Assistant Property Manager Resume Samples

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B Welch

Brisa

Welch

953 Cremin Unions

New York

+1 (555) 946 6367

953 Cremin Unions

New York

Phone

p +1 (555) 946 6367

Experience Experience

Boston, MA

Assistant Property Manager

Boston, MA

Bogan Group

Boston, MA

Assistant Property Manager

Handle all tenant requests for special work Obtain estimate, provide proposal, order work, and invoice tenant for such work
Handle all tenant requests for special work. Obtain estimate, provide proposal, order work, and invoice tenant for such work
Assist with the financial management of the property, working with the Property/General Manager, property accountant and property team to:
Receive and log work order calls, create and dispatch work orders, or facilitate and maintain tenant work order system such as IMPAK
Assists senior management in the development and implementation of policies and procedure to improve the effective and efficient use of properties
Work closely with third-party service providers to ensure that assets are managed to yield optimal returns
Work closely with a Property Manager to create, administer, or modify administrative processes, procedures, and associated manuals

Philadelphia, PA

Assistant Property Manager, Industrial

Philadelphia, PA

Roberts Group

Philadelphia, PA

Assistant Property Manager, Industrial

Prepare and monitoring vendor service contracts. Potential duties are as follows and are dependent on the type, size, and complexity of the building(s) managed
Processing AP batches and monitoring AR collections
Potential duties are as follows and are dependent on the type, size, and complexity of the building (s) managed
Maintains intimate knowledge of lease agreements and ensures compliance from accounting and Ops perspective
Maintaining work order systems
Conducting routine property inspections
Coordinating move in and outs

present

Boston, MA

Senior Assistant Property Manager

Boston, MA

Rolfson-Reichert

present

Boston, MA

Senior Assistant Property Manager

present

Oversee tenant requests for work orders, to include obtaining estimates, providing proposals, submitting work orders, and invoicing tenants
All managerial functions which are included in the Property Manager and General Manager job
Execute all areas defined as part of the Property Manager job description, in the absence of the Property Manager
Responsible for leading regular inspections of properties with janitorial and landscape providers and any other service provider as directed by management
Manage the building staff in the absence of the Property Manager or General Manager. Includes
Can oversee aspects of tenant improvement work with management oversight
Obtain aging report on behalf of Property Manager or General Manager and follow up on all

Education Education

Bachelor’s Degree in Professional Customer Service

Rutgers University

Bachelor’s Degree in Professional Customer Service

Skills Skills

Ability to meet deadlines without compromising accuracy, excellent product quality and attention to detail
· Strong written and verbal communications skills, with ability to produce communications and other materials that are effective and of a professional nature
Strong written and verbal communications skills, with ability to produce communications and other materials that are effective and of a professional nature
Ability to provide superior internal and external customer service; ability to exercise good judgment and self-control
Exhibit a high level of professionalism and excellent interpersonal skills
Ability to work long, irregular hours, a varied schedule including weekends, and ability to return to work for emergency situations on an on-call basis
Take ownership of responsibilities and ability to work independently while maintaining confidentiality and professionalism
Computer proficiency in MS Office (Outlook, Word and PowerPoint) and especially strong skills in Excel
Strong analytical skills and effective problem solving skills coupled with the ability to work independently and effectively manage concurrent tasks
Ability to independently prepare accurate and detailed monthly financial reports

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Assistant Property Manager Resume Examples & Samples

Act in property manager capacity as needed
Manage the preparation of and give approval on accurate tenant billings
Supervise the preparation of monthly bank deposit(s), ensuring adherence to owner/manager established deadlines
Obtain aging report for property manager and deliver standard correspondence to address tenant delinquencies
Prepare portions of the monthly financial statement and code property invoices
Prepare aspects of annual budget preparation
Lead regular inspections of properties with janitorial provider
Participate in the performance oversight of all service contractors who perform contract services
Prepare the monthly report summary of certificates of insurance
Ensure that Tenant handbook are maintained up to date and ready for distribution to new tenants
Prepare lease abstract for new tenant files, prepare monthly rent roll for supervisor’s review
Ensure that all property files are prepared and maintained in orderly and logical manner including leases and contracts

Assistant Property Manager Resume Examples & Samples

Experience in property or finance related industry
Display initiative and present a pro-active approach to all tasks
The ability to work autonomously, as well as part of a team
Be flexible and adaptable to changing work environments and workloads
Tertiary qualified, preferably in a property related degree

Assistant Property Manager Resume Examples & Samples

Work with Senior Property Manager and /or Property Manager to oversee day to day operations and tasks as assigned
Assist in the day to day operations of MB Financial Center and MB Market Square
20151210

Assistant Property Manager Resume Examples & Samples

Bachelors degree; CPM and/or RPA candidate preferred
Working knowledge and experience in financial accounting in commercial real estate, financial reporting and budgeting necessary
Ability to read, interpret and fully understand leases, storage rental agreements, and related documents; must be able to abstract a lease and storage rental agreement terms, conditions and modifications into the client’s accounting system
The Assistant Property Manager should be capable of managing the building staff/community in the absence of the Portfolio Manager; this includes being able to perform all managerial functions which are included in the General Manager’s or Portfolio Manager’s job description, or as directed by the Portfolio Manager
If there is more than one Assistant Property Manager at a site, the Portfolio Manager will designate the Assistant Property Manager who will be in charge of the property in the Portfolio Manager’s absence
Coordinating move in and outs
Maintaining work order systems
Conducting routine property inspections
Prepare and monitor vendor service contracts. General duties are as follows and are dependent on the type, size, and complexity of the building(s) managed

Assistant Property Manager Resume Examples & Samples

B.A. Degree; CPM and/or RPA candidate preferred
The Assistant Property Manager should be capable of managing the building staff/community in the absence of the General Manager or Property Manager. This includes being able to perform all managerial functions which are included in the General Manager’s or Property Manager’s job description, or as directed by the General manager or Property Manager
Potential duties are as follows and are dependent on the type, size, and complexity of the building(s) managed

Assistant Property Manager Resume Examples & Samples

The Assistant Property Manager should be capable of managing the building staff/community in the absence of the General Manager or Property Manage; this includes being able to perform all managerial functions which are included in the General Manager’s or Property Manager’s job description, or as directed by the General manager or Property Manager
Maintaiing work order systems
Prepare and monitoring vendor service contractsPotential duties are as follows and are dependent on the type, size, and complexity of the building(s) managed

H Assistant Property Manager Resume Examples & Samples

3 years working in real estate with property management experience preferred
Proficiency in MS Office (Word, Excel, PowerPoint) and any specific software as required
Proficiency in YARDI software preferable
Exceptional customer service skills; strong organizational skills; able to balance multiple priorities and projects, keeping all team members informed of progress and issues
Ability to work in team environment as well as work independently when required
Ability to communicate well and interact with all colleagues

Assistant Property Manager, Industrial Resume Examples & Samples

Bachelor’s degree; CPM and/or RPA candidate preferred
Ability to read, interpret and fully understand leases, storage rental agreements, and related documents; must be able to abstract a lease and storage rental agreement terms, conditions and modifications into the Cushman & Wakefield accounting system
Hands-on familiarity with tenant improvement construction projects; ability to plan, organize and coordinate multiple projects, ability to read and understand construction specifications and blueprints
The Assistant Property Manager should be capable of managing the building staff/community in the absence of the General Manager or Property Manage. This includes being able to perform all managerial functions which are included in the General Manager’s or Property Manager’s job description, or as directed by the General manager or Property Manager
If there is more than one Assistant Property Manager at a site, the GM or Property Manager will designate the Assistant Property Manager who will be in charge of the property in the GM or Property Manager’s absence
General Duties

Assistant Property Manager Resume Examples & Samples

Experience in commercial property management
Be able to plan and competency using Microsoft Office, navigating the internet, and general use of personal computer
Willingness to take the necessary classes to achieve the Real Estate License
Real Estate License

Assistant Property Manager Resume Examples & Samples

Customer service experience
Spanish bilingual a plus
Flexible schedule, including weekends and holidays

Assistant Property Manager Resume Examples & Samples

Maintain and update Certificate of Insurance – tenants and contractors – on a regular basis
Ensure property paperwork filed within work week
Monitors, refills, orders supplies, and schedules annual inspections for postage meter
Requests repairs for office equipment
Prepares express mailings; orders supplies, when necessary
Orders a variety of office supplies (e.g., stationary, monthly reports, electronics)
Ensures compliance of managerial audits
Prepares files and records for annual audit
Assist engineering staff in preparation of annual Operations Audit
Assists team members with property budget
Bachelor’s Degree or commensurate experience required
Establishes course of action to accomplish goals and evaluates results
Develops schedules and tasks assignments
Can orchestrate multiple activities at once to accomplish goals
Uses resources effectively and efficiently
Dedicated to meeting the expectations and requirements of the external and internal customer
Acts with the customer in mind
Establishes and maintains effective relationships with customers, gaining their trust and respect
Can effectively cope with change, shift gears comfortably, and decide and act without having the total picture
Can comfortably handle risk and uncertainty
Relates well to professionals both inside and outside the organization
Uses diplomacy and tact
Learns quickly when facing new problems
Open to change
Quickly grasps the essence and underlying structure of anything
Enjoys the challenge of unfamiliar tasks
Able to start and complete projects, independently
Uses time effectively and efficiently
Can attend to a broader range of activities
Gets more done in less time
Ability to speak and write clearly and concisely
Get messages across that have the desired effect
Thorough in accomplishing a task with concern for all the areas involved, no matter how small. Will not overlook what needs to be done
Can be depended on to complete each task accurately and completely

Assistant Property Manager, Industrial Resume Examples & Samples

3 years working experience in a professional environment
Ability to read, interpret and fully understand leases, storage rental agreements, and related documents; must be able to abstract a lease and storage rental agreement terms
Ability to plan, organize and coordinate multiple projects, ability to read and understand construction specifications and blueprints
The Assistant Property Manager should be capable of managing the building staff/community in the absence of the General Manager or Property Manager; this includes being able to perform all managerial functions which are included in the General Manager’s or Property Manager’s job description, or as directed by the General manager or Property Manager
Processing AP batches and monitoring AR collections
Prepare and monitoring vendor service contracts. Potential duties are as follows and are dependent on the type, size, and complexity of the building(s) managed

Assistant Property Manager Resume Examples & Samples

Under the direction of Property Manager, follow up on all delinquencies, utilizing Cushman & Wakefield or client-directed policies
Prepare portions of the monthly financial reports
Code and submit property invoices
Participate in the performance oversight of all service contractors who perform building services
Ensure Tenant Handbook is maintained; oversee distribution of handbook to new tenants
Ensure all property files are prepared and maintained in orderly and logical manner, including leases and contracts

Assistant Property Manager Resume Examples & Samples

Directly and indirectly supervise vendor teams, building staff, operations, and coordinate the various functions
Ensures that the property is maintained in accordance with client standards and requirements
Coordinating tenant move in and outs
Maintain and manage building work order systems
Collect and monitor certificate of insurance compliance
Management of various property projects authorized by client
Coordination of property and tenant events
Provide time off coverage for property manager
Maintain work order systems, websites and other property management systems
“On call” after hour support for property emergencies
Responsible for all building correspondence
Responsible for invoicing including receipt and processing for payment according to established procedures
Maintain building office files (electronic and paper)
Produce and monitor purchase orders
Handle rent collections and late fee charges

Assistant Property Manager Resume Examples & Samples

Establishes and maintains strong and positive relationships with all clients, property tenants, vendors, and contractors
Assists with collection of rent, payment of expenses, and compliance with lease terms
Oversees service contracts, tracking expirations and preparing bid packages when necessary
Assists in preparation of accurate lease abstracts of new tenant leases
Codes invoices for payment and processing
Assists in completing regular inspections of the properties and recommends alterations and/or maintenance of the property and oversees work as necessary
Assists in preparation of monthly and quarterly ownership reports for review and approval by senior management
Assists in budget preparation/draft annual budget for review and approval by senior management and ownership
Serves as liaison between tenant and Property Manager and responds to tenant needs in a timely basis to meet lease obligations
Monitor and track work orders and other service requests in work order systems such as IMPAK
Monitors tracking of vendor and tenant certificate of insurance expiration dates, requests renewals, and ensures compliance with standard coverage terms and conditions
3 year’s commercial real estate experience is required to be considered
Prior property management experience necessary
Bachelor’s Degree and/or relevant experience preferred
Familiarity with real estate software such as Yardi, MRI, etc
Familiar with contract and leasing agreements preferred
Ability to work well under pressure with strong personalities

Assistant Property Manager Resume Examples & Samples

Maintain high standards of hospitality and guest service to guests, owners, and internal customers
Hire, train, schedule, and evaluate all Front Desk staff to meet service and productivity standards and goals
Maintain positive, productive relationships with all owners, especially Rental Program owners
Ensure maintenance of timely and accurate record keeping (LMS, payroll, EPro, security systems, owner files, owner charges, conference room, Non-Zs, Success Factors, Market Metrix, On Base, Maintenance Connection, Chargerback, rent collection, split change forms, journal entries)
Assist with budgeting and forecasting
Assist with Owner Reservations and collection and input of annual Owner Use Calendars
Ensure brand standards thorough communication with Housekeeping and Maintenance departments
Assist in inspection, inventory and yearly assessments of rental units
Order and maintain supply inventory
Assist Property Manager with Association matters
Assist with other Hospitality tasks as needed
Minimum 2 years experience in similar position - preferred
Minimum 3 years experience in hotel/hospitality industry - required
Minimum 2 years supervisory experience - preferred
Valid drivers license - required
Microsoft Office experience - required
Must be able to read, speak, write, and communicate effectively in English
Good oral and written communication skills
PeopleSoft and LMS computer experience - preferred
Must be able to work weekends and holidays as required

Assistant Property Manager Resume Examples & Samples

Assist with managing tenant and landlord leases, preparing capital and operating budgets and maintains cost control, long-range planning and administrative management
Maintains all aspects of occupancy, relocation and renovation of buildings, offices, and facilities
Travel to visit all site locations as required throughout the assigned territory
Works closely with skilled contract maintenance personnel
Assists senior management in the development and implementation of policies and procedure to improve the effective and efficient use of properties
Monitors and manages tenant requirements and obligations as appropriate
Minimum three years of experience in commercial property management
Basic knowledge of property appraisal and leasing
Advanced knowledge in commercial real estate, project management, building/facility maintenance, lease and property management
CPM and/or RPA Certification and a real estate license
Oral and written communication skills necessary to effectively communicate with a variety of individuals, including outside vendors

Assistant Property Manager Resume Examples & Samples

5+ year’s commercial real estate experience required (no residential)
Working towards acquiring California Real Estate license
Familiarity with real estate software such as Yardi, MRI, etc., is required
Strong financial reporting experience is required

Assistant Property Manager, Retail Resume Examples & Samples

3 years open air experience
Experience in commercial property management
Must be customer focused
Be able to plan and Competency using Microsoft Office, navigating the internet, and general use of personal computer

Assistant Property Manager Resume Examples & Samples

Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence. Coordinate office supplies in absence of a property administrator
Assist in lease administration activities
Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts
Prepare and coordinate bid proposals and service contracts
Obtain aging report for management and follow up on all delinquencies, utilizing Cushman & Wakefield or client‐directed policies
Ensure invoices are processed in accounting with appropriate back‐up and according to established procedures
Responsible for aspects of development and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park events, quarterly newsletters, and training meetings or programs for tenants. Also responsible for ensuring tenant information within data base is current and up to date
Update and maintain office procedures in the property Operation’s Procedure Manual under direction of manager
Oversee the processing of management and maintenance staff hours, expense reports, check requests for review and approval
Ensure that above standard tenant bill‐backs for electrical usage, after hours HVAC, and other similar charges are processed in a timely manner
Assist supervisor with aspects of annual budgets preparation and monthly financial reports, as well as preparation of bank deposits if processed at on site management office
Responsible for leading regular inspections of properties with janitorial and landscape providers and any other service provider as directed by the manager
Participates in performance oversight of all service contractors who perform contract services

Assistant Property Manager Resume Examples & Samples

Responsible for all building correspondence to and from owners, tenants, vendors and management
Responsible for invoicing including receipt and processing for payment according to established procedures, including verification of appropriate back-up, coding and vouchering After approval by the GM, PM and/or Director, forward invoices to accounting for processing
Maintain building office files
Produce and monitor purchase orders for non-contract materials or services ordered
Handle rent collections by assuring collection of all rent on time and assess late fees on collections received after consulting with GM or PM
Create and update Lease Summaries for each tenant
Coordinate all tenant move-ins and move-outs including furniture deliveries and pick-ups
Handle all tenant requests for special work Obtain estimate, provide proposal, order work, and invoice tenant for such work
Maintain work order system Enter, print and distribute Service Requests, follow-up with staff or vendor to ensure completion, invoice billable work
Create, print and distribute quarterly building newsletter
Assist GM or Property Manager with the preparation and dissemination of monthly client and building reporting
Maintain Tenant Information database
Update and maintain all office procedures in Operating Procedures Manual
Update Certificate of Insurance lists for tenants, vendors and moving companies Request new or renewed certificates as required
Maintain “Critical Dates” report which lists all tenant anniversaries, lease expirations, options, rent increase dates, etc
Maintain report of electrical charges on a building-wide and floor-by-floor basis
Assist with preparation of annual operating budgets and reports for the facility
Assist with preparation of monthly financial reports
Assist with preparation of annual operating expense reconciliations
Responsible for day-to-day tenant calls
Coordinate all tenant events
Coordinate tenant anniversary and holiday gift program
Coordinate Fire/Life Safety Procedures training for tenants
Handle move-in of tenants
Provide Welcome Package, keys, coordinate move
Custodial Supervision
May oversee work by custodial service or crew
Coordinate all special projects handled by custodial crew
Relay complaints, problems, special cleaning projects, etc to custodial lead
Conduct weekly inspections with custodial Supervisor Security Supervision
May oversee security staff through review of Incident Reports, communication with Site Supervisor and Account Manager
May assist security staff with special needs (ie forms, memos)
May assist in annual review and revision of security Post Orders
Tenant Improvement/Alterations Supervision
May oversee tenant improvement work and alterations to building tenant spaces
Coordinate access to building for contractors
With GM or Property Manager, conduct final walk-through and punch list on new construction and alterations Follow up on completion of punch list item

Assistant Property Manager Resume Examples & Samples

Experience in HUD, Section-8, Tax Credit and Affordable Housing
Strong Computer skills
One-Site experience is a plus

Senior Assistant Property Manager Resume Examples & Samples

Manage the building staff in the absence of the Property Manager or General Manager. Includes
All managerial functions which are included in the Property Manager and General Manager job
Descriptions, or as directed by the manager
Responsible for all building correspondence to and from owners, tenants and vendors as
Directed by Property Manager or General Manager
Ensure all property files are prepared and maintained in an orderly and logical manner, including
Leases and contracts
Obtain aging report on behalf of Property Manager or General Manager and follow up on all
Delinquencies, utilizing Cushman & Wakefield or client‐directed policies
Ensure invoices are processed in accounting with appropriate back‐up and according to
Established procedures
Prepare lease abstracts for all tenants and monthly rent roll for management review
Coordinate tenant move ins and move outs, including furniture delivery and pick up
Coordinate tenant requests for above standard work. Obtain estimate, provide proposal,
Release work, and invoice tenant for such work
Oversee maintenance of work order and purchase order systems
Responsible for aspects of development and maintenance of a comprehensive Tenant Service
Package, including tenant handbooks, tenant anniversaries, holiday gifts, park events, quarterly
Newsletters, and training meetings or programs for tenants. Also responsible for ensuring tenant
Information within data base is current and up to date
Ensure Certificates of Insurance for tenants and vendors are up to date
Oversee the processing of management and maintenance staff hours, expense reports, check
Requests for review and approval
Responsible for aspects of annual budgets preparation, CAM reconciliations, and monthly financial reports, as well as preparation of bank deposits if processed at on site management office
Responsible for leading regular inspections of properties with janitorial and landscape providers and any other service provider as directed by management
Can oversee aspects of tenant improvement work with management oversight

Senior Assistant Property Manager Resume Examples & Samples

Execute all areas defined as part of the Property Manager job description, in the absence of the Property Manager
May directly and/or indirectly supervise individuals, building staff, and other vendors relied upon to manage the building(s)
Prepare aspects of annual budget document; to include preparation operating expense reconciliations
Recommend and/or authorize vendor contracts as appropriate
Document and prepare the monthly Certificates of Insurance report summary
Coordinate with the building technician and/or direct vendors as appropriate

Assistant Property Manager Resume Examples & Samples

Supporting and utilizing on-site PC-based property management software
Assisting the management in efficient operation of the property consistent with company policy
Maintaining a working knowledge of company policies and applicable laws and regulations
Maintaining a working knowledge of all maintenance programs
Assisting residents with any problems or requests
Meeting with prospective residents to determine their housing needs and eligibility

Assistant Property Manager Resume Examples & Samples

Organize all the information and data for preparing the annual operating budgets, quarterly reforecasting and monthly reports. Provide reports and analysis to the Property Manager on adherence and variances to the approved budget
Be the primary point of contact for all tenant-related issues and ensure continuous communication with the tenants as it pertains to their business at the property. Attend to tenant requests and complaints promptly and in accordance with company standards and procedures and as directed by the Property Manager
Procure and manage all building related contracts & services, ensuring the contracts are being administered and all terms and work is being completed
Work with the Chief Engineer to ensure that the preventative maintenance program for plant and equipment is carried out; improvements are implemented and maintenance/service contracts are cost-effective and meet company requirements
Prepare special reports such as damage and liability report in a timely and accurate manner for the Property Manager’s review and approval
Make recommendations on processes, systems, policies, procedures and best practices for the portfolio that will maximize net income and work with Leasing to identify any potential issues or areas of improvement
Conduct parking surveys & inspections periodically, compile and analyze the data and make recommendations to the Property Manager for parking rate adjustments
Assist the Property Manager with collection of rental payments and recoveries as specified in leases
Conduct daily inspection of the property to ensure that the maintenance standards set are either met or exceeded
Ensure that all procedures (maintenance, security, emergency, operations) are in place, current and followed. Suggest appropriate measures to minimize the company’s exposure to property damage and liability
Process purchase requisitions approved by the Property Manager
Perform other property management tasks that may be assigned from time to time
University or College degree preferred or working towards a degree
Minimum 3 to 5 year’s experience in a commercial property, preferably in operations or tenant management or a University degree holder with an excellent aptitude and focus on a career path in Real Estate
Possession of or working towards a Property Management Designation such as Real Property Administrator (RPA) or Certified Property Manager (CPM) preferable
Working knowledge of MS Office applications required. Knowledge of Real Estate budgeting software such as Argus and commercial accounting systems will be highly regarded
Knowledge of HVAC, building systems and operations, ability to read drawings will be an added advantage
Good interpersonal, communication and team skills
Aptitude for servicing tenants with the ability to see both the customer’s perspective and the impact on the organization
Ability to multi-task and prioritize to meet demands and expectations of clients

Assistant Property Manager Resume Examples & Samples

Provide administrative support for REMS management team. Administrative duties include, but are not limited to, phones, mail, supplies, correspondence, filing, copying and faxing
Establish and maintain strong and positive relationships with all property tenants, vendors, and contractors
Establish and maintain property, lease and vendor files (including but not limited to contact lists, inventory lists, correspondence, etc)
May assist with monitoring aged receivables and collection efforts on a monthly basis
Assist Property Management staff in preparation of various reports including, but not limited to, monthly and quarterly reports
Assist in maintaining service contracts, tracking expirations and prepare bid packages when necessary
Assist with coding invoices for payment and processing
Receive and log work order calls, create and dispatch work orders, or facilitate and maintain tenant work order system such as IMPAK
Track vendor and tenant certificate of insurance expiration dates, request renewals, ensure compliance with standard coverage terms and conditions
0-2years Real Estate/Property Management administrative experience preferred

Assistant Property Manager Resume Examples & Samples

Associate’s degree
3 years of Retail Open Air experience
Experience in commercial property management, preferred
Be able to plan and Competency using Microsoft Office, navigating the internet, and general use of personal computer

Assistant Property Manager Resume Examples & Samples

Works closely with the Property Manager to effectively manage activities such as leasing, resident retention, concessions, and customer service; may oversee the activities of office personnel
Collects rent from residents and posts it in the Yardi system
May complete the Statements of Deposit Activity (SODAs) for vacated apartment units in the Yardi system
May perform a physical inspection of recently vacated apartments
Contacts delinquent residents or sends late notices and eviction notices; follows proper procedure if rent is not received within a specified period of time
Sends out renewal notices
Performs leasing activities, including generating traffic, responding to telephone and internet inquiries, greeting prospective residents, touring prospective residents, qualifying prospects, and closing the sale by obtaining rental application and deposit
Assists the Property Manager in addressing and resolving internal and external issues of associates, residents, and vendors
May oversee the work of leasing and other office personnel
Assumes the duties of the Property Manager in case of the Property Manager’s absence
Knowledge of basic bookkeeping and accounting practices
Knowledge of property management business procedures
Knowledge and compliance with community rental information and Federal, State and Local Fair Housing guidelines
Ability to maintain an organized filing and schedule system
Ability to communicate effectively, both orally and in writing, to residents, co-workers, and vendors
Good sales and customer service skills
Ability to direct the work of others
Ability to read, understand and explain resident ledgers
Knowledge of, and ability to use Microsoft Office application software and Yardi

Assistant Property Manager Resume Examples & Samples

Establish and maintain excellent resident relations. Regularly meet with residents to ensure expectations are met and issues are addressed in a timely manner
Greet prospective residents promptly, qualify and determine needs and preferences
Promptly and accurately respond to all resident questions regarding their leases and assist with signing leases with new residents
Code invoices in the Bizflow and or IBS system
Manage property’s cash flow relative to income and expenses including budget preparation and implementation, monthly forecasting and analyzing budget variances
Monitor the return of renewals and place renewal reminder calls and prepare renewal letters and leases
Review all lease files for accuracy
Maintain space in secured, marketable condition at all times. Immediately report all property deficiencies to the appropriate manager
Coordinate vacated apartment walk-thru with the Service Manager and/or Property Manager to assess damages and deductions from security deposits and determine scope of work required to meet building standards for re-leasing
Coordinate with the Leasing team to manage lease expirations and plan accordingly
Coordinate walks of Turn Over/Ready apartments with the Service Manager and/or Property Manager to assess and correct any deficiencies in building standards before move in
Coordinate with the Engineering/Maintenance staff on resolving difficult resident concerns/issues
Assist with posting monthly rent checks as well as other back-up accounting responsibilities
Provide timely written resident communications to include Notices to Vacates, Balance Due Letters and Lease Violation Letters
Maintain awareness of local market conditions and trends. Contribute ideas for marketing the property, pricing changes, renewal rates
Assist with distribution and collection of the resident satisfaction surveys
Assist Property Manager and General Manager with special projects as necessary
Excellent attendance and punctuality are essential functions of this position
Good Management/Supervisory experience preferred
Experience in luxury class A buildings preferred
Strong financial analysis, budgeting and P&L management skills
BA/BS degree preferred plus a minimum of (2-3) years’ experience in residential real estate in a managerial role
Strong sales and marketing experience in residential real estate preferred
Previous experience in a lease-up Class A Luxury building is preferred
Experience with OneSite or Real Page highly preferred
Strong computer skills in MS Office including Microsoft Word and Outlook with advanced capabilities in Microsoft Excel required
Ability to regularly and customarily exercise discretion and independent judgment
Effective problem solving skills coupled with the ability to work independently and effectively coordinate concurrent tasks
Must be a smart, independent worker who exercises good judgment, uses discretion and keeps the process moving forward, all with minimal supervision
Should be confident, self-directed and motivated, organized, and demonstrate quick turnaround, follow through and follow up

Assistant Property Manager Resume Examples & Samples

Cultivate and maintain relationships with building tenants via visits, calls, emails, etc. to ensure and continually improve tenant satisfaction
Manage all aspects of contracted services, including bid process, contract negotiation and subsequent provision of services in accordance with Annual Budget and Business Plan
Conduct weekly cleaning inspections with janitorial area manager
Walk property daily; address any deficiencies with vendors
Review 360Facility Tenant Service Request work tickets with Engineering weekly to ensure timely and appropriate responses
Review all monthly accruals/reclasses
Manage tenant move-ins and move-outs
O Monitor critical dates; prepare and issue all necessary documentation
Proficient with Microsoft Office (Word, Excel, Outlook)
Able to accomplish directives with minimal supervision and follow-up
Clear understanding of financial/accounting principles
Extremely detail- and deadline-oriented
Flexible and friendly personality

Assistant Property Manager Resume Examples & Samples

Minimum two years’ experience in property management or related business operations
Experience in collections, sales and marketing
Strong organization skills and excellent verbal and written communication skills
Proficient with MS Office and Outlook with competent general computer skills

Assistant Property Manager Resume Examples & Samples

Accounts Payable - assist in processing invoices, purchase orders, verify charges, secure approval, input payables into Yardi system and assist vendors with questions
Tenant Maintenance Orders; answer calls, input work orders into Yardi, coordinate work with engineers and or invoice tenants and vendors
Update databases and spreadsheets; contract vendor insurance, gross sales, storage rent rolled, contracts list, utilities and building permits logs/
Assist with budget preparation coordination of building service per contracts, and minor tenant improvements
5+ Years experience in commercial real estate. Previous property management experience a plus. Excellent oral and written communication skills required

Assistant Property Manager Resume Examples & Samples

Maintain report of electrical charges on a prorata basis
Financial
Tenant Relations
Handle move-in of tenants. Provide Welcome Package, keys, coordinate move

Assistant Property Manager Resume Examples & Samples

Assist GM in maintaining safety, cleanliness and integrity of all areas of all buildings, systems and equipment for all property users
Assist GM in preparing team to respond in emergency and crisis situations
Have thorough knowledge of area market including all competitive properties and area demographics
Develop and maintain an appropriate level of involvement in community affairs and activities representing both the property’s interest and the interest of JLL
Enforce all tenant lease requirements
Assist GM in managing the activities of the property’s marketing manager in conjunction with the regional marketing manager
Establish an effective working relationship with all department store managers and other key merchants, including specialty tenants to understand and drive sales
Work in conjunction with property’s Leasing Specialist to execute new and renewal leases to meet or exceed client objectives
Assist GM in directing the activities of specialty leasing function to optimize temporary tenant and cart occupancy to maximize property revenue
Learn to develop and maintain an effective working relationship with the property’s leasing specialist to ensure budgeted leasing activity occurs
Learn to negotiate all tenant rent reduction or termination requests. Achieve budgeted net operating income for property
Assist GM in managing the property’s capital to budgeted levels
Learn to direct the preparation and implementation of all annual financial reports including budgets, management plan, marketing plan, marketing budget, and annual report
Learn to direct the preparation and submission to asset manager of all monthly/quarterly financial reports, forecasts and sales reports
Work with GM to monitor the collections of all rents and execute appropriate collection process
Establish an effective working relationship with the property’s asset manager
Interact frequently with property’s regional managers and leasing organization to ensure consistent high quality interaction with asset management firm
Learn to formally communicate as appropriate with asset manager to inform him/her of activities at the property to enhance his/her opinion of the quality of management services delivered by JLL. Learn to direct and supervise the activities of all property employees
Learn to provide regular feedback to employees via annual performance objectives, mid-year reviews, annual reviews and other communication mechanisms
Assist GM in coordinating the appropriate training for property personnel
Minimum 3 – 5 years of retail shopping center experience
Demonstrate strength in leadership and professionalism
Ability to work collaboratively with cross-functional groups
Flexible and able to work in a fast-paced environment

Assistant Property Manager Resume Examples & Samples

Assist PM with preparation and submittal of Quarterly Reports and Budgets and ensure all deadlines are met as required by client
Follow up with property accountants on Manual Billing Adjustments (or create the MBA’s) as needed per modifications
Communicate with Property Accountants and A/R person to ensure all unapplied cash is applied prior to cash cut-off to maximize Property Management fee and ensure accurate statements
Monthly A/R collections and follow-up as directed by PM
Review Reconciliations with PM for approval and ensure proper mailing of year-end reconciliations. Work with tenants on questions regarding the reconciliations once mailed and follow up on payments
Processing payables in a timely manner
Run JDE reports such as Rent Rolls, AR reports, Renewal Option reports, etc. and post as requested. Upload or download items from Files Anywhere and the Client SharePoint Sites
Collection and entry of sales in the accounting system or excel spreadsheets and running the sales reports
Keep track of Real Estate Taxes due dates; ensure checks are processed and mailed by due dates. Follow up to ensure payments were received and processed by the tax authorities
Set up new Tenant files and organize per client’s instructions including filing
Mailing of Tenant statements. Assist tenants with any questions/issues regarding their statement
Prepare letters for new tenants such as Possession letters, Commencement Date Certification, Rent Commencement letters, etc
Request new vendor set up and updates
Assist with tenant issues or maintenance calls including follow up
Maintain/Update Emergency Response Manuals or create for new properties
Maintenance of property information spreadsheets; including tenant contact, vendor Contract Tracking, Vendor COIs, and building contacts
Update utility tracking reports
Assist PM to coordinate tenant improvement and capital projects
Assist with Acquisition and Disposition processes
Prepare and process Vendor Agreements. Set up new vendor files and maintain as required by client
Tenant Insurance tracking in Ebix system or/and in Excel
Maintain vendor COIs and follow up on those that are not correct, lacking coverage and expiring
Prepare incident reports and communicate with the insurance company when needed
Minimum 3 years of Open Air experience

Assistant Property Manager Resume Examples & Samples

Responsible for the administration of all Client leases in compliance with lease provisions
Completes regular inspections of the properties and recommends alterations and/or maintenance of the property and oversees and monitors work as necessary
Establishes and maintains strong and positive relationships with all clients, tenants, vendors, and contracts
Negotiate, administer, and evaluate service contracts of outside contract services, vendors, and provide day-to-day monitoring of vendor performance to assure full compliance with standards established within the service agreement
Prepares the monthly and quarterly reports explaining variances for review and approval by Property Manager
Develops annual budgets for operating and capital expenses
Collects rent, payment of expenses in compliance with lease terms
Oversees coding of invoicing for payment and processing
Responds to Tenant needs in a timely fashion to meet Client lease obligations
Manages tenants when moving in and out of building utilizing standard building moving rules and regulations
Monitors tracking of vendor and tenant certificates of insurance expiration dates, requests, renewals, and ensures compliance with coverage terms and conditions
Prepares accurate lease abstracts of new tenant leases
Oversee tenant requests for work orders including obtaining estimates, providing proposals, submitting work orders and invoicing tenants
Bachelor’s Degree (BA/BS)
Minimum 3+ years of related experience commercial and/or industrial office space in multi-site environment
Familiarity with building systems such as roof, parking lot, structure, landscaping and HVAC
Progression toward a Professional designation (CPM, RPA or professional designation track)
Progression towards attaining real estate license
Requires knowledge of financial terms and principles and ability to conduct basic financial analysis
Understanding of reconciliation process for CAM, insurance, and real estate taxes
Knowledge of lease transactions and language for commercial property management
Awareness of construction process and ability to assist with review of bids on behalf of the Client

Assistant Property Manager Resume Examples & Samples

Maintain excellent tenant relations. Regularly meet with tenant contacts to ensure expectations are met and issues are addressed in a timely manner
Coordinate Tenant move-ins and move-outs, including monitoring scheduled use of the freight elevator and loading docks via VornadoConnect, coordinating Kastle Systems and cleaning contractors, ordering suite signs and lobby directory signage, arranging or canceling parking privileges, and otherwise promptly assisting Tenants as needed
Assist Property Manager in the preparation of the annual budget, conducting monthly operations statement reviews, and drafting the monthly activities report and variance notes
Assist the Property Manager in overseeing service contractor performance, including preparation of requests for proposal and contract specifications, analysis of pricing, transition issues and adherence to specifications
Process purchasing paperwork, including purchase orders, contracts and first addendum, check approval, and review and input of invoices prior to payment
Responsible for learning and understanding tenant leases and lease clauses. Assist the Property Manager in maintaining tickler system of key expiration/notification dates in lease files, performing monthly rent update, reviewing and approving annual reconciliations, and completing all miscellaneous tenant billing
Assist in conducting and documenting property inspections using the VornadoConnect system
Responsible for efficient and regular communication to the Property Manager regarding significant property and tenant activities
Perform back-up duties to the Property Manager when that individual is not in the office. This includes becoming familiar with company emergency policies and procedures and using good judgment in emergency situations
Responsible for answering all telephone calls, assisting or resolving problems with the caller and delivering written messages to the appropriate person(s) in a timely fashion
Managing the VornadoConnect automated work ticket system to include entering and closing tickets and preparing reports and graphs as requested
Administrative duties including typing, spell checking and proofreading all correspondence and reports, filing, maintaining up-to-date Tenant Contact Lists and Tenant lease files, purchasing and maintaining office supplies and equipment. Performing other administrative duties as assigned
Responsible for processing invoices in Bizflow, the online payment software, for the Property Manager’s approval
Assist in receivables collections, including working closely with the Property Manager and Lease Administrator in collecting receivables by placing telephone calls and drafting letters, and calculating late fees and interest
Preparing invoices to Tenants for Property Manager’s approval, distributing invoices to Lease Accountant to be assessed, and processing credit card payments
Preparing incident and theft reports in absence of the Property Manager or as requested by the Property Manager
Maintain accurate lease files and vendor files on site
BA/BS degree preferred plus a minimum of two years progressive experience in commercial real estate management desired
Real Property Administrator designation or candidacy preferred
Strong computer skills: Microsoft Word, Microsoft Outlook, Microsoft Excel required
Intermediate capabilities with other Windows programs and the operation of a PC in general. Ability to learn and effectively use internal software packages such as IBS and Bizflow
Ability to independently prepare accurate and detailed monthly financial reports

Assistant Property Manager Resume Examples & Samples

Two (2) + years experience in New York City residential condominium and cooperative property management
Must have superior verbal and written communications skills and proven customer service exposure
Need to have a high energy type of attitude to deal with the day to day tasks and able to multi-task under pressure and stressful situations
Must be extremely organized, consistent, and flexible and adaptable to change
Proven leadership and teamwork skills and attributes
Working knowledge of Microsoft office and Windows environment necessary
Experience with BJ Murray, Yardi Voyager, Avidxchange, ClickPay is a plus

Assistant Property Manager Resume Examples & Samples

Must have 3-5 years’ experience in the property management industry
Take ownership of responsibilities and ability to work independently while maintaining confidentiality and professionalism
Must have a willingness and ability to learn new programs/systems/procedures and expedite completion of tasks accurately and timely
Excellent interpersonal and communication skills required
Needs to be a detailed thinker and have the ability to create systems and processes for efficient work flow

Assistant Property Manager Resume Examples & Samples

Complete accounting and finance tasks including: helping prepare the annual budget, preparing monthly MAP reports, and monitoring and coordinating the accounts receivable and accounts payable processes
Help facilitate the successful operation of the building by completing property inspections, responding to tenant complaints and service requests, and ensuring the property is kept up to code
Coordinate assigned contract bidding, vendor selection and contract negotiation and maintain vendor relationships, e g. janitorial, landscaping, etc
Manage small construction and special projects
Provide excellent customer service to both external and internal customers
Minimum 2-3 years' experience in a property management or leasing function in a commercial real estate environment
General knowledge of insurance, risk management, environmental codes, mechanical, electrical, plumbing, vertical transportation systems, building automation and life safety systems as well as other systems pertaining to the management of Class A commercial real estate as evidenced by 2 years of experience in a related function
General knowledge of cash and accrual accounting principles and processes as they apply to budget preparation, financial statement analysis, building account management, Accounts Payable and Accounts Receivable as evidenced by 2 years of experience in a related function
Experience with Yardi desirable
Bachelor’s degree (B.A. or B.S.) from a four-year college or university

Assistant Property Manager Resume Examples & Samples

Negotiate, administer, and evaluate service contracts in the following areas: janitorial, security, window washing, trash removal, recycling, pest control, exterior landscape maintenance, sign and directory maintenance, general painting and maintenance
Monitor vendor performance and billing to ensure compliance with contracts and operating budget, and Certificate of Insurance compliance
Engage with clients with regard to special requests, operational issues or any other customer service needs
Establish and maintain strong and positive relationships with client, property tenants, vendors, and contractors and be viewed as a trusted advisor
Coordinate building life safety and emergency programs
Assist with preparation, monitoring, and control of annual operating and capital budgets
Participate in monthly property and financial reviews, including preparation of monthly owner reports
Assist in preparation of accurate lease abstracts of new tenant leases
Assist with collection of rent, payment of expenses, and compliance with lease terms
Perform regular property inspections utilizing appropriate forms and checklists
Coordinate tenant move-in, move-outs, construction, and projects
Monitor and track work orders and other service requests in work order systems such as Building Engines
Promote and maintain a safe environment
Provides high degree of professional customer service to onsite tenants
Must demonstrate the ability to work well under pressure with strong personalities
Proven track record of managing multiple tasks at one time
Excellent communication and organization, follow-through and follow-up
Ability to meet commitments and deadlines
Familiarity with contract and leasing agreements preferred
Must be a motivated self-starter and collaborative team player with attention to detail

Assistant Property Manager Resume Examples & Samples

Bachelor’s Degree is highly preferred but a lesser degree coupled with strong work experience will also be considered
Successful candidate must have strong Administration experience in a fast paced environment preferably at a luxury hotel or condo property
Must have strong basic Accounting knowledge (A/P, A/R, Processing Invoices) as this role will work closely with the CSI Accounting Team
Must be willing to obtain a Community Association Manager (CAM) license issued by the State of Florida Department of Business and Professional Regulation. Having an LCAM already is strongly preferred
Must have strong customer service skills with experience in an environment that practices strong hospitality standards and procedures
Read and interpret documents in English such as standard operation procedures, property rules and regulations, and mail correspondence that comes into the office
Write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style
Must have sufficient computer skills that will allow them to be able to use, in a proficient manner, all Company-issued software programs implemented at the condo, including but not limited to the following: MS Word, Excel, PowerPoint, Jenark, BuildingLink, Front Desk Edition, etc

Assistant Property Manager Resume Examples & Samples

Produces and distributes monthly status reports outlining building activity and associated costs to building owners and/or Rockefeller Group’s senior management personnel
Assists in preparation and regular tracking of annual operations, maintenance and capital budgets. Inputs data into approved RGDC spreadsheet format, making recommendations for improvements in format and presentation
Administers Facilities Contracts for the property
Collects, reviews and files all certificates, drawings and applications necessary for tenant construction projects performed in the building
Stays abreast of all leases
Inspects all tenant areas prior to “move-in and “move-out to ensure all minimum requirements as outlined in the lease are met. Prepares building occupancy reports keeping all levels of management up to date as to tenant move activities
Updates and revises tenant information for billing, the building system and emergency tenant notifications
Prepares and sends tenant notifications including work related shutdowns of utilities or essential services, emergency or unusual situations, safety and security issues, and general building information
Interacts with tenant representatives to schedule repairs and maintenance work, and to become aware of any problems or concerns the tenant may have. Provides follow-up on all work until completion
Assembles and maintains all cost data for tenant “Extra Services which are above lease requirements
Reviews and codes invoices submitted by vendors and contractors
Participates in building area inspections both during business and off-hour periods, making note of any cleaning deficiencies and taking appropriate remedial actions
Assists Manager of Engineering, Fire Safety Director, and other appropriate personnel in testing Life Safety Systems on a monthly basis, noting any deficiencies and taking appropriate actions when necessary
Assists in conducting regular fire and evacuation drills, and maintains proper posting of fire safety and evacuation procedures on all floors
Maintains and updates all building files regarding Fire Safety, OSHA, HAZCOM, and Code Compliance
Represents the Property Manager when required
Serves on-call to respond to emergencies 24/7
Minimum of five years experience in commercial property management, construction, or related field
Proven management and leadership skills
Computer literacy in PC with proficiency in MS Windows, MS Office (Word, Excel, Access) and database software systems
Capable of responding to inquiries or complaints from customers or members of the business community in a professional and businesslike manner. Ability to develop and maintain an excellent rapport with customers and resolve difficult issues to customers’ satisfaction
Ability to effectively present information to tenants, senior management, owners and/or owner’s representatives, and staff in written and oral formats
Ability to work independently with little or no supervision
Ability to prioritize work assignments
Ability to read, analyze, and interpret complex business documents, building plans, and blueprints
Ability to perform building inspections
Ability to solve problems in complex situations
Ability to work long, irregular hours, a varied schedule including weekends, and ability to return to work for emergency situations on an on-call basis

Assistant Property Manager Resume Examples & Samples

Responsible for day to day property operations and facilities management duties (knowledge of building systems & construction)
Communicate effectively and frequently with the Property/General Manager on all significant operating and facilities management issues
Assist Property/General Manager in directing a tenant relations/retention program and provide excellent communication to tenants to ensure an ongoing successful relationship
Assist in the performance of duties as required by specific leases, including collection of rents, default notifications, and the continued performance of Landlord services
Assist with the financial management of the property, working with the Property/General Manager, property accountant and property team to:
Minimum of three plus (3+) years of property management experience and administrative support
Bachelor degree (B.A./B.S.) in Business Administration or related discipline from an accredited college or university is preferred, or equivalent work experience
Must be able to operate in a Windows environment proficiently. High proficiency in MS Excel and MS Word to meet reporting, correspondence and budgeting needs as defined above
Solid financial reporting experience
Basic understanding of commercial leases
Possess a strong sense of ownership, with meticulous attention to details and accuracy

Assistant Property Manager Resume Examples & Samples

Maintain all property accounting and reporting, including but not limited to collecting and posting rent, financial and leasing reports, month end, pre close, bank deposits and ensuring a balanced rent roll
Continue using your leasing and sales experience to lease apartments
You will be the go-to person for the performance of the leasing team and the manager’s right hand person regarding the property’s operations
Cheer, lead and mentor our leasing team. They will look to your guidance and experience related to leasing, closing, marketing, apartment files, resident retention and marketing
Assistant Property Managers are responsible for cultivating and managing the resident experience while supporting the property’s needs and policies
Basic bookkeeping knowledge
Experience as leasing consultant and the ability to close a sale
Creative, motivating personality
Superior customer service! Ability to help our customers and resolve any issues with professionalism and clear communication
Ability to manage several tasks at once while remaining detailed and well organized. Strong time management, organizational skills, and good follow through with attention to detail are skills needed to be successful in this role
Timely and accurate follow through so that our customers feel their needs are recognized and met
Working knowledge of Microsoft Office, Word, and Excel
Prior experience using Yardi or other related property management accounting software is helpful
Understanding of federal, state and local fair housing laws and provisions
Professional leadership skills and capable motivating a team!
Ability to work a flexible schedule to include weekends, evenings and holidays
Real estate and/or other license as required by law

Assistant Property Manager Resume Examples & Samples

Tenant Relations: Process tenant requests and inquiries, assist in enforcing lease requirements, meet with tenants regularly to establish and maintain strong relationships, launch tenant programs, assist in creation/updates of building newsletter and web site
Financial: Assist and prepare annual property budgets, monthly financials, achieve budgeted property management fees, tenant reconciliations, AP/AR, and monitor tenant sales reports, if applicable
Operations: Coordinate building and ground maintenance and repairs, in partnership with building operational staff, regular property inspections, maintain vacancies, obtain bids from vendors for property services, develop and execute vendor contracts
Team Meetings: Participate in meetings with internal staff to review all aspects of the property accounting, operations, construction, leasing
Leasing: Assist leasing staff as needed, assist with tenant lease renewals through providing strong operational relationship base
1 to 3 years of commercial property management experience preferred

Assistant Property Manager Resume Examples & Samples

Assist with developing and documenting property management procedures
Maintain accurate tenant, vendor and building records
Communicate effectively with staff members, tenants, vendors, contractors, government offices, property management and senior management staff
Assist in the day-to-day operational management of buildings and grounds
Inspect buildings and report maintenance and repairs needs to Property Management teams
Coordinate service agreements and select contractors and suppliers
Research and prepare RFPs and bid comparisons
Assist with the administration of tenant leases in compliance with lease provisions
Follow up and report on rent delinquencies
Develop positive working relationships with tenants, ensuring that tenant inquires and complaints are addressed in a timely and satisfactory manner
Work closely with internal partners to support special events for tenants

Assistant Property Manager Resume Examples & Samples

Proficient in basic computer programs including Microsoft Word and Excel
Possess a calm, friendly demeanor with the ability to handle complaints, resolve disputes, and get along well with co-workers
Ability to work in a small company and deal with a wide variety of tasks with the understanding that there will be cross-training and a lot of overlap between jobs
Have the ability to travel overnight approximately one time per month to Washington D.C
Be available after hours to answer emergency calls from tenants (this doesn’t happen often)
Able to lift file boxes and other objects up to about 20 pounds
Able to enter buildings that are under construction to do inspections
Property management experience and customer service experience

Assistant Property Manager Resume Examples & Samples

Develop and maintain positive relationships with all customers and vendors. Responsive to tenant’s needs and requests in a timely manner
Bachelor’s Degree from a four-Year College or university; and related experience and/or training; or equivalent combination of education and experience
1-2 years of industrial/commercial real estate experience required
Ability to provide superior internal and external customer service; ability to exercise good judgment and self-control
Must possess strong verbal and written communication skills
YARDI software experience preferred

Assistant Property Manager Resume Examples & Samples

Participate in various meetings and training activities as designated by the Property Manager and/or higher level management
Minimum of 2 years previous property/facilities management experience
Experience in and working knowledge of business/office administration
Ability to handle general administration of the property in the absence of the Property Manager, or when otherwise called upon
Strong written and verbal communications skills, with ability to produce communications and other materials that are effective and of a professional nature
Computer proficiency with strong knowledge of MS Word, Excel and Power Point. Ability to learn new and business specific, software programs as needed
Valid real estate license in States that require it

Assistant Property Manager Resume Examples & Samples

Provide administrative support to the Portfolio Manager and the Asset Management Department by fielding calls, processing work orders, filing and performing various administrative tasks
Respond to tenant phone calls; resolve complaints to ensure positive resident relations
Coordinate renovations and assist in facilitating tenants’ general repairs and improvement work
Handle rent collections and late notices
Responsible for lease administration ensuring all leasing documents are in order and properly executed
Generate monthly lease activity reports
Prepare reports for weekly meetings
Process invoices in a timely manner researching any discrepancies
Prepare correspondence and documents as required
Coordinate special projects

Assistant Property Manager Resume Examples & Samples

Experience in the Real Estate industry or working with leases a plus
Ability to manage multiple tasks and meet deadlines under pressure
Demonstrated success in process management and negotiation
Ability to effectively interact and build relationships with a diverse employee and landlord population
Attention to detail – produce quality reports and contract agreements
Desire to work in a collaborative team environment
Proficient in Microsoft Office: Word, Excel, Outlook, Power Point

Assistant Property Manager Resume Examples & Samples

Acquires and maintains current knowledge of state regulatory agency statutes and each client's community's documents, policies and procedures
Assists with the field activities associated with a property or group of properties
Oversees the tracking and response to tenant service requests
Maintains tenant relation program and regular positive communication with each tenant
Performs quarterly property inspections
Coordinates insurance requirements for properties and associated vendors
Responsible for the development preparation and distribution of tenants' manuals, emergency procedures and other necessary formalized tenant communication
Responsible for the preparation of check runs, capital trackers and funds and all other forms for approval by Community Association Manager
Assists in preparation of monthly reports
Assists in the development of operating and capital budgets
Assumes all other duties and responsibilities as directed by Community Association Manager
Manages tenant relationships to ensure tenant retention and a high level of service including timely and complete resolution of tenant concerns, coordinating special services and requests and conducting formal and informal inspections
Establishes and maintain industry contacts and relationships in the property's marketplace through involvement in trade organizations, property management and real estate associations and networking opportunities with vendor outreach and peer groups
Two (2) years of experience as an on-site manager managing the property or building operations, such as staff and service contracts, tenant retention and tenant improvements is preferred
Computer literacy: Proficiency and working knowledge of Microsoft Office Applications
Strong customer service and interpersonal skills required

Assistant Property Manager Resume Examples & Samples

Work closely with the property manager to maintain, enhance, and create value for the asset during the investment cycle
Actively manage the relationships with vendor community, tenants, and TSP management as necessary to ensure the assets achieve maximum value
Work closely with third-party service providers and other TSP constituent groups to ensure that assets are managed to yield optimal returns
Be familiar with and assist the property manager with reporting on performance, budget variances, tenant arrears, tenant retention efforts, significant changes in the market and property conditions in general
Assist with the process of preparing property business plans, operating and capital budgets and updating or re-forecasting same as necessary
Analyze and monitor capital improvement and renovation programs, as required, for property maintenance, competitive positioning, or market repositioning
Communicate continually with the senior members of the firm to apprise appropriate individuals of issues/decisions impacting the investment
Follow contractual guidelines for managing the asset as prescribed in the management and leasing agreements
Assist with building operations and manage staff
Determine specific service contract requirements, develop scope of work, solicit bids, evaluate proposals and monitor contract performance for all service vendors
Periodically review performance specifications and pricing for all existing building contracts
Oversee nightly and weekend access memo reports to control all work in building
Coordinate all capital and building projects with appropriate staff and vendors
Manage day to day problem-solving and deal with building issues as they arise
Evaluate current operations and implement necessary changes
Work with leasing on any necessary items
Work with building staff on updating and streamlining policies and procedures
Responsible for maintaining tenant relations and ensuring tenant satisfaction
Day to day contact, issue resolution, and general dealing with tenants
Oversee and plan tenant relations program, including individual and building-wide events
Work to create and regularly update tenant handbook, design criteria and emergency procedures
Work to create necessary forms and systems for additional tenant services and work order billing
Coordinate all tenant move-ins and move-outs with leasing, accounting and building staff
Draft correspondence to tenants regarding building issues and events
Assist with financial management for property
Budget research and preparation in coordination with building staff and accounting
Oversee accounts payable and accounts receivable for the property, focusing on purchasing controls, contracts, approving bills, reviewing tenant miscellaneous charges and monthly accruals
Oversee tenant collection efforts, update reports in MRI, work with outside counsel as needed
Research significant monthly variances, and prepare necessary reports
Assist in the quarterly reforecast and detailed variance reporting
Assist PM in monthly reporting
Prior experience in residential property management
Financial experience, including costs, budgets, executing contracts, service contracts, arrears

Assistant Property Manager Resume Examples & Samples

Actively manage the relationships with vendor community and tenants, and TSP management as necessary to ensure the assets achieve maximum value
Work closely with third-party service providers to ensure that assets are managed to yield optimal returns
Assist with analysis and monitoring of capital improvement and renovation programs, as required, for property maintenance, competitive positioning, or market repositioning
Assist with coordination of capital and building projects with appropriate staff and vendors
Day to day contact, issue resolution, and general dealing with tenant representatives
Coordinate all tenant move-ins and move-outs with building staff, tenants and vendors
Assist with review of plans and coordinate tenant improvement projects according to SOPs and building standards
Oversee tenant collection efforts, update reports in MRI
Assist PM in monthly reporting, as necessary
Three - Five years’ of work experience
Construction experience
Prior experience in a property management capacity

Assistant Property Manager Resume Examples & Samples

Managing the day to day maintenance operations
Resident relations
Budget preparation and financial reporting
Managing the application and recertification process
Demonstrated ability to manage multiple and complex operational matters on a daily basis

Assistant Property Manager Resume Examples & Samples

In alignment with the Property Manager, provides steadfast leadership in a fast-paced environment with passion, integrity and on behalf of the owners / investors
Has a thorough understanding of Property Management and thrives on overcoming challenges and pursuing operational excellence
Assist with the effective operation of the property’s tenant and site-based section-8 and LIHTC (Tax Credit) programs
Quickly acquire and maintain a thorough knowledge and understanding of the site’s Regulatory and Operating Agreement, and other policies governing the property’s affordable housing component
Support and coordinate the integration and optimal utilization of technology using RealPage OneSite, Yardi, and other technology systems and software to track project performance and report on key project indicators in an effort to improve overall performance
Participate in the implementation of strategies to continue to strengthen the property’s financial position
Has a solid fundamental understanding of Landlord/Tenant Law and makes sound recommendations to the Property Manager in the best interest of the business
Ensures the timely collection and recording of rent. The Assistant Property Manager will issue monthly rent statements, post rents on resident ledgers, be able to manage multiple ledgers (such as deposit, subsidy and repayment agreements) and makes daily bank deposits
Reviews all invoices, calculates allocations between multiple phases, processes all accounts payable and can quickly research and explain vendor ledgers and payment status as needed
Completes weekly preliminary financial reviews and on a monthly basis processes reclassifications when/where appropriate, investigates variances and resolves errors. Must be able to draft monthly variance reports and articulate explanations to the executive team and ownership group
Must have or be willing and able to attain an Illinois Leasing or Broker License within the first 45 days of employment
College degree is preferred but may be substituted with significant industry experience
Experience in or desire and passion to learn Affordable Housing is essential
Industry designations, such as but not limited to CPA, CPM, CAM, COS and TCS are strongly preferred

Assistant Property Manager Resume Examples & Samples

Tax Credit and Project Based Section 8 experience at least 2 years
Must be proficient in Excel, Word, Outlook and have a solid understanding of property operations and budget/financial management
Pay up to 20/hr DOE

Assistant Property Manager Resume Examples & Samples

Provide world-class client support and customer service
Assist with bid process of contracted services
Prepare lease summaries of new tenants
Assist with various accounting based activities including AP entry, invoicing and general input & processing
Assist with the preparation of monthly financial reports
Assist Property Manager in preparation of the annual budget and operating expense escalations
Collect rent and handle minor accounts issues
Monitor tenant relations
Draft correspondence on various matters pertaining to property management
Monitor the maintenance work order system
Prepare monthly report on status of tenant complaints in all buildings
Work on special projects under supervision of Property Manager
Work with engineering staff
Conduct routine property inspections
Assist in answering tenant service calls

Assistant Property Manager Resume Examples & Samples

Oversees service contracts, tracking expirations and preparing bid packages, when necessary
Assists in completing regular inspections of the properties and recommends alterations and/or maintenance of the property and oversees work, as necessary
Monitor and track work orders and other service requests in work order systems, such as IMPAK
Monitors tracking of vendor and tenant certificate of insurance expiration dates, request renewals, and ensures compliance with standard coverage terms and conditions
Dedicates self to learning and understanding the commercial real estate industry and the Colliers platform
Bachelor’s degree and/or relevant experience preferred
3 years’ minimum in commercial property management experience preferred
Familiarity with real estate software such as Yardi, MRI, etc…
Strong relationship building ability, proactive, results-oriented, strong problem solving ability and resourceful
Independent, self-starter, team player & high level of attention to detail
Must have excellent organization & communication skills (verbal and written), strong multi-tasking abilities, follow-up & follow-through capabilities, and a successful history of meeting commitments & deadlines

Assistant Property Manager Resume Examples & Samples

Maintain owner and tenant relationships through appropriate communication. Understands market place rental levels and pricing. Responsible for promoting the leasing of vacant spaces
Develop and maintain Tenant Users’ Manual
Assist in the supervision of onsite staff to include maintenance, administration and leasing, evaluate the work product of the team to ensure the delivery of quality service internally and externally. Supervision of construction management projects as required
Conduct revenue/expense analysis and provide reports as required. In addition to, monitoring expenses and implementing cost controls
Manage receivable and ensures timely payment of rent from all tenants
Conduct vendor product reviews and formulate expense approval decisions
Responsible for organizing, regularly maintaining and archiving of property files; administrating and updating database information including contractor, client and tenant lists
Assist the Property Manager with obtaining supplier and contractor quotations; tracking contract renewal dates; handling of all non-service center calls from tenants, suppliers, and contractors
Minimum of 4 years related work experience in property management
Computer proficiency in MS Office (Outlook, Word and PowerPoint) and especially strong skills in Excel
Working towards CPM or RPA would be considered an asset
Excellent client relations skills both with owners and tenants
Valid Driver’s license
Strong relationship-building ability, proactive, results-oriented, and resourceful

Assistant Property Manager Resume Examples & Samples

Timely, accurate processing of Accounts Payable operations
General office administration
Communicate with Property Manager with company procedures
Specific site administration
Monitoring team members when the Property Manager is not present
Tenant/landlord relations
Marketing/Leasing
Ability to organize and prioritize workloads
Excellent telephone presentation skills
Ability and commitment to learn new material quickly and upgrade skills

Assistant Property Manager Resume Examples & Samples

Assist with the activities associated with a property or group of properties
Assist with all lease administration duties
Conduct initial collection calls and track follow-up
Supervise vendors (landscaping, janitorial, etc.) and maintenance staff
Perform regular property inspections
Assist with the development of operating and capital budget
Assist in preparation of monthly reports for owners, identify variances
Work with the Property Manager to coordinate tenant improvement and capital projects
Interface with tenants and vendors in daily operations of the building

Assistant Property Manager Resume Examples & Samples

Perform regular property inspections and complete inspection report
Work with the client to coordinate capital projects
Interface with client and vendors in daily operations of the building
Represent and communicate clearly and accurately, in person, over the phone, and in writing the authority of the Property Manager based on legal agreements in effect and TW policies
Initiate and execute day-to-day operational procedures which include
Initiate, contract, and administer all necessary services to maintain and enhance the value, the operating efficiency, and the physical appearance of the property, including
Professionally represent TW while adhering to the terms and conditions of the management agreement
Accurately, on a timely basis, communicate with the Property Manager to ensure the owner's needs and requirements are met
Maintain open and regular communication with the Property Manager
Maintain ongoing tenant contact/relations program to constantly assess needs and help assure the problems are being resolved and are to the satisfaction of the tenants and owners
Respond positively and promptly to all client requests
Implement and monitor client needs assessments
Maintain current certificates of insurance for all vendors
Manage the property within parameters of the budgets and the business plan
Ability and desire to learn budget preparation
Manage and coordinate day-to-day financial transactions including
At least 2 years and up to 4 years of recent property management experience (continuous in one operation), comparable with the property under consideration in terms of commercial/retail, ownership, tenant lease arrangements, square footage, etc
Must have intermediate to advanced MS Word and Excel proficiencies
MS Outlook, Angus, accounting software such as MRI, Yard or CTI preferred proficiencies
Ability to keep information strictly confidential
Strong desire to succeed in an entrepreneurial environment
Must be able to handle multiple projects, changing priorities and a continually heavy workload

Assistant Property Manager Resume Examples & Samples

Assist Property Manager with preparation and submittal of Quarterly Reports and Budgets and ensure all deadlines as met as required by client
Process all lease documents including renewals, modifications, assignments, etc. Set up new Tenant files organizing per client’s instructions including filing
Follow up with property accountants on Manual Adjustments (or create the MTA’s) as needed per modifications
Monthly A/R collections and follow- up as directed by Property Manager (defaults, turn over to attorney, etc.)
Review Reconciliations with Property Manager for approval then mailing year-end reconciliations. Work with tenants on questions regarding the reconciliations once mailed and follow up on payments
Assist with tenant issues or maintenance calls and required follow up
Processing Payables and request vendor set up and updates
Tenant Insurance tracking in Ebix system for RREEF properties and on excel for non-RREEF properties
Submittal of COI for tenants and maintaining of vendor COI; following up on those that are not correct, lacking coverage and expiring
Maintenance of property information spreadsheets; including tenant contact, vendor Contract Tracking, Vendor COI’s, and building contacts
Run JDE reports such as rent rolls, AR reports, Renewal option reports, etc. and post as requested. Upload or download items from Files Anywhere (FAW – RREEF) and the Client SharePoint Sites
Collection of sales and inputting them in system or excel spreadsheets. Running sales reports and uploading to FAW for DeAWM as needed
Performs additional job duties as requested

Area Assistant Property Manager Resume Examples & Samples

Communicating openly and with integrity
Rotates among properties within a specific local market to support the operational and financial performance and staffing coverage of an assigned apartment community during peak business season
Supports, coordinates, and facilitates leasing, resident retention, concessions and customer service activities. Maintains resident files. May provide direction and guidance to office team. Provides leadership and guidance in the absence of the property manager
Collects rent from residents and posts into the Yardi system. May complete Statements of Deposit Activity (SODAs) for vacated apartment units in the Yardi system. Processes all applicable deposits, rents, and other fees and ancillary revenues collected
Contacts delinquent residents and communicates late notices and eviction notices. Adheres to company policies and procedures if rent is not received within a specified period of time
Distributes renewal notices to current residents. Communicates and reinforces the resident value proposition to overcome resistance and secure renewal agreements
Performs leasing of units, including generating traffic and responding to telephone and Internet inquiries. Interacts with prospective residents by providing tours, qualifying prospects, and closing sales by obtaining rental applications and deposits
Assists with the resolution of resident issues and complaints. May coordinate and attend social and other community events for residents
Ensures adherence to MAA policies and safety rules; complies with MAA policies for reporting incidents
Supports Open Arms and other initiatives that demonstrate and enhance Mid-America’s corporate culture
May inspect recently vacated units to assess needed repairs and replacement. Monitors the property landscape and other attributes to identify and report potential safety hazards and concerns and to ensure quality property aesthetics. Operates a motor vehicle
Performs other related duties as assigned to meet the needs of the business
Knowledge of general bookkeeping and accounting practices
Customer service skills and conflict resolutions skills to overcome objections and resolve issues
Organizational skills to maintain records and schedules
Knowledge of apartment management laws and regulations at the federal, state, and local levels
Sales knowledge, skills and abilities to sell products and services to new and existing customers
Skill and ability to clearly and concisely communicate verbally and in writing
Critical thinking and problem-solving skills
Proficiency with Microsoft Office applications (Word, Excel, Outlook and PowerPoint). Ability to learn and operate Yardi
Ability to maintain confidentiality and maintain appropriate discretion
Flexibility and adaptability to change to perform assigned duties and responsibilities at different business sites on a rotational basis
High school diploma/GED and 1-3 years of experience in customer service, sales and/or leasing required
Bookkeeping skills and/or experience required
Valid driver’s license from the state of residence required
Certified Apartment Manager (CAM) and/or NALP credential strongly preferred

Assistant Property Manager Resume Examples & Samples

Upbeat, friendly demeanor; professional dress code and presentation
Computer literate including: Microsoft Word, Excel, and Outlook
Knowledge of Real Page software platforms, including OneSite and YieldStar, is preferred

Assistant Property Manager Resume Examples & Samples

Write contracts with service partners.Keep on-going contracts up to date
Develop relationships with service partners.Coordinate monthly and annual service delivery
Performs receiving and coding invoices
Assist Accounting with accounts payable as related to property, and tenant accounts receivable collections as needed
Support tenant and capital improvement projects
Possess good understanding of basic accounting
Ability to write, summarize, and present data in clear and concise management reports
Excellent written & verbal skills
Work requires ability to operate various computer software programs, specifically Microsoft applications Word and Excel
Bachelors degree in business or related field
2-3 years experience in property management
BOMA certifications would be preferred, but not necessary

Assistant Property Manager Resume Examples & Samples

Create contracts with service partners. Keep on-going contracts up to date
Oversee work of service partners. Conduct frequent service inspections of buildings
Develop relationships with service partners. Coordinate monthly and annual service delivery
Oversee receiving and coding of invoices
Assist tenant accounts receivable collections as needed
Support senior managers with building audits and physical conditions surveys
Develop relationships with tenants
Assist with tenant relations
Assist with annual budget creation
Assist in the preparation of monthly management reports, budgeting and forecasting
Assist with tenant and capital improvement project planning
Oversee/create hard and soft filing protocols
Create and keep up to date a detailed building book/manual
Assist leasing with implementing marketing plans
The position will require walking and climbing ladders. All candidates must be capable of extended walking, climbing stairs and climbing ladders for access to roofs
2-3 years’ experience in the property management field

Assistant Property Manager Resume Examples & Samples

Primary point of contact for all tenant related issues in absence of Director
Maintain relationships with tenants. Involved in leasing negotiations and assist with documentation on lease renewals, amendments and tenant prospects
Attend to tenant requests and complaints promptly and in accordance to company standards and procedures as directed by the Property Director
Assists with implementation of maintenance improvements
Obtain prices, monitor maintenance/service contracts to ensure cost effective operations
Conduct daily inspection of property and take appropriate action to make sure maintenance standards set are either met or exceeded
Actively participates in the budget process and in the preparation of quarterly reports and provides various reports to the Property Director on variances within the approved budget
Carry out administrative tasks i.e. prepare reports for damage and liability, process approved purchase requisitions, maintain procedures, rules and regulations for security, emergency and maintenance and tenant information packages
Assist the Property Director with collection of rental payments and year-end operating cost recoveries and related tenant questions
Stay up to date on retail trends, leasing, market knowledge, competitive properties, and industry practices through participation in industry associations & events, maintaining industry contacts and other market sources
Prepare monthly reports on building leasing/operations or as required
Conduct parking surveys, compile the findings and make recommendations
Make recommendation on processes, systems, policies, procedures and best practices for the portfolio that will maximize net income and work with leasing to identify any potential issues or areas of improvement
Participates in the tendering process and the project management process for the various tenant fit-ups and immobilization projects of the various properties by communicating the needs to the professionals and working with them to establish the plans and specifications. Analyzes the submissions and recommends to the Property Director the awarding of the contract
3 to 5 years’ experience in Real Estate
Excellent verbal and written communication skills French and English
Possession of or working towards an Industry related certification i.e. Real Property Administrator (RPA) or Certified Property Manager (CPM)
Working knowledge of MS Office applications required. Knowledge of Real Estate budgeting software such as REALM and CTI an advantage
Excellent customer service and relationship skills
Ability to prioritize to meet demands and expectations and manage several tasks
Well developed problem solving and analytical skills in solving problems requiring analysis and evaluation using standard methods

Assistant Property Manager Resume Examples & Samples

Provides five-star customer service at all times by responding to telephone calls, email and other correspondence in a timely and courteous manner
Provides administrative support to the Directors of Portfolio Management including but not limited to: maintaining, outlook calendars, and contact lists, expense reports and reimbursements; mileage reporting, checking voicemails, etc
Responsible for office management: schedules, organizes and coordinates department events, meetings, room setup for the division
Provides administrative support to Portfolio Managers

Assistant Property Manager Resume Examples & Samples

· Participate in various meetings and training activities as designated by the Property Manager and/or higher level management
· Bachelor’s degree or equivalent work experience
· Minimum of 2 years previous property/facilities management experience
· Experience in and working knowledge of business/office administration
· Ability to handle general administration of the property in the absence of the Property Manager, or when otherwise called upon
· Strong written and verbal communications skills, with ability to produce communications and other materials that are effective and of a professional nature
· Computer proficiency with strong knowledge of MS Word, Excel and Power Point. Ability to learn new and business specific, software programs as needed
· Valid real estate license in States that require it

Assistant Property Manager Resume Examples & Samples

Assist Property Manager in all operational aspects of a property including but not limited to: maintenance, utility monitoring, Tenant and Capital Improvements, tenant relations, billing and collection, vendor contracts and relations, lease administration, code compliance, budgeting and cash disbursements
Assist in contract documentation preparation
Assist in scheduling regular inspections
Assist in communications to vendors, tenants, et al as necessary
Enter accurate lease information and review New Lease Checklist for new tenants
Check and report on tenant and vendor insurance certificates monthly
Collect, enter and monitor monthly tenant sales data
Ensure Pine Tree policies and procedures (or those of our partners) and the property management department are adhered to
Conduct periodic site visits/inspections including tenant interviews
Understand and interpret tenant leases including exclusives and prohibited uses
Analyze processes and procedures to ensure optimum efficiency levels
Develop and maintain positive relations with tenants and contractors
Function as the primary resource for all property activity
Maintain insurance information
Assist in data entry budget information as needed
Abstract lease information and update encumbrance matrix as needed
Issue various tenant bills as needed
Assist Property Manager in reconciliation activities as needed
Bachelors Degree, preferably in real estate or business
Ability to effectively prioritize tasks and move seamlessly between projects as situation requires
Ability to travel to complete property inspections, tenant visits, and meetings. This includes some overnight travel (~10%)
Ability to work in a fast paced environment, handle multiple tasks and work independently
Knowledge of property management and accounting terminology
Self-starter who can manage a broad range of responsibilities
Strong Microsoft Office (Word, Excel, PowerPoint and Outlook) proficiency required
1-2 years of experience in property management or commercial real estate is a plus
Yardi software experience is a plus

Assistant Property Manager, Industrial Resume Examples & Samples

Maintains intimate knowledge of lease agreements and ensures compliance from accounting and Ops perspective
Establish and maintain the contract management process for all vendors
Track vendor and tenant COIs for appropriate insurance requirements are in place for all properties
Responsible for compliance with development, revision and implementation of property manuals and on-line systems
Prepare RFPs for capital and maintenance work including preparation of bid package, coordination of onsite contractor meetings, analyze bids and present to Client
Prepare and review financial documents under direction of GM. These include but are not limited to: check extracts, tenant billing processes, occupancy rates, Develop RFPs and bid package, coordinate contractor meetings and award bids per Client direction on major and minor projects. Provide help with recommendations, development and project coordination to enhance value of the buildings
Maintain role as primary/secondary contact for tenants. Proactively meet with tenant representatives on scheduled basis. Communicate regularly with the Property Administrator, providing necessary support and information

Assistant Property Manager Resume Examples & Samples

1) Accounts Receivables
Assist the Property Manager in monitoring the delinquency reports, pursuing tenant collections, and documenting all collection activities in the accounting system. Prepare tenant adjustment, write-off, and/or late fees in accordance with the terms of the lease, refund forms as required, and quarterly bad debt “no reserve” request forms. Review and close billable work orders in the tenant system
2) Accounts Payables
Review and approve invoices per the designated signing authority in the Authority Matrix, ensuring appropriate supporting documentation is included and charges are accurate and allocated correctly. Work with the treasury department in processing vendor credit applications. Supports the Property Manager in preparing monthly accruals. Works with the Property Manager and Lease Admin to ensure property tax payments are processed in a timely manner
3) Property Financials
Assist the Property Manager with the annual capital plan, operating budget, and reforecast. Supports the Property Manager in completing the monthly variance and capital reporting
4) Lease Administration
Assist the Property Manager by understanding the lease terms and obligations, knowing terms for exercising options. Prepare commencement letters, and assist in monitoring and communicating changes in lease information (move in dates, vacate dates, monthly leases) to Lease Admin and Asset Management as necessary. Maintain letters of credit and tenant deposits, and provide related reporting to the Property Manager
5) Building Maintenance, Construction, and Security
Assist the Property Manager with building inspections, maintaining the appearance and condition of the property by hiring appropriate vendors (soliciting and reviewing bids, preparing contracts, documenting any legal or risk management review of contracts or insurance coverage). Support the Property Manager in managing day to day maintenance, capital, and TI projects by preparing project schedule, monitoring activities, completing the punch list and tracking the budget. Conduct annual fire drills and other tenant trainings
6) Tenant Relations
Assists the Property Manager in implementing a tenant visitation program and maintaining a close relationship with contacts ensuring timely resolution of tenant requests. Plan tenant events in accordance with the budget. Respond to and enter tenant requests received outside of the tenant work order system
7) Other
Proactively stay involved in the local community and real estate organizations, i.e. BOMA

Assistant Property Manager Resume Examples & Samples

Interview hire, train front desk staff
Responsible for direction of all activity of front desk staff
Assist General Manager with HOA board and annual meetings, newsletters, review of financials
Attend weekly revenue management meetings and monthly property manager meetings
Review financials and lodge audit discrepencies
Perform payroll and manage labor to budget
Set schedules and ensure all staff is adhering to schedules and performance expectations
Set goals and hold performance reviews
Reconcile petty cash
Able to read, write, speak, understand and comprehend English fluently
At least 2 years experience working with multiple HOAs Associations-required
Supervisory experience in a hospitality environment-preferred
Valid driver's license-required
Proficient on Microsoft applications
Experience with LMS, a Property Management application and PeopleSoft- Preferred
Coupa Purchasing experience preferred
Able to communicate effectively with guests and homeowners with diplomacy and tact
Resumes required

Assistant Property Manager Resume Examples & Samples

Provide administrative support
Schedule and coordinate meetings/special events as requested
Assist in lease administration activities including lease set up, administer lease changes, generate reports, etc
Prepare and coordinate bid proposals and service contracts and approved invoices
Maintain lease and property files
Track and file HVAC contracts and insurance certificates
Maintain follow-up system for expiration
Promote and foster positive relationships with tenants and owner
Assist with monthly and quarterly management reports as well as annual budget preparation
Prepare A/R status worksheets, initiate late payment calls, reconcile A/R, and follow-up on collections as required
Assist in preparation of financial reports and portfolio rollup using MS Excel
Compose and type all correspondence and memos
Provide accounts receivable support including posting cash receipts, tenant bill backs, AR status reports, etc
Additional duties and projects as assigned by the Property Manager

Assistant Property Manager for Landmark Retail Location Resume Examples & Samples

Oversee and/or assist in the day-to-day operational management of buildings and grounds consistent with CIM policies & procedures,approved budgets, business plans and management direction
Support or manage tenant-focused relationship programs and processes that meet or exceed building occupant expectations. Consistent with expense parameters, anticipate tenant needs, assure positive and prompt response to service request and administer affairs at strategic and operating level for the mutual benefit of the tenants and the property NOI
Negotiate service agreements, select contractors and suppliers, provide quality-control oversight, implement cost containment initiatives, measure compliance to contractual standards and provide liaison as needed between tenants and third-party service providers
Gather, analyze and report statistical and financial data required to provide accurate assessments of property performance and support decision-making. Accurately record and format financial information for use by senior management and provide liaison as well as for personal decision-making
Assist with administration of tenant leases in compliance with lease provisions including the determination of escalation amounts
Collect rents and other receivables, invoicing tenants and required and pursuing collections as necessary
Manage payables, consistent with approved budgets, contractor/supplier performance, corporate accounting directives and expense containment initiatives
Report transactions using corporate accounting systems and methods in accordance with policies, procedures and timelines. Maintain appropriate documentation for management and other review
Obtain certificates of insurance or waivers from contractors, suppliers and other third parties, assure adherence to safety requirements pertinent to property visitors, tenants and employees
Oversee employee participation in company workplace IIPP and assure adherence to accident avoidance initiatives
Provide post-accident follow-up, including reporting, investigation and liaison for insurance, legal and incident prevention purposes
May be responsible for oversight of administrative support employee(s) and engineers. Responsibilities would include training, directing and assignment of work, assuring compliance with company policies and procedures and management directives, providing performance feedback and input into compensation, promotion and other personnel related transactions
Bachelor’s degree from an accredited college or university with a focus on course work related to business
A minimum of one year of successful, professional property management experience in a commercial office environment
Solid practitioner’s knowledge and demonstrated skills in the following job-related disciplines; contract, leasing administration, leasing knowledge from a financial, legal and performance perspective, expense escalation practices, accounting and financial reporting, financial management reporting, financial analysis, budgeting and expense management, business planning, risk management, tax assessments, tenant relations, construction and tenant finish activities, engineering and preventative maintenance, energy management, security,

Assistant Property Manager Resume Examples & Samples

Assists Property Manager in collecting rents, resolving tenant problems and handling tenant requests, including ensuring that tenants abide by the terms of their lease
Maintains Property Operating Manual
Corresponds with tenants and vendors as necessary
Prepares and processes lease-related correspondence, vendor service agreements, miscellaneous work orders and notices of non-responsibility
Monitors aged delinquency reports weekly, request payments and prepare default letters under the instruction of the Property Manager. Contacts tenants to collect past due balances
Processes invoices and generate tenant back-charge invoices as required
Assists with the day-to-day supervision of maintenance, security, and landscape staff. Reviews security and maintenance reports daily and authorizes repairs, as appropriate
Works with vendors in resolving operational issues. Responds promptly, effectively and in person to property emergencies and promotes work place safety
Ensures proper reporting of injuries/property damage at the center(s). Facilitates reporting accident and injury claims with insurance company and manages their disposition by the insurer
Assists Property Manager with preparation of Annual Business Plans and, as appropriate, represents the center in the local business community
Works extended hours, including weekends, and dealing with any overnight emergencies as necessary to achieve desired results for the property
Handle the front desk including answering phones
Position requires a Bachelor's degree in Business Management, Communications or a related field or and equivalent combination of education and experience
Position requires a minimum of two (2) years of experience in property management, preferably in a retail center
Incumbent must be proficient in MS Word, Outlook and Excel
Demonstrated experience with accounting software (e.g., MRI, Yardi)
Attention to details and accuracy
Flexible outlook towards task management
Ability to work in fast-paced and sometimes stressful environment

Assistant Property Manager Resume Examples & Samples

Communicate and provide direction to building engineers/maintenance staff on a daily basis
Respond courteously to client, tenants, and fellow staff member requests problems, and complaints
Assist with budgeted capital improvement and tenant improvement construction projects
Coordinate/supervise access to the property for all contractors including building access with security and tenants
Identify expiring and recurring contracts for maintenance services at the property
Prepare service contracts and abstracts accurately including the scope of work, contract terms, compensation method, insurance requirements and all other relevant exhibits pursuant to the project
Request any missing lien waivers or corrections from contractors for Capital/Tenant Improvement invoices
Verify the correct contract amounts on Operations, Capital and Tenant Improvement invoices. Update recurring invoice tracker
Minimum of 3 years of experience working within Real Estate
Ability to work with a fast paced environment
Experience working in Yardi
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply

Assistant Property Manager Resume Examples & Samples

Assists in CAM preparation for review and approval by senior management and ownership
3-6 year’s commercial real estate experience preferred
Retail and office experience is required
Real Estate License preferred

Assistant Property Manager Resume Examples & Samples

Effective business writing skills
Strong Accounting and Finance skills
2+ years administrative experience
Associates degree in business management (preferred) or equivalent body of knowledge or experience
Commercial Real Estate experience

Assistant Property Manager Resume Examples & Samples

Property Management: Manage a small portfolio of properties and parking lots. Plan, procure and manage property services, renovations, remodeling, and rehabilitation projects for common spaces and apartment turnover. Supervise and provide technical support to portfolio janitor(s) on client service, facilities management and coordination of projects. 45%
Special Projects: Office-wide programs, initiatives, and relationships that involve individual initiative as well as collaborating with colleagues to accomplish goals as assigned to meet broader goals established for the Department and Unit. 15%
Property Clerk Support: Provide support for the property clerk during absences and periods of high-volume activity. Includes Yardi dashboard management for essential functions including move-ins, invoice processing, vacancies, tenant information, and general office duties (e.g. Buysite orders, opening and distributing mail, receiving deliveries, and office supplies and equipment). 10%
Information Systems: Use Yardi, Maximo, or other systems required to manage workflow, using the system(s) appropriately, with accurate and complete data, run and analysis reports. 10%
Customer Service: Provide customer service to residents with a commitment to providing best-practice level of customer service to residents, administrators, building users, and the community. 10%
Emergency Response: Respond promptly to emergency situations in her/his portfolio or while on call and is therefore on call 24/7. 5%
Other duties: As assigned. 5%

Assistant Property Manager Resume Examples & Samples

Proactively communicate with tenants and cultivate strong tenant relationships
Actively respond to tenant requests and follow-up as issues are resolved
Oversee work order system and ensure vendors and maintenance staff respond to tenant issues in a timely and efficient manner
Conduct periodic inspections of the physical properties and tenant spaces to ensure adherence to safety standards, compliance with leases, and to ensure general upkeep of the property
Maintain vendor service contracts and certificates of insurance for vendors and tenants
Assist in the preparation of annual budgets and assist in monthly financial reporting process
Approve, code, and work closely with accounting team on vendor invoice input into accounts payable system
Read and abstract all new leases and amendments and ensure proper entry into ERP system
Prepare and lead internal property management meetings
We are looking for a passionate team player with grit, high integrity and a honed attention to detail. In addition, we expect that your life outside of work is as important as your career and that you are driven to succeed in both
Personal commitment to providing best in class service and operations within the portfolio
Minimum of 2 - 4 years’ experience successfully managing or assistant managing commercial properties, life science industry experience is a plus
Strong knowledge of the physical aspect of commercial buildings, construction, and building systems
Working knowledge of commercial leases and service contract forms
Familiarity with industry standard accounting systems, MRI or Yardi a plus
Individual should possess excellent oral and written communication skills
Ability to handle multiple tasks with strong organizational skills
Detail oriented with independent work ethic
Proficiency in Microsoft Outlook, Word, Excel as well as the ability to learn new software
Proactive work ethic
Desire for professional industry growth such as achieving CPM designation and participation in industry associations

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Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

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Assistant Property Manager, Industrial Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager, Industrial Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

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Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

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Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

Assistant Property Manager Resume Examples & Samples

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