Manager, Business Operations Resume Samples

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NB
N Blick
Nasir
Blick
87478 Cremin Views
Philadelphia
PA
+1 (555) 458 0280
87478 Cremin Views
Philadelphia
PA
Phone
p +1 (555) 458 0280
Experience Experience
08/2015 present
Dallas, TX
Senior Manager, Business Operations
Dallas, TX
Senior Manager, Business Operations
08/2015 present
Dallas, TX
Senior Manager, Business Operations
08/2015 present
  • Partners with department management teams to create effective incentive programs and manages administration of program
  • Support Greenlight process implementation which may involve recording of Greenlit workforce submissions and tracking of actuals performance vs. plans/targets
  • Develop and maintain relevant financial, operational and service metrics for Digital Media as it relates to technology and business partner performance
  • Manage and execute on projects related to the business and address critical areas at risk
  • Prepare, review, execute, and manage the process for approval of contracts, contract renewals, amendments and termination
  • Develops, evaluates, and implements performance metrics for functions supervised
  • Analyzes actual results against expected performance and communicates areas for improvement
02/2012 03/2015
Los Angeles, CA
Manager, Business Operations
Los Angeles, CA
Manager, Business Operations
02/2012 03/2015
Los Angeles, CA
Manager, Business Operations
02/2012 03/2015
  • Establish clear and consistent channels of communication with dept. Budget Managers to provide update of financial performance and report changes to forecast
  • Provides training and education to Supervisors, exempt, and non-exempt employees on metrics and tools to improve financial performance
  • Work closely with sales management to inspect sales process quality and prioritize opportunities for improvement
  • Provide overall management of financial, procurement, logistics, and program control aspects of work orders
  • Analyzes financial and operational data/performance metrics, communicates findings and risks, and makes suggestions to improve processes
  • Analyzes financial and operational data/performance metrics, communicates findings and risks, and makes suggestions
  • Knowledge of development of ISO-9001 procedures and work instructions
12/2005 09/2011
San Francisco, CA
Manager Business Operations
San Francisco, CA
Manager Business Operations
12/2005 09/2011
San Francisco, CA
Manager Business Operations
12/2005 09/2011
  • Meets regularly with the management team to review reports on productivity, revenue, expenses, and variances. Prepares reports to assist managers in analysis of operational budget variances. Mentors staff on issues of cost containment and revenue enhancement. Reviews monthly financial reports for accuracy and takes corrective action to rectify discrepancies
  • Provide disciplined performance management for team. Define and communicate annual goals, perform formal and informal performance reviews, and ensure changes and updates are communicated in a timely and professional manner
  • Manages and monitors performance of product and service business metrics (e.g., attach, penetration, revenue, TCE); delivers recovery or action plans for exception issues
  • Identifies and drives process improvements for services route to market, delivery, business operations, and individual and team productivity to improve overall effectiveness
  • Creates a working environment that is conducive to individual growth, high performance, is challenging and rewarding. Achieves diversity and other HR goals
  • Track, aggregate, and report budget/forecast/spend values by various dimensions, including by delivery team, external provider, time period, Capex/Opex, and numerous other dimensions
  • Responsible for the Sales Incentive Plan including the facilitation of the annual review process, ensuring the plan is up to date with industry standards and current trends in incentive compensation
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Colorado State University
Bachelor’s Degree in Business
Skills Skills
  • Considerable knowledge of accounting standards, practices and procedures
  • Strategic view point but ability to grasp and deal with detail
  • Strong interpersonal skills; ability to mediate between stakeholders to achieve positive outcomes
  • Facilitate leadership group effectiveness for Consumer and Professional Information units
  • Support and enable progress as well as communicate progress towards business priorities and special projects to the Risk Managed Services Leadership team
  • Strong analytical and process management skills
  • Ability to work across teams to analyse problems, and design and implement solutions
  • Sound working knowledge of investment markets and the role of various instruments and strategies in client portfolios
  • Considerable skills in preparing forecasts and producing accurate reports
  • Good technical skills
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1

Senior Manager Business Operations Resume Examples & Samples

  • Learning and Training
  • Talent Management
  • Diversity and Inclusion
  • Employee Engagement
  • Communications (internal to Product Operations, external to Board Committees and Business Partner groups)
  • Leadership Cadence
  • 10-12 years in-depth knowledge of Program Management and Change Management
  • Working knowledge and relationships with BMO’s corporate support groups inclusive of Human Resources, Corporate Communications, Employee Giving Office and Real Estate
  • 10-12 years’ experience in leading teams, managing partnerships and enhancing team performance
  • Highly developed analytic and conceptual skills with strong ability to process large amounts of disparate data and distill into meaningful insights
  • Managerial and thought leadership, conflict management and resolution and strong relationship management skills
  • Superior attention to detail and accuracy while being able to draw out succinct executive level conclusions from analyses and focus on critical business issues
  • Strong organizational, multi-tasking and prioritization skills
  • Business intelligence experience including expertise in mining, extracting, analyzing, visualizing and presenting data from diverse inputs in insightful ways to persuade executives to take informed actions
  • Skilled in adapting their approach as requirements of the situation may change; adept at seeking new and better ways of attaining goals
  • Confident in providing strategic insight and advice to senior executives
  • Ability to work in a fast-paced, intense, ambiguous executive environment
  • Demonstrated ability to work in an evolving environment to transform the group to high performance operational governance state
  • Ability to work on multiple high priority subjects requiring commitment to working off-hours
  • Excellent People Management Skills, to lead, motivate and inspire
  • Advanced Relationship Management skills
  • Advanced Managerial Leadership skills
  • Graduate degree, preferably a Master in Business Administration, or a minimum of a 4 year undergraduate degree with a focus on Business, Economics, Finance/Accounting or other analytically based degree combined with significant, relevant work experience
2

Senior Manager Business Operations Resume Examples & Samples

  • Partner with internal stakeholders to establish and maintain a governance framework, training, guidelines, policies and procedures for use of the TD intranet, and TD’s branded external social media assets and programs
  • Actively ensure all SMDC programs are managed according to agreed standard operating procedures
  • In collaboration with lines of business and technology partners, formulate and execute on a cohesive strategy and road map and for the integrated enterprise intranet capabilities, ensuring capabilities evolve for sustainability and growth of the organization
  • Consult with business areas to help them better exploit the intranet capability to increase employee engagement, increase efficiency and reduce cost
  • Manage relationships and work with business leaders and technology partners in identifying business requirements, developing solutions and alternatives aligned to enterprise intranet strategy, and sponsoring projects to build out business requirements
  • Lead a small team of Intranet business analysts, and content architects in planning and executing day to day operations including content architecture, content management, web analytics, developing business requirements and conducting business acceptance testing for enhancements
  • Participate as an active member of program and project steering committees contributing thought leadership and expertise
  • Devote time and energy to developing team members, specifically adhering to the Leadership Profile, coaching and supporting direct reports in reaching their objectives and delivering business results and an exceptional employee experience
  • Take on responsibility for executional excellence of special projects and OLC Roadmap capabilities
  • Manage DMSM unit operations such as adherence to TDBG risk and BCM programs, RDM, Quickbase, vendor management, budget management, operational reporting
3

Senior Manager, Business Operations Mobile Resume Examples & Samples

  • Customer Success Management
  • Responsible for key account management, day to day relationships, issue escalation, deepening adoption of the Mobile Network product suite while acting as the voice of the customer with our product team
  • Secure ad placement inventory from app teams by determining ideal placement locations, ad unit type, impression counts & caps, segmentation & targeting, and overall process used to model the optimal number of ad impression supply made available by an app team
  • Triage and coordinate with the Demand Management team in understanding what campaigns are available for flighting (in-app campaigns, cross-app campaigns, 3rd party advertiser campaigns, and house campaigns)
  • Network Optimization
  • In collaboration with the monetization subject matter expert and marketing leads determine the optimal allocation of mobile ad inventory between in-app promo, cross-app promo, house sales, direct sale ads, 3rd party premium remnant ads, and incentivized offers
  • Act as a key champion in the establishment of sustainable on boarding, off boarding, optimization and sustainment best practices for network apps and network inventory management resulting in automated optimization algorithms which scale to accommodate exponential growth through linear staffing growth
  • 10+ years relevant experience and a BA/BS degree required. MBA or graduate degree in a technical field strongly preferred
  • Account Management - Experience managing key accounts and customers at the VP/executive level including continuous check ins, visibility into reporting & performance, gathering roadmap feedback, triaging issues and strengthening the perception of the Mobile Network offering
  • Business Operations - Experience managing day-to-day operations of a mobile business including managing people, tools and processes associated with key Mobile technology vendors and infrastructure
  • Mobile Ecosystem – Expertise in the mobile space particularly understanding of core monetization and sustainable business models for iOS and Android platforms
  • Able and effective communicator - Strong ability to build relationships, manage stakeholders and articulate vision/direction either through written documents such as RFPs or presentations
  • Ability to execute - Demonstrated ability to be self-driven, take initiative, and juggle scope and resources to meet assigned deadlines consistently while using sound judgment and attention to detail
  • Ability to lead a matrix team - Experience working in a highly cross functional environment (sales, marketing, engineering, legal, operations, user experience) and driving inter-departmental decisionsThis position is based out of Glendale, CA and 10-20% domestic travel availability (Palo Alto) is required
4

Team Manager, Business Operations Analyst Resume Examples & Samples

  • Designated primary liaison for any and all matters relating to
  • The Preferred Correspondents Routing (CRR) which will accommodate business rules for routing of wire payments globally, RBC’s Correspondent Banks information, and transactional MIS data housed in CRR
  • Repair automation through Artificial Intelligence for Wire Payments STP (straight through processing) including Quality Control of incoming wire payments
  • Maintain the CRR and other specified critical system information in a timely, error free and accurate manner with no impact to business operations through
  • Maintenance of wire payment routing rules globally for RBC’s Bank Correspondents
  • Maintenance of RBC’s Correspondent Banks information
  • Represent Payments Center for all operational aspects. Liaise with stakeholders determining & specifying business/operational requirements including SLA’s
  • Prepare/execute test plans, test scripts, and conduct User Acceptance Testing (UAT) achieving quality, error free results. Ensure the solution meets business requirements and procedures followed by Payments Centre
  • Perform production updates to Preferred Correspondents Routing satisfying business, operational, & regulatory requirements
  • Responsible for all procedures and documentation ensuring Information Integrity between CRR, BESS, RMA, FIRCO5X, FIRCO57, FIRCOFX and other linked systems and tables. This includes analysis, identification, and resolution of discrepancies between the specified systems
  • Maintain the Artificial Intelligence Systems for Wire Payments STP through
  • Continuous analysis of invalid and non-STP wire payments
  • Analysis of existing STP rules
  • Creation & execution of tests plans and test cases to ensure validity of STP rules
  • Oversee the enhancement of the Quality of Incoming Wire Payments STP
  • Liaise and provide extensive volume analysis and quality control reports for RBC’s Correspondent Banks (GFI clients)
  • Conduct analysis of all incoming wire payments and provide RBC’s Correspondent Banks with reports identifying causes of manual intervention and suggestions to improve STP
  • Provide expertise and guidance to all corporate clients and internal service partners with wire payments formatting and STP requirements
  • Alternate designate responsible for timely and accurate Management Information Systems (MIS) reporting for all of Payments Centre
  • Gather the production and monitoring reporting requirements to support business needs
  • Liaise and manage activities needed to produce the required MIS reports
  • Perform thorough testing ensuring quality & accuracy of the generated MIS reports
  • Support the maintenance of the Global AML Sanctions Lists and other specified critical system information in a timely and accurate manner including
  • Retrieval of Global Regulatory & internal AML Sanctions Lists
  • Creation & execution of test plans and test cases to achieve quality results
  • Perform production updates to Global AML Sanctions Lists satisfying internal & regulatory requirements
  • Ensure error free maintenance with no impact to business operations
  • SME - Responsible to maintain comprehensive and up-to-date knowledge of all aspects of wire payments processing including actual process, rules for repair and manual intervention of payments
  • Lead & represent the Payments Centre for assigned projects
  • Responsible for User Acceptance Testing (UAT) for assigned BESS product updates and new projects
  • Understand AML, CPA, SWIFT & LVTS rules required for the Payments Centre operations
  • Backup & perform the duties of Manager – DMC as needed
  • Proactively identify areas of risk and take steps to mitigate operational & transactional risks
  • Continuously improve knowledge & skills, revise career development and enhance individual performance and adaptability
  • Build a strong & credible rapport with team members, Payments Centre, P&WMT, & other stakeholders
  • On an ongoing basis, assure fulfillment of Internal Audit, MICR & IT Security requirements
  • Comprehensive knowledge of wire payments
  • Knowledge of BESS & SWIFT
  • Fully conversant in MS-Office applications
  • Excellent technical aptitude
  • System testing & documentation proficiency
  • Internet research & navigation skills
  • Developing Others
  • Change Leadership
  • Anti-money laundering (AML) knowledge
  • IT background (Software development)
  • Process improvement background
5

Manager, Business Operations, Offshore Resume Examples & Samples

  • Support shoring operational readiness assessment, including evaluation of process maturity working with Business Transformation team and Corporate shoring team
  • Conduct detailed scoping discussions with Business Unit project stakeholders
  • Review onshore historical performance and develop offshore ramp-up and steady state metrics
  • Strong Project management experience in leading high complexity projects across multiple functions and business units is required
  • 3-5 years’ experience/knowledge of Lean Six Sigma methodology and business process re-engineering is highly desired
  • Advisor to global staffing and shoring for all BU onshore and Offshore
  • Collaborate with Offshore HR to evaluate talent availability and compensation/organizational structure
  • Support the demand and capacity modeling to formulate appropriate staff sizing working with Business Transformation group
  • Develop high level project timelines incorporating input from the various Business Units, Local HR and Shared Services Teams
  • Contribute to the development of the Solution Proposal and participate in solution reviews with business
  • Coordinate hand-off of the agreed-to solution and Statement of Work (SOW) with the Onshore business units and corporate
  • Lead change control process for items such as staff sizing and project timeline changes
  • Engage onshore and offshore stakeholders to mediate and resolve critical issues
  • Prepare progress reports for projects being in-solution or in-flight stage
  • Demonstrated ability in leading multiple projects of varying complexities and scope concurrently is highly required
  • Experience in creating and reporting PMO and business scorecards is required
  • Must possess excellent communication, presentation and facilitation skills with executive level audience and recognized organizational savvy
  • Must possess excellent organizational and time management skills for managing multiple, diverse and conflicting activities and project teams
  • Proven ability to drive decisions and actions among diverse groups to achieve goals, including conflict resolution
  • Experience in assessing, developing, and reengineering business processes, using Six Sigma, Value Stream mapping and Lean methodologies is preferred
  • Experience in workforce optimization, call routing strategies, knowledge management, training, and global shoring is desirable
  • Experience in service technologies and development of service delivery solutions as
  • High energy self-starter; must be flexible and able to take the initiative with minimal guidance and be comfortable working both as an individual and as part of a team
  • Demonstrated success in effective written & verbal communications, negotiation and positioning of projects and business requirements under a variety of highly visible conditions
  • Global Shoring Qualifications
  • Operational Experience
  • WFM Experience
  • Reporting Analytics
  • Strong with Microsoft Skills
  • PMP Certification or equivalent experience
6

Manager, Business Operations Resume Examples & Samples

  • Evaluates actual results against expected performance and communicates areas for improvement monthly. Provides a meaningful and informational summary of monthly financial results to Operational and Financial management
  • Prepares, reviews and analyzes forecasts and recommends changes when appropriate. Updates forecasts for both current performance and new developments to provide management with a current perspective of the business
  • Accurately prepare and analyze annual business plans based on corporate guidelines and tools provided
  • Analyze and make recommendations on business issues for alternative approaches and/or opportunities
  • Proactively provides decision support to GM and Department Heads on an ongoing basis
  • Demonstrates ability to garner a working knowledge of content, programming and revenue drivers
  • Ability to train, development and coach direct reports on many levels to grow skill set and understanding
  • Directs training and education of Department Heads and Direct Reports on finance provided metrics and tools to improve their working knowledge of financial performance
  • Collaborates with Department Heads to ensure resources are available to support their financial needs and special projects by creating reports and analytics
  • Compliance with Financial and Operational Management requests of providing data on operational statuses and other special project needs
  • Work closely with Department Heads and second level managers to further develop own skills within all areas of the media property
  • Coordinates and drives shared service centers initiatives, proactively identifying dependencies and driving issues to resolution
  • Collaborates with shared service centers to provide feedback for improving coordination, collaboration, and communication
  • Directs and manages the operational processes for finance that remain as essential functions in the field
  • Demonstrates compliance with internal procedures and processes and initiatives
  • Bachelors Degree in related field is required
  • 5+ years experience in Finance or Accounting; Minimum of 2 years showing an increase in responsibility in related areas
  • Demonstrated increased experience with designing, reporting and delivering analytical solutions and the strategic use of information. Experience must include skills in research and analysis
  • A broad understanding of the broadcasting field and related processes is beneficial; however, similar experience in other business fields will also be considered favorably
  • Ability to partner with others to develop and execute strategies, and track and measure results
  • Demonstrate skill or experience to work effectively across functional departments and with other business groups within the organization
7

Manager, Business Operations Resume Examples & Samples

  • Lead end-to-end customer demand planning and fulfillment cycle for the APAC region, supporting the regional sales management team for both handsets and companion products
  • Role covers demand planning, S&OP long-range planning, order management, order fulfillment and customer delivery scheduling
  • It is expected that the successful applicant will have ambitions to progress further in their career beyond this role
  • End to end supply chain knowledge, and deep business operations experience in a customer-facing role/ environment
  • Ability to work at both macro and micro level simultaneously
  • Proven experience managing a long-term planning/ S&OP process, ideally within a telco / consumer goods environment
  • Self-starter and process driven
  • Wider vision of product distribution developments within the market-place
  • Graduate level with 8 years+ relevant experience
  • Good understanding and/or experience of logistics processes/ managing third party logistics providers
  • Problem-solver, with initiative to drive process improvements as identified
  • Excellent upward management skills
  • Team-player, capable of working as part of a team
  • First rate analytical skills – capable of interpreting volume data and synthesizing trends, risks, opportunities and key actions arising
  • Deadline driven - Calm and focused under pressure
  • Capable of partnering with sales teams and senior leadership across the functions (Sales/ Finance/Manufacturing/Logistics)
  • Credible in front of a customer
  • Established relevant industry / consulting experience. Finance/ analytical background welcome
  • Great command of English is a must; other Asian languages (e.g. Mandarin Chinese, Cantonese, etc) are highly preferred
8

Senior Manager, Business Operations Resume Examples & Samples

  • Support and optimize the EMEA compensation design. This ranges from working with the business owners to create the right target all the way to the delivery of the finished design to the commissions team
  • Support the EMEA planning cycle ensuring its timely execution
  • Being able to manage projects that drive increased efficiency and optimization
  • Be a trusted strategic advisor/partner to the whole Operations Team providing valuable insights to the best practices of how the field teams should be incentivized
  • Proactively drive operational efficiency optimization
  • 10 years industry experience in Sales Operations having worked in a role that provided extensive exposure to/drove compensation design
  • Exceptional Project Management skills with attention to detail
  • Comfortable working with Senior Executives at all levels to ensure the successful execution of strategy through informed decision making
  • Strong analytical skills & confident working with an onsite and remote Operations Team
  • Experience with tools like Anaplan and Varicent
9

Manager Business Operations Resume Examples & Samples

  • Excellent understanding of demand and supply planning processes, business operations, and strategy
  • Advanced leadership skills, including coaching, teambuilding, conflict resolution, and management
  • Advanced understanding of national and international trade requirements
10

Senior Manager, Business Operations Resume Examples & Samples

  • Structure complex, ambiguous business problems working closely and collaboratively across various teams in Business, Product and Marketing
  • Gather and analyze data to develop actionable recommendations and present to senior management
  • Collaborate w/ senior finance and business leaders to drive operational rigor and performance measurement by participating and influencing goal setting, periodic business reviews and action plans for critical areas
  • Build consensus among various stakeholders and drive influence decision-making at various levels in the organization
  • 5+ years of relevant experience in management consulting/investment banking or an analytical role in a fast growing technology firm
  • Excellent problem solving skills and analytical skills with impeccable business judgment
  • Excellent presentation and communication skills with the ability to be personable yet persistent
  • Excellent SQL skills
11

Senior Manager, Business Operations Resume Examples & Samples

  • Identify, negotiate and manage strategic relationships with technology and business partners to supplement product development efforts, business analytics and related digital media activities
  • Partner with internal stakeholders, including Technology, Legal and Finance, to conduct requests for proposal, contract negotiation and ongoing partner management
  • Define deal optimization objectives, implement negotiation strategies and identify sourcing solutions that meet/exceed business objectives
  • Prepare, review, execute, and manage the process for approval of contracts, contract renewals, amendments and termination
  • Develop and maintain relevant financial, operational and service metrics for Digital Media as it relates to technology and business partner performance
  • Conduct industry and company analysis, including market research, financial statement analysis and building and maintaining financial and operational models
  • Ensure financial and governance processes are in place for processing of payments, invoices and work orders for VMO suppliers and contracts
  • Support senior management in overall media strategy initiatives, including creation of comprehensive and cohesive presentations for senior-level review
  • Bachelor’s Degree. MBA, JD or equivalent graduate degree preferred
  • Minimum 5 years of related professional experience. Background in investment banking or management consulting preferred
  • Demonstrated experience in all aspects of developing, negotiating and administrating business agreements in technology and/or digital media industries
  • Ability to lead internal and external partners through influence and work across reporting lines
  • Highly developed business acumen, strategic, innovative and structured thinking, strong business networking ability, and executive and senior level oral and written communication and presentation skills and presence
  • Experience working in a matrix organization on cross-functional projects
12

Manager, Business Operations Resume Examples & Samples

  • Business Management
  • Support and leverage the role of Head of Business Operations and Head of PSG to: (i) achieve Russell’s business objectives, (ii) facilitate smooth running of business and (iii) ensure effective use of resources
  • Support governance processes for overall smooth running of PSG business operations
  • Assist with PSG meetings framework ensuring meeting agendas are focused and relevant
  • Help ensure communication of management decisions and priorities across PSG
  • Work with Head of Bus Ops to manage/monitor PSG administrative processes and procedures
  • Maintain and develop PSG procedures issuing regular updates to reflect operational change and development
  • Monitor effectiveness of PSG processes on an ongoing basis and seek to enhance and improve where possible
  • Enhance quality and timeliness of client reports and ensure smooth running of reporting functions
  • Contribute to active dialogue across Russell business groups
  • Oversee EMEA implementation and development of MicroSoft Dynamics
  • Ensure effective re-launch of CRM implementation
  • Oversee work across Bus Ops and work with EMEA team to ensure clear understanding and effective utilization of CRM system
  • Seek to develop processes to ensure CRM supports client tracking and management reporting
  • Oversee development and effective implementation of client plans and Key Action Steps
  • Develop PSG dashboard and KPIS showing progress against business goals
  • Develop management dashboard focusing on business goals
  • Propose practical development plan incorporating:Initial monthly deliverable for (e.g. opportunities, sales, AUM, budget)
  • Experience in the financial services/investment industry of which some experience will be in UK Pension Fund industry
  • Business Operations experience
  • Sound working knowledge of investment markets and the role of various instruments and strategies in client portfolios
  • A broad understanding of the objectives and operations of UK pension funds and of the UK regulatory environment
  • Understanding of the practicalities of structuring and implementing pension fund solutions
  • Understanding of fiduciary management
  • Ability to work across teams to analyse problems, and design and implement solutions
  • Strong interpersonal skills; ability to mediate between stakeholders to achieve positive outcomes
  • Strategic view point but ability to grasp and deal with detail
  • University undergraduate degree or equivalent qualification / equivalent experience
  • University Masters / postgraduate degree or equivalent qualification / equivalent experience - preferred
13

Manager, Business Operations Resume Examples & Samples

  • Manage the implementation and daily operations of Content Distribution Business Solutions, which include: internal operations database, b2b website and tracking & reporting solutions
  • Lead and implement business processes and procedures to improve internal and external efficiencies and effectiveness
  • Identify, analyze and realize new applications to support Content Distribution and partner needs
  • Manage daily Linear Operations to ensure the delivery of Viacom Media Networks and Epix linear services according to business guidelines
  • Oversee and execute strategic projects pertaining to Linear Operations, such as new feed launches and reconciliation projects
  • Proactive analysis and reporting to ensure ongoing integrity of data and undertaking the necessary steps to resolve any potential issues
  • Act as Project Manager and lead for implementation and on-going operations around distribution of content to digital partners (e.g. Amazon, iTunes, Sony OTT, Hulu). Regularly communicate progress, status, issues and resolutions to key stakeholders and management
  • Review technical deal terms and support negotiation of technical requirements based on internal standards
  • Bachelor's Degree with a minimum 4 years of relevant industry experience required
  • Strong project manager with ability to pro-actively manage multiple projects and address challenges with flexibility and team-focus
  • Strong proficiency with Microsoft Excel
  • Knowledge of Adobe Photoshop, Illustrator, and Acrobat
14

Manager, Business Operations Resume Examples & Samples

  • Facilitate leadership group effectiveness for Consumer and Professional Information units
  • Coordinate launches for new/strategic products
  • Immerse in a business unit expertise to provide focus and alignment across groups
  • Uncover, understand and manage the risks and stakeholder expectations that could affect the success of the portfolio
  • Drive company-wide standard approaches to documentation and reporting
  • Ensure pro-active management and reporting on budget and business cases so that they remain relevant throughout the project lifecycle
  • Provide department heads and senior leadership with regular progress and portfolio reports to drive decision making and engagement
  • Creating and managing the value realization framework
  • Mandating a focus on customer benefits in each business case
  • Engaging in special projects that may serve as a source of innovation, growth and organization change at Dow Jones and need special attention
  • Acting as an advocate and role model in embedding Dow Jones values and behaviors
  • Provide deep business support to executives to help improve meeting follow-ups and delegation of non-core tasks
  • Experience delivering technology, events and/or product development projects on time and within budget
  • Demonstrated ability to manage a program of projects
  • Attention to detail and strong written and communication skills
  • LI-JA1
15

Manager Business Operations Resume Examples & Samples

  • Principal focal point for managing all aspects of $50 million+ budget
  • Produce periodic budgets and ongoing forecasts for all projects and associated funding sources (20+)
  • Track actuals for all projects and funding sources, and create/manage comparative reporting mechanisms (vs. budget, vs. forecast, vs. prior period)
  • Track, aggregate, and report budget/forecast/spend values by various dimensions, including by delivery team, external provider, time period, Capex/Opex, and numerous other dimensions
  • Execute and manage all outside services on-boarding, renewals, and administrative functions required to support same
  • Provide ongoing guidance and reporting to resource anagers and leadership on current state of financial and business operations
  • Review/approve all financial expenditures
  • Lead and manage a team of 4+ resources (FTE's + contractors)
  • Continuously appraises effectiveness of organization through objective metrics, and charts course for measurable improvements
  • Responsible for team administration, including career development, motivation, coaching, counseling, and performance evaluations. Ensure competence and continuity of qualified staff through optimal selection, training and development, appraisal and motivation techniques
  • Bachelor's degree in Finance, Accounting, MIS, or related field
  • 5+ years' experience in managing business operations/organizational finance, with 2+ years' experience in a supervisory role
  • 2+ years working with business units and stakeholders to develop financial plans
  • 3+ years in effectively communicating within and across organizations, at the Director/VP level
  • 5+ years developing reports integrating multiple data sources such as Excel, SQL Databases, etc
  • Familiarity with packaged administrative tools, including SalesForce and Oracle Business Intelligence (OBI)
  • Familiarity with existing Comcast financial and administrative tools, and personnel/leadership responsible for those tools, highly preferred
  • Strong knowledge of GAAP, with particular emphasis on Capex/Opex guidelines for outside services and software
  • Excellent communication, negotiation, decision making, and problem
  • Ability to effectively multi-task and delegate work effectively
  • Ability to effectively champion process improvements
  • Ability to work under pressure during periodic high-volume/high-demand periods
  • Ability to build and foster professional relationships with a diverse range of support personnel
16

Manager Business Operations Resume Examples & Samples

  • Compensation and Performance
  • Manage policies and procedures regarding advisor compensation and performance, including implementation of policies, annual reviews and grid level adjustments, reporting, and tracking
  • Address and investigate questions from the field regarding commission based issues, commission sheets, and commission adjustments
  • Manage all grid level changes, end-to-end process
  • Manage and maintain the Discount Sharing Policy, tracking and providing all approvals
  • Provide guidance to Branch Management Teams regarding compensation related issues
  • Assist with the maintenance of the Advisor Compensation policy, ensuring up-to-date information is provided to the field via support calls and WealthNet updates
  • Assist with the annual review of the Compensation Guide
  • Provide support to Senior Manager(s) on the ScotiaMcLeod Partnership Deferred Equity Plan program including reporting and analytics
  • Annual Title review: work with Senior Manager on preparing analysis for Regional Manager review; update files and prepare announcement
  • Maintain the reporting for various programs. Provide required reporting, tracking, and analysis to Senior Sales Management, Regional Offices and Branch Managers. Will require a thorough understanding of the compensation models and recognition programs
  • Work closely with HR Administration and Payroll regarding compensation and performance related inquires
  • Advisor Agreements
  • Provide support in the preparation of various Advisor Partnership Agreements and Succession Plans
  • Liaise between Branch Management Teams, Regional Management Teams, and HR / Payroll
  • Assign and track advisor Codes as required
  • Maintain the database of all Advisor partnership agreements and provide analysis as required
  • Understand and work closely with HR / Payroll regarding split code arrangements and partnerships
  • Growth Bonus program management
  • Develop an in-depth knowledge of the program in order to monitor and manage Growth Bonus intake and approval process, providing high quality client service
  • Research, analyze and provide accurate reporting while in collaboration with internal partners and the field
  • Extensive knowledge required of multiple systems, processes and programs in order to analyze, troubleshoot and provide resolution on queries
  • Manage policies and procedures and implementation of new processes and procedures for effective program management
  • Sales Management Policy Support, Project Management and Initiatives
  • Identify opportunities for operational improvements to increase efficiencies and better serve client needs
  • Provide support on ad hoc projects and initiatives, as required, by the business to ensure alignment with the strategic focus and project plans
  • Work closely with Senior Management to establish / align the scope and objectives of the initiative / project
  • Facilitate the effective communication of the initiative and ensure all partners are aligned
  • Ensure all guides and text plans are current
  • Field Management Support
  • Liaise with all levels of Sales Management to drive resolution to business issues in a manner that is aligned to strategy and supports the needs of the field and business
  • Control, execute and assist with specific requests from the field on policy clarification, data confirmation, operational issue resolution, and special requests
  • Ability to understand and identify financial data/gaps and ensure data integrity
  • Must possess strong interpersonal and communication (written and verbal) skills in order to effectively work with stakeholders, partners and senior management. The incumbent is expected to use diplomacy, judgment, and persuasion (to build and maintain strong working relationships, secure agreement and co-operation)
  • High level of competency using Excel, Word and to a lesser extent PowerPoint
  • Good knowledge of Access
  • Highly professional and able to exercise discretion when working with sensitive and confidential information
  • Demonstrates strong problem solving and analytical skills and great attention to detail
  • Demonstrated experience in a multi-tasking environment, experience with shifting priorities
  • Must be a proactive, organized, self-starting, results-oriented and highly motivated individual with a strong ability to reconcile competing or conflicting goals in order to help resolve business problems of varying complexity and meet tight deadlines
  • Continually enhances skills and builds knowledge in all aspects of Wealth Management, technology, financial instruments, regulatory requirements and back-office processes
17

Manager, Business Operations Resume Examples & Samples

  • Integrate enterprise business intelligence data and tools to enhance revenue analytics
  • Leverage data to analyze revenue trends as well as identify revenue opportunities and risks
  • Understand product profitability to drive responsible revenue growth
  • Drive the development of revenue modeling tools to improve long-term forecast accuracy
  • Enhance reporting of daily revenue drivers and metrics to closely monitor trends and drive awareness
  • Manages the execution of research projects and provides reports/summaries of findings
  • Prepare analysis with EXCEL (including some VB scripting Macro development Pivot Tables and advanced lookup functions)
  • Requires ability to write SQL queries to extract data from various data sources. Knowledge of SAS and Tableau is beneficial
  • Understanding of relational database concepts strong spreadsheet and computer skills (including Microsoft products with heavy emphasis on Excel Access MS reporting Services SQL Server Management Studio- or other database software.)
  • Identifies and stays current on new trends and seeks new ways to utilize research to support Company initiatives
  • Measures and analyzes actual performance and makes recommendations for improving profitability where needed
  • Reviews and analyzes forecasts and recommends changes when appropriate. Updates forecasts for new developments to provide management with a current perspective of the business
  • Provides training and education to Supervisors, exempt, and non-exempt employees on metrics and tools to improve financial performance
  • Works on expense budgets for unit
  • Hires, trains, evaluates, coaches and counsels staff
18

Senior Manager, Business Operations Resume Examples & Samples

  • Ensure the Overwatch brand is being well represented in all regions
  • Help develop go-to-market plans and brand-building initiatives
  • Maintain oversight of all global publishing efforts in support of content releases and ongoing player engagement activities
  • Act as liaison between the Overwatch development team and functional project owners in finance, marketing, public relations (PR), community, and other publishing areas
  • Drive data analysis and research to evaluate the health of the business and to explore new business opportunities
  • Cover Letter which should include
19

Assistant Manager, Business Operations Resume Examples & Samples

  • 3 to 5 years experience in project management, budget management, and working with data analytic tools and software
  • Working knowledge of ScheduAll
  • Prior experience in a finance role
20

Senior Manager Business Operations Resume Examples & Samples

  • This position requires someone with strong leadership and analytical skills
  • BA/BS degree in Business or a Technical field required; MBA is a definite plus
  • Strong knowledge of the multiple levers that drive Tech Ops field performance improvements
  • Experience in managing business operations with proven track record in improving operational performance
  • Strong analytical skills: Ability to conduct operational performance and financial analysis
  • Experience in implementing operational KPIs and managing improvement
  • Ability to quickly assimilate a process and identify process gaps
  • Strong communication skills, including ability to formulate concise messages for executive communication
  • May be required to travel (Up To 30%) on a regular basis throughout the United States
  • Strong relationships within Comcast Tech Ops and Care group is an added plus
21

Senior Manager, Business Operations Resume Examples & Samples

  • Responsibility of 4 distinct departments, which consists of more than 1,200 employees and expenses of more than $120M
  • Partners with Operational Planning & Analysis Manager to determine long term strategy and resource needs
  • Collaborates with HQ FP&A team on a regular basis
  • Leads, manages and develop annual budgets
  • Creates monthly forecast and ensures accuracy of forecasts developed by direct report(s)
  • Provides detail variance explanations for Act v FCST, FCST v PriorFCST, FCST v Budget
  • Partners with department management teams to create effective incentive programs and manages administration of program
  • Manages purchase order process for both OpEx and Capital projects
  • Develops department monthly accruals for accounting
  • Develops ad-hoc financial reporting as needed
  • Reviews work of direct report(s) for accuracy and ease of understanding
  • Prepares and presents financials regularly to Senior Leadership
  • Develops, evaluates, and implements performance metrics for functions supervised
  • Reviews and analyzes forecasts and recommends changes where appropriate
22

Manager, Business Operations Resume Examples & Samples

  • Supporting the needs of the Mid Market Sales team, emphasizing efficiencies and effectiveness
  • Responsible for driving expected sales results from the Account Manager team
  • Territory sizing for sales channels
23

Manager, Business Operations Resume Examples & Samples

  • Develop and implement continuous monitoring programs to identify areas of risk and opportunity
  • Collaborate with Internal Audit , Process Improvement and other internal partners to determine root cause through data analysis
  • Develops business requirements, assesses current reporting capabilities, and makes recommendations for improvement
  • Creates actionable insight and understanding, through the analysis of both quantitative and qualitative data, building recommendations that directly address business objectives
  • Communicate with internal partners to obtain meaningful action plans to remediate identified issues
  • Identifies possible strategic conflicts and recommends cost-effective alternatives
  • Comprehends the big picture and is able to provide analysis of seemingly disparate data to drive business intelligence
  • Collaborates with business unit leaders frequently and proactively requests feedback
  • Self-motivated and works independently without frequent immediate direction
  • Provides exceptional customer service to our internal business partners
  • Partners with senior management to support business planning and operational processes throughout the year
  • Analyzes financial and operational data/performance metrics, communicates findings and risks, and makes suggestions
  • Carries out post-event analyses to validate forecast assumptions and identifies all additional factors associated with changes
24

Manager, Business Operations Resume Examples & Samples

  • Commitment to identifying, developing and retaining diverse talent
  • Demonstrated excellence in working collaboratively with different departments
  • Organizational and business skills necessary to assist with SIG’s budget and data contracts
  • Passion for sports storytelling with statistics and information
  • Work with the VP of Sports Analytics and Business Operations to oversee the Stats & Information Group’s business and staff development operations
  • Frequently collaborate with leaders across several ESPN departments (HR, Marketing Solutions, Finance, Legal, Communications, Business Affairs, Business Development, etc.)
  • Oversee the department’s internal and external communication efforts
  • Collaborate on cross-functional projects and initiatives with studio, technology and business partners
  • Hold regular performance “catchups” with direct reports and deliver quarterly reviews
  • Seek and respond to feedback around personal performance
  • Develop and cultivate relationships with data providers from professional sports leagues, college media relations offices and third-party entities
  • Actively participate in team and department meetings
  • Demonstrate a working knowledge of statistics’ role in ESPN production
  • 5+ years’ experience working in the sports media industry or with a professional sports team or league
  • Thorough knowledge of a wide variety of sports
  • Full availability for this position, which will include nights, weekends and holidays
  • 1+ years’ experience managing people, including oversight of direct reports
  • Experience in internet, television, or print sports news production
  • Experience working for a professional team or league in a communications or media relations role
  • Spanish-language writing and speaking skills
25

Manager, Business Operations Resume Examples & Samples

  • Communicates frequently with multiple organizations at all levels of the company, including partners in the regions and with headquarters
  • Sets expense and capital budgets for NGAN organization
  • Analyzes expected results against expected performance and communicates areas for improvement
26

Manager Business Operations Resume Examples & Samples

  • Collaborate with the Sales Manager in identifying business development potential, analysis of the competitive landscape, and proposed Marketing approaches
  • Produce routine and ad hoc metrics, reports, and pro forma analyses for use by the Business Unit and Executive Team in the monitoring and enhancement of the growth of the Business Unit
  • Negotiate, monitor, and resolve contractual and other relationships with internal and external business partners
  • Lead and facilitate the communication of best practices, policies, procedures and initiatives, enabling the Business Unit to meet objectives in an effective and efficient manner
  • Develop and manage interdisciplinary project teams
  • Collaborate with other departments to assist with resolving issues, produce written procedures on new policies, and train the appropriate team members
  • Maintain effective working relationships across the Company and at functional and corporate levels
  • Bachelor's Degree (BA/BS) or equivalent from four year college or university. MBA or related graduate degree a plus
  • Minimum of five years related work experience, including Sales and/or Marketing; previous Manager related experience preferred
27

Manager, Business Operations Resume Examples & Samples

  • Working knowledge of Written/Verbal communication in French would be a nice plus to support Wholesale customers in Canada
  • Works closely with operations delivery teams to monitor the SLA metrics throughout the month and help deliver monthly reports to the customers at specified time
  • Becomes SME for the syndicated Operational Tools to manage in-take of enhancement feature requests and definition of new tools for new products
  • Becomes SME for the Operational Processes (Change Management. Incident Management, Problem Management, Release Management, Tier 1 / 2 / 3 Support, Field Operations support for partners
  • Becomes SME for various trainings to be provided to the X1 syndication partners and co-ordinate the training collateral and the SMEs to plan, co-ordinate and evolve training
  • Establishes, evaluates, and implements performance metrics for functions supervised
  • Collaborates with cross functional groups to propose and manage creative solutions for improving coordination, collaboration, and communication. Forecasts, maintains,
28

Manager.business Operations Resume Examples & Samples

  • Education: Bachelor's Degree in Business Administration, related field or equivalent experience
  • Overall Experience: 5+ years
  • 2+ Years in a Management capacity
  • 1+ years’ experience with sales operations /finance operations
  • Experience with Professional Services, or a PSA system strongly preferred
  • Proficiency in Salesforce.com reporting and MS Excel
  • Experience in a Financial Analysis or Compliance Analysis capacity
  • Highly organized with a demand for detail and procedures
  • Strong analytical skills, with an ability to present analysis clearly
  • Excellent written, verbal and interpersonal communication skills
  • Strong sense of integrity and accountability
  • Self-starter, ability to drive with minimal oversight
  • Collaborative effectiveness across organization lines: Services management, Operations, IT, and Finance departments
  • Ability to make reasonable judgmental decisions supported by sound evidence or rational
  • Basic knowledge of web development and application fundamentals, including HTML, CSS, SQL, and development best practices
29

Senior Manager, Business Operations Resume Examples & Samples

  • 40% - Provide overall financial management and consolidation of the monthly and quarterly business rhythm consisting of
  • Monthly financial closing activities to consolidate and report sales, profit and cash flow
  • Quarterly updates to Program Estimate at Completion (EAC’s) to accurately reflect financial performance
  • Monthly financial forecasts of sale, profit, and cash flow and review of the contract balance sheet
  • Invoicing review to ensure timely customer payments
  • Quarterly audit reporting and timely audit follow-up responses
  • Ensuring adherence to financial policies and procedures
  • 40% - Provide overall business management support to program areas consisting of
  • Ensuring compliance with Earned Value Management System (EVMS) on required programs and support monthly and quarterly program reviews
  • Provide accurate and on-time financial CDRL reporting consisting of CPR’s, CFSR’s, 533M’s
  • Support the Business Unit (BU) Leader with strategies to mitigate risks, harvest opportunities and manage off-target financial performance
  • Provide proposal preparation and contract negotiation support
  • Evaluate and recommend cost/pricing strategies for cost, profit and risk considerations
  • 20% - Provide leadership and direction to a group of business analysts including setting yearly goals and objectives, conducting performance assessments, defining roles and responsibilities, and providing overall guidance on financial processes and issues
30

Manager, Business Operations & Transformation Resume Examples & Samples

  • MBA or engineering degree from a top school with a minimum of 3 years of experience
  • 1-2 years of experience in Tier I management consulting (McKinsey, BCG, Bain) post MBA required
  • 1-2 years of experience in the industry preferred
  • Prior experience in B2B and B2C software preferred
  • Excellent ability to put complex processes into clear recommendations, use data to generate insights and recommendations
  • Proven analytical and process improvement skills with a data-driven approach to problem solving
  • Team player able to effortlessly work with cross-functional teams
  • Exceptional written and oral communications skills
  • High energy, positive attitude and motivated
31

Manager Business Operations & Proposals Resume Examples & Samples

  • Communicating job expectations
  • Planning, monitoring, evaluating and appraising job results
  • Coaching, counseling, developing and disciplining staff
  • Identifying, mentoring and developing key staff to eventually assume greater responsibilities and growth within the company
  • Approving direct reports time sheets, requests for time off and/or overtime – ensuring appropriate levels of resources are met at all times
  • Coordinating and conducting new hire interviews; facilitating hiring decision-continuously seeking to increase the skillset within the team
  • Assisting staff with problem solving, troubleshooting ideas, and prioritizing work load
  • Developing team metrics to monitor performance, time lines and work load allocation
  • Developing budget and expense review strategy
  • Creating proactive cost containment strategies and communicating them to project team
  • Reviewing regularly the task/time budget and expenses with team
  • Identifying critical financial targets for tracking, analysis and reporting
  • Possessing a thorough understanding of the project contract and totals needed for monthly revenue reporting
  • Creating a process to ensure all pass through costs are captured and billed
  • Completing and following through to execution any and all project amendments and change orders
  • Ability to work independently or in team setting; ability to adjust to changing priorities and think strategically
  • Excellent attention and orientation toward meticulous work
  • Strong organization skills and ability to prioritize and meet deadlines
  • Strong interpersonal and communication skills, both verbal and written
  • Ability to mentor, develop and lead a team
  • 8+ years relevant experience in a pharmaceutical or CRO environment required
  • 7+ years contracts/proposals experience required
  • Knowledge of legal concepts and experience drafting and negotiating contracts required
  • Expert knowledge of medical and pharmaceutical industry, terminology and practices preferred
  • Expert in Microsoft Office applications including Excel, Word and Access required
  • Previous management experience in a clinical imaging environment and/or clinical trials experience within a CRO or pharmaceutical research organization preferred
32

Manager, Business Operations Resume Examples & Samples

  • Management role with 2-3 direct reports but involves hand on / direct responsibility for building the inventory management playbook for the program
  • Lead the integration of innovative solutions that facilitates the improvements in the way we manage our demand forecast and inventory strategies for perishable and nonperishable products
  • Ownership of our end-to-end planning processes and workflows to support our product catalog decisions for our consumers, in-bound shipments, sales, turns, customer replenishment, over-stock and long term product development. Create scalable inventory forecasting model working with operations team to implement our own city-specific unique fulfillment needs for our products
  • Execute, measure, and continuously improve key end-to-end supply chain performance indicators from business plan forecasting accuracy to customer on-time delivery
  • Drive systems, process and reporting automation with key internal and cross functional teams. Monitor, analyze and own key performance indicators such as in-stock rate, procurement lead time (PLT), fill rate, forecast accuracy and turns
  • BS with quantitative required, MBA is preferred
  • 8+ years of experience in Supply Chain, Planning, or Inventory Management or equivalent experience such as Consulting, Finance, or Operations
  • Superior analytical skills, with demonstrated ability to dive in and quickly understand root cause and identify scalable solutions
  • Excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done
  • Familiarity with the principles of statistical inventory control
  • Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment
  • High degree of organization and ability to manage multiple, competing priorities simultaneously
  • Extreme attention to detail and willingness to roll up your sleeves
  • Ability to thrive in a high energy environment where tactical and strategic activities are expected to be driven in parallel
  • Strong data extraction, analytical and problem solving skills
  • Advanced SQL skills or demonstrated aptitude for learning
  • Financial analysis skills and an understanding of financial levers and the associated impact in other metrics
  • Graduate degree in Business, Finance, Engineering or a Supply Chain/Operations discipline preferred
33

Senior Manager, Business Operations Resume Examples & Samples

  • Lead and own activities that drive operational excellence for Xfinity Home products through exceptional employee and customer experience
  • Internalizes and represents the voice of the customer throughout the product lifecycle. Coordinates across other functional areas to secure buy-in to deliver on the defined end-to-end customer experience
  • Execute against simultaneous multiple projects in fast-paced, results-oriented programs focused on improving Product Operational efficiency
  • Develops business cases and supporting documentation for features requested to ensure best customer experience through every Comcast system and end-user tool
  • Performs competitive analysis and conducts market research. Maintains updated view of key competitive changes
  • Teams with product development to deliver high quality products on time, in scope and within budget expectations
  • Lead end to end programs spanning business requirements gathering, development, testing, training and deployment
  • Develop key program deliverables including (but not limited to) business requirements, issues logs, training and communications, publish project schedules, milestones
  • Conducts feasibility assessments, capability gap analysis (i.e., what is wanted vs. what is attainable)
  • Participates in the strategic planning for enhancements to the product content, pricing, packaging and features. Participates in defining product business and functional requirements. Provides product support and documentation and develops product materials
  • Document processes, identify potential points of failure, and perform root cause analysis
  • Provide regular program updates to senior leadership, host weekly meetings and create, maintain and manage critical program deliverables
  • Ability to work with and lead large Comcast wide cross functional teams to ensure goals are met in a timely and organized fashion; may include contractors, Comcast employees and/or vendors
  • Create and manage business cases Understand the financial and customer impact of the product within the larger scope of the company's revenue and cost targets. Is able to identify success metrics in preparation for new product launches
  • Evaluate technologies, products, and vendors to support development of features and requirements
  • Partner with regional, divisional, and corporate personnel to implement Xfinity Home plans and strategies
  • Demonstrates deep technical expertise and acumen in extracting, integrating, and analyzing critical program data
  • Manage change requests. Validates downstream deliverables and final offering (business acceptance testing)
  • Capture lessons learned and process changes for continuous improvement
34

Group Manager, Business Operations Resume Examples & Samples

  • Bachelor’s degree in Business, Marketing, Engineering or related field
  • 10+ years’ experience in managing an Engineering/Technical team & with quality management
  • 5+ years’ experience in managing product management team
  • 10+ years’ experience working successfully in a global organization and across business boundaries
  • Experience managing P&L
  • Knowledge of service delivery environment
  • Security industry experience, preferred
35

Senior Manager, Business Operations Resume Examples & Samples

  • Work with the company's leadership to define, launch, and drive critical strategic, organizational and operational recommendations
  • Build productive and positive relationships across all levels, backgrounds, and skill sets in the organization
  • Analyze and determine key insights from business drivers, competitive environment, trends and operating metrics
  • Lead efforts on sophisticated quantitative analyses that translates data into actionable insights
  • Communicate initiative findings to leadership and to the broader organization by preparing polished presentations and identifying key takeaways
  • Manage planning and review processes at the business unit level, partnering with Finance and other functions
  • Work with cross-functional, global teams to push projects forward, driving recommendations through to implementation
  • Lead projects within the Global Business Strategy team and coach more junior team members as needed
  • MBA or equivalent advanced degree or knowledge of consumer technology, Internet, and e-commerce
  • 5 – 10 years of management consulting or corporate strategy experience in a consumer technology company required
  • Prior business planning and quarterly / weekly review experience preferred
  • Broad financial, analytical and structured problem solving skills, combined with strong business acumen
  • Ability to manage collaboratively within and across organizations, without judgment
  • Experience in leading efforts and projects, independently scoping, prioritizing and executing initiatives
  • Self starter with sharp decision making skills, ability to multi-task, work independently
  • Identified as a high-performer with leadership potential
36

Senior Manager, Business Operations Mgmt Resume Examples & Samples

  • Driving effective and efficient resolution of customers most critical spares, systems and upgrades quality issues and advocating for customer needs within the corporate team
  • Ensuring systemic solutions and robust root cause corrective actions are implemented in response to identified quality defects
  • Overseeing adherence to quality management processes to manage quality issues
  • Driving strategic/tactical alignment with stakeholder organizations
  • Accountable for achieving quality metrics targets and communicating results to the Management team
  • Driving lower warranty spending as a result of effective quality improvement programs
37

Manager, Business Operations Resume Examples & Samples

  • Own and track multiple strategic initiatives of varying scale that impact different functional teams
  • Conduct internal and market research to develop new programs that increase customer engagement and solve strategic business problems
  • Use data to understand business problems and glean potential solutions. Also use financial models to measure impact of potential solutions
  • Build consensus among different teams towards a common idea. Collaboration may be across different geographical locations and time zones across the US
  • Compose concise business narratives that summarize complex problems succinctly and layout a clear path to resolution
  • Socialize new programs and initiatives to large operational teams that are remote
  • Develop metrics to measure and report on results
38

Manager Business Operations Resume Examples & Samples

  • Directs and controls activities within a sub-region or Region
  • Accountable for supply and demand activities for multiple, complex product lines, ensuring that performance (inventory, cost, etc.) meets the overall business needs
  • Manages a team of senior-level exempt individual contributors and Managers that typically support a complex global business unit
  • Ensures the delivery of products and services that meet the performance metrics defined by senior management; supports the design of performance measurement processes
  • Consults with business leaders to guide and influence strategic decision-making within a broad scope
  • Creates new operational efficiencies and cost savings within the supply chain on a broad scale using process improvement and policy development
  • Manages the demand and supply matching activities from a strategic level, ensuring that operations are achieving the key business metrics
  • Lead regional/global business unit's trade compliance to realize efficiencies and advantages in the supply chain
  • Oversees the development and delivery of complex initiatives that can impact the supply chain globally, typically requiring the leadership of cross-functional and cross-regional teams
  • Advanced leadership skills, including coaching, team- building, conflict resolution, and management
  • Advanced communication skills catered to a wide variety of audiences. (e.g. written, verbal, presentation); mastery in English. and local language
39

Senior Manager, Business Operations Analytics Resume Examples & Samples

  • Provide analysis of an individual hotel and continent aggregated forecast and actual performances with respect to RevPAR, Food & Beverage and ancillary revenues, departmental / gross operating profit, and net owner return. Proactively communicate to leadership team if trends and more importantly, potential risks, are identified
  • Support ad-hoc reporting and analytical requirements of the Finance organization and other Continent disciplines, including Return-on-Investment projects and business propositions
  • Manage the pre-opening budget and working capital estimate requests from the Asia-Pacific Development and Operations Finance Teams. Actively seek for enhancements to track and report actual pre-opening expenses. Ongoing refinement of the preopening tool to reflect present operational requirements
  • Participate and support in the Continent Finance strategic projects such as Long Range Planning, Business Plan, Global and Continent operational initiatives planning, and Capital Planning process
  • Participate in Continent-wide and cross-functional initiatives and demonstrate the ability to support a variety of projects with different types of scope
  • Build competencies with the Uniform Systems of Accounting in the Lodging Industry (USALI) and corporate accounting policies in relation to on-property procedures. Provide support to property Directors of Finance as the Continent champion in changes to generally accepted accounting principles and operational reporting requirements
  • Partner with Business Analysis support from Headquarter and other continents to share knowledge, best practices, and leverage tools
  • Proactively explore internal and external tools, services, resources, and platforms to drive efficiencies in operating procedures, to the extent that benefits not only the Finance but other organizations in the company
  • Any other projects as appropriate
  • Strong financial acumen with proven analytical and problem solving skills. Ability to articulate operating and financial results concisely to peers within and outside of the Finance organization
  • Strong communication skills. Present analytical results in manner appropriate for senior management decision-making (both orally and in writing, in memos and/or presentation format)
  • Strong computer skills required. Proficiency in Microsoft Office Products, Hyperion, and Peoplesoft Financial Application highly preferred
  • Advanced Excel skills, including experience in data modeling are essential. Visual Basic Programming (Macros), Statistical Analysis and Database Management in Microsoft Access are preferred
  • Ability to organize large volumes of data to create a synthesized, meaningful analysis
  • Demonstrate ability to manage multiple projects simultaneously in a team environment or contribute independently; strong time management skills
  • Exceptional organizational skills and effective in prioritizing work and following through on commitments
  • Adaptable to fast paced work environment with new and changing responsibilities
40

Manager, Business Operations Resume Examples & Samples

  • Influence stakeholders at all levels and across all functions by developing a credible reputation, objectively assessing business problems, and understanding how the business works
  • Analyze financial and operational data to build a fact base, understand key drivers and derive business insights
  • Prepare and deliver presentations to effectively communicate facts, insights, recommendations and business cases to facilitate leadership decision making
  • Coordinate cross functional activities to ensure delivery against business objectives and drive recommendations through to implementation
  • BA/BS degree required, quantitative discipline preferred
  • 3-5 years experience in a strategy, business analyst role, or equivalent
  • Experience in management consulting and/or consumer technology preferred
  • Superior analytical and structured problem solving skills combined with sound business judgment
  • Experience analyzing, interpreting, synthesizing and presenting complex data
  • Strong Excel, Powerpoint and Word skills; experience working with database and statistical programs a plus
  • Strong attention to detail, with ability to drill down into details to ensure accuracy in deliverables
  • Ability to multi-task, work independently and prioritize, and meet deliverables under tight deadlines
41

Manager Business Operations Resume Examples & Samples

  • Provide direction and lead the overall Service Spares operations team in India as part of the PPS CS APJ Service Supply Chain organization to provide the right spares at the right time and at the right cost to support the both the warranty and services obligations to our PC and Print customers in PPS
  • Work closely with the India and APJ executives’ team to provide business insights and analysis in addition to leading an India based team as well to contribute to country and regional projects
  • Partner closely with the other CS domains within country to achieve our goals
  • Accountable for supply and demand activities for multiple product lines, ensuring that performance (inventory, cost, etc.) meets global and regional planning requirements
  • Lead the service supply chain team on a broad range of moderately complex supply chain processes
  • MBA or Bachelor’s degree in logistics, business, operations, or related fields
  • Typically 8+ years of experience supply chain logistics and supply chain processes (or related fields)
  • Ability to understand complex issues and drive full resolution quickly
  • Advanced understanding of demand and supply planning processes, business operations, and strategy
  • Strong analytical thinking, analysis, data modeling, and problem-solving skills
  • Advanced project management skills including time and risk management, and project structuring
  • Strong verbal and written communication skills, including negotiation, presentation, and influence skills, mastery in English and local language
  • Advanced business acumen, technical knowledge, and extensive knowledge in applications and technologies
  • Ability to structure and apply developed organizational skills to manage daily operational issues
  • Flexible and creative, positive and structured work approach
  • Able to perform in a fast-paced, demanding environment
  • Good understanding of HP's policies and processes
  • Excellent multi-tasking and prioritization skills
  • Excellent understanding of national land international trade requirements
  • Excellent relationship management skills, including partnering and consulting
  • Excellent communication skills (e.g. written, verbal, presentation)
42

Senior Manager, Business Operations Resume Examples & Samples

  • 7+ years of Operational Leadership experience (i.e.: Budgets, Metrics/Reporting, Human Resources, Finance, Audit, and Facilities)
  • 5+ years of designing and implementing business strategies, plans and procedures
  • 2+ years of experience setting comprehensive goals for performance and growth
  • Strategic and tactical/operational experience with the ability to roll up your sleeves
  • Intermediate proficiency in Excel and PowerPoint
  • 2+ years of evaluate performance by analyzing and interpreting data and metrics
  • Excellent communication, presentation, and interpersonal skills
  • Operates with significant autonomy in decision-making
  • Strong decision-making, analytical, and problem-solving skills
  • Strong business/financial acumen
  • Process design, overhaul, and implementation experience
  • Continuous improvement experience and mindset
  • Deep experience in and command of staffing/resource management, metrics/reporting/analytics, employee communications, finance/budget, process creation/improvement/implementation, real estate planning, facilities management, and event planning
  • Ability to interact with individuals at all levels inside and outside (e.g., vendors, industry peers) the organization
  • Ability to build and maintain positive, productive cross-functional working relationships with Human Capital, Talent Acquisition, Knowledge & Learning, Finance, Technology Development Program, Enterprise Technology leadership, and others
  • Operates with a high degree of urgency and confidentiality
  • Ability to translate requirements into plans and action
  • Ability to see the big picture, connect the dots, dive into detail, drive ensuing action
  • Serve as operational leader for back office shared service functions supporting the entire Information Risk Management (IRM) division
  • Strong technical acumen; preferably progressive experience in a technology environment (IT Security and/or Infrastructure especially helpful)
43

Manager, Business Operations Resume Examples & Samples

  • Serve as the manager for all business support functions required of the NSROC program including responsibilities to assure that contracts, subcontracts, and procurements are executed per FAR and Orbital ATK requirements, financial reports are delivered per customer requirements, and that the Well Organized Central Repository (WOCR) is maintained and customized as required by the program
  • Overall management and successful implementation of contractual and financial requirements
  • Provide overall direction for accounting, finance, cash, insurance, and budget functions
  • Provide overall management of financial, procurement, logistics, and program control aspects of work orders
  • Analyze cost-to-date and projected cost versus contract value and notify the Contracts Administrator of potential contract change requests
  • Preparation of annual labor and non-labor budgets for core program functions for forward forecasting of program costs and cash flow requirements
  • Accurate and timely preparation of financial documents and reports including 533 reports and divisional finance reports
  • Work directly with technical management team to negotiate and execute subcontract modifications and establish subcontracting relationships with vendors, consultants, and other suppliers on an as-needed basis
  • Develop timely work order estimates and plans based on requests from the Government and inputs from the customer and Operations
  • Preparation of work order plans, project support plans, and estimates needed to respond to Government requests
  • Oversight of subcontract administration (including subcontract modifications, audits and variance analyses, and purchase orders for equipment, materials, and supplies)
  • Oversight of government property control and reporting functions for NASA Government Furnished Equipment and Institution Accountable Government Property
  • Assure adherence to Orbital ATK corporate financial policy and plans
  • Assure NSROC implements all of the cost, schedule, property management and logistics practices required for Federal support services contracts
  • Assure NSROC adheres to Federal Acquisition Regulations and Cost Accounting Standards
  • Maintain open and continuous communication with customer representatives, Division management, and program staff at all levels using a combination of verbal, written, and electronic means
  • Perform other related duties as assigned or required
  • General Safety Awareness, IT Security, Environmental Compliance, and Personnel Safety and Health Training
  • 8 years of experience in business management, program control, or related fields. Prefer 5 years of experience with the administration of Federal Government contracts and subcontracts
  • Business management, program control, or related field
  • Administration of Federal Government contracts and subcontracts preferred
44

Manager, Business Operations Resume Examples & Samples

  • Own and implement projects around the company’s key initiatives from start to finish
  • Be able to effectively bridge the high-level regional strategy and local execution components
  • Use quantitative and qualitative analyses to drive decisions and make recommendations
  • Know and understand our customer-base across the region
  • Functional(Process/Technical/Operational)
  • Take ownership of projects that senior management has identified as a top priority
  • Diagnose complex problems and develop compelling, data driven recommendations
  • Rapidly execute on those recommendations until partners are satisfied
  • Customer
  • Continuously understand and incorporate customer (driver and passenger) needs in Financial, People
  • Work across teams to engage partners and identify problems and gathering requirements to run optimization projects
45

Manager Business Operations Resume Examples & Samples

  • Monitors the accuracy of billing, cash posting, adjustments and collection activity and the production of staff for the INTEGRIS Health system
  • Collaborates with other departments at all INTEGRIS Health facilities to ensure accurate information needed for account resolution
  • Handles high level correspondence and takes necessary action in reference to accounts at all system hospitals
  • Makes recommendations and obtain approvals for special settlements on accounts
  • Manages supervisor staff, including hiring, evaluating performance and competency, and conducting disciplinary/counseling sessions as needed
  • Bachelor's degree or 5 five years experience in billing, collection, accounts receivable or a related field
  • Knowledge of large main frame computerized information systems and personal computer systems
  • Extensive knowledge of insurance billing procedures, accounts receivable functions, hospital collection policy, third party regulations and federal requirements
  • Must be able to communicate effectively in English (Verbal/Written)
  • This job requires the incumbents to operate a INTEGRIS owned vehicle OR personal vehicle (non INTEGRIS owned) and therefore must have a current Oklahoma State Drivers
46

Senior Manager, Business Operations Resume Examples & Samples

  • Responsible for driving the development and implementation of short and long term strategies for accurate demand planning and adherence reporting of Rare Disease products, developing recommendations and proposals for updates for presentation at the Global Demand and US Ops Business Review meetings
  • Responsible for Enzyme Replacement Therapy (ERT), Substrate Reduction Therapies (SRT), and Endocrine product demand forecasts and provide recommendations to Senior Management, Finance, Supply Chain, and the Global Demand teams in order to maintain accurate demand plans for all products
  • Provide recommendations and model financial/business impact of different scenarios to all stakeholders to set forth a demand plan for each ERT and Endocrine product in accordance with current run rates and business strategies
  • Create and communicate a competitive integrated US Rare Diseases business plan for all products to enhance patients’ adherence rates
  • Lead the development and execution of adherence to goal strategies; strategize and initiate corrective actions to close the gap to targets and goals
  • Demonstrate comprehensive and proficient understanding of orphan diseases and their treatment plans; possess a solid understand of market, patient, and reimbursement dynamics of orphan drugs
  • Analyze data, metrics, and Key Performance Indicators (KPIs) to advise field teams and cross-functional leadership teams on appropriate business strategies to deliver on financial goals
  • Lead in cross-functional and cross-brand teams with Medical, Legal, IT, Patient Education Liaisons, Marketing, Sales, Case Management, and Commercial Operations to drive business decisions and projects
  • Manage and lead multiple strategic cross-functional and cross-business projects with tight deadlines; facilitate the definition of project scope, goals, and deliverables based on project charters defined by Senior Management
  • Works independently as a leader and exercises considerable latitude in driving business strategies and goals to completion with agreed objectives and scope
47

Senior Manager, Business Operations Resume Examples & Samples

  • Establish functional portfolio management process and maintain a balanced portfolio and provide project management and governance for non-product, product and platform initiatives
  • Support clinical Quality portfolio management tracking and monitoring project progress and reporting of status
  • Facilitate and incorporate lessons learned, best practices, etc
  • Manage project communication to key Quality, Product Science and Operations stakeholders
  • Plan and facilitate functional and cross-functional management reviews
  • Successfully provide project management support to Clinical Quality projects and program-level initiatives
  • Work with project sponsors and leads in developing and generating charters and business cases to capture the objective, scope, assumptions and constraints
  • Support business process improvements including alignment with IND and CMC
  • Support the development and reporting of functional and organization metrics including timely communication of relevant and actionable measures to the appropriate forums
  • Coordinate organizational budgeting activities including budget compilation, monitoring and communication
  • Deliver strategic analyses that enable decision making by Quality and Technical Operation’s senior leadership
  • Deliver business updates, operating reviews and external communications
  • Drive network optimization through adaptive and scalable functionalities capable of implementing change
  • Drive capacity management and efficiency improvement
  • Lead functional analyses for demand and resource utilization
  • Deliver scenario analyses and models using key business assumptions (e.g., pipeline and commercial)
  • Lead functional delivery of corporate and pipeline initiatives
  • Drive budget forecasting and management, portfolio prioritization, resource forecasting, scenario planning, resource modeling and capacity analysis and provide recommendation for informed decision making by the Clinical Quality teams
  • Successfully act as interface with Technical Operations and Program Management units
  • Lead the Clinical Quality efforts in developing and driving continuous improvement plans and goals
48

Senior Manager, Business Operations Resume Examples & Samples

  • Establish business unit policies consistent with overall company, industry, regulatory and contractual policies, and ensure adequate compliance and execution. Create and implement processes and systems designed to mitigate risk, promote improved outcomes, and protect the operational objectives of the Organization. Engage in coalition building in support of risk mitigation approaches
  • Oversee management of the combined capital and operating budget. Define standardized processes and ensure that all stakeholders are kept apprised of progress toward defined spending targets
  • Define projects critical to the organization – provide project oversight and guidance, working with leadership to align their actions and communications in support of agreed upon goals. Establish a clear definition of what success looks like for each project, and ensure that progress is being made in a timely way
  • Assist leadership with development of a cohesive strategy in which the Organization supports the strategic initiatives of Charter. Develop communication channels that inform key stakeholders of potential impact of shifts in strategy, and related inter-dependencies
  • Define and implement scalable operational strategies designed to propagate standards and best practices throughout the Organization, centralize knowledge management, create value, gain efficiencies and build relationships among diverse operational functions
  • Analyze data, trends, and issues that could impact the Organization’s strategy, highlight opportunities for improvement, and work cross-functionally to ensure desired results
49

Manager Business Operations Resume Examples & Samples

  • Supervise and manage the performance of Specialists
  • Excellent program management skills with a disciplined approach to consistent implementation
  • Strong financial acumen and proven ability synthesize data from multiple systems into a format that is easily understood by all impacted business units
  • Proven ability to successfully impact business decisions based on information analysis and reporting
  • Ability to proactively provide and communicate solutions of problems to key stakeholders
  • Self-motivated; able to work both independently to complete tasks and respond to department requests and with others to utilize the resources and knowledge of others to identify high quality solutions
  • Ability to identify strong talent and build individual and management capability
  • Excellent planning skills; ability to effectively manage priorities for self and team to meet requirements and deadlines in a dynamic and fast paced environment
  • Minimum of 7 years’ industry experience managing programs and large-scale budgets required
  • Minimum of 5 years of people management experience required
  • Information management and data analysis experience required
50

Manager, Business Operations Discovery Resume Examples & Samples

  • PhD & 4-6+ years, MS & 5-7+ years, or BS & 7-9+ years postdoc/industry experience, including 7+ years of leadership responsibility, is required. Advanced degree in related scientific field preferred (e.g., MS or Ph.D. in Oncology, Chemistry, etc.). MBA or Project Management Institute (PMI) Project Management Professional (PMP) certification preferred
  • Experience in managing functional budgets and developing budget forecasts
  • Strong business acumen and effective negotiation skills
  • 3+ years of work experience in the area supported (e.g. Discovery, Development) and 6+ years in pharmaceutical, healthcare or regulated industry preferred
  • Proven track record of developing and executing change management strategies or successful project planning and management of highly complex business and technology initiatives is preferred
  • Facilitates the creation of the Business Strategy through a futuristic perspective, and defines the mission, strategic imperatives and goals in partnership with the respective R&D leadership team. Manages the execution and measurement of the strategy
  • Effectively frames complex issues for decision-makers and peers. Prepares and delivers effective management presentations to R&D leadership team. Draws upon personal knowledge of business processes, global regulations, organizational improvement methods, and communication mechanisms to propose and design innovative organizational improvements
  • Coordinate and lead strategic analyses and exercises for the functional area head. Investigates pain points and proposes solutions for implementation. Helps to define the problem, assemble the team, perform the necessary strategic analysis, and recommend actions to the senior leaders
  • Provide forward looking portfolio and resource analyses. Accountable for short- and long-term forecasting of financial and headcount resource needs in various scenarios. Partner with functional area head in the financial planning process for future initiatives and projects, forecasting and roll-up. Facilitate discussions with functional area head for Long Range Plan, yearly budget cycles and monthly forecasting updates based on latest best estimate
  • Acts with demonstrated ability to analyze change management issues and opportunities, foster innovation and the development of creative mechanisms for solving business issues, and plan/oversee effective implementation of projects and/or initiatives
51

Manager Business Operations Resume Examples & Samples

  • 5 years+ experience
  • Financial Services Industry knowledge
  • A proven track record of working effectively and building strong relationships
  • Commercial awareness and understanding of different businesses
  • Ability to communicate, influence and present at all levels of business
  • Very committed with a high level of drive, initiative and enthusiasm
  • Self-starter, independent and proactive
  • Strong project management and project delivery experience
  • Knowledge of business intelligence and analytics tools preferred
  • Cantonese or Mandarin skills preferred
52

Manager Business Operations Resume Examples & Samples

  • Responsible for the overall business success of a set of services, solutions, or a sub- set of the portfolio, product family, or functional segment. Establishes strategies and business plans to support business goals and initiatives by driving profitable growth and TCE
  • Manages and monitors performance of product and service business metrics (e.g., attach, penetration, revenue, TCE); delivers recovery or action plans for exception issues
  • Identifies and drives process improvements for services route to market, delivery, business operations, and individual and team productivity to improve overall effectiveness
  • Creating and foster a mutually beneficial relationship with Product Business Groups, Alliance partners, Services functional and support teams, and Regional Business Development Manager, Sales, Solution Partners Organization, and delivery functions
  • Focal point for functional team issues and resolution
  • Assigns responsibilities, provides direction, leadership, and coaching, removes barriers as needed to enable direct reports to execute their roles and achieve objectives and goals
  • Creates a working environment that is conducive to individual growth, high performance, is challenging and rewarding. Achieves diversity and other HR goals
  • Typically 8+ years to establish proven track record in Service Business Management Established management background of high level individual contributors (leading teams)
  • Typically first level and advanced level university degree
  • High market knowledge. Need broad knowledge competitive market dynamics, business models, business strategies and processes
  • Demonstrate knowledge of corporate organization, culture and policies, cross functional roles and objectives
  • Skills in management of people and business relationships, knowledge in organizational design and planning, problem solving, managing individual and team productivity and dynamics, and excellent communication, and negotiation skills
  • Familiarity with financial reporting tools and ability to correctly design reports and interpret their output
  • Demonstrated ability to provide thought leadership and drive change across functions; highly developed program management and change management
  • Management by influence with international, multi-cultural, virtual teams
  • Influence cross-functionally and on senior management level
53

Manager, Business Operations Resume Examples & Samples

  • Creates and maintains statistical/financial databases and reports. Runs appropriate weekly, monthly, and annual reports
  • Provides rationale behind reports and analysis and relays them in simple terms
  • Generally requires 6-9 years related experience
54

Senior Manager, Business Operations Resume Examples & Samples

  • Planning and execution for transformation and operational improvement initiatives in support of the Executive committee (EXCOM)
  • Program management and coordination of top value creation initiatives
  • Identification of unmet or underserved needs of the organization, continuously evaluate, minimize complexities, optimize and improve processes
  • Participate in forums for collaboration to leverage best of breed sharing, perform root cause analysis and cross functional remediation and improvements
  • Perfect communication skills
  • High Emotional intelligence
  • Self starter and autonomous, ability to multi-task, work independently, prioritize and get things done
55

Senior Manager, Business Operations Resume Examples & Samples

  • Improve processes and efficiencies within company policy and guidelines
  • 6+ years minimum leading/guiding teams within a business process and budget management environment, preferably within a similar major global corporation
  • Excellent communication to collaborate with marketing, understanding requirements, and interpreting findings
  • Experience creating training materials and presenting to a wide audience
  • Advanced skills in Excel and Powerpoint
  • Ability to problem solve and work independently in a fast paced environment, clear decision making skills
  • Excellent team worker with strong influencing and negotiating skills
  • Bachelor’s degree in marketing, business, or finance preferred. MBA a plus
56

Senior Manager, Business Operations Resume Examples & Samples

  • Deliver on business planning objectives which include workforce planning updates, reporting and resolution of open reconciling items
  • Understand business models and constraints; help teams achieve their targets
  • Execute on workforce planning process, including data consolidation, monthly reporting, quarterly reviews and alignment with key partners e.g. Finance, HR etc
  • Support Greenlight process implementation which may involve recording of Greenlit workforce submissions and tracking of actuals performance vs. plans/targets
  • Partner with Studio Ops leads and help influence across all functions by understanding their business models and proactively helping solve challenges
  • Participate in cross functional projects as assigned, including automation of workforce planning processes
  • Ability to contribute to any other additional projects, as required
  • 6 – 8 years progressive finance and operations experience
  • CMA/CIMA/MBA highly desirable
  • Exceptional financial, analytical and problem-solving skills
  • A team player who is able to build relationships and work collaboratively across business units/functions e.g. HC, Finance & Recruiting
  • Strong communication skills, ability to highlight trends and help build presentations that share learnings or implement improvements
  • Game/Entertainment/technology industry experience a plus
57

Senior Manager, Business Operations Resume Examples & Samples

  • Lead analytical deep-dives to understand the business and take advantage of opportunities for improvement
  • Lead and collaborate with cross-functional teams to improve cost-efficiency, enhance automation, and generate predictive capabilities using analytical insights
  • Proactively identify trends and propose solutions to increase organizational efficiency and productivity
  • Lead planning and cross-functional engagement, and drive improvements in process and reporting infrastructure
  • Identify and implement metrics and reporting tools to measure business results and success
  • Stay current and ahead of the market trends in terms of optimization, automation and top performance practices
  • Present results of analyses directly to executives
  • Be able to run a profitable lemonade stand
  • BA/BS degree in Engineering, Statistics, Mathematics, Economics or equivalent practical experience
  • 6-10 years of work experience in management consulting, private equity, venture capital, corporate FP&A, or corporate development
  • Self-directed and motivated work style, with proven success thriving in an unstructured, highly dynamic environment
  • Strong experience and comfort with data modeling (management consulting, financial analysis, or predictive data modeling)
  • Proven track record of improving organizational efficiency and productivity
  • Experience in leading cross-functional teams and managing projects
  • Effective communication and interpersonal skills to confidently present to executives, communicate with diverse stakeholders, and work well in team environments with other driven individuals
  • Enthusiasm for driving a sustainable energy future
58

Manager Business Operations Resume Examples & Samples

  • Typically 8+ years of experience in a supply chain function (or related fields)
  • Ability to manage human capital across geographies to drive workforce development and achieve desired results
  • Good understanding of the company's policies and processes
  • Excellent communication skills (e.g. written, verbal, presentation); mastery in English and local language
59

Manager, Business Operations Resume Examples & Samples

  • Define, develop and maintain the operating model and rhythm, including but not limited to: Risk Managed Services Leadership meetings, Steering Committees, and other ongoing meetings including agenda setting, preparation of materials, action / decision tracking and communications
  • Ensure alignment and effectiveness of operating model with external-facing forums – including intake, assessment, and resolution of customer feedback
  • Define, track and hold the Risk Managed Services Leadership Team accountable to strategic priorities and metrics. Own, manage, and produce monthly reporting, including analysis and interpretation (e.g. trend analysis, identification of positive/negative trends, outliers, etc.)
  • Act as the central point driving forward business planning for Risk Managed Services across the leadership team and PLATINUM prioritization processes
  • Coordinate preparation of internal presentations and analysis for senior management and to the broader organization, such as Risk Managed Services Steering Committees with senior stakeholders of F&R
  • Support the execution of forums and events sponsored by Risk Managed Services, such as Customer Advisory Boards, Client Working Groups, employee town halls etc
  • Minimize the impact of operational, administrative and reporting demands on the Risk Managed Services leadership team, thereby maximizing their efficiency and effectiveness
  • Help drive a motivating culture of high achievement and delivery across Risk Managed Services
  • Lead key operational processes to drive business performance and execution for Risk Managed Services
  • Improve processes for efficient and effective business plan execution, prioritization, roadmaps and planning
  • Partner with Internal Communications to provide relevant data and content as requested
  • Partner closely with HR to support the HR agenda that closely supports the overall aims of the organization
  • Support and enable progress as well as communicate progress towards business priorities and special projects to the Risk Managed Services Leadership team
  • A sound track record of delivering
60

Manager Business Operations Resume Examples & Samples

  • Responsible for all activities related to Surgical Scheduling. Collaborates with surgeons’ office staff to assure good working relationships. Develop case preparation, case termination, and room turnover standards for various types of cases and incorporate into the scheduling process (accounting for variable times established based upon acuity and complexity of procedures)
  • Responsible for overseeing support activities, including patient charging (“journaling”). Assists each manager/director with variance analysis and budget preparation, ensuring appropriate cost assignments are within budgets
  • Meets regularly with the management team to review reports on productivity, revenue, expenses, and variances. Prepares reports to assist managers in analysis of operational budget variances. Mentors staff on issues of cost containment and revenue enhancement. Reviews monthly financial reports for accuracy and takes corrective action to rectify discrepancies
  • Oversees monthly statistical information that reflects surgical specialty volume and case duration accuracy. Reviews statistical information with the Director of Surgical Services and the Medical Director. Meets with Department Chairs and Chiefs, and others as required
  • Uses benchmark and utilization data to develop strategies to decrease cost per case
  • Implements productivity tools and reporting that will assist in allocating resources appropriately and increase efficiencies
  • Collaborates with surgeons, department and corporate management to establish base-line pricing strategies for particular services and reform supply costs
  • 3-5 years required and preferred managerial experience in an Operating Room environment or Materials Management
61

Manager, Business Operations Resume Examples & Samples

  • Partnering with Product Managers, and to a lesser extent, engineering, marketing, and sales to identify and drive strategic and operational improvements that deliver a sustainable lift
  • Applying your expertise in quantitative analysis and the presentation of data to understand how users interact with Groupon's offerings and then develop and test hypotheses to improve the offerings
  • Quantifying the value/size of new opportunities to inform and prioritize product and engineering roadmaps
  • Reviewing product performance, advising on areas of opportunity, and analyzing A/B testing and other experimental data to measure the impact of new features
  • Manage onshore and offshore associates
  • 4+ years of relevant work experience in highly analytical roles (consulting, investment banking, product analytics, etc.) in technology
  • Proficiency in Excel and SQL
  • Experience in product development and/or e-commerce
62

Manager, Business Operations Resume Examples & Samples

  • Provides business and operational oversight for CORE projects (federal and nonfederal contracts and grants) including financial reporting, invoicing, management of subcontractors and consultants, and compliance with sponsor's business and contractual requirements
  • Prepares and oversees project budgets in conjunction with Project Leads. Analyzes financial reports, investigates variances and provides recommendations to ensure budget targets are met
  • In conjunction with the Project Lead and Director, ensures adequate staff and operating resources are available to achieve project goals and deliverables
  • Recruits and hires staff. Designs and continuously evaluates effective staffing recruitment/retention strategies to assure appropriate staffing. Manage appointments to CORE including the visa process for international staff and appointees
  • Manages staff, develops SMART goals, conducts performance reviews, recommends compensation increases, and provides coaching and disciplinary action as required
  • Cultivates culture of ?outstanding place to work? through effective communication, staff meetings, staff development and learning, in-service education, and other strategies to promote employee engagement
  • Develops tools and measures to assess project performance
  • Provides regular, effective communication to staff regarding CORE strategic goals, policies, project updates, and changes/updates in staffing and project news
  • Develops, reviews and evaluates policies, procedures, systems and work methods to enhance quality and efficiency of operations
  • Ensures grant and contract procedures are consistent with regulations established by Internal Review Boards (IRBs), data use agreements (DUAs) , data management policies and procedures, federal and other funder's regulations, Yale-New Haven Hospital/Health and Yale University policies
  • Develops and prepares business proposals for contract and grant funding opportunities in collaboration with Project Lead/Principal Investigator
  • Researches and scans for new business opportunities using search engines (Federal Biz Ops) and other available resources
  • Serves as representative of CORE at meetings and conferences. Participates in scholarship and teaching/mentoring
  • Participates in the CORE management team and contributes to development of organizational strategies, policies and practices
63

Manager, Business Operations & Analysis, ACX Resume Examples & Samples

  • Lead major initiatives and a corresponding roadmap. You will illicit buy-in with key stakeholders through storytelling back by relevant and actionable data, and you will set and surpass goals. This work involves, but is not limited to the investigation of new business opportunities, identifying and implementing operational, and other initiatives that tie back to strategic goals
  • Apply Business & Finance expertise to identify trends and present actionable findings to all levels of business owners within Audible and Amazon in a clear, intuitive, and persuasive manner, all while implementing best-in-class strategies and data presentation that corresponds to the ACX experience
  • Direct the evolution of a variety of operational workflows, and forecasting and opportunity dashboards to provide much greater operational efficiencies
  • Develop fluency with Audible and Amazon platforms, schemas, and data stores so that you can easily monitor ACX performance metrics; gain and share insights in similarities and differences to similar platforms; drive and prioritize user experience changes
  • Conduct thorough analyses to uncover organizational needs and translate findings through analyses to operational improvements
  • Create, leverage and modify algorithms to pinpoint which books ACX should strive to turn into audiobooks; focus on the user experience associated to this and all other deliverables. Turn these algorithms into implementation strategy to yield a better customer experience
  • Actively manage and create systematic checks in the financial calendar, to ensure operational efficiencies in our monthly process
  • Manage multiple projects under tight time constraints, proactively reporting out to ensure identification and mitigation of risks and blocking tasks, all while having the ability to self-prioritize work properly, in order create a stream of consistent “wins”
  • 5+ years of experience in the online operations or analytic space, preferably an online marketplace or relevant industry
  • 3+ years demonstrated experience applying core Business/Finance concepts to interpret, analyze, generate, and drive business recommendations and change
  • Hands-on experience mining large sets of website analytics to inform your and other’s work
  • Demonstrable experience in identifying KPIs, and tracking via easy-to-consume dashboards within environments such as Excel, and other Office products, and/or within the browser itself
  • Strong verbal communication and presentation skills to convey crisp summaries, insights, and recommendations
  • Strong SQL query skills, knowledge of statistical languages such as R, and programming/scripting skills with Python
  • Proven ability to work with little guidance
  • Strong work ethic and driven commitment to delivering promised work products on time. You should be able to estimate and deliver on all significant work
  • Proven growth and the ability to continually learn in a fast-paced environment that provides you with the opportunity to continually build your repertoire of skills
  • Ability to work in cross-functional and inter-departmental teams across all levels
  • Passion for technology, learning, and customer-obsession
64

Manager, Business Operations Resume Examples & Samples

  • Provide technical expertise and strategic direction to identify and address business challenges and opportunities
  • Manage and report on revenue forecasting using Teradici methodology and automation/ forecasting tools; drive adoption of pipeline reporting, forecasting tools and dashboards within respective regions
  • Generate weekly forecast/metric reports and provide analysis for sales management
  • Provide operational support for sales forecasting and territory management processes
  • Work closely with sales management to inspect sales process quality and prioritize opportunities for improvement
65

Manager, Business Operations Resume Examples & Samples

  • Serves as a collaborative team member to solve problems, provide guidance, and deal with issues before they reach the Executive
  • Acts as an advisor and sounding board for ideas
  • Plans, oversees, and executes priority initiatives, including operational, financial, organizational, and administrative activities
  • 3+ years of experience in finance and/or business operations or management consulting
  • Solid working understanding of the technology/cloud industry, including the products, major players, and current/emerging technologies
  • Strong strategic focus on internal control and project -management skills
  • Strong analytic experience in building metrics
  • Ability to understand financial metrics and draw insights from data
  • Proven skills in quantitative analysis
  • Ability to communicate and lead in a manner that fosters greater understanding, employee engagement and commitment to results
  • Solid organization, management, administrative, entrepreneurial, and human relation skills, and a style, which exhibits maturity, servant leadership, sensitivity and teamwork
  • Ability to build strong cross-functional relationships with key partners across and up/down the organization
  • Ability to build and lead a team that values organizational success over personal success; provide ongoing coaching and feedback to ensure peak performance; identify and invest in high-potentials; actively manage under performance
  • Ability to see and articulate effective solutions and give strong direction in a highly ambiguous and dynamic environment
66

Manager Business Operations Resume Examples & Samples

  • Manage Accounts Receivable team, responsible for billing, collection, and payment receipt for all accounts, including homeowners, finance partners, third-party owners, and incentive agencies
  • Manage Finance Administration team, responsible for submitting project milestone packages to loan and third-party owner partners to ensure compliance and trigger payment
  • Manage Incentives Administration team, responsible for solar incentive programs, including but not limited to state grants, Solar Renewable Energy Credits (SRECs), and property tax credits
  • Develop and maintain a detailed view of current and future finance and incentive offerings to help inform and drive business development decision making around finance product development in current markets and entry into new markets
  • Manage other project management support functions, such as centralized permit and/or interconnection applications, as identified and centralized
  • Mentor and develop subordinate managers and supervisors responsible for each team
  • Identify and implement improvements to simplify and streamline internal team processes and team support of the greater business
  • Assist in maintaining company relationships with loan partner, third-party owner, and state, local, and utility incentive agencies
  • Ensure complete company records of all customer paperwork and communications with regards to team functions
  • Work across teams and act as a resource to Sales, Field Operations, Accounting, and Customer Care in problem solving or referring customer issues to the appropriate area
  • Participate in special projects, department activities, and other duties as assigned
67

Senior Manager Business Operations Resume Examples & Samples

  • Point of contact for multiple product lines / long-range programs, ensuring operational processes and systems support established goals
  • Creates and executes cross-departmental integrated program work plans and revises as appropriate to meet changing needs and requirements
  • Consults with project sponsors and stakeholders to design and implement custom operational and systems solutions as necessary
  • Maintains strong partnerships with project team members from various organizations to ensure project activities are successful
  • Conducts requirements gathering sessions, gap and cost analyses, design workshops, and training for launches and in conjunction with operational initiatives
  • Manages day-to-day operational aspects of assigned projects. Writes clear and precise technical and project documentation
  • Applies experience and industry knowledge to develop technical / functional best practices for Business Operations
  • Proactively defines and implements process, technical and/or systems improvements as needed in line with program goals or Business Operations objectives
  • Acts as a thought leader within Business Operations and provides guidance for all project activities. Ensures Business Operations technical solutions integrate seamlessly with major IT system initiatives and enhancements
  • Informally coaches and mentors other team members. Develops and executes team development and recognition initiatives
  • Bachelor's degree or equivalent in Computer Science, Business Administration, Engineering or a related discipline required
  • 12+ years’ experience in consulting, program management, operations, or related area
  • Project management experience for projects involving multiple, cross departmental stakeholders, and with $5M+ systems budgets
  • Expert knowledge of subscription billing, and/or cloud operations - Order-to-Cash, Sales and Channel Operations and / or Supply Chain Management functions/systems is a plus (e.g., Hybris Billing, SAP, SFDC)
  • Functional experience in working with internal customers and conduct requirements gathering sessions, gap/comparative analysis, design workshops, etc
  • Technical competence and analytical skills. Experience in development, systems, new product introductions, or supply chain implementations from analysis to rollout
  • Excellent communication, presentation and business acumen skills. Adept at presenting to audiences of 50 or more people and / or executive-level
  • Experience with Product Lifecycle Management (“PLM”), system integration projects and/or business process reengineering is a plus
68

Capital Manager, Business Operations Resume Examples & Samples

  • Analyzes actual capital results against expected performance and communicates areas for improvement. Key capital areas managed include betterments, residential and commercial new build construction, capacity and critical infrastructure
  • Provides training and education to analyst team; Supervisors, exempt, and non-exempt employees on metrics and tools to improve financial performance
  • Works on capital and expense budgets for the business unit
  • Collaborates with other operational departments such as Engineering, Construction, Tech Ops, Sales & Marketing, Commercial Business Services to ensure resources are available to support their daily needs and special projects
  • Strong communication skills and ability to present results and recommendations to key business leaders
  • Experienced user of Excel, Access, Essbase, Smartview and Oracle Financial systems. Ability to learn and use internal budget and forecast systems
69

Manager Business Operations Analytics Resume Examples & Samples

  • Work closely with business, technical and leadership teams to define data elements for business growth
  • Analyze data to drive the decision of elevated investigation issues. Come up with patterns on complex cases
  • Use expert communication and leadership skills to convey the data clearly and concisely throughout the organization
  • Manage scalable internal SOPs and training, as well as external-facing documentation and messaging
  • Report on metrics to evaluate program effectiveness, adoption, and opportunities for improvement
  • Develop relationships with technical and non-technical teams across eCommerce and Newell
  • 3+ years experience in process management/operations with a focus on Ecommerce
  • SAP Experience Preferred
  • Effectively manage multiple projects and priorities in a fast-paced, deadline driven environment
  • Works effectively as an individual and part of a team
  • Strategic thinker with the ability to see/understand the big picture
  • Experience developing and refining technical and business operational processes
  • Ability to learn, understand and converse around key business issues
  • Strong passion for both speed and simplicity
  • Ability to analyze and assess organizational needs and provide solutions accordingly
  • Interpersonal savvy; an ability to effectively work with and connect with all levels of employees across multiple functions and geographies
  • Ability to motivate teams to produce desired tangible outcomes within tight timeframes
  • Strong project planning, tracking & organizing skills
  • Strong sense of autonomy
  • Demonstrated ability to lead multiple activities and assignments simultaneously
70

Manager Business Operations Resume Examples & Samples

  • Bachelor's degree in finance, accounting, business, or other relevant field. Master’s degree preferred
  • Experience managing functional teams providing service support
  • Experience with personnel management; managing and mentoring junior managers and supervisors
  • Preferably a minimum of 5 years management experience
71

Manager Business Operations Resume Examples & Samples

  • Oversees and directs the analysis and monitoring of customer, product, company and field force performance through the effective use of data sources including dashboards, monitoring tools and business intelligences to enhance business performance
  • Provides monthly and ad hoc analytics reports regarding direct sales and re-distributed sales reports from Canadian Blood Services and Hema Quebec in and out of Compass
  • Works closely with KOP support teams in the development of Canadian reports and ensure on time delivery and quality/ integrity of reports, including the development of monthly call reporting
  • Provides support needed to develop the Canadian dashboard and other future reports
  • Monitors area manager budgets (sales and marketing funding) including the development and maintenance of regional and national reports
  • Key participant in the monthly Sales & Operations Planning sessions, quarterly financial forecasting and strategic planning process
  • As the Canadian market CRM business owner and country lead, is responsible for leveraging this investment to drive business results and performance, maintaining customer information, training the field force and ensuring full adaptation and usage in the field
  • Fulfills the role of the CRM Data Steward for Canada and works closely with the North American CRM Data Steward for support
  • Is the key contact for the CRM system inquiries and provides support to the end users
  • Works closely with end users to ensure data quality/integrity; performs regular data cleansing activities
  • Responsible for field operations including territory alignment, quota setting, field budget setting and sales performance reporting
  • Responsible for the Sales Incentive Plan including the facilitation of the annual review process, ensuring the plan is up to date with industry standards and current trends in incentive compensation
  • Leads the analysis, evaluation and recommendation regarding field force sizing, targeting, reach and frequency
  • Continuously evaluate & deploy appropriate agencies, tools, methodologies, analytical techniques & industry best practices to ensure high quality, timely & cost effective outputs. Strive to achieve operational efficiency and quality enhancements via identification of more efficient tools, systems and analytical methods
  • Manage interface with external suppliers: Market data (IMS, Brogan, Patient Groups), Market Research (Primary)
72

Manager Business Operations Process Resume Examples & Samples

  • Drive regional alignment and execution around the global deployment of processes and systems
  • Get full and proper usage of existing globally supported legacy systems and tools
  • Introduce new processes to our operations in our pursuit of relentless efficiency
  • Receive and roll out migrated operating systems and related tools and provide meaningful feedback
  • Support the deployment and improvement of Global Business Operations strategy and efforts
  • Collaborate with other district, regional, and global resources to build consistency in all processes
  • Contribute to a global operational standard to create and protect the pursuit of a Best in Class operation
  • Expeditors Product and Service knowledge
  • Transition & Implementation knowledge
  • Understanding of Process Fundamentals
  • Strong PC and analytical skills, including experience with Microsoft Office
  • Effective project management skills
  • Effective interpersonal skills, with ability to relate to employees at all levels
  • Strong organizational skills, ability to juggle multiple priorities effectively
73

Manager, Business Operations Resume Examples & Samples

  • Maximize the readiness of the GSCC to communicate, respond and mitigate during all emergencies and non-emergency events with the ultimate goal of safeguarding employees worldwide
  • Maintain daily awareness of GSCC operations, programs and activities and will provide oversight, supervision, advice and assistance as needed in coordination with the Senior Manager and Project Manager to ensure the highest level of security operations center response
  • Develop and update guidelines, policies and procedures to support department objectives
  • Directly supervise GSCC Dispatchers; oversee and maintain appropriate staffing levels
  • Oversees development and maintenance of operations manuals; approves all communication to senior management on critical issues
  • Conduct training needs analysis. Subsequently create dynamic first-class security and dispatcher-related training content and materials; deliver training to the Dispatchers
  • Maintains systems / equipment support to ensure daily and accurate maintenance and reporting on all hardware and Software equipment
  • Obtain the highest level of professional security operations center response and expertise. Convey professional knowledge to members, senior management and supporting security communications organizations during planning meetings and operational and incident response
  • Ensure business units and senior business managers have the best possible and most current information to support, prepare, respond and recover from any minor or major incident that occurs around the globe with the potential to impact company personnel or property
  • Partner with Global Security Partners to develop and implement global training and exercises that accomplish the GSCC mission of being the central security and safety communication system for The Walt Disney Company Enterprise
  • Collaborate with Global Security partners on the development and implementation of GSCC’s crisis management and business continuity program
  • Bachelor’s Degree with 5 or more years of experience in positions of increasing responsibility within the security field including 2 years of experience managing a communications, security operations or dispatch center
  • Demonstrated experienced building, writing and implementing Standard Operating Procedures (SOP)
  • Seasoned professional with the ability to manage difficult situations, leverage limited resources and design security communications programs
  • Excellent personal communication and diplomacy skills
  • Exceptional computer and presentation skills
  • “Can do” attitude
  • Ability to be flexible and adapt to meet challenges in support of TWDC’s global responsibilities
  • Ability to problem-solve effectively and independently with minimal supervision
  • Ability to work with others effectively in a diverse environment blending both technical and non-technical customers and partners
  • Possess organizational and leadership skills to provide both vision and effective program management of a variety of projects to ensure the delivery of a world-class communications environment in support of TWDC
  • 8 years of experience in positions of increasing responsibility within the security field including 4 years of experience managing a communications, security operations or dispatch center
74

Manager, Business Operations Resume Examples & Samples

  • Establish standard agreed upon Patient Billing and Collections process for the Region
  • Act as subject matter expert (SME) on all matters relating to billing, collections
  • Support, update and advise internal and external customers in billing and collections issues
  • Recommend and Implement improvements to the Billing and Collection processes, and monitor and measure progress
  • Keep abreast and current of all federal, state and local rules, regulations and laws affecting patient billing and collection activities in assigned Region
  • Develop and implement policies and procedures to ensure proper and timely billing and collections of fees due services rendered
  • Train ASCs on proper business office policies and procedures
  • Perform assessments of business office policies and processes annually
  • Assess performance of billing systems
  • Identify, train and implement preferred billing systems at Centers
  • Assist in the management of HIPAA, Compliance, Licensure and Charts Audits
  • Assist ASCs in performing quarterly and/or annual statistical reports or forms required by the state and/or AMSURG
  • Monitor claims periodically to ensure that ASCs are following necessary Medicare Rules and Regulations
  • Remediate results of periodic Chart Audits conducted by Internal Assurance
  • Assist in performing HIPAA audits for AMSURG
  • Remain alert to new business opportunities
  • Evaluate the billing and collection system of any potential acquisitions and provide a written report of findings and recommendations
75

Senior Manager Business Operations Resume Examples & Samples

  • Carryout and support the IoT team´s vision, mission, and values by providing high quality, data-driven, business operations, and administrative support to achieve a sustainable, efficient, and effective organization
  • Drive Platform wide transformation initiatives focused on alignment with market best practices
  • Lead reporting for organizational and operational topics inside Platform
  • Responsible for IoTßs governance model, & Operational Monitoring/Review
  • Lead the establishment and definition or alignment of KPIs at all levels of Platform and communicate their status to senior and executive management
  • Orchestrate and lead process frameworks in the Platform area, to ensure harmonization and alignment with central activities being executed by Transformation Office
  • Participate in cross-functional initiatives and working teams as required at a decision-making or contributor level. Drive on operational and business process improvements
  • Liaise with respective teams inside BP&O to support, and at times drive, the establishment of end-to-end repeatable business operational processes to unlock business value and engrain capabilities in the organization
  • Bachelor degree in STEM or Finance
  • MBA is bonus
  • 10+ years of experience in fast-moving work environments, demonstrating both excellent business and operational acumen
  • Results-oriented and passionate about HERE’s drive to succeed
  • Creative, smart thinker, with a proven ability to scale steep learning curves quickly. Structured problem solving skill set
  • Experience working in highly distributed organizations in companies with global reach
76

Manager, Business Operations Resume Examples & Samples

  • Produce variance explanations and review monthly, quarterly, annual financial statements with department managers
  • Distribute and review all key management reports with appropriate departments on a timely and consistent basis
  • Set monthly, quarterly and annual sales and marketing performance targets and communicate via memorandum
  • Review, understand, communicate to all stakeholders changes in policy, procedure or process that impact business
  • Prepare and submit weekly, monthly, quarterly, annual operating and capital expenditure budgets and forecasts
  • Create appropriate compensation plans with sales and marketing management that facilitate achieving and exceeding site targets while adhering to corporate compensation and payroll policies
  • Monitor all contract exceptions from Underwriting Guidelines and the Interest Grid. Have a clear understanding of such guidelines and report any patterns or concerns to the Director of Business Operations
  • Ensure company purchasing policies and procedures are adhered to. Review and approve all invoices submitted to accounts payable for payment. Responsible for overall cost control of the distribution center
  • Facilitate proposals and communication regarding inventory pricing, pricing specials, inventory sales strategies and implementation of inventory driven sales strategies amongst management and corporate management teams
  • Monitor expenses in conjunction with department managers to ensure they are consistent with budgets and forecasts
  • Monitor cancellations, suspense aging and pender reports and actively coordinate with Client Relations and Contracts to resolve any issues in a timely and efficient manner
  • Execute all reasonable requests by management of which the employee is capable of performing, and all reasonable and customary requests as directed by supervisor
  • Lead team members in day-to-day and strategic tasks to accomplish the organization’s goals and objectives
  • Partner with sales, marketing, contracts, legal, finance, accounting, compensation, payroll, and resort operations
  • Conduct effective management and oversight of third party vendors including, but not limited to, negotiating and monitoring quality and cost of services
  • 3+ years experience in Vacation Ownership
  • 5+ years managerial experience with direct reports
  • Knowledge of IBM Cognos and SQL queries for reporting
  • Experience with Oracle Business Intelligence, Hyperion SmartView, and PeopleSoft Financials
  • Previous experience effectively communicating effectively with all levels of an organization
  • Detail-Oriented and organized self-starter
77

Manager Business Operations Resume Examples & Samples

  • Develops specific departmental goals, standards and objectives which directly support the strategic plan and vision of the organization
  • Manages all activities related to staffing, including hiring, orienting, evaluating, disciplinary actions and continuing education initiatives
  • Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations
  • Supports special projects and business analyses as requested
  • Oversees billing and collections functions, ensuring timeliness, accuracy, compliance and standards fulfillment. Establishes and monitors controls
  • Compiles and analyzes internal data to establish process improvement systems
  • Minimum two (2) years of management experience required. Experience directly applicable to the area managed,Accountant or Accounting background preferred
78

Senior Manager, Business Operations Resume Examples & Samples

  • Prepare and orchestrate the strategic planning process, plan of record process, quarterly business review and board meeting presentation content
  • Manage and execute on projects related to the business and address critical areas at risk
  • Report on requested/recommended metrics, and provide clear visibility to issues as they arise. Publish regular executive dashboards
  • Ensure timely collection of weekly metrics from various groups and projects and compile accurate representation of data
  • Identify areas of risk and contact respective POC to understand current status of projects, current risks and initiatives to mitigate gaps
  • Identify potential risks and anticipated points of resistance. Present recommendations and/or specific plans to mitigate concerns and, where possible, drive implementation
  • Deliver high quality results for special projects needed by Digital Marketing, on an as-needed basis
79

Manager, Business Operations Resume Examples & Samples

  • Five (5) years cost accounting experience required. Previous work experience in facilities or closely related setting required
  • Two (2) years of increasingly responsible management experience including staff leadership and budget planning required
  • Previous experience working in higher education preferred
  • Previous experience working extensively with a Computerized Maintenance Management System (CMMS) including report generation, vendor management, customer/user interface, analysis and interpretation of data preferred
  • Considerable knowledge of accounting standards, practices and procedures
  • Considerable skills in preparing forecasts and producing accurate reports
  • Strong analytical and process management skills
80

Manager, Business Operations Resume Examples & Samples

  • Analyzes financial and operational data/performance metrics, communicates findings and risks, and makes suggestions to improve processes
  • Supports business unit management and other departments with informational requests and special projects
  • Possesses understanding of Company policies and procedures and continually implements and reviews policies and procedures for consistency
  • Trains, supervises, and develops Finance staff. Manages the day-to-day performance of the Finance team and makes suggestions to upper management for work performance improvement
81

Manager, Business Operations Resume Examples & Samples

  • Provide direct supervision/management of the Global Markets administrative team, including
  • Must be highly organized
  • Extremely flexible in order to function in a continuously demanding and dynamic environment. Must be resourceful and creative in order to act on demands and resolve problems
  • Excellent technical skills in software packages such as Microsoft Word, PowerPoint, Excel, Outlook etc
  • Good level of knowledge of CIBC's organizational structure (in relation to the program's or units' activities and objectives) an asset
  • Initiative to observe where processes can be improved and develop projects accordingly
  • Demonstrated tact, diplomacy, professionalism and discretion
  • Well developed organization/time management skills and good judgment in order to multi-task
  • Demonstrate ability to pay attention to accuracy and detail
  • Excellent interpersonal and communication (verbal and written) skills to interact with a wide range of individuals at all levels in situations that often require eliciting or sustaining cooperation and participation
82

Manager, Business Operations Resume Examples & Samples

  • Manage Marketing annual budget planning process across Telemundo Enterprises portfolio
  • Directly handle monthly tracking of expenses and calendarizations, forecasting process, which includes reconciliation and analysis of actual results versus forecast and plan
  • Establish clear and consistent channels of communication with dept. Budget Managers to provide update of financial performance and report changes to forecast
  • Supervise purchase order creation and tracking; reviewing, processing, and coding of invoices and contract payments
  • Prepare monthly accruals list and request adjustments from the accounting department as needed
  • Manage independent contracting process; ensure project funding and coding; liaise with PM&S department to ensure department is following company guidelines
  • Position will also perform Project Management duties, which include ownership for initiation, planning, design, execution, monitoring, controlling and closure of projects
  • Conduct data analysis to uncover trends, cost reduction opportunities, organizational enhancements, and other useful information that can help business make more-informed decisions
  • Work in partnership with internal parties and/or vendors during project implementations
  • Ensure department adheres to fiscally sound business practices to help control the department’s expenses
  • Maintain regular communication with department head to identify areas where we can maximize resources and/or be more cost effective across all networks and regions
  • Assist in the development of new business opportunities and special projects
  • Support department’s functions and perform other related duties and tasks as assigned or as become evident
  • At least 5 years of experience in the cable, satellite or terrestrial television industry with an emphasis on budget management
  • Ability to analyze data and other inputs in the formulation of operating strategies
  • Thorough understanding of project management phases; techniques and tools
  • Computer literacy with particular emphasis on Excel, PPT & Visio
  • Ability in Project Management tools
  • Sound business judgment, and flexibility/adaptability to manage multiple time-sensitive matters, including appropriately prioritizing among them
  • Demonstrated ability, in a positive and practical manner, to identify and resolve issues efficiently and effectively with all levels of company personnel and with outside parties
  • Highly organized with attention to detail
  • Excellence in communication, presentation and negotiating skills
  • Good judgment and ability to work independently
  • High degree of adaptability to changes in the nature of the industry
  • PMP and Agile certification a plus
  • Fluency in English and Spanish a plus
83

Senior Manager, Business Operations Analysis Resume Examples & Samples

  • Manages the development and implementation of short and long-term strategies to ensure resources are effectively utilized to meet expected demand, departmental goals, and customer requirements
  • Manages the development and implementation of strategies, metrics, scorecards, and incentives to drive and monitor business requirements and results for department and all of Grid Operations
  • Accountable for the analysis and validation of unplanned, reportable outages for Reliability reporting to the CPUC
  • Leads a team of project managers through the initiation, planning, and execution of business improvement projects and initiatives
  • Evaluates employee performance, makes hiring decisions, coaches and mentors, and prepares team for a constantly changing work environment
  • Minimum of five (5) years of experience managing, supervising, or leading an organization, unit, or teams
  • Minimum of two (2) years of experience managing projects
  • Minimum of two (2) years of experience in the Transmission and Distribution unit of an electric utility
  • Must be able to maintain NERC physical and electronic accesses by passing security screening and training requirements
  • Must be able to frequently travel with a personal or company vehicle throughout our service territory
  • Bachelor’s degree in STEMs, or Business; or equivalent combination of Education, Training or Experience
  • Graduate level degree in Business, Economics, or other related discipline
  • Four (4) years of experience in the Transmission and Distribution unit of an electric utility
  • Experience as a member of an Incident Management Team in any capacity under the National Incident Command System
84

Snr Section Manager, Business Operations Resume Examples & Samples

  • Responsible to support LRSEA in delivering predictable Operational results through the efficient execution of Lam Management System such as AOP, QOR, QCR and QFR
  • Responsible for LRSEA Key Performance Indicator Management (AOP/AIP) such Safety, Installation Cycle time, Funded Projects/I&W, DFS utilization/absorption, P&D tracking and Safety/mandatory retrofit compliance
  • Responsible in monitoring and driving DFS compliance in 60-hrs work weekly policy
  • Support Account Team in business vs resource needs analysis and summarizing analysis into justification package for review with Corporate VP for new headcount justification
  • Serve as Account Team representative during WW Resource / Gaps meeting and responsible in acquiring the required loan skilled resource to support Account Team activities
  • Responsible for LRSEA DFS resource planning to achieve availability, flexibility and quality
  • Support the Account Team in Ramp readiness planning, preparations and monitoring
  • Responsible for Outsource Service Labor management, driving resource quality, flexibility and commercial viability for LRSEA
  • Utilizing WPT to forecast Labor Transfer, Resource Gaps and DFS utilization during QCR and QFR cycles
  • Assist RBO in defining and implementing effective accountability systems, leveraging the Lam Management System
  • Assist RBO on implementation of new corporate guidelines and initiatives to drive productivity and efficiency
  • Assist RBO and collaborate with LRSEA management team to ensure that daily operations of the organization progresses smoothly