Appointment Scheduler Resume Samples

4.8 (89 votes) for Appointment Scheduler Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the appointment scheduler job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Resume Builder
CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Create a Resume in Minutes
JL
J Lindgren
Johathan
Lindgren
62557 Coby Avenue
Boston
MA
+1 (555) 836 5159
62557 Coby Avenue
Boston
MA
Phone
p +1 (555) 836 5159
Experience Experience
12/2015 present
Phoenix, AZ
Service Appointment Scheduler / BDC Agent
Phoenix, AZ
Service Appointment Scheduler / BDC Agent
12/2015 present
Phoenix, AZ
Service Appointment Scheduler / BDC Agent
12/2015 present
  • Perform other job-related duties as assigned
  • Effectively utilize lead management tools
  • Compile all necessary reports, forms and other documentation on a timely basis
  • Respond to internet inquiries with courtesy, accuracy and professionalism
  • Promptly and accurately enter all customer inquiry data into the CRM
  • Generate appointments
  • Schedules patient procedures in a manner that most efficiently utilizes the time and clinical resources. Makes necessary adjustments to the surgical schedule as changes occur to coordinate resources
12/2012 06/2015
Detroit, MI
Centralized Appointment Scheduler
Detroit, MI
Centralized Appointment Scheduler
12/2012 06/2015
Detroit, MI
Centralized Appointment Scheduler
12/2012 06/2015
  • Work your orders and assist your co-workers on the team as necessary to ensure completion
  • Attend regular meetings and build good communication with clinic and referral staff to ensure all work is being done accurately and efficiently
  • Contact the patient within 24 business hours of receiving the order
  • Properly communicate and document all process steps and maintaining thorough and efficient notes regarding the ongoing process until completed
  • Coordinates and communicates schedules
  • May assist with the coordination of activities, such as insurance pre-certification/authorization and resource usage and changes
  • Program employees will be assisting in several facets of patient scheduling
09/2006 08/2012
New York, NY
Medical Appointment Scheduler
New York, NY
Medical Appointment Scheduler
09/2006 08/2012
New York, NY
Medical Appointment Scheduler
09/2006 08/2012
  • Program employees will be assisting in several facets of patient scheduling for Diabetes America
  • Will also be taking any inbound calls from messages left for patients. Will be scheduling patients via fax for new referrals
  • Will be making outbound calls to patients, their caregivers, patient spouses, etc. in order to schedule them for their various appointments
  • Will also be taking any inbound calls from messages left for patients
  • Will be scheduling patients via fax for new referrals
Education Education
Bachelor’s Degree in Customer Satisfaction
Bachelor’s Degree in Customer Satisfaction
University of San Francisco
Bachelor’s Degree in Customer Satisfaction
Skills Skills
  • Possess a strong work ethic and a high level of professionalism
  • Knowledge of medical terminology
  • Ability to type 25 wpm
  • Demonstrates positive professional customer service in all patient, staff, and visitor contacts
  • Basic keyboard skills
  • Good communication skills
  • A team player who handles multiple projects simultaneously in a fast paced environment
  • Customer service-oriented
  • Bilingual
  • 40 WPM and 10-key
Create a Resume in Minutes

6 Appointment Scheduler resume templates

1

Centralized Appointment Scheduler Resume Examples & Samples

  • Contact the patient within 24 business hours of receiving the order
  • Ability to explain the process to the patient and respectfully answer any questions they may have
  • Coordinate the appointment and care for surgical or non-surgical needs within Fairview or with various Fairview Partners
  • Properly communicate and document all process steps and maintaining thorough and efficient notes regarding the ongoing process until completed
  • Attend regular meetings and build good communication with clinic and referral staff to ensure all work is being done accurately and efficiently
  • Work your orders and assist your co-workers on the team as necessary to ensure completion
  • Currently taking classes or having completed schooling beyond high school
2

Appointment Scheduler Resume Examples & Samples

  • 1 year experience required in healthcare knowledge specifically working in an office setting
  • 1 year experience required in scheduling appointments, radiology scheduling; dealing with patients directly
  • Strong customer service experience preferred
  • Comfort with interfacing and educating internal and/or external customers
3

Medical Appointment Scheduler Resume Examples & Samples

  • Ability to multi-task and maneuver through multiple call flows
  • Demonstrated ability to communicate effectively, with tact and compassion with all types of customers – from medical providers to consumers of healthcare
  • Ability to adjust communication style based on situation/individual as appropriate
  • Comfort in working with a changing and evolving program is essential
4

Medical Appointment Scheduler Resume Examples & Samples

  • Program employees will be assisting in several facets of patient scheduling
  • This includes scheduling of yearly required scans, clinic/physician appointment and new referral appointments
  • Will be making outbound calls to patients, their caregivers, patient spouses, etc. in order to schedule them for their various appointments
  • Will also be taking any inbound calls from messages left for patients. Will be scheduling patients via fax for new referrals
  • 1 year experience scheduling medical appointments
  • Ability to multi-task and maneuver through multiple call flows and systems based on the interactions with customers
  • Healthcare knowledge specifically to working in an office setting
  • Dealing with patients directly
  • Because program is a start-up business, comfort in working with a changing and evolving program is essential
5

Appointment Scheduler Resume Examples & Samples

  • Receives and processes multiple incoming calls for appointments
  • Schedules appointments in accordance with physician and/or department requirements
  • Coordinates with other departments as necessary
  • Verifies patient demographics and insurance information, and updates changes as needed
  • Confirms appointments according to site policy
  • Cancels/reschedules appointments according to provider schedule changes. Notifies appropriate clinic staff
  • Sends pre-visit information to patients according to site policy
  • Runs bump list and other reports as required
  • Communicates appropriate information to providers or assistants in the office and to the Business/Eligibility department as needed
  • Basic keyboard skills
6

Appointment Scheduler Resume Examples & Samples

  • One year work experience, preferably in a medical office setting
  • Skill in greeting patients and answering the telephone in a pleasant and helpful manner
  • Knowledge of healthcare office procedures
7

Service Appointment Scheduler / BDC Agent Resume Examples & Samples

  • Respond to internet inquiries with courtesy, accuracy and professionalism
  • Promptly and accurately enter all customer inquiry data into the CRM
  • Generate appointments
  • Conduct phone surveys to assess customer preferences and quality of experience
  • Effectively utilize lead management tools
  • Compile all necessary reports, forms and other documentation on a timely basis
  • Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers
  • Strong MS Office Suite computer skills
  • Ability to work independently and as part of a team in a fast-paced environment
  • Ability to work in call center environment
  • Ability to read and comprehend rules, regulations, policies and procedures