Trust Operations Specialist Resume Samples

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ER
E Rutherford
Emelia
Rutherford
49387 Frankie Path
New York
NY
+1 (555) 919 7744
49387 Frankie Path
New York
NY
Phone
p +1 (555) 919 7744
Experience Experience
Detroit, MI
Trust Operations Specialist
Detroit, MI
Shields-Stracke
Detroit, MI
Trust Operations Specialist
  • 50% - Perform Specialized Trust Operational Work
  • Provide necessary level of support to Operations Manager
  • Manage multiple sources of incoming electronic data via email and workflow
  • Provides assistance to our Sweep Unit in posting income
  • Provides assistance to staff members on issues and/or problems of complexity and can resolve most issues on own
  • Reviews paperwork to ensure accuracy and compliance with established policies, procedures and government regulations
  • Performing reconciliations of trust accounts,
Chicago, IL
Senior Trust Operations Specialist
Chicago, IL
Douglas and Sons
Chicago, IL
Senior Trust Operations Specialist
  • Working closely with the management to ensure work is submitted on time and all the necessary signatures and approvals are obtained
  • Performs system balancing work and monitors own work for accuracy
  • 40% - Perform Specialized Trust Operational work on one or more of our core systems
  • Perform Specialized Trust Operational work on one or more of our core systems
  • Frequently interacts with both internal co-workers and external counter parties to receive and deliver instructions for completing and properly processing work
  • Provides assistance to other internal units
  • Printing and mailing trust checks per instructions provided by other departments
present
Philadelphia, PA
Trust Operations Specialist Senior
Philadelphia, PA
Sawayn-Von
present
Philadelphia, PA
Trust Operations Specialist Senior
present
  • Handle movements of cash (wire transfers, deposits, transfers, ACH, checks, etc.).Perform cash management sweep processing
  • Receive and process trades with the established clearing institutions, including Mutual Fund processing
  • Perform DDA and suspense account reconciliation
  • Perform Trust Accounting system entry and maintenance
  • Handle Bill Payment processing
  • Process dividends and bond income through Trust Accounting system, including Mutual funds
  • Receive corporate action notices. Coordinate responses regarding corporate actions
Education Education
Bachelor’s Degree in Business Related Field Preferred
Bachelor’s Degree in Business Related Field Preferred
Quinnipiac University
Bachelor’s Degree in Business Related Field Preferred
Skills Skills
  • Good analytical and problem solving skills, including attention to detail
  • Ability to adapt to a changing environment and learn quickly
  • Ability to complete work within established deadlines
  • Proficient with Microsoft Office products and programs
  • Able to multitask with minimal supervision
  • Demonstrates ability to identify and resolve problems
  • Ability to support departmental projects and initiatives
  • Demonstrates the ability to independently manage information security control assessments
  • Good communication (written and verbal) and interpersonal skills
  • Reliable time management and organization skills
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5 Trust Operations Specialist resume templates

1

Trust Operations Specialist Resume Examples & Samples

  • Analyze and interpret a wide variety of transactions and be conscious of impact to clients and risk to company
  • Process a variety of securities and cash related transactions with minimal assistance
  • Identify, research and resolve problems, and take necessary actions to balance differences within Trust Support Services Systems and Accounts. Contact clients when necessary
  • Review and verify data input and output
  • Research special items and complete special projects as needed
  • Retrieve and utilize information from trust system and other data sources. * Other duties as assigned
  • Bachelor's degree in business related field preferred
  • Display professional attitude
  • Basic knowledge of Microsoft Word and Excel
  • Good analytical, organizational, and balancing skills
  • Ability to effectively prioritize work volume and resolve routine problems
2

Trust Operations Specialist Resume Examples & Samples

  • Enters data
  • Processes transactions
  • Supports wire transfers
  • Communicates with internal and external partners/mutual fund companies
  • Transfers bonds
  • Demonstrates ability to identify and resolve problems
  • Demonstrate a willingness to learn and apply new concepts, accept change and grow within the position
3

Agency & Trust Operations Specialist Resume Examples & Samples

  • University graduate with minimum of 2 years relevant work experience
  • Strong command in both English and Cantonese, written and oral
  • Ability to apply firm's policies and procedures to daily works
  • Ability to prioritize workload and meet tight deadlines
  • Ability to identify and escalate issues to supervisor's attention
  • Excellent problem solving and analytic skills
  • Work effectively under pressure
  • Proficiency in MS Office application
4

Trust Operations Specialist Resume Examples & Samples

  • Payroll Processing
  • Bill Payment
  • Check processing
  • Miscellaneous income processing
  • Scheduled disbursement and scheduled deposit posting and monitoring
  • Performs Trust ware data entry and file maintenance - Daily
  • Handle movements of cash (wire transfers, deposits, transfers, ACH, checks, etc.). - Daily
  • Reconciliation of department suspense accounts
  • Special Fee processing
  • Transfer of fees to GL and reconciliation of GL
  • Processes income collection - dividends and interest, from custodian accounts
  • 20150728
5

Trust Operations Specialist Resume Examples & Samples

  • Performs Trust ware data entry and file maintenance – Daily
  • Receive and process trades from the established clearing institution - Daily
  • Receive notices and response request forms regarding all corporate actions issues - Back Up
  • Handle asset movement (free receipts and deliveries) - Back Up
  • Process physical security transfers (deposits and withdrawals) - Back Up
  • Ensure proper safekeeping of assets - Daily
  • Reregister securities as directed - Back up
  • Handle movements of cash (wire transfers, deposits, transfers, ACH, checks, etc.) - Daily
  • Perform DDA and suspense account reconciliation - Daily
  • Provide necessary level of support to Operations Manager
  • Provide operational support to the Administrative staff
  • Factor updates for all money market funds - Daily
  • Reconcile cash management positions with fund companies - Daily
  • Reconcile cash position at custodial - Daily
  • Calculate accrued interest of all cash management funds - Monthly
  • Cash management processing - Back up
  • Income calculation and processing - Daily
  • Monitor the trust operations mailbox to ensure that all issues are resolved on time. - Daily
  • 20110706
6

Trust Operations Specialist Resume Examples & Samples

  • Maintains confidentiality of information as well as controls and protects all bank sensitive information and materials, even if not related to assigned area
  • Performs complex, high-risk, monetary assignments including, but not limited to, analysis of account, records, reports and activity. Provides management with results and recommendations where applicable
  • Interfaces directly, on a timely basis, with trust administration, internal and external sources in the resolution of work related to inquiries, problems or discrepancies, as they arise
  • Interprets and comprehends standard legal documents applicable to assigned function
  • Recommends and coordinates the implementation of approved procedures to enhance productivity and gain efficiencies for various functions within the unit
  • May be assigned small-to-medium, short-term projects by management
  • Effectively applies trust accounting policies and procedures within the various systems utilized to perform the daily functions
  • May cross train staff in daily functions as requested by management
  • High school diploma or equivalent combination of training and experience required
  • Bachelor's degree highly desired
  • Vocational/specialized training in Trust
  • Minimum of 5 years directly related Trust experience
  • Trust operations experience required
  • Extensive working knowledge of accounting principles and accounts receivable experience in Trust
  • Good background in trust computer system (TrustDesk) applications and other applicable systems related to trust operations functions
  • Accounting principles
  • PC proficiencies in Microsoft Suite to include, Word, Excel, Outlook & PowerPoint
  • Demonstrated experience in planning and organizational skills
7

Trust Operations Specialist Resume Examples & Samples

  • Requires a high school diploma or G.E.D. and 2 - 3 years of technical experience
  • Basic understanding of securities processing and trust banking or brokerage industry
  • Must have excellent analytical, organizational and financial reconciliation skills
  • A high level of initiative, accuracy and attention to detail are required
  • Exceptional customer service skills, and the ability to work collaboratively with a team are a must
8

Senior Trust Operations Specialist Resume Examples & Samples

  • 40% - Perform Specialized Trust Operational work on one or more of our core systems
  • Typically requires college degree and 5 plus years of technical experience
  • Very strong understanding of securities processing and trust banking or brokerage industry
  • Strong computer proficiency and excellent mathematical and communication skills
  • Intermediate level proficiency in Excel (ability to modify/format spreadsheets)
  • Knowledge of the DTCC and Fed depositories
9

Trust Operations Specialist Resume Examples & Samples

  • 50% - Perform Specialized Trust Operational Work
  • College degree or equivalent work experience and 2 – 4+ years of Corporate Actions experience is required
  • Advanced computer, mathematical and communication skills
  • Demonstrates the ability to independently manage information security control assessments
  • Good communication (written and verbal) and interpersonal skills
  • Reliable time management and organization skills
  • Aptitude to lead complex efforts with minimal supervision
  • Willingness to collaborate across the organization
  • Ability to adapt to a changing environment and learn quickly
  • Proficiency in risk management and/or audit framework
  • Technical knowledge and/or experience in security or another technical domain
  • Experience in creating management reports
10

Trust Operations Specialist, Senior Resume Examples & Samples

  • Performs and reviews high-risk monetary assignments including, but not limited to, analysis of account records, reports and activity. Independently researches and resolves complex exceptions
  • Provides or assigns unit support for staffing shortages (ie. vacations, leaves, etc.), with thorough in-depth knowledge of multiple functions within the unit. Provides cross training as needed
  • Proactively participates in developing, recommending and implementing policies and procedures. Tests and validates procedures to ensure efficiency and effectiveness of processes to achieve set objectives
  • Assigned and/or initiates medium to large projects to enhance and enable daily processes
  • Oversees suspense account reconciliations and substantiates supporting documentation to ensure within procedural guidelines
  • Reviews and produces various statistical reports for presentation to management
  • Fully Interprets and comprehends legal documents applicable to multiple functions within the unit
  • Provides unit support for staffing shortages (ie. vacations, leaves, etc.) with thorough knowledge of multiple functions within the unit
  • Maintains extensive knowledge of trust policies and procedures and their application within the various systems utilized to perform multiple functions within the unit
  • Acts as liaison between trust administration, investments and operations to resolve problems and coordinate workflow
  • Associates degree preferred
  • Vocational/specialized training preferred
  • Minimum of 7 years directly related experience
  • Extensive trust operations background
  • Thorough working knowledge of all accounting principles
  • Experience with multiple trust proprietary systems and other applicable systems related to trust operations functions
  • Analytical and research
  • Statistic compilation
  • PC proficiencies including Word, Excel, etc
11

Trust Operations Specialist Resume Examples & Samples

  • 40% - Perform Specialized Trust Operational work on one or more of our core systems. Protects the interests of the bank and our client by accurately posting specialized work on one or more of our core systems in a timely basis. Work is high volume and large dollar value. Frequently interacts with both internal co-workers and external counter parties to receive and deliver instructions for completing and properly processing work. If instructions are not clear or insufficient as to detail, identifies the problem and proactively resolves such with the instructing party
  • 30% - Independently research and resolve processing issues Identifies unit's processing errors or potential processing issues, determines and implements corrective action and communicates the impact of these actions to the appropriate parties involved. Performs system balancing work and monitors own work for accuracy
  • 20% - Research and Respond to client inquiries Responds to our client inquiries regarding their work in a timely, clear and appropriate manner. Provides sufficient details to answer questions and identify errors or potential issues
  • 10% - Perform analysis on area's functions, provide input on opportunities to enhance unit's processing Reviews unit's processing routines and procedures, methods and flows of communication, and reporting tools and provides input to management with recommendations that would have a positive impact on efficiency and client service. Risk Management Focus on the Bank's soundness through a demonstrated knowledge of and a sensitivity to the current regulatory environment; Recognize and proactively address risk (including but not limited to those associated with Bank Secrecy Act, anti-money laundering, consumer compliance and fair lending); Actively manage the control environment to avoid losses (including compliance with wage and hour policies), and ensure proper safekeeping of bank and customer assets; Actively support and ensure data accuracy and integrity for their responsible area; and, Effectively manage and proactively address risk in change activities
  • Strong ability to work independently
12

Trust Operations Specialist Senior Resume Examples & Samples

  • Perform Trust Accounting system entry and maintenance
  • Process physical security transfers and reregistration as needed
  • Handle movements of cash (wire transfers, deposits, transfers, ACH, checks, etc.).Perform cash management sweep processing
  • Handle Bill Payment processing
  • Reconcile Outstanding Checks
  • Perform DDA and suspense account reconciliation
  • Monitor Trust Operations inquiries to ensure that all job related issues are resolved on time
  • Responsible for proper processing and safekeeping of vault assets by ensuring procedures are adhered to
  • Monitor secure mail distribution between Trust office locations
  • Provide operational support to Internal Clients (i.e. all applicable business units within the Wealth Management)
  • Complies with all applicable federal and state laws and regulations
  • Receive and process trades with the established clearing institutions, including Mutual Fund processing
  • Process all mutual fund trade settlements
  • Receive corporate action notices. Coordinate responses regarding corporate actions
  • Process asset transfers (free receipts and deliveries)
  • Process dividends and bond income through Trust Accounting system, including Mutual funds
  • Assist management with compliance to all applicable Federal and State laws and regulations
  • Complete fee processing (include set up and posting)
  • Specialist: two to four years related experience and/or training. Accounting background is a plus
  • Senior Specialist: four or more years related experience and/or training, preferably in finance or accounting
  • 10/26/2016
13

Trust Operations Specialist Resume Examples & Samples

  • Processes and data enters cash transactions and/or securities trading transactions for purchases and sales of assets on systems and prepares related general ledger, DDA entries, and wire settlement; Settles all trust related trades, inputs trades on bank systems, reconciles and confirms entries with custodian bank
  • Monitors re-organization (mergers, splits, tenders, calls and spin-offs) notifications, determines impact to accounts, makes necessary account changes to determine tax impact and allocates cost to accounts
  • Processes and balances asset dividend and interest income, GNMA/FNMA principal and interest payments for accounts
  • Provides assistance to staff members on issues and/or problems of complexity and can resolve most issues on own
  • Prepares supporting account transaction documentation and verifies transaction accuracy; performs account maintenance on existing accounts and closing account activities
  • Reviews paperwork to ensure accuracy and compliance with established policies, procedures and government regulations
  • Provides instructions and guidance to Officers to ensure receipt of required documentation and to ensure account updates and transactions are correct
  • Monitors the receipt of assets and failed deliveries; works with custodian to resolve problems and expedite transfers
  • Responds to customer inquiries, conducts research and solves moderately complex problems
  • Follows up on all details of issues and ensures quality control is maintained
  • Opens new accounts on accounting system and monitors all opening activities including asset funding, documents, files, statements, compliance and CIP guidelines, checklists, and any other special requirement
  • Provides basic to intermediate level administration and customer support to Relationship Manger/Administrator/Financial Consultant team in managing their assigned accounts
  • Serves as the direct contact for routine customer inquiries, account research, and solves moderately complex problems
  • Drafts letters and correspondence to client for Relationship Manager’s review
  • Prepares supporting account transaction documentation and verifies transaction accuracy
  • Monitors customer account cash flow status and notifies Relationship Manager of current or anticipated overdrafts
  • Or disapproves transactions based on document provisions and department controls
  • Serves as vault custodian as required
  • Opens and/or processes incoming mail or distributes mail to appropriate party
  • May generate standard department reports, forms and correspondence such as requests for additional information, verification, account maintenance, disbursements, etc
  • May involve performing duties with respect to the bank’s Registered Transfer Agent, and be subject to all the regulations and requirements applicable thereto
  • Serves as a trainer and guide for new hires and less experienced staff
  • Incumbents at this level may be in training for the next level of advancement
  • Incumbent could be a workflow leader
  • High School Diploma, GED or equivalent amount of training and experience
  • Degree in Business, Finance, or Accounting preferred or equivalent amount of work experience
  • 5 years of Trust, securities, or bank operations experience
  • American Bankers Association courses or other education in banking preferred
  • Proficient in Microsoft Office Software (Word, Access, Excel)
  • Strong written and interpersonal communication skills
  • Ability to work well in a team environment with little direct supervision
  • Ability to process work accurately, recognize and research potential problems arising in daily duties
  • Ability to train other staff
  • Ability to assist in the development of key internal procedures and controls
14

Trust Operations Specialist Resume Examples & Samples

  • Collect client trust funds timely and accurately
  • Prevent issuance of client Tax Payments, Ceridian Direct Deposits, and Official Ceridian Check payments prior to funds being disbursed
  • Review and analyze Funds Collection accounts receivable balance report to assure clients are funding correctly based on contractual obligations
  • Act as a liaison for Customer Service Department to provide technical support and research on funding issues in a timely manner, including monitoring the appropriate phone queues
  • Perform daily collection activities associated with Missing Wires, Reverse Wires, and ACH returned items
  • Responsible for accurately loading and processing multiple transaction deposit and disbursement types in a fast paced, deadline oriented environment
  • Manage multiple sources of incoming electronic data via email and workflow
  • Must have the ability to process all payroll taxes to minimize potential penalty and interest exposure
  • Handle exception based requests from both internal and external customer e-mails and/or phone calls
  • Monitor incoming or outgoing disbursement files to identify, research and resolve issues related to a file
  • May act as a liaison between employers, agencies, and tax partners to resolve disbursement issues
  • Review reports to ensure files were processed accurately and completely
  • Will process bank and funding changes, stop payments and other wage attachment exception requests
  • May send correspondence to external customers, business partners or agencies regarding disbursements
  • Bachelor’s degree - Emphasis in finance, accounting or business administration preferred or minimum 3-5 years related experience and skill set
  • Must possess strong customer service skills which includes the ability to communicate across functional areas and negotiate through difficult situations
  • Demonstrated strong oral and written communication skills and an ability to interact with all levels of the organization
  • Must have strong organizational skills with an ability to make decisions quickly in a fast paced, deadline driven environment
  • Must possess a high level of initiative and be able to work independently with minimal supervision
  • Must enjoy working within an environment that has constant growth, enhancements and change
  • Must demonstrate proficiency with all desktop tools; Microsoft Office, Word, Excel
  • Must demonstrate flexibility and a willingness to work closely with others in a dynamic and ever changing environment
15

Trust Operations Specialist Resume Examples & Samples

  • Monitoring and sending Swift messages for offshore cash movement with the offshore banks
  • Support with monitoring CacheMatrix trading system for incoming money market mutual fund trades and take action for execution at the respective funds
  • Monitor the trust accounting systems (SEI Trust and SEI Global 3000) to ensure incoming trade files are posted
  • Monitor and ensure daily accrual rates are received and input into our database
  • Reporting to Trust Operations Supervisor or Manager, the Trust Operations Specialist II is responsible for performing trust operational processing for a specialized unit within Trust Operations
  • This position can be cross-trained on one to two additional functions and can service as support for other staff within the unit
16

Trust Operations Specialist Resume Examples & Samples

  • Client base fee calculations to ensure company compliance with SEC Regulation R
  • Support of various other departmental functions including but not limited to client account set-up, maintenance and closings, internal and external money movements, account reconciliations, escheatment processing
  • 3-5 years experience in the financial services industry
  • Attention to detail and accuracy a must
  • Ability to complete work within established deadlines
  • Direct experience with SEI Investment's Trust 3000 system a plus
  • Experience using Microsoft Office applications, particularly Excel
17

Senior Trust Operations Specialist Resume Examples & Samples

  • Accurately process client requested transactions on trust accounting and deposit systems within procedural requirements and deadlines (examples: account set up, account maintenance, account closings)
  • Independently conduct research for more complex internal and external inquiries
  • Prepare documentation regarding the clients to various department committees for review and approval
  • Responsible for other functions as needed to support the administration of the Private Wealth Management clients, such as account reconciliation
  • 3+ year experience in financial services client support role
  • Experience providing client service/support of Trust/investments accounts for high net worth clients in a Private Bank. Experience using the SEI accounting platform and/or TouchPoint
  • Experience supporting the administration of revocable and irrevocable trust accounts
  • Experience in providing customer service for banking clients, including opening accounts in a call center or branch office
  • Knowledge of investment and deposit products
  • Knowledge of reconciliation
  • Strong organization, time management and analytical skills
  • Attention to detail and understands the importance of data accuracy
  • Ability to identify issues and drive for resolution
  • Knowledge of Microsoft Office (word, excel, outlook). Ability to manage excel spreadsheets
  • Aptitude for learning and working in a service and team environment with a sense of urgency
  • Ability to perform responsibilities accurately and independently, in a fast paced multi task environment
  • Ability to prepare client materials in an accurate, complete and professional manner
  • Ability to prioritize and handle large inflows of workload during peak processing times
18

Trust Operations Specialist Resume Examples & Samples

  • Degree in Business, Finance, or a High School Diploma, GED or equivalent amount of training and experience
  • American Bankers Association courses or other education in banking preferred. Skills and Abilities
  • Ability to assist in the development of key internal procedures and controls. Certificates, Licenses, Registrations
  • No specific certifications, licensure or registrations are needed to satisfactorily perform this job. ccounting preferred or equivalent amount of work experience
19

Senior Trust Operations Specialist Resume Examples & Samples

  • The accurate set-up of client account fee schedules within the department's recordkeeping application
  • Support of the client account fee billing process
  • Timely and accurate responses to inquiries related to client account fees
  • Support of various other departmental functions including but not limited to internal and external money movements, income and dividend collection and distribution, asset transfers for new and closing accounts and corporate action processing
  • 3+ years experience in the financial services industry
  • Attention to detail and accuracy
  • Positive attitude and willingness to learn new skills and assist colleagues when necessary
  • Ability to complete work accurately and independently within established deadlines
  • Ability to support departmental projects and initiatives
  • Direct experience with SEI Investment's Trust 3000 system
  • Attention to detail. Willingness to learn, assume responsibilities and assist colleagues
20

Senior Trust Operations Specialist Resume Examples & Samples

  • Responsible for trading time sensitive Cash Management Money Market Sweep Funds
  • Preparation of rates and income processing
  • Provides assistance to other internal units
  • Responsible for balancing daily net settlement, cash
  • Interacting, building and maintaining relationships with the Money Market Fund companies and internal relationships through excellent customer service standards
  • Four plus years of experience in securities processing, trust or brokerage industry
  • Strong computer, mathematical and communication skills
  • Ability to demonstrate strong analytical and problem solving skills
  • Detail-oriented and ability to process work with accuracy and meet time sensitive deadlines
  • Strong PC skills, including standard desktop software
  • May be required to work extra hours in heavy volume periods
  • Experience with investment processing and accounting systems, SEI preferred
21

Senior Trust Operations Specialist Resume Examples & Samples

  • Printing and mailing trust checks per instructions provided by other departments
  • Processing stop payments on outstanding trust checks
  • Researching and processing exception or return ACH items and communicate administrators with return items
  • Returned or failed wires and inform originators of the wire that wire is rejected or returned
  • Processing Outgoing wires (MT103)
  • Balancing daily work and preparing daily credit and debit G/L tickets (manual or electronic)
  • Working closely with the management to ensure work is submitted on time and all the necessary signatures and approvals are obtained
  • Strong understanding of securities processing and trust banking or brokerage industry
  • Must have strong team work to support colleagues during heavy workloads (e.g. beginning & end of the month)
  • This position requires high accuracy and efficiency, strong organizing, prioritizing skills and time management to meet time sensitive deadlines
  • Ensure controls and risks are in line to account for successful audits
22

Trust Operations Specialist Resume Examples & Samples

  • Responsible for trading mutual funds, CDs, GICs and CTF activity
  • Sending wires and settling incoming wires
  • Provides assistance to our Sweep Unit in posting income
  • Responsible for balancing daily net settlement, cash and FundServ
  • Interacting, building and maintaining relationships with the Mutual Fund companies, transfer agents, banks, the SEI Private Trust Company, and internal relationships through excellent customer service standards
  • Must be detailed oriented and demonstrate analytical and problem solving skills