Appointment Scheduler Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the appointment scheduler job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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JL
J Lindgren
Johathan
Lindgren
62557 Coby Avenue
Boston
MA
+1 (555) 836 5159
62557 Coby Avenue
Boston
MA
Phone
p +1 (555) 836 5159
Experience Experience
New York, NY
Medical Appointment Scheduler
New York, NY
O'Connell-Ward
New York, NY
Medical Appointment Scheduler
  • Program employees will be assisting in several facets of patient scheduling for Diabetes America
  • Will also be taking any inbound calls from messages left for patients. Will be scheduling patients via fax for new referrals
  • Will be making outbound calls to patients, their caregivers, patient spouses, etc. in order to schedule them for their various appointments
  • Will also be taking any inbound calls from messages left for patients
  • Will be scheduling patients via fax for new referrals
Detroit, MI
Centralized Appointment Scheduler
Detroit, MI
Wisozk Inc
Detroit, MI
Centralized Appointment Scheduler
  • Work your orders and assist your co-workers on the team as necessary to ensure completion
  • Attend regular meetings and build good communication with clinic and referral staff to ensure all work is being done accurately and efficiently
  • Contact the patient within 24 business hours of receiving the order
  • Properly communicate and document all process steps and maintaining thorough and efficient notes regarding the ongoing process until completed
  • Coordinates and communicates schedules
  • May assist with the coordination of activities, such as insurance pre-certification/authorization and resource usage and changes
  • Program employees will be assisting in several facets of patient scheduling
present
Phoenix, AZ
Service Appointment Scheduler / BDC Agent
Phoenix, AZ
Kulas Inc
present
Phoenix, AZ
Service Appointment Scheduler / BDC Agent
present
  • Perform other job-related duties as assigned
  • Effectively utilize lead management tools
  • Compile all necessary reports, forms and other documentation on a timely basis
  • Respond to internet inquiries with courtesy, accuracy and professionalism
  • Promptly and accurately enter all customer inquiry data into the CRM
  • Generate appointments
  • Schedules patient procedures in a manner that most efficiently utilizes the time and clinical resources. Makes necessary adjustments to the surgical schedule as changes occur to coordinate resources
Education Education
Bachelor’s Degree in Customer Satisfaction
Bachelor’s Degree in Customer Satisfaction
University of San Francisco
Bachelor’s Degree in Customer Satisfaction
Skills Skills
  • Possess a strong work ethic and a high level of professionalism
  • Knowledge of medical terminology
  • Ability to type 25 wpm
  • Demonstrates positive professional customer service in all patient, staff, and visitor contacts
  • Basic keyboard skills
  • Good communication skills
  • A team player who handles multiple projects simultaneously in a fast paced environment
  • Customer service-oriented
  • Bilingual
  • 40 WPM and 10-key
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6 Appointment Scheduler resume templates

1

Centralized Appointment Scheduler Resume Examples & Samples

  • Contact the patient within 24 business hours of receiving the order
  • Ability to explain the process to the patient and respectfully answer any questions they may have
  • Coordinate the appointment and care for surgical or non-surgical needs within Fairview or with various Fairview Partners
  • Properly communicate and document all process steps and maintaining thorough and efficient notes regarding the ongoing process until completed
  • Attend regular meetings and build good communication with clinic and referral staff to ensure all work is being done accurately and efficiently
  • Work your orders and assist your co-workers on the team as necessary to ensure completion
  • Currently taking classes or having completed schooling beyond high school
2

Appointment Scheduler Resume Examples & Samples

  • 1 year experience required in healthcare knowledge specifically working in an office setting
  • 1 year experience required in scheduling appointments, radiology scheduling; dealing with patients directly
  • Strong customer service experience preferred
  • Comfort with interfacing and educating internal and/or external customers
3

Medical Appointment Scheduler Resume Examples & Samples

  • Ability to multi-task and maneuver through multiple call flows
  • Demonstrated ability to communicate effectively, with tact and compassion with all types of customers – from medical providers to consumers of healthcare
  • Ability to adjust communication style based on situation/individual as appropriate
  • Comfort in working with a changing and evolving program is essential
4

Medical Appointment Scheduler Resume Examples & Samples

  • Program employees will be assisting in several facets of patient scheduling
  • This includes scheduling of yearly required scans, clinic/physician appointment and new referral appointments
  • Will be making outbound calls to patients, their caregivers, patient spouses, etc. in order to schedule them for their various appointments
  • Will also be taking any inbound calls from messages left for patients. Will be scheduling patients via fax for new referrals
  • 1 year experience scheduling medical appointments
  • Ability to multi-task and maneuver through multiple call flows and systems based on the interactions with customers
  • Healthcare knowledge specifically to working in an office setting
  • Dealing with patients directly
  • Because program is a start-up business, comfort in working with a changing and evolving program is essential
5

Appointment Scheduler Resume Examples & Samples

  • Receives and processes multiple incoming calls for appointments
  • Schedules appointments in accordance with physician and/or department requirements
  • Coordinates with other departments as necessary
  • Verifies patient demographics and insurance information, and updates changes as needed
  • Confirms appointments according to site policy
  • Cancels/reschedules appointments according to provider schedule changes. Notifies appropriate clinic staff
  • Sends pre-visit information to patients according to site policy
  • Runs bump list and other reports as required
  • Communicates appropriate information to providers or assistants in the office and to the Business/Eligibility department as needed
  • Basic keyboard skills
6

Appointment Scheduler Resume Examples & Samples

  • One year work experience, preferably in a medical office setting
  • Skill in greeting patients and answering the telephone in a pleasant and helpful manner
  • Knowledge of healthcare office procedures
7

Service Appointment Scheduler / BDC Agent Resume Examples & Samples

  • Respond to internet inquiries with courtesy, accuracy and professionalism
  • Promptly and accurately enter all customer inquiry data into the CRM
  • Generate appointments
  • Conduct phone surveys to assess customer preferences and quality of experience
  • Effectively utilize lead management tools
  • Compile all necessary reports, forms and other documentation on a timely basis
  • Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers
  • Strong MS Office Suite computer skills
  • Ability to work independently and as part of a team in a fast-paced environment
  • Ability to work in call center environment
  • Ability to read and comprehend rules, regulations, policies and procedures