Analyst Business Operations Resume Samples

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LG
L Grant
Luis
Grant
329 Kellen Shoals
Chicago
IL
329 Kellen Shoals
Chicago
IL
Experience Experience
05/2014 – present
Los Angeles, CA
Senior Analyst, Business Operations
Los Angeles, CA
Senior Analyst, Business Operations
05/2014 – present
Los Angeles, CA
Senior Analyst, Business Operations
05/2014 – present
  • Manage the continued development of internal processes and decision making tools, enabling the team to improve support while rapidly scaling
  • Work with key stakeholders to develop an ongoing roadmap of system improvements
  • Work with departments to align workflow and share best practices
  • Develop ad-hoc financial models and business cases to support strategic initiatives and requests from senior management
  • Responsible for providing analysis on financial and operational data that is provided from our Big Data initiatives
  • 20% - Review and analyze status/progress and prepare variance analysis reports apprising management of trends and anomalies which effect performance
  • Analyze data to identify improvement opportunities and key breakdowns of workflows
12/2006 – 11/2013
San Francisco, CA
Analyst, Business Operations
San Francisco, CA
Analyst, Business Operations
12/2006 – 11/2013
San Francisco, CA
Analyst, Business Operations
12/2006 – 11/2013
  • Assists in the development of project plans including the creation of detailed work plans and timelines using project management tools
  • Develops and conducts training resulting from improved process. Assists users in documenting processes and procedures
  • Participates in the development and utilization of financial models and analysis. Prepares budgets and forecasts as directed by Manager
  • Provides management information on all areas of cost and revenue as requested
  • Measures project achievement. Evaluates data quality and assesses improvement outcomes. Identifies and calculates cost savings of improved process
  • Identify opportunities/risks/issues within the CTO team and make recommendations to improve the governance and financial reporting and processes
  • Collaborates with other regional and divisional operational organizations such as Construction, Project Management, Supply Chain, and Vendor Management
05/2000 – 11/2006
Chicago, IL
Analyst Business Operations
Chicago, IL
Analyst Business Operations
05/2000 – 11/2006
Chicago, IL
Analyst Business Operations
05/2000 – 11/2006
  • Quarterly, review the Out of Compliance metrics for Fixed Assets and work with the end users and other functions across Cisco to improve the metrics
  • Train end users, super users, and finance stakeholders on managing off Cisco premise assets and the Asset Management System
  • A strong emphasis on time management in addition to being well organized and detail –oriented
  • Perform SOX controls and ensure SOX compliance
  • Assist with acquisition integration
  • Train asset owners, finance stakeholders and others on the end to end Fixed Assets Life Cycle, and using AMS and RFID to manage assets
  • Manage any queries received from various internal and external parties
Education Education
Bachelor’s Degree in Integrity
Bachelor’s Degree in Integrity
University of Oregon
Bachelor’s Degree in Integrity
Skills Skills
  • Strong written and verbal communication skills
  • Basic computer navigation skills including Word, Excel
  • Strong critical thinking skills
  • Attention to detail
  • Initiative
  • Flexibility
  • Fast learner
  • Planning and organizational skills
  • Relationship management
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1

Senior Analyst, Business Operations Control Resume Examples & Samples

  • Support periodic AML Risk Assessment activities with respect to designated business units within TDI, including annual policy gap analysis, risk assessment (RASA), and other adhoc requests
  • Investigate AML matters escalated for the identification of suspicious activity, or identified through control processes, and assists in ensuring that the business unit takes appropriate steps to address those activities and customers and provide recommendations to mitigate such risks
  • Performs ongoing monitoring to ensure AML/ATF and Privacy compliance within designated business units
  • Investigate and assist the designated business units on day-to-day AML/ATF matters affecting the training, compliance testing
  • Delivers relevant subject matter expertise and AML/ATF advice to designated business units within the applicable Business Segment
  • Assist management, to respond to regulatory requests, findings, audits and/or examinations with respect to AML/Privacy components affecting the Business Segment
  • Maintains knowledge of new and amended AML/ATF & Privacy laws and regulations pertaining to the businesses operated by the Business Segment in all jurisdictions where the Business Segment conducts business, ensuring that updates are communicated promptly to business constituents and throughout all relevant channels
  • Conducts research as assigned to support management requests
  • Represent the BOC Team as a subject matter expert on projects, workshops, assignments, training and awareness initiatives across TDI to facilitate and oversee changes to AML/Privacy processes, systems, or practices
  • Coordinates with other AML/ATF partners and business compliance partners to ensure consistency in the application of AML/ATF programs and standards across TD Insurance
  • Ttriage and manage risk events reaching vertically across business units in order to address systemic risk and/or control opportunities aligning solution within TD risk appetite
  • Build and maintain operational relationships with TD Insurance businesses owners, second and third line of defense stakeholders
  • Manage the execution and maintenance of the TDBG Global Privacy Program in accordance with the TDBG Compliance Department mandate to uphold a strong culture of compliance
  • Job description continued under additional information
2

Senior Analyst, Business Operations Control Resume Examples & Samples

  • Product
  • Underwriting
  • Actuary
  • Reinsurance
3

Analyst Business Operations Aifa Resume Examples & Samples

  • NQF Level 6: B Degree An appropriate university degree with preference for a BSc, BSc(Eng), BSc (Comp Science) or BCom (Informatics)
  • 3 years work experience in the Financial Industry
  • 2 years business analysis/business consulting experience
4

Analyst Business Operations Resume Examples & Samples

  • Ensure all dividend payments on onloan positions are claimed back from borrower on timely basis
  • Escalate issues as appropriate
  • Manage any queries received from various internal and external parties
  • Identify and mitigate all material risk items and service issues and escalate to your Manager/ global teams on a timely basis
  • BS/BA in business, finance or related field
  • The ability to perform effectively in an environment of rapid and continual change
5

Analyst, Business Operations Resume Examples & Samples

  • Supporting each department head with budget management
  • Managing cross-departmental projects
  • Support HR partnership for recruiting, departmental transfers, equity adjustments, promotions and reviews
  • Support FNG-level projects for data analysis
  • Vendor management and payments
6

Analyst, Business Operations Resume Examples & Samples

  • Business Degree or equivalent
  • 1-3 years’ experience
  • Understanding of operational processes, forecasting and analytics
  • Excellent PC proficiency along with ability to adapt to various tools for analytics and modeling. Must be well-versed in Excel
7

Analyst, Business Operations Resume Examples & Samples

  • Coordinate small to medium projects
  • Support the Business Operations team where needed, including general administrative duties
  • Support business executives in managing key priorities, talking points, presentation slides, project metrics and interdependencies
  • Update project roadmaps with accurate status and next steps
  • Keep an archive of important information
  • Update templates and business processes
  • Prior experience in project management or project coordination on a technology or product development initiative
  • Proven ability to work well within a team environment while accomplishing individual projects
  • Proficiency with Microsoft Office Suite, especially PowerPoint
  • Experience with project management tools and presentation software highly desired
8

Analyst, Business Operations Resume Examples & Samples

  • Develops / Maintains forecasting models to predict call volume and key call statistics, with addition of future media initiatives
  • Analyze, forecast, and recommend call center metrics, routing, and processes to meet call center goals and improve call center productivity
  • Capture, store, analyze, and report on historical statistics (Key metrics, SL%, shrinkage, occupancy, AHT, forecast accuracy, etc.)
  • Analyze call volume patterns by contact queue/type and service line
  • Assist in identification of call volume trends and averages on a daily, monthly, quarterly, annual, and seasonal basis
  • Report deviations from norm and recommend changes
  • Advise management (up to VP level) of observed workflow issues and/or trends
  • Communicate proactive adjustments to workforce and metric requirements based on changing/dynamic forecasts
  • Participate in enterprise level projects representing Forecasting expertise
  • Collaborate with other departments to identify opportunities for improvement of metrics and resource utilization
  • Provide guidance and effectively partner with appropriate business leaders to integrate member channel demand into the overall forecasted need
  • Work in a 24/7 environment with the ability to work irregular hours, nights, weekends and holidays, including on-call duties for problem escalation
  • No direct responsibility but will work closely with management on workforce recommendations. Will provide input on policies and procedures regarding workforce management
9

Analyst Business Operations Resume Examples & Samples

  • Apply policies, procedures and guidelines relevant to the business functions of this position
  • Utilize experience and knowledge to meet established departmental goals
  • Work in other areas of the department, as needed or assigned
  • Basic computer navigation skills including Word, Excel
10

Analyst, Business Operations Resume Examples & Samples

  • Managing payroll and onboarding of new employees
  • 1-3 yrs experience
  • Excellent PC proficiency along with ability to adapt to various tools for analytics and modeling
  • Must be well-versed in Excel
11

Analyst Business Operations Senior Resume Examples & Samples

  • Experience of working in multinational companies
  • Previous experience related with Customer relationship, supply chain and planning activities
  • Experience in Telecom industry is highly recommended but not mandatory
12

Analyst, Business Operations Resume Examples & Samples

  • Reviews departmental actual expenses vs. budget. Issues monthly statements to Managers. Interact with Managers on expense variances; writes monthly variance reports
  • Measures, reports, and analyzes operational data necessary for variance explanations
  • Manage database systems that track field operations activity utilized for monthly reporting needs
  • Partners with HQ and field Technical Operations and Finance teams to implement program, process, and/or technology improvements to drive increased visibility into performance and operational metrics
  • Provides management information on all areas of cost and revenue as requested
  • Provides in-depth financial analysis of the corporate projects and investments
  • Prepares financial analysis using Pro forma income statements, present/future value, and other calculations
13

Analyst, Business Operations Resume Examples & Samples

  • Conducts various statistical and financial reports,as assigned.Gathers analysis and creates reports
  • Assists in budgeting, forecasting, variance analyses and relatedreports, as assigned
  • Conducts financial research, analyzes financial performance againstobjectives, and determines emerging financial trends
14

Senior Analyst, Business Operations, Int Resume Examples & Samples

  • Well-controlled, efficient & pragmatic, and
  • Scalable for the world-class organization that we are setting out to build
  • Relevant work experience in a Consumer Products and/or Media & Entertainment business People management experience
  • Qualified accountant with solid accounting background (or other relevant business education) & technical expertise
  • Experience designing, implementing, and running processes & controls
  • Experience developing and reporting on relevant business performance metrics
  • Strong communication & presentation skills – confidence & presence to interact with and present to senior executives
  • Experience with systems such as SAP, Concur etc
  • Advanced Excel skills
  • Advanced PowerPoint skills, including ability to "tell a story" using PowerPoint
15

Senior Analyst Business Operations Resume Examples & Samples

  • Assists in the development of strategic plans for existing, new, or proposed business operations
  • Provides analysis and evaluation of cost/expense problems and profit improvement opportunities existing within current business activities
  • Recommends changes in analysis and budgetary methods and procedures; analyzes the impact of various corporate projects and transactions
  • Analyzes and communicates weekly metrics, monthly results, quarterly and annual projections
  • Performs and critiques economic evaluation justifications for capital expenditures
16

Senior Analyst Business Operations Resume Examples & Samples

  • Conducting and leading advanced data mining and analytics to uncover new business opportunities and insights
  • Unify customer data, sales reports, revenue, and pipeline data into a consolidated forecast that enables sales teams to create more predictable revenue streams
  • Provide ad-hoc business modeling for short-term / long-term sales forecasting activities
  • Develop integrated analytics, projections, reports, and presentations necessary to support the business needs
  • Design sales reports and dashboards including priority indicators to measure sales performance
  • Sourcing data analytics systems, programs and software resources
  • Investigated and resolved reporting issues, and recommended improvements to ensure data integrity
  • Bachelor degree in Business, Statistics, Economics or related field
  • Analytical thinker, with 3 years or more experience working in B2B Sales and Marketing concentrating on sales analytics
  • Deep understanding/expertise of database management tools (e.g. SQL), sales analytics tools (e.g. Birst), data visualization tools (e.g. Tableau)
  • Strong MS Excel skills preferred
  • Talented in creating analyses and presentations that translate data into actionable insights with visual and written summaries
  • Innovative, highly collaborative, self-starter with a proven track-record of success
  • Ability to organize and execute on competing priorities to meet daily and periodic deadlines
  • Possesses strong problem-solving skills
  • Pays close attention to detail
  • International business experience is a plus. Ability to team well with a variety of people across all levels of the organization and across all geographies that HERE serves
17

Analyst, Business Operations Resume Examples & Samples

  • Tracks and analyzes key financial metrics and operational procedures to foster process improvements. Drives operational efficiencies and cost savings
  • Participates in the development and utilization of financial models and analysis. Prepares budgets and forecasts as directed by Manager
  • Evaluates financial risks and opportunities by creating and reviewing operational and financial metrics
  • Assists with the preparation of weekly, monthly, and annual financial reports
  • Researches variance to budget and forecast through detailed operational and financial metrics and explains results
  • Reviews journal entries during month and year-end processes
18

Senior Analyst, Business Operations Resume Examples & Samples

  • Proficiency in creating Big Data visualizations, Spotfire, Tableau, etc., preferred
  • Proficient in Excel and PowerPoint and effectively presenting analytical conclusions
  • Proficiency in Java 123, SAP, and Hyperion Planning preferred
  • Ability to quickly conceptualize; assimilate data; and perform analysis to make decisions and take appropriate action around complex problems
  • Reconciliation, analytical and critical thinking skills required
  • Ability to interface with senior leadership on analysis, reporting and recommendations
  • Works well under pressure, remaining focused and calm in the face of distractions and changing priorities
19

Senior Analyst, Business Operations Resume Examples & Samples

  • 60% - Perform budgeting, forecasting, forward pricing estimates and performance measurement system status and maintenance utilizing computers/systems as required to perform assignments and to communicate effectively both verbally and in writing
  • 5% - Use knowledge of governmental accounting methods, procedures and regulations to determine solutions to objectives demonstrating a complete understanding and application of principles, concepts and practices
  • MSJA
20

Senior Analyst, Business Operations Resume Examples & Samples

  • 70% - Provide overall cost/schedule management of small to medium sized contracts of moderate complexity. May monitor IR&D, capital projects and overhead accounts. Prepare explanation of out of tolerance variances. Maintain documentation and electronic files
  • 10% - Provide support for performance dashboards and enterprise-wide resource planning. Maintain databases; prepare reports and charts for presentations
  • 10% - Act as liaison between Accounting, Business Development, and the Program Management Office on financial issues when necessary
  • 10% - Assist management in audits and special inquires regarding pertinent financial procedures, techniques and projections
21

Senior Analyst, Business Operations Resume Examples & Samples

  • 5% - Using knowledge of governmental accounting methods, procedures and regulations, determine solutions to objectives demonstrating a complete understanding and application of principles, concepts and practices
  • Prior work experience in government contracting
  • Working knowledge of generally accepted accounting principles, earned value management system procedures and application, Federal Acquisition Regulations (FAR) and contracting requirements
  • Experience with cost accounting standards, performance measurement systems and command media
22

Analyst Business Operations Resume Examples & Samples

  • Knowledge of Fixed Assets accounting
  • Prior experience with asset management
  • Project Management and Process Improvement
  • Proficient in MS Word, Excel and PowerPoint
  • Ability to present complex information in an understandable and compelling manner
  • Experience in troubleshooting system issues
23

Analyst Business Operations Resume Examples & Samples

  • Train asset owners, finance stakeholders and others on the end to end Fixed Assets Life Cycle, and using AMS and RFID to manage assets
  • Support AMS users (address questions, data issues, provide reporting, etc.). Manage the various operational aspects of the Fixed Assets Life Cycle (i.e., purchasing, transfers & disposals)
  • Quarterly, review the assets that are Out of Compliance (missing asset tag #, location and status), publish the metrics and drive improvement by partnering with Finance and Operations teams
  • Document processes, and maintain operations manual
  • Coordinate the audits for ROW, report results, follow up and re-mediate
  • Address escalations and systems issues on an as needed basis
  • Assist with the local fixed asset audits
  • Metrics reporting, reconciliations and other ad hoc analysis
  • Perform SOX controls and ensure SOX compliance
  • Monthly review of asset transfers, retirements and disposals
  • Assist with acquisition integration
  • Support Fixed Assets projects and initiatives
24

Senior FP&A Analyst, Business Operations Resume Examples & Samples

  • 5+ years of Financial Planning and Analysis experience
  • Detailed understanding of financial budgeting and forecasting concepts and modeling
  • Solid understanding of GAAP and financial statements
  • Understanding of CAPEX and OPEX budgets and associated accounting
  • Strong critical thinking skills, with an ability to identify issues with financial data and variances to outlook/plans. Must be able to effectively explain variances and develop processes to better manage variances
  • Will be required to manage deliverables that may span multiple teams across multiple geographies. Effective organization, communication, and presentation skills will be necessary to facilitate the above responsibilities
  • Strong PC skills required, including Microsoft Access, Excel, and PowerPoint. MS SharePoint, preferred
  • Ability to organize and analyze datasets
  • Some knowledge of Essbase is desired. Familiar with using pivot table data within Excel to provide ad-hoc data analysis and reporting
  • Ability to work with Senior Level staff to effectively communicate risks and opportunities within the financial plans/outlooks
  • Ability to manage multiple priorities in a fast-paced environment
  • Eagerness to work on departmental/organization-wide projects
  • Excellent written and oral communication skills, including the ability to effectively communicate with senior management
25

Associate Analyst, Business Operations Resume Examples & Samples

  • 40% - Prepare routine financial reports for management review. Report distribution, data entry, filing, journal entry preparation and processing and other duties as assigned
  • 30% - Participate in and support preparation of budgets and cost element analysis. Assist in the analysis of data and prepare financial reports for management showing actual versus earned versus budgeted costs. Calculates, verifies and updates actual expenditures charged to budgeted accounts based on costs of labor, supplies and other related materials and assists in cost analysis on contracts
  • 20% - Support department training objectives and familiarization with department procedures
  • 10% - Maintain records and performance history in support of department financial objectives. Maintain current records by gathering a variety of data and verifying accuracy of these records
26

Analyst, Business Operations Resume Examples & Samples

  • Guide project leads and management through the annual planning and ongoing governance processes managing the IT portfolio against block allocations and funding requests
  • Synthesize highly complex financial analysis working with financial coordinators to develop recommendations and present information to executive management leading toward key IT decisions
  • Link strategies between IT Management and CTO to ensure alignment
  • Communicate regularly with the CTO team to ensure understanding of business processes and policies
  • Manage forecast of portfolios and make recommendations to the allocation of funding based on changing business needs
  • Identify opportunities/risks/issues within the CTO team and make recommendations to improve the governance and financial reporting and processes
  • Own and monitor pipeline intake process from request through estimation, impact analysis, and portfolio prioritization within the CTO function
  • A bachelor’s degree in Computer Science, Business Administration, Management Information Systems or related discipline, or equivalent work experience
  • Demonstrated work experience in the related functions
  • High-level communication skills to influence and persuade others
  • Strong written and verbal communication skills with the ability to create and present concepts and recommendations to management
  • MBA and IT related work experience
  • PMP or CPA credentials helpful
27

Junior Analyst, Business Operations Resume Examples & Samples

  • Conduct real-time monitoring of queues and skill sets and identifying intra-day trends
  • Maintain a special emphasis on looking for possible downtime and telephony issues
  • Conduct real-time monitoring of agents through the IEX real-time adherence view to ensure schedule adherence and notify support personnel on the floor to resolve adherence issues
  • Handle agents' pending time-off requests, schedule swaps, trades, etc. and the daily exception management of IEX
  • Execute reporting packages for agents, teams, and programs to provide analysis of areas of opportunity, AHT, ACW, QA, Schedule Adherence, SVL stats for previous day, WTD, and MTD
  • Send out hourly performance updates including interval and intraday SVLs, % to forecast, ASA, and callouts
  • Monitor intraday performance of call volume and staffing levels across multiple skills to ensure ongoing service performance is maintained
  • Monitor, record, and escalate real-time schedule adherence impacts including tardiness, absenteeism, and other schedule deviations
  • Key daily exception requests and update schedules
28

Analyst, Business Operations Resume Examples & Samples

  • Collaborates with other regional and divisional operational organizations such as Construction, Project Management, Supply Chain, and Vendor Management
  • Tracks and reports regional NGAN expense and capital expenditures against established targets
  • Communicates frequently with multiple organizations at all levels of the company, including partners in the regions and the division
  • Interacts as team member and sets the pace for the Financial Analysts +team. Interfaces with other department member on special projects or on an as-needed basis
29

Analyst, Business Operations Resume Examples & Samples

  • 20% - Review and analyze status/progress and prepare variance analysis reports apprising management of trends and anomalies which effect performance
  • 10% - Evaluate, prioritize, and categorize data in various forms and formats using proper accounting principles, practices and procedures
  • 5% - Utilize organizational skills to effectively coordinate schedules and work flow utilizing the knowledge of operations (manufacturing, engineering, test, etc.) as required to accomplish assigned activities and an understanding of business management systems
30

Senior Analyst, Business Operations Resume Examples & Samples

  • 40% - Manage key projects for sustaining proper Inventory levels that are compliant with MMAS requirements; understand the impact in other modules, notably the Projects Module
  • 30% - Facilitate Audit and Compliance reporting for Inventory; assist the Quarter-End Inventory Close Accrual process
  • 20% - Analysis of Key Performance Indicators for Inventory: Inventory Turns, Excess and Obsolete Inventory
  • 10% - Support Ad-hoc requests for SCMM initiatives
  • Candidates must have ERP system knowledge, Business Analytics software, strong communication, organizational, planning and scheduling, inventory skills
  • Strong knowledge and experience with MPM, EVMS, Oracle Projects Modules, Hyperion, AIPM, OBIEE and BI Publisher
  • Value Stream experience in EVMS, Billing, Direct Labor Forecast, EACs, Cash Flow Forecasting, Invoicing
  • Experience working with Auditors, internal and external, and working with organizations to create new processes to satisfy audit regulations
  • Excellent knowledge and capability in the use MS Office suite required
  • Good problem resolution skills are required
  • Excellent interpersonal skills and ability to work with cross-function/cross-site teams, and all levels of management
  • Must be able to travel domestically
31

Analyst, Business Operations Resume Examples & Samples

  • Lead in the developing and performing of complex analysis and modeling
  • Oversee the developing of the individual department reports detailing key performance indicators (KPI)
  • Manage and develop comprehensive divisional level daily, weekly and monthly reports detailing the previous months activities, along with year to date and 12 month trend detail
  • Develop ad-hoc reports, work with the applicable department management and provide context to reports
  • Develop monthly quantitative and qualitative scorecards for all line of business
  • Assist business units with developing interim business tools to allow for a level of efficiency
  • Performs other related duties as required and assigned
  • Demonstrates behaviors which are aligned with the organization’s desired culture and values
  • 4 year college degree (Bachelor) or equivalent work experience
  • Intermediate knowledge of Microsoft Office (Excel, Access, Word, PowerPoint and SQL)
  • Strong Analytical skill set
  • Strong report building experience
  • Excellent presentation and organizational skills; ability to collaborate, manage and expand relationships across the organization and with all levels of management
  • Ability to work with data, spot trends and draw conclusions
  • Correspondent Lending/Mortgage experience is a plus
32

Analyst, Business Operations Resume Examples & Samples

  • Extracting reports from databases and IT applications such as those listed above
  • Reviewing and checking information sets for accuracy
  • Accurately entering information for further analysis by other teams
  • Preparing reports on data and analytic findings for presentation to management
  • Attending meetings and representing the interests and goals of the Channel operations team
  • Knowledge of how IT systems and applications interact and are used by in-field personnel
  • Rapid recognition and analysis of changing environment and market effects
33

Senior Analyst Business Operations Resume Examples & Samples

  • Ability to work in a global team environment
  • Excited about a new function set up
  • Excellent Analytical ability
34

Analyst, Business Operations Resume Examples & Samples

  • Analyzing, designing, developing, publishing and maintaining operational reports for an organization in a complex environment
  • Identify appropriate data sources, report metrics, and tools for providing required information according to clients' requests
  • Recommends and implements new or modified reporting methods and procedures to improve report content and completeness of information
  • Combines various data sources into a comprehensive understanding of customer behaviors and feedback for service improvement opportunities
  • Demonstrate understanding of business terminology and acronyms in order to accurately interpret customers' requests
  • Identify relevant stakeholders needed to help define report requirements and resolve issues as needed
  • Review and/or identify appropriate report format to use (e.g., existing reports; new report) based on customers' needs
  • Test and review completed reports and associated metrics used in order to ensure accuracy and quality (e.g., compare to previous reports)
  • Document report database processes and procedures in order to ensure business continuity in the generation of reports
35

Senior Analyst, Business Operations Resume Examples & Samples

  • Responsibility for GTM planning and sizing to facilitate the territory planning process for the ANZ business. This informs the coverage planning and named account process cycle
  • Responsibility for Quota’s and Commissions for ANZ sales team, including
  • 5-7 years experience in a Sales Operations or Business Operations role
  • Superior analytical skills with an ability to partner with a diverse audience within the business
  • Strong interpersonal, influence, presentation and relationship skills
  • Project facilitation / management
  • US Multinational / Enterprise Software Sales and Operations Experience strongly preferred
  • Experience of CRM systems especially SF.com is strongly preferred
36

Senior Analyst, Business Operations Resume Examples & Samples

  • Work closely both internally and with outside suppliers to continue to evolve supply chain strategy for batteries, both at the battery and battery material level (i.e. nickel, lithium, graphite, etc.)
  • Prepare analysis and drive negotiations with battery and battery material suppliers
  • Track future cost trajectory for different batteries used by Tesla
  • In addition to simply providing visibility to the organization of future costs (for purposes such as financial forecasting and setting pricing), actively work to execute on that plan by focusing team on the key actions needed to hit cost targets, identifying leaders to drive projects and managing projects to conclusion
  • Act as a business partner, providing financial insights and analytical support to stakeholders across the organization
  • Work closely with engineering teams to drive a coordinated sourcing strategy
  • Bachelor's Degree in Finance, Accounting or Business required and/or equivalent experience; Engineering and other technical degrees are a plus
  • Evidence of exceptional ability
  • ​Supply chain experience in some capacity (does not need to have direct experience as a buyer, but need to understands the basics of supply chain)
  • Ability to read and interpret financial statements
  • Strong written and verbal communication skills, particularly to senior leadership
  • Ability to work cross culturally, and to be able to work and respect those of other business practices and cultures
  • Willing to travel, especially to East Asia
  • Background in chemical engineering or battery technology
  • Experience with metals mining
  • Mandarin language skills
37

Analyst, Business Operations Resume Examples & Samples

  • 3+ years related experience & Comfortable working with all Microsoft applications
  • Perform data analysis and possess analytical skills
  • Proficiency in generating data visualization using Tableau or Business Intelligence Tools
  • Proficiency in querying using SQL
  • Experience with VBA coding would be a plus
  • Supports the business through compiling, preparing and reporting metrics and statistical data used in the analysis of operational performance of designated functional area
  • Compiles and prepares statistical data used in the analysis of operational performance of designated functional area
  • Assists in managing projects through completion including project tracking, monitoring, reporting and administration
  • Communicates project status through publishing high quality project reports and presentations. Evaluates business process implications of system requirements and assesses possible redesign recommendations
  • Assists in the development of project plans including the creation of detailed work plans and timelines using project management tools
  • Works with project manager(s) to ensure the integrity and completeness of the solutions delivery process. Performs other duties as required
38

Analyst, Business Operations Resume Examples & Samples

  • Be able to Train sales representatives and recommend additional areas to cover in Training working with Learning and development
  • Be able to recommend enhancements to the tool, based on interlock with sales representatives
  • Manage production business escalations, [interlock with IT if IT intervention is required]
  • Ensure that the issues are actioned by the correct support teams, and communicate with stakeholders including announcements when needed
  • Create User Stories against the required change requests
  • In addition, this role is required to assist with testing of new features during UAT phase as well as at time of deployment
  • Be able to competently test defect resolution with business signoff
  • Understand upstream and downstream business processes
  • Understand upstream and downstream systems to the tool assigned to the SME
  • Advise Sales and other related teams on the tools related processes
  • Good working knowledge of Gii, SFDC and other related systems/tools that are critical to sales
  • Strong Communication & interpersonal skills
  • Organizational agility and ability to influence and lead change
  • Ability to work as part of a wider team across segments and geographies
  • Ability to develop strong working relationships with peers outside of department or function
  • Business process improvement experience & experience working with cross functional teams
  • Dedicated to meeting the expectations of customers(stakeholders)
  • Highly professional individual with experience interacting across all levels of the organization
  • A background in or experience in sales would be a definite asset but not a requirement
39

Senior Analyst, Business Operations Resume Examples & Samples

  • Cultivate relationships with functional P & L leaders to drive strategic scorecards and applicable performance indicators
  • Develops / leads the development of tools and processes to capture data including client profitability, revenue, sales and other data relevant to segment operations
  • Directs monthly reporting of the key performance metrics for executive meetings
  • Proactively conducts root cause analysis to identify and understand foundational issues and present potential solutions, then works with segment leadership and others throughout the Company to address people, process and technology issues
  • Directs project and system governance for the segment
  • Serves in a key partnership role with Service Delivery President and segment leaders in developing annual strategy and budgets
  • Assists in setting goals/monitoring accountable plan for Service Delivery leaders as a result of the annual strategic planning process; tracks and reports on status on a regular basis
  • BA/BS in Finance, business or a related concentration
  • Extensive experience in project management, accounting, and financial reporting
  • Ability to manage multiple complex projects at the same time, as well as the ability to stay focused on key business initiatives
  • Able to work at all levels of the organization from senior leadership to the staff level
  • Excellent skills in oral and written communications, leadership, supervision and interpersonal relationships
  • Demonstrated ability to work in a team environment that requires quick turnaround and quality output
  • Solid knowledge of all MS Office Products
  • Travel: Up to 10%
40

Analyst, Business Operations Resume Examples & Samples

  • Work with key stakeholders to develop an ongoing roadmap of system improvements
  • Perform first-level user acceptance testing to ensure that solutions meet business goals
  • Receive and resolve staff questions regarding technology use by
  • Recommend and develop training and support tools, including FAQs and other documentation, etc
  • Preemptively troubleshoot workflow challenges and recommend alternative solutions
  • Deliver training sessions as necessary on core applications for new hires joining the firm
  • Excellent academic record
  • Internal applicants must be able to demonstrate a record of success in current position
  • Ability to learn new systems and technologies
  • Training delivery experience
  • Ability to facilitate group discussions and present to large audiences
  • Strong knowledge of Saleforce.com functionality
41

Senior Analyst, Business Operations Resume Examples & Samples

  • 50% -Develop and maintain program specific Integrated Master Schedules ( IMS) in support of program planning, performance measurement and the overall Earned Value Management System (EVMS). Ensure compliance with the AR EVMS system description
  • 25% - Analyze schedule and performance data to evaluate performance against baseline and prepare customer and internal reports summarizing analysis
  • 10% - Prepare and present recommendations to management based on schedule data
  • 10% - Develop and maintain projected Estimate At Completion as required
  • 5% - Maintain auditable records/files of work performed and respond to audits from internal and external sources
42

Associate Analyst, Business Operations Resume Examples & Samples

  • 50% - Perform budgeting, forecasting, EAC estimates and performance measurement system status and maintenance utilizing computers/systems as required to perform assignments and to communicate effectively both verbally and in writing
  • 20% - Review and analyze status/progress and prepare variance analysis reports apprising management of trends and anomalies which effect performance. Prepare customer and internal reports as required
  • 20% - Evaluate, prioritize, and categorize data in various forms and formats using proper accounting principles, practices and procedures
  • 10% - Determine solutions to objectives demonstrating a complete understanding and application of principles, concepts and practices
43

Senior Analyst, Business Operations Resume Examples & Samples

  • Coordinate and Partner with Key Business Stakeholders
  • Work with department stakeholders to capture and maintain prioritized list of projects and technology opportunities
  • Communicate with enterprise technology development team and key department stakeholders regarding project status
  • Participate in capturing requirements from end users
  • Develop presentation and report deliverables for eTech leadership
  • Provide ongoing technical and business support for staff on Salesforce.com and other key applications
  • Respond to staff questions regarding effective use of our systems for daily tasks
  • Proactively assist with the identification of training and development requirements of end users
  • Maintain current knowledge of our systems and subsequent upgrades or changes
  • At least 1 year of professional experience
  • Must possess at least two of the following
  • Ability to communicate effectively via phone, email and in person with internal customers
  • Proven experience with solution focused problem solving
  • Ability to analyze business processes and identify opportunities for improvement
  • Ability to manage multiple priorities while meeting competing deadlines
44

Senior Analyst, Business Operations Resume Examples & Samples

  • Become the go-to-market process expert & serve as a trusted advisor to the leadership team
  • Define and report against sales plan targets and business metrics in partnership with finance
  • Lead the design and execution of strategic growth initiatives
  • Identify sales process optimization opportunities; support process enhancements, modifications and best practices development
45

Analyst, Business Operations Resume Examples & Samples

  • Interprets historical, current, and projected data to identify operational problems, causes, and identify areas for which procedural or system changes are warranted
  • Conducts analysis of business operations to understand operational strengths and weaknesses and identifies opportunities to automate/improve processes and functions
  • Interviews operational stakeholders and conducts on-site observations to ascertain unit functions, work performed, and methods used to achieve process outcomes
  • Collaborates with process stakeholders, management, vendors and IT staff to resolve issues. Troubleshoots issues with computer applications or systems
  • Develops project plans and documentation to support the project implementation
  • Documents findings and prepares written recommendations for implementation of new systems, procedures, or organizational changes
  • Measures project achievement. Evaluates data quality and assesses improvement outcomes. Identifies and calculates cost savings of improved process
  • Develops and conducts training resulting from improved process. Assists users in documenting processes and procedures
  • Participates in ad-hoc special projects that may include budget preparation, forecasting, reporting, and trend analysis
  • Analyzing qualitative and quantitative data
  • Continuous improvement models
  • Conducting training
  • Process maps, technical writing, and reporting
  • Maintaining an established work schedule
  • Effectively using interpersonal and communications skills including tact and diplomacy
  • Effectively using organizational and planning skills with attention to detail and follow-through
  • Ability to maintain discretion and confidentiality
  • Strong analytical, planning, organizational, and time management skills
  • Effective technical writing skills
  • Working in a cross-functional team environment
  • Interpreting and applying rules, regulations, policies, and procedures
  • Use a variety of spreadsheet, word processing, database, and presentation software
  • Advanced proficiency in business applications, such as Microsoft Office Suite, particularly Excel
  • Proficiency in using software applications to conduct data analysis, data extraction, and reports development
  • Two years related work experience
  • Direct experience conducting operational analysis in higher education
46

Senior Analyst, Business Operations Resume Examples & Samples

  • You must have a genuine passion for electric vehicles, energy storage, and/or environmental sustainability. Without an innate passion, you would find what we're trying to do too difficult
  • You must thrive in a fast-paced, entrepreneurial company
  • We are building real products, not presentations. This must excite you
  • Lead the development of the Gigafactory facility’s forward looking construction plan
  • Aggregate inputs on needs for physical space and infrastructure in order to create capital and human resource needs
  • Develop detailed cost model on various construction methodologies and building components to enable the most cost efficient factory expansion
  • Analyze contracting methodologies, procurement, and partnership strategies that will reduce risk and enable cost efficient and expedient construction
  • Lead relationships with major subcontractors to collect, analyze and report on real time cost and schedule performance data from partners in the field. Use this information to lead the construction management team in problem solving cost reduction and risk mitigation strategies
  • Ensure clear accountability for, and tracking of, all construction costs
  • Challenge construction and engineering teams to ensure cost effective design, buyout and construction processes. Facilitate CapX approval process for all Gigafactory construction related purchases
  • Manage collaborative process with Gigafactory partners to ensure integrated design, purchasing, and construction of facilities to deliver the lowest total cell cost
  • Project manage implementation of state and county incentives
  • Develop ad-hoc financial models and business cases to support strategic initiatives and requests from senior management
  • Manage the continued development of internal processes and decision making tools, enabling the team to improve support while rapidly scaling
  • Maintain strong relationship operational leaders
  • This position has significant interaction with the CFO, CTO, Gigafactory VP, and other leaders
47

Analyst.business Operations Resume Examples & Samples

  • Background in payroll practice, with at least 15 years relevant experience
  • Knowledge of legislative requirements in IIT, organization's payroll system and salary grades, government benefit policy
  • Good team player with effective communication and well developed interpersonal skills
  • Sound knowledge of the organization's human resources information systems and computerized payroll system
  • Numeric accuracy and willing to take extra responsibilities