples

  • The Product Catalog (PCAT) Expert is responsible for capturing and analyzing customer’s business requirements in the domains of Product Catalog, Rating, Charging, Customer Care, Order Management and Promotions as well as Data Modeling in order to document these, see how they fit with in Kenan Fx solutionand, if needed, write functional and technical specifications for product enhancement
  • The PCAT Expert is responsible for configuring the AMDOCS solution in those domains, and interacting closely with product development teams and project teams in other areas
  • The PCAT Expert supports project execution and deployment until go-live and stabilization phases, participating and contributing to ongoing best practice and methodology developments
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Business Operations Specialist Resume Examples & Samples

  • Be an expert and trusted advisor to Telco / CSP marketing / business professionals in the area of products, offers and bundles (Product Catalog - PCAT)
  • Have the combination of in-depth knowledge of the PCAT capabilities, along with knowledge of the impact of PCAT changes on all system related issues
  • Maintain an excellent knowledge of the Telco / CSP existing products, offers and bundles, and their ongoing updates
  • Analyze Telco / CSP marketing / business requirements in the area of products, offers and bundles
  • Provide impact assessment for new products and offers, in addition to changes in existing ones
  • Document customer’s requirements and create a technical document that describes the required Product Catalog (PCAT) configurations and the impact on systems and timelines
  • Create project plans to apply the required changes while considering all affected systems and parties
  • Configure products, offers and bundles in the PCAT platform
  • Test the changes in PCAT and in affected systems
  • Support other AMDOCS parties and customers in the process of testing the changes
  • Be the liaison between business people (marketing) and AMDOCS teams and systems
  • Follow MS & support methodologies
  • Apply proactive monitoring tools and methodologies, anticipate critical situations and alert internally
  • Adhere to SLA / KPI requirements
  • Analyze incidents related to AMDOCS BSS solutions and be able to propose proper remedy
  • Train customers on the job to understand complex product and offer configurations
  • 5+ years years Unix or Linux hands-on experience
  • 5+ years Oracle DB, SQL and PLSQL hands-on experience
  • Knowledge in BSS system architecture